★ 4

recently got my membership here about two weeks ago and i absolutely love it, my first day i got a tour of the gym and the staff was very friendly and informative. my only con would be a few machines were broken down but everything else i enjoyed

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★ 1

Everything is broken or not working literally all of the time. 2/4 massage chairs down. The third one the scanner isn't working. Sauna down. Every visit is like this. The extras you pay for, you don't get to use or experience. Half of the machines down. Toilets broken. It's honestly unreal that a fairly new gym is in such disrepair all of the time.

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★ 5

Great place to train

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★ 4

Clean. Nice staff.

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★ 5

Visa is great. Fantastic classes and instructors. Updating my review of Vasa Federal 11/2025. Dirty and stinky. Fitness classes are rare as they don't replace instructors who leave. Massage chairs are ALWAYS broken. This gym is the ghetto. We are lucky to have toilet paper these days!

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★ 1

No vengas aqui, el trato al cliente es pesimo, tu a ellos no les importa, mi membresia de 12$ se paga el dia 19 de cada mas segun un manager si a la 5 de la mañana este pago declina te penalizan 25$, estube aqui hoy dia 19 en la tarde pagando con tarjeta nueva y aun asi me penalizaron 25$, hoy dia 19 estoy pagando a tiempo porque penalizarme, son facistas, sino pagas no puedes entrar y hasta te dicen que canceles la membresia, tampoco son los mejores en su servicio porque aqui diario se ven maquinas rotas por mas de un mes y el baño de hombre siempre estq sucio con peste y sin agua

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★ 3

I'm a swimmer and I swim here. They open before 6am on weekdays and that's important to me. The showers are operational, and though there are sometimes odors both in and out of the bathroom, most everything works most of the time.
I don't trust the staff to tend to any issues I bring up (it's just as good throwing a penny down a well with attached wish), but obvious things are eventually resolved.
You'll note that I'm only giving 3 starts, but this represents average good. This place could be better, but it's usually not disappointing. I hovered over 4 stars, but asked myself, "What have they done to deserve better than average?" and couldn't come up with much. Overall, I'm glad to have it, and it's probably good enough for you.

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★ 5

Best area to workout and grub on some delicious food.

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★ 3

I’m not a fan of this location, simply because everything seems to be broken or “out of order” most of the time. My home gym is the one on Church and I don’t experience as much of an issue with broken machines. This seems to be a chronic issue with this location.

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★ 3

Greg was great in Studio Lft. But the massage beds are terrible. Only 2 of 4 working. One of the 2 working I had at 10, the highest, for pressure, and I barely felt anything. The other working one quit after 2 minutes, stating it over heated. Very, very disappointing. Women's showers, hot tub and possibly pool not working. Also disappointing.
Front desk people were friendly.
Jo in Studio Red was absolutely delightful! Encouraging, funny knowledgeable. Made the workout much more fun! Evie in Deep Stretch was incredible. She brought so much more learning to the table, which made for a much deeper stretch. Looks like you have staff, from which I have experienced so far.

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★ 5

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★ 5

I love this Federal location, specifically for the KidCare teachers, who speak Spanish and for the Deep Stretch classes with Evie. Ive taken several Flow/Deep stretch clases and all are great, but Evie is by far my favorite instructor. She takes the time to explain every move/pose & its purpose. You can tell she loves what she does. Highly recommend!

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★ 3

I’ve been a member at this location for about a year. While I disagree with the other reviews about the cleanliness (it’s a gym, not a kitchen - my expectations reflect that), I do agree with the reviews about broken equipment. About half of the mats are torn (not just small tears - some have huge rips down the middle and are essentially unusable), there are always at least a few cardio machines that are broken (some with “broken” signs, some with out), and the hip abductor machine has been broken for months now (I’ve reported it to staff a few times and am told that they’re aware or that you have to jiggle the pin but no one can actually show me how to fix it - I’ve talked to other members who have the same complaint).

All that being said, I do really appreciate the friendliness of the staff and the range of weights available to accommodate all levels of fitness.

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★ 5

Reenna's Deep Stretch at 10:15am was amazing for the body, mind, and soul!

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★ 2

Be mindful of the cancelation policy

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★ 5

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★ 1

Make sure you never accidentally leave your belongings there made that mistake last week and im pretty sure one of the employees stole it. And dont bother asking for an incident report because it does absolutely nothing. Do better yall!

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★ 3

I’ve been going to this gym for several years now. It’s get what you pay for, but a little more.

Pros: pool, hot tub, sauna, steam room, group workout classes, massage chairs, AND cycle for the middle ground price, plus the floor equipment. $25 is a great deal for all of that. Everyone’s pretty chill, but it does get busy during 4-7pm.

Cons: Parking is tough during the busy hours especially. Some of the group classes get canceled with no notice. A lot of instructors either switched gyms or cut back their classes. Sunday hours are limited.

The pool uses WAYYY TOO MUCH CHLORINE. I like to swim, but considered quitting because it’s so strong. I rinse off after the swim at the gym, wash my suit in cold water, use their swimsuit dryer, followed by two 20 mins showers at home and still smelling of chlorine. Swimsuit and towel reeks after washing.

Also, a machine or amenity is always closed. Usually a massage chair, or one of the water sections or a treadmill. The ceiling in the group fitness center took months to fix.

Some of the communication between managers is muddled. Ex: The pool area was closed, I asked when it’d be fixed, they said they didn’t know. Then another member removed the area closed sign minutes later saying it was fine.

