★ 5

Beautiful gym. Has every equipment plus more. I think ever gym that’s anytime fitness should be as good as this gym.
Loved the workout

Source: Google

★ 1

Always something broken/missing. Equipment, sinks, water fountains, etc.

Source: Google

★ 5

Great gym! It’s very well maintained. All the machines are clean and the weights are organized. Although it’s not the biggest space, they’re got a great selection of machines, benches, squat racks, and free weights. Customer service here is great, and they have a friendly staff who is easy to work with.

Source: Google

★ 2

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★ 1

Prohibits chalk, a standard lifting tool and basic safety measure for some lifts.

Source: Google

★ 1

BE AWARE!
They only take your debit card for payment
1. They charge $35 bi-weekly with a ONE-YEAR agreement, so you HAVE to pay until it ends.
2. If there's an issue with the payment, you lose access until you update it.
3. Despite being locked out and unable to use the facility, you still get charged for that period.
4. If you want to cancel the membership, you need to mail a letter to the office.
5. The office is often closed during the day.
6. They haven’t refilled the wipes for more than a week.
7. The bathroom soap dispenser has been broken for months, so there’s no soap when you wash your hands.

Source: Google

★ 2

CUSTOMER SERVICE - None. The biggest problem this health club has , nobody returns phone calls and nobody picks up the phone to follow up with appointments. They should be counting the number of phone calls coming in versus the number of returned calls and the time difference between them. Most people will only call one time so if you’re looking for new members answer the phone. How do I know: My future son-in-law called a couple of times to see the gym and heard nothing! Dead silence.
Re: owner reply-Try assuming contact attempts were during normal business hours 9am-5pm and then insert my comment and then reply. I would only expect replies during 9-5pm not middle of night. Lol

Source: Google

★ 1

Worse anytime fitness I been to so far. Was passing through to take a quick shower. The sink water works perfectly fine in both shower rooms. Can't say the same for the actual shower head. Water slowly drips out like someone turns off the flow pressure of the water.

Source: Google

★ 3

I was considering this gym, But when I read the reviews, I could see that the reviews reflect a big headache of billing information. Have you rectified the issue?

Source: Google

★ 1

Anytime Fitness Madison discriminates against Senior Citizens. They are no longer a part of Silver Sneakers. This shows lack for respect for older citizens. They should be promoting health and fitness for everyone. They were receiving monthly fees paid automatically by Insurance companies.

Will you be refunding the fee for the badge required at signup? You ended the contract it was not on behave of the patrons. You should be sending return checks to all previous sneaker patrons. I should be a given. I had to pay another fee to my new gym.

Source: Google

★ 1

You would get a perfect rating if you hadn’t cut the silver sneakers program!,,,
Please reconsider your decision!

Source: Google

★ 3

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★ 5

Great gym great PT’s great equipment/environment

Source: Google

★ 5

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★ 5

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★ 4

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★ 5

Excellent gym, great group of people that go there. Krista and Art and Ava and all the other trainers are fun and cool.
They are constantly working to improve and get equipment that people actually want.
Perfect environment.

Source: Google

★ 5

I don’t know what I love more. The gym, or Krista.

Source: Google

★ 5

Always open, always clean, and a top notch staff!

Source: Google

★ 5

Very friendly staff
Very clean facility.

Source: Google

★ 5

The gym is always clean. The staff is friendly and professional. The equipment is well maintained It's a great gym.

Source: Google

★ 5

Amazing gym! Love the atmosphere of the gym and the staff is absolutely fantastic! Super personable, kind, and hardworking. They are always very attentive and helpful to all members! Would highly recommend to all new and experienced people looking for a great gym! Grace as well as Krista are especially helpful and provide excellent assistance to the team! Very clean and friendly gym!

Source: Google

★ 5

The staff are welcoming and amazingly friendly, and always inviting, and have helped me tremendously on my fitness journey. Also the facilities are extremely clean and well looked after, I would recommend this gym to anyone.

Source: Google

★ 5

Anytime Fitness in Madison CT is great! All of the staff are friendly, kind and professional. The manager always greets every member as they enter and leave the facility. Grace, trainer / training manager is fantastic! My teen age child started a new sport about a year ago and a couple of months ago; Grace developed a customized training plan geared toward my child’s sport. Grace has a great attitude; she’s encouraging, professional, and smart ! All of the trainers are great! I’ve watched many individual members working with the trainers transform their bodies and build strength in a short period of time. Grace developed a special training program focusing on exercises that would help my child perform their sport. If you have a youth or teen athlete that you want to help improve their game; I highly recommend Grace, from the Deep River and Madison CT gym. She’s fantastic!

Source: Google

★ 5

Very clean gym, great equipment, and staff is awesome.

Source: Google

★ 5

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★ 5

Well equipped gym with friendly staff. The manager Krista is very accommodating and the facilities are always clean.

Source: Google

★ 5

Anytime Fitness has a small town feel to it. The staff is very friendly and always willing to help out a customer. The Personal Trainers are amazing
and very accommodating. Paul has a great personality and makes working out fun. Darren takes health and fitness seriously and Ava has a
wealth of knowledge.

