★ 3

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★ 5

Cece is the best Zumba instructor! she is very fun and humorous! I only go to the gym to do Zumba and I always have a great time there.

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★ 5

Went to a class with Jill Symmonds! It was a phenomenal work out and will be back for more! No pain no gain! 💪

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★ 5

If you want to go to a challenging work out class come see Jill Symmonds. Jill’s classes make you sweat and you see results. Body positivity great atmosphere

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★ 5

Cece is an amazing Zumba instructor! Her music and energy are top notch!!!! Been doing her classes for years and she never disappoints! Best 1 hour calorie burn at the gym!!!

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★ 4

I love the Zumba classes with Cece . She is the best instructor there . I used to go to another gym in Casselberry at night to do a Zumba class but after my first class with Cece I changed my membership to 24 hours fitness.
I only give a 4 star rating because the men locker room and showers need maintenance

Source: Google

★ 5

Cece’s and Tai’s Zumba class is sure the reason why I went to this gym for 3 years!!! Cece’s Zumba class is pure energy from the beginning up to the end. I have made so much improvement with my dancing and it’s a great cardio. Her core class made my core stronger and I can see the difference after attending her core class regularly. Tai’s Zumba class is fun. Lots of fun movements.

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★ 5

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★ 5

Angelina - Silver Sneakers Instructor
She is a very loveable and knowledgeable. Her classes are very energetic. I love attending her classes

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★ 5

Angelina, she is great. We get a great workout every Friday. She pleasant . Her workouts are fun. She is likeable.

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★ 5

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★ 5

I would like to keep Angelena and Astrid's Silver Sneakers class. It helps me a lot.

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★ 5

Astrid and Angeline is the best. I enjoy both their styles of classes very much.
Cheryl Brown

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★ 5

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★ 5

Angelina is wonderful

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★ 5

Angelina is awesome! Very fun class for silver sneakers!

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★ 5

Silver sneakers with Angelia Friday 10 am love my class

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★ 5

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★ 5

I have been a member for almost 2 years. I mostly come in for the classes. Jill keeps you motivated with her upbeat personality for body pump & cycling. Rainbow will guide you through her yoga & chair yoga class ensuring you are in proper form. It’s very relaxing and will make you feel like you took a load off. Cece’s Zumba classes has great music, you’ll learn new dance moves and it’s super fun. Her core class for me has been great due to improving mobility. However, although the cleaning has improved a little it still has room for more improvement.

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★ 1

Need more than 1 smith machine

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★ 4

I love Rainbow's yoga class. The chair yoga is challenging, yet well suited for seniors. She gets 5 stars, the facility could be cleaner, but I like that it's open 24 hours.

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★ 5

Zumba is the best at 24 hour fitness! Cece is
an amazing dancer, very friendly, and her class will give you a great work out!

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★ 5

My favorite thing to do at the gym is to attend Zumba class. Cece is my favorite instructor, and she makes the class fun and exciting! Her energy is contagious, and she really knows how to get the students motivated. I don’t do anything at the gym except take her classes. She’s the only reason why I have a membership there. She’s an excellent Zumba Instructor and I’m glad 24 hour fitness has her there!

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★ 5

Cece zumba class is super fun! I am very happy when I dance with her! She brings me so much joy in my life!

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★ 5

This is my favorite place to be happy, CECE is the best instructor, I really enjoy her class.

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★ 5

Cece Zumba class si the best! I love her energy!

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★ 5

La mejor cici

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★ 5

Cece’s Zumba class
Best class in Orlando

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★ 5

I'm happy to be at this gym, clean facilities, and very friendly staff, what I love most are the Zumba classes with Cece, she's the best, and the Core classes, with Cece, I recommend it 100%.

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★ 5

I go to Cece’s Zumba class! She’s the best, super energetic and her choreography is extra fun!! I love her class and attitude with all the members. She is very loved by everyone there. If you want to burn calories, dance and have fun this is the class to go to!! ✅

Source: Google

★ 5

Cece is an amazing Zumba instructor. She has tons of energy, and you will get a great work out. I highly recommend!

