North Haven Health & Racquet

North Haven, 100 Elm St #2510, North Haven, CT 06473 | β˜… 3.8 (139 Review)

πŸ“ž +1 203-239-5665

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Fitness center Gym Personal trainer Pickleball court Racquetball club Tennis club

About the Club

North Haven Health and Racquet Club mission is to offer our members a positive, friendly and family oriented atmosphere to reach their fitness goals. NHHR has over 75,000 square feet of space which includes 6 tennis courts,5 racquetball courts, a basketball court, a track, , cardio equipment, free weights, and tanning. We offer Tennis lessons & clinics, Pickleball socials & clinics, additional pop up classes, special programs, and MUCH more! Call us for a tour! (203)239-5665

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 North Haven Health & Racquet
 North Haven Health & Racquet
 North Haven Health & Racquet
 North Haven Health & Racquet
 North Haven Health & Racquet

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Reviews

Joseph Snurkowski

β˜… 5

Source: Google

patrick danis

β˜… 1

Absolutely terrible gym. Attempted to cancel membership only to be charged the β€œyearly fee” of over a hundred dollars stating we needed to submit in writing. Meanwhile desk staff told me to β€œtext to the managers after numerous in person attempts to initiate cancellation”. Run down gym, terrible attitudes from desk staff. Happily joining a chain gym who sadly had better customer service than a locally owned business.

Source: Google

Sandra Dube

β˜… 1

This gym and its managers Anna and SG don’t seem to care about its customers or its community. We called multiple times and even went to the location in person to cancel our membership. Every time, we were told a manager would call us backβ€”and no one ever did. The only number we were finally given to reach a manager came after the date the annual fee was charged. Convenient timing.

On top of that, when a local high school student asked about a small donation for their sports program, the manager’s response was, β€œI have absolutely no interest in that,” with an eye roll and attitude. No one is obligated to donate, but speaking to a kid like that is just poor leadership and worse manners.

We genuinely wanted to support a local business, but the lack of communication and basic respect made that impossible. Our money is now going to a corporate gym that actually returns calls and treats people decently.

Source: Google

Josh Gold

β˜… 1

Never updated their winter hours.

Source: Google

Corey King

β˜… 1

The one way of canceling your membership is via email. No one answers the email even after weeks.. random fees were charged to our account without anyone able to give us an explanation.

Source: Google

John N

β˜… 1

🚫 Warning About NHHR Gym 🚫

I need to share my terrible experience with NHHR gym. This place is completely outdated β€” the equipment is falling apart, the facility looks like it hasn’t been updated in decades, and the overall environment feels unsafe.

What’s worse is the way they handle their billing. They’re illegally upcharging members, adding fees that were never agreed to in the contract. They increase there membership, but have done no updates to the facility. When questioned about it, management dodges responsibility instead of fixing the problem.

Gyms are supposed to motivate and support your fitness journey, but NHHR is doing the opposite. If you’re considering signing up here, do yourself a favor and avoid it at all costs. There are plenty of gyms that actually care about their members and run their business honestly.

πŸ’‘ Members and potential members deserve transparency, safe equipment, and respect β€” NHHR provides none of that.

Source: Google

Chevy Vette

β˜… 3

Source: Google

John Nguyen

β˜… 1

Worst gym experience, machines always out of order and cable machines have no attachments. Icing on the cake was when they tried to increase my monthly rate... If you're a member their read the fine print, they cannot increase you're rate just because. Beware of the guy SG he is terrible, lies lies lies. They kept charging me late fees and needed to update my payment every month, what an inconvenience. SG is a manager there and asks you to text him vs a phone call. Only thing good about that place is Ana that actually helped me cancel and offered me free months. Thanks but no thanks. PLANET FITNESS IS BETTER... SEEK ELSE WHERE

Source: Google

Norman Escobar

β˜… 5

Definitely a good gym for many years of different events but of course racquetball πŸ’―πŸ€Ÿ

Source: Google

Mulanga Kamba

β˜… 1

Facility is unorganized, staff didn’t know how to operate the ball machine & asked me (a first timer) how to use it? WOW. Then they change the structure so it’s for members only and it’s about $200/month for the tennis option? Highway robbery. Trumbull has more affordable tennis packages for all levels. It’s a bit far but the staff are friendly & helpful. This place is overpriced for what they offer.

Source: Google

Mike B

β˜… 1

Impossible to contact management. The club still owes me money they charged me after my membership ended.