Overall, I’ll keep going for convenience. I have heard that when I cancel my membership, it will be hell to quit, so keep that in mind if you’re not committed to going here.

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★ 5

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★ 1

My vehicle was stolen from this location. The staff was unhelpful and would not give me any of my belongings back until I signed forms releasing them of any responsibility. They would not release the video footage of the theft to the police. They also sent me to collections for trying to cancel my membership early. Apparently not feeling safe was not a valid reason. If I could rate this 0 stars, I would. Corporate never returned calls or emails, just harassed me with robo calls daily for months. An absolutely appalling experience all around.

UPDATE: VASA did send an actual human to "try" to fix this.... 6 months after the initial theft and only after sending me to collections. A truly laughable example of customer care. This attempt to have me remove this negative review came only after a hit to my credit and being forced to pay the collections agency. Keep in mind that I had been trying to reach a PERSON to work through this with for months but only managing to be harassed by robo calls daily. Such a disappointing and appalling experience that continues to waste my time and money so many months later.

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★ 1

Very Poor Customer Service from Jordan and his team. Starring down paying customers to intimidate and alienate when asking quetions is unacceptable. ---> previously paying customer for three years.

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★ 5

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★ 1

Been here 5 years , everyone I was cool with, new manager in the evening is very unprofessional!

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★ 5

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★ 1

Shouldn't have to pay a fee just because I canceled and I moved, ridiculous scam policy. They won't even cancel my account

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★ 1

They need to learn phone etiquette...

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★ 5

Today was my first time taking a FLOW (Yoga) class and Katie was INCREDIBLE!!! She kicked my ass and caused me to feel Amazing! I learned some new Yoga poses. I wish that she taught at the Vasa that I usually go to. Her class was very challenging, but I am up for a challenge.

I look forward to attending another one of her classes when I am in the area again.

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★ 3

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★ 5

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★ 5

I come to VASA when I can, in order to attend Maria's ZUMBA class. If I lived closer It would be a very regular occurrence. She plays great music and her choreography is seamless. No awkward transitions from one move to another. Between these, her great energy and the disco lights, yes, you read that right, her classes feel more like a dance club than exercise. Can't get much better than that. Perhaps I should pack up and move to Westminster.

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★ 5

I just had a PT consultation with Jalen, and he was awesome!! So knowledgeable, thoughtful, and encouraging. I’d definitely recommend him to anyone just getting started.

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★ 1

Just paid $90 to cancel a $14 membership.

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★ 5

Great place good environment

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★ 2

Overcrowding led me to cancel my membership. Cancellation cost $90.

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★ 5

Really nice place to exercise and socialize. Lots of equipment, so it's pretty busy in the afternoon.

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★ 1

My sister's truck was stolen out of the parking lot a few months ago and this facility has done absolutely nothing to assist her in this at all. They have footage of the theft and yet they haven't released it and when my sister rightfully requested to cancel her membership they sent her to processing and claims. She can't get a hold of a single human being to talk her through this. She's just being shown the robots. This is a soulless corporation and they do not care about a single human being or their feelings. I urge anyone thinking about gaining a membership here to NOT and seek a membership at a different gym.

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★ 5

Muy bonito lugar para ir a ser mucho ejercicio gracias

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★ 1

Locker rooms are unsecured. Cameras are decorative. Vehicle theft is an issue and management is doing nothing. Save your money and go literally anywhere else.

Uodate: My vehicle was stolen from Vasa on north Federal in Denver and the company sent me to collections for terminating my membership. Apparently not feeling safe and having an open investigation at their address is not grounds for early cancelation. Greedy, big corporate gym. Save yourself the headache and go locally owned and operated.

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★ 5

Good enough!

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★ 1

I was in town and had a 3 day trial pass to use at VASA. I was told I couldn’t use it because I don’t live here and that I have to pay for the day pass. I mentioned I have a VASA back where I live and could potentially become a member if I like the place. I asked if I could try it out for a single day instead of 3 days and was flat out told no. I didn’t appreciate how the staff was not accommodating at all. I went out of my way to get the trial pass only to be told I could not use it. This experience has left a bad first impression with VASA for me.

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★ 4

Smells weird compared to other locations

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★ 3

Decent gym over pricey

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★ 2

The staff is ok not nearly as friendly as Austin was. The equipment is ok but you guys really need better cleaning! The showers and locker rooms are gross, they smell like mold and sewage. Same with steam room and the hot tub is so nasty foamy I won’t even get in. The massage chairs never work and you are always out of wipes. Come on guys there was literally a cockroach in the men’s changing room today under the bench and someone spilled a drink on that bench like last week and it’s all dried up and was never cleaned.

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★ 5

Training team is awesome! Plus the training manager is cool ig

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★ 5

super clean, great vibe, the front desk attendants are very helpful and kind (especially Norma)

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★ 1

Almost impossible to get a hold of these people and cancel your "contract" with them. Just so they can hit you with more and more cancellation fees that they had hidden in your contract. Very predatory place, very difficult to reach someone that can help with your issues. Avoid this place at all costs.

Edit:
I have still not been contacted by VASA. The response to this post is a lie and an effort to save face. Many people are going through the same predatory movement by the management to charge many cancellation fees to your account. Hoping this raises awareness to the issue this location is facing. No Owner, manager or even an employee has contacted me despite me staying on hold with their automated system for hours at a time.

