★ 1

I’ve never left a negative review before, but what happened tonight deserves one.

I came in around 8 PM on Saturday, not knowing the gym closed earlier. The front desk employee, Anessa, didn’t greet me or say anything when I walked in and she was chatting with someone so I assumed the gym was open. I put my headphones in and went to start my workout.

I began to warmup for my workout when out of nowhere, she screamed across the gym at full volume that they were closed. Not called out, not waved me down — literally screamed. It was so loud that I thought someone had been severely hurt. When I went over to talk to her and explain I didn’t realize, her attitude only got worse. She spoke to me with open hostility over a simple misunderstanding and acted like I was somehow being rude for not knowing the change in weekend hours (I literally just started a membership here this month.)

I’ve worked in the service industry for ten years, including being gym staff in the past, and if I talked to a customer the way she talked to me, I’d be fired on the spot. Completely unprofessional behavior.

I like VASA as a gym, but this was hands down the worst customer service interaction I’ve ever had. Management needs to address how their closing staff treats members.

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★ 3

Okay so the facility is pretty good. It’s open and the equipment is up to date. None of it looks like old middle school gym equipment.

The staff is friendly and chill and they always greet everyone. They seem to like working there too.

I love the classes as well. Studio red has helped me improve my endurance and strength as well as stamina. I used to only be able to do one class a week. Now I can do 4. I often mix up a couple of studio red classes and a couple of studio LFT classes and will do flow once a week too.

The massage chairs are amazing and the hot tub is great. However it seems like it’s almost every weekend that the spa is closed. Steam room gets HOT which I love. Sauna is hit or miss.

All that aside, I decided to cancel as I was charged $23 in late/tardiness fees last month for the classes even though the coaches vouched for me and told their managers I was present in the classes. I tried to call their support number too but had no luck. It’s the late fees that influenced my decision to cancel.

I paid the ridiculous cancellation fee and was still charged the monthly dues which I’m pretty sour about.

It just seems like nobody that is above a coach or regular staff actually cares about the customer experience.

Source: Google

★ 1

Gym is cool. Staff are chill. Only downside is, bathrooms. Tend to be dirty or smell like urine. Showers aren’t cleaned. They change the curtains which is cool, but they clearly don’t scrub down the showers. Many Vasa locations are like this, unsure why.

3 month update since owner response.
Bathrooms are still disgusting as ever, especially showers. Clearly, the owner lied (shocker). They can afford a proper cleaning crew, but refuse. It’s disgusting. They should be reported to the BBB for running an unsanitary business

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★ 5

Perfect balance of challenge and mindfulness I enjoyed my visit

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★ 2

Not dog friendly. Staff to busy standing around waiting on clients to ask if they're hiring. Work is funner then going here.

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★ 4

Overall I like this gym. I've been coming for a few weeks now. I like that you can schedule your kidscare so there's never a question of being turned away due to no vacancies. The gym is busy, but most people are courteous and have a good flow. I haven't noticed very much "equipment" parking, which is nice because you're never waiting long. There is quite a large selection of equipment which is nice as well.
What I don't like, is that they allow content creators to block off large areas of workout space for extended periods of time during peak hours. This is the second time in as many weeks that I've been unable to use the turf/wall area (specifically for throwing a medicine ball, which reasonably can't be done elsewhere) because content creators have their tripods setup and 2/3 of the wall space blocked off. 4 people could easily fit where one person is. I understand they allow filming, which is fine, but allowing people to obligate large areas during the busiest times of the day is just inefficient and rude to other paying members. It would be better to designate times that are less busy (like mid mornings and just after lunch) where people can do this. Otherwise other members are missing out for the "needs" of one.

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★ 5

Thank you Rachel for all of your help

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★ 5

The staff at Vasa are all great, but Bailey truly makes a difference in my day. He works at the front desk and always greets me with a huge smile and a positive attitude. It's a small detail, but it really sets a great tone for my workout. He is also super helpful and efficient, whether I have a question about my membership or need help finding a piece of equipment. Bailey is a big reason I enjoy coming to this gym so much!

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★ 1

Shouldn't have to pay a fee just because I cancelled and I moved, ridiculous scam policy. They won't even cancel my account

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★ 5

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★ 5

Vasa is the first gym I've ever actually wanted to come to. Most I've just forced myself to show up, but here the staff, the trainers, the culture are all amazing. If more gyms were like this I truly believe more people would workout.

Source: Google

★ 1

Vasa Fitness has still not resolved are membership billing issues after several attempts of talking to staff and customer support. We signed up and were told the first 30 days we could try the Studio membership for free, if we decided to downgrade we would could do it before the first 30 days were up. When we attempted to do so on the app (as we were told by a VASA employee) it wouldn't allow us to, we asked staff and they told us they could not help us at the gym and we had to call support. After calling support I was told they would have to call me back the following day because their supervisor was not in and a because it had to be approved. Because of this we were charged for the Studio membership which we did not want. All they did was waive the $25 fee that we were then assessed because we decided to downgrade. THIS was never discolosed to us. The issue has STILL not been resolved, we've paid another additional fee to "lock in our rate" on top of all this. This is bad business practice and customer support has been useless, it's been back and forth with ZERO results.

