★ 5

Just love all the instructors

Source: Google

★ 5

Pure Barre is the perfect mix of challenge and focus. The classes are full-body and demanding but never crushing; they are as hard mentally as they are physically. I’ve seen real changes in my muscle and mindset since starting. It’s a workout that pushes you to be present and determined, and the community makes it even better—the people who come consistently are fantastic humans who have become friends.

Source: Google

★ 1

Source: Google

★ 1

I typically don’t write reviews. But pure barre Westport is the most unprofessional place I’ve ever dealt with. When you try to cancel your membership on the app, it redirects you to the contact information. It says in order to cancel, you have to reach out to them and can’t do it online. With this knowledge in mind, I’ve tried to call and reach out a few different times. I’ve left voicemails. They never answered the phone and I never got a call back. I had my boyfriend try calling a few different times when I was at work. Nobody answered him either. Even he found it appalling how they supposedly run a “professional” workout gym but can’t answer the phone? So how am I supposed to cancel when nobody answers the phone or returns my calls? They say to give a 30 day notice, yet I called 30 days before the next billing period and didn’t get a response. I’ve been trying to cancel for a month. Finally, we get someone to answer the phone and they say you have to email and ask for the forms yourself. They said they’ll have a manager reach out to me to handle this situation. They texted me and sent me the email address. I told them I emailed them and AGAIN no response from them 😭 EVEN when I emailed them. I emailed them a second time. NO. RESPONSE. I texted them back saying I sent emails and I’m met with a “this service is unavailable” text? Which is also weird because this number has texted me and replied to me since I got my membership. And now all of the sudden the service is unavailable? Hmm… rightttt. After all of this, I had to CALL AGAIN asking for someone to make this right and to please cancel my membership. After persisting for over a month, I finally got the email back with the form to cancel. They told me they sent a message saying they don’t answer emails on the weekends and would reply on Monday. I NEVER got that message either. How was I supposed to know that if they never sent me a message saying that? And they’re open on the weekends so why would anyone assume they don’t respond when they’re open? But of course, I’m being charged for next month :) even though I was actively trying to cancel my membership. It’s extremely unprofessional, frustrating, and quite frankly a scam. Take barre at literally any other place besides here. And from the reviews I’ve seen on here, theyre probably going to reply saying it’s my fault still.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Fantastic studio with amazing staff! I’m always warmly greeted and the teachers are so helpful with form and questions. This is an amazing community to be a part of and I’m excited to get stronger through these classes!

Source: Google

★ 1

The absolute worst customer service I have experienced. Today was my first time at the westport location and I arrived 2 minutes late due to traffic & the lack of parking in the lot. I was told I couldn’t be let in because i was “late.” I explained my situation; however she was not sympathetic whatsoever and turned me away. Definitely something I have never experienced at other locations like Fairfield.

Source: Google

★ 5

Today was my first barre class, everyone was so nice and welcoming. The staff and instructor were super attentive to my needs and encouraging. The exercises were low impact but I definitely felt a burn, the instructor helped me out to make sure I had the right form. Will be back!

Source: Google

★ 5

It’s always super challenging So you’re constantly able to set and break goals. It’s very rewarding /addicting in the best way

Source: Google

★ 5

Great place with lovely people

Source: Google

★ 5

I've been going to pure barre for over 10 years now - it's just the best, especially the Westport location!

Source: Google

★ 5

Pure Barre has been like physical therapy for me. I started going to PB after injuring my knee. With all of the “lift, toning, and burning”, I’m happy to say I can run 5Ks again! I can’t promise recoveries from knee injuries for everyone, but I can promise you’ll be met by caring instructors that offer adaptations to any of their exercises so you can finish each class for a healthy you.

Source: Google

★ 5

I have been a client at PB for a couples years and im still so blown away from the results and constant variations of classes… it never gets easier.. actually gets harder… how???

Source: Google

★ 5

This past week were my first two classes at Pure Barre Westport! The staff and instructors could not have been more welcoming, not only was I shown around the studio but I was introduced to the style of fitness which pure barre focuses on. The high intensity low impact classes fit my style perfectly and the staff worked hard to make sure I knew the terms and lingo which would be used in the class such as tuck and zip. Myself and other new people to the class were told how we should configure ourselves to make sure we focus the correct muscle group and are not susceptible to any pain or discomfort. Overall it was a great experience and I’m counting down the minutes to my next class!