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★ 5

Ethan my trainer is excellent. He's the reason I'm still coming to the gym. Otherwise I would have canceled my membership as its over crowded and not the best environment

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★ 5

Good trainer👍

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★ 5

Love it!

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★ 5

This facility is very clean, took members into account and fix the basketball court

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★ 5

The front desk are nice people

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★ 5

Really friendly staff! Especially the trainers. I like the instructors of the classes at this location too and it always feels clean and well stocked.

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★ 1

Changing my review because this gym has gotten so much worse. For 2 years now I have complained about how many lockers are broken. It's already a very small locker room, having half the lockers broken is ridiculous. They also no longer have enough clips for all the equipment, so working out safely has become a challenge. When I addressed this issue, it was completely disregarded by the front desk saying they had enough clips but people keep moving them. Common sense should tell them thay if people are moving them around, it's because there's not enough. Nobody takes clips from a different machine if their machine already had clips. I even had to stop showering here because they decided to no longer feel the soap dispensers. The store manager here Jordan is running this place into the ground with his incompetence and overall lack of care. The locker room is always disgustingly filthy when I go in there and has developed a foul odor. None of the other Vasa gyms are this bad and this is one of the newer Vasa gym locations. The Vasa location on Wadsworth and Church Ranch is 100 * cleaner. The staff here is terrible and I'm about to cancel my membership and go back to Chuze or 24 because I'm tired of driving 10 extra minutes to the better location when other brand gyms are closer..

I love Vasa but this location is just not up to par with the rest of their gyms and it's because of the staff

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★ 2

Staff is friendly and supportive. However this location often has things broken and hardly any group fitness classes in the evenings. even though it's my closest gym, I choose to go to other Vasa locations.

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★ 1

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★ 5

Church Ranch Vasa Kidcare is exceptional, our two children have been going for 5 years and they have always had the best care, the staff is fantastic, the facility is fantastic, if there was an option to leave more than 5 stars I would

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★ 5

Absolutely love being a member of VASA. The gym is kept very clean, and the sauna is very hot in the best way!

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★ 1

Do not sign up for a membership here. Equipment is always broken, never machines open. Trying to cancel memberships is a headache. I processed my membership cancellation and they proceeded to charge me for months and refused to offer refunds when I hadn’t been showing up because I thought my membership had been cancelled. Very scummy business practices

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★ 5

Great gym for morning workouts. As busy as you'd expect at 5pm.

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★ 2

Steam room seems to be broken down a lot. People are also inconsiderate and just fill up the steam room without asking anyone if it's ok than they tend to walk out right after they are done doing that.

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★ 5

Fantastic environment. Jordan up front such a sweetheart!

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★ 5

Took my first Studio Flow class at this location and was a game changer. Opened my eyes to prioritize recovery.

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★ 1

I had an awful time

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★ 1

This place is absolutely pathetic. I haven’t even literally seen a vasa fitness much less step in one and they’re trying to charge me $174. They are threatening to send this to collections even! There is no appreciation for me even trying to join. I literally had to block their number they were calling so much.

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★ 5

Mari and Angel are amazing. I have been coming here now for about 8 months. I am writing this review after leaving a 0-star review 3 years ago.
I started using this gym in January of 2025.
The time of this review is July of 2025.
Angel is the reservationist who provides excellent welcoming and assisting with any issues. He is always kind, friendly, and professional. He has a great sense of humor and a very inspiring young gentleman.
The manager, Mari, is really great at doing her job. If there is a problem, she is calm and collected listening. Really respectful lady and providing great services as manager, customer service, and assistance in case necessary. Mari is the manager who keeps this gym clean and safe place to work out.

I am very grateful to the manager for her professional and respectful demeanor, especially in difficult and problematic situations. Great job!
Thank you, Angel, for always being kind, welcoming, and ready to laugh on some silly daily situations.
I do recommend this gym!
Thank you!

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★ 5

Marie the general manager is doing a great job at this vasa super friendly and welcoming

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★ 4

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★ 5

The gym was so nice and clean I found everything I needed very easily and the staff members were amazing.

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★ 5

Great, clean, friendly gym

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★ 4

I used to willingly drive 10 minutes more (even though thornton location is 3 minutes away from me) for their 5:15 or 5:30am RED classes with Matt, but ever since they switched him out, I've stopped going. Not everyone gives off the same energetic vibe and it is very needed for a 5am class 😴
Also shout out to the front desk, dark skin, with headphones because she was ALWAYS a vibe every morning going in and out! I'm not one to conversate so I never got her name.

Faciliy wise, I prefer this location over Thornton but still prefer and recommend the Zuni location more. Also they have the water massagers that are meh.
I now drive a total of extra 30 minutes every other day as it's further than my house and further than my work😮‍💨
The staff and trainers at this location compared to the Zuni location are just okay in comparison. If you can drive the extra time, go to Zuni, I recommend it.

Throughout all gyms, I love taking classes with David for combat/groove/pump, Celine for RED, Beth for RED, Indira for Step, Mauri for Barre/Conditioning, Veronica for pump, and
Matt for RED and Di for Lift (i believe they're gone gone as its been nearly 2 months now that i don't see them)

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★ 3

Gym is great, however, it is always packed. Every time I went I always felt like had to wait for something

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★ 5

Great staff always super helpful recommend over competing gyms.

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★ 4

GAINS!

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★ 5

Staff is great. Gym has what I need and is well kept.

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★ 2

Save your money and go elsewhere. Too many hidden fees for an average gym.

