★ 5

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★ 5

I came here on a day pass during my recent trip to Washington and can’t recommend this place enough! The reception staff (Destiny!) were excellent, the facilities very clean and the sauna in the women’s locker room was perfect. Next time I’m in town, I’ll definitely be back!

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★ 5

As you enter the gym, there is always the friendly greetings from the staff of " how are you". The facilities are top notch -clean, and well - maintained.

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★ 5

Jesse, Jerreh, Chris, Aron and all the staff have all been super helpful so far! Thank you!

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★ 4

very solid gym! surprisingly not crowded. great value for money. would recommend

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★ 5

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★ 5

Great and responsive staff. Responsible support staff. It's all about the people. Jessie, and Destiny, and Luis make the gym seem like returning home.9

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★ 5

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★ 5

Aron was amazing
He knew what i needed exactly
he knows what he s doing

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★ 5

A GREAT GYM, with great staff, and an amazing manager, Jeri. There are classes, many with Spanish maestro Andres, separate areas for free weights, cardio, and exercise machines on different levels. There are men and women, younger and older, newbies and power lifters, gay and straight, all respecting each other’s space. This a gym for everybody. My wife and I have been coming here for 2 years and have thoroughly enjoyed it. We highly recommend it.

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★ 2

This gym has a great front desk staff, and the instructors who teach group classes are just excellent. However, a lot of the group classes are oversubscribed. They try to pack too many students in the same room and people kind of bump into each other, etc. It's a bit scary. To make matters worse, there's not enough equipment to go around so you have to "share your weights" which really diminishes the value of the workout. Does not seem that management wants to buy more equipment so the solution is to "share".
Also, the floor of this gym is just terrible. Worst choice possible. I could go on and on. Downstairs, the weigh room has no windows. If you need a bit of natural light, you won't get any.

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★ 5

Aron was very thorough and spent the time to understand where I was at with my fitness, as well as help me assess some pains I was having. Very knowledgeable and relatable.

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★ 5

Got a free visit today and signed up for a membership right away! Super clean, big (for a city gym), all the equipment you could need. What stood out the most were the friendly front desk attendants, Yesenia especially — I was convinced to join because of her friendliness and welcoming attitude. She is the best!

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★ 5

Super clean and nice facility with lots of equipment.

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★ 5

Fantastic and stress-free experience. Super smooth and quick service.

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★ 5

Best gym in DC. Reasonable membership rates, well maintained facility and equipment, friendly top notch staff.

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★ 5

I visited DC for a few days and found this gym. It offers day passes and the staff was unbelievably friendly. There is an almost unlimited amount of fresh towels, top equipment and clean changing rooms. The cherries on top are the sauna and the steam room. I can really recommend this gym to anyone…be it for just one day or for a longer period of time.

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★ 5

This gym is fantastic, and I have no complaints.
Love there Sauna and Steam room.
There are no hidden fees, and the monthly fee structure is excellent.

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★ 5

One of the best gyms I’ve ever been to. Clean, reliable, and pleasant. Very bright and spacious and has a ton of equipment. Having such a peaceful gym in the morning is sooo lovely. Even at peak times, I have as much space and equipment as I need to work out comfortably.

I wanted somewhere with good vibes to do my own workouts and then go about my day. Something I have been on a fruitless search for in D.C.! All other gyms around are class-based, and I strongly prefer the flexibility and independence of an open gym.

The staff are also very friendly and greet me with such happy energy every morning. When I signed up, they helped me get a discount I didn’t even know about and spent several days getting it set up for me, which was so kind.

Another HUGE plus is how straightforward starting/ending membership is. Better than any of the other four gyms I’ve used in D.C. No annual requirement or arduous cancellation processes. I am moving in a week, and I just cancelled within 2 minutes via the app. My last gym required a 60-day written notice, an in-person notice, AND for my move to be out of state to qualify as an acceptable cancellation reason… It was a massive pain, and I built much trust with NYSC because of this.

A gem of a gym in Washington.

