★ 5

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★ 5

I love this gym! There is so much space and great turf for sled push/pulls, stretching or rolling out, personal training, and group classes. Tons of equipment, including space to deadlift, squat and bench. The managers and trainers are friendly and competent. Loved the fact that it wasn’t too busy at 5 pm on a Wednesday and I didn’t have to wait to use the equipment or weights!

Source: Google

★ 5

Love the facility!

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★ 5

I’ve worked with Marilyn for the last 5 months, she’s amazing! She’s encouraged and challenged me while helping me reshape my mindset as well as my body. She keeps me laughing even through the tough workouts!

Source: Google

★ 5

I joined AF less than 10 months ago. In that time Marilyn has been my coach. I wanted a coach who really understood the human body to help personalize a program to my specific needs and for my individual age, health, past injuries with resulting limitations. Marilyn is that coach! She has undergraduate and masters education in this field, and is an eager lifelong learner. I’m a physical therapist who stays current and I enjoyed my chats with Marilyn about what we know and continue to learn. She is very knowledgeable and tailors my program appropriately. Since starting my training with Marilyn my progress has surprised me. My strength and flexibility have vastly improved. Prior knee issues have all but disappeared. The flexibility in my back and core strength are much improved. She is a keen observer to details that promote progress and avoid injury. Although I know how I should make these gains on my own Marilyn fine tunes what I work on. People remark on how good I look- what makes me most proud is that my workouts are paying off in terms of balance, strength etc. Marilyn discusses diet, sleep, stress, hydration in addition to fitness. She has an inspired me to work harder, to continue on my fitness journey. Marilyn is a lovely and encouraging woman. I’m happy to give her five stars- too bad there isn’t a higher number that she is so deserving of! I’d be remiss if I didn’t give a shout out for Andrew and Liam whose build and burn classes I also enjoy. Dylan in the office is a pleasure to work with, as well

Source: Google

★ 5

Joining the Ageless Fitness program with coach Kyle has brought me back to the gym after a long lapse. He pays attention to each member’s fitness situation in our small group , challenges us and keeps us laughing!

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★ 5

When I started with my coach, Marilyn Vazquez, my main goal was to increase my strength, endurance, and muscle mass. She completed a thorough assessment and developed a personalized strength training program that was safe, effective, and perfectly suited for my age and fitness level. Marilyn’s workouts are challenging and progressive. She also provides good guidance on nutrition and how that impacts the development of muscle mass. I have noticed a substantial increase in my muscle strength, and my balance and stability have improved as well.

Source: Google

★ 5

Working with Marilyn keeps me motivated and challenged. She’s the best!

Source: Google

★ 5

I joined the Ageless program in July after taking 2 years to settle on a gym to join. I love my small group work out and the camradarie with Coach Kyle and the other ladies in our group. Everyone is encouraging and supportive. Most of all it is fun and I enjoy working out with others who are like minded and want to get fit and stay healthy.

Source: Google

★ 5

Best gym in WeHa! I’ve been working with Liam for a few months now and enjoying the new and challenging workouts he throws my way.

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★ 5

Didn’t realize how weak I was until I joined Anytime. Marilyn my trainer helped me get my strength and balance back. I have a long way to go. But I’ve made progress thanks to Marilyn.

Source: Google

★ 5

I'm so happy I joined AF and challenged myself to workout weekly. My goals have been to tone up, increase my strength, and eat healthier. I was very lucky to get Marilyn as my coach. Her expert training and compassionate guidance pushing me to complete my tasks have really paid off.
At 70 yrs old I look and feel great.

Source: Google

★ 5

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★ 5

Liam, Lia, Todd, Marilyn, Andrew! You name em, they got you. Best in class coaches!!

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★ 5

I've been to this location a few times to visit. One of those times included going to a class facilitated by Coach Marilyn, and she's the best coach I've ever seen. She really knows how to extract the best out of the people she works with and push them to become better clients, but even more importantly, better people. The impact she has is noticeable and a blessing!

Source: Google

★ 5

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★ 5

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★ 5

Marylin pushes me to do my best for myself. She's knowledgeable and aware of ways to work with physical limitations.
She helps me think positive, that I can do it when I think I can't
She's the 2nd best trainer since I joined AF.

Source: Google

★ 5

AF offers a truly standout fitness experience—combining expert coaching, top-tier facilities, and a supportive, high-energy community.

As my personal coach, Andrew consistently delivers tailored sessions that strike the perfect balance between challenge and personal growth. His attention to detail and commitment to individual progress make every workout both purposeful and rewarding.

Marilyn’s classes are an absolute highlight—energizing, uplifting, and thoughtfully structured. She takes the time to know each participant, ensuring that every session is motivating and appropriately challenging, no matter your fitness level.

Whether you're just starting your fitness journey or looking to push past a plateau, AF is a place where you’ll feel supported, inspired, and empowered.

Source: Google

★ 5

Great gym! The trainer, Liam, is fantastic. He’s helping me pass my military practice tests and should enable me to make the top of my class due to his training program.

Source: Google

★ 5

Joined a little under a year ago. Very pleased my personal results. The location is very convenient. The condition of the facility is great. Really enjoy working with my trainer, Liam.

Source: Google

★ 5

West Hartford Anytime Fitness - 5 stars for trainer Marilyn Vazquez. She has great educational credentials! She's genuinely committed to motivating and helping her clients. I appreciate Marilyn for encouraging me in pursuit of my goals and for her sense of humor.

Source: Google

★ 5

I have been working out with Liam for a few years and I still believe he is the best gift this Ol’ Lady ever gave herself. I was trying to maintain a certain level of fitness and I am surprised and delighted by the actual improvements I’ve seen. In addition Liam is an extraordinary young man and the AF community is unfailingly supportive of everyone.

Source: Google

★ 5

Coach Liam is the best 👌.

Source: Google

★ 5

I can’t say enough good things about Liam at Anytime Fitness in West Hartford! He is an incredible trainer—knowledgeable, motivating, and always positive. He really takes the time to understand your goals and designs workouts that push you without being overwhelming. Every session feels challenging but achievable, and I leave stronger and more confident each time.
I highly recommend Liam!