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★ 5

They try their hardest. Clean affordable amenities. I enjoy the hot tub and the massage beds the most. Odd that people sabotage the scanners stealing the mounts that secured them but you can't keep everyone honest. They still work if you type your member number in....

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★ 5

Excellent gym, I love it very much.

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★ 5

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★ 5

Ms Kelley and the kid care team are awesome!

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★ 1

They will overcharge you to cancel and add extra charges you won’t see.
It will happen and you will pay way more than you want.
they make money overcharging.

On top of that the gym will be overcrowded and gross.

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★ 5

Maria C. is an exceptional Zumba instructor, not just because of her expertise, rhythm, and infectious energy, but also because of her genuine warmth and personal touch. From day one, she’s made me feel welcomed and inspired, creating an atmosphere where every student feels like family.

What sets Maria apart is her ability to blend diverse rhythms into her classes, ensuring there's something for everyone. She refreshes her playlist each month, keeping the energy fresh and exciting. Her enthusiasm is truly contagious — she has a way of making every class feel special. Honestly, I wish she offered more afternoon sessions! I can't get enough of her classes!

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★ 3

I just went to pick someone up

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★ 5

Been going here for about a year. I go pretty early when they open so it's usually quiet. Never have to wait for equipment. Always nice and clean. Staff is great.

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★ 3

I like this gym a lot, price is good, the equipment is great, members clean machines when they are done, the vibe is good, the staff is professional. I'm giving a 3 instead of 5 because of machines being down, the dirty co-ed bathroom, the massage chairs don't work 100% of the time. I see that a lot of ppl have issues with continued billing after cancellation; I hope I don't have that problem when I move out of state in August.

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★ 1

Place just stinks all the time. 🤢
I would not give you money to the dollar store version of gyms.

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★ 5

Great pump

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★ 5

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★ 5

The employees here are more than helpful, they greet you with a smile and enthusiasm. The place is giant with a vast array of options, including the basketball court in my favorite pool from workouts to work workout equipment. This is one of my favorite fitness centers in the country thank you VASA!

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★ 5

This location is amazing. The management / staff are super friendly and professional.

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★ 5

Mari is the best gm I have ever had at a gym. This place is great 5 stars

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★ 5

I've been a member since 2021. However, I started really taking my fitness journey seriously about a year ago. I started with their StudioRed classes (HIIT style class), and they are incredible! The coaches (Jo and Greg are my faves) give guidance on form and will give you recommendations on weights if you ask. Then I started personal training 7 months ago and it has changed my life. All of the personal trainers will hype you up. I've worked with two trainers there. My current trainer is Jo'shua and he is amazing! He really listened to my goals and has set up a plan that is perfect for me. Plus he gives me actionables; which I need as a task oriented individual. I have 2 kids and feel stronger and in better health than I did pre-pregnancies!

Additionally the facilities are very clean. Obviously there is regular wear and tear or the padding of equipment, and they actually replace it in a timely fashion (within the week of any tears I've noticed).

This place truly is a great community and I HIGHLY RECOMMEND IT!

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★ 5

Solid gym. I enjoy the studio red classes as well as the flow classes. Their trainers are really awesome, like Bryson C, and their studio Red Coaches are great at what they do, like Janelle, Victor, Katie, Willow, and Kiersten.

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★ 1

Customer service was not helpful with cancellation and fees

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★ 5

Awesome place to work out! Both my toddlers love kid care and the ladies there are wonderful with my kids .

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★ 1

Deceiving pricing tiers and staff that act like it's the only gym in town. Also asked for clarification on contract and was threatened to have the account sent to collections.

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★ 5

Out of all vasas this the best one I’ve been too clean, great culture, and great environment definitely recommend !

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★ 4

I've been going to this gym for over 2 years. It's been a great gym overall, plenty of weights and friendly staff. The sauna and basketball courts are a big reason I joined. Unfortunately, one of the basketball rims have been broken for several weeks now. When things break, they seem to be very slow to fix them (machines, basketball hoop etc). If it wasn't for that, I'd give them 5 stars. Management - please fix the basketball rims and make sure high schoolers are constantly climbing the nets and bending / breaking the rims. Aside from that, great value gym with everything you need and not too busy if you can go during the day.

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★ 5

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★ 2

Sadly it's become overrun with highschool students who workout in groups of 5. The facilities are decent, I don't care about the locker rooms. But it's now a weekly occurrence that I bail on a workout due to the overcrowding. Real shame.

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★ 5

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★ 5

Genial

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★ 3

Staff is friendly and polite, trainers are knowledgeable and helpful, most of the gym is kept clean. That being said… gym is often too crowded and I spend way more time than I would like waiting for equipment to become available, especially leg machines (machine leg press, hamstring curl machine, leg extension machine) Locker rooms are to be avoided imo, they always smell bad and are super crowded just like the rest of the gym.

Update 5/23/25: Seems like cleanliness has improved, especially in the locker rooms. Trainers have been excellent. Still some issues with broken equipment not being repaired very quickly, and gym still gets very crowded at times.

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★ 5

This gym is fantastic, from its management to the equipment. Everyone is friendly, and you can do anything here as long as you follow the rules. Many people are very nice, especially in the Studio Red classes and yoga sessions. It truly feels like a great community. I would advise anyone to come to this gym; it’s the best Vasa in Colorado! 💪👍

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★ 5

I want to give a huge shoutout to Mari, the general manager at VASA Fitness. From the moment you walk in, you can tell she truly cares about the gym, the staff, and the members. She’s a strong and effective team leader who goes above and beyond to make sure everything runs smoothly.