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★ 4

Well, the staff is always pleasant. I have been disturbed recently, and I know many members feel the same way about the body odor and hygiene of certain of the guests. It is not natural sweat coming from working out at the gym in the summertime. This is an odor coming from not bathing for several days. The gentleman in particular that I am referring to was not there today, but he is frequently there during the late morning and early afternoon. Please speak to members who have an open odor and hygiene problem. It’s not just that they smell bad, their odor remains in the workout area and in the locker room thank you for your attention to this matter.

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★ 5

I love the new digs on Conn Ave. Clean and tidy. Friendly staff too!

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★ 5

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★ 5

Chandra is the best!! She's very energetic and so much fun! The soundtrack is good. She choose music from around the world. I love her class!
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Houry is great! I love her bodypump class. She makes it fun and she will push you to make sure you are in position correctly, her sense of humor is contagious, her energy is unmatched. ❤️

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★ 5

Learned a lot of new techniques. The staff is very friendly and helpful! I am impressed with the variety of equipment. I will be 76 years old this year and I see improvement in my body appearance and overall health!

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★ 5

Five Stars for NYSC - And a Huge Shoutout to Yesi!

I recently joined NYSC and I couldn't be happier with my experience so far! From the moment I walked in to inquire about membership, I was impressed. The facility is clean, well-equipped with a great variety of machines and weights, and has a really positive and motivating atmosphere.

What truly made my sign-up process exceptional was Yesi. She was absolutely amazing! Yesi was incredibly welcoming, patient, and took the time to answer all of my (many) questions thoroughly. She listened to my fitness goals and helped me choose the perfect membership option without any pressure. Her enthusiasm for health and fitness was infectious, and she made the whole process so easy and enjoyable.

It's rare to encounter such genuine and helpful customer service. Yesi is a true asset to the NYSC team, and because of her fantastic assistance and the quality of the gym itself, I'm excited to start my fitness journey here. If you're considering joining a gym, I highly recommend NYSC – and be sure to ask for Yesi! You won't be disappointed!

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★ 5

I wish it were closer (as it used to be) because I can't got to it often, but once there the experience is great.

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★ 5

Great experience! Updated gym, plenty of machines available

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★ 5

I absolutely enjoy and love being a member in this gym. The facilities are great and tidy. The staff is absolutely friendly and is not crowded.

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★ 5

Friendly staff. Updated equipment. One of the last NYSCs in the area. I would recommend this gym to individuals looking for a quality workout. The convenient location is definitely a plus.

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★ 5

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★ 5

Jerry at the Connecticut Ave location is super nice, accommodating, and helpful. It's super rare to come across someone like him anymore.

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★ 5

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★ 5

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★ 5

So nice going there

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★ 5

I am greatful God made a way for me to get back in my gym. I am 86 years old and I work 40 hours a week. I have to wear my 3 inch shoes. I cannot show up looking like a 86 year old woman. Five days a week I get up at 6:00 a.m. go to the Gym then go to work.

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★ 5

Gabe was very pleasant and helpful both around using the equipment and questions about my account.

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★ 5

Great gym !! They have all the equipment needed!

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★ 3

I have been a member for nearly two years and prefer this gym because of its location, cleanliness, and price. However, in the last month, the gym significantly scaled back its group fitness class offerings without any member input on how to rethink the course schedule to ensure higher attendance numbers (e.g. moving evening courses earlier in the evenings, hiring instructors who reliably show up for their scheduled classes, offering more weekend classes, etc). While the membership rates are competitive compared to other gyms in the area, this is a very basic gym with the bare necessities and no bells and whistles, such as modern equipment (don’t expect Peloton bikes here) and fancy course offerings. You get what you pay for and keep your expectations fair.

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★ 2

I was looking to check out the gym and get a free day pass. The website description says you can get a free day pass and check out the gym.

When I got to the gym, they told me it was $20 for a day pass. I was fine paying the $20, but they should update the website and be more accurate with the information.

That's why I decided to change gyms. I trained for four years at NYSC, and there were a lot of irregularities.

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★ 1

Washer has been broke now for 6 days, no towels and no notification to members. People come here before work and change to go to work, what are they supposed to do? Take them a week to fix a washer?

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★ 5

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★ 5

It gets the job done, clean plenty of good equipment, not too crowded.

