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Sports complex Athletic club Basketball court Day care center Event venue Fitness center Gymnastics center Indoor swimming pool Sports club Swimming schoolAbout the Club
Chelsea Piers Connecticut in Stamford is the ultimate destination for youth and adult sports and fitness. We offer sports programming, youth summer and school break camps, daycare and preschool services, and a kids birthday party venue.
Stamford's best fitness club, Chelsea Piers Fitness, is also located within our sports complex, offering access to an indoor Olympic-sized pool, squash and tennis courts, and more.
Club, Family and Platinum Memberships available.
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Reviews
CT Asphalt Business
★ 1
Peloton bikes when I joined were at 6. Down to 4 and only 1 works. Please fix this situation. More importantly the WiFi is terrible and spotty. Please fix
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Jiahao Luo
★ 5
GREAT PLACE
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MOM'S BUNNY
★ 2
Never ending Spanish phone conversations in women's lock rooms.
Not sure what this place is becoming.
Management needs to enforce the no cell phone policy to protect their customers.
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خالد العوني
★ 5
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ANTONIO NINIVAGGI
★ 5
Absolutely a delightful place to get in shape while meeting great people.
The trainers are magnificent , Lissa , Monica, Sebastian, Mike, Zack, Eddie, Wendy, Ricky, Donatella and everyone else are amazing.
The entire staff is delightful and the
facility is always spotless.
cleaning crew friendly and on point all the time
I Love being part of Chelsea Piers and I’m sure you will be too
Source: Google
Ariel Reiter
★ 5
Outstanding place overall, really like coming here. Need to give a special shoutout to coach Craig. He did amazing work with our 3.5 year old daughter. Her confidence and ability in the pool skyrocketed after a few sessions with Craig. Thank you so much!
Source: Google
Iry Stewart
★ 1
As a woman of color, I’ve never felt more uncomfortable or unwelcome in a fitness space than I have at Chelsea Piers, specifically within the Pilates department. The level of microaggressions and subtle racism I’ve experienced from certain instructors is deeply upsetting.
For example, I was the only nonwhite person in a class and was singled out in front of everyone for something minor, while others doing the same thing were ignored or even praised. It felt humiliating and targeted. This kind of treatment has happened more than once, and it makes it very clear that I am not being treated equally.
On top of that, instructors have made inappropriate comments about my hair, including touching it without my permission. It was demeaning and crossed serious boundaries. I’ve never experienced this kind of treatment at any other gym. It’s clear that many of the staff here lack basic cultural awareness and sensitivity.
While I won’t name names, it is clear that the Pilates department has a real issue with bias and a lack of proper diversity training. The tone, body language, and differential treatment I received were impossible to ignore. I was not the only one who noticed.
If you are Black or Brown and considering joining this gym, I strongly urge you to think twice. No one should have to pay this much money to be treated like they do not belong.
I hope Chelsea Piers takes a serious look at how their staff are trained, especially in departments that are supposed to support well-being and community. This experience was not just disappointing. It was dehumanizing.
Source: Google
Hank Chang
★ 4
Great facility, two sheets of ice, swimming pools, racquetball courts and more - right beside the hospital for special surgery (exercise, get injured, go next door...?). Big parking lot, lots of space inside for warm up and parents to sit around to do work while their kids are doing camp or exercise.
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John Damiano
★ 4
Went to pick up my peaches from The Peach Truck
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Jeffrey Maniatty
★ 5
SHAIRA!!!! Best class ever. Thank God Almighty for Shaira.
Isaiah 40:30-31
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Mitzy Bueno
★ 5
The best workout ever!! So much fun!!
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Ana
★ 5
This is the best Zumba instructor !! Her class is full of energy and lot of fun !!
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Kelly Symons
★ 5
Beyond awesome!!!!!
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Shaira Cohen
★ 5
Cardio dance class is packed, full of energy, and everyone enjoys dancing with each other and getting a great workout.
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john parlatore
★ 1
On the surface this place is amazing. Unfortunately it doesn’t translate to the members experience. Even with the most expensive monthly membership the facilities are barely available to use out side the gym.