Source: Google

★ 5

Amazing clean gym! Manager is very friendly! Great place to work out!

Source: Google

★ 5

Love this gym for its friendly staff, cleanliness, and state of art equipment!

Source: Google

★ 5

I didn’t think I could get in shape now that I’m older but with personal trainer Ava I’ve become very fit and my balance is good in my attitude is good. I love Anytime Fitness!

Source: Google

★ 5

Anytime fitness is clean, bright, convenient and open 24/7. I enjoy working out on when it fits my schedule. Group training is great for those who need motivation. Paul F. provides excellent instruction and ensures exercises are completed with proper form. I highly recommend joining and Saturdays are open to the community with a paid member.

Source: Google

★ 5

As one of the original members of this fitness center I have loved coming here. It has everything I need and so much more I haven’t tried. The staff is friendly and eager to please. The gym is clean!! It’s local to me and coming anytime is a real luxury. I don’t know of a place I’d rather stay fit.

Source: Google

★ 5

I was initially set up with a great workout routine.
Thanks
Lloyd

Source: Google

★ 5

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★ 3

I joined Anytime Fitness and decided to cancel my membership after my personal trainer who was the manager there suddenly lost her job there. I loved this gym when she was running it. I joined only for 6 months which is ending now. It was an ordeal to cancel my membership and get a refund for the personal training sessions that I had not used, but in the end, they did. There are already previous complaints about the business practices at Anytime Fitness. I did not take these posts seriously enough but you should if you are thinking about joining this gym.

Source: Google

★ 5

Source: Google

★ 4

Clean. Good area and I like this gym.

Source: Google

★ 5

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★ 1

Gyms great but I had surgery and couldn’t freeze my account. I have been trying to cancel my account for 8 months now and they won’t return my call. I’ve talked to other members that have had multiple billing issues as well, they are definitely shady about money. Kind of ridiculous

Source: Google

★ 2

Solid equipment, spotless gym, but endless billing issues, getting charged twice in one month, trying to switch over to a different auto-draft account for literally 8 months now, getting billed during the corona shutdown.. I have to watch their auto charges every month to make sure it's correct.. it's obnoxious

Source: Google

★ 1

Love this gym-clean, great classes. However, I cancelled my membership in April. It’s now Sept. and I’m still getting billed! Turning over to state consumer protection next week.

Source: Google

★ 4

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★ 4

Great concept but should have a partner when working out.

Source: Google

★ 1

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★ 2

I really like this gym. It’s clean, it’s always quiet and the machines are brand new. However, I have been trying to cancel my membership with this place for almost THREE MONTHS NOW. My schedule does not allow me to go into the location so I have called and left countless messages. No one responds or returns my calls, my card continues to get charged.

Source: Google

★ 5

Excellent place to workout. Great equipment, 24 hour a day access.

Source: Google

★ 5

Absolutely LOVE this gym, would recommend this gym to anybody! They help you so much with learning workouts and routines. And the staff is AMAZING cannot say enough good things about them 💪🏼😀

Source: Google

★ 3

New equipment, nice environment to work out in, and a great spin class with Emily. Only problem was the overly aggressive rude and belligerent club manager. She appears likable and professional; however should you ever disagree with her ( in my case the recent class promotion and pricing) and compare them to what their competitors in the area might be offering, you will be in for a rude awakening. You will quickly realize how unprofessional, and disingenuous she is . She persisted in calling over and over even after I had adamantly explained to her that I was not interested (particularly given the exorbitant pricing) . She then resulted to talking over me in an aggressive and combative manner. she even went in as far as to attempt to chastise and scold me for openly suggesting that I had done my research and concluded that her pricing was not comparable . Once she realized I would not succumb to her aggressive and rude tactics she immediately decided to terminate my contract. The excuse and reasoning she gave was that the gym was going in a different direction and therefore the relationship was no longer compatible. She clearly has mastered the gas lighting technique. After speaking to me rudely and in an effort to cover for her appalling, disrespectful and unprofessional behavior, she left me a scripted message (since I would no longer answer her calls) pretemding that her intial call was to check on my progess with the trial clases. It was obviously clear her agenda was to berate and figure out a way fo get rid of me under the guise that the gym was going in a different direction. I was not the only member that spoke up about the pricing; however I somehow became her target and scapegoat. Several other members had objected to the class changes and pricing and began their own class without a trainer. Prior to this I had no problems or issues with this gym or the manager. This was clearly personal for her and she was going to see to it that my contract was terminated. The Anytime Fitness Corporate office advised that they have no say in these matters. Inauspicious and poor business tactics.

Source: Google

★ 5

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★ 4

Clean and well kept. Equipment is well maintained. Offers personal training, group classes, and video classes. Open 24 hours and plenty of parking.

Source: Google

★ 5

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★ 5

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★ 5

Love the staff

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★ 5

Absolutely love this gym! The staff and members are super friendly, the classes are challenging and rewarding. Can't say enough about this place, I feel so lucky to be a member, even if it's just for the summer. If you're looking for a welcoming, clean, and hard-working environment - this is the gym for you.

Source: Google

★ 5

Staff/trainers are great here

Source: Google