Source: Google

★ 5

I joined Anytime Fitness in May and I’ve loved the experience. I’ve been working with Marilyn and her expertise and push are exactly what I needed to see success. I highly recommend their training program.

Source: Google

★ 5

Very good especially Liam Marilyn and Andrew

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★ 5

Great coaching staff, very friendly and accommodating.

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★ 5

Entire staff here is great. I highly recommend Coach Marilyn if you have specific fitness goals. Coach Marilyn created a personalized training plan which is helping me reach my muscle and weight loss goals. The App is great, too. Marilyn uploads my workouts, and I've used the community feature for additional info. Solid value for the equipment and space after the renovation.

Source: Google

★ 5

I’ve had the pleasure of working with Marilyn Vazquez my personal coach at Anytime Fitness for almost a year now! She is very motivating and assures you are doing exercises correctly, also her music choices keep me energized! Marilyn is organized in choosing your personal workout program and adjusts the program accordingly to assure you will meet your goals! She’s a sweetheart and genuinely cares about the people she’s working with. I have seen changes in my own self and have received many positive comments from friends and family on how more stronger and fit I look!! I’m in my 60’s and keeping strong muscles and staying healthy is a must! Thanks Marilyn!!:)

Source: Google

★ 5

Marilyn is an outstanding coach! I have had 4-5 others over the past 11 years, and she is, by far, the most thorough, knowledgeable, and encouraging coach I’ve had. She is a great diagnostician and works very hard to ensure that the workouts I am doing focus on any particular needs I have, and motivate me to keep working hard, especially when my monthly scans show that the work is paying off! She ups the ante appropriately to keep me moving toward my goals and beyond. She also understands nutrition and provides direction in that area, as well. I am truly grateful to have Marilyn as my super coach!

Source: Google

★ 5

I can't recommend Marylin enough as a fitness trainer! From the moment I started working with her, I felt supported and motivated. Her knowledge about fitness and nutrition is impressive, and she tailors each workout to fit my specific goals and abilities.

Marylin's energy is contagious—she creates a positive atmosphere that makes each session enjoyable. She pushes me to challenge myself while ensuring I maintain proper form and technique, which has led to amazing progress.

Whether you're a beginner or looking to take your fitness to the next level, Marylin is the trainer you want by your side. Thanks to her guidance, I've not only improved my strength and endurance but also gained a deeper understanding of my body and health.

If you're considering a trainer, look no further than Marylin!

Source: Google

★ 5

Big fan of all the coaches. Since Liam started working there it has motivated me to workout there more and more. I heard he can pistol squat with coach kyle on his shoulders! What an inspiration

Source: Google

★ 5

Coach Marilyn Vasquez is excellent! With her background she is able to challenges you and creates programs geared to reaching your goals. She is always enthusiastic and willing to make changes to assist you. She has assisted me losing weight and with strength training.

The gym was recently renovated. The bathrooms/showers are kept clean. The members are friendly and welcoming.

Source: Google

★ 5

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★ 5

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★ 5

I love working out here! Coach Liam and Marilyn have been so helpful!

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★ 5

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★ 5

Shout out to Liam my personal trainer er; he trains me to be the strongest I can be by challenging my body so I can progress and improve. My goal is to lose weight and become stronger and from start since Feb 2025 I have lost 20 lbs with strength training and eating healthier. I am more happier with how it’s going and Liam is an excellent trainer and highly recommend . He is professional and courteous.

Source: Google

★ 5

Source: Google

★ 5

I have had a very positive experience since joining Anytime Fitness. I like the way they address my goals and help me work towards them. I have a fantastic personal trainer (Marilyn) who is the absolute best. She has developed a program that helps with my core strength and my balance, which is soooo important at my age. I feel stronger

Source: Google

★ 5

I wasn’t sure what to expect when I joined Anytime Fitness I had enough of staying on the sidelines and watching my health decline and my body weight increase here. I am three months later I couldn’t be happier with my choice. Liam is an amazing coach and he pushes me which is exactly what I need. I’m so grateful that I have the opportunity to come to Anytime Fitness and I’m extremely grateful and satisfied that Liam is helping me. I’m on my journey. Thanks so much, Liam. We have a lot more work to do !

Source: Google

★ 5

I have been a member Of Anytime Fitness for 15 years in West Hartford All the staff has been great.The best trainer I’ve had is Liam Cunningham he doesn’t let give up even if I want to.I want to be there and look forward to going to the gym.

Source: Google

★ 5

Coach Kyle and Liam are fantastic! They to all you questions, and in-tuned to all your needs and give a great workout.

Source: Google

★ 5

I love the gym and the coaches Tod Liam, Marilyn Andrew

Source: Google

★ 5

Anytime Fitness is a great gym. And my coach -- Marilyn -- is the best I have ever had. She is especially good at being tough in the best possible way. She is so smart and knowledgeable that I am confident about everything she has me doing. And she is great at making accomodations -- which I am old enough to need.

Source: Google

★ 5

I've probably been going to West Hartford Anytime for 10 years except for a year during covid. I have used their training program the entire time. Of the four trainers I've had Marilyn has helped me the most. With age my fitness goals have changed from endurance sports to senior fitness and heart health. Marilyn has explained fitness/health concepts to me that have my core strength and flexibility to levels I never expected. She really emphasizes form and technique and points out your issues. Greatly appreciate that.

Source: Google

★ 5

I usually dread working out but I know that doing so is good for my overall physical health and mental wellbeing. However, I love working out at Anytime Fitness in West Hartford! Besides the cleanliness and array of equipment at the facility, the main reason is that my coach, Marilyn, has made the experience (dare I say) actually enjoyable! The routines that she prepares for me challenge me but are not overwhelming. Her classes are small enough so that she is able to devote appropriate time to each attendee so I never feel like I’m being ignored. I have worked with Marilyn for almost a year and have definitely seen improvement in my strength and stamina. If you are looking for a place work out, I highly recommend Anytime Fitness in West Hartford, and especially Coach Marilyn!

Source: Google

★ 4

Been going to this gym for almost a year now and I love it, not too crowded like the other gyms and it’s very welcoming. I train with marilyn and she’s wonderful very professional and motivating, she makes me want to keep coming back and that’s what you need in a trainer.

