★ 1

I would also avoid. The trainers are good but the business itself not so much. They either intentionally make it extremely difficult to cancel or are just incompetent at operating a business. my contract states that i can send them a notice of cancellation by email and so I've sent multiple notices and they refuse to respond to any of them. Judging by the other reviews leaving bad reviews is the only way they will respond to anyone. The next step is probably going to need to involve the district attorneys office and disputing credit charges with my bank.

Source: Google

★ 5

Great way to workout hard (but still at your own pace) in 60 minutes. Super friendly staff at my home OTF (Denver DTC). You are worth it!

Source: Google

★ 1

I was trying to cancel my membership since April. I called the studio and said that I want to cancel it, but I was suggested that I could freeze my membership instead. I did take their advice and froze it.
Later when the freezing period was about to end I called in on June 19th to cancel my plan and I was told that the person that answered the call cannot do that and said that I’d get a call back from the studio head. But no call back.

I was charged on June 21st. Later I called on July 1st to see if this is my final month being charged, she said she has no idea and I have to talk to studio head and she said I’d receive a call back. I didn’t receive any call until 5th, I called back on 5th no response and then on 8th.
Finally I received a call on July 9th.

And now they say that solution for the problem is to pay another month to cancel my membership. I’m surprised on how unfair they can be.
I haven’t been in the studio since Jan 11th, I paid for 4months of 149$ until April. Again in June and now they ask me to pay in July as well.

I don’t understand why are they so commercial. And they try all their gimmicks to prolong our membership even if we weren’t there in 6months.

I tried contacting the studio manager via an email address they gave me, but no response from either.

Source: Google

★ 1

I would avoid. They force you to sign a waiver when you sign up for a 4 class pack. You’d think that’d be 4 classes, right? Nope! Renews every month. They didn’t mention that at all while signing. My wife noticed after 3 months not going, and called. 0 refunds and extremely poor customer service. Classes here are fine but Lions Den across the highway is a WAY better option that isn’t corporate like this and supports local.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Best OTF in Colorado!!

Source: Google

★ 5

OTF DTC was a blast… every coach I encountered was so welcoming and fun 🤩. The workout is not easy but it’s worth it! Highly recommend this location, especially for newbies like myself!!!

I left because of the actual company policies - the membership has a nice price tag and I found it not easy to cancel your membership.

Source: Google

★ 5

Was in town for a conference, and needed to keep up my OTF routine. Great studio! Took classes with Kelsey, Tim, and Mike. All three are a true definition of a great OTF coach!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love OTF DTC! The best coaches, best community, and best workouts ever!

Source: Google

★ 5

I love this studio! The staff, the coaches, the vibe is always so amazing, friendly, and energetic! The best ever!

Source: Google

★ 5

I have been going to this pic for over a year now and it is family! I am so thankful for the coaches at this studio💞

Source: Google

★ 5

Source: Google

★ 5

The DTC community is the best! So supportive, kind and OTF is a great workout.

Source: Google

★ 5

Just go take a class and see for your self!
Top notch people and coaches that deeply care about their motivational craft. It works!

Source: Google

★ 5

I love the staff and community at our DTC studio.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

OTF workouts are challenging and always new! As someone who historically is more committed to lifting than cardio I have seen my cardio stamina and ability increase drastically within the first few months of starting. The instructors are warm, friendly and good at giving feedback about form and motivating the group, staff is friendly and organized and make you feel welcome! This place has really kept me consistent in my workouts for my health and for the fun challenge of pushing my body to new limits, thank you!

Source: Google

★ 5

I joined a month ago and I love this place. All the coaches I've encountered so far have been amazing and I'm finally getting the type of workout I've been working for for years.

Source: Google

★ 5

Only recently joined but so far great workouts and very supportive and knowledgeable staff and coaches.

Source: Google

★ 5

I had 2 sessions for now with orangetheory at DTC. I really like my training session with Miranda. She was so supportive and kind. As I am doing it for losing my weight and have some limitations as I never did gym in my life, she guided me with everything. So far it was really nice journey and highly recommend this DTC center for the fitness lovers.

Source: Google

★ 1

I have tried to reach the manager for three weeks with no return calls. That is poor customer service and unacceptable

Source: Google

★ 5

Everyone is so welcoming and helpful! The workouts are a lot of fun and have a ton a variety. I really appreciate being able to workout at my own pace to find what feels right for me. The coaches are all great at making sure you understand the workouts, without calling you out or making you feel bad. This is exactly the type of workout environment that I needed to get into a steady routine!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

It's always something new, it's always challenging, and the coaches are great in leading the group through the workouts and individually encouraging us. Nick and Brandy are awesome coaches who make it worth getting up early for the 5am session!