Source: Google

★ 5

I took my first pure barre class this week, and I was so impressed! My instructor Kristina took plenty of time to explain to me and the other first timers the basics of the movements we would have to perform in the class. She explained to us that it might seem a little overwhelming at first but it will get better, and it sure did! By the end of the class I was feeling like I was getting the hang of the class. I will definitely be taking more classes and I am excited to try the other types of classes at the Westport studio! I will be recommending Pure Barre to all!

Source: Google

★ 5

Was in town for the holidays and took a class after Christmas—really enjoyed it! Instructor was supportive, enthusiastic, and encouraging without being too intense (particularly appreciated since I hadn’t done a class in a year). Studio was spacious and music was good. Will definitely be back next time I’m in the area.

Source: Google

★ 2

Absolutely loved the actual instructor dedication and content of the class.

But...

Had the most miserable experience with the front desk about cancelling the class. Cancellations require 30 days notice, so if something happens in your life, where you have to abruptly stop attending the class - you will still have to pay over $200, because.. well, because that's their policy.

It's absolutely insane and entirely lacking flexibility for peoples' lives and lifestyles for the year of 2021. Non - progressive bureaucracy.

I have friends all over the country where ***depending on the branch*** they don't have to pay anything, unless they are PHYSICALLY attending the class and taking up space.

Not here in Westport, CT, I suppose not.

Do not recommend this branch. The branch manager most likely cuts deals for others, but if they don't know you, and they don't feel like it - they'll screw you. Seems like the branch just runs rogue without any supervision from execs. Very sad.

Source: Google

★ 4

I think the staff is very professional and it’s a good workout

Source: Google

★ 5

Source: Google

★ 2

Signed up for a class package last year but only attended a couple of classes before package expired -- was out of commission due to a severe ankle injury. I emailed the owner to ask if there is a way to get a longer extension. She said I was required to provide physician's note proving that I had an injury. Due to the fact that I am a physician myself, and was hobbling around for months, it seemed pretty obvious that I had an injury, but alas my word was not good enough. It wasn't worth the hassle for me to set up an appointment with another physician just to get a note to "prove" to Pure Barre that I was telling the truth. Oh well. I have happily taken my business elsewhere.
Update: the class package was sold over the phone (they placed an unsolicited phone call to me). The "original purchase agreement" was not provided at the time.

Source: Google

★ 4

Though I've done barre before, this was my first time at a Pure Barre location. I signed up with ClassPass for a 50 minute Pure Barre Classic class. The studio is very clean and spacious and feels pretty welcoming. The class was pretty fast-based and upbeat and you get a good burn. However, I'm not sure that it would be the best choice for someone who is brand new to barre. Though the teacher did observe everyone's form and corrected where required, I do feel like some of the movements were unclear or confusing.

Source: Google

★ 5

Source: Google

★ 5

Love the studio and the instructors! They take the time to correct your form and provide a different class from one day to the next so you're never bored. Fantastic workout!

Source: Google

★ 5

I started in March and am hooked! I love the studio and the instructors are great! It is such a great work out!

Source: Google

★ 5

Source: Google

★ 5

Classes are great and always change so you never get bored. Instructors give you that one on one attention during class so you get the most out of each workout.

Source: Google

★ 5

Getting stronger thanks to Pure Bare instructors. Great workout and it is true no pain no gain. Thanks

Source: Google

★ 5

Love PB Westport! The most amazing workout and the best instructors!

Source: Google

★ 5

Amazing location and instructors ! Love pure barre!

Source: Google

★ 5

I've tried many different workouts in my life and Pure Barre has been the only one that has changed my body! Lift, Tone and Burn sure is true....Even after 2 kids, I'm more toned than I ever was! Thanks again PBW!!

Source: Google

★ 1

The classes are monotonous, not enough stretching, and next to zero attention paid to your form. I was sold into buying a 12 month auto pay (shame on me) and there was zero flexibility to cancel it without paying for two months I did not use and $255 fee, despite my complaints on the classes and schedule. You're better off anywhere by here.

Source: Google

★ 5

Pure Barre is a fun, challenging, and fantastic workout. I was hooked from the very beginning. The community of people who work and workout there are wonderful, inclusive,and encouraging. I would highly recommend Pure Barre to anyone who wants a great workout by highly trained professionals!

