★ 2

The studio has so much potential if they would put the time, $ and effort into replacing the equipment and maintaining the physical space. I came back to visit this year, and the studio is in worse shape than it was last year.

The treadmills are original to the studio (and they’re often broken or don’t incline), there are bubbles in the workout floor, holes in the wall, a missing fan on the wall, lots of clutter on and under the coach’s station, and a thin layer of dust and dirt everywhere—especially on the floor. I hear the rower tablets are a disaster too (battery operated).

I’ve been to many gyms across the USA, and this is one of the ones in the roughest shape. Based on the reviews here, they only seem to respond to positive ones and the ones they do respond to are mostly AI sounding. I spoke to a friend who said that the studio allegedly is getting remodeled, but they have been saying that for the past four years…. Enough with the excuses and delays, make the proper investment!

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★ 5

Just signed up for this OTF. 2 classes in and all the coaches have been so friendly, helpful, and welcoming.

I've been to alot of gyms and finding challenging workouts AND friendly community is incredibly difficult. After the first class it was kind of a no brainer to sign up.

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★ 5

Since Jake took over as manager of our OT fitness studio in Gbury, the entire space has undergone a remarkable transformation — not just physically, but in spirit. What was once a decent place to work out has now become a clean, welcoming, and genuinely motivating environment where members feel like part of something special.

First, the attention to cleanliness has been outstanding. The floor mats are consistently clean, the fans dust-free, and the small facility is well maintained. It shows that care is taken not just in appearances, but in creating a healthy environment for everyone.

Beyond the physical upkeep, it's the little touches that really speak volumes. Encouraging signs, handwritten boards with uplifting quotes or member shoutouts, mints, Richie’s greetings, and thoughtful décor choices all send the same message: you belong here. It's clear we're not just viewed as customers, but as part of a community.

Jake, and his team (front desk staff, and all our wonderful coaches) have fostered a sense of camaraderie that’s rare to find. People linger a little longer after class to chat, new members feel welcomed right away, and there’s a shared energy that motivates everyone to do their best — and support each other in the process.

It’s not easy to cultivate that kind of culture, but Jake has done it with grace, attention to detail, and a whole lot of heart. The studio doesn’t just look better — it feels better. And for that, we’re all stronger.

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★ 5

Staff is amazing and always welcoming, studio is always so clean, all around a great atmosphere. Jordan and Serene are the best coaches!! Highly recommend!

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★ 5

The Glastonbury studio has such a great community feel. The coaches push you without being intimidating, and the classes fly by because they’re so engaging. Easily one of my favorite places to work out. 10/10 Recommend !

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★ 5

Crazy energy and the best workouts!

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★ 5

THE BEST! The manager Jake is so committed to making this place great.

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★ 5

Jake at the front desk is outstanding! He's super friendly, efficient with any account questions, and his positive attitude sets the tone for every visit. And Coach Chelsea? She's incredible! Her enthusiasm is infectious, with spot-on coaching, form tips, and motivational vibes that keep the energy high throughout the class. Thanks to her guidance, I've boosted my overall fitness and even hit personal bests in endurance and power.

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★ 1

My wife and a lot of her friends have been long-time members at OTF Glastonbury, but it feels like the studio just isn’t keeping up. The equipment is breaking down — treadmills stopping mid-workout, rowers not holding up — and people are having to leave class early because of it. Multiple folks have sent in complaints, but the responses sound like canned AI replies instead of someone actually listening.

It’s frustrating. In a business built on motivation, consistency, and member loyalty, you’d expect them to invest in keeping things in shape. Instead, it feels like issues are just being deflected. A good example — about a month ago, there was no running water, and members were told to use the Whole Foods bathrooms… Whole Foods caught on about this.

The workouts and coaches can be great, but the lack of investment in equipment and customer care is making it harder and harder to justify staying. Hey OTF, do the right thing: listen to your members and fix what needs fixing.

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★ 5

Took my first orange theory class with the discounted first day deal, I loved the class and my instructor Jordan was amazing! She perfectly demonstrated each exercise and was so helpful and motivating through the whole class.
I liked the mixture of cardio and strength training. While it was challenging, the energy in the class made it go by fast.
The studio itself was clean and easily accessible with lots of parking.
Will be back to take a class with Jordan!!!