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★ 5

I have been attending Zumba class with CeCe Chiappone at 24Hour fitness for four years and her Core24 class. I cannot say enough about Cece with her high energy, positive attitude And just making her classes fun along with making sure we get the exercises we are looking for. I absolutely love Cece. If you’re reading this and get a chance, please try her classes

Source: Google

★ 5

Cece Zumba classes are awesome. She makes it so much fun by having us face one another and dancing with each other. Her energy level is always high which gives me more energy.
Cece’s core classes have helped me so much. Since attending her core classes, I not only have a stronger core than I ever had in my life but I also no longer have bladder leakage problems. Thank you Cece for making my life more enjoyable.

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★ 5

I've checked in 45 times, and I'm 40 body pump classes deep. I've busted my butt all 2400 minutes and only God knows how many reps I've done all because Jill made me do it! She's transformed me into a healthier, 💪 version of me and I owe her for it. Jill is absolutely AMAZING and it shows. Her class is busting out of the seams with attendees and its all because of her passion. Don't take my word for it, come see for yourself. Jill is SCANDALOUS!!

Source: Google

★ 5

I enjoy the gym but most of all, I love the classes. Cece, the instructor for Core and Zumba is great! Zumba is fast paced but you have to hang in there. It took me about one to two months to finally learn the steps. It's now 2 years later and I still love the classes.

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★ 5

Michael P was my personal trainer for 1 month and that was one of the best decisions I could have made for myself. I get anxious at gyms, and I knew from the first initial visit that I was in a good place. Alarick showed me around and then set me up with a complimentary personal training session with Michael. Michael was very welcoming and gave me the best one on one time. He helped me overcome gym shyness and gave me confidence with the machines and how to establish a routine. He also gave me great choices with my nutrition. Thank you Michael!

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★ 5

I truly enjoy attending 24 Hour Fitness, especially for the cycle classes. Rachael, Jill and Filomena are outstanding instructors who bring incredible energy and enthusiasm to every session. Their motivation and positivity make the classes both fun and challenging, which has inspired me to attend multiple times a week. I’m grateful for their dedication and will continue to support and participate as often as possible.
– Tara

Source: Google

★ 5

I’m only giving this gym a five because of two instructors, that I only go to see, and that’s Jill and Filomena. In fact, I’m only signed up and still going to this gym because of these two instructors. They are exceptional motivators and great instructors. Going to the gym can be somewhat difficult as life can get in the way at times & prevent you from going, but these two ladies make it worth my wild every time and I’m always happy that no matter what I’m feeling for that day, I’m happy that I pushed myself to go. As you’ll never be disappointed in getting an exceptional workout. I will continue to stay a member so long as Jill and Filomena are instructors there.

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★ 5

Astrid’s class is AWESOME!

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★ 5

The Apopka gym has the best instructors for my favorite classes. Rachel Reife is an amazing spin instructor and motivates everyone to do their best. She delivers a great workout every time. Jill Symmonds teaches body pump and spin, and is also an excellent motivator while making her classes fun.

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★ 5

Love Jill for bringing her energy to every bodypump and cycle class

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★ 5

I absolutely love coming to this gym! The front desk staff is always welcoming and friendly, which makes every visit a great experience. My yoga instructor "Rainbow"! she is fantastic—knowledgeable, encouraging, and always creates a calming and inclusive environment for everyone. Her classes have truly helped me improve both physically and mentally.
The only area for improvement would be the overall cleanliness of the gym. While it’s not a major issue, there’s always room for enhancement in keeping the space consistently spotless.
Overall, it's a great gym with a wonderful team, and I appreciate the positive atmosphere they provide!"

Source: Google

★ 5

I have been taking the aqua class with Linda twice a week for almost 2 years. I really enjoy the class and have seen some great results. My cardiologist was so impressed he said I would only have to see him once a year.
The community where I live also has aqua classes but I choose to drive to Apopka because Linda makes working out fun! She is the best!