Source: Google

★ 5

It really pushes you from the first class and it motivates you to get fit and keep going. It also makes yourself push harder every class to do the exercises better with the help of the trainer.

Source: Google

★ 5

I love that the instructors try to know everyone’s name and check in on the people taking the class. It is so much fun to be in class and finish. the class!
I wish there were some classes around 2:30/3pm

Source: Google

★ 5

Love at first tuck! Pure Barre has changed the way I think of "fitness" - it challenges both mind and body. And, the technique really produces results.

Source: Google

★ 5

Instructors are amazing . The change the workouts to keep it entertaining.

Source: Google

★ 5

Comfortable environment and supportive instructors help to make you endure the pain. I've just started and have done 2 classes in the last 3 days, and despite how sore and achy I am can't wait to get back this weekend!

Source: Google

★ 5

Today was my first time visiting Pure Barre in Westport and only my second time taking a barre class. Today's class was fantastic. It was challenging, but I was able to modify the movements to where my body is today. The instructor was incredibly kind and helpful throughout the entire class. She even made it a point to introduce herself after the class was over as I was clearly new. I will absolutely be back!

Source: Google

★ 5

55 minutes all to myself. I feel stronger, more focused and centered at the end of every class I take. It helped me throughout my pregnancy and I've bounced back so quickly post partum thanks to PB! I tell everyone to take one class and they'll be hooked!

Source: Google

★ 5

Completely changed my whole approach to working out. The teachers are fantastic, the classes are fast paced, and while challenging, they're not overwhelming, and the results - with regular sessions - truly are extraordinary. As one smart teacher said, "Come 10 times and you'll see the difference". It's so true.

Source: Google

★ 5

Love the way I feel strong and muscle fatigue but also stretched out after every class. Love that no class is ever the same. Never a bad instructor. Great music. Nice relaxing atmosphere at reception area and always friendly.

Source: Google

★ 5

Christine's class was challenging with just the right amount of instructor support. I would definitely take another class with Christine.

Source: Google

★ 5

Source: Google

★ 5

A Pure Barre workout gets results like no other workout. The teachers in both Westport and Fairfield are consistently amazing!!!!

Source: Google

★ 5

Killer workout that will help you tone and lengthen your muscles! I was somewhat skeptical of a group fitness class and afraid I'd get bored. 350 classes later I can't get enough! Every class is fun and challenging in different ways. The 55 minutes flies by and I leave the studio feeling better about myself. The instructors are so encouraging/motivating and I've made so many friends with fellow LTBers. Also, the retail boutique stocks the best workout clothes around. So many are versatile enough to wear to class and then around town.

Source: Google

★ 5

Can't say enough about pure barre westport! Great teachers, great atmosphere, and great clothes. My home away from home!

Source: Google

★ 5

Pure Barre Westport is everything you look for in a fitness studio! The instructors are passionate and friendly and even with it being one of the toughest work outs around the quick changes in your body, great music and relaxing feeling after each class will keep you coming back for more!

Source: Google

★ 5

Pure Barre is the best workout! It tones and tightens your entire body. If you haven't tried a class do so ASAP!

Source: Google

★ 5

If you want to tone your entire body, Pure Barre Westport is the place to be! The teachers are so inspiring too!

Source: Google

★ 5

I always have a great experience at Pure Barre in Westport. Everyone is so friendly, staff and clients alike! The best part about it though is the full body workout I get. It really, truly does lift, tone, and burn. My advice- try their new client special for 30 days unlimited and go as much as you can (even if you are a lil sore) and you're sure to see results!

Source: Google

★ 5

Pure Barre Westport is my second home - I love going here. The studio is beautiful, the staff is so welcoming and the workouts are amazing. I can't say enough great things about this place!

Source: Google

★ 5

Source: Google

★ 5

Amazing workout. A full hour of a complete body program Leaves you sweaty and happy. Low impact with super results. Everything gets a little smaller and a little tighter. Anyone can do it. Teachers are fabulous and music gets you going.

Source: Google

★ 5

The teachers and staff make you feel welcome - Learning your name right from the start. Definitely a positive environment. I haven't had a bad class yet!

Source: Google