We chose Chelsea for its wide range of activities past just a gym but you are asked to use an app to schedule your time? During the summer the entire place is basically a large summer camp. Weekends are fully booked with birthdays making the entire place unusable . One big bait and switch.
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Joseph Sarbinowski
★ 5
Very clean facility with a wide variety of exercise options and equipment in excellent working condition. Friendly and helpful staff plus extraordinarily knowledgeable trainers who customize sessions to meet specific goals and needs.
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Michael Harrington
★ 1
This place is a birthday party factory. They churn out parties like robots. If you want to be treated like a number then this place is for you. If you want any type of birthday party customer service or assistance - then steer clear! They go above and beyond to not be helpful.
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Vanessa Irene
★ 2
The facility is excellent. However, while applying for a gym membership, an employee (or possibly the manager) made an assumption about my financial situation and suggested that I go elsewhere. His demeanor was so off putting I haven’t considered returning. I was shocked by his remarks and poor communication skills. I ended up getting a membership with Equinox.
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Jim Miles
★ 5
Have been using CPCT for near 10 years. Super Clean, not too crowded, Great free weights& Spin Class. Fun & easygoing pickleball pickup play.
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Dylan McRotisserie-Chikhen IV
★ 5
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Mr. T
★ 3
Nice facility, staff are helpful but seems like there is little overall quality MGMT. The food is gross and the cafe workers don't seem like they want to be bothered. Tried to get some breakfast and employees were just sitting on their phones.
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Jevon Francis
★ 1
Bad service won’t pick their phone
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Katrina Sinyagina
★ 5
Loved Boxing class with Ricky! Super fun and entertaining! Never boring!
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Shay K
★ 1
The fitness center staff is fantastic—always helpful and professional. However, the parking lot feels like a survival course, thanks to members who seem to have forgotten the basics of driving and parking. If you manage to navigate that chaos unscathed, the next challenge awaits inside: dodging people who walk through the facility as if they’re the only ones there. It’s beyond frustrating.
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James Sawyer
★ 4
Excellent facility.
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Cynthia Ferreira
★ 5
Sebastien Billaud is an outstanding personal trainer who has a truly exceptional approach to training. Not only is he incredibly knowledgeable, but he also takes the time to understand my personal goals and design customized workouts that keep me motivated and challenged.
What really sets Sebastien apart is his ability to adapt on the fly. If something is not working for me on a given day, he will adjust my routine and offer modifications. He also provides insightful tips on my form, which has helped me avoid injury and improve my strength.
Beyond his technical expertise, the positive energy Sebastien brings to every session makes training fun. Chelsea Piers is already a fantastic facility, and working with Sebastien to meet my fitness goals has made it even better!
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Zhifei Zhang
★ 1
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C J
★ 2
Carlos in the fitness club lacks customer service!
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Andrey L
★ 3
Good place with variety of sport activities & coaches and low competition in the area. My suggestion for improvements:
1) Make squash as a separate membership or available without platinum (cabins are 90-95% of time empty)
2) Add floor stickers/signs for navigation
3) Add website explanation on how things work
4) Track call performance, what is % of unanswered calls? I had to call 3 times to ask simple question “how many guest passes I have”
Hope that helps to improve your services.
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Katherine Schmieder
★ 5
Great gym with everything you could want. One thing I will say is pilates studio is very small and is an additional price for reformer pilates, otherwise everything is great. Couples package is really good deal as well.
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Marissa Pitts
★ 2
I don’t normally leave poor reviews, and let me start with the actual facility is great. When you sign up, everything seems amazing and everyone is so nice! However…
It is very hard to get someone to respond to you if you’re trying to cancel, and when you finally do cancel they’ll do anything they can to charge you extra even when you signed up you were promised a different rate. I was signed up for an annual contract when it was only supposed to be a month to month.. so since someone on the membership team made that error I had to pay for it in the end in order to cancel. I get that mistakes happen but I shouldn’t have to ultimately pay for someone else’s mistakes especially when I was told differently in the beginning. It’s really upsetting, as I might have returned in the future but now I definitely will not.
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Bhargava S N
★ 3
Place is good and vibrant, instructors are good for group classes.