Mari is always approachable, professional, and dedicated to keeping the facility clean, organized, and welcoming. Whether it’s helping resolve an issue, supporting her team, or just checking in with a friendly smile, she sets the tone for a positive gym environment.

Thanks to Mari’s leadership, the gym feels like more than just a place to work out—it feels like a community. VASA is lucky to have her!

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★ 5

Erick 10/10 awesome sauce

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★ 2

Save your money and find a different gym. This location constantly has equipment that is broken. Even after it is fixed the weight on it is not correct and still has problems. The bathrooms are utterly disgusting and appear to be barely cleaned at any given point of the day. Water fountains are broken and falling apart. Save your money and find a different gym or another Vasa location where the management actually cares about the people who show up

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★ 1

Once I saw someone with a SWASTIKA on his water bottle - I reported it to management. What did management tell me? - “Freedom of Speech.” Haven’t been back since.

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★ 5

Love the STUDIO classes and friendly staff!

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★ 1

Vasa is such a garbage company. Gym stays packed at all times beyond any reasonable capacity - all they care about is adding memberships. Equipment stays broken for months. Bathrooms are filthy. This mess is what happens when company owners prioritize their own greed above anything else.

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★ 2

No recomiendo este lugar ya que cuando trate usted de cancelar se encontrará con una pared luego le cobrarán $250.00 por cancelar.

La mejor inversión para su salud es o ir a otro gimnasio por ejemplo 24 hours fitness, planet fitness o comprar equipo, o ir al parque a ejercitarse.

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★ 1

The individual restroom & shower should read "Employees Only". They've kept it locked for months now. Only staff gets to use it

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★ 1

Just find another gym to go to, it’s not worth it trust me

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★ 1

DO NOT GO HERE.
Majorly rude, got extremely bad vibes from them and when I talked to them about it I got brushed off. Tried canceling and they wanted me to payyyyyy morreeeee!
Unbelievable. Go anywhere but a VASA

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★ 5

The staff (especially the morning crew) is accommodating, informative and beyond welcoming! The best part is they won’t think twice about helping direct you towards better meeting and understanding your personal (fitness) goals. :)

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★ 2

Men’s locker room consistently stinks and always has something broken. The PT area is bs you could fit so many more machines instead of always waiting on squat racks/ hip thrust machine

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★ 5

I’ve been attending Jason Sinocruz’s Zumba classes for about three years now, and he never stops amazing me. His tremendous talent, boundless energy, and deep passion—for both the music and his students—shine through in every single class. Jason isn’t just an incredible instructor; he’s a genuinely kind and thoughtful person. He always takes the time to greet us with a warm smile, say hello, and take pictures—making everyone feel seen and appreciated.

His Sunday morning Zumba classes are something I truly look forward to. He brings the room to life with every move, turning a workout into an unforgettable experience.

If you haven’t taken one of Jason’s Zumba classes yet, you’re seriously missing out! His classes are a nonstop explosion of energy, excitement, and pure inspiration. Every session feels like a dance party that lifts your spirit and gets your heart pumping.

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★ 5

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★ 1

DIRTY AND ALL OF THE LEG MACHINES HAVE BEEN BROKEN FOR MONTHS, POOL AND SA ARE DISGUSTING, SAUNA MONSLY OFF IN THE MORNING, GREEN LAWN IS TORN UP

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★ 5

Absolutely life-changing fitness experience! If you're searching for the best gym with incredible trainers and top-tier equipment, look no further. This facility has completely transformed my life—not just physically, but mentally and emotionally too. My workouts here have improved my energy, focus, and overall well-being in ways I never expected.

The gym is always clean, modern, and fully equipped with everything you need for strength training, cardio, and recovery. But what truly makes this place the best fitness center near me is the outstanding staff.

Special shoutout to Mari, Connor, and Willow—they are the heart of this gym. Mari’s encouragement is contagious, Connor keeps me progressing, and Willow’s attention to service makes every feel great.

Whether you're looking for a supportive gym environment, expert personal trainers, or just a place to improve your fitness and mindset, this is the place.

Five stars for the facility and a massive five stars for the team. Highly recommend to anyone searching for real results and a community that truly cares!

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★ 1

I’ve been going to this gym for over 2 years and I first started in the location of Aurora on chambers and at that gym everything was fine just once they told me that I only had for 2 guests to come in. But when I started going to this exact gym the workers are always trying to avoid from me going inside. They always make up their own rules that I can only bring one guest when I been paying for 2 guests for years and recently they didn’t let me in with my membership they were doubting that it was my account and clearly it’s on my phone so… idk y’all workers are just meat riders and the gym is pretty much packed 24/7 unless they about to close so u can’t really get a good work out in a lot of times.