Source: Google

★ 5

Anytime Fitness West Hartford rocks! They have the best coaches, equipment and music.

Source: Google

★ 5

Liam , as patient and considerate a coach as you could ask for.
Combination of encouragement and good coaching. He’s a real asset for Anytime fitness and I highly recommend him.

Source: Google

★ 1

brought concerns to a staff member about the cleanliness of the gyms (specifically the matt’s). This was before I used the matt after wiping it down twice, and I’m just appalled. Staff member told me to bring my own matt and that it’s not their problem. Hello! I don’t pay for a gym membership to bring my own equipment that’s what a gym membership is for.

There is guaranteed sweat, ringworm, fecal matter, etc etc embedded into this matt that has obviously never been deep cleaned.

I wonder what else isn’t gone through for even a monthly cleaning here?

Source: Google

★ 5

Coach Marilyn and Lia are awesome. Their coaching techniques has made me look forward to coming to Anytime Fitness. Both Marilyn and Lia are gems.

Source: Google

★ 5

Signing up with Coach Marilyn was the best thing I could've done when joining Anytime Fitness. I have a long history of signing up for a gym membership only to avoid going. This time I signed up for a coach and now I am consistently hitting the gym 4 times a week. Marilyn is encouraging but holds me accountable, which is exactly what I needed if I wanted to make positive changes in my life. It's been a great experience thus far and I intend to keep going. Thank you Marilyn!

Source: Google

★ 5

Liam is an excellent coach. I’ve been training for years but started my sessions with Liam in July and have already noticed improvement.

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★ 5

I always enjoy the fitness classes, especially with Coach Marilyn! She does a great job demonstrating regressions and progressions to match your level.

Source: Google

★ 5

Just began my gym journey. Liam has been a great trainer and I have felt at home since the start!

Source: Google

★ 5

Source: Google

★ 5

Coach Liam is awesome! He’s helpful, knowledgeable and easy to work with . The facility is clean, well organized and well maintained

Source: Google

★ 5

We have been members for almost a year working one on one with a trainer. The facility is clean and has all the equipment we could need. The entire staff is friendly and helpful. We have been working with Liam who is very attentive and focused on our needs. He continues to modify the workouts to keep challenging us. Liam loads the workouts on the app, so that we can workout on our own. I definitely recommend Anytime Fitness West Hartford and Coach Liam!!

Source: Google

★ 5

Love all the coaches!

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★ 5

Clean and friendly atmosphere. I have been training with Liam for 2 years and he is by far the best!!!

Source: Google

★ 5

Great gym with lots of space and equipment and is kept clean. Recently signed up for group training with Liam, and I think him and the rest of the staff are very professional, friendly and knowledgeable

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★ 5

Liam is a great coach! It’s a pleasure to work with him, especially as someone who is new to the gym

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★ 5

Andrew, Liam, Marilyn, Lia, and Todd are the best trainers I've worked out with… ever!

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★ 5

The gym is great but the coaches are better. I work with Liam Cunningham and he is brutal, but in a good way.

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★ 5

Super fun and welcoming atmosphere! Coach Liam was amazing!

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★ 5

the coaches and staff make everyone feel like they belong and are ready to work with them on their goals! big shout out to marilyn, lia, liam, tod, and andrew for their amazing work and dedication to keeping weha happy, safe and healthy :)

Source: Google

★ 5

Liam is an incredible trainer who puts his clients through their paces. As much as his workouts kill me, I look forward to them each week because I only have to look in the mirror to realize how effective they are!

Source: Google

★ 5

I joined for the 6 week challenge and have been very impressed with the facilities and staff! Classes are challenging but fun and you get to meet other people at the gym too. Coach Liam knows when to increase your exercise weight to push you to be your best and he makes the worst jokes. I always leave drenched in sweat and with a smile on my face.

Source: Google

★ 5

I would recommend this location to anyone looking to put a fitness plan into their busy schedule.The staff here is very knowledgeable, especially Liam Cunningham, who has been assisting me to get healthy and back in shape, after having been away from the gym for the past 7 years. The staff here understands how to work with people from all different backgrounds and stages of life.

Source: Google

★ 5

I love this Gym, everyone here knows what they're doing. I highly recommend Liam; he's really pushing me to reach my goal.

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★ 5

Great gym and Liam is the best if you’re looking for a personal trainer!

Source: Google

★ 5

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★ 5

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★ 1

As of 12/21/2023, the new manager at the AF West Hartford location, Dan O’Shea, has been a serious downgrade. He comes across as completely unapproachable, lacks basic people skills, and shows zero empathy when interacting with members. It’s honestly disappointing.

Previous managers at this location genuinely cared about the members and took pride in welcoming new customers. Dan O’Shea, on the other hand, does the exact opposite. Since he took over, the atmosphere has noticeably shifted—it feels tense, cold, and unwelcoming.

If this is the new direction for management, it’s a huge step backward.

Source: Google

★ 5

This gym is great! Surprisingly spacious and the new remodel looks fantastic. Really nice customers and staff. Liam provide provides A+ service!

Source: Google

★ 5

North Main WH- I love coming here and so does everybody else because it’s always somewhat full. There’s multiple areas to use free weights so I wouldn’t say it’s too busy that there’s a waiting queue. I’ve been enjoying the semi private personal training and have learned a lot about effective/safe weightlifting. This location stays pretty clean and I see the effort from staff and the members.

Source: Google

★ 5

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★ 5

Kyle is an experienced and caring trainer. I am getting exercises tailored to my needs in his Ageless Fitness program.

Source: Google

★ 5

Newly renovated with better equipment. Convenient and much improved.

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★ 1

If I could give a zero to this establishment I would, changed my phone number and had to change my number to regain access to my anytime account.. literally called everyday, even during the weekend. NOT ONE pick up, even left voicemails. This place has no accountability, literally to just change a phone number. Havent been able to go to the gym for almost a week now. RIDICULOUS. Their customer solutions wouldnt even be able to do ANYTHING. HOW ARE THEY SOLUTIONS? I cant even change my OWN number?