Only gripe I have is that there are few key equipments missing in gym section like back extension machine, calf raise machine, leg press (just have one).
If not for that, it's a definite 5 star place.
Update 05/25
There has been no additional equipments added in the gym section and if you plan on doing group fitness classes post 6 pm then all you can find is yoga or dance classes, not a lot happening in terms of boxing or core fitness classes.
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Rogelio Hernandez
★ 5
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jack duffy
★ 1
Impossible to book anything. Terrible website. Planned on doing several activities, sad to say I cannot book any of them with plenty of open spots.
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Ben Chalfin
★ 5
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Bruno Bertolucci
★ 5
It's the greatest sport place to kids and family 😉
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CE G
★ 1
A great facility but the website could not be worse and more frustrating to navigate. Trying to find stop in schedule and only partial options show up- doesn’t show the daily chiefly but leads to where to register for a season. Should be pretty single to have a tab where each day you see what drop ins are available and click to reserve.Went in person and nothing but excuses. Such a disappointment. And I called 5x and no one picks up. But once I arrive there are 6 staff at the front desk just hanging around.
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bonnie guild
★ 5
CP is like a candy store, SO MANY options for fitness and fun! It is immaculate, people are friendly, and an overall great place to workout!
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Kyle O'Hehir
★ 5
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Max Reiss
★ 5
Fun swim and squishy pit with foam and hockey and football ⚽️ and many fun things. I like this place I’ve been going here for years. I think there’s hockey at least. The waterpark is also very fun I loved going there but now I think I’m too big for it.
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Mustafa Khan
★ 5
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Renata Olivato
★ 2
I don’t care how great of a club you have, customer service should be important. For some reason they make it impossible for you to know their costs unless you email them, which I did. McKayla took forever to reply and left me on read twice while I was trying to have simple answers, like types of memberships and details about their family plan. Till this day I have no answer, but the advertisement texts and emails just keep coming, even on the same conversation lol. Disrespectful staff member.
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James Henkel
★ 5
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Avery Li
★ 5
I play tennis there and let’s just say I have tried to compare the courts from Scalzi park and these courts and these tennis courts were much better. They were clean surfaced and I played much better in those courts!
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Juan Giovaneli
★ 1
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Ana milena Garrido
★ 5
Our cardio dance instructor Shaira Cohen is an absolutely incredible and powerful teacher!!!! She made the experience stress free, fun, but yet so effective We really burn lot of calories having fun .
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Eugene Moore
★ 5
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Alexandria Riley
★ 5
Love Shaira's cardio dance class!!
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Ken Verse
★ 5
Best gym ever!
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Maria Guzman
★ 5
I wouldn't have become a Bench Press National Champion in 2023, ranked #1 in my division and invited to the Arnold Sports Festival if it weren't for my Personal Trainer at Chelsea Piers CT, the fabulous, dedicated, and expertise of KELLY DUBOIS, thank you Kelly for transforming my life in so many ways!!
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Macallan Fox
★ 5
Ricky’s strength class is awesome! Best class I’ve taken in Chelsea or Stamford.
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Jack Delahunty
★ 5
Chelsea piers is my favorite gym I have ever joined. Everyone in membership and at the front desk was very helpful when joining and answered all of my questions. The gym is always clean and organized as well as the locker room. I always look forward to coming in
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Jennifer Kline
★ 5
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Patty Leiva
★ 5
Shaira is the absolute BEST cardio dance instructor!! CP (we) are so lucky to have her!!♥️
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Jade Adams
★ 5
Ricky is the best! Recommend him for personal training
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Brittany Vuozzo
★ 5
Ricky is a fantastic trainer! I recently had to take a pause in training with him, but I can honestly say I can’t wait to get more sessions with him! Not only did he push me to do better, but he listened to me complain and try and compromise the entire time. I gotta give it to him, he handled that well. Prior to working out with him I took a break from working out for almost 6 months, and I have to say by the end of my sessions with him I felt stronger and more confident.
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Heather Salerno
★ 5
Chelsea Piers is very fortunate to have Shaira - I have been taking her Cardio Dance classes for over 10 years now. Her classes continue to challenge and motivate me after all of these years. She is definitely the BEST!