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★ 5

I don't usually write reviews but I wanted to do this one. This is the best gym that I ever went to. Not only is super clean, equipment is new, lockers bathroom are great with hairdryers,sauna etc! but especially the vibe is so nice and peaceful! The classes and instructors are great!, the staff are the nicest people you will find! They greet you with a smile always. It's the first time in my life that I really like going to the gym!!

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★ 5

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★ 4

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★ 5

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★ 5

Hi can I join ur club

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★ 5

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★ 5

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★ 5

Always welcomed warmly by staff every visit. The club is well-equipped and clean. Space is abundant for working out and well organized.

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★ 5

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★ 5

Great place to train yourself. Sauna is hot enough, too.

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★ 5

Great classes, nicely renovated and clean facilities.

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★ 1

Great location, long-time member here. The general staff are excellent. Clean facilities. Great trainers. However, I did recently witness the assistant general manager screaming at a staff member. Very unprofessional behavior from the assistant manager.

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★ 5

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★ 3

Gym is clean and well lit. Biggest problem however is the number of machines available. There is only ONE for some of the most popular machines e.g. abduction/adduction; leg extension; leg curl; chest press; lat pull down. Therefore they are often not available when wanted. More importantly, despite the fact that the equipment is new, there have been a lot of breakdowns and it always takes weeks for the repairs. Adding to the frustration is that some machines are over represented. Thus there are 15 tread mills though in over a year of attendance I only once saw as many as 5 in use at the same time. Similarly there are 8 stairmasters. Almost always only 1 or 2 in use at a given time; most I ever saw was 3. If some of these duplicate machines were removed and replaced by extras of some of the popular machines mentioned above that would be a great improvement.

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★ 5

The cleanest gym I’ve ever been to. The staff is great.

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★ 5

I’m delighted to share.
1. Am always greeted with warm hellos.
2. Every space is clean and equipment put away.
3. Staff members are available and happy to give you instructions on equipment.
4. Cleaning staff is also very friendly and dedicated to their work.
5. I think it’s all just excellent teamwork that makes it all run smoothly.
Thank you!!

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★ 5

I have the best experience with every worker at nysc Great costumer service

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★ 5

Jerreh Jarjussey is a fantastic manager. He is professional, kind, understanding, and truly cares about customer satisfaction! The best!

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★ 5

Nice gym, best in the area. Prefer it to Golds and Balance. Tons of equipment, looks pretty new. Has both a sauna and steam room which is sweet!

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★ 5

As a long-time member of this and its predecessor club, I think it's much improved with the new (old) location, new equipment, and mostly new staff. Staff is very friendly, helpful, and professional. I like the diversity of the membership, and the unpretentious, laid-back, friendly atmosphere.

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★ 5

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★ 5

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★ 5

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★ 5

Houry is the best body pump instructor, her classes are always full so you have to get there early. Her high energy and excellent cues help you both enjoy the class and follow along easily.

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★ 1

Desk workers are great and general staff is pleasant. Was a member for 2+ years, but it has pretty poor management that doesn’t care about customer service or the member’s experience. Canceling/pausing and making sure you don’t get charged is a nightmare. Had an experience the first time I tried pausing where I was charged for a month that I had asked to be paused and then a second time I tried pausing and then canceling and was charged for an extra month because including extend my pause within 5 days of the end of the month- silly system.

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★ 5

Fantastic experience.

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★ 5

It’s all good

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★ 5

Love this place

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★ 5

First session ever with a personal trainer. Andreas was kind and competent. I don’t believe the exercise inflicted much pain. I’ll know tomorrow. Many thanks, Andreas.

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★ 4

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★ 5

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★ 5

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★ 5

Always the best

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★ 5

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★ 5

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★ 5

I didn’t want to post any reviews because I know this gym is going to get crowded with how well it’s ran, but I have to give credit to David for giving me an amazing 1:1 non-sales club intro. He was patient, worked with me, and wasn’t pushy. Thanks for being a great dude.

Also huge shoutout to Jerruh/Jerry - always smiling, and remembered my name after my visit trial visit.