Source: Google

★ 2

Update: a gym "remodel" is finally happening; but, they are trying to cut corners and save a buck however they can. The purple turf in the room where all their classes take place is not being replaced. That's the purple turf you see in the pictures below that has been repeatedly leaked on (not to mention sweat on!!!) over the past 4 years!!! I hate to think of what's growing under there.

Anytime Fitness West Hartford could be a nice gym, but it's been neglected for a long time. This place hasn't been updated in over 10 years, and it shows (see pictures). If you're looking for a clean, modern place to work out, this isn't it. It's old, dirty and stinky (especially in the summer). You'll find stained carpets, ancient equipment, and leaks everywhere! If you happen to bring a complaint to one of a handful of "managers", they get defensive and rude. They might try to put a band-aid over the issue but never truly solve anything.

The only good thing about this gym are the trainers. We've been told for over a year now that "a refresh is coming." Yea, right. I'm tired of walking in to yet another leak, deflated medicine ball, broken machine or bad smell.

Don't waste your money here. It's a mess.

Source: Google

★ 5

I’ve been going to this gym for 4 or 5 years now. It’s got everything you need to get in shape. The gym is also larger than most anytime fitness gyms but smaller than edge or planet fitness.

The crowd is mainly Middle Aged men and women who go in like clockwork. If you need to get on a routine or need to stay committed, this is the best gym for those purposes.

I saw a review saying that the gym hasn’t been updated in years but in the time I’ve been here, there was one large renovation and many machine or equipment replacements. It’s a good gym

Source: Google

★ 1

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★ 1

Staff is incredibly rude, management is a joke. The only 2 flexes about this place is that it's a 24 / 7 facility and the fact that this place is always empty due to the high prices. It's also damn near impossible to cancel your membership. Avoid at all costs, there are better gyms in the area.

Source: Google

★ 5

Dan was so welcoming and kind as soon as I walked in the door. There’s a ton of space and equipment for every kind of training you’re looking to do! Check them out!

Source: Google

★ 4

Source: Google

★ 1

Management is HORRENDOUS. My husband and I used to love this gym pre-covid. Participated in tons of the classes and did the PT over 3-4 years. Beginning with Covid, they let go of staff, shifted management, and everything went to hell. management became horrible. Seemed like they were doing whatever to survive and stopped being about the members to put it lightly. Ended my membership ~2020 and then tried to give them another chance a couple years later and again the management proved to be a nightmare. The manager (who I now see is rightfully named in all of the negative reviews below) was completely rude and combative when I needed to pause for very sensitive health reasons (challenging my doctors wishes as if he were more qualified on the topic of my health situation), and then 2-3 months later when we moved out of state, I was required to provide proof of our move (I did so), he said he cancelled my membership but I continued to be charged over multiple months. The second time I reached out to have this corrected, he refused to return phone calls or emails. I had to issue a non-payment for any charges from the vendor through my CC company but then ATF’s accounting vendor kept harassing me (saying I still had an active membership). Ended up having to contact their sister gym before he would cancel my membership. I would not recommend committing your money to this gym. They caused me so much undue stress and anxiety that I may never commit to a gym membership again- and DEFINITELY not an ATF.

Source: Google

★ 5

this is awesome that I can to go to this gym anytime!! 💪😊😎👍👍

Source: Google

★ 1

Absolute nightmare to cancel your membership! I’ve walked into the location to request a cancellation and after being told I needed to send an email I did so. I have sent multiple emails, all being ignored. I wake up today to see I’ve been billed yet again. They have no main company number to contact and each establishment is responsible for the cancellation's at their own location.
If you join just know if you ever need to cancel getting it done may become a headache.

Source: Google

★ 5

Great price for a gym open 24/7. Clean and quiet place to workout. Attracts nice reapectful gym goers. Staff is also nice.

Source: Google

★ 5

I was in town for an extended stay and wanted to keep my fitness on track. I popped into Anytime and had a chance to chat with Dan about membership options. He was so kind and welcoming! I had no issues getting my workouts done -- they had all the equipment I needed and plenty of space. The gym is clean, members are respectful, and the staff is helpful. I recommend this location and will definitely be dropping in again next time I'm in West Hartford.

Source: Google

★ 1

Will never go to the Anytime Fitness again, and especially at West Hartford location.
While staff was friendly while I was there, canceling membership is a nightmare!
I had to relocate with my work to another State. After my last workout at West Hartford Anytime I stopped by the front desk and after short conversation was reassured by the staff member that my membership is cancelled.
To my surprise the next month my bank account was charged for another month of membership. I called West Hartford Anytime fitness numerous times and no ever answer my calls and I never got phone back to all the voicemails I left. I wrote few emails, left messages on their Facebook page and post that they removed.
I contacted my bank and filed a claim.
Well, three months later I received email that Anytime Fitness is giving me last notice before taking my case to collectors!
I’m ~1000 miles away from the West Hartford Anytime Fitness and just can’t show up in person.
This place management are terrible! Worst experience I’ve ever had.

Source: Google

★ 5

Source: Google

★ 5

Positive atmosphere and wonderful staff. The people are always friendly and follow proper gym etiquette. The members are serious about their goals. This in turn creates an environment that inspires and motivates one to push hard and do better. Their trainers always have great credentials and qualifications.

Source: Google

★ 5

I have been an active member of AF since April of 2022. I have had several personal trainers since my membership began, have participated in group training events, and have used AF locations in other states, such as MA, IL, CA, & FL. My experience overall has been excellent.

I started with a traditional gym membership and 3-day a week personal trainer. I didn’t know what to expect.

After ~30 weeks, I lost 30 lbs, and was in the best physical shape of my life. I have run several Spartan and Rugged Maniac obstacle races and felt great.

It should be noted that I had several knee injuries from skiing and I was recovering at the time I joined.

The trainers consulted others in the organization and helped to create a workout plan that would enable me to build and protect them from harm. 8 months later I was skiing with better form and free from any pain, still, to this day.

The trainers are great. Down to earth folks who have active lifestyles, training, and education, are sent for training, and are adaptable in helping you to customize a workout plan that is right for you. Lia, my trainer of over a year is fantastic!