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Alexandra Calle
★ 5
Excellent class, I wouldn’t change CP Zumba for anything as I love Shairas class. She is the reason why I go to CP and love it!
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karen robles
★ 5
Best Zumba in Connecticut, I follow Shaira for 10 years, she is now in the best place teaching her class at Chelsea Piers.
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Maria Hernandez
★ 5
I love this place ❤️
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S Kisken
★ 5
Fantastic class and shaira is excellent teaching the dances, motivating all levels of of people in the class. Unbelievable calorie burner, fitness workout, and lots of fun dancing. The time goes by quickly! Love the class! L9ve Shaira' spirit!!!!
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Jenny Tortorici
★ 5
Best class ever!!!
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Anabella Munoz
★ 5
Shaira class it the best good energy happy filling great I will recommend to everyone
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Sabrina Rival
★ 5
OMG!!!! Amazing class! The energy! The professionalism! The fun! Love this class!
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leeanne daley
★ 5
Love love love Chelsea! Shaira’s Cardio Dance class is amazing and such a good workout. Throughout lockdown and until now it’s really kept me motivated on my fitness journey. Donatella’s various Pilates/barre classes have helped me keep my
Form and continue to test myself. They have really helped me improve my upper body and core strength. Monica’s core and glutes class has also been an amazing class to further improve my core strength, tone and strengthen my confidence with weights! There are so many instructors and classes that you can’t go wrong!
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J Vitali
★ 5
Shairas class (cardio dance) is the best class I’ve ever taken, not to mention the other classes that Chelsea Piers offers - Strength Training, Barre, Pilates, etc etc. I really enjoy the club!
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Frank Dionisio
★ 5
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C
★ 1
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Jenna Handali
★ 5
I use the fitness center with a personal trainer, and Sue Prime is the best. I also play tennis and pickleball. It is such a beautiful facility, and shout-out to Christian Benites and Wendy Coleman.
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Dana Butler
★ 5
Everyone here is incredible nice and helpful. They go out of there way for me when I needed it.
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Pippa Klipstein
★ 5
I love CP!! The staff is amazing. My kids are sad to leave at the end of the day.
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Scott Witthuhn
★ 5
We have sent both of our daughters to daycare, camps and many birthday at Chelsea Piers in Stamford and they have always had a great experience. The staff, teachers, and coaches, in particular at the daycare, are all wonderful!
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Alexis Starzynski
★ 5
Couldn’t be happier with the decision we made to send our child to CP Kids. He is in the most loving, safe environment with the most caring teachers! The facilities are bright, clean and the fact that the kids have access to Chelsea Piers is amazing.
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paul lindahl
★ 5
CP tennis staff are some of the most knowledgeable and friendliest folks I come across learning how to play tennis. It’s easy and cheap to get courts.
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James Bond
★ 5
Awesome time!!! Great team!!
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Jessica Kim-Vaghela
★ 5
Have been bringing my kids here for 5 years! Such a great daycare, love all the teachers and staff. I trust them so much!
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Phil DAmico
★ 5
Chelsea piers is hands down my favorite part of the day. All of the services they offer are exceptional along with the staff itself. I wouldn’t want to belong anywhere else after experiencing the cleanliness of the gym, locker room and overall whole facility ! If you’re in stamford ct it’s a must try!!!
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Jaroslav Mandik
★ 3
It's a big place of rather good quality. However the membership is insane expensive, the youth programs are of low quality and the splash zone is a a very dirty place.
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Arthur Glauberman
★ 5
While we live in Manhattan, we met friends who live near Stamford and played a great doubles game of tennis. Chelsea Piers offers such amazing EVERYTHING SPORTS that you could happily spend an entire day enjoying everything from swimming in their humongous lap pools, go ice skating in a ring that’s possibly big enough for professional hockey games, have volleyball tournaments or enjoy the 10-15 tennis courts where you are provided with a huge basket of tennis balls! It’s a popular place for birthday parties and I hope they don’t limit those parties for just children!