Source: Google

ihssane khatib

β˜… 4

Source: Google

Mohamed Hafez

β˜… 4

Good facility

Source: Google

Gina Maria

β˜… 2

Outdated facility and hard to get in touch with management surrounding questions or concerns.

During my last visit, a few treadmills were out of order, along with the televisions out of order. It got the job done for a while, but you soon learn the cost of your membership + fees just does not match up to the quality of this location.

I called in to inquire on how to go about canceling membership and resolving any owed balance, and was referred to text and email the management team. I have yet to receive response since I reached out nearly 4 weeks ago.

If you're looking for a modern, up-to-date, and welcoming facility, I suggest looking elsewhere.

Source: Google

Nicholas Poccia

β˜… 4

Source: Google

Vincent M

β˜… 5

Like the hammer strength equipment. Like the fact that there's 2 floors to workout in .Friendly staff !

Source: Google

Dustin Gildersleeve

β˜… 1

Source: Google

Yasmin & Sean-Michael McAlpine

β˜… 5

Source: Google

Ted Keyes

β˜… 5

Source: Google

Mischa S

β˜… 1

The website is the worst I have come across for a racquet club. Zero information on pickleball times and prices.

Source: Google

Danielle

β˜… 4

Source: Google

Sean Ward

β˜… 5

I didn’t come here yet but do you guys have open basketball gym i wanna go to a good indoor basketball gym

Source: Google

Melissa Falcone

β˜… 5

Source: Google

Ω…Ψ­Ω…Ψ― Ψ§Ω„ΨΉΩˆΨ§ΨΆΩŠ

β˜… 1

Source: Google

Yun Liu

β˜… 5

Source: Google

Sean Hallinan

β˜… 3

Seems like a great facility, but the programs for kids are definitely a mixed bag. The beginner tennis lessons are really just games, not really teaching tennis. My daughter did the summer camp last year, and it was fine, but they doubled the price this year and it's definitely not worth it.

Source: Google

Pieter Coenraads

β˜… 5

Source: Google

Dhruva Kothari

β˜… 5

Modern tennis courts at a great price.

Source: Google

Craig Calistro

β˜… 5

Best indoor tennis courts in CT. Great Gym that's not overcrowded like many of the other gyms in the area. Great staff. This is definitely the best club to join in southern, CT

Source: Google

Jamie Songco

β˜… 1

Refusing to let me cancel my membership and still wants to charge me. This is a joke.

Source: Google

Jocelyn Santiago

β˜… 2

Source: Google

Martin Regan

β˜… 5

Source: Google

Anthony Castellano

β˜… 5

Source: Google

Day Baby

β˜… 2

Used to be a nice gym. The last year has changed. The staff members are rude and clearly don’t like being there. They don’t clean it anymore and they take it out on the members especially the night crew. They constantly change their business hours too.

Source: Google

Logan Danville

β˜… 1

This place is a joke, the front desk needs to do some sort of training on scheduling because they have no clue what they’re doing. Cancel your memberships until they have a competent staff.

Source: Google

Brayan Montoya

β˜… 5

Source: Google

Jim King

β˜… 3

Decent facility, but too many people have zero respect and don't clean up after themselves

Source: Google

Adam Ross Raffone

β˜… 3

Nice courts, the lighting needs to be improved.

Source: Google

Sabri Gebril

β˜… 5

Very good customer service .

Source: Google

Abdel β€œDelly” Gebril

β˜… 1

Cancelled my family membership 3 times, 1 in person and I am still getting charged every month. Now I have to dispute with my bank, this gym is horrible

Source: Google

Frank Gabriele

β˜… 3

Source: Google

Jay Fucci

β˜… 4

Source: Google

Elley B

β˜… 5

Source: Google

Bhavesh Panchani

β˜… 5

Source: Google

Katie Russell

β˜… 5

Source: Google

Gino Khanis

β˜… 5

Source: Google

Elvin Gonzalez

β˜… 5

Not bad at all, lots of space everybody's not cramped on top of each other plenty of different exercise options tennis basketball racquetball weights cardio everything you need one stop.... Staff was very helpful

Source: Google

Hiram Valencia

β˜… 1

What a mess of a club. Staff struggle to even book tennis courts properly with double bookings, confusion, etc. Worst experience ever with the staff. Will never go back to this place. Save yourself a headache and go to a better club.