This gym leaves me feeling happy when I visit, and it’s entirely thanks to the amazing staff here. Amazing work, yall are clearly doing something right.

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★ 5

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★ 5

Great gym and great staff!

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★ 5

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★ 5

Mason is fabulous!

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★ 5

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★ 5

Newly renovated with lots of great equipment. Had no idea this location had opened until today, much better option then the other gyms in the immediate area!

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★ 5

Great people working there !

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★ 5

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★ 5

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★ 5

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★ 5

Friendly emplye

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★ 3

Front desk employees are stellar and always very friendly, equipment is decent but clips seem to wander off, janitors regularly clean the floors and locker rooms to a pristine condition. Equipment cleanliness is another story, I’ve caught two skin infections after using barbells at this location and it seems like nobody else bothers to clean their equipment.

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★ 5

With a smile on his face, clear instructions, timely adjustment suggestions and just the right amount of encouragement to spur you to push yourself, Andres makes 45 minutes go in a flash. And a shout out to Heather and her spin class an Houry’s HITT class two other exceptional instructors.

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★ 5

The Connecticut Ave club is always super clean. The staff are constantly busy wiping, mopping, and disinfecting. They do a great job.

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★ 3

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★ 5

One of the better nysc I have been to

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★ 5

Mason is the best. So knowledgeable, patient ,listens to your goals and is fun to work with!

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★ 4

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★ 5

I love the Bodypump class with Houry; the instructor really makes a great point about execution and endurance. It would be nicer if the room wasn’t so cold though because the muscles get stiff while working out 🏋️‍♀️ again, kudos to Houry…you rock!

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★ 5

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★ 5

Friendly staff

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★ 5

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★ 5

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★ 5

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★ 5

Awesome gym. Clean, nice equipment. Free weights and machines are first class. Dumbbells to 100 lbs.

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★ 5

Mason is great!

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★ 5

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★ 5

🙏

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★ 4

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★ 1

Poor ventilation, insufficient space, insufficient equipments! Even the dumbbells aren't available most of the time. Because they're held in the club's only studio where members aren't allowed to enter during classes.

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★ 5

5! Mason is thorough, professional, flexible and a joy to have as a trainer. A contiued true asset to NYSC, Mason truly embodies the culture of NYSC. Keep up the good work, Mason.

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★ 4

Wonderful gym with all new equipment. Would have given 5 stars if most of the equipment wasn't Made in China. All shiny and new now, let's see how long it lasts.

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★ 5

Clean, friendly staff, nice equipment, not crowded.

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★ 5

The Best

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★ 3

Very clean gym and nice staff , but their classes are limited and they don’t turn AC on .

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★ 5

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★ 4

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★ 5

NYSC on Conn Ave’s got everything you need from weights to cardio to steam room and sauna. The gym and shower areas are always clean, the soap and shampoo are always well stocked, and the staff is friendly and helpful. I’ve yet to take advantage of the plentiful group classes, but plan to hit up a yoga class soon. I researched gyms around DC and for price, amenities, and proximity to the Metro - NYSC can’t be beat.

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★ 5

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★ 5

Fairly new here. I love that it’s so clean! It’s gets busy but I’ve never had to wait for equipment. Dave the GM, and the team are really doing things right. Thank you.

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★ 5

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★ 1

Cannot complete a proper workout because of all the people who sit on machines playing on there iPhones for 10-15 minutes. They get belligerent when asked to share or finish and move on. Sending text messages, watching movies or tv, video phone calls… Looking for another gym.

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★ 5

My intake visit was with Maria, who was great!

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★ 5

Great staff, esp at desk and the hard-working housekeepers. Always gracious, customer-focused. Clean, new machines. Only problem is the weight machines only heavy ones, none for lightweight.

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★ 5

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★ 3

All in all, the new location is clearly a step down from the former Connecticut Avenue location. I have the same trainer and he is the best part about the club. The areas are darker and the glaring bright lights above simply get in your eyes as you are using the machines. The machines in my opinion are not well placed. And despite being new, it gives the impression of being a bit dingy. The reception staff is extremely courteous and helpful. There are a few examples where there are fewer machines or spaces. There are absolutely no chairs to sit in, when, waiting for someone. Simply a hard wooden bench at the window, either in the sun, or in the cold, depending on the weather. The vibe is austere, but satisfactory

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Group classes are great, especially body pump.