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Ana Villegas
★ 3
love everything in there..just wish the prices can improve,or have payment plans
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Veronica Martinez
★ 5
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nubia Medina
★ 4
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Ciro Pirone
★ 4
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Ryan Nassisi
★ 5
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John Maddison
★ 3
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daniel park
★ 4
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George S
★ 5
We had a birthday party for our 3 year old at the splash pad and everyone had an amazing time. Thank you so much to all the staff
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Yuliana Valencia
★ 5
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Chef Luis Carrillo
★ 5
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LaLatina EVERYWHERE
★ 5
Excelent club. You can have all you need. Summer camper is open with to many activities always clean
New activities for fall and winter
Nice place for everyone
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Yifan Lu
★ 2
Son attended their junior tennis and swimming program since very early on. The instructions are NOT of good qualities. Will switch him to Goldfish for swimming. After we realized that after a whole year of tennis class and my son still could not hit the tennis ball (I accidentally went there for something else but observed that), my husband who is just a amateur player taught my son for 15 mins and my son is able to hit the tennis ball with a racquet. We were shocked. Parents - lessons learned - go observe how the classes are taught and whether the young ones are making progress!
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Yiran Stone
★ 1
The entire membership office and management team should be fired. No one picks up the phone. No one cares about members. The salespeople lied to us several times while we were doing the tour
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Gary Anthony Sanchez
★ 4
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Marwan Katamesh
★ 5
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Tony Shergill
★ 5
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Luciana
★ 5
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Joseph Hunsberger
★ 5
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John Dennis
★ 4
Incredible selection of activities! All indoors and birthday parties everywhere!
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Jaime Grajales
★ 5
Amazing beautiful huge selection and choices and activities
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Enrique Kuper
★ 5
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Lisa Jamroz
★ 2
I am not one for writing reviews, but I reached out to the management team, left several messages and my calls were never returned.
Clearly they do not take pride in customer service or care about your experience.
I booked a party for my 6 year old in January and left messages with the party count and our order for catering. Arrived the day of the party & the room was set for 10 kids. We advised them in message(s) ( that were probably never listened to) we would be 25 kids.
As guests arrived the staff were setting up additional tables and seats for the kids. There was no seats for parents.
Room looked like Halloween. Orange table cloths , yellow cups and black utensils. (Not the color scheme I was expecting for a 6 year old girl whose theme was unicorn). I asked the girl about the colors, she abruptly said that’s all we had.
There was clearly not enough staff/ supervision of the children! They had 2 hosts for 25 kids. I don’t know how they run other parties, but these two girls were clearly understaffed, looked flustered, and threw birthday onto the plates. As I handed out cake, I apologized to my guests as it looked like a hot mess.
Catering apparently never got my order and when I brought it up, they said they could have pizza made for the adults they just need 30 minutes…. And by that time my party would be over.
Bottom line, my party was a disappointment. Management doesn’t appear to care and doesn’t return calls. 25 kids for 2 hosts most likely a bigger issue.
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Kim In Stamford
★ 1
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John O'Neill
★ 1
We are in the winter soccer program with 10 & 11 year old boys. The number one undefeated team Darien had at least 3 boys that appeared to be at least 13 years old and taller than 5'6". Their goalie, #14 & #18 seemed much taller and physically more mature than our 10 & 11 year olds. Chelsea is allowing unfair competition to have more enrollment in their program. We will not be paricipating next winter.
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LostKitten
★ 1
The people in the membership office are not good. Signed up for a year contract at the gym at the end of March and was told I would get March and April for free. Got billed in March which they said was for the last month and when we leave we just tell them which will be the last month. Told them March 2023 will be the last month only for them to tell me that if you sign up for a year contract apparently it is 12 paid months, you need to make 12 payments to them even if you get a month free in the contract while signing up. It is a scam. The membership fees is also ridiculous as they keep hiking it up but the level of service doesn't go up with it.
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Wes Wazni
★ 5
Great facilities.
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Aurelien Merel
★ 1
Way to crowded, as a member they don’t seem to limit the amount of new members they take every week creating huge amount of frustrations for existing members!
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Colten D'Agostino
★ 3
does tennis not have a receptionist for over a month..
