★ 5

Source: Google

★ 5

Source: Google

★ 1

***BAD BUSINESS***
Misleading sales pitch! I was told that I could cancel if i wanted. There is a cancelation option within the App, but if you select it, it advises you to call the office. When you call the office, they inform you that you are required to send them a cancellation request in writing and then entertain multiple canned responses. The response i received stated my contract was for 3 months, of which i paid, and that I could cancel and my last payment would be April 26, 2025. Yet, today they charged me AGAIN!! I sent another email requesting a refund immediately. I will be submitting a dispute charge with my financial institution and contacting the BBB! This is outrageous that they attempt to force you into continuing to pay for a membership that you DO NOT WANT! Do not give these people your credit card information!

Source: Google

★ 5

Source: Google

★ 5

Studio is clean, staff is friendly, coaches are welcoming and great at leading the class, helping with adjustments as needed, and encouraging participants. Have been a member for over a year and have visited studios across multiple states. Glad this one is my home studio.

Source: Google

★ 5

Started with the February special and have been hooked ! Really enjoy the pace and the workout . Emma is my favorite coach , her vibe is just top tier .

Source: Google

★ 5

Very helpful and always there to answer all my questions. Probably the best place to start or continue your fitness journey!

Source: Google

★ 5

A great workout experience!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Just finished my 10th class. Everyone has been so warm and welcoming. I’m able to jump right in and have my hour of exercise and stay focused. The atmosphere is very upbeat and positive!

Source: Google

★ 5

It was absolutely awesome💪🏾🔥 I'll be back!

Source: Google

★ 5

Love the workouts and the team there is just great!

Source: Google

★ 5

I love this studio! The coaches are super helpful and very encouraging! It is also very clean! Highly recommend orange theory in Bear!

Source: Google

★ 5

Source: Google

★ 5

The workouts here make you push yourself to get a great workout in and burn a ton of calories. This location is huge compared to the others with 15 stations and ample space in the lobby.

Source: Google

★ 5

Great place to work out if you have the ability to go three or more times per week. The instructors are great!

Source: Google

★ 3

great workout instructors but the music is too loud. It is like being at a hard rock concert. You might want to use a good pair of ear plugs to avoid permanent hearing damage.

Source: Google

★ 5

I hate exercise but I love Orangetheory Bear! I find myself here about five times a week. Give it a try!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

My favorite studio! All the coaches and staff truly treat you like family! But most importantly I have even met some new friends that are members! #5amcrew 🤍🧡

Source: Google

★ 5

The coaches are awesome and the whole experience is 100% worth the money. Highly recommend.

Source: Google

★ 5

Source: Google

★ 5

Love the workout! It's intense in all the best ways!

Source: Google

★ 5

Jake is awesome! Always great workouts at OTF.

Source: Google

★ 5

I love this gym! The coaches are great and the workouts are awesome! If your looking for a doable challange join today!

Source: Google

★ 5

I have been at Orange Theory Bear since July 2020 and I LOVE it! I am editing this review (April 2021) beacuse of how amazing this studio is!

The coaches really care and help you during each class. I love how they are always cheering us on and helping us to achieve our best. They instruct you on the correct/safe way to do different exercises and take the time to help you.

The Bear location is huge, which is great for when you have to switch stations. Everything is always super clean and I feel very comfortable going especially during the current climate. Each workout is challenging so you are constantly working to make yourself stronger, and build endurance. When I first began I could barely power walk a mile, now I jog/run a mile during each class and I was just able to complete my first 5 mile race! If you are looking for a positive environment to workout, where you are challenged and taught what to do this is the perfect place for you!

Source: Google

★ 5

I have been a member at OTF Bear for one month, today! I wasn’t sure what to expect when walking in for my first free class... but I knew walking out that same afternoon that OTF was the perfectttt fit for me.

I’m not one who normally goes to the gym. To me it’s intimidating and I often time feel judged because I never seem to fully know what I’m doing. But that is NOT the case at OTF.