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★ 1

LONG rant** If you don't want to read you can go to to the BBB website there is 479 complaints on this business! Wish I looked more into it before joining. I joined Vasa with a personal trainer in Jan 2025. I signed up for 3 months. In that 3 months, my trainer canceled two sessions on me last minute. Two sessions I still had to pay for. I also was forced to change my training day and time a total of 3 times. In my last month of training, my Personal trainer left the company. When he left I was contacted about a replacement trainer. She however could not fit me in her schedule for Fridays. When I told them I needed a trainer that could work with both of our schedules, I was told they will get back to me and never did. This was 3 weeks ago. Three more training sessions I was not provided but yet still paid for. I called and spoke to a rep with paramount (which is the membership department of VASA) and was told there was nothing I can do about it. Because I was in a contract. So, vasa and paramount do not have to stick to the contract, but yet I do. I asked for a manager and was told that they (the paramount rep) did not have access to transfer me and that the manager wouldn't do anything about it anyway. I expressed and confirmed on that phone call that I will not be continuing my personal training and was told that my last payment would be March 26th. Which was when my contract ended. I also requested my contract and never got it. I was also told by my trainer I would not be charged after March 26th well, I was just charged me again 04/7/25 for personal training. I called and spoke to a manger at VASA Westminster who said they will get back to me and never did. I am now out hundreds of dollars because VASA simply doesn't care at all about their clients. This is one of 4 issues I've had with this VASA location in just 3 months. Go anywhere else.

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★ 4

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★ 5

The HIIT classes are a great workout. Usually spot on. Although sometimes they really blast the music and you walk out feeling a bit deaf.

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★ 5

There are lots of great trainers at this gym. I have been to three or four different locations and keep coming back to this one. Today had class with Lisa again for studio red, took her class the first time she taught here and she’s been great ever since. Always super motivating to work out with these guys. Lisa, Jaime, Jo, Margie are amongst our faves who always make class fun!

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★ 5

Lisa is awesome coach in studio red. Great play list.

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★ 5

Love Studio Red with Lisa!

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★ 5

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★ 5

Federal Vasa is the best and I highly recommend this gym. The front desk staff is always welcoming. The General Manager Mari is so friendly and quick to answer questions and take care of any concerns. She's #1 in my book!

I'd also like to recommend Zumba instructors Maria and Jared. Come to their dance fitness class and enjoy a cardio workout. The Silver Sneakers instructor Margie teaches amazing classes and gives all her students a good workout.

This Vasa location is always an enjoyable experience!

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★ 5

My instructor Lisa was super cool, kinda scary but she taught me well and pushed me hard. And her music taste is peak

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★ 1

Once I saw someone with a SWASTIKA on his water bottle - I reported it to management. What did management tell me? - “Freedom of Speech.” Haven’t been back since.

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★ 4

I’ve been a member of this gym for a while now and I also pay an additional $90 every two weeks for personal training. While the training sessions are great, I’m disappointed that key equipment like the InBody scan machine has been broken for over a month. These tools are really important for tracking my progress especially given the extra amount I’m paying. It’s frustrating to not have access to these features, and there’s been no update on when they’ll be fixed. I really hope “management” addresses this soon so members can fully benefit from what we’re paying for.

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★ 5

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★ 5

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★ 5

Love this gym!! Valeria and Norma are really nice and so are the rest of the staff!!

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★ 5

Best gym In the area by far! Staff is friendly and place is clean!

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★ 5

Normas the best front desk employee, always so positive and nice. 10/10 recommend

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★ 5

My daughter and I love this gym! The ladies working the Kid Care are so sweet and welcoming. Front desk staff are just as friendly.

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★ 5

I've been going to the Federal location for almost three years and truly enjoy the Zumba and weight lifting classes. The instructors are awesome and props to Margie, Jared and Maria. We also enjoy seeing the general manager Mari because she is truly caring and thoughtful.

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★ 5

We love this Vasa location. The front desk staff is always so welcoming and kind, the group fitness instructors Maria, Margie and Jared are incredible and we miss Malene! Highly recommend this location!

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★ 1

Cancelled my service over a year ago, they continued to bill me the whole year. Put in another request to cancel and they billed me another annual fee. Asked them to reverse the fee and cancel me a third time and they refused the reimbursement. Its been over a year since I have been to any of their locations!!!

Had they treated me right, I would have been a return customer, as I enjoy their steam room and sauna, however their customer care is NON-EXISTENT plus they OVERBILL. 👎

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★ 1

Equipment is always broken with a sign saying “working on fixing” but stays like that for weeks , they close off the cycle room if there’s not a class in there for what reason ? Gym is ALWAYS packed and no joke not a single open machine so the fact I can’t even use a bike is wild. Most likely will cancel bc I pay for a gym I can’t even use. Not to mention is filthy , unhelpful staff , and no parking. Just dirty vibes

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★ 5

Its been a year since I left vasa and came back today and the changes are amazing! Super clean, great staff, and relaxing place. Love Vasa Federal

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★ 5

Mari is the best gm ever. The whole teams deserves a trip to Brazil lol and the gym vibe he’s are good

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★ 1

This place has potential to be a 5 star gym.. sadly things are always broken. Currently March 2025: All 4 hydro massage beds are down, lol not even 1 working. The bathrooms are always gross, I know it’s not easy but the place is always packed so there is plenty of money coming in. Not sure if it’s corporate or local management, but Vasa should be better. Willing to change to 5 star if things improve.

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★ 4

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★ 4

I like the place, especially my personal trainer. It's been a great experience. Thanks, Elvia :)

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★ 5

Me gusta mucho vasa westminister federal porque en la guardería tiene horarios flexibles y cuidan súper bien a mi hija de 2 años y el bebé de 9 meses les ponen mucha atención y siempre atentos de ellos y cualquier incidente te lo dejan saber y lo mejor de todos es que hablan dos idiomas y facilita mucho para la gente que habla lo básico en inglés y las clases de studio red y de body pump las mejores

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★ 5

My 1 year old and I love this gym! We tried a couple of different VASA’s before we ended up coming to this one full time because of the daycare staff, they are so friendly and loving towards my daughter! 10/10 recommend!!