The small group trainings are also fun, there is good camaraderie, and they are a great way to meet others.

The facility is always clean when I go.

Peak hours can be a little challenging for parking, space on the floor, or accessibility to the machines, weights, stools, and other gym components but it is usually able to be navigated.

Age ranges are fairly wide. I’d say most are 35-55, with some a little younger or older. There is a nice blend.

I have been to a number of gyms in my life and this has been the best, lasting, and most rewarding experience I could have asked for. I recommend AF to anyone, especially if you like to have options when you travel.

Source: Google

★ 5

Nice laid back kinda place- clean, spacious and all the equipment you need

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★ 5

Always clean with all equipment working!

Source: Google

★ 5

This place is awesome! The trainers are excellent! I fully recommend it!

Source: Google

★ 5

A lot of the reviews here are misleading and don’t accurately depict what Anytime Fitness has to offer. Today, I completed Anytime’s 6-week body transformation program after receiving a targeted ad on social media. I was skeptical and not sure I qualified. Full disclosure: You have to put up cash for skin in the game/accountability to follow the program. But, the amount is much, much less than the value you receive over the 6 weeks. If you follow the program and achieve the results, you have the option to your money back or roll into a membership/training sessions.

My results: I lost over 12 pounds, 3.6% body fat, and over 2 inches on my waist (pants that I wore 5 years ago are now too big). My goals were 10 pounds and 3%. I’m stronger, more focused at work, happier, confident, and all at my lowest weight in over 10 years.

I did everything required of the program which is laid out in full transparency at the beginning - working out 3 days a week, following the strict, limited diet (which is critical) - and here’s the thing, it was hard and I wanted to quit, but I trusted the process and the results speak for themselves. Not to mention, the new habits formed due to this program - regular workouts and a more thoughtful diet - are invaluable. The workouts are hard, and it takes a while to see progress, but the support from the trainers is what makes this program different in the best possible way.

Eric, who was my guide throughout the program, would check in on me often via text and even put together a hotel workout for when I was away on work travel.

Lia, who I had for most of the team training sessions showed absolutely no mercy and pushed me to my limit every single class.

Tod, who was my personal trainer bright and early each week, helped ensure proper lifting form and always checked in to see how my fitness was translating to the tennis court and golf course.

And Marilyn, who’s a new trainer but a true firecracker who also helped push me to be the best I can be.

Thank you to the AF West Hartford team, I can legitimately say this program changed my life!

Source: Google

★ 5

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★ 4

I really enjoy going to Anytime Fitness. I utilize the personal training services and exercise classes. They are open 24 hours daily and are located across the US.

Source: Google

★ 1

stopped in today and walked right back out

Edit: My name isn't in this system because I didn't sign up. I felt harassed by the staff in the office and saw how dark and dingy it was and decided not to.

Source: Google

★ 5

Great experience with Anytime. What I like about AF is access to gyms in the area or when traveling, friendly staff, and I get access to the equipment I want when I need it.
I also like that it is not as crowded as other gyms, giving it more of a community feel. I've got back into shape since going to AF and it keeps me motivated and looking forward to my workouts.

Source: Google

★ 5

Source: Google

★ 5

Anytime Fitness is a fantastic gym, and much of that is thanks to its incredible staff! From the moment you walk in, you’re greeted with warm smiles and friendly faces. A special shoutout to manager Eric Disko, who has been instrumental in helping me get my fitness and health on track. His personalized guidance and unwavering support truly make a difference. The trainers are also knowledgeable and genuinely invested in helping members achieve their fitness goals. Whether you’re a beginner or a seasoned athlete, the staff makes you feel right at home. Highly recommended for anyone looking to get fit in a supportive environment!

Source: Google

★ 4

It is very clean and has a lot of offerings, but there is a group of people who are really loud at night for some reason....Like yelling n stuff.

Source: Google

★ 5

Source: Google

★ 2

This gym is barebones adequate given the $79.95 monthly charge. The equipment is aged but functional. The lighting and atmosphere is dated and worn - but I’m told by their management a cosmetic makeover is coming soon (but no changes to exercise equipment). The managers made a clerical error and I was charged incorrectly on my credit card. It has taken weeks, several phone calls and in person visits to try and sort out what should be a simple refund that they acknowledged as their error. I had to instead go to my bank and dispute the charges. They are conveniently located for me, but really, they need to up their game to compete with the many other choices of gyms in the area if they want to keep growing as a business. I will look elsewhere for alternatives and would use them as a back up choice.

Source: Google

★ 1

Avoided warnings of long term contracts, but signed on for personal training packages anyway. The trainer knew her stuff, but I did start to question if what I was paying - was worth what I was getting. When I signed on for small group training I thought we'd all be doing the same workout, but instead it turned out to be a once a month print out with weekly sessions where the trainer has multiple clients all doing different workouts. Each session probably gave me 10 minutes tops with a trainer.
The initial package I had was for a 6 month training contract - eventually I signed a 2nd contract for the "Black Friday Deal" which was supposed to give me 10 free sessions for myself ...billing wasn't supposed to start until March 2024 (strange it started immediately in November while I was already paying for the first package - paying two packages for the value of one session a week).
Well when I started to question the manager Dan in hopes of ending my contract early/confused about multiple charges (silly me I thought there would be an early cancellation fee, but not strict stipulations about moving/medical) - he A - mansplained contracts to me - told me I was locked in until March 2025 and that I had already received $700 of free training sessions (more alarm bells as I had been paying for a this new year long contract on the 15th of every month since November 2023 - two of those months I was also paying for the first contract). B - He only returned my emails and phone calls when I finally got so iced about being ignored that the message I left was about cancelling my training package and gym membership all together. C - he would not direct me to the actual contract that I signed (this was not available to me in the app with the general membership contract and he avoided sending me the contract even though I asked multiple times - eventually he directed me to the date of the signing).
He then passed me off to another manager who was much easier/informative to deal with - he sent along a contract and did admit they had made a billing error.
I asked since they had already breached the contract by charging me starting in November and not March - and that since I've paid consistently all along with no free sessions given that we just part ways early. Still crickets.
What also was shady... the contract I found when I was told the date it was initially sent stated at the bottom that should I be charged more than 15 days before or after the outlined dates in the contract (the first billing date in the contract was noted as March 2024) that I'm to be contacted. The contract they eventually emailed me back was missing that particular stipulation. And I was never contacted when I was billed four months earlier than I should have been.