Source: Google

Irma Sotogras

β˜… 5

Source: Google

John

β˜… 4

A bit pricey but has everything you need from lifting, tennis, racket ball

Source: Google

Jamie Dawn

β˜… 5

Play Pickleball here during colder months. Love it!

Source: Google

Robert Friedman

β˜… 5

Great pickleball program

Source: Google

Heike Severine

β˜… 5

Stopped in to tour the facility. It has lits of fittness options to offer. It was clean and the staff was friendly and helpful too

Source: Google

Debra Hyder

β˜… 4

Source: Google

Oh Mboah

β˜… 5

Source: Google

Edgar NuΓ±ez

β˜… 5

Good seevice

Source: Google

Zorayda Cocchi (Zorayda Yoga & Wellness)

β˜… 4

Great place to play different sports for youth to seniors. I love to play pickleball there during the cold months.

Source: Google

Suzanne Rodriguez

β˜… 5

A great gym with a lot of equipment and great staff. Clean equipment and locker rooms. A++++++

Source: Google

peter grippo

β˜… 1

Source: Google

Wai01

β˜… 5

My little sister takes tennis classes here. Easy access to I-91. Multiple exercise and fitness options in site.

Source: Google

jerry dananberg

β˜… 5

Been going over 10 years, my special place.

Source: Google

Jon Ardito

β˜… 5

Great gym the basketball league is a awesome way to stay in shape and sharpen your skills. The staff is fantastic!!! Always helpful and friendly! Never feel intimidated or rushed. Overall great gym!

Source: Google

jack dise

β˜… 5

Very nice inside. Courts are well maintained and a well appointed health club area.

Source: Google

Jordan Figueroa

β˜… 3

Gym itself is not bad, but staff leave a lot to be desired they don't repair equipment. Hot water went out twice in a month, the men's sauna was broke for a month instead of fixing it they put up a sign almost mocking us. They pick and choose which rules to enforce the place gets packed with high school kids who horse play( laughing yelling flirting and even wrestling in the weight room) this obviously causes a potential safety issue, but nothing is done

Source: Google

Dan Wright

β˜… 5

Source: Google

Ziv Ben-Zion

β˜… 4

Nice tennis courts avaliable 🎾

Source: Google

Shamir Lee

β˜… 4

Source: Google

Dwayne Greene

β˜… 5

Great place to workout and play basketball. Young members at night, leave trash (empty Gatorade bottles and water bottles)on the track, window ledge and bleachers.

Source: Google

Blaise Vece

β˜… 1

No heat, no hot water for 5 days now. They could have sent an email to the members warning us.

Source: Google

Maria Solomon

β˜… 5

Great place

Source: Google

Benjamin Moskowitz

β˜… 5

Love this place! Great equipment, great environment with calm and kind people and they even have a boxing bag too which was hard for me to find. Good prices too. Definitely recommend!

Source: Google

christian corona

β˜… 5

Source: Google

Austin Nicefaro

β˜… 3

Source: Google

David Kerr

β˜… 4

Source: Google

Jim Timmons

β˜… 5

Great club. Lots of options for working out. Nice people working there.

Source: Google

R P

β˜… 5

Is Pickleball information available

Source: Google

Joe Sicilia

β˜… 5

Source: Google

Paul C

β˜… 5

Great tennis and NHHR stayed open in the snow.

Source: Google

Jeff S

β˜… 3

Source: Google

Scott Morrow

β˜… 3

I thought good precautions were in place. I enjoyed playing tennis with good friends. Staff were friendly and helpful.

Source: Google

Shmuel Ehrman

β˜… 5

Great courts at great prices!

Source: Google

Danielle Paulsen

β˜… 5

Source: Google

EDWARD Czernicki

β˜… 5

Great facility

Source: Google

Joseph Lucibello

β˜… 5

Source: Google

Asu Ashipu (Greenman)

β˜… 5

Source: Google

ZoltΓ‘n Kardos

β˜… 4

Source: Google

jerry dananberg

β˜… 5

I have been going there for years. I would not even think of going anywhere else. Nice people who work there nice people. Nice people who go there. A win, win

Source: Google

WCante Hondo

β˜… 4

Nice facility !