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★ 5

Nice gym

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★ 2

So beyond frustrated with the Personal training program!!!! When I 1st joined this gym I gave it 5 star review. My husband and I have been members since it opened. This year I signed up for personal trainer sessions. It was supposed to be a 3 month trial. But I am being told it's 6 months. I have been assigned 2 different trainers and am now having to start over again with a different trainer. I am told I am not able to cancel the contract but I can freeze it for 3 months at a time for an extra $15.

Source: Google

★ 1

This rating isn't for the gym staff itself necessarily. But for the gym members. They're rude and terrible. It's the norm to be pushy and aggressive like 5x more than any other Vasa, and I've been to them all. Most are good or decent. The people throw plates all over. Leave 3 plates a side regularly. Cut you off. Don't work in with you. Etc. All around just rude and ignorant people. It's on my banned list. I will never go here again. And I advise others to steer clear as well. Not sure what the staff can do. But they should definitely have signs up or try to educate people to some degree. As it is.. this is a warning sign to anyone with class or respect to stay clear.

Source: Google

★ 5

I always appreciate the warm and welcoming atmosphere provided by the staff whenever I visit. The positive and friendly environment makes my experience at the gym enjoyable. While the restrooms could benefit from some attention, I feel comfortable and supported in my workouts thanks to the excellent customer service.

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★ 5

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★ 1

Wish you can give no stars. This place upper management is greedy and terrible.

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★ 1

Worst company to work with.

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★ 5

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★ 5

I've absolutely loved being a member of this gym, especially thanks to Sophia, my personal trainer. From day one, she’s taken a genuinely thoughtful approach, making me feel completely at ease as she guides me toward my fitness goals. Her patience, encouragement, and expertise in crafting personalized workouts have not only improved my strength but also transformed my confidence in physical activity. Sophia has truly made my entire experience positive and empowering. I couldn't recommend her more!

Source: Google

★ 5

I've been going to Vasa Fitness for over 1 yr now & absolutely LOVE IT!!! From the first day I walked in to now. Everyone is so very friendly. The gym is so clean. I've been working with the best personal trainers Nicole for over a yr as well. She is also one of the greatest managers at Vasa. Let me tell you that every member gets one free Training session. I've worked with most of the personal trainers and they are all AWESOME!! I understand with covid everything has changed, they are doing their best to keep our lovely gym open. I highly recommend the personal trainers at Vasa Fitness.. It won't let me do another Google review so. I'm adding to this one.. Jenny coach for Studio Red is just AWESOME! I totally enjoy taking her classes. Today she stepped in last minute to teach Studio red. I was so happy when I seen her. Normally I take her class on Tuesday nights.

Source: Google

★ 5

I really like VASA overall, but every time I go in almost every single massage chair is broken! I mean 4/6 of the chairs are broken making it very hard to use that part of my membership.

Edit: I had posted a review only about 3 weeks about almost all the chairs being broken down and the management really listened and fixed every single chair! Now I am able to come in and use the chairs very easily! The management really checks the comments and wants to do what they can for their customers!

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★ 5

The facilities are clean and there’s lots of variety. I really appreciate everyone’s hard work. It shows!

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★ 5

Outdoor area is cool! Olivas is a cool dude!

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★ 5

Great facilities

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★ 5

This place is big and nicely spread out. The icing on the cake is their Lift class. To have a personal trainer teach me form during a strength training class that is included in my membership is what sealed it for me. Jason at the front deserves the credit, he took the time to get to know what I was looking for and suggested the Lift class to me. Can’t wait to get started

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★ 5

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★ 5

Great gym. Staff is amazing ( Frontline, team leads and GM) outdoor turf along with energy/protein options less expensive than other gyms.

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★ 5

LOVE the staff, Very helpful and kind! Large workout areas and I love the outside turf area!

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★ 5

Large variety of exercise equipment

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★ 5

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★ 5

good jim 👍🏽

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★ 5

My trainer Broderick is fantastic!

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★ 5

They are great !

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★ 5

Thanks Sophia for always making it a great experience to come to the gym! I love all the equipment and space this gym has. Also, the fitness classes are perfect for those that need that group training and motivation. Cleanliness is important so keep focusing on that!

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★ 5

One of my favorite locations to work out at, I especially love the kid care. My daughter loves playing with all the other kiddos. Annette, Tania, and Jasmin are always so nice.

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★ 5

Kid care is awesome

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★ 5

PHENOMENAL STAFF!!!!!!!!

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★ 5

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★ 5

love the gym, love the gm sophia she’s very nice and everyone is welcoming !! :)

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★ 5

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★ 5

I have been going here for 5 years and over the past few months have seen monumental changes happen with the cleanliness, equipment, and the staff has been super welcoming! Sophia has been amazing too and has helped a few of my friends get memberships, classes and PT. Thank you Sophia!

Source: Google

★ 5

Love this gym! They have a great setup with tons of equipment, clean facilities, and awesome classes. Sophia is the best!! Super motivating and always brings great energy to her workouts. Highly recommend checking it out!

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★ 5

Great classes and personal trainers are top notch!

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★ 5

I really am glad to see improvements happening in the gym and that the management has been able to improve the experience and cleanliness of the bathrooms specifically. Keep it up!