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a118
★ 1
The gym facility itself is really nice - I’ve been a member for years. HOWEVER, Be really careful of the upper management and member services team. They are horrific and belittling. There are alot of surprise membership increases that occur frequently!! This is not a gym that really cares about you, just their bottom line. Pros: beautiful gym/great instructors. Cons: horrible management, frequent increases in membership pricing, parking is a nightmare despite the large lot, they turn a blind eye to any issues!
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Paul Makhlouf
★ 4
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Shibasish Laha
★ 5
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Keivan Kahen
★ 5
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Darrell Payne
★ 5
Beautiful facility. Was here with the Benedict College Marching Tiger Band of Distinction for practice before the Macy's Thanksgiving Day Parade 2022.
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John E Wilson
★ 4
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Kies
★ 1
Not sure whose idea it was to design an entire sports complex with no natural daylight. If I want to feel like I’m working out in a basement I’ll just stay home.
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Vidal Diaz
★ 5
Hermoso lugar excelentes profesionales l
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Mike Downes
★ 5
Excellent place for a 6-7 year old party. We did the water slide/splash pad party.
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John Russo
★ 4
The soccer fields are great!
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Jessica Poirier
★ 5
Beautiful establishment! Very clean, and tons of stuff to do.
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pas
★ 5
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Mike Glinski
★ 5
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Sergio D'Auria
★ 5
Great place with all fitness needs covered. Friendly service and nice equipment. One thing I don’t get is like 100 squash courts and not one racquetball court.
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Jerrell Plowden
★ 5
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Eli “BizziBeth”
★ 5
Great place for a birthday party on their year-round indoor Waterpark. They also have squash and several other attractions. Tyliah one of the staff members is incredible! She was so knowledgeable and patient and also didn't push a membership on me which I am really considering. So grateful for her time! I will be returning as a member.
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Gavin Wilson
★ 5
Great Facility
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Wenny Wang
★ 1
This review is for their splash zone drop in program. This program runs very poorly. They left the “unsafe” (according to the staff) rubber duckies out out for kids to play and took them away in middle of it. My kid was upset and decided to leave early. When we complained about it they said it’s unsafe for the kids to play with them. I understand if they have a policy for safety reasons but why take it away from kids when they are playing with them and cause tantrums? Plus, we were there many times before and no one ever took them away. Also, why don’t you lock your “unsafe” items before the class start? It’s a bad experience for the younger kids who doesn’t understand the reasoning behind it. We are going there to have fun not have unpleasant experience. Please lock up anything you don’t want people to touch it’s just that easy!
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A Crain
★ 1
Absolutely terrible customer service- you can never find anyone with authority to talk to; no one answers the phone or responds to emails; and now they are charging my family a full month of membership fees because we tried to cancel on the first of the month instead of the day before. Also, go to Stamford Ninja Academy instead of here- less expensive and much better coaches and facilities.
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Sophya
★ 5
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Fabiano costa
★ 5
Great ambient
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Mohamed Rafi
★ 5
One busy place! We tried for pool access and it was full because of summer camps!!!
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Serenity Facey
★ 1
I do not recommend coming here if your a person of color I went for my senior trip and we as a school coming from the Bronx has a mix of different races we were in our best behavior and the staff treated us poorly one even said to a teacher “I hate when black peoples try and tell me how to do my job” this place was not a good experience we were all disappointed in the end .
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R “Franziana” H
★ 5
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Fiona Slater
★ 5
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Natalia Acosta Clopatofsky
★ 5
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Latasha Renee' Parris
★ 1
My experience at this place taught me never to trust Gyms. They sign you up for services but if you don't read and understand the fine print, they will take you to the cleaners.
My mother who's a Senior Citizen had monthly fees deducted from her bank account. She subsequently had to cancel her membership. She inquired about getting her money back and was given a sub story. After several calls were made, the Customer Service Representative told her that she can only get a virtual card in the amount that was taken out of her account. Wow, that was 2 years ago. Now Chelsea Piers has the audacity to email her about rejoining.
Places like these really get me angry, since my Mom canceled her membership during the height of the Pandemic.
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Maria Rodrigues
★ 5
Wonderful
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Davis Goodman
★ 5
love this place!