Source: Google

★ 5

I love this studio! The coaches are so nice and really push you to get the most out of your workout.

Source: Google

★ 5

I think the workouts are fun, yet challenging. But the greatest aspect of coming to this place are the people who work here.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great full-body workout every time. Coaches are motivating and help with form. Highly recommend

Source: Google

★ 5

The DTC coaches are awesome! Coach Jena and Coach Alex bring tons of energy. They take the time to get to know you, so they can inspire and motivate you to do your best each class. The facility is clean and well cared for too.

Source: Google

★ 5

Source: Google

★ 5

Encouraging instructors. Great place to workout.

Source: Google

★ 5

Did orange theory about 5 years ago at a different location. Came back after not working out for over a year and everyone was super friendly and motivating. Jena pushes you and I love her classes. Nick is very motivating and a great coach!

Source: Google

★ 5

The staff, especially Nick, is so friendly and encouraging. It’s a nice atmosphere and makes you want to stay active.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this location! All the trainers are super professional and the kindest ever, also the people up front. Such a great place to get a good workout in. Love it.

Source: Google

★ 5

I love the motivation, equipment, monitoring system, and Coach Jena is amazing!! This place makes me look forward to working out!

Source: Google

★ 4

Needs to be cleaned

Source: Google

★ 5

OTF DTC is not only the BEST workout - they are the BEST PEOPLE!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The staff and coaches are so welcoming and encouraging. The workouts are challenging, but fun and not repetitive so you won’t get bored. I’m burning lots of calories and feeling more energetic and motivated already. Best decision I’ve made in a long time!

Source: Google

★ 5

Joining Orangetheory may be the best decision I’ve ever made. The coaches are awesome, and they make working out more enjoyable. The classes are challenging but still engaging and accessible for all fitness levels. I’m so glad they are still open in the pandemic. I feel like the workouts are my tether to sanity right now with everything going on in the world.

Source: Google

★ 5

Source: Google

★ 5

I was really impressed! The receptionist Kimberly was awesome and showed us around and answered all of our questions! McKenna who was our instructor was amazing- explained everything clearly and kept us uplifted during the workout.! Enjoyed the different circuits and the music. I will definitely be getting a membership soon! Highly recommend the DTC location!! Regards,Kara ;-)

Source: Google

★ 2

1st class (female instructor) mask enforced but sanitary towels dried out and virtually empty hand sanitizer bottle in workout area. 2nd class (male instructor), lack of mask enforcement and instructor not wearing mask for extended periods. Would’ve been a great experience, otherwise.

Source: Google

★ 5

So fun and a great workout! The staff is super friendly. Very good at enforcing policies to protect people from COVID.

Source: Google

★ 5

Source: Google

★ 5

So much fun and sweat!! Going to be sore tomorrow!

Source: Google

★ 5

Everyone was incredibly kind, motivational, and fun! I enjoyed the intensity that is brought to the group while still being able to work at your own pace! The culture was great that not only the trainers brought but that the members had as well! It definitely pushed me to a level that I didn’t know I could achieve and left me feeling the best I’ve felt in a long time!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great studio vibe and awesome workout!

Source: Google

★ 5

Source: Google

★ 5

Best place for a 5am class.

Source: Google

★ 5

Amazing staff, great coach, awesome facility!

Source: Google

★ 5

My favorite place to get a workout

Source: Google

★ 5

Consistently a great workout AND great people! Members, Coach and the front desk!

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

The trainers are top notch and every class is a challenge. My favorite otf in Denver!

Source: Google

★ 5

Love love love OTF-DTC! Super friendly staff that gets to know you and greets you by name. As well as amazing coaches that also get to know your name and really motivate you. Great music and great community atmosphere!! I would recommend to anyone looking to step up their fitness game and actually enjoy doing so!

Source: Google

★ 5

Source: Google

★ 5

Awesome workout, great coaches, and a good place to make new friends

Source: Google

★ 5

Very welcoming staff! Such a fun, upbeat environment that makes you want to sweat!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Can’t say enough good things about OTF DTC!! Front desk staff is so friendly and you can tell they know their members!! The coaches are so motivating and constantly push me to do my best. Scott and Nick have been around since the beginning which I love but the new coaches are doing a great job as well! OTF DTC is such a big part of my life and I’m so grateful!

Source: Google

★ 5

OTF-DTC has provided the best experience. Friendly staff that actually know your name and are genuine is key! They are great at keeping you engaged in your workouts beyond the in-class sessions. For instance, there are monthly challenges and PRIZES to keep you motivated. :)

Source: Google

★ 5

I absolutely love Orange Theory DTC and highly recommend it to anyone. The staff is friendly professional and encouraging. The workouts go by quickly and they foster a strong sense of community and teamwork.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Coach Nick's music is great! Friendly staff and excellent, intense workout.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Killer workout. Great coaches. Great staff. Awesome dad jokes.

