★ 5

Dana ran a wonderful class very informative on how ours body mechanics can be improved and she was very easy to understand

Source: Google

★ 5

I just completed my intro class and it was fantastic! Dana lead our class and she was so easy to follow and kind. Front desk attendant (didn’t catch her name) was also very helpful and informative. Can’t wait to come back.

Source: Google

★ 1

Awful first class! I signed up thinking this was going to be my new go to workout studio. Unfortunately, I won’t be going back. Signed up for a class, got there early to speak to the instructor but they walked in three minutes before the class. We jumped right into the exercises. I tried to get the instructor’s attention to tell them that this was my first class only to be told that this was a 1.5 level class. Doesn’t sound like an advanced level class. It wasn’t! No further explanation, no help during the class. I had to get their attention time and time again to use the equipment. As they helped other people around me, they saw me struggling but just kept walking around. Please have the humility to accommodate people’s needs. The exercises are not strenuous at all. I’ve been other studios around West Hartford/Hartford but this was by far the worst 4 pm pilates class I’ve been part of.

Source: Google

★ 5

I haven’t been to many other locations. I went there and decided to stick around. The classes are great, and staff very friendly!

Source: Google

★ 5

I received a membership to club Pilates for the holidays, I could not be happier with the classes and instructors!

Source: Google

★ 5

I’ve had the pleasure of attending Club Pilates, and I can confidently say it’s an exceptional experience. From the moment you walk in, the atmosphere is welcoming, professional, and calming. The staff truly make a difference, and it’s clear that they are passionate about creating a supportive environment for their clients.

Sophie, the instructor, is hands down the best I’ve ever had. Her knowledge of Pilates is extensive, and she has an incredible ability to cater to all levels of experience. Sophie is not only skilled at guiding you through each movement, but she’s also incredibly encouraging, making every class feel tailored to individual needs. Her positive energy is contagious, and you leave every session feeling stronger, more aligned, and motivated.

The administration and management team, particularly Jasmine and Nikki, are a joy to work with. They’re both incredibly helpful and always go above and beyond to make sure everything runs smoothly. Whether it’s answering questions, handling bookings, or offering advice on class options, their professionalism and dedication to customer satisfaction are outstanding.

Source: Google

★ 5

Club Pilates in West Hartford, CT has been mind changing for me. The staff, is incredible! No matter what instructor you may have at that time, they’re all really superb. My body feels so relaxed, flexible and rejuvenated after each session. Jasmine, the manager is an incredible representation of the staff she supports. You’ll have no regrets joining this incredible club!

Source: Google

★ 5

Sure! Here’s a sample Google review for Club Pilates in West Hartford:

Rating: ★★★★★

I absolutely love Club Pilates in West Hartford! The studio has a welcoming and positive atmosphere, and the staff is incredibly friendly and knowledgeable. The instructors are professional, and they take the time to guide you through each exercise, making sure you’re doing it correctly and safely. Whether you’re a beginner or advanced, there’s something for everyone here. I really appreciate the variety of classes and the flexibility in schedule.

Source: Google

★ 5

Club Pilates makes me feel refreshed and new each and every time! Everyone should get a Pilate Body !!

Source: Google

★ 5

Club Pilates West Hartford has classes at multiple times throughout the week to fit each person’s needs. All instructors are fabulous and suggest individual modifications as appropriate. Very friendly and welcoming studio!

Source: Google

★ 5

I’ve really enjoyed the studio and the instructors. Feel stronger after each class

Source: Google

★ 5

I've been a member for almost a year. The instructors are knowledgeable, patient, and are willing to answer any questions, even during class! Participants range from young to old, some are pregnant, and many of us have particular physical limitations. Pilates can be difficult at the start, but each level is based on what you have learned in the previous one. I have built up physical strength, improved my balance, and gained confidence.
Club Pilates is clean, well-maintained and everyone who works there is friendly and welcoming.

Source: Google

★ 5

Each class is exactly what my body needs

Source: Google

★ 5

Club Pilates changed my life. I am strong in ways I never thought I could and many exercises are performed targeting stabilizing muscles. This is a win for me!