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★ 2

Is annoying to be working out while others are attending class on studio red and they keep the door wide open we can hear the coach screaming and yelling that is annoying

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★ 5

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★ 2

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★ 2

I have been coming to this gym for the last two years. Over the past few months, however many people are at the gym at night without an actual membership. The young kids at the desk just let anybody in at this point they don’t stop you. They don’t ask you who you’re with my husband came on a visitors pass, he had his phone ready to show the pass and they told him he could just go in. Not only did we have to stand and wait for machines for the groups of kids that are all just hanging out but people who work during the day and have to work out at night because it is their only available time are totally inconvenienced by the groups of kids just standing around. Your front desk staff, however, are very nice are mostly walking around talking not really asking anybody if they need help or even refilling the wipe stations. Your massage chairs are never in working order. I really liked this gym two years ago when I started, and now it has become a cesspool unfortunately, it’s the closest location to my home or I would switch to another gym. Most recently, while in the sauna, a gentleman decided to take it upon himself to dump his water bottle To try to raise the temperature. Meanwhile, splashing other patrons sitting there with his water bottle which is disgusting by the way when we reported it, the staff member said well people do that all the time unfortunately, there’s nothing we could do about it. At night this place is definitely not run by management.

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★ 1

Way too overcrowded. Oversold gym with nothing available ever.

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★ 5

I absolutely love Vasa! The experience has been amazing and couldn't be happier. Recommend to anyone : )
Love the kid care staff as well! They're amazing and sweet.

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★ 5

This gym has every work out equipment I need. Also my son enjoys the kidcare.

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★ 5

I been a part of vasa for a while and I love kidcare they really know how to help my son adapt. The morning ladies are so sweet and welcoming

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★ 5

The best place in this gym is the daycare. The staff is so great and friendly. I love how they really made it possible for me to be comfortable to leave my 1 year old son. They made it to where I can have time for myself and make sure my son is well taken care of.

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★ 5

Michelle and Lydia are so amazing!!! They are always so friendly and make my sons experience so fun. They care for your babies and always make your day!!! This is an amazing gym and an amazing kids care

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★ 5

Hands down the cleanest facility I have been to, and everyone is super nice and helpful! So glad I chose this location as my home gym:)

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★ 5

Treat me like royalty every time I walk in!!! Great staff!!!

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★ 1

I have been paying for a membership at this Gym for over 3 years. I just got off the phone trying to cancel my membership (I stopped going because the equipment is frequently broken, and the gym is always insanely crowded). I had to pay $60 to cancel my membership even though my monthly plan only costs $10. After waiting on hold for 30 minutes, the customer service rep was one of the most disrespectful people I have ever talked with and when I asked to speak to someone else, she refused.

@Vasa, it is very disappointing that this is how you treat a customer who hasn't missed a payment in over 3 years. Do better.

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★ 3

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★ 5

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★ 5

Great place for a work out plenty of cardio machines and weights all the bells and whistles to get you into shape. Very welcoming staff...The recover massage is wonderful after a hard work out.

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★ 5

This is a WONDERFUL facility. They greet you with a friendly smile. The equipment was clean and well maintained as was the locker room and pool/sauna was perfect not too cool like some indoor club pools. Thanks for making this older woman feel comfortable getting back into fitness!

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★ 1

No Vengas aqui. te robarán tu dinero. Si pudiera darle 0 estrellas lo haría, Es el peor de los Gimnasios que concozco. queria cancelar mi membresia, Y me cobraron $92 me cobraron los cargos anuales Y yo apenas voy empezando se supone que deberia pagarlo hasta el proximo año, $50 por eso.Me cobraron tambien lo del siguiente mes $17 y a parte me cobraron $25 que es el costo por solicitar cancelacion. No lo recomiendo, dicen que si regreso A Vassa fitness mi membresia sera mas cara que ahora. No volvere jamas a Vassa. Planet Fitnnes es el #1

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★ 1

Was told at this location my PT visits were cancelled and I didn’t have to pay for them anymore since my PT left VASA. This place will sell you a contract for PT and if you freeze and unfreeze at the wrong time are liable for the remaining portion of the visits over 6 months but won’t tell you that when you unfreeze or cancel membership. Very shady operations. Spoke with corporate and they are not

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★ 5

Clean and friendly environment!

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★ 5

Out of several locations that I regularly visit, this is my favorite one.
Specifically because their KidCare has bilingual staff, which always helps my kiddos feel comfortable. My daughter loves one of the teachers there.
Additionally, this facility is very clean & stays pretty organized.

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★ 4

Pretty busy most days, especially the weight machines. Nice facility though and lots to choose from.

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★ 2

Its a busy place. You have to wait for Machines. And when you on time limit. It sucks. This is from 4pm- 7pm. The up keep is behind. Water massage chairs are always out of service. They recently changed their member plans. There are no more buddy passes that you pay extra for. If you had them, and upgrade to Premium Red membership, you lose what you had prior, and there is no Buddy pass included, like we were told. They claim you can take two people, only one time in a month. I would have never upgraded. I would have stayed at my much cheaper membership, and paid the buddy pass like I was. Because I was grandfathered in a rate. They claim there were notices sent and posted in the gym. I've never seen either.

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★ 5

Every since I came here I felt totally welcomed.