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★ 5

Pleasure to talk to. Brook and Rolando was full of info and made me feel so welcome

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★ 5

Miss Linda is always great!

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★ 5

Gym is a great place to go and lift heavy things. I do it every other day. My favorite trainer is Jill who is awesome and does Bodypump. She makes me sweat and is very happy. I swear I am going to ask her out when I get the nerve, but for now I work on my muscles to impress her.

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★ 5

I have been attending the water aerobics class for a little over a year and a half. Ms. Linda is our instructor and I honestly can’t say enough about her! Her love and passion is overwhelming! I sincerely appreciate everything she has done for me. She pushes you to do more and to reach farther than you ever thought you could. Plus, she’s fun! Really, really fun! She works hard for us and it doesn’t go unnoticed! We love you Linda!

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★ 1

So revolting having to force members to walk past an employee smoking cigarettes right outside the entry. I’ve mentioned it to front desk staff and the employee that’s smoking, yet he continues to smoke outside the entry way. Shame on you for forcing members to inhale your second hand cigarette smoke!

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★ 5

Rainbow is wonderful for yoga and Linda's aqua class is great. 5 stars to both of them.

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★ 5

UPDATE!! Kudos to Astrid and Angelina! Wonderful instructors and they make these classes so much fun and enjoyable!!
I joined last month and I have thoroughly enjoyed all the classes they offer. Aqua is one of my favorite classes and Linda is a great instructor! I’ve attended the Silver Sneakers and Yoga classes and I have really good workouts with all these classes. I also wanted to shoutout to Jackie who helped me join 24 Hour Fitness! She was knowledgeable and patient with me! Excellent customer service! Thank you Jackie!!

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★ 5

Jill is awesome!

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★ 5

My friend Reba Bennett introduced me to 24 hour fitness. Prior to coming here, I was lying on a heating pad because of very painful muscle spasms. Reba showed me some of the machines and how to use them. I was so impressed with this place. Not only do they have excellent weights and machines that I am going to learn how to use, they have sauna, steam room, hot tub, and a huge swimming pool. Pool. I was in heaven. I made a commitment to myself that I was going to join today and I was worth the money it was going to cost to join. When I returned to 24 hour fitness I was greeted enthusiastically by a young woman that I completely hit it off with. She is the general manager and her name is Brooke Kardohely. She spent way over an hour showing me the facility, teaching me how to put the app on my phone, introducing me to coaches, and helping me schedule training sessions on a time frame that was doable for me. I highly recommend this young woman, she knows what she's doing. Everyone I met was very nice. I look forward to getting to know each one better. Brooke is my adopted grandchild now. I already love her.

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★ 5

Great Aqua Swim at Apopka
Instructor Linda is the bomb!

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★ 5

Linda makes exercise fun! All the preparation she puts into each class is evident and very much appreciated by participants. She is awesome ❣️❣️❣️

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★ 5

Great water fitness program! Linda rocks! Makes it fun and also beneficial!

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★ 5

Love Rachel’s Les Mills Sprint class!

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★ 2

Pretty run down gym
New planet fitness across the street is better

Update: still run down, terminated my membership for some reason

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★ 5

I’m specifically giving these 5 stars to the new cleaning crew member Mariah!!!! There wasn’t a cleaning crew to begin with for a long time and the gym has been not maintained, not cleaned, and not properly kept after. Since Mariah has started as a member who comes here everyday I truly see the efforts she is making to take this gym out of shambles and ruins. I am constantly seeing her cleaning up and doing it all alone which isn’t fair but she is going above and beyond. The condition in which this gym was given to Mariah to clean is appalling but I truly notice Mariah’s efforts and she truly deserves a raise plus more for trying to keep this gym clean and together by herself something none of the staff has been doing before her. You should care about your place of employment being clean and Mariah is coming in here to do her best and try to maintain the cleanliness of a gym that has been let go for way too long. Please appreciate Mariah.

