★ 5

The young man Zak was amazing💯

Source: Google

★ 1

I enjoyed my fist session here. The manager was the guy who did my stretch, he was strong, knowledgeable, and had a background in martial arts that allowed him to understand my stretching needs. He sold me on signing up for a monthly package, which I wanted to start when I got back from a trip out of town.

I got back into town, only to find the guy signed me up a month early... I'd already been billed $400 while I was out of town, before my membership was even supposed to start. He said he'd fix it and I thought that that was the end of it.

Then, it didn't get fixed. And, the next session was with a petite yoga lady who was unable to stretch me in any meaningful capacity, but I was pretty laid up and she at least helped a little. The next session I was normal and she wasn't ab le to stretch me in any meaningful capacity. She explained my stretch goals (getting back to a split, letting my hips roll on certain kicks, etc., was out of scope for the facility and she didn't feel equipped to stretch me. She canceled my class and said she "owed me a session." This was never rectified. I brought up the billing at both sessions with her and she said only a manager could fix that, and none were working. She canceled all future sessions since she couldn't perform them.

Then billing called: They wanted money, I'd supposedly added more debt, owed the month that was before my enrollment started, and they had not heard anything from any member of the Georgetown facility. I called the manager AND went to a final session with him. He never booked me a next appointment, said "don't worry I got you" on both the billing and and the poor trainer pairing, but explained that the my stretch goals were a bit out of range for the facility, even though they were the same ones I had when he was signing me up.

I didn't get a next appointment. The guy fixed nothing, and billing started calling with ever-higher bills owed for no services rendered.

By this point I had had enough. I didn't feel comfortable having the guy who kept lying to me do another round of stretching. Billing says there's nothing they can do. The people at Georgetown Stretchlab still have not contacted billing, even once. No effort was made to fix anything.

Now I've paid them over $500 for only THREE stretch sessions, and they're trying to claim I owe them $800 more.

Don't come here for any reason. The manager is a liar. The business is a scam. If you need more than a light stretch, you won't find it here. Better signing up for a kickboxing class at the YMCA and doing the partner rubdowns after sessions.

Source: Google

★ 5

Source: Google

★ 3

Music should relaxing not hyper

Source: Google

★ 4

Good service for those with injuries/mobility problems. Recently experienced an automatic billing/withdrawal after I thought I had cancelled my service. The business was responsive, prompt, and thorough in correcting the issue. Much appreciated!

Source: Google

★ 5

Zack (aka Christopher) is phenomenal! He is an expert and continues to develop his skills. I have numerous osteo conditions including sciatica, Zack is able to minimize my pain and stiffness in one visit! Absolutely amazing! Highly recommended

Source: Google

★ 5

Have had a great experience with StretchLab, especially Dan, the manager. Feels like working 1:1 with a personal trainer, but the focus is on agility, flexibility, and releasing tension rather than strength or cardio. I walk out with a noticeable reduction in discomfort and increase in range of motion.

Source: Google

★ 5

Just had an incredible 50-minute session with Kylei — the perfect blend of deep tissue and stretch. The best of both worlds. Thank you, Kylei!

Source: Google

★ 5

Lawrence is a master! Complete understanding of the body. Patient yet motivating. Easy to trust his process. I didn’t even know that I needed this today. So glad to have had this experience.

Source: Google

★ 5

Source: Google

★ 5

This place rocks, Zakaria is the best. He's definitely helped with my shoulders and hips opening up, love this spot

Source: Google

★ 5

Alex is quite possibly the best flexologist I've ever had the pleasure of working with!

Source: Google

★ 5

The team at StretchLab Georgetown is amazing! I highly recommend everyone in the area check them out. I came in to prepare for a hike up to Machu Picchu, and my Flexologist Zak (listed as Christopher on the site) has been such a huge help. As someone who’s pretty active and a former college athlete, I had a few nagging injuries and a lot of general tightness. Zak and the rest of the team really listened to my concerns and came up with a plan that left me feeling incredible. Huge thanks to Zak, Bolu, and the entire team—feeling ready to crush this hike!