I love the structure of each class, and how there’s a coach to talk you through everything. you’ll continuously learn new exercises and i love that for each there are variations they can show you if you need to switch things up. You’re not alone in your workouts, you have others at the stations with you all with the same goals in mind. And the OTF bear family has been so so warm and welcoming. From day one I felt at ease and knew I was in a safe space with some awesome individuals. And at OTF, they make the workouts fun with themed days, and other fun twists to switch things up so workouts are always fresh and never stale. In my first most alone I’ve already joined others for a transformation challenge, and am now doing the OTF marathon month.

All in all - I HIGHLY recommend OTF to most anyone! If your unsure like I was, just give it a try and I think you’ll enjoy it just as much as I have.

Source: Google

★ 5

Great staff !!
Hard a@#$ workouts 💪♥

Source: Google

★ 5

Clean environment , and consistent coaches and great work out everyday

Source: Google

★ 5

It’s a Great place! The people are very friendly and the variety of workouts is awesome! The only downside is the state’s unnecessary mandatory mask requirements!

Source: Google

★ 5

Great, motivating, not your typical gym!!!!

Source: Google

★ 5

Source: Google

★ 3

*Update* Meg was fantastic dealing with everything & helped take care of us. Still tricky policies but certainly people there to help.

Great coaches & staff but terrible experience.

Faulty equipment (maybe due to the delayed opening) which resulted in 8+ classes not being recorded. The whole point of the gym is to track your heart rate throughout the workouts. How can you do so when a device you just paid $100 for isn’t working?

No notice on app that you’re using more than your allotted classes. Woke up at the crack of dawn to be told that “we meant to text you. You can stay for $18.” Mind you that’s more than some gym memberships for a whole month.

Said to be a month to month contract. Gave 31 days notice. Have to pay the next month. These policies are in the contract but you’re being advertised to as if it’s one month. It’s two.

Source: Google

★ 1

I absolutely love the staff at the site - so nothing to do with my overall rating. I wish you could separate out the two. They’ve been very helpful and always looking to encourage you to do your best during the workout. However, the technology, app, and cancellation policy is not as it should be. The workouts don’t fit with my overall health challenges and the program is pretty set so modifications are not significant enough to continue on. When I went to cancel classes via the app - I’ve gotten charged $12 for everyone I cancelled. Again the staff was great at getting things straightened out to the extent they could, although the underlying problem still remains making it impossible to manage through the app. The 30day cancellation Policy actually ends up being a 60day policy unless you really get lucky which is super confusing when you try to break it down. So I signed up on day 1 to larger plan - realized that was too optimistic and reverted to the lower plan. To make life easier we didn’t cancel anything - we just submitted the revised contract same day. Simple and per their instructions; no negative impact to me. However, that doesn’t qualify as a 30day cancellation per the contract you sign. I have to pay another month of the elevated rate until it can drop down and then it appears another month before I can cancel completely. And of course to value my dollar, I should keep doing the classes till I am done, but not sure that’ll be possible physically, plus the added aggravation of being ‘trapped’ in the cancellation process. Be very careful when you sign up, as getting out of the contract is not simply 30 day notice and be sure to double check scheduling with studio the first few times to make sure app and studio are in sync.

Source: Google

★ 5

I absolutely love this gym. They are super friendly and very helpful. Please come by and say Chantell recommended.

Source: Google

★ 5

The Bear OTF instructors and staff are awesome. They are friendly, professional, thoroughly prepared, accommodating to members needs and always there to answer questions and/or give sincere feedback boosting overall workouts. The gym is extremely clean and well maintained. I enjoy my experience here at the Bear location.

Source: Google

★ 5

Source: Google

★ 5

Very exciting workout

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★ 5

I can not wait for this location to open! So beautiful inside

Source: Google

★ 5

The studio is gorgeous! The staff works really hard to keep it in “tip top” condition! The owners, head coach and manager are some of the kindest and most professional people in the industry. Overall, such a positive experience!!! Check it out!

Source: Google