★ 5

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★ 5

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★ 5

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★ 5

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★ 5

State of the art equipment top notch employees

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★ 5

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★ 5

Norwich Fitness Center, formerly known as Summit, has quickly become more than just a gym—it’s a community hub. Locally owned and operated, the new leadership has brought a fresh and inspiring vision that goes beyond fitness. Whether it’s through their CrossFit programs, vibrant pickleball scene, or well-organized community events, Norwich Fitness Center is uniting people of all ages and backgrounds.

The energy here is contagious. The staff is friendly, the environment is welcoming, and there’s a genuine sense that this place is about more than lifting weights—it’s about lifting each other up. With the direction the new owners are taking, this is a place the community should absolutely rally behind.

If you’re looking for a place to move your body, meet great people, and be part of something meaningful, Norwich Fitness Center is it.

Source: Google

★ 4

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★ 5

Worked out in several gyms over the years, to include Norwich Fitness years ago. This gym is very clean and organized. Everything is where it belongs a in working order unlike other gyms in the area. Shout out to Holly.. She works hard to maintain a very clean environment..

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★ 5

Gina rocks!

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★ 2

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★ 1

I signed up for use of the sauna. $40 a month. Altogether it cost me $120 . I went once and found that I could not go in saunas according to my Doctor. In order to request a refund I had to go to their request site. I was denied. So I called the fitness center and explained to them. The woman on the phone told me the owner would be out of class in 15 minutes and she would return my call. She never returned my call. I called her twice..don’t understand why I can’t get some kind of refund. I only went once. But for a business woman who won’t even address this nor would she talk to me. I’m a taken back. This is how she does business. Sad. Thumbs down

Source: Google

★ 1

The owner sounds very childish while I’m reading these reviews. People are complaining about the bad management (rudeness/sarcasm/etc) and he literally proves it to be true with his replies on bad reviews. 😂🙏

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★ 5

Enjoying the personalised attention I get from my PT sessions. Eric is great! I get a great mix of strength and cardio while working on my goal to run a 5K and increase my flexibility! Not a must for everyone, but I’m lovin’ the CrossFit style workouts!!

Source: Google

★ 1

Professionalism is lacking in the management team's service. When the administration of this gym changed everything went up, but other than painting the wall and adding new equipment, nothing changed I am member wine 2011.Also becoming incredibly costly. I would look for another gym to be apart of.

Source: Google

★ 1

Absolutely atrocious gym management. Quadrupled the prices in their first month of ownership, charged hidden fees for "facility upgrades" without asking.

Then, upon cancellation, charged a cancellation fee that was the price of 1-2 months.

Absolutely pathetic, garbage ownership.

Source: Google

★ 5

There are many classes, weight machines & free weights. There is also an open room to use to workout by yourself.

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★ 1

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★ 5

Amazing

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★ 5

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★ 1

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★ 5

Friendly staff very clean

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★ 1

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★ 5

It's a good gym with plenty of equipment.

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★ 5

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★ 5

Love my gym and the atmosphere

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★ 5

Hoop House was why we were here. Redone insude, great basketball floor, seats everywhere, and my son got to play ball in a great environment.

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★ 5

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★ 1

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★ 5

I Have been teaching classes for 15 years at the same place.

Luigina is the new owner since 2022.

Great new changes have been in place and also many more to come.

It is a family based gym and love all ages that come.

Come and try my Silver sneaker classes, Yoga classes and Pilates Plus. I am here 4 days a week.

NAMASTE!

Source: Google

★ 2

They have what they need for a gym in regards to weight lifting and cardio. The hoop house is great to too. Overall the staff is friendly. However doing business with the crossfit owner is extremely off-putting. I've seen how some have been treated and I for one am not a fan. This display of aggressive behavior and poor attitude unfortunately takes a heavy toll on a any good rating this place may deserve. Maybe in time this will change, but I for one will not be returning.Response date 12/17/2023: I stand by my reviews. Each case in which a negative review has been given, multiple chances have been as well. My deepest sympathies that this may be unsettling however I stick by my reviews.

Source: Google

★ 5

I started here as a walk in to try it all out under previous ownership and was ready to leave this gym. My experiences now is Day and night in comparison the atmosphere and staff here is hard to describe in one word but to sum it all up GREAT!. This is now considered a home to me and I consider the New owners Coach Gina, Coach Jordan and Coach Ashley like family. I highly recommend this gym for all different goals from multiple different classes to CrossFit which I just started and now got what they call the bug to just moving at your own pace in the cardio/Strenght area with multiple different machines available. The list is endless and I can keep going for hours. Please understand the bigger goal and picture we have for the future and bare with us here at NFC. Also as much as they give to their members they give to the community and the less fortunate and many different ways. Stop by check it out.

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★ 5

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★ 5

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★ 4

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★ 1

Avoid this gym. I had signed up for a 12 month membership but moved abruptly. I reached out to cancel but was locked into a 12 month contract - okay, fine. They were still taking money out of my account for months after the 12 months was up. I reached out and it took nearly a week for them to get back to me. And they won't refund the additional months because I was supposed to know that I needed to cancel a SECOND time. BAD Business!