Source: Google

★ 5

Lawrence did amazing! 10/10 would recommend him 😊

Source: Google

★ 5

Zakaria is awesome—knowledgeable, effective, conscientious and fun. Highly recommend working with Zakaria for great results tailored to your needs.

Source: Google

★ 5

Bolu and Zacharia of Georgetown Stretchlab are incredible flexologists. They work with me in addressing health issues, help me improve my flexibility, and correct my stretching exercises so that I don't hurt myself when doing my daily workout.
I strongly recommend stretchlab exercise sessions for improving your health and well-being -- better than massage!

Source: Google

★ 5

Had a wonderful experience! Me and my fiancé came in to start a birthday weekend off with a good stretch. Turns out it was an excellent experience! Dan and Lawrence were amazing, knowledgeable, and incredibly hospitable! Thank you so much!

Source: Google

★ 5

I had a great Stretch Lab session today at their venue in Georgetown Washington DC. The Reflexologyist Ronald S was professional , knowledgeable and diligent. He helped me with my Frozen Shoulder.

Source: Google

★ 5

Tasem is great at helping clients and stands behind his word!

Source: Google

★ 5

I just had a 50 minute stretch session with Zakaria at the Georgetown Stretch Lab. He worked on releasing the chronic neck spasms I have had for years. It was great. I can only describe it as very thoughtfully done- skillful, systematic, and effective. I am very pleased and will be returning to him on a regular basis for my therapy.

Addendum:
I would also like to add comments about my sessions with Lawrence, all of which have been excellent. He is very knowledgeable and effective. I only have good things to say about the work he has done on me. Flexibility in my shoulder and knee have improved after injuries sustained several years ago. I also highly recommend him as a therapist.

Source: Google

★ 5

Stretchlabs has been a life changing experience, improving my posture and reducing neck & back pain. I want to especially thank General Manager Tasem A. for all his help. He cares about his clients & it shows in everything he does. Thanks also to Eshet for being such a great flexologist.

Source: Google

★ 5

Alex is the best !!! Love this place .

Source: Google

★ 5

Alex is an amazing flexologist, who has increased my ability and knowledge of movement and overall health. The best in the city.

Source: Google

★ 5

I recommend working with Charis. After a few sessions I'm already feeling relief in my knee, even though my orthopedist told me I'm "getting old" and I should just "deal with the pain".. for the next 50 years of my life. I don't know who needs to hear this but you don't need to accept a diagnosis of chronic pain. Give assisted stretching a try and you might feel relief too.

Source: Google

★ 5

I thought I was able to stretch well but stretchlab showed me a new level of proper and safe stretching! Charis is your go to person… she really pushed me to my limits and I felt safe at all times! She definitely knows her muscles and physiology! Amazing experience! See you next time!

Source: Google

★ 5

Zakaria was an amazing, attentive, courteous, professional, helpful, strong guide for me while stretching and working with him. He was so awesome I booked my next session on my bday ♌️ can’t wait to come back! Very much recommend. Opens you right up! Feel the light 💡

Source: Google

★ 5

Source: Google

★ 5

Charis is a true professional. She is very skilled as a flexologist, and a great collaborator to get my flexibility goals accomplished.

Source: Google

★ 5

Charis is excellent - made a big difference to flexibility and mobility!

Source: Google

★ 5

I’ve made it a routine now to start my Mondays with Alex. She’s the best….. friendly, patient and remembers how tight or loose I am week to week so she’s incredibly effective during our sessions. I do t know what else you could want in a flexologist! Highly recommend sessions with her and you’ll be hooked like I am.

Source: Google

★ 1

Be really careful about entering into a membership with this business. While the staff is knowledgeable and friendly the management leaves a lot to be desired. Read the reviews regarding cancelling the membership closely. I’m having the exact same experience. Management has been mostly non-responsive to multiple texts and emails, a few excuses and a white lie about having responded (no email thread to prove it).
I finally got an email confirming the cancellation just before the month ended. And NOW I just received a bill for a new month of services. Wow.