Source: Google

★ 5

I recently went to Orangetheory on what I thought would be an average Monday—but there was nothing average about this workout! From the moment I arrived, instructor Jordan welcomed me and walked me through the program. The session was a powerful mix of intense running and strength training that really pushed me to my limits. There were a few moments I debated throwing in the towel, but Jordan’s energy and encouragement kept me going strong. I’d highly recommend Orangetheory to anyone looking to take their training to the orange zone—where average Mondays turn into extraordinary workouts. Huge thanks to Jordan!

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★ 5

I LOVE this studio!! The front desk is always friendly and helpful and the trainers are amazing. I mainly took classes with Chris and Chelsea because that was how my schedule aligned but all the trainers are excellent and always looking to help clients with their unique fitness goals. I recently moved and Jake and the front desk staff were extremely helpful and patient in getting my membership transferred so that I could keep my great rate. I don't have enough wonderful things to say about these guys!!

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★ 5

I have always had good experiences at this location. This is one of the few locations in CT that offers the 90 minute class (every other weekend) so I appreciate that they offer this format and it is always highly attended! The coaches are great - just due to timing, I usually have Coach Chris and always find him to do a great job and get us through a tough workout! The front desk staff is always nice as well. Overall, I highly recommend this studio!

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★ 5

I had one a package of classes in a charity raffle for Orangetheory here in Glastonbury. The classes were to be used in that same month that I had one and I had just had surgery recently, so I called and asked if I could extend it a little bit. Jake, the manager was sympathetic and was kind enough to extend it a little bit. Then, when I called, I had spoken to the gentleman at the front desk, whose name is Richie, Well, Richie could not have been a nicer guy. He was pleasant efficient, and Very accommodating, Just a Good guy. The day of my first class I had mainly dealt with Chris who is the trainer and he was sympathetic to my needs after my surgery yet he and his partner pushed me just enough for me to feel that I accomplished something without overdoing it. I’m sure all of the trainers are just as professional and knowledgeable. The gym was clean, Everybody wipes down their equipment basically at the same time. Hope this helps folks make the right decision.

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★ 5

Orange Theory in Glastonbury is an amazing mind, body, health and fitness community. I started OTF a little over a year ago and I love it. All the coaches in Glastonbury are motivating, knowledgeable, help you with the exercises, and even lift you up when your spirits are down. The front desk staff and studio manager, Jake truly care about your health and fitness journey. I love this studio and look forward to working out! Highly recommend you try a class and I bet you will love it!

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★ 5

Great coaches! Best workout :) so happy I joined!

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★ 5

All the coaches and front desk staff are very friendly. The work outs are a true a calorie burning. The coaches are a great motivators.

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★ 5

Wonderful community and fun, challenging workouts - thank you to the motivating coaches and friendly staff for making excercise fun!

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★ 5

I have a fused spine and the coaches ALL check myself before I wreck myself during the weight lifting segment. I get the peri-menopause busting workout and mood-booster I need to get me through my day! LOVE LOVE LOVE this place! Thank you Jake and EVERYONE! OFT Glastonbury for the WIN!

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★ 5

Was in town for business and saw a local orange theory not far from Hartford. Serene was one of the best coaches I’ve seen in class. She made sure to help me get in better form for weights and energy level was on 10!!! Highly recommend

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★ 5

Their trainers are great and attentive. I typically can burn 750-850 calories in an hour.

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★ 5

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★ 5

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★ 5

Jake is fabulous. Keeps the gym clean and always very helpful and friendly. The entire staff is excellent.

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★ 5

OTF Glastonbury has it going on!
Great way to get a workout and a good sweat.

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★ 5

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★ 3

First, I’m spoiled by Attleboro Massachusetts so everything will pale in comparison but I’m not impressed with my interaction with the SA. I stopped in to ask about transferring my membership and he couldn’t answer one question and seemed annoyed that i would even bother to ask. The waiting area has clearly seen better days with chips of paint off the walls, the sad display of member signs (birthday burn, number of class milestones etc), and the studio just seemed really small and cramped-like I’d be working out on top of someone with zero room.

Part of where I’m relocating to does include OrangeTheory as a consideration and I was not feeling the friendly, welcoming vibes here.

I’ll look towards the shoreline instead.

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★ 2

Coaches and classes are great, the upkeep is clearly ignored. Sometimes I debate going to the edge. I do wish they had a dehumidifier and enough weights. Love the coaches..the reason I say

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★ 5

Well structured classes. Solid coaching. All around great group.