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★ 5

Great experience with Studio LFT! Personally I love the outdoor turf area during summer.

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★ 5

Vasa is the BEST! Jenny rocks

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★ 1

This VASA is a mile from my house and I drive 5 plus extra miles to other VASAs due to a.) dirty - mens lockers/bathroom is equal to a below average truck stop crack bathroom b.) maintenance is terrible- a river of water from a water fountain was the norm- machines broken c.) joined because the offered Spinning-full classes- got rid of to squeeze $ out people to do group weightlifting- no compensation- why not get rid of the basketball court from the people that just $ the basic rate instead of cycle for the people that $ the fitness rate?

Source: Google

★ 5

this gym was a very nice place with great staff and such a welcoming environment.

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★ 1

My wife and I signed up in May. They seemed to be a premier gym and selling us on the fact that they were getting all new equipment in June. Here we are in mid-July and they never got the new equipment and have no idea if or when they actually will. Any time we go in, it's always a guessing game if the cardio machines are going to work or not. The machines are beyond beat up and frankly, many are a major safety concern. We love using the massage chairs, however it's normal for at least 4 of the 6 they have to be broken at any given time.

The staff at the location are generally pleasant, yet uninformed of what is happening with the gym, specifically the getting new equipment yet they use it as a selling point to get you to sign up. Needless to say this gym is not what it seems, you will get a lot of promises, empty promises. The restrooms/locker rooms are trashed. We have canceled our memberships and say avoid this place like the plague.

Source: Google

★ 5

5/5 - great gym. Clean, excellent machines/selection of weights and a friendly atmosphere - Sophia and Felicia in particular are always supportive and fun.

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★ 5

I love this gym! There’s such a large variety of clean equipment and every team member is so kind! I feel so motivated every time I come in!

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★ 5

The team was so welcoming at the front. Jaime is a great LFT coach and really helped push me to hit my goals!

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★ 5

Love coming to this place, Sophia is literally the best person every and always is present with the members. Very nice atmosphere to work out in and lots of different equipment to use.

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★ 5

Sophia is dope as heck, 10/10, vasa more like YASSSSSa, love thornton very cool, I like that they have a standing hamstring curl machine.

Source: Google

★ 3

Very inconsistent about their trainers, classes, rules, and times (across gyms too).
I don't think there's been a full month where I can have the same classes (studio or regular) and same times (not including substitutions because trainers take days off)
The gym opens at 4am, but the earliest class you can do (2 days out of the week) is at 5:30am versus the Zuni location have 5:15 am classes (5 days out of the week) or even federal location has 5:15am or 5:30am (5 days).

The staff and trainers at this location compared to the Zuni location and federal location are just okay in comparison. If you can drive the extra 10 minutes to go to Zuni or 15 to go to federal, I recommend it.
I go to this one twice or 3 times a week just because it's 5 minutes away from me and I don't wake up in time to go to the other locations. Keep in mind my experiences across all 3 locations range from Weekdays mornings at 5:15 am and after 5:30pm. Weekends been before 12pm

Throughout all gyms, I love taking classes with David for combat/groove/pump, Celine for RED, Beth for RED, Indira for Step, Mauri for Barre/Conditioning, Veronica for pump, and
Matt for RED and Di for Lift (i believe they're gone gone as its been nearly 2 months now that i don't see them)

Source: Google

★ 5

Jenny does a great yoga class

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★ 4

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★ 5

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★ 5

I LOVE the Studio classes at VASA Thornton, Especially StudioLFT! I’ve never done any type of lifting like this before & I’ve learned so much and seen so much growth in my fitness and strength. LOVE all the Studio coaches!

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★ 5

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★ 5

Love this gym!

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★ 5

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★ 5

Machines are amazing as well as the environment, employees are great to train with and talk to especially Yesenia.

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★ 5

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★ 5

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★ 5

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★ 5

I’ve been taking the Studio Lift classes at the VASA Fitness in Thornton, and I’ve gotta say—this location absolutely crushes it. Huge shoutout to coaches Kiersten and Courtney for bringing the energy, structure, and motivation every time. Their coaching style makes strength training fun, challenging, and genuinely something I look forward to.

The format of Studio Lift is so solid, and the way they run it here makes me hope VASA expands it to every location. It’s not just a class—it’s a full-on vibe. If you’re on the fence, trust me, this one’s worth showing up for. 💪🔥

Source: Google

★ 5

Love Studio Lft!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great location to workout

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★ 5

Gaime is the best

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★ 5

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★ 5

Great people when I walk in and are always friendly

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★ 5

This gym is such a great place to workout! Been going here for a little over a year now. Everyone there is awesome! Always get greeted with a smile by Bailey at the front desk! Will does a great job keeping equipment up! The classes are always so fun!

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★ 5

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★ 5

Amazing costumer service! Selena and Jaime are the best!! So sweet and patient with me while getting my membership.

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★ 5

Great staff always friendly and helpful.

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★ 5

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★ 5

Convenient location that offers a wide variety of classes in both Group Fitness and Studio style boutique classes. Passionate and friendly instructors who are eager to share their love and passion for fitness with all who enter the facility!