Source: Google

★ 3

This is a spacious gym, so they can offer classes to the elderly and do PT and other things. The gym has adequate weight plates but could really benefit from better and more plentiful machine equipment. There is no Wifi password posted even though they post pieces of paper everywhere. Don’t worry, I got the WiFi now. Just find it odd.

The more you come here, the more you like it so I may change my review in the future.

Source: Google

★ 2

I love AnyTime fitness in another location. However, I can’t commit to the drive everyday. This location is just 7 minutes from my home. Today, I happened to set up all my workout equipment in an open area. A class then arrived in that open area. I was with my friend who ended up leaving because she was so uncomfortable with the instructor of that class who kept staring at us, giving us dirty looks. However, I was committed. While working out; he grabs a mat I had brought over to use as a table! It’s a workout mat but apparently having a place to put his things other than the floor like the rest of us is priority. So I go and grab a different mat. Again, while working out a different instructor came and grabbed the other mat I had for my sets of workouts to use as a table. I go and grab that one back because at this point I’m fed up. I hurry to use the bigger mat and I’m happy I did because she walked over to grab the mat the other instructor was using. THESE ARE NOT TABLES! Then, someone walks over and takes one of the balls I had walked to, grabbed and cleaned to use and the instructor let her. You can see I set up all my equipment in that area but he did not care. I did not feel welcome by the instructor and there was no respect for someone that’s smart enough to grab all his equipment which is harder then it should be when the staff is using said equipment to place their belongings. Hopefully Newington has a better culture then here. And to that instructor, many of us are insecure. Dirty glares and negative energy can result in people quitting trying to better themselves. If you wanted us to move, you could have found another location and helped us move there if we were such an inconvenience. Do better please.

If anyone is considering trying this gym, it is great for flexible schedules and has outstanding instructors. This location may not be fit for everyone but the gym itself is a great one.

Source: Google

★ 5

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★ 5

Source: Google

★ 5

Met with Eric yesterday and was really encouraged how they are going to work with me and my PT. Though this is going to be tough for me financially I know this will help me out physically and continue my healing from surgery. I have my first visit with my coach Friday and meeting with Dietitian on Wednesday

Source: Google

★ 1

For anyone looking to join this gym, beware of the management. The trainers are great but the management is horrible! I had been a member at the Bishops Corner AF for a couple of years. I had a total hip replacement and had to take time away. I was still being billed for training. After two weeks of complaining, the finally froze my account. Now i'm in physical therapy and limited by what i can do. I decided not to renew my membership and the manager ,Dan O'Shea is billing me for training because the freeze on my old membership is over. Mind you, i cannot even get into AF now since i'm no longer a member and my fob has been deactivated as a result. He is totally unfit to manage anything, he talks over you, doesn't listen to common sense reasoning and doesn't give a rats a** about any client of Anytime Fitness.

Source: Google

★ 5

On my first day training my trainer was right on time and very friendly! I felt very comfortable with the program we did together and she encouraged me all the way through:)

Source: Google

★ 5

Excellent facilities equipment is being updated to meet needs.

Source: Google

★ 5

Source: Google

★ 1

This is the most disrespectful place to work out in West Hartford.
Came here and was working out since about 9am, minding my own business, doing my work out. This tall, white guy and has an attitude right away, who trains and works there, decides to come and clean off the bench I am using while I was getting a sip of water after a set. So I walk over and said I have one more set, which I was about to complete, and then you can have the bench. AND IT WAS RESPECTFUL. He says Well, I can work in with you. Instead of just asking. I told him I had one more set and then I can give you the bench. My stuff is sitting right there. So he goes to tell me that you can’t hog a bench, it’s an open gym, and you can’t claim a bench. He also decided to tell me that he didn’t see my name on the bench. So we get in a heated discussion, he says that I don’t intimidate him, and this became nothing but a shouting match. So he walks in here with his entitled, privileged attitude, trying to bully and intimidate people in this gym. Call it for what it is. I go to tell, the manager, and the manager basically just tried to dumb it down as if it isn’t that serious. “Protect the employee”. I get it. Instead of him telling me to calm down and check his cameras and see that I’ve been working out here since before this guy came in here, he wants to take accountability for the employee instead of making the employee, at that moment take accountability for his actions.

So I let him know I’m gonna leave, I’m not gonna come back to this gym. I walk out and get my bag and instead of the manager going over there and pulling his employee to the side to see what’s going on and why he’s treating customers like that, he still decides to let him work out, so I left. I was told about this gym and that is a bunch of racist people who work out and are employed here, and that I shouldn’t even be coming to this gym.

Well now I see why people were saying not to come to this gym, and to go somewhere else. I knew exactly what THIS WAS living in this town. There was more respect working out in Afghanistan and Iraq! I let the manager know that I have combat PTSD and THIS IS MY WAY OF COPING—WORKING OUT! So, I am in the process of filing multiple complaints against this gym. Terminating my membership, and if that means I need to go higher than that, I will. So if you’re wanting to come to Anytime fitness, go to another one.

Response to anytime Fitness:

If someone was really handling this issue. I would have been called by now. Don’t worry about it. I want nothing to do with any of your gyms.

Source: Google

★ 5

Great gym with a variety of exercise equipment, the staff are kind and helpful the gym is kept clean and never gets overcrowded

Source: Google

★ 5

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★ 4

Interaction with AF staff and coaches has been very good.

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★ 1

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★ 1

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★ 5

Source: Google

★ 5

Nice staff!

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★ 4

I’ve been going to Anytime Fitness for a few years. The staff is great, especially Kelsey! It’s a clean and comfortable environment with plenty of room to work out most of the time. They could use some new mats and a better rack for the hand weights, but over all it’s a good spot!

Source: Google

★ 5

Source: Google

★ 5

Great staff and programs!

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★ 5

Eric, the Fitness Director, made the entire experience comfortable and unintimidating while sharing lots of information about the program and the club. I walked out feeling prepared and excited to start with my personal trainer.