Houry & Justin are great 👍

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★ 5

No perfecto exactamente pero si es genial tiene buenas máquinas pero si se puede pueden traerlo es para shoulder La a tensión es excelente

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★ 5

This five star is for the group exercise classes. 100% truth I only come here for the classes anyway! Love the bodypump instructor Houry, such a badass, never thought I’d lift weights but here I am!

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★ 2

This location is a downgrade from the DuPont north location that closed. Machines and benches/pulleys are on separate floors with not enough space between them. That means that when the minimal benches are full you’re forced to go to another floor to use the machines. The old location provided a mix of machines and free weights on floors so that you could continue to work out while you wait.

There is a ton of dead space that for some reason is where the group classes take place and is rarely used. Meanwhile the rest of the gym is cramped together. Not to mention the locker room fixtures that look somehow worse than anything you’ll ever buy at IKEA.

The staff is fine. An extra star for that. I’m a founding member and got a cheap price locked in. If you’re a new member save your time/money/effort and join a different gym.

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★ 5

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★ 5

Great Customer Service! Great Location!

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★ 5

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★ 5

Just joined this gym and I love the atmosphere of it. Jerreh, Yesi, and Destiny are awesome!!!! I also had a my club intro with Donald one of their personal trainers and that went great!!!

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★ 3

The Club is strangely laid out. I attend group exercise classes and I find it impossible to believe that after so many months, there are still no yoga mats for the many yoga classes. The group exercise studio also lacks mirrors on some of the walls. The mirrors that are there don’t go to the floor, so they’re not helpful for a lot of classes. I wonder if the people who designed the space had any knowledge of gym design?

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★ 4

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★ 5

Staff are great, equipment is great. I’d love a few more rope holds on the cable machines

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★ 5

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★ 5

Excellent class with Yang-Pat for Body balance

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★ 1

Would absolutely NOT recommend this gym. Despite cancelling my membership with them in person, and receiving confirmation via email, they continued to bill membership fees me for months after cancellation. After noticing charges, I had my bank block the merchant on my account.

Management indicated that I would receive a refund, but 6 months later I have yet to receive it. Overall, incredibly unprofessional conduct, poor communications, and fraudulent billing practices. Will be reporting to the BBB.

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★ 4

Fairly standard big box gym, with towel service, an array of cardio classes and machines, and a full weight room, as well as 5 quality Olympic lifting platforms! That said, they packed everything in really tight. There are dry and wet saunas, but unfortunately they split the men's and women's ones, so consequently they are quite small, each the size of 2-3 bathroom stalls. The staff are great and helpful! The equipment is always very clean and there are sanitary wipes available throughout the gym.

Also know that all the photos except the main one here are from pre renovation and are no longer accurate.

I'm giving this a star off mainly because of correctable issues yet to be addressed despite being open 6+ months:
*No assisted dip/pullup machine. Only one EZ curl bar. Didn't have an unassisted dipping station until recently, and it came only because it was salvaged from a branch nearby closing.
*The dumbbell racks are badly labeled, and the plate racks have hard to read labels, so plates don't get reracked properly.
*Downstairs, no rack for the main attachable machine handles so they litter the floor, creating a tripping hazard.
*35 lb black plates are pointless and take up space (Olympic ones are fine). Throw them in a closet and you'll make everyone happier.
*The ambience sucks from the harsh lighting, to the point of being blinding when you're lying on a bench and looking up.
*The weight machines upstairs only go up in increments of 10 lbs, making smaller weight jumps impossible. Downstairs, there's 5 lb add on plates for the main cable machines, but these are useless for half of them because the cable weights are already in 5 lb increments. The add on plates should come in multiple weights.
*The weight labels on weight machines are badly designed, where you have to trace your finger each time from the switch side (left) of it to the weight label side (right) to confirm you put the desired amount of weight on the stack.

The machines themselves work pretty well, all that said (though I found the tricep machine to be nearly impossible to get a good lift on, despite many attempts).

