★ 1

Signed up early week for an intro class here on Sunday, got the confirmation text and everything. Saturday I got an email confirming my class in my calendar and 2 minutes later got a notification canceling it.

My class was supposed to be at 2 as per the OG confirmation text. The emails today said it was listed as 3:30 - 4:30, I looked and saw their hours only list till 3. I booked this on their website as per their time slots offered. Got no contact or explanation or offer to book a different time. Now 2 hours after the cancellation email, I got the same text confirming an appt at 2pm. If this is how they handle booking in potential new members I just dodged a potential expensive bullet.

Source: Google

★ 5

If you are considering trying pilates, or have been practicing for a long time, I recommend the Glastonbury studio. The teachers are wonderful and the support staff is fantastic. I recently switched locations (due to a move) and the staff was very helpful in answering my questions and extremely responsive, even though I was no longer a member. I appreciate their classes and customer service.

Source: Google

★ 5

I loved the instructors. I am a beginner and I was able to follow the verbal instructions with no issues. The club is clean, equipment is in perfect condition. I highly recommend.

Source: Google

★ 5

Source: Google

★ 5

Sara is an exceptional Pilates instructor. From the very first class, she’s pushed me in all the right ways—challenging, motivating, and incredibly supportive. Thanks to her, my posture has completely transformed, and I’m in the best shape I’ve been in for years.

She designs each class with purpose, and you truly feel the difference. Every session is worth every cent—you’re not just getting a workout, you’re getting results. It’s no surprise that her classes are usually fully booked, and once you experience one, you’ll understand why.

I’ll admit, I hesitated to write this review because I didn’t want to make it even harder to get a spot—but I can’t keep it to myself. Everyone deserves to know how amazing she is. If you’re lucky enough to grab a spot in Sara’s class, don’t think twice. She’s the best.

Source: Google

★ 5

I highly recommend this studio if you are new to Pilates. It is a very safe and comfortable environment. I worked mostly with Ken, Rachel and Alyssa and they are wonderful instructors. I have learned a lot since being here and my mobility has increased severely.

Source: Google

★ 5

Love this studio, instructors are great! So sad to be moving :(

Source: Google

★ 5

Rachel is an amazing Pilates instructor!! She switches up her classes to keep things fun and not boring! they’re always challenging but I leave feeling better than when I went in. I was a total newbie to Pilates and nervous to join but it was one of the best decisions I’ve made. The studio is always clean and well kept, and everyone there has made it a welcoming experience. Can’t recommend more!

Source: Google

★ 4

It’s a great studio with great instructors but is pricey.

Source: Google

★ 5

Great studio - highly recommend! I was interested in trying Pilates for awhile but very nervous to try, intimidated by the equipment and the fact I was not in the best shape. I went for my intro class and fell in love with it! At my first class I told the instructor it was my first class ever and she was so great with me during the class to make sure I was following along and understood what to do. She made me so comfortable (thanks Jessica!). I have gone consistently since and mostly go during the week with Sarah. She is awesome! Her classes are always great and she offers reinforcement and gentle corrections and reminders to make sure we get the most out of our session. If you’re thinking of trying Pilates and this location - do it!! You will love it too!!

Source: Google

★ 5

I highly recommend Club Pilates in Glastonbury! I love their Pilates classes and feel great after the workouts!

Source: Google

★ 5

Absolutely love this Pilates studio! The instructors are knowledgeable, supportive, and make every class both challenging and fun.

Source: Google

★ 5

The Club Pilates studio in Glastonbury was a great start for me being new to pilates. All of the instructors have been very friendly and knowledgeable. The equipment is clean. There are many different timings for classes to best fit everyone's schedule. I always left class feeling stronger and happier. I now encourage everyone I know to try pilates and especially at this location!

Source: Google

★ 5

I have been a member for over three years now and I have enjoyed every class I have taken. The instructors are well trained, friendly, and professional. The environment is welcoming and equipment is immaculate. I have seen a change in my physical appearance and look and feel stronger than I’ve ever been. I highly recommend Club Pilates in Glastonbury.

Source: Google

★ 4

I have enjoyed my time attending classes here. Sarah is a great instructor who offers great support and guidance throughout the classes as she introduces new skills and workouts to us piece by piece. The instructors are kind and create a very calm and motivating environment for everyone who attends their classes.

Source: Google

★ 5

I cannot say enough about my experience with Club Pilates. It has helped me tremendously with my rehabilitation through my second back surgery and I’m so extremely grateful for this incredible workout with incredible staff and nice and clean Studio!

Source: Google

★ 5

I'm honestly not sure what's up with some of the low reviews on here. I've had a wonderful experience with Club Pilates in Glastonbury.