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★ 5

Best way to get an effective and fun workout in! I never push myself to run as fast or long by myself, and the coaches are friendly and fun! I love tracking my heart rate level too!

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★ 5

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★ 5

Great workouts always changing and challenging but fun. Coaches are excellent at showing the correct positions and giving advice if you have injuries.

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★ 5

Since I have started going to Orange Theory, I have had nothing but pleasant experiences! The trainers are very encouraging and provide an atmosphere that has helped me to get into the best shape I've been in a few years! I'm grateful to Orange Theory for helping me to be happy physically again.

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★ 5

Fun, efficient, and effective work-outs. Coaches are motivating and always helpful! Music tracks are energizing as well.

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★ 5

I signed up for the gym membership. No pain no gain

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★ 5

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★ 5

I have only taken 3 classes and I'm already seeing results! The staff are so encouraging and take the time to ensure you feel welcome. You never feel out of place or that you can't do this workout because they are supportive and will answer any questions you may have. They also pay attention to you while your wowing out and will help you correct your posture or the way you are doing an exercise so you don't injure yourself. I'm totally looking forward to my future classes and encourage anyone wanting to not just lose weight but gain muscle and strength.

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★ 5

Just joined a few days ago after my hair stylist recommended it and I am hooked!
The classes are well monitored but the coaches and this helps you learn of the proper form for the workouts. I also enjoy the upbeat music of the classes and the amount of work you’re putting in ! Can t wait for my next class. Definitely money well spent.

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★ 5

Five stars, great coaches, great environment to achieve goals! Just show up and make the one hour count!

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★ 5

Great work outs that are always changing. Love it!

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★ 5

I love OTF! My life is changed for the better. I’ve been going since January of 2023 and I’m seeing the difference in not only my strength, but mental strength as well. I LOVE Coach Chelsea and Coach Chris!!!! I look forward to my classes every morning. I never thought I’d love it as much as I do!!

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★ 5

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★ 5

I have been doing OTF for just about 3 years and have no regrets! The coaches are phenomenal and push you to be your best!

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★ 5

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★ 5

Love Orange Theory Fitness in Glastonbury! OTF got me into the best shape of my life. Coach Chris and Chelsea always push me to challenge myself! I highly recommend OTF.

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★ 5

OTF Glastonbury is the absolute best! I’ve been coming here for almost 4 years and can’t say enough good things about the coaches and the motivating environment. Thank you OTF Glastonbury!!!

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★ 5

I am addicted to this place. Love love love Coach Chris and coach Chelsea. The workouts are amazing. I only wished they had more time friendly lift classes. Other than that great staff and awesome people to workout with

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★ 5

Coach Chris is the best! He makes me run too fast, makes me work too hard, and makes me sweat too much! Would recommend any of the Glastonbury coaches, they’re all amazing!

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★ 5

Love this studio! I get a fantastic workout every single time but the workouts are never exactly the same so I never get bored. The staff is awesome and the atmosphere is so fun and motivating!

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★ 5

The work-outs are varied, motivating and fun. Coaches are motivating and very passionate about what they do which is great.
At 55 years of age, I can say confidently say that OTF is the best workout/exercise experience I have had. I would highly recommend for all level of athletes.

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★ 5

Love this workout. The coaching and encouragement you receive helps you stay engaged and motivated. I’ve gotten real results—lost 25 lbs and gained muscle at age 55.

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★ 5

Fantastic workout with incredible coaches

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★ 5

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★ 5

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★ 5

Coaches are Super supportive and motivating.
They are very approachable and I always feel like I can ask questions without being judged.
At 53 Years of age, I’ve never had a better workout experience.

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★ 5

I like everything about the OT workout. From the moment you walk into the studio you can feel the energy. The people at the front desk are friendly and welcoming and get you in the right mood before your workout even starts. The workout itself is fantastic. They are always varied so you don’t get into a rut and are never bored. If you want to work hard go for it. If you just want to move a little bit and not push, that’s all right too. If you need some motivation to get going that day, just listen to the instructors. They are fantastic at providing you with the instruction, energy and enthusiasm that you need to make your workout great. One of the keys to a long healthy life is to keep moving and OT checks that box big time. Young or old, in shape or not, you can do this workout. If you are looking for a way to get the exercise you need, give OT a try.