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★ 5

Great equipment, great employees (Sophia), and great members (Told people I was new and they were all welcoming and gave helpful tips)

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★ 5

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★ 5

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★ 5

Jenny’s yoga class is so relaxing. You must go! This gym is the best experience and the community is really positive. Try studio lift! All of the instructors are great and knowledgeable.

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★ 5

I love this gym! The StudioFlow instructors lead the best yoga classes, Studio Red for my cardio, and so many restorative benefits: pool, sauna, massage chairs. 10/10 would recommend. Would do 6+ stars if it was an option 😄

Source: Google

★ 3

Love this gym in general. Nice equipment and nice staff. But a huge gripe of mine is them not taking care of the showers. Most of the time the showers itself is dirty and the soap dispensers are completely empty. Everyday for the past week they have been empty. I just feel like more care should be taken with this.

Source: Google

★ 5

Great onboarding with membership and personal training. Alex Carter was phenomenal with signup and initial consultation. I signed up with Alex as personal trainer.

Bailey at front desk, This place is on fire!!

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★ 5

Jenny is amazing!!!!

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★ 5

Lucca is amazing at pushing people to do better during class, but also being supportive!

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★ 5

Alex is the best coach ever!! Very motivated and his energy helps us work hard .

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★ 5

Vasa is the spot to be whether it's to pump some iron, run, climb or bike until your heart beats out of your chest, join group classes (if that's your 'thing') including: butts and guts, Zumba, body pump, etc. Or, Studio Lift, Studio Red or Studio Flow en masse. Not to mention the wet area complete with a lap pool, hot tub, steam room and dry sauna. Vasa has everything you need. And an added bonus: the Vasa staff are FAN-EFFEN-TASTIC. Everyone greets you with a smile and a warm welcome and makes your gym experience everything you need it to be.

Source: Google

★ 1

I’ve been going here for about a year and have watched the high quality I came to expect taper off dramatically, management spent the budget on new studios rather than maintaining equipment and it shows. Every time I come in I wonder what is going to have a catastrophic malfunction that injures me, two months ago it was the steam room overheating causing me to black out within five minutes of entering, thankfully I made it out the door before loosing consciousness, face planting into the cement and chipping a tooth. Rather than fixing this problem they’ve shut it down and deflect whenever asked about it. Most of the resistance machines either have missing padding, and odd hitch at a certain spot in the motion, or intensely bent/stretched locking pins. Seems like 30-50% of the cardio equipment is down every time I come in, and when it’s not the treadmills run a real chance of the belt skipping creating a major hazard, especially at jogging to running speeds. Staff is kinda but underwhelming. Very disappointing

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★ 5

Adele at kid care is the sweetest soul ever, my kids love her and she always knows how to motivate me before a work out! love the environment at vasa!!!

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★ 5

Kind environment, wide variety of equipment, plenty of space, and lots of helpful amenities.

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★ 5

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★ 5

Deep stretch with Jenny- any class with Jenny! Is amazing. She’s so supportive and encouraging

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★ 5

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★ 2

This an older Vasa! while it feels bigger than most ... it is in desperate need of some attention. some of the rests on the machines are torn or very badly repaired. they are either low on plates or some have been stolen. if you are a vasa member or are thinking of becoming one ... I would suggest you try a different location.

Source: Google

★ 1

Worst Vasa in Colorado

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★ 5

Lisa, the best coach five stars thank you

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★ 5

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★ 2

Staff are friendly, but machines are always broken, dumbbells are beat up, locker rooms are a disaster, upholstery is ripping on most of the benches. There are other Vasas in this area that are taken care of much better. They do have plenty of power racks, and they have two seated calf raises. But that does not make up for how poorly maintained this facility is.

This is not reflected in my star rating, but the people who work out here are so rude. Multiple times I’ve had someone remove plates from machines I was using, and I’ve had to wait 30 minutes to use a machine because someone wasn’t cool with me working in with them.

Source: Google

★ 5

Great workout all over 😅💪🏼 great coaches

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★ 5

excellent coaches and a very good atmosphere
Jesse the best💪

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★ 5

I just took my first deep stretch class and it was amazing Jenny made my day, totally recommend. Thanks a lot Jenny

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★ 5

Kiersten and Jenny are awesome!! I’ve attended the Deep Stretch class a few times now and it’s amazing! Vasa Thornton is a great gym and I leave feeling strong!

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★ 5

I live for Studio Red and Lift right now. Thank you Di, Jaime and Luca for keeping me in line and pushing me to things I never thought I could do.

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★ 5

Jason is awesome. He is always very helpful and friendly.

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★ 2

I’ve been a member for 2 months now and I would not recommend. Most of the cardio equipment is out of order and the steam room has been out of order for the last 3 weeks. There is another large chain gym about a block away that is cheaper.

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★ 5

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★ 5

Just tried a studio flow class for the time, and i have to say omg it was so relaxing. Jenny’s voice coupled with the quiet meditative environment, so blissful!

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★ 5

I don’t use the gym much. I do go to the classes and love the weightlifting class definitely great trainers in every class. I have really enjoyed Courtney and Bex as trainers patient with me and so helpful!