Source: Google

★ 5

I’ve been going to Club Pilates for two years now and have attended more than 500 classes. I absolutely love this place and the energy it gives. The instructors are the sweetest and most encouraging, and they definitely know what they’re doing because I feel like I’m a teen again. Thank you Club Pilates ❤️

Source: Google

★ 5

Source: Google

★ 5

Instructors are amazing work with you at your pace and comfortable

Source: Google

★ 5

Love this place! I’ve been coming since it opened and it’s my happy place 🥰

Source: Google

★ 4

Love this place. So many great classes and good instructors.

Source: Google

★ 5

Mia is amazing!!!! Love the challenge

Source: Google

★ 5

Love taking these classes and all the instructors are amazing !! 10/10 recommend

Source: Google

★ 5

I am so happy that I join club Pilates. I love coming here and lost incredible weight especially in the hamstring and lower ab area. Owner Jasmine is very sweet. I love the 7pm classes with Mia which give time to come to class after work. I wish them all the best and one request to conduct more evening classes and evening classes on the weekend. Thank you, sin

Source: Google

★ 5

Wonderful atmosphere

Source: Google

★ 4

I LOVE Mia’s classes. She is phenomenal. The only reason I can’t give 5 stars is because I wish she had more availability during the week in the evenings and also that the evening classes started at 5:30 since a lot of people get out of work at 5PM.

Source: Google

★ 5

Source: Google

★ 5

I’ve been to almost 100 classes now and I love this studio so much, my favorite instructors are Mia, Nicole and Adriana! They’re so positive and have helped me see so much progress 🥰

Source: Google

★ 5

Source: Google

★ 5

I have been attending classes at club Pilates in west hartford for over a year and I love the classes. I have made this my morning routine and feel centered and ready for my hectic day. The instructors in the morning are fantastic!!

Source: Google

★ 5

Club Pilates is a great workout and experience. The instructors are fantastic and knowledgeable. It is fun, interactive and the best way to shape your body.

Source: Google

★ 5

Great and welcoming place for all levels

Source: Google

★ 5

Mia, Adriana, & Sophie are amazing! I’ve only had these 3 instructors. Each class is different & keeps you challenged!

Source: Google

★ 5

❤️

Source: Google

★ 5

I love how every class has a new move or new progression to keep it from getting boring!

Source: Google

★ 5

We love Mia ❤️

Source: Google

★ 5

Great studio, clean, and caring instructors. Mia is wonderful!

Source: Google

★ 5

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★ 4

Creative good instructors here!

Source: Google

★ 5

Source: Google

★ 5

I love this studio. I have been doing classes every week day for about 3 months. I feel stronger each week. Would absolutely recommend.

Source: Google

★ 4

I’ve been attending this studio for about two months now and recently upgraded to the unlimited membership because I love it so much! Adriana, in particular, is an outstanding instructor. When I first started, her Level 1 class was perfect for me. She made learning the basics easy and enjoyable, and her fun, upbeat energy kept me motivated to keep coming back.

What I appreciate most about Adriana is her ability to adapt to the needs of her students. She’s incredibly attentive, adjusting the pace of the class as needed—whether that means slowing things down for clarity or ramping it up when everyone’s ready for a challenge.

I’m now taking her Level 1.5 class, and it’s the perfect mix of challenge and enjoyment. I always leave feeling like I’ve had an excellent workout. On top of that, Adriana’s warm personality and sense of humor create a welcoming and lighthearted atmosphere. Fitness classes can sometimes feel too serious, but she fosters a real sense of community, making every session both effective and fun . The only reason it’s not five stars is because I wish there were more cardio and center balance classes at night so I could try those too!

Source: Google

★ 1

I am surprised this place does not have any reviews and wanted to rectify it. I am so happy this studio exists. In my 20s, I lived in LA and went to Club Pilates (I had an unlimited class pass so I went to pilates at various studios every day)! In the intervening years I have been diagnosed with a chronic condition that makes it easier to injure myself and stuck inside during the pandemic and I’ve always missed my pilates classes. I was SO happy when I moved to Hartford and found this studio! I’ve taken a few classes (Flow 1) with three teachers and they are all excellent. Ken is great for people like me who have body funkiness or are newer to Pilates/exercise. He’s very nice and approachable, and he gives more adjustment and information about how to adjust your practice as you go. I love the focus on micro movements. Rachel’s classes are really fun and I feel like they are the most like a yoga class and a lot of great instruction around form and breath—a great teacher for people transitioning from yoga to Pilates. I also feel like I get the most soreness of big muscles (quads!! Glutes!!) from her classes. Tiffany’s classes are the ones that really remind me of LA Club Pilates classes—they’re fun and fast moving. These are so fun because you’re so focused that you can’t believe it’s time to put your feet in straps and stretch out. I’d recommend Tiffany’s classes are for people with a little more Pilates experience (although not much!) and she’s great and keeps the class moving—love the 2000s music choices. I’m so thankful for this studio and I’d recommend it to anyone. The front desk staff is really nice and helpful. Pilates is expensive but Club Pilates is the cheapest I’ve found and worth it if you can!

