★ 5

Sebastian did a good explains new machines i’ve never seen before, cool experience!

Source: Google

★ 5

Took a tour here Gym equipment was all new and good quality. A good gym if you regularly work out.

Source: Google

★ 5

Really good in-depth tour, staff are all mad chill and very welcoming and explain everything super clearly

Source: Google

★ 5

Very nice gym and great customer service!

Source: Google

★ 5

Today I did my tour in Hamden and all I can say is wow!! Can’t wait to start this New journey!! New Gym alert come on down

Source: Google

★ 5

Gym was clean excellent staff ton of equipment !

Source: Google

★ 5

Niche equipment with friendly staff. Highly recommend for experienced lifters and those looking for less traffic

Source: Google

★ 5

Wonderful staff! Great equipment!

Source: Google

★ 5

Checked out the Hamden location, very spacious & nice!

Source: Google

★ 5

The tour went well at Arsens! Super informative and 1o1 to ensure comfort with all the machines and set up.

Source: Google

★ 5

Recently went on a tour with SEBASTIAN, this place practically sells itself. Super friendly and knowledgeable staff, impecably clean facilities and the most advanced equipment at the highest quality. Very impressed with the layout and the front desk assured me of the security at the location to ensure safety. The 24/7 option is fantastic, and the ability to be able to access any Arsons location is a huge plus. Don't hesitate!

Source: Google

★ 5

I was given a great thorough tour of the facility, very excited to start!

Source: Google

★ 5

Great gym very clean went on a great tour!

Source: Google

★ 5

Aresen did such a great job explaining all terms of the gym! The space looks awesome!

Source: Google

★ 5

Soo buetifull

Source: Google

★ 5

Had a great tour, had to sign up immediately

Source: Google

★ 5

Yours were great! Super clean and spacious gym!

Source: Google

★ 5

Cane to the Hamden location presale sign up met the very welcoming Mr Arsen himself thank you for your hospitality and thank you Zack for the amazing tour and patience! Can’t wait for grand opening

Source: Google

★ 5

Head an awesome time with the tour of the gym I’m digging the color scheme of the place and staff seems nice

Source: Google

★ 5

Can't wait for the gym to open!!!! So many great machines I want to use. Machines that I've never seen before and this was a wonderful birthday gift to myself!!!!!

Source: Google

★ 5

Had a great tour! Every was so friendly can’t wait for them to open!

Source: Google

★ 5

Fantastic atmosphere! Tons of sick equipment! Worth it 100 percent!

Source: Google

★ 1

Gym was great about 2 years ago. Now, it’s very much gone downhill. People don’t put their weights away, machines disappear, and things break and then don’t get fixed for months. They've recently put in more effort to maintain/ clean the space, but it wasn't before multiple members complained about the cleanliness of the facility, especially the bathrooms.

I used to show up early to hit the heavy bag, and the heavy bag mount broke, albeit when someone else was using it. When a service ticket was submitted, they decided to fix it using a nut and eye hook. This didn't work and would continuously break. After putting in a service ticket again, they ended up just removing the bag altogether, stating that they were "phasing them out of all locations," even though the Branford location has a brand new one.

Stuck in a membership here for 50 bucks a month and can’t wait until it ends. I like the War Strength machines, the gym has multiple specialty bars, and kilo plates, but that’s the only positive. Super disappointed with my time there.

Source: Google

★ 3

Only good for powerlifting. the bodybuilding equipment stinks

Source: Google

★ 5

Source: Google

★ 5

If you want a run of the mill commercial gym that'll make your life difficult and your workouts soft, go somewhere else. Arsen's is by far the best civilian gym I've been a member of, and it tops a good number of military base gyms as well. I haven't been in a few months, so I can't speak to the current state of the gym, but when I was going regularly, there was always somebody there cleaning. The machines are a bit close together, but not to the point where anything is unusable. It's a small building, they did their best to fit a wide variety of machines in as possible. It's not really a gym for people looking to get into working out, it's more designed around those who are more experienced and are more dedicated. That's exactly what I was looking for when I signed up, and it's exactly what I got. Anywhere you go you've got your bad eggs, but the vast majority of members here are at the gym to work out, not to judge others or get in the way. Most people are friendly and helpful to anybody who needs it, so even if you are just starting out, it's a good place to find like-minded people who will motivate you and help you improve, if you want that. Unfortunately, I had to end my membership at the one year mark. Having not gone for a few months due to a lack of free time, it didn't make sense to continue the membership at this time. I expected the typical difficulties ending a gym membership usually comes with...the games, the lack of response, all of it. But it was the most painless process I've ever had to deal with regarding gym memberships. I've had all sorts of problems in the past with the more commercial gyms, where it took weeks or months and countless phone calls with my bank to try and end the membership, but Arsen's kept to the contract and didn't try to do anything shady. They even went above and beyond to see what else they could do to improve the gym. Also one of the few 24/7 gyms around, a huge plus there. I'd bet that a lot of the lower reviews complaining about equipment being old or complicated or clunky are written by people who found it easier to come here and complain than try to educate themselves on how to use the equipment properly.