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★ 5

Deep Stretch with Jenny is life changing. You will leave physically and mentally better than when you came in. Perfect for any level.

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★ 5

Jeny was great in deep stretch

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★ 1

After working out here for 18 months there are still things that are broken or have not been fixed since I've started. The mens locker room fan has not worked in those 18 months. Also 3/4 of the cable machine attachments are missing grips. I cut my hand on a lat pull down bar last week. My last complaint would be the 120lbs+ dumbbells. I don't believe I've ever seen anyone use them ever yet the 15-30lbs dumbbells are always being used. Seems like a massive waste and clear that whoever owns this gym doesn't actually workout in it or simply doesn't care.

Source: Google

★ 1

I don’t know how it’s possible for this location to have gotten worse, returned after 2 months of going to a different location out of necessity to find even more weights missing, EVERY single weight bench only has 45s and 2.5s, scoured the entire gym for 10s and maybe counted 8 of them in total, for the ENTIRE gym. Bathroom toilet is overflowed and smells as if it hasn’t been tended to all day. Idk who is in charge of managing this location but this is abhorrent

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★ 1

Ridiculous business practices. They automaticlly charged my card a 25 dollar fee for a NON contracted membership, for being 1 day late on my membership payment. I asked if that fee could be refunded this one time, this being my first time ever late and ive been a member in good standing for almost a year. They said "No its our policy". I asked if they prefer to lose a customer and all associated memberships which is 4 in total ($1200 a year) over a $25 dollar fee? They said "theres nothing they can do". Are you serious?
What happened to customer service? When did this become a cash grab? Im a avid gym member and take fitness very seriously. I know MANY people in the fitness community and quite a few go to VASA. And i refuse to be taken adavntage of over being 1 day late. VASA isnt the only gym in town, nor are they the best. They were just the closest. I plan on telling ALL my contacts about this nonsence, when im asked for a gym referral VASA will not be mentioned unless its to say "Chuz is way better", Or "I can get you into GOLDS". I know its only 25 dollars, but to have it taken from me without notice or being in accessable writing, pisses me off! It might as well have been 1000 as far as im concerned.
All i wanted was a simple resolution, but was pissed on by their " Customer service". I know this will cost them 1200 this year. Ive been a member of a gym for the past 6 years. My family for 5, and plan on being a member somewhere that appreciates the business. I guess VASA dosnt mind feeding the competition their loyal customers.

This is the same kinda behavior that has almost put 24hr fitness out of business and ruined Bally Total Fitness and countless other gyms. Hope that petty robbery was worth is VASA. it will cost you.

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★ 1

If I could leave a no star rating, I would. I usually go to the vasa off of Zuni and I was quite disappointed how this specific location looked. All equipment is mainly broken and literally scattered all over the place. I did not see one single wipe down station for customers to wipe down their equipment after they are done. I’m mainly disappointed in the fact all equipment was out of order and all handles that are used for said equipment was limited or either broken as well. The environment was completely off and staff was quite rude as well. If you want a better location to work out at with better equipment/ maintenance and better staff, I highly recommend going to the Zuni location.

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★ 5

Muy buen gimnasio, me encantan las clases, Zumba, BodyPump y Pop pilates con Mutiara son super buenas. La clase de Flow con Natalie es la mejor clase de Yoga. Zumba con Malene es muy divertida. BodyPump con Veronica es muy buena y la clase de Deep Stretch con Jenny es genial.

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★ 5

Lisa is amazing my 1st time

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★ 5

Love VASA! The class options complement my busy schedule, and the variety of options is amazing! I LOVE Total Body and Conditioning with Mauri, Bodypump with Celeste, and RED with Bex, Jesse, and Margie. The staff is always friendly. Thanks for making this a great gym!

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★ 5

Love the studio classes! Hector, Lisa, Sarah and Courtney are great coaches. Super nice and motivating.

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★ 1

Pretty disappointed in Vasa customer service. I froze my account when I was having a baby and apparently they have a policy to reinstate the freeze without notifying the customer that the account is unfrozen. Found out I got billed when reviewing last month's bank statement, and my account has been active for apparently two months without my knowledge and I haven't set foot in the gym.
Spoke with customer service who was entirely unhelpful because it's "policy" to not notify.

Source: Google

★ 5

VASA in Thornton is amazing! This gym is huge—plenty of space to work out without feeling cramped or like you're dodging equipment. The front desk staff is super friendly and welcoming, which makes a great first impression. The swimming pool is incredible—clean, well-maintained, and a big bonus for cardio or recovery days. Everything is laid out really well, and you never feel like you're on top of other people. Highly recommend if you're looking for a spacious, well-equipped gym with a great vibe!

Source: Google

★ 4

I've been coming to VASA for abt 2 months now, and I would say I'm satisfied:) although, a big downside is that this gym (no matter the location) is packed 90% of the time. Especially during the afternoons, high schoolers flood in and don't share equipment. Many of the machines have also been down, specially the stair masters; there are at least 3 that are broken, and it's been a popular workout lately.
It's not the most convenient, but I do genuinely enjoy VASAs atmosphere and equipment.
I did my first class with Malene on Saturday (Zumba), and it was amazing! Malene was fantastic, and Larissa was also in the class, which was awesome! Both instructors were very helpful, as I'm a beginner. The zumba atmosphere was so cheerful and light, everyone was helpful and welcoming. I can't wait to go back 😊
Just like any other gym, VASA is not perfect. They do have quite a few things that some gyms don't, so maybe it is worth the inconvenience of being busy.