The owner herself is so personable and caring. Every class I took was challenging in the right way. Instructors were all helpful and patient, and even when I was just getting started and figuring it out, I was always encouraged and never made to feel like I couldn't keep up.

The instructors are all knowledgable able accommodating injuries. The studio is clean, and it's a warm, inclusive environment. And the location is great and can't be beat.

Source: Google

★ 5

I became a member here after taking a free intro class. Pilates is enjoyable, relaxing, and also a great workout, with instructors here offering guidance in proper form and breathing techniques. I left each class feeling rejuvenated!

Classes are available mornings and nights every day, so that offers a lot of flexibility with scheduling. Classes are easy to book and cancel on app, policies are fair, and studio is clean.

I've taken classes with Tricia, Ken, Aubrey, and Sarah- they were all amazing. Thank you all for enjoyable classes and support you've provided here!

Source: Google

★ 5

Great instructors and environment ❤️

Source: Google

★ 1

I signed up for my free trail, they advise to come 5min early but I came exactly at 2p waited outside for 5min while some of the clients try to open the door but it was locked. I don’t understand the mission for this program if people can’t walk in at their appointed time. The instructor seen me outside and turned a blind eye which was very rude to me. I will try the other club Pilates closer to me.

Source: Google

★ 1

At Glastonbury Club Pilates workouts and instructors are good, management is not. Pilates is expensive. It is $120 a month for four 50 minute group classes. I had always wanted to try Pilates so I joined. I have cancelled my membership and this is why: I got on the waitlist for an 11am class the next day and signed up for a noon class because there were several waiting before me for the 11. I checked before bed and was still waitlisted. Before 8 I checked again and I was in the 11am class so I emailed the manager and requested to cancel my noon class and refund my class credit. At 9:45am I received an email that I needed to cancel out of the class online to get the credit and the policy was it needs to be cancelled 2 hours before. (I had emailed over 4 hours before.) I was playing tennis so I didn’t see the message until 10:30 but I immediately cancelled and wrote back that I had done so as soon as I saw their message. I went to my 11am Pilates class and when I finished at noon I saw an email that said it was too late and no policy exceptions. I was not happy since I had emailed over 4 hours before the class not under the 2 hour limit but figured I’d make the best of it. If I was going to pay $30 for the noon class I would take it. I was told I could not take that class because I was out of their system and there was no way to put me back in. So I wrote back to the manager and was told there are system limitations and no policy exceptions and that I had received plenty of notice of their policies. I have switched gyms and am working out more often for much less money with an establishment that isn’t so cold.

Source: Google

★ 5

I'll try to make this quick, but the glastonbury studio has helped me tremendously. Especially Ken! His classes are my favorite (definitely sign up for one of his classes- highly recommend!! ) Having reached around 500 classes, I totally owe a lot of my Pilates knowledge to him! I had taken numerous classes, and I didn't know I was doing about 4 different exercises wrong until he gently corrected me. Turns out it wasn't actually easy, I was just doing it wrong LOL. Seriously. Everyone just let me do it wrong until I took Ken's class. I never felt judged or uncomfortable and I hate to say it but he even makes planking fun (fun is said loosely, b/c I will always hate planks) I've noticed my body becoming stronger, definitely my core. But also, my mind. I'm sensitive to seasonal depression and there has been multiple days where I was just having a terrible day, on the verge of tears and as soon as i walk in the door, a smile or a little joke... it means everything to me. The atmosphere, the staff, the music - Highly recommend this location. It's been life changing..

Source: Google

★ 5

The folks at the Glastonbury location are truly so amazing! I always feel valued and heard! This has not been my experience at other CP locations, so I’m thankful to have found them. They’re not one of those studios that every class is fully booked every day and the instructors (especially Ken) are so wonderful. As a member, I find the repetitive policy reminders every month to be a little annoying, but I do appreciate they give a once a month exception if you cancel yourself out of a class more than 2 hours before.. Every other studio I’ve been to takes your credit away if you don’t cancel more than 12 hours, (which is crazy- but understandable) so totally a bonus at Glastonbury. Such a great atmosphere. Love it here!!

Source: Google

★ 1

I've been a member since February. Or should I say was? Originally I was going to give a very fair review but after the latest e-mail from the Glastonbury team, I am shocked.

I am all for policies and being fair but the team just proved to be corporate and cold. I've gone to over 125 classes and only had one other time where I missed. I plan ahead and cancel within the policy rules when I know I cannot make it. I got out of work at 4:15 and my car decided to break down and I was unable to drive off the parking lot. I proactively emailed and sent a screenshot shot of the tow technician request at 4:31, knowing I had a class at 6. I was hoping to still make it if I could but ask for a reimbursement of the late fee cancellations since the circumstance was outside of my control. I also wrote in my email that I would rather have someone else take the spot, if there was waitlist. There was absolutely no way I could have foreseen my car breaking down within their wanted time limit of two hours.