Source: Google

★ 5

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★ 5

Absolutely love this gym, so clean and the staff is truly one of a kind!

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★ 4

Great gym with plenty of parking. I've been coming here since it was Summit. The staff are all friendly. Good amount of space in the front gym area with plenty of machines and free weights. I don't use the crossfit/ basketball area but it's nice that it's an option that's available. My only complaint would be that some of the gym members can be slobs and leave rags and trash everywhere and not properly re-rack their weights. But all in all I'm very happy with my membership and plan to keep coming here.

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★ 5

Amazing gym and extremely clean! Ask for Jordan if you need any help. Visiting from out of town, and they were very accommodating.

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★ 5

If the hoop city gets the new floor and other plan upgrades, this place will be 5 🌟.
They upgraded! There is more to follow but they are proceeding in a formidable way.

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★ 5

Love this gym. The community is positive, the rates are reasonable, the gym is clean and has high quality equipment. I recommend this gym to anyone looking to take lifting seriously

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★ 1

Paid for a day pass to use the basketball gym. Was there for 10 min before getting kicked off the court for scheduled training and they refused to give me a refund. The owner didn’t even care. The court sucks anyways. Won’t be going back.

Source: Google

★ 5

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★ 5

Awesome place Awesome staff

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★ 5

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★ 5

Your which fitness center is a fantastic place to exercise very comfortable atmosphere very nice And professional staff

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★ 5

Love this gym. They are in transition right now. New equipment prep going on. New color scheme throughout. Can't wait to see what's coming.

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★ 5

I’ve trained with Mike a few times and his facility is by far the best in south eastern CT. Check them out and you won’t regret it.

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★ 5

This place is more than just a gym, it's a home. It's where I have fun and forget about my problems while being surrounded by friendly people. Professionals who are always willing to help you and with a structure that has improved in recent times.

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★ 5

NFC is a great gym. Very friendly, welcoming, and very clean (that’s what I look for in a gym). Gina and the other coaches at CrossFit are amazing at helping you out through the workouts. They don’t push you to do anything you can’t do or want to do. They are always there to ask questions and meet you at your level. I was nervous to get back into CrossFit but NFC welcomed me with open arms and I havent stop going! If you are looking for a regular gym or maybe a CrossFit gym, NFC is the place to be.

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★ 1

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★ 4

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★ 5

Amazing staff

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★ 5

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★ 1

They won't let you pay cash and pay 3 months 6 months or one year ahead of time very old grimy regulars hog the machines they sit on their phones and sit and text and talk

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★ 5

Best place in the area for cross fit & boot camp classes! Everyone is friendly & welcoming, and all instructors are very knowledgeable. 👍🏼

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★ 5

I can’t say enough good about the staff, programming and community at NFC. There is so much value here for the price. But truly, I’d pay more. This place is a little farther than some other CrossFit boxes I’ve tried in the area. I make it work because once you find a “fit fam” and an owner who coaches people to truly be better- you hang onto that gold.

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★ 4

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★ 5

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★ 1

Gym could use some upgrades but that's every gym in the area. Old owners at Summit were reasonable new owners not so good. For example I was not paid my last day there, owner made all sorts of excuses but still has not paid me.

Some of the coaches there are good but others with there Google trophies have no buisness near children.

Fitness arena was a really good feature of the gym but they turned it into mostly cross fit thus abandoning the people who liked that feature of the gym. Hopefully most took their money to one of the better gyms in the area which was every other gym.

Source: Google

★ 5

Norwich Fitness Center is more than a gym, and instead a fitness community! I have always been a gym goer… but had never found a place that was the right fit. I joined NFC last summer and finally feel like I found THE place. I have met great friends here and feel completely welcome! Not to mention the coaching staff is stellar! I always feel challenged to be the best version of myself and to keep working hard to reach my fitness goals. Stop putting it off and just join!

Source: Google

★ 5

Norwich Fitness Center has been amazing! I was looking for someplace with a team-oriented environment and this is it! Everyone is so supportive of each other and the coaches provide plenty of motivation to help you push yourself and really see what you're capable of. The new location on Wisconsin Ave. is spacious without being an overwhelmingly large gym. Just the right size to work out alone if that's your thing, or say hi and chat with folks once you get to know the "regulars" faces.

Source: Google

★ 5

The best gym/family I could have ever asked for. Norwich Fitness Center is THE best. The coaches go above and beyond to show you how strong you can be. They push you to do your best even when you might not want to. I am so grateful to have found this gym when I needed it the most. If you’re looking to join a gym that will challenge you in ways you didn’t know possible, NFC is it!

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★ 1

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★ 5

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★ 5

This place is my second home. The owners and members have become family to me. The gym has a welcoming environment and everyone is so supportive. I highly recommend this gym!

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★ 5

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★ 1

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★ 5

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★ 5

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★ 1

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★ 1

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★ 1

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★ 1

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★ 1

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★ 5

NFC is ran by some absolutely amazing people who take pride in what they do. If you are looking for a top notch place to workout and have a true community feeling then look no further!

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★ 5

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★ 5

If you need a good workout program at a affordable price this is the place to go

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★ 4

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