Source: Google

★ 5

Great place nice staff informative great offerings for the price compared to other places ...I love this place ...so many classes and equipment and the hours are great!

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★ 5

Came in from out of town and went to Lisa’s studio red class with a guest and it was so fun! Loved her playlist! Drop the link!

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★ 5

I’ve been coming to vasa for a little over 2 years now and didn’t really start loving it until Studio Lift. That class is incredible and our coaches are top notch. Love being coached and pushed to dig deep and do my best by Kiersten, Courtney, Jaime, and Di. Happy to be a member of this gym!

Source: Google

★ 5

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★ 5

Love it

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★ 4

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★ 5

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★ 5

Great class- Courtney’s lift is the best!!!!

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★ 5

I love VASA FITNESS Studio Classes. I especially like Studio Lift and Flow. For some one that has never lifted in a gym the coaches are very helpful and knowledgeable. I have trained with may of them and they have modify workout to help me be successful and work within my limitations. They make themselves available to talk to and give advice after class. I really like Di, Luca, Courtney and Kiersten.

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★ 5

Love studio lift! I’ve done classes with Kiersten, Courtney, Di, and Hector and they’re all great instructors who give a great workout!

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★ 5

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★ 5

Kiersten is the bomb! I have taken two different classes she teaches, Deep Stretch and Intro to Lifting and I love the way she teaches. She is bright and bubbly and makes it feel welcoming no matter your skill level. I have modifications I need to do and she is always ready with a different technique that I can do more safely. Keep up the great work!

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★ 5

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★ 5

Kiersten was amazing! Loved intro to lift

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★ 5

We live next to the Zuni store but drive 15 minutes to the Thornton store instead to take their amazing Studio LFT class. Can’t recommend taking Kiersten and Courtney’s classes enough!

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★ 5

I have been coming to VASA here in Thornton for over a year now and when I first started it was not like it is now. Since Patrick has been here the gym has had a lot of remodeling done, been a lot cleaner and overall a much better experience! It’s also really cool to see the Manager going around the gym cleaning up and creating a great experience!

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★ 1

Tried to remove someone off my family account the person at the desk told me they’d be removed after the February billing.
Just got billed again for March called them again and the person said that the removal would happen at the end of March. Now my app is showing that it will bill for April too. Called again and they said they do not know how to access billing. Hoping to call again later today and talk to a supervisor but on my three calls so far every time I’ve asked there is none to be found. Not to mention you have to pay an extra 50 bucks a month to even access 70 % of the gym. This place is a scam and I wouldn’t go there if they did not have a basketball court.

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★ 5

Studio classes are so great! The scheduling keeps me accountable. All the coaches are so great, so helpful, I love the motivation!

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★ 5

Huge shoutout to Lisa for an absolutely amazing HIIT workout! Your energy, motivation, and guidance made all the difference, and I’m so grateful for the push. Thank you for making it challenging yet so rewarding—I couldn’t have done it without you!

Source: Google

★ 5

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★ 2

The gym is ok. But my main concern is the child care for all my mamas. The staff bring their own kids and they’re aloud to eat but my son wasn’t. And they’re preoccupied with their own children to not take care of my baby. I worry about the safety and happiness. I got a membership because the child care hours were slightly better than my rec center. There was only 1/3 child care attendants that were actually kind and caring to my son. The other two were just standing at the desk the whole time. They were there when I checked in then when I went to go check on my son 20 min later they were still there and when I picked him up they were still at the desk. Not very friendly or welcoming. They were also talking poorly of other members children.

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★ 1

Stair machines are constantly broken. People waiting in line for 35 minutes+

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★ 1

I've been a member of Vasa since 2018. Recently I've been very disappointed with the gym and have plans to find a new fitness center to go to. There have been cardio machines broken for months. The bathrooms/ shower areas are not well kept or cleaned. I understand gyms get busy but if you try to go during any peak time, you are waiting for machines to be open. A work out that takes an hour takes up to two. People will leave personal items at one machine to go do another one simply so someone won't use the machine they are switching between. This gym has no rules which is probably why work out machines are always broken. If you pay for the middle plan that allows access to the swim/sauna/steam area, there is nothing inhibiting everyone access to these areas and defeats the purpose of paying more. VASA was a great gym at the beginning but definitely is no more. I would look at recreation centers or other fitness buildings before signing up for a gym that only wants to make money and does not care about the quality of the amenities you pay for every month.

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★ 5

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★ 5

so much to offer! I am able to do Yoga, HIIT, and strength classes for cheap! The community is great as well!

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★ 1

Just started my membership, was a chuze for a long time. Vasa needs help here, from dumbbells missing in great quantities , to weights that you have to go searching for to use leg press and squat racks are just empty. A lot of the treadmills and other cardio equipment are broken down unfortunately. As well as most of that said equipment looks to be from the turn of the century. I could keep going but to keep it short..... Go to Chuze or some other locations, you'll be sadly disappointed with this location.