There was 5 emails back and forth because all that was given was templated responses. I said nothing that warranted a membership to be revoked. I provided a picture of the car disabled with tow to show proof that I was being sincere and not asking for the late fee to be overridden for no reason. Being honest. Below was the last two emails. I remained respectful, and the instant reaction from club Pilates Glastonbury was to revoke my membership. Directly after praising the instructors, which they genuinely deserve, because they are really great instructors.

The memberships are not cheap, understandably so because the instructors are really good and I will be fair in saying I enjoyed the classes and benefits of practicing Pilates. However, The operational side needs a lot of improvement . How my experience was handled is a damaging way to build rapport with your current members who pay 259 plus tax a month and for the brand. Also, as a brand that emphasizes having a healthy mind, body , and soul connection. For future members reading this, be prepared not to be valued or heard, as the first tactic used for resolution is to revoke membership.

I'm a team player. I strive to arrive early, listen to the instructors, and truly learn and enjoy each class. I was going an average of five times a week. This was my second time I've ever missed.

I'm extremely disappointed in Club Pilates.

Source: Google

★ 5

**UPDATED REVIEW**

Original Review: I am so grateful I took the chance on Club Pilates. I tried the intro class in early December and was feeling like I had nothing to lose. I was feeling down on myself and unmotivated. The intro class with Cathy reignited my passion for self-care. Since then, I’ve completed eight level 1 reformer classes and they have all been amazing! I feel myself getting stronger mentally, physically, and emotionally. Each class challenges me in new ways. I don’t feel self-conscious in this class—I feel welcome. There’s no judgement, only gentle and encouraging guidance throughout each class. I can’t wait to see where my fitness journey goes from here.

**Review Update**: I’ve never given a place two separate reviews to speak on my satisfaction. I started with Club Pilates 8 months ago and my body is definitely transforming for the better. I’ve lost close to 30 lbs (thanks to Pilates and a healthy, balanced diet). I used to be super self-conscious about my legs as most of my fat accumulates in my lower half. I now wear Shorts! Wearing shorts is something I’ve never felt comfortable doing until now. My muscle tone has dramatically improved. My core strength has improved. I feel more balanced physically AND mentally. I’ve gone from a size 12 to a size 6 pants. I’m just really grateful and happy.

Source: Google

★ 5

Club Pilates of Glastonbury is a gem to find! I tried several other gyms, Pilates, bare locations in Glastonbury and surrounding areas. When I did the free trial class with Cathy she was friendly, up beat & not pushy. I immediately knew this was the place for me. That friendly, helpful culture is throughout the Glastonbury team. Every class, each instructor, helpful, friendly kind. I love Club Pilates of Glastonbury!
M.Caldara

Source: Google

★ 5

I absolutely love this Pilates studio! I recently had a baby and an emergency c section, after I was cleared to workout I joined this studio. They were so accommodating and there is a mixed group of individuals which makes the experience not so intimidating. I would recommend this Pilates studio to anyone I know! :)

Source: Google

★ 5

Source: Google

★ 5

I have had a great experience at Club Pilates! I came in a year ago with pain from tendinitis in my wrist that was impacting my ability to exercise, and do simple things like garden. My wrist pain has nearly resolved, in addition to my overall strength and balance dramatically improving. I would absolutely recommend Club Pilates to anyone of any age.

Source: Google

★ 5

I just love Club Pilates in Glastonbury and can't imagine ever not including Pilates and this club in my weekly exercise routine. The instructors are fantastic and are experts in shaping the classes so that they offer different exercises for all of the participants' levels. Cathy is very professional and an excellent instructor herself! All the instructors pay close attention to how we are doing the exercises so we do not strain or hurt ourselves. They will provide options for a particular exercise if they know that one or more of the participants has any limitations or injuries. I have noticed a huge improvement in my balance and my strength. As I have told many people, my friend tells me that I am addicted to Club Pilates in Glastonbury. I take that as a testament to this studio, the classes and all of the instructors!

Source: Google

★ 5

I couldn't be happier with my experience at Club Pilates in Glastonbury. Pilates works your whole body, from the feet up, with flowing movements and incredible strength building. I have seen a huge improvement in my balance, flexibility, stability and overall strength. The instructors are wonderfully kind, knowledgeable and encouraging. They do a great job of varying the exercises so you never get bored with your workout. Plenty of modifications if you need them. The members are of all ages and fitness levels so you're sure to feel comfortable here. I'm always greeted with a smile when I walk in. The app they have for scheduling classes is super user friendly.