Source: Google

★ 5

I've had an excellent experience at StretchLab. After struggling with back pain for 13 years and being unable to enjoy hiking, I've seen a remarkable improvement in just two months of attending their classes. StretchLab is a great place for anyone wanting to improve their flexibility. My coach, Charis, has been professional and attentive, personalizing my workouts. A heartfelt thanks to her! Khadija's classes were also outstanding. I'm grateful to have found StretchLab and appreciate the whole team's efforts.

Source: Google

★ 5

Charis is highly recommended! She is a great flexologist. She located my deficiencies, challended my flexibility, and provided significant professional insight on things I can do at home to improve flexibility.

Thanks.

Source: Google

★ 5

Charis is amazing! Knowledgeable and effective

Source: Google

★ 5

Alex has been my flexilogist from the beginning. She is great. By showing interest in how I feel and what I need to work on, she has created a routine that fits my personal needs. She mixes it up and is constantly checking on how the stretch feels. I recommend this location and Alex!

Source: Google

★ 5

I Had an amazing first time her and Dallas and the staff made me feel welcomed!! And also I felt amazing and also with knowledge of how my body is working and reacting. Thank you so much for the Great experience!!! I will definitely be back !!!

Source: Google

★ 5

I have been stretching at stretch lab for about a month and it has been great. Alex is awesome to work with I very much appreciate her work!

Source: Google

★ 5

Lawrence was great ! Thank you!!

Source: Google

★ 5

I had a great experience with Charis. She takes care of every little detail. Already feel the difference after 3 Sessions only.

Source: Google

★ 5

Zakaria has been amazing.... I am able to touch my toes and the floor... haven't been able to do this since I was a kiddo. Thanks for helping me get flexible again!

Source: Google

★ 5

Khadija and Alex were SUPER AWESOME!!!

We’re from SA and needed a stretch and they are the best!

Source: Google

★ 5

Went to this location for the first time and had Lawerence has my flexologist. He definitely worked his magic because majority if not all the tension I had in my left hip was gone by the end of our session. Will definitely book with him again.

StretchLab Georgetown please join back on Gympass, so I can come back more often!

Source: Google

★ 5

Fabulous flexologist Alex Green ! I feel so much better and energized after my sessions. It takes some commitment to see results, but well worth it.
Very clean, comfortable with state of the art equipment - convenient location in Georgetown.

Source: Google

★ 5

Alanxandra is an amazing flexologist. She literally saved my life. I can see improvements in my flexibility after each session. She is extremely knowledgeable about stretching and how the body functions in general. I also love the fact that she cares about her clients as she makes sure I go home with instructions after each session to do stretching exercises on my own before my next session. I am so grateful to her and I hope she stays at this Georgetown location so I can continue to improve my stretching under her care.

Source: Google

★ 5

Never thought stretching would be so amazing. It's a privilege to have this work done! Thank you to Zakaria for a great session! Highly recommended, treat yourself!

Source: Google

★ 5

Great staff and stretching really helps with past injuries and staying fit. Zakaria Barnes is excellent

Source: Google

★ 5

Night and day difference with Ron. I can walk without pain

Source: Google

★ 5

Great location, great staff. Opening was a little bumpy, but things have really smoothed out. Chris is awesome - he listens, is very attentive and kind. He’s invested and makes sure his clients always get the best service.

Source: Google

★ 1

In my 1 month of membership, I had 2 appointments cancelled last minute and 1 appointment changed to a different time without telling me. They seem to have staffing issues. I wanted to work with 1 flexologist, and they kept changing the person.
They auto renewed my account and kept charging me for months. I had to dispute the charges and cancel my credit card to make them stop. Bad business practices, could not get anyone on the phone to discuss and they dont respond go email.

Source: Google

★ 5

Source: Google

★ 5

Will was amazing! I feel amazing after 60 minutes with him at Stretchlab. I will be back and will share this experience with others.