Source: Google

★ 2

good gym for sure with nice staff, but definitely give u the hard sell and it’s a lil scammy. read ur contracts thoroughly

Source: Google

★ 5

I like that the gym is open for 24 hrs a day. The initial personal training session was quite informative. I've been a gym goer for many years, and it was great learning something new. The club is also clean with good equipment.

Source: Google

★ 5

Great coaches and people. App is great and east to use.

Source: Google

★ 5

Source: Google

★ 1

Garbage equipment, overpriced, sneakily locks you into a 1 year contract while telling you you're signing up for a month to month cancel anytime membership. Their 25-mile move clause is the only real way to get out of it, I wouldn't drive 1 mile to work out at this dump.

Source: Google

★ 4

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★ 5

Source: Google

★ 5

Each time I visit for a normal workout or a workout with my coach Lia I am welcomed and it is a great experience. Great equipment and great staff.

Source: Google

★ 5

Great staff.

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★ 5

Keep up the amazing work

Source: Google

★ 5

My experience so far has been great!!

Source: Google

★ 5

This place is my sanctuary I love it.

Source: Google

★ 5

Fantastic gym, great managers and trainers

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★ 4

Trainers are great - very supportive and make me want to keep coming back. Really good community. Big shout out to Kelsey, Chris and Lia.
I feel the facilities could be cleaner, especially the floors. Feels like the extra measures after COVID have fallen by the wayside.

Source: Google

★ 4

I feel the trainers and atmosphere are all adequate and their energies are a perfect fit: not too crazy cultish like some gym programs. The bathrooms definitely need some more love for the shower stalls; new shower curtains, not just a liner. Some sort of mats on the floor would be nice but not the slimy rubber mats with holes in them (anti fatigue mats) but something with more friction or grip. The stalls themselves are okay but there is a bad drain fly problem which needs to be addressed. All that being said I like their classes and all that they offer to their clients. I love my trainer Tod and the other trainers that I interact with are all professional and caring and I appreciate that.

Source: Google

★ 1

For literally YEARS now, I have been told by folks over the phone, on email, and in person at Anytime Fitness West Hartford that my membership has been cancelled. And yet, they keep charging my credit card. Now I'm in fraud negotiations with my credit card company. I'm submitting an official complaint and negative review through every avenue that I can find.

Source: Google

★ 5

The staff are professional, knowledgeable and friendly. I’m looking forward to achieving my goals.

Source: Google

★ 5

Signup was very thorough and informative. The training regimen Tod is putting me through is excellent; starting gradually with core strength, endurance and flexibility before I try to move some bigger iron. Exactly the kind of coaching I was looking for. Also, you can’t beat the hours!

Source: Google

★ 5

Source: Google

★ 5

I had such a wonderful experience signing up at the West Hartford Anytime Fitness. The staff was knowledgeable and had a great sense of humor. Looking forward to meeting my goals with the trainers and getting to know the team.

Source: Google

★ 1

Finally, this is happening again every gym. I canceled my membership on June because i moved to a different state. I asked can i have any confirmation, a staff kept insisting you were good, it's done. I kept asking multiple time to have confirmation.

My last bill should be 14 July.
My last day at gym 28 July.

Yes, i got billed
14 July
28 July
10 Aug ...
And yes, i have to drive all the way back to this location to talk to them.

Source: Google

★ 5

Great trainers, friendly community vibe, helping me to reach my goals!

Source: Google

★ 5

Source: Google

★ 5

I was very pleased with my first few visits to this gym. I found all the staff very friendly, helpful and supportive. I’m there to increase core strength and general fitness following major back surgery in January and the staff and trainers are knowledgeable about how to protect my back but increase strength where needed. I feel very confident in their abilities to help me safely reach my goals.

Source: Google

★ 2

UPDATE: July 13 ‘23, 90º degrees outside and nobody ever reached out!!! Also, when they turn the AC on the front room, they automatically turn it off on the back room and vice versa. I’m dripping sweat at the front room because they’ve turned the AC on at the back room where they’re having classes. Outdated and not enough equipment. What bothers me the most is the fact that AC is always off at the Cardio area. It’s 79 degrees today!!! Seriously thinking about switching to a different gym. The only reason I still come here is because of the location, nothing else tbh.

Source: Google

★ 5

Great facilities and the staff is very friendly, helpful and attentive to any concerns that arise. Highly recommend!

Source: Google

★ 5

Excellent, friendly and helpful staff. My trainer Tod is excellent and will assist me in whatever I need!

Source: Google

★ 5

The facility is very well equipped. The gym is always clean and open. I have used 4 different Anytime locations with a good experience in all of them. I have had good trainors in other locations, but I have a GREAT trainor there in West Harford. The staff there is very friendly and helpful. Best gym around!!

Source: Google

★ 5

I have been a member since inception. I belonged to a gym for years which has a pool, steamrooms, saunas, free towels and laundry service. It was great but way more expensive than ATF. ATF is a great value - excellent trainers, positive atmosphere, a clean facility, and staff always willing to help. The place has a great vibe. You can feel it when you first walk in the door. Members are seriously interested in good health and physical well-being. I always leave with a smile on my face.

Source: Google

★ 5

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★ 5

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★ 1

If I could give zero stars to this place I would. Nobody picks up the phone when you call. I cancelled my membership but got charged 75$ randomly 4 months later. I was told I would be refunded within 10 days and then two weeks later I’m getting charged again. Outdated equipment and interior, unprofessional organization, it’s a scam.

Source: Google

★ 5

Source: Google

★ 4

Great gym with all the equipment you need. I have a personal trainer, and he is fantastic. So far, I am enjoying the locations and flexibility.

Source: Google

★ 5

Source: Google

★ 5

Not just a gym a healthy community

Source: Google

★ 5

I have been very pleased with Anytime Fitness, the staff in general and my small group trainer in particular. I have seen significant improvement in my fitness and actually enjoy my workouts. I am very comfortable at the gym and feel the staff is there to enable you to succeed at your own pace through a combination of machines, weights and resistance training. It is a truly welcoming and friendly atmosphere.