Edit: This studio canceled classes constantly over the summer with zero gestures of goodwill in return while continuing to charge for individual no-shows. I’m now pregnant and can’t go very suddenly and it’s impossible to cancel if you have a medical emergency—they’re just going to charge me $300 for zero service. Go somewhere else! So scammy. It is also very difficult to cancel—you have to fill out a form to begin the cancellation process. Why not make it as easy to cancel as it is to sign up?

Source: Google

★ 1

Summer 2024: Classes regularly cancelled with little to no notice. Air conditioning regularly not working. Instructors occasionally no-show without notice. Do not recommend this club.

Source: Google

★ 1

My experience with Club Pilates in West Hartford has been less than satisfactory. The level of customer service leaves much to be desired, and the ongoing challenges with the malfunctioning AC unit have resulted in frequent class cancellations. The process of attempting to cancel my membership has been met with some difficulty due to the need to navigate through various staff members and receiving no answers, after three weeks I was finally able to speak to the manager.

Given the investment I have made in my membership, I hold high expectations for the quality of service provided. Unfortunately, Club Pilates has not met these expectations, and I find it disappointing that a facility of this caliber struggles to maintain basic operational standards.

I would recommend exploring alternative Pilates studios in the area that may offer a more fulfilling experience. The value proposition at Club Pilates may not align with the level of service one expects for the price paid.

Source: Google

★ 3

Recently my wife started trying different Pilates classes at different studios. She was starting to like this place despite its higher price range than others, however the customer service isn’t really there. And it seems they rarely have someone to answer the phone. The classes are booked out mostly so I imagine it’s no concern to them the business they are losing or impression they leave on new customers. It is what it is.

Source: Google

★ 2

Be very cautious taking these classes. The instructors do not check if you’re performing the exercises correct. They walk up and down and are too focused on themselves and not the members. They put you in positions that compromise your neck and shoulders. It’s not natural for your head to hang back off a chair. This position can cause problems, including permanent damage to the neck and possibly compromised blood flow which will cause dizziness. They elevate people to tier 2 that have not been properly vetted.

Source: Google

★ 5

Effective way to strengthen muscles. Very clean. Well paced.

Source: Google

★ 5

I've never done Pilates before and I really like this place. The teachers are knowledgeable, the place is clean and the workout is fun. Compared to other Pilates studios it's a bargain. If I had one complaint it would be that they need a steady roster of substitute teachers so someone could fill in when a teacher can't make it and the class wouldn't have to be canceled.

Source: Google

★ 1

Awful. Don’t get roped into this! Signed up, threw out back. Tried multiple times to ask them to put account on hold, sent multiple emails, no response, called they say need to talk to manager, went in guy said needed to talk to a manager again, so I canceled the membership. They called back and told me to call back if I wanted to cancel- I was out of the country. When I got back I went in and told the guy wanted to cancel he said OK it’s all set- it’s canceled. Next time I went in (still have paid classes left) other guy knew nothing about it. Said not cancelled. When I explained what happened he told me to stop freaking out on him, he was just doing his job blah blah blah, not sure what to say next, said I’m not freaking out on you I’m telling you what happened since you’re the employee that’s here. I already canceled. Again, he admonished me and then asked if I had anything to say for myself?!?! After all that, he said, so do you want to cancel or not all snotty. Said yes and walked out as he was yelling behind me as I was leaving. He was beyond rude. I don’t even know if it’s been canceled. I can’t believe a young kid talks to a 50-year-old mom that way. My son would never treat a person esp an older woman that way. Awful experience. Still never heard from the owner. Oh, and I asked the guy today are you the owner and he said no if I was the owner, I would tell you. So strange.

Source: Google