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★ 5

Absolutely love this Gym, the location and staff. The gym is clean and simple to navigate around. Machines are all functional and seem to be new. I really enjoy seeing Destiny Peace every morning when I first walk in. She has and continues to greet not only myself but everyone who walks in with a warm hearted smile.

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★ 3

I have been waiting for months to have some one from the Gym help me install the new app on my phone. I still need to enter my phone number every time. As far as the location I don’t like the overall lighting. The lights are too bright, aseptic and aggressive. Also the equipment pieces on the main floor are too close to each other.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Andres is a master. Very knowledgeable. Adept at identifying where work need to be done. He’s made a big difference in my flexibility, mobility, and stability.

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★ 5

I love Justin’s Saturday morning body pump class. I always feel invigorated after going.

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★ 5

The staff are not only professional, but show a genuine investment in the well-being of the patrons. More than once Destiny and Sarah have gone out of their way to help me, whether finding a lost object or even lending me a phone charger.

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★ 1

Iv'e been really disappointed with the customer service, or perhaps I should say with the lack thereof. I'd been a loyal member of this club for many years. However, when it comes to customer service and efficiency and professionalism, this business leaves a lot to be desired.

Months ago I'd reported problems with my access application not working at all, I communicated with members of the staff, including the managers, and they would always tell me the issue would be resolved. My most recent request was about a week ago, the manager at the Conn. Ave/ DC location gave me his word the problem would be taken care of in 48 hours. It never was!

Another problem you may experience is that when the old and not properly maintained equipment breaks down, even when reported and photographed, it takes them forever to take care of the repairs.

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★ 5

Rick’s morning cycling and conditioning classes in the new DC gym are great!

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★ 5

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★ 5

I enjoy Chandra’s Cardio Dance class. The variety of music and their choreography are so cool. She makes sure that we can do the routines by guiding us while we are having fun!

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★ 5

Andre is the best instructor and very pleasant to have !!! Rate 5, stars

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★ 5

I love going to Emma’s spin classes each weekend! Her music and energy is great and it’s such a great workout. I love that she does rhythm rides and is so encouraging! I look forward to them each week :)

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★ 5

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★ 5

Justin is an awesome body pump instructor!

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★ 1

I “successfully” switched my membership here from glover park and when trying to use the gym was told this switch was not successful and that I would have to pay more to enter. they never refunded me per their cancellation policy even though I never intended to end my membership and was forced to. staff was extremely dismissive

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★ 5

Is a very nice club but it's chopped funny is different sections and different floors but otherwise it's very clean and they're very pleasant and is space to work out

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★ 1

I attempted to use a guest pass on the morning of Sunday, December 17 and the customer service at the front desk was the worst I've ever experienced. The gym has QR codes directing potential members to a website where you complete a form to receive the guest pass. When I and another guest tried to complete the form, one of the fields wasn't working "choose your location". So we went in to talk to "Brian", and when we let him know about the issue with the form, he told us that he'd never accessed the form on a phone (even though the gym clearly wants you to access the form via phone). He insinuated that we needed to go home and complete the form on a desktop then come back, even though he had two computers sitting in front of him. He then escalated the situation and said that we were trying to by-pass policy even though their systems weren't working. He basically them said he wasn't obligated to help us since we weren't members. What a joke! We were considering joining the gym since it's in our neighborhood, but won't be coming back because of the horribly racist service.

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★ 5

Good spot, good people.

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★ 3

It is an okay option for a workout in the area, but since they moved to a new location, it feels like a downgrade, even though they have new machines. The layout is way smaller, everything is tight, and sometimes you can't walk between machines without tripping. It's unfortunate because the staff is very friendly and attentive.

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★ 3

Rebrand from WSC to NYSC was a total swing and miss. The majority of photos of the location on Google are out of date and do not reflect the current gym. Since they closed the location at Connecticut and Florida at the end of September 2023, adjusting routine to this new location has been less than stellar.
There is all around less equipment, fewer accessories, and less freedom. It feels and worksout like a hotel gym.
No racks for free weight plates. They're just strewn about.
Disorganized dumbbell rack.
ONE EZ Bar and ONE adjustable bench that ISNT bolted to the floor.
They've removed many of the machines that were mainstays in the workouts of regulars.
While almost all the equipment is new, it bears a cheap, hastily-put-together sheen. Many machines do not work or adjust as intended.
Truly the only saving grace is the increased number of squat racks/deadlifting platforms (assuming that's your thing).
WSC/NYSC is still the most budget friendly option in DC. Hopefully management takes critiques of the new location to heart and works to improve.
If nothing else, the staff is incredibly friendly.

