★ 5

Great spin class with Jana. I certainly got a great workout!

Source: Google

★ 5

Moriah was an amazing instructor! It was my first time at cyclebar and she made me feel so welcome, helped me with my bike, and shouted me out during our ride. Highly recommend taking her class if you want a positive pick me up!

Source: Google

★ 5

The instructors at CycleBar in Waterford are energetic, enthusiastic, and motivational. Love this place.

Source: Google

★ 3

Overall the studio and instructors are great, I went here for about a year and did more than 100 rides. The only issue is the billing/membership situation, I've been charged for 2 memberships in a single month, which was fixed with an email. I canceled my membership back in April and was just charged this month again. I'm sure this will be fixed but be aware canceling or changing memberships could be a hassle.

Source: Google

★ 5

Awesome work out with great and knowledgable teachers!!

Source: Google

★ 1

After months of texts messages asking negotiating prices I finally decided to accept a deal we made via text.
We discussed everything, so I had thought.
After I signed up they continued to message me to pick a day to come in.
I had been moving so I was procrastinating on picking a day that I could go.
Well, I missed that day. A class that wasn’t fully booked. My account was then charged $20. We spoke nothing of that so I text them.
No response! Now I mind you they messaged me day after day trying to negotiate a price and get me to set up class. They were always so quick to respond when I text up until I asked why my account was charged $20. (And they removed the credit I had for that class as if I attended.)
A few days go by and no response. Finally, I asked them to cancel my account. It’s not OK that you can text me every day to beg me but not respond when I have a billing issue.
A couple days later, I got a response saying that I signed a contract and I cannot be taken off of billing.
First, you can’t refuse to stop billing someone.
Most importantly, though, if you can negotiate prices via text, then you should have to include every single detail via text.
Let me know, if I miss a class there’s a charge. Let me know the price you’re giving me would be a contractual agreement. I took the text as our agreement.
This place is very aggressive, shady and will do anything to take your money.
I had to cancel my bank card bc they literally said NO, I cannot cancel my account.
This place lacks integrity and I do not recommend it at all.
I don’t even wanna go back for my remaining 3 classes bc it bothers me that I was charged a late fee and the class was taken away.
So they made free money by not being genuine.

Source: Google

★ 5

Amazing! Love the classes 10/10

Source: Google

★ 5

Great cardiovascular workout. Instructors are incredible motivators.

Source: Google

★ 5

New to spinning and love it! Cyclebar is very clean. You get a clean towel every session and complimentary clip on shoes. All you need is water which they provide..

Source: Google

★ 5

Source: Google

★ 5

Great Noon Xpress Cycle Class with Maggie! So happy I found this place!

Source: Google

★ 5

If you love working out to the beat of the music, Cyclebar is a place for you! An indoor cycling studio like nothing else in SECT. A great cardio workout brought to you by a variety of instructors who all have their own unique vibe to bring to the room!

Source: Google

★ 5

If you haven’t tried CBW yet, you’re missing out! 10/10 would recommend 😊

Source: Google

★ 5

CycleBar is clean and friendly. The instructors and owner make you feel like family. Great musically driven Cardio workout. When you are done with the ride you feel great.

Source: Google

★ 5

CYCLEBAR Waterford is more than just a fitness studio! It is a growing, diverse, and positive community of people that love to meet their goals together! Honestly, the people here are what make this place special. The workout is different everyday but also some aspects are familiar so it feels comforting and also challenging at the same time. Come try it-- you won't be disappointed!

Source: Google

★ 5

CycleBar is a welcoming environment that has become nothing short of a family. It’s great to see people get just as excited for other member’s milestones as they do for their own!

Lindsi always says her goal is to make an inclusive environment that allows anyone to feel safe and included. Her and her staff continually deliver on a daily basis.

Source: Google

★ 1

Do not join if you ever plan on canceling. See other 1 star reviews for their experiences, this is no different. Account was frozen, then was incorrectly charged the full amount of a monthly membership plus an additional fee. Called to cancel the membership, they said they wouldn’t reimburse it but would cancel it the following month. While disputing this, they started charging weekly late fees of $25 even though we were in the process of disputing the charge. Overall poor management and there are clearly a number of previous members with the same experience who will never be going back.

Source: Google

★ 1

Source: Google

★ 1

One star because I can’t give them zero. My one star review had to do with billing. I had to freeze my account for school reasons and then cancelled my account via email as instructed. Only I wasn’t told that frozen accounts can’t be cancelled.? So I hadn’t really sent in a 30 day cancellation? Well not until they charged me one more monthly fee $104. Then my account will be closed? Oh not my debit card until April 10th when they promised they would not charge me again? Really? They refuse to take my debit card off the account until then. Anyway beware of these tactics if you are ever offered to “freeze” your account when you really want to cancel it!! And make sure it is more than 30 days notice!! Or you will be charged and your debit card will be hostage. This location has no intention of helping in any way with this issue. Disappointing.

Update: They charged my account the following month after I was told it was canceled. I went into the studio and she easily was able to go onto my account and refund it with a few clicks. She was very unconcerned and laughing about the refund. Extremely unprofessional.

Source: Google

★ 1

Followed their cancellation policy, never heard from them. Called and was told no worries I will get that canceled for you. 3 weeks later, I got charged. Called twice..voicemail, snarky gentleman named Kevin, no callback from the manager Maggie. I only finally got a text from someone no name given after leaving a voicemail with their corporate billing department. I have been getting the run around for 2 months... do NOT give them your credit card information.

Source: Google

★ 1

Source: Google

★ 5

Best place, BEST people! I hated working out before joining Cyclebar, now I’ve reached 100 rides in 5 months ♥️

Source: Google

★ 5

Best place ever

Source: Google

★ 5

I just took my first class yesterday with Kayla and I had so much fun. I love how friendly and inviting the atmosphere is and it made my day when I walked in and they had written on my locker "Welcome Laura!". They were also great about explaining how everything worked to me for my first day which made me less nervous. It was definitely hard for me my first ride but I loved it and can't wait to go to my second class.

Source: Google

★ 5

Love CycleBar Waterford! The instructors and classes are so great and motivating! And the community is so welcoming!

Source: Google

★ 5

Source: Google

★ 5

Joining Cyclebar a few months ago has reignited my passion for indoor cycle! All of the staff is super nice and helpful for beginners. First class is free

Source: Google

★ 5

This has been my new home away from home! Making new goals for myself everyday! Love the community and the vibe!

Source: Google

★ 5

Cyclebar is an amazing workout! For all levels!

Source: Google

★ 5

Been coming for months now and I so look forward to each ride, every instructor is great but Maggie has my favorite music! Everyone is so kind and helpful and enthusiastic.

Source: Google

★ 5

When you can get an incredible cardio-resistance workout & simultaneously get all the feels with the instructor’s playlist, it’s a must do workout!!
Huge Kudos to owner, Lindsi, for knowing just what the area needed and bringing this studio (and its sister, PureBarre, next door) with incredible instructors for all to enjoy!!
Highly recommend checking both out! You won’t be disappointed!

Source: Google

★ 5

If you want an amazing workout that incorporates cardio and some weight work, this is the best place to come! I absolutely love the workout I get here each and every time. The atmosphere is friendly and motivating. I love being greeted by name each time I walk in. The classes are always mixing up choreography and music and themes to keep it fun and fresh.

Source: Google

★ 5

All around an amazing experience.

Source: Google