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★ 5

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★ 5

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★ 5

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★ 1

Gym membership fees and exit fee are insane. Workouts are great but the ins and outs of the contracts are just nasty.

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★ 5

Great workout. Staff and coaches are friendly and energetic. Fitness for anyone starting out or an advanced athlete. Really like the challenges and having a different workout every time!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Super friendly and knowledgeable staff all the way around. Wherever you’re at in your fitness journey this is the place to go!

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★ 5

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★ 5

Professional staff, beautiful and clean facility with new and well-maintained equipment. I highly recommend this program to anyone who wants to take their fitness to the next level.

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★ 5

Great workout and staff! Intense, but fun.

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★ 5

Love going to classes - coaches are always helpful and encouraging as well !!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love OT in G-bury! Coaches are great and a different workout every time you walk through the door. The key: you control the pacing so your workouts can be tailored to meet you where you’re at. Give it a shot!

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★ 5

Been going to OTF Glastonbury for almost 18 months. I’ve never found and exercise program that I wake up in the morning looking forward to doing u til now. The staff is great, the trainers are amazing, helpful and encouraging, the music is on point and their app makes booking appointments seem less.

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★ 5

I love working out at this gym! The coaches are knowledgeable and encouraging. They want you to succeed and reach your goals. I like how the coaches can help me modify an exercise if I need an alternative. This is a great place to train.

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★ 5

OTF is the total package. Great workouts that are different every time for a full body workout. Amazing Coaches who provide support and motivation. Finally a great community of members each with their own goals.

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★ 5

Orangetheory fitness has helped me discover my passion and develop as a person in terms of fitness goals. Being part of a community that is welcoming and works towards challenging you to be the best you has motivated me to do my best. The coaches and staff are very personable and make going to OTF desirable.

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★ 5

I love going to Orangetheory in Glastonbury! The coaches, staff and other members are all so great. Coaches can always provide modifications for the workout, are motivating and truly want to see you succeed. Would recommend anyone who is interested to try a class out! The studio is very clean, they follow all precautions, and really do what they can for their members.

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★ 5

Love Orangetheory Glastonbury! Amazing coaches who are always there to provide modifications, advice, and encouragement to help you reach your goals! Workouts are fun and effective. I joined over 2 years ago and continue to love going 3+ times per week!

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★ 5

The staff here at OTF is amazing! This is the only fitness center that I have been able to remain consistent over a long period. They keep it exciting and fun every day!

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★ 5

This location has great coaches who are personable. They work with you individually and get to know you. Always a great workout.

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★ 5

I love OTF ! I am an athlete and this is the perfect workout for me . It’s challenging and makes you sweat ! Amazing one hour workouts, coaches who care about your personal success. Lots of fun people to train with and everyday is a new workout! Just did a rowing workshop that helped me understand the equipment and style to get the ultimate body workout. Thanks

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★ 5

First off - let’s start by saying EVERYONE can do these workouts. To many, they may seem intimidating, the hardest part is walking in. Once you are there, the energy and coaches will help guide you along. Everyone starts at their own pace! Don’t worry about what the person next to you is doing - just showing up and doing your best is enough! Secondly, this gym has allowed this busy mom of 3 to make ‘me’ time a priority. I thoroughly enjoy the workouts, the coach’s and can’t recommend them enough. If you have been contemplating it... just do it! You’ll get hooked and be surprised what your body can do! Go OTF Gbury!

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★ 5

The only workout I consistently have shown up to! Great coaches, great staff, and wonderful community! Great results and fun! Clean and safe and following all precautions.

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★ 5

I can’t say enough about OTF! Amazing one hour workouts with playlists to keep you motivated and coaches who care about your personal success. I love the variety of workouts and how they’re constantly challenging you to better yourself.

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★ 5

Love this place! Workouts are great! Coaches are great! Atmosphere is great!

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★ 5

Love the workouts! Love the coaches! Love the staff! so happy I joined when I move to Glastonbury in 2019.

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★ 5

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★ 5

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★ 5

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★ 5

LOVE IT ! Best trainers ever! Best way to start the day!