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★ 2

The new location is cute but took tiny and horribly small weight room

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★ 5

Awesome gym, all the equipment you need, nice staff and ok prices.

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★ 4

Freshly renovated and just reopened, this gym has brand new equipment throughout. It is clean and bright (minor work is still in progress but it won’t affect your workout). The staff is friendly and welcoming. The quality of the bath products and the towels could be better though.

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★ 1

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★ 1

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★ 1

Stay away from WSC! I cancelled my membership just at the start of the pandemic. This was in February/March 2021. I was however charged for the months of July, August and September. They would not refund the charges and then filed for bankruptcy! The only way I received some of my money back was when I filed a complaint with the Office of the Attorney General. Again, stay away from this organization! YOU’VE BEEN ADEQUATELY WARNED!!!!!

Source: Google

★ 1

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★ 1

Horrible staff, they would cancel your membership because your trying to protect yourself smh. If I could add zero stars I would.

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★ 1

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★ 1

Dont come to this gym unless you want to be kicked out for recording in a PUBLIC gym. They terminate your membership without refunding!! Unacceptable.

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★ 1

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★ 1

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★ 5

Small but charming. Nice and helpful staff. Gotta go early in the morning

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★ 5

Outstanding friendly staff GOOD weight room

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★ 4

It's ok feels like a young crowd. Reminds me of my high-school gym.
I guess i have been spoiled with Golds gym.

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★ 1

They did not have anyone to answer customers' calls during pandemic to cancel the memberships but they have charged membership. They have terrible customer support. Stay away!

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★ 4

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★ 1

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★ 1

Cheap, but constant broken machines and terrible customer service. They've already been sued by the DC Attorney General. They charged members April dues when they were closed for COVID. And they will make it very hard to cancel your membership.

This is the actual response I received when I tried to cancel my membership after they unexpectedly reopened in the middle of the pandemic (why they would require 45 days to cancel in the first place... nobody knows):

As a member requesting a cancellation, we created the "45 day with no further billing." This eliminated the cancellation fee, as well as the 45 day billing window. Our local upper management, as well as our Corporate level management, worked closely with the DC Attorney General to formulate this COVID-19 offer.

This offer, created in conjunction with the DC Attorney General, removes the April refund but also removes the $10 processing fee and 45 day billing window attributed to cancellations, per the terms of your agreement.

Source: Google

★ 1

Do not join this gym. Whatever you do. They have outrageous cancellation policies and make it hard for you to leave. Dodgiest gym ever.

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★ 3

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★ 5

Nice personal team work clean

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★ 3

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★ 4

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★ 5

Never had problem with this gym

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★ 5

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★ 4

After spending a year at the Silver Spring WSC, I got a new job in DuPont Circle. After looking at all the gyms near my new office, I decided to just transfer my membership to this location as it was the closest barbell gym to my office. It's clean, easy to get in and out in about an hour, not terribly busy during lunch, and the staff are friendly and helpful.

I dock a point however because this gym is overloaded with useless machinery and two floors of cardio equipment, yet has zero deadlift platforms and only one squat rack. It's also $10/mo more than the Silver Spring location yet lacks a true power rack area for barbell lifting and does not have a lap pool like the Silver Spring location does. So, you essentially pay more for less due to location - but hey, this is DC.

EDIT: WSC finally installed a deadlift area; though it still only has one squat rack.

Source: Google

★ 5

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★ 1

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★ 5

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★ 4

Have been a member for about 3 months, have the regional pass which is a good price for 6+ gyms all over the DC area.

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★ 5

What a gym is supposed to look like

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★ 4

It's good. It could be great but it's too corporate to get things changed quickly.

Source: Google