Source: Google

★ 5

The general manager Booke is amazing!! Congratulations ti the crew 🍻🥂

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★ 5

Rachel and Jill are truly fantastic instructors! Both the cycling and body pump classes are so much fun!

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★ 5

Rachael the cycle instructor is awesome. Jill is also the BEST on Bodypump

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★ 5

Astrid is an outstanding fitness instructor! She makes everyone feel welcome! Always enjoy her classes.

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★ 5

Angelina's silver sneakers class is amazing! I love that she knows seniors need strength training rather than focusing on cardio

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★ 5

Astrid is awesome. I am losing weight and strengthening
Yeah

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★ 5

Thank you for the opportunity for us to express are fillings of the instructors at the 24 hour fitness in Apopka….
Jill is outstanding instructor. She really motivates and encourage us to do better on every class. I give her 5 star’s!!!

Source: Google

★ 5

I'm writing this review against my strongest desire to gatekeep this one...but here it goes. Bodypump class is great. Bodypump class WITH JILL is AMAZING! Her energy, her attentiveness, the instruction and critiques she gives you personally when she sees your form is off, her ability to call the next move beforehand so that we all land it on count, her corny jokes, the way she forgets how to count at times....
Jill is EVERYTHING. We love her and are always excited too book and attend her next class. #scandalous

Source: Google

★ 5

Astrid Catanza is AMAZING!! Smart kind friendly and super knowledgeable. Astrid is the best!!

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★ 5

I love the aqua aerobics classes with Linda! The work out and the music are great. I always have so much fun and leave the class feeling refreshed and energized.

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★ 5

Rachel’s Thursday 5:30am Interval Cycling Sesh is everything! High energy, high calorie burn and it’s only 30 min! She pushes you to the max and encourages you to level up as well as meeting you where you’re at. If you haven’t tried her class- you’re definitely missing out!!

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★ 5

Our instructor is Astrid Catanza!! She is the best!!

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★ 5

Astrid is excellent. Her classes are a real workout. I have gained muscles and feel great.

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★ 5

Vote for Astrid Costanza, she is an awesome teacher and makes classes a joy

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★ 5

I always sign up to attend the Silver Sneaker’s class on Monday & Wednesday. Our coach is Astrid, she is fantastic. I love the class because of the way she teaches it. She is very energetic & encouraging. She’s is GREAT!

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★ 5

Great instructors for senior fitness. Astrid is the best!

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★ 5

Jill is by far the most energetic coach I have had in a group class. On those nights that I really just don’t have it in me to go, she gets me going from the moment I walk in. I don’t know where this crazy lady gets her energy from, but I’m here for it!

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★ 5

ASTRID is amazing. I love her class

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★ 5

Astrid is very energetic and made me feel the energy. Really , she is the best.❤️❤️❤️

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★ 5

The classes are amazing here and all the instructors are incredible! They bring their all to every single class - Astrid, Filomena, Staci, Rachel- and of course Jill!

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★ 5

Astrid is amazing 😍

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★ 5

Astrid is AMAZING!! ALWAYS

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★ 5

I take Astrid’s classes and I think she’s the best instructor 👍

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★ 5

Astrid is amazing

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★ 5

Astrid is the best!

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★ 5

Great facility and classes for all levels. Jill is amazing! She pushes you to new levels and then some more. She truly cares for her class and is always looking out to help anybody and everybody especially new folks. Come join some classes and enjoy exercise for a change. Down 40lbs so far.

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★ 5

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★ 5

I trained with Michael for 3 months and I’m already seeing progress! He is super motivating and makes sure I’m doing the exercises correctly. Highly recommend!!

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★ 5

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★ 5

Honestly my favorite gym of all time 10/10

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★ 1

Nice equipment. The absolutely positively most disgusting, unmaintained and dirty locker rooms I’ve ever seen in my life. 🤮 it looks nasty every single day here.

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★ 4

I go here and enjoy it but they need to upgrade the equipment or at least clean it way better than they are.

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★ 5

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★ 5

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★ 5

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★ 5

Very good environment. A