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★ 5

Orangetheory is the best workout I’ve ever committed too. Feels like personal training but without the hovering. I have been a member since August but have been a fan since 2017. I just had never lived close enough to a location to commit. Since joining the Glastonbury gym I have tried a few others in the areas and Glastonbury is my favorite. The coach’s are motivational and attentive. The sales staff knows everyone’s names (which is great for checking it and it feels like they don’t necessarily have to as they are not in the classes.) Try it! 10/10 would recommend.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Beware: don’t buy the class card online that the advertise, they won’t honor it. Pushy membership team, constant 9:15am waitlist, inconsistency with payment information.

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★ 5

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★ 5

Academia ótima

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★ 5

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★ 5

The coaches here are the best. Especially the Head Coach, Laura. She will make sure you do not fail your workout. She is eager to give advice and I’ve benefitted from that immensely. The work outs are life changing - you will want to put in the work!

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★ 5

This studio has completely transformed my life. I have lost 65 pounds since joining in July '19. I went from walking around my neighborhood to running a 5k in 5 months. The coaches Laura, Chelsea, and Ngozi are excellent. The staff Brittany, Jordan, Jackie and Lyndsey always make my visit a great one. Be sure to come to Orangetheory Fitness Glastonbury regardless of your fitness level, you'll be welcome!

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★ 5

I have tried several gyms and hated them all -- but I LOVE OTF! The coaches are great at giving modifications for injuries, and Laura has awesome playlists!

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★ 5

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★ 5

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★ 1

This review is regarding payment only. New members beware of smooth-talking staff who might tell you that they aren't strict about taking an extra class one month if you didn't use up all your classes the previous month. This is not true and you will be charged for an extra class automatically.
All that aside, the workout is awesome and worth trying.

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★ 5

Tried Orangetheory for the first time and everyone was incredibly helpful. From Tony getting me initially set up to Laura coaching me through the workout. Amazing team here ready to help you achieve your goals! Thank you!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Great coaches, environment. Never a dull workout.

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★ 5

Personally I don't believe in group training, but this is awesome! Recommend !!! 😉

Counter Staffs were friendly and helpful. If explain more about words which coach may use in the class for a new member ,base, push, all out, it would be perfect. Thank you :)

Today was my 2nd session but 1st time with coach Meg. She was energetic and helpful. During the class, she came to me and asked if i wanted to use a heavier dumbbell, i nodded, she said she would with me and made sure i could handle this weight, here we go! She was paying attention to everyone and push at the max individual. Good job Meg.

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★ 5

Great environment, friendly staff, group coaching rocks!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this place! Awesome, energetic coaches and an excellent workout!

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★ 5

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★ 5

The variety and energy of the workouts are great! You can modify the workout to suit your level. And the coaches work with you on an as need basis, so you feel like you are getting a personal session, without the pressure of being single out.

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★ 5

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★ 1

Tried to charge me AGAIN after i paid the last 30 days of my membership unwillingly. Good thing it didnt go through! Unbelievable.

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★ 5

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★ 5

I have tried so many different workouts, gyms, and fitness plans. Nothing has been like OTF. The staff is so nice and helpful, and they remember you. They build you up and give you a GREAT workout. The workouts are hard but they are able to modify if you need help or have an injury. Love it here!!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

OTF Glastonbury is the first workout that I’ve stuck with for almost a year, and I actually look forward to. The coaches are fantastic, the studio is clean, the members are friendly and the workouts are not only fun but fly by. I always recommend OTF Glastonbury to family and friends and will continue to!

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★ 5

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★ 5

Just joined last week but I feel amazing! Classes are challenging and I can’t wait to get back every time I leave. Very cool concept. Glad I found it.

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★ 5

Coaches are fantastic and provide a fun, challenging and supportive environment. Great workout each and every day!

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★ 5

Every workout allows me to push myself to whatever level I am capable of on any given day. Working out in a group setting with a coach aids me in getting the most out of my workouts.

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★ 5

Great work out, supportive and professional staff. Im looking forward to my Orange Theory journey

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★ 5

I love Orangetheory Fitness!! It’s the first type of workout that has actually worked for me. I love that I never know what to expect when I walk through the door and never walk out disappointed. I would highly recommend this workout to anyone!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Easy to follow class, great team! Love the music!

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★ 5

So far a great experience - I love Chelsea’s motivational style, her classes are the best!

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★ 5

Love OTF Glastonbury and all the staff! The coaches are awesome and truly inspiring, during every single workout! Thanks for all you do!

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★ 5

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★ 5

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