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Brian Allen
★ 5
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Jason Rathgeber
★ 5
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Miriam Sarceno
★ 1
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Darren Plateroti
★ 5
There isn’t a layout like this facility in the Tristate area. The staff is incredibly friendly and knowledgeable, the ice rinks, the weights, the cardio equipment are all top notch. So much parking, easy access and convenient.
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Michael Walker
★ 5
Got everything you need and want for working out, programs, all sports, etc. Plus a bar/food.
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Yogita Ghodke
★ 5
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Scott Wallace
★ 5
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Sam
★ 4
It's a really nice facility but quite expensive.
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Zach Feldman
★ 5
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Ezequiel Andres Ponce
★ 5
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Munawar
★ 5
Chelsea Piers is in a league of its own. A world class facility offering various sports/activities. The fitness center is the best I've ever seen.
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Gitchee Gitchee Goo
★ 5
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Jordan E. Spivack
★ 5
Just had brunch there - very good and fresh, nice variety!
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Kemilym Muñoz
★ 1
I had an issue with my credit card payment because the gentleman who was in charge of the memebership processes didn't put the right data for the club to take the money out (totally fine. no one is absent from making a mistake) I had no idea of the problem, no-one ever called me, emailed me or reach out to me in any matter to let me know about it (this was happening right on the holidays 2021)The way the issue was addressed was very uncomfortable and very unprofessional. The personal from the front desk at gym called me out to the membership office in a very unkind manner and without letting me know what it was going on, then the membership manager Gretchen Brooks came at me practically accusing me for the issue and making it look like I was avoiding the problem or the solution to it. I told the lady that I signed up for a one year commitment with the club and didn't know about the situation, that no-one ever told me about it but she denied to listened to what I had to say and kept telling me that she was being told that someone supposedly reached out to me and it was impossible for them to get my attention, which is not true. She was extremely disrespectful and tried to say that I was lying when I said nobody ever did such a thing, I proceeded to ask for proofs of the emails and the calls since she was coming at me but of course, she didn't have any. Mrs. Brooks treated me and my boyfriend in the most unwelcoming way (He was my guest for the day and potentially signing up after) As soon as, I called my bank I was notified that my data was added incorrectly and when I got to Gretchen to fix the problem and told her they put the wrong expiration day when they signed me up she couldn't even apologize (I gave them my right data even tho I didn't want to come to that location ever again after that incident but since I committed to a one year contract I wanted to be the bigger person) Anyways, if you're thinking to sign up to this "club" think it twice and don't expect to be treated well or professionally when an issue arises for any reason cause they don't care that we are their customer, the ones actually supporting their business and contributing from their paychecks every week. I was so excited for my fitness journey in this location that brought 3 of my friends to signed up on the same month I did so we could all be there together, really had better expectations than that poor costumer service.
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Nelson Idarraga
★ 5
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robin noguera
★ 5
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Ziggy Chau
★ 5
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Jose Santana
★ 5
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elliot arons
★ 5
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Jana Butterfield
★ 5
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blue skies
★ 4
Great facility with multiple sport arenas.
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Elliott Loebl
★ 5
Great place for a party. Food at grill not bad at all. Staff did so well with 29 - 7 year olds.
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Kylie G
★ 5
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Susan Daignault
★ 1
The air quality in the competition pool was horrible. My swimmer has not stopped coughing. This is not the first time this has happened.
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Christophe Esposito
★ 5
The best sports and recreation facility in the area!
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Kim Stevens
★ 5
Great facilities. Many options.
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Yu Wang
★ 5
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Leighann Muldoon
★ 1
DO NOT GO HERE. My friends and I signed up to do a private tennis lesson for the three of us and we’re told the cost would be $103. On the phone we asked SEVERAL times confirming that would be the grand total and not the total for each of us (there was 3 of us so we clarified it would be $34 for each of us for a total of $103 not $103 for each of us) in which the girl on the phone confirmed all times asked it was $103 as a grand total. We did the lesson, went to pay at the end. She took all of our cards, didn’t confirm the price and didn’t give any of us receipts. I looked at my bank account the next day to see I ALONE was charged $103!!!!! Same with my other two friends when we had explicitly been told we would only be charged $34 each. We called the following day and spoke with a manager who apologized that the girl misinformed us and then did not tell us the charge day of or give a receipt, but then said too bad and that he couldn’t refund or do anything because the money goes directly to the coach. He literally told us on the phone it was his employees fault and mistake but that he was not going to do anything to rectify the situation or the fact they scammed us into paying over $200 extra. I will NEVER go here again and make sure no one I know does!!!! Absolute worst general service, professionalism, and customer service I have ever seen.