Source: Google

Vincent Morgillo

β˜… 5

I recently became a member, a great spa to work out at with many fitness machines and a great atmosphere

Source: Google

Morgan Johns

β˜… 5

Great place. Awesome people

Source: Google

Brian Gorman

β˜… 5

Great friendly service

Source: Google

tom lynch

β˜… 1

Brought a racket to be restrung to NHHR. Racket had a sticker from the place I purchased it with the stringing tension and the date of purchase. I asked the stringer at NHHR if he could identify the string and string it at the same tension listed on the label. He could not identify the string. I got the racket back and used it the same day. The racquet seemed to me to be playing completely different than before he restrung it. The sticker with the purchase date and stringing tension had been torn off. I decided to take the racquet back to where I purchased it to see if they could figure why it played so differently and was told the following:
The string was about the lowest quality that can be bought and that he could not understand at all how someone who strings racquets could not identify the string that was on it originally. He then put a gadget on the strings that told him the racquet was strung at 50, although the sticker that was torn off by the stringer at NHHR stated it was originally strung at 57. He also said that there was absolutely no reason for the removal of the sticker, and that he would not ever consider doing that himself. The store where the racquet was purchased has multiple locations in CT and is considered very reliable and professional(based on reviews and opinions of fellow tennis players and customers). This review does not pertain to the facility as a whole, but if you need to get a racquet strung, my opinion would be to find a more knowledgeable and professional place to get it done.

Response from owner:
We apologize that you were disappointed with the results of how your racquet was strung! Our tennis pro has been stringing racquets for NHHR for over 20 years. We have never encountered any negative feedback.

My response to owners response:
That 20 year streak has ended...and badly. Owner can never say that again. A more appropriate reply would have been:

"I am sorry to hear that your racquet was strung incorrectly at NHHR. Our pro racquet stringer must have had a bad day and NHHR will gladly refund your payment for stringing costs. I will find out why pro did not pay attention to the label on the racquet that had the stringing tension and type of string that you requested and why he then tore that label off the racquet, subsequently stringing the racquet at 50 instead of 57, and why he used string that was described as "about the lowest quality that can be bought" by the shop where you purchased the racquet."

The shop where I purchased and had the racquet strung originally, competently restrung the racquet to the specifications requested. Picture shows the spot where the original sticker was torn off, and where the the new sticker was affixed. I cannot stress this enough...in my opinion, you should take your racquet to be serviced at a place where your equipment will be professionally serviced and not abused. NHHR is not that place.

It has come to my attention that "Nicole" posted a rebuttal to my review(read further down). She incorrectly assumes that because her racquets have been strung correctly by "Dennis", and that she has never heard anyone complain about "Dennis" that he could not have made multiple errors stringing and defacing my racquet. She also claims to not know what I am talking about. I assume she read my review to offer such a rebuttal, so that claim is completely disingenuous. It can be equally assumed that "Nicole" is either a shill reviewer for the club, a shill reviewer for "Dennis", or just a misguided do gooder.

Her rebuttal should have read...I have had my racquets strung for six years by "Dennis", and have never had or heard of a problem with his performance.
If by some circumstance "Dennis" made egregious errors with a racquet, then either the club, or "Dennis", should be more than happy to refund payment, or correct the problem to restore what I believe to be his stellar professional reputation. Seems "Nicole" is trying to put lipstick(disingenuous rave review) on a pig(NHHR racquet stringing disaster).

Source: Google

Brett Calkins

β˜… 5

Great gym. The staff is friendly and helpful. Lots of new equipment, clean locker rooms and showers. I’ve literally lost 85 pounds working with the trainer l.

Source: Google

Mark Minotti

β˜… 5

Love this gym! Everything is in the right spots and the place has a great atmosphere for working out! After lifting, I usually finish my workout on the indoor track which most gyms do not have. People actually come here to work out too, not just to hang out taking up the machines and looking at themselves in the mirrors....lol

Source: Google

Ronice Awudu

β˜… 4

Source: Google

Howard Meyer

β˜… 3

Decent racquetball courts. A little run down.

Source: Google

Milo β€œMilow” Whetteckey

β˜… 5

Source: Google

Key

β˜… 5

Source: Google

Jennalee Levesque

β˜… 5

Source: Google

Adrian Ramos

β˜… 5

Great workout environment, and it's never busy!

Source: Google

Stephanie Rotondo

β˜… 5

Source: Google

Rafael Romero

β˜… 5

Source: Google

Dawn Alicandro

β˜… 4

Source: Google

John Gaetani

β˜… 5

This is all the gym I need

Source: Google

dmitri alvarado

β˜… 4

The tennis courts here are excellent. They also have racquetball courts and a very well equipped gym.

Source: Google

Michael DiCristina

β˜… 1

Honestly this place sucks....