Source: Google

★ 3

I was 5 minutes late to a 5 am workout with a third of the stations occupied. That is the class was 67% free. The girl that "greeted" me said she would have to check with the coach to see if "she could get me into the class". I think she was disappointed that the coach agreed and reluctantly told me to start on the floor. When I got into the room the coach said I could start anywhere.

I have forgotten more about fitness that most of the people in the class know. The excuse that "they just don't want me to get hurt it poor at best." The coach should be able to judge and assign say 5 minutes on a bike to warm up and accommodate a late entry at that time of the morning.

I definitely do not like nor will I start my day with this kind of attitude and stupidity. Where is there any common sense left in the world? If that happens again, I will definitely cancel my membership.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Best workout! Awesome energy in the room. Clean studio! Awesome staff! Love this place and these people!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love the welcoming environment and how the coaches take the time to learn your strength and push you in a way that is really encouraging. The front desk staff is so cheerful and helpful, and I think the entire staff is doing a good job of creating a community at the DTC location.

Source: Google

★ 5

Source: Google

★ 4

More weight lifting would be beneficial to overall weight loss.

Source: Google

★ 5

Great 1st time experience. The coach was wonderful and very helpful!

Source: Google

★ 5

Source: Google

★ 5

I think they are trying to kill me and Lol, I LOVE IT! Great workouts great coaches.

Source: Google

★ 5

I LOVE OT!! It's a great workout and everyone is very friendly

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The staff is fun and friendly, and the workouts will kick your a$$

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I LOVE this place! Coaches are encouraging and motivating and the people are friendly. A fun and effective 60 minute workout!

Source: Google

★ 5

Orange Theory is worth the money even if it's once a week! I've been to other classes where I felt lost or didn't know what I was doing... but Orange Theory coaches/trainers are very interactive and tell you what to to do & how! (There's even screens that show you)
worth every penny, I'm gonna sign up when my membership is up.

Source: Google

★ 5

Always a great workout that you can tailor to what you need - Love it!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love the variety of the workout. I really hate cardio and the format of this workout makes the cardio portion fly by. It's almost impossible to get bored with the workout because it always changes and the time flies by in class. It helps that the instructors know what they are doing and are always there to correct your form if needed. And the team at the front desk are so friendly and always willing to help out or answer any questions that come up.

Source: Google

★ 5

Source: Google

★ 5

My coworker and I decided to venture in for a lunch time workout today. We had a great time! The coach was fantastic and so were the front desk girls. The facility was wonderful and the workout great! I think we will keep our meeting invite titles "Butts Kicked at Orange Theory" and make this a regular lunch "meeting"!

Source: Google

★ 5

OTF DTC OBSESSED

Source: Google

★ 5

high energy, empowering, and motivating. This is the best work out, hands down.

Source: Google

★ 5

Each workout provides a unique set of exercises that are goal-oriented, achievable and most importantly fun. The coaches create an environment where every participant succeeds; regardless of experience or fitness level. What I find the most unique about the DTC location is the comradriare among participants; both inside the club, as well as outside.

Source: Google

★ 5

I love everything about OTF DTC! I'm easily bored which results in quitting a gym shortly after joining. Because the workouts are different everyday it keeps me engaged & I look forward to coming 4-5 days a week. The incredible results I'm seeing are awesome! The workouts are tough, but you leave with a huge sense of accomplishment that keeps you coming back. The staff & coaches are so wonderful, friendly & supportive. They have truly created a community that I'm so happy to be a part of.

Source: Google

★ 5

If your serious about getting In shape and having Fun doing it Orangetheory is the Ticket

Source: Google

★ 5

Source: Google

★ 5

Great workout plus super friendly staff = sweet

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Orange Theory DTC is amazing! I've been going for 9 mos and still love it. Awesome one hour workout with a fabulous coach to help motivate you and show you what you need to do. Great cardio, strength training and more. Friendly staff and always helpful. An A++ in my book!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I enjoy the workouts so much and so glad I get to do them working at the studio I work at and other studios too. I so enjoy meeting all the wonderful people that come into our studio. Since I work early mornings I get to meet all the energetic people that like to have a work out before work. They might be sleepy but after the workout they're all excited for the rest of the day. What a positive experience this is in my life!! :)

Source: Google

★ 5

Source: Google

★ 5

Clean, comforting, the coaches provide a ton of motivation when you're not in the mood! Check out coach Tony he's the bomb💣

Source: Google

★ 5

I have never been to such a great workout. The coaches really make u sweat to the core and u actually see results. This isn't a gym. This is a different customized workout that u get to do everyday. Never the same workout.

Source: Google