Source: Google

★ 5

Arsen's Gym in West Hartford is an absolute game-changer! The atmosphere is motivating, and the staff is incredibly friendly and knowledgeable. They offer a wide variety of classes that cater to all fitness levels, and the equipment is top-notch. I've seen amazing results since I started training here, and I can't recommend it enough! If you're looking for a gym that feels like a community, this is the place to be!

Source: Google

★ 5

Awesome gym! Has everything a standard gym would have, but also a lot of unique pieces of equipment I bet you’ve never seen before. Highly recommend!

Source: Google

★ 5

Great gym with a positive vibe! Clean space, modern equipment, and friendly staff. I really enjoy working out here.

Source: Google

★ 5

Absolutely amazing facility with some equipment never seen before!!!!!

Source: Google

★ 3

Joined this gym as it’s convenient and close by.. the gym itself is fairly small but decent enough space to move around and workout comfortably.

Rating 3 stars due to the overall “upkeep” of the facility.. weighted plates, dumbbells, equipment etc are left on machines or throughout the gym. As a member, I shouldn’t have to unload plats off the equipment after someone finished working out. There’s a lack of organization and management.

I will continue going, though there needs to be some improvements made to really optimize the gym.

Source: Google

★ 4

great place! very clean and spacious and has a great variety. some of the machines r clunky.

Source: Google

★ 5

Source: Google

★ 5

Best equipment around, you wont find anything like it! 24/7, clean, the BEST!

Source: Google

★ 2

I like the idea of this gym, there is just two things that are underwhelming to me and why I would rate it 2 stars:

One is the quality of the equipment in this space is underwhelming. Like many have said, this "War Strong" equipment I find to be of inferior quality compared to commercial brands such as Life Fitness, Hammer Strength, Cybex, Precor, etc. I like the fact that they have started to replace some of this War Strong equipment with more vintage commercial equipment. Maybe thats a trend in the right direction?

Two is the layout of the space. There's not much you can do with an old office building, but the space is very cramped/compartmentalized and I feel this would be better of in a "warehouse" type of space. I prefer large open spaces like many great gyms out there have.

I feel like this space with appropriate quality commercial equipment would push me to join as a full time member, even given the layout. But for now, I will just continue to visit every once and a while and choose a more commercial gym that has top of the line equipment for my daily gym.

Thanks.

Source: Google

★ 3

Pros:

- It’s open 24/7
- I don’t feel like they’re always trying to sell me something
- They have rooms with good lighting to go take progress photos in
- They have a large variety of weightlifting equipment
- The black on black lay out is nice

Cons:
- Not a lot of options for cardio
- No showers
- Bad air circulation in the free weight room
- Machines are put too close together
- Some of the machines seem to be poorly manufactured
- Too expensive ($50-60) a month is not a realistic price for what they have to offer
- Fees for signing up and for canceling membership

Source: Google

★ 2

The gym is a vibe with great lighting, but some of the equipments i feel like are just their for show and are not good equipment

Source: Google

★ 1

The equipment there is not built to last very unstable. All the machines are very close to each other which limits space to move around the gym. There are weights everywhere and not stored properly. I canceled my membership.

Source: Google

★ 2

The space itself it great with equipment that you won’t find at most local gym. However, the customer service can be much improved. You start by attempting to contact the customer service number and given hours of operation. The 7 times I have called during those hours are the same result: an automated message that leads to a busy tone. The email responses aren’t helpful from the Google forms you complete online and everything reverts to the online form or app. The app itself isn’t helpful (specifically for attempting to edit billing info or cancel membership after initial contract has ended). When I visit the gym I cannot find anyone during normal business hours.

Source: Google

★ 5

Badass Bodybuilding gym with equipment you won't see at pretty much any other gym

Source: Google

★ 5

This is home 💪🏽 A smaller darker version of Golds Gym ... with machines no other gym has. The price keeps those who aren't as committed away. 24/7 access if you go for the $50 monthly was a solid touch.

Top job putting this one together.

Source: Google

★ 5

Source: Google

★ 5

Best gym in Hartford County

Source: Google

★ 4

A lot of unique machines, great equipment for powerlifters and bodybuilders.

Source: Google