Source: Google

Ronnie Zachey

β˜… 1

Had no problems with this gym other then its old and outdated but last year the manager dave physically assulted me for no reason. He had do right to put his hands on a minor since I was 17 at the time. Not to mention the rest of his staff isn't really the friendliest either. And after he put his hands on me he had shown no remorse what's so ever in fact he was criticizing me. I don't recommend this gym to my worst enemy.

Source: Google

Marco R

β˜… 3

Source: Google

B Dattilo

β˜… 5

Source: Google

Ankit Patel

β˜… 5

Source: Google

Jungmin Choi

β˜… 5

Source: Google

Valerie Duffy

β˜… 5

Great tennis program for a juniors at all levels.

Source: Google

Thomas barrera

β˜… 4

Source: Google

Phil F

β˜… 5

Excellent amenities. Good service. Knowledgeable staff.

Source: Google

Chris Sitro

β˜… 3

Source: Google

Nan RubyD

β˜… 4

Source: Google

Kim Solomom

β˜… 4

Source: Google

Tyler Criscuolo

β˜… 1

Source: Google

Young Bear

β˜… 4

Source: Google

kim solomon

β˜… 5

Clean and the equipment is up to date..dont know why I left this gym in the first place ...

Source: Google

Ryan Skoronski

β˜… 1

Source: Google

Gallo 17

β˜… 5

Source: Google

maribel santos

β˜… 5

Like

Source: Google

Kimberlie Cole

β˜… 3

Good gym.

Source: Google

Cheryl Smith

β˜… 3

Expensive and a bit clicky. But Zumba classes are amazing!

Source: Google

Taylor Munson

β˜… 3

Source: Google

Akshar Agarwal

β˜… 5

Great facility

Source: Google

David Northrop

β˜… 4

Source: Google

Tiffany Collins

β˜… 3

Source: Google

Hassan Bourhrous

β˜… 4

I started to like this place.

Source: Google

R T

β˜… 5

Very friendly atmosphere and good management

Source: Google

Jessica Rivera

β˜… 1

Source: Google

Caroline Yip Hendley

β˜… 1

I was very disappointed with this club's policy of charging the full amount of court time for an unexpected defualt to a tennis match due to severe illness. They essentially charged the defaulted players twice the match fees. Yes, it is every club's right to charge for court time but I've played at plenty of clubs where players who unexpectedly default due to emergencies or illnesses are given the benefit of the doubt and not charged for court time. This club could have at least just charged the players their own portion of the fees. Just goes to show that the club is only interested in securing as much $$$ as it possibly can without factoring in the well-being of the players.

Source: Google

Mike Lemke

β˜… 5

Place is great! The manager I can't remember his name but he is great also! Come check the club out! It's better than that corporate chain edge ! Staff at the edge are young nobodies who work out on the clock!

Source: Google

Luis Serrano

β˜… 5

Amazing club? 75,000 square feet ! 2 fitness areas . A women's only area, 6 tennis courts, 5 racquet ball courts , a full court basketball court also! Staff care about the members and it's a great place to workout!

Source: Google

Anabela Maia

β˜… 5

Awesome facility! where else can you find it all under one roof PLUS amazing people.

Source: Google

Theresa Trombetta

β˜… 1

DO NOT JOIN THIS GYM! The place is old and outdated. The management is awful, they actually lied straight to my face with false promises! The owner specifically told me that when I went away on winter and summer break I could freeze my membership with no problem. This was NOT the case! In actuality you can not freeze the membership unless you have a medical condition. That is NOT how he explained it to me. I am a student and I would have NEVER joined if I could not freeze my membership. No matter what the owner says reread your contract because the owner is just another salesman trying to pitch his sale. HE is a LIER and will STEAL your money.

Source: Google

Stephen Joyner Jr.

β˜… 3

Do not wish to have a membership because many of my friends are paying arm and leg for something they don't even use I pay up front when I visit just to play hoops and the price is always different when I walk through the door. Other than that there aren't to many issues one of my favorite places to play ball when the weather is cold.

Source: Google

Cristiano Pereira

β˜… 2

The place looks old and outdated, but my son like it (because his friends from school goes there). The only really complain I have it, is those 2 years TRAP contracts that they have it. I'm paying almost $70.00 from something that I did not even use it, and I could get for half of the price on a better place. but. its my fault that I signed. I hope that's helps you. Keep in mind. No FAMILY Contract (you going to regret it).

Source: Google