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★ 1

Big fan of the other locations of Vasa's in the area but i try and avoid this location at all cost. Weights are never properly put back in place and all the attachments are all spread out on the floor around the cable area. The men's locker room was a mess with the graffiti on the walls and the showers either most of them missing hooks to hang your towels or just straight missing the shower valve, that's not including the ones that are already closed off .

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★ 5

For a cheap gym, this place is great. I avoid the lockers rooms, sauna and pool so I typically dont have any issues. It does get busy, but you just need to know when to go and be ok waiting for equipment sometimes. Could this gym use some improvements? Sure, but again its $9 a month. For what you pay, this place is above expectations

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★ 4

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★ 5

Great atmosphere and great staff.

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★ 1

New year, same constantly broken assault bikes, rowers, and other cardio equipment in an overly crowded gym.

Have watched Vasa CEO Rich Nelson & co. walk through the location and observe the broken equipment multiple times yet nothing gets fixed...

Update post Vasa response: added pic of broken rower that has sat broken like this for 4+ months.

2nd Update: The rowers were "fixed" yet are still dead... This place really can't get anything right.

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★ 5

Very caring Kidcare staff, great with kids

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★ 5

Friendly and clean!

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★ 5

Bobby at VASA Fitness is an outstanding employee who consistently delivers exceptional service to members. His friendly demeanor and willingness to assist, whether helping navigate the facility or troubleshoot equipment, makes him a standout team member. I appreciate the positive and upbeat attitude that he carries. This alone enhances everyone’s experience. Keep up the professionalism and attentiveness as a customer I value that. VASA is fortunate to have someone so committed.

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★ 5

This is the place! The vibe

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★ 5

This is the best vasa gym in Colorado, clean and the best people up front nothing compares to this gym

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★ 5

Angel was the best front desk person, always positive energy . Best gym I’ve been to no kizzy

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★ 5

The co workers are wonderful in greeting you each morning. The gym is clean and the people that work out their are nice people .

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★ 1

If you like not being able to park and standing in lines, you’ll love this place!

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★ 5

Great equipment, attentive and friendly staff, I’ve been going to VASA for 4 years and love it.

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★ 2

I have posted reviews prior. I will say the staff at the front desk is very friendly and helpful. For as busy as the club is the gym space is mostly clean and equipment in working order. The locker room restroom area is horrible. See photos - the showers are never not all operational. The toilets too are always dirty with paper rollers broken or empty. There are at least a dozen lockers that have been broken for probably a year. - the fix would take about an hour. Yesterday there were 4 showers out of order and two toilets. The showers have been out of order for almost a month. There is still graffiti on some walls and in many lockers- been over a year for this too

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★ 5

I love this gym! It's huge and has everything I need that a lot of other gyms dont, like a hip thrust machine, a mini-track for lunges and sled pulls, a sauna and a steam room, and a ton of room to stretch and roll out or use free weights. I wish they had more boxes to do step-ups or elevated kettlebell squats, but otherwise they have everything I need for a solid workout. Mari and all the staff are awesome!

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★ 1

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★ 5

Love this gym. Ruben (personal trainer) is excellent. Look him up when there.

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★ 1

Cancelation fees and force you to pay for an extra month on top of the fee for leaving. This is why I will never join this gym or any gym that pulls this nonsense again.

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★ 3

I solely am a member of this gym for the group fitness classes. The price is great for unlimited studio classes. The studio red classes are awesome, they’re a great mix of cardio and strength training and the studio yoga classes are good as well.

I wish I could give Vasa more stars, but the volume of the music they play at studio red is honestly so extra. The music is so loud, it’s really hard to ask clarifying questions about the work outs. My apple watch always alerts me that the volume is loud enough to cause hearing loss, dramatic but true! I also really wish more of the instructors would correct people’s form. There’s only 2 or 3 coaches that will correct form and help explain it more in depth. It’s unfortunate to watch people, especially clear beginners, perform the work outs incorrectly over and over.

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★ 5

I highly recommend this location. The machines are always clean and the atmosphere is great. The GM Mari is welcoming and friendly. She is quick to answer any questions and provides excellent customer service. Kiersten does a fantastic job running the Studio Red HIIT classes. The downside, there is an extremely high volume of people during peak hours Mon-Thurs evenings so I recommend attempting to get there outside of those hours but besides that, I attend 5 days a week and have an enjoyable experience everytime.

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★ 5

Moved to this gym copule Months ago and I have to say it is the VASA to stick with. Always clean, machinery in good shape, not as packed as the other ones, main reason I moved to this one and the last but most important…, the staff make it more pleasant, great people and all of them are so kind and polite (including the kidCare crew, which I use frequently) great job guys! Keep up the good vibes!

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★ 5

Excellent & friendly staff. Good atmosphere. I love red studio classes and flow studio classes. Also many more different group classes choices thru the days. Gym leaders, coaches and personal trainers are rock in this location 💪 👍🔥.

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★ 2

It’s weird that there is almost constantly broken equipment here— especially in the hydro massage room. I’m thinking about switching my home gym to a different location because I can’t trust the equipment will be working at any given time nor trust the staff to help when things aren’t working.

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★ 5

Amazing Staff!

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★ 5

Fun gym. Great member community. GM is the friendliest I've come across. Recommended 5 out of 5 times

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★ 5

This is the best gym in town Mary and Connor are always friendly and willing to help and answer any questions you might have. They have a lot of classes for all fitness level. Pool water is always nice and warm and the lockers and bathrooms are always clean.

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★ 5

Great gym

Source: Google