Source: Google

★ 5

I am extremely satisfied with the results of my stretch sessions in Georgetown with all the flexologists and especially Zakaria. He his very committed and dedicated and works with my personal physical needs to improve my flexibility.My joints and muscles feel more relaxed and the little aches I had are gone.
I highly recommend this center !

Source: Google

★ 5

Ron was a true professional and I had a great stretch after a long 5 mile run. I feel as good as new! A great person to talk to, as well. Thank you, Ron, and thank you Stretch Lab!

Source: Google

★ 5

Chris is an awesome and thoughtful guy! Always look forward to the stretch and come out feeling great! Ron is awesome and combines stretch and massage! Thanks both!

Source: Google

★ 5

Ron S is excellent. Book 50 if you can to get the most!

Source: Google

★ 5

Ronald is by far the best stretcher! He is a gift to the company. I have used him for the last three months. The improvement is truly amazing.
The business is not run well. You need to make sure that you are not charged for sessions that you did not attend.
Five stars for Ronald

Source: Google

★ 5

Lawrence and Will are great. They know what they are doing. I feel better after each stretch. And they are super friendly :)

Source: Google

★ 5

I have really enjoyed my time at this facility, especially my sessions with the instructor Ronald. He is very personable, patient, and thorough.

Source: Google

★ 5

Went thru a recommendation. Alex green took care of me, felt like a new person after. Highly recommend

Source: Google

★ 5

Great experience with Ronald!

Source: Google

★ 5

Ron & Alex are always so awesome with my stretches and help me relax!

Source: Google

★ 5

Source: Google

★ 1

My experience here has been distressing. I signed up for the 3 month package of 4 stretches per month. On two occasions, Stretchlab cancelled on me at the last minute. The manager assured me that I would be given a deadline extension on my package, since the cancellation occurred on their side. This promise was not honored. Once you sign up, it’s near impossible to reach them on phone or email. I had to send FIVE emails and make two requests in person to cancel my membership, yet received no confirmation. Finally one of their managers called me from Texas to acknowledge my cancellation request and apologized for the poor treatment and lack of communication, citing “management challenges.” Yet, barely three weeks later it was back to the same - they cancelled my last session and I will end up losing it as I am travelling this week and unable to just “show up another day of the week”. Each 50 min session costs over $90 so they should refund the customer if they are cancelling it or allow the customer to reschedule at their own convenience. It’s a pity that their business practices are so suspect as their flexoligists are wonderful and talented. I wish I had read the buyer beware and consumer complaints before signing up .

Source: Google

★ 5

Will was amazing! My friend and I were in the area for a race and we decided to come in for a stretch and he was amazing, professional and hit every spot I needed worked on! Would 10/10 recommend him! Thank you again and if ever in area again would totally come back!

Source: Google

★ 1

Source: Google

★ 5

Lawrence does a great job making sure each session is geared towards my immediate needs and offers great guidance on what do focus on until the next session. I really appreciate his professionalism and dedication to the process.

Source: Google

★ 5

Having attended three sessions at Stretchlab in DC, I'm continually impressed by the expertise of Lawrence. He is an amazing flexologist. His deep understanding of the body and tailored approach to stretching not only enhance the effectiveness of each session but also leave me feeling rejuvenated and revitalized. Whether it's his attention to detail in targeting specific areas or his insightful advice on improving flexibility, Lawrence's dedication ensures that every visit is an enriching experience. I highly recommend booking him for your stretch session.

Source: Google

★ 5

Lawrence is a great flexologist at Stretchlab DC. He is patient, professional and shares helpful thoughts on diet and exercise. Im new to Stretchlab, but definitely recommend.

Source: Google

★ 5

Hasas has been very supportive in assisting me. He is very well skilled and knowledgeable of what he does. I’m telling you I’m a different person when leaving and feel so relaxed and rejuvenated and I just loved being apart of stretch lab. Great staff, great atmosphere.

Source: Google

★ 5

I LOVE Stretch Lab. I’ve been stretching for 3 months with Alex Green and it’s made a huge difference in how I feel and move. I’m 80 years old and Alex programs the stretch sessions to my needs and capabilities. She is the best!