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★ 5

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★ 5

The Thornton location is amazing!

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★ 1

Tengo más de 4 años en este gym
Y hasta el día de hoy tuve un problema
Se acercó un empleado del gym y me dijo que no podía hacer una biserie pq no era permitido pasar de un ejercicio a otro pq había gente esperando una máquina... Y me pareció muy mal por parte del personal pq yo pago una membresía al mes para no poder hacer mi rutina completa pq la gente se desespera por usar las máquinas... Pero si son muy buenos para cobrarte recargos en cuestión de minutos
El cual a mí también me ha pasado que solo hay dos máquinas de Smith y una de adduccion y otra de abducción
Entonces pongan más máquinas para q los clientes q estamos pagando una cantidad elevada y no poder hacer una biserie por falta de máquinaria y aparte que les falta remodelación en máquinas no están actualizados, con tantas clientes en espera de una máquina deben de tener más máquinas para entonces la gente no se despere pq solo hay una máquina para cientos de personas y no obstante siempre hay máquinas descompuestas y los depósitos de agua siempre están con fallas

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★ 1

About every bit of generic as you can imagine.

The front is ran primarily by a female team trying to eliminate all other males but cringenly sucking up to management.

Two cable machines and only one tricep machine

Real circus at night, despite the size there's usually at least a 2-4 person waiting line for every machine

Snacks are ridiculously priced as can be imagined. About $4.30 a protein bar or snack, mean while you can get a 20 pack on Amazon for $20 even

The fitness trainers are a joke as usual and just money hungry. You actually expect a group of fitness trainers with tiny 1 inch arms to actually convince me or anybody else they're capable of getting me super swole? Lol

Lastly the room with the red light gimmick has to go. Nobody wants to go from paying $25-$50 a month just to go inside a room that pretty much has all the same equipment, but the only difference is it's lit by a red light bulb

Cheaply thought through, cheaply designed, doesn't even have all the right equipment and just cheaply executed. More obvious as an attempt at trying to make a cash grab rather then an attempt at trying to be a actual gym

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★ 5

I started doing yoga about 2 months ago with Shawnie. As someone new to yoga, she made it very simple, while still making it difficult and rewarding. I wasn't a studio member at the time, but after they added the yoga studio and I got to do a few classes with her I upgraded. I now attend yoga with her at least once a week, and I highly recommend attending her other classes as well. Definitely do yourself a favor and stop into her classes, I know she also leads some classes at other Vasa locations in the area.

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★ 5

Now that gold is open this location isn't completely jam packed!

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★ 1

I'm angry over how the $3.00 cancelation fee for studio classes is managed. Vasa now requires 8 hours notice to cancel a class. For people like myself with busy schedules, I often schedule classes like Red and Lift an only an hour or two in advance.

Recently, I clicked on the wrong time for a class and immediately canceled, still got charged $3.00. There is no grace period. Customer service said "you need to be more careful, because we won't change our policy". This policy is working against the company because the waitlist is now pointless.

Advice on how to work around this. Can't make a class? Just swing my the gym, register your there and leave. This will avoid the charge while taking up space that someone else could have used.

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★ 1

There is a ridiculous new rule that you can't be more than 5 minutes late to dance classes. Thornton is the ONLY location with this strange rule. We are adults who know their bodies. We know if we are warmed up and ready to dance. Life happens, traffic, work, etc., but more importantly we go to multiple classes so we come and go when we can. We are already warmed up and ready to go. Also, we all signed waivers. WE take on the risk. I'm limiting my time at that gym. Even though it's right around the corner from my house, I drive further to gyms with more reasonable policies.
Dance classes (& group fitness) are PHENOMENAL! Zumba instructors are top notch! I LOVE it! Just fix this arbitrary micromanaging overbearing rule and it will immediately improve this gym. P.S. I'm not the only one who feels this way. This rule is universally hated.

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★ 5

Went to Abby’s 6am Studio Red Class. Excellent coach and a great environment.

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★ 3

Some of the females here need to put on some clothes, instead of being offended that men look.

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★ 5

I love vasa, all classes are awesome and their schedule is very flexible also their staff is very helpful and friendly thanks vasa in Thornton

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★ 1

Horrible employee knowledge. Challenging to get assistance in person or through the customer service line. Beware if you sign up for personal training sessions and your trainer abruptly quotes or gets fired you’re stuck with whoever is there even if intake not a good fit. Your payment will continue. Make sure to read the entire contract before signing. There are also hidden fees. Vasa is not customer focused.

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★ 2

Second time I sing up for a gym and don’t go after the first 4-6 months lol but that’s on me. As far as the gym it self goes- too crowed. Always had to wait for a stair machine and the steam room was broken at least twice where I couldn’t use it.

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★ 5

Spoke with Alex over the phone. Gave me a great run down of all the options available. I came in they got me signed up supper fast while remaining informative and transparent. EXCELLENT experience! This association deserves a rase! Cares about the work they do and it shows! Thanks Alex this will definitely become my home gym 😊

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★ 2

Feels run down. Both Water stations broken, equipment pads need replaced. Still busy though so many the owner just doesn't care because their still getting good business.