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Veda Azizi
★ 5
The best!
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James Holko
★ 4
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Timothy Weeks
★ 1
W
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The Jack and Zach Channel
★ 5
I absolutely love this place. I’ve been going here since they opened in 2012. Great staffing and the tennis and hockey are phenomenal!
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Leanna Perry
★ 5
The best gym i’ve ever been a member of! Always squeaky clean, room to think and breathe, endless options for a workout or sports day. Well worth the money and all the employees are super nice, will go out of their way to make sure you are having a positive experience.
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A R
★ 5
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Cj P
★ 3
Classy gym, respectful gym goers and quality equipment but an It is an absolute joke that they close at 4pm on the weekends. You’re already opening late for a gym at 8am, but closing at 4pm is egregious. I am eager to understand the logic here.
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Barbara Zebrowski
★ 4
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Roxy Waters
★ 1
I've been a member for over four years and this place has gone downhill. I understand Covid has hit many businesses, but at the very least if you are going to cut hours and classes a discount should be offered. They close at 4pm on the weekends and there are at least 1/3 of the classes that used to be offered. Their response to this is I can take a class that is offered to the public for free at Harbor Point or in a local park. I spent 15 minutes going in circles with their member services to be told I can expect a full class schedule in 2022 and normal hours in the fall.
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Phil Beyer
★ 5
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Eytan Yadlovker
★ 5
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Trisha Hernandez
★ 4
It would be 5 stars if they had adult stuff on walkin basis
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Chris Haynor
★ 5
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Lee Jongyol
★ 5
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Spice Kelr5022
★ 5
The best sports facility I have ever been a member of in my life.
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Biju Varghese
★ 4
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Chris Burdick
★ 5
Unbelievable athletic complex, especially the youth sports programs.
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Sam Ortiz
★ 5
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Marco Pozo
★ 5
Great place to work out and watch kids play sports
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Alex Petre
★ 5
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Omar De Luna
★ 5
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MICHAEL YAGODA
★ 5
Very nice sports facility!
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Keenan Slusher
★ 5
Facilities are second-to-none across the board. Easily the best/nicest gym/fitness center I’ve ever belonged to.
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Kristin Loughlin
★ 1
I absolutely abhor this facility. I moved to Stamford January 2020, joined this gym in February, and was there the night it closed in March for Covid. I work with children and as a nanny have not been able to go back to gyms (as per family orders) as well as moving around / traveling with these families privately. I left my membership frozen for the entire year in hopes I’d return. I ended up moving and was told if it’s over 25 miles, according to my contract, it could be cancelled without a fee. Now it’s March 2021, I MOVED almost 30 miles away from Stamford (WITH PROOF) and they are refusing to let me cancel my membership without a $300 fine... as if Covid, employment, and moving is my fault. Never again! God awful experience.. scammers
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Diego Recalde
★ 5
Aside from always being clean and well organized, the fitness center has everything you would need to workout every inch of your body 😆👌
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victor Rojas
★ 5
Best sporting place to visit n become a member.
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Dignoris Segura
★ 5
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Kieran Foley
★ 5
Absolutely wonderful space for all things sport! Bring your shorts!
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Gustavo Loayza Gildemeister
★ 5
Buen club para hacer deporte, para que los niños y jóvenes suelten toda su energía haciendo deporte y se diviertan.
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Eric Offner
★ 5
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Jose López
★ 5
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John Frazzetta
★ 5
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Jonathan Riddle
★ 5
This place has everything!
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Darren Schwedler
★ 5
This is a excellent place to play and watch soccer. I have only been here 3 times and it has so much to offer. Pools, ice rinks, tennis courts, basketball and volleyball courts. Looking forward to going again soon.
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Gregory Pap
★ 5
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Alfredo Rojas
★ 5
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