Source: Google

★ 5

Such great and knowledgeable flexologists! Highly recommend - been able to get much more flexible than I’ve ever been.

Source: Google

★ 5

I have been a client since day one and can not say enough great things. The staff is wonderful and excited about helping their clients

Source: Google

★ 5

Ron got my body stretched to places it’s not been in decades since

Source: Google

★ 5

Exactly what I needed to get my body where it needs to be. Got my sessions with Will Caseus who's passion for the field made it all the better. He's super knowledgeable and is a great rep for the company. I came in with questions, not intending to sign up but his charisma and excitement had me signing up same day. Can't wait to see and feel the results!

Source: Google

★ 5

Absolutely impressed with the therapists' expertise and the personalized advice they provide for stretching exercises. I feel much better after their treatments! Highly recommend their services. Alex and Ronald my favourite ones!

Source: Google

★ 5

I always have the best experience at Stretchlab. The flexologists are friendly and professional and really know their stuff. They are able to target specific areas giving you a custom stretch, which is a dream. I feel taller and looser when I leave. Special shoutout to the following flexologists: Will Casseus, for his dedication, positive attitude and ability to identify and get into the tight spots; Randy H, for his calm demeanor and ability to completely relax you; Ron, although I only had him once, his cheery disposition and welcoming manner; and finally, Hass Abdullah, who is engaging and clearly dedicated to making you feel better. You can't go wrong with any of them!!! Try it.

Source: Google

★ 5

Source: Google

★ 5

I had my first stretch on 1/14 with Will. I found him to be extremely knowledgeable and was impressed by his ability use various techniques to identify and target problems my areas. Great stretch!

Source: Google

★ 5

Ron was great at communication and explanation. It was a great informative session.

Source: Google

★ 5

Been going for a month now and am amazed how tight I was. It truly helps with everyday motion and activities. The staff are very knowledgeable and friendly and are not only able to demonstrate your progress but homework makes progress all the speedier.

Source: Google

★ 5

Great job by Ron

Source: Google

★ 5

Really terrific experience. Will is a real pro and made my body feel more loose than it has in years.

Source: Google

★ 5

Thank you Rani for a stretchy first session! I am a founding member at this location as I decided to invest in my mobility and flexibility. You’ll be greeted by friendly, professional and knowledgeable flexologists at this clean and spacious location with access to free parking. Looking forward to my weekly sessions and excited to reap the benefits of assisted stretching!

Update: they do their best to schedule you with different flexologists and I worked with Ronald last night and was impressed with his friendliness and professionalism.

Source: Google

★ 2

I requested a cancellation of my membership because I booked a session and the stretch technician never showed. The manager had to call the colleague who confirmed they were sick. Now RA Harden is saying I will be charged the remainder of the 2 billing cycles at $200+ while I cannot book the flexologists that I want because the weekends are already slammed. When I initially signed up for an intro the staff switched the flexologist. I am traveling from Maryland and the trip is not worth the stretch when I can't be seen. It's a new place but they still have process issues to iterate upon. Waste of time and money when you travel somewhere and they cancel on you.

Source: Google

★ 5

My flexologist Ron was amazing. I’m always impressed with the pleasant welcoming of the manager Will Casseus. Do yourself a favor and “just do it!”

Source: Google

★ 5

Great first visit. Looking forward to the process

Source: Google

★ 5

Source: Google

★ 5

I have to travel frequently between DFW tax and Georgetown and now that the StretchLab studio is open here I don’t have to mess up my recovery routine!

The team that opened the studio this past Monday is full of talented passionate and knowledgeable Flexologist that truly KNOW how to work on the human body, and how to correct imbalances in the body with functional movements! After talking to them all I am so excited to work with each of them!

As an active mom over 30 I couldn’t keep up with my kids or my lifting regime if it wasn’t for Stretchlab assisted-stretching sessions or the knowledge they gave me to apply outside of the studio! Georgetown visits are going to be easy peasy!

Source: Google