Source: Google

★ 4

Source: Google

★ 5

Just what I was looking for. Staff are well respectful & are well coached. Clean, well spaced, and most of all their main concern is all about you & your growth in health/ what ever your goal you set for yourself you will meet them with your efforts comment!

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 1

No one at the front door during staff hours. How am I suppose to sign up if there’s no one there to open the door? Wasted my time driving over just to be stranded at the front door. I get it’s a 24/7 self service gym, but come’on…

Source: Google

★ 2

UPDATE: Still haven’t heard from staff or owner and equipment continues to fall apart. There are loose bolts on the leg press, more than half the benches, both squat racks, and countless other machines. Seems like they’re waiting for an injury before they decide to fix anything. Down to two stars till they fix literally anything.

Staff is nice, but the gym is in constant disrepair and weights are never in the right spot..unless you put them there yourself. I wonder where the facility fees that members pay go because it clearly doesn’t go to maintaining equipment or adding basics like an extra mirror in the back room where there is a large underutilized rack of dumbbells (see pic). Myself and others are constantly having to hand tighten screws on bench’s and squat racks so they don’t fall apart which is a HUGE safety issue. The staff only has a handful of mismatched tools so I blame the owner/operator, not the staff. Like others have said, when the personal trainers are there, they use a huge amount of facility space and equipment. There needs to be a policy limiting the amount of personal trainers working out clients at peak times because they take over a third of the gym and block off sections with traffic cones, keeping equipment and other members from using their zones. It really wouldn’t take much to improve the gym, I hope the owner is forwarded this message and does something about it or I’ll be switching gyms when the year runs out and I’m sure others are thinking the same.

Source: Google

★ 1

Went during staff hours to visit. No one came out to help.

Source: Google

★ 5

Excellent workout facility. Pleasant and professional staff. Gym members are polite and courteous. I'm getting excellent weight training workouts using a variety of equipment and different training rooms.

Source: Google

★ 5

Terrific location, nice staff, and clean equipment! Justin was a great help when setting up my membership.

Source: Google

★ 5

I did the 6 week challenge and lost 20 pounds. My personal trainer was Sheila. She was professional and encouraging throughout the workouts. The rest of the staff there were friendly too.

Source: Google

★ 5

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★ 4

Source: Google

★ 1

I had a membership almost 10 years ago and canceled it exactly how it was explained in the fine print. Just two days ago a hit came up on my credit report concerning this same membership. Insane. I’ll will be contesting it, securing an attorney and made a report on Better Business Bureau. This is not OK. I would not recommend going to this location. I spoke to the owner back when I canceled and now this. I cannot believe it.

I was told that I would be contacted by management but I have not been contacted.

Source: Google

★ 5

Source: Google

★ 5

This is my quite time. I love Anytime 😊 I do it for me here.

Source: Google

★ 1

Pushy, texted me from TWO DIFFERENT NUMBERS WHICH I BLOCKED AND STILL EMAILED ME TODAY AND DISRUPTED MY DAY. No consideration for others' time including when you DON'T want to !@#$%^&*() join. Went thru this already with them once a couple years ago and they're pulling this !@#$%^&*() again. This is unacceptable.

Source: Google

★ 1

Source: Google

★ 4

had a bunch of amazing machines and free weights but missing a few I was looking for. still a great gym. great atmosphere

Source: Google

★ 5

Tue, March 9/21

I travel on business and make it a point to have an Anytime Fitness near by.

This weekend while working out, I was able to witness numerous personal trainers in action. As a personal trainer myself, I was so impressed with the techniques being used, the level of experience that I saw with at least 5 different trainers was mind blowing! It's rare to see this at one time and I have not witnessed it at any other A.F. locations which is why I had to leave this post. This is not to say other locations aren't doing their thing...

To find a really good personal trainer is not easy. In these dire times we all need inspiration and I assure you that this location will provide that for you!

I made sure to speak with one of the trainers named Kyle and asked him to pass this positive message to the rest of these dedicated professionals! Hats off to you guys & Girl trainers over there, keep kill'n it!!!!

Source: Google

★ 2

80% of the gym is occupied by groups of people for PT during what seems like all normal hours of the day. It’s very intrusive at times because I’m stopped 3 min into my workout and asked when I will be finished. It also seems as if the PTs only approach me (woman)- I never see them asking any men who are also occupying the racks. We’re all paying members of the gym but it doesn’t seem right that we have to give up so much of it for personal training.

Source: Google

★ 5

Source: Google

★ 5

Great place, great staff.

Source: Google

★ 1

Staff is very rude and unwelcoming to the point where I would never seek additional training from this facility. Entire staff needs to be retrained. I’ve been to multiple locations and this is by far worst!!!

Source: Google

★ 1

Know that when you want to cancel your membership, they require you to MAIL in a physical letter requesting cancelation. Making it very difficult on purpose.

Source: Google

★ 4

They are expensive for a family package.

Source: Google

★ 1

Read the reviews before you sig up. If you want to be the member for ever, you may be ok, but cancellation is a nightmare. They will not let you cancel and charge moth after month, 100 phone call, emails, face book posts, no reply, until I had to drive up there, scream at them. Avoid if you want to cancel membership ever.

Source: Google

★ 5

Coach Shawn is awesome 24hrs even on weekends

Update:I got in car accident I joined about 2 years ago so I stop going my back and foot was so much in pain I'm doing better so I'm thinking of going back when everything goes back to normal

Source: Google

★ 1

To everyone, do not join this facility. The members are rude and nosy about every other members business. Especially about personal health issues. And if you contact management or ownership they blame it on the complaining member because complaining member refuses to interact with other members. Under law any unwelcome contact is considered harassment. But management an ownership refuses to do their job to ensure a safe workout environment. People have right to workout in piece without having to interact with other members. I've come to the conclusion that I may have to sue facility and ownership for failing to ensure safe workout environment.

Source: Google

★ 2

They're after your money and not your health. Only join if you expect to consistently use it for 12 months or you're basically getting robbed

Source: Google

★ 5

Great experience overall. Very friendly staff and clean workout area. Would reccomend to anyone who has a busy schedule and needs to workout at weird times

Source: Google

★ 5

Source: Google