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★ 5

Been coming steady for 2-3 months and i can confidently say i love it here! Front staff is always friendly, everyone is super encouraging too. Classes are fun and there are many options to choose from; my favorites are studio red, flow, and deep stretch. As a plus size girl, i always felt intimidated in big gyms but Vasa on 104th is just so welcoming. You got people of all shapes, sizes, ages, etc. It can get a little busy after 3pm on the weekdays (duh) but the gymgoers are respectful and everyone takes turns. Big shout out to our favorite coaches/teachers that push us to keep reaching for our goals: Shawnie, Jenny, Victor, and Alex.

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★ 5

Jenny’s deep stretch class is amazing

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★ 1

was wondering if I could get half off on membership, since half the equipments been broken for months
if you're looking for a gym and checking reviews just know there's a chuze and planet fitness within a half mile of this gym. I'll be checking out both after I leave today

Source: Google

★ 1

I voiced concerns a year ago to upper management about the gym having literally no weights. A year later there is consistently no machines with 10s or 5s despite the Westminster VASA having EXCESS. This is not a consistent experience and I was even informed by a trainer that the owner doesn’t want to spend the money. Why are you putting in new classrooms when you can’t even take care of the existing facilities. Hell the bathrooms are never clean, water fountains stay broke with no water pressure. Do better VASA.

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★ 2

I only go here because it's convenient. But I occasionally will make the trip to the VASA on Zuni. The gym is WAY better with different varieties of equipment this location just can't offer. Also it's cleaner. This location has equipment broken constantly and will take over a month to fix! Can never find 45s or D handles for the cables. Overall this location just sucks save your time and go to the Zuni location.

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★ 4

I love this gym. It's truly a no judgement gym. The only problem I have is the studio class are too close together. You have to choose which one you want to go to because you can't do both (red or flow) because they overlap in time. Please fix this so we can attend all the classes we love.

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★ 3

Place is falling apart pads and seats are falling off there is no bolts holding it together water machine is always broke it’s crazy how people don’t even bat an eye at the equipment some one is gonna get hurt plz fix things I enjoy this gym but get more unsatisfied more I find

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★ 5

I’ve worked out in many different gyms in my life and this one might be my favorite.

It is huge with lots of variety of machines, equipment and classes.

The front desk staff, trainers and management have all been very friendly and helpful to me.

Personal Training with Coach Di Andra Romero has been an incredible resource in helping me recover from a knee injury. I am very grateful to have had the opportunity to work with her in improving my strength, mobility and flexibility.

I get great value out of this gym membership, the group classes and the personal training.

Highly recommend.

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★ 5

My husband and I were here from out of town and this gym offered everything we needed to lift. The staff was so helpful and friendly. We will definitely come back when we are back in town.

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★ 1

I reactivated my membership at the beginning of the year to try and get on a better gym schedule when I'm not attending other fitness classes. I have not gone to VASA in a while and was shocked to see an email from a collections agency today.

I had to cancel my old debit card at the beginning of the year due to fraudulent activities on my card and completely spaced on changing payment method to my new card for VASA. That was my fault. However, I feel like I should have at least gotten a text, call or email to let me know that my payment wasn't going through. I checked and I never once received an email or call from VASA. I was very shocked to see that email from debt collections without any notice from VASA. I think that is poor customer service on their part and that hopefully they will look into this issue so that no one will experience what I did.

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★ 5

Staff is friendly and always supportive. I would recommend VASA Fitness to all my friends and family. Love there new Flow Studio.

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★ 1

Wors management since you opened this location rude always out of something damage equipment rooms are locked like we are in jail even when they not under construction

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★ 5

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★ 5

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★ 5

The staff is perfect, helpful and fun. Best location to crush those fitness goals....home away from home

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★ 5

Positive atmosphere under new general management!

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★ 5

Always such a clean place to workout I always feel taken care of here!

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★ 5

The staff at VASA are great. Really helped me with my fitness journey.

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★ 5

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★ 5

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★ 5

Home away from home. Love t he staff.

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★ 5

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★ 5

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★ 5

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★ 5

Haven sent me and I had a great experience! Vasa is awesome I will definitely be back!

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★ 3

I’ve been coming for 2 months and their tanning beds have been out of service most of the those two months. Very slow to fix equipment. Front desk is too busy talking to each other to notice to greet you and spills around the gym that needs cleaned. I seen people walk around a large puddle in the walk way area for over an hour. I had to say something when I left for them to clean it up. Bathroom is cleaner than other locations I’ve been to.

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★ 3

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★ 5

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★ 3

Tengo mas de 4 años aquí, El gimnasio esta bien equipado, la atención es buena y es muy limpio, pero los que tenemos tiempo de ir solo en las noches es incompleto el entrenamiento ya que el Sauna y el cuarto de vapor lo cierran 10 y 15 minutos antes de la hora de cerrar, esto no debería pasar porque se supone que tienen una hora especifica para cerrar el lugar

I have been here for more than 4 years. The gym is well equipped, the service is good and it is very clean, but those of us who have time to go only at night find the training incomplete since the sauna and steam room close 10 and 15 minutes before closing time. This should not happen because they are supposed to have a specific time to close the place.

Source: Google