The cancellation policy is fair and very clearly spelled out in the membership agreement, so I don't really understand those reviewers stating it's unfair. Maybe read things before you sign them?

In my experience, this is a well-run, clean, cheerful place to be and I will happily continue attending. If you're looking to be a stronger, more mobile, more confident person, this is the place for you. Well done, CP!

Source: Google

★ 5

I have had the best experience at Club Pilates! The instructors are always helpful and kind, helping new students to learn and understand how their bodies move with the equipment.
If you’ve been curious about Pilates, this is your sign to give it a try.
Every step has been easy. From taking a free intro class to picking what class is right for my level of fitness even to now when my life has changed and I need to cancel my membership for awhile (which I wish wasn’t a thing!) every step was a breeze.

Source: Google

★ 5

I love Club Pilates of Glastonbury. Great studio, with challenging yet enjoyable classes that have actually helped my chronic knee and ankle pain nearly disappear. Sarah’s classes are my favorite. I really appreciate her mind/body connection + form reminders. Her reminders/suggestions always come at the right time and are very helpful, without being overwhelming. She keeps me in check in the best way, and often times humbles me with her ever challenging ways! The flow of her classes is just right. Not too fast, not too slow, and never a minute wasted. I drive nearly forty minutes to get here each time, but I love it and it has been such a beneficial addition to my low impact workout routine. Worth it! Thanks CPG

Source: Google

★ 5

I LOVE Club Pilates! I never thought I would enjoy this form of exercise, but after doing CrossFit for 10 years, my body needed something gentler, but still challenging. I tried an intro class with Cathy and fell in love! Since then, I have been attending morning classes with Sarah, who is amazing! Her classes are challenging, she talks you through correct breathing, technique, and gives form corrections, and modifications throughout the class. Cathy's classes are amazing as well; she gives information on what each movement does for your body, as well as providing modifications if a certain movement is too challenging for you at that time. I have a taken some of Ken's classes in the evenings as well and he is very fun and down to earth! I also love that members are responsible for cleaning down their stations at the end of each class, which provides safety for all of us, as well as respect and consideration in leaving a clean space for the next class! Overall, a wonderful experience and I highly recommend Club Pilates if you are looking for a new exercise regimen!

Source: Google

★ 5

Sarah is tough and challenging in the best kind of way. I highly recommend her classes.

Source: Google

★ 5

Most amazing studio with great and personable instructors. This studio and pilates has had a significant impact on my fitness journey. The membership price is highly competitive in comparison to other studios that are more expensive and deliver far less . It truly is an investment on your physical and mental health. A relationship is built with the instructors as well as other members attending the classes. Best part of my daily routine is going to reformer class.

Source: Google

★ 5

I’m absolutely obsessed with reformer Pilates, I’m so happy I found this studio. Pilates has completely changed my life! I started with going once a week and loved it so much I quickly increased to twice per week. That lasted about a month before I increased to their unlimited membership. In total I’ve lost about 17 pounds in 3 months with no other form of formal exercise. I feel better sleep better and overall my flexibility has increased. The team there is great! I typically take classes with Sarah, Rachel & Ken because of my schedule. Kens funny and I tend to laugh a good amount in class, Rachel is newer to the studio but don’t let that think she’ll go easy on you! Sarah is amazing and I go on Fridays to her class specifically to get my butt whooped LOL. She never fails to make me sweat doing the smallest movements, her classes are in my opinion the hardest yet the most rewarding. Rachel’s classes are right up there to! Pilates has absolutely changed my life I can’t say enough great things. I drive 30 minutes to go to this studio. I’ve never felt comfortable in a gym atmosphere before but I love this place.

Source: Google

★ 5

I absolutely love this studio! Staff is very welcoming and knowledgeable. Plenty of classes to accommodate all schedules :)

Source: Google

★ 1

Owner has an attitude. Must give credit card or they don't want you there! I was paying as I went and had a scheduling problem. I missed a class due to their error and was not refunded. When I confronted them I was politely fired!...very unprofessional!

Source: Google

★ 1

I liked the studio until I experienced the cancelation policy. Even thought we pay for classes in advance, your class credits are not guaranteed. If you don’t cancel within a certain about of time you lose class credit. I don’t suggest signing up unless you like losing out on money.

Source: Google

★ 5

clean,friendly staff and classes are great.

Source: Google

★ 5

I always feel amazing after Pilates with Sarah. She’s so on point with exactly what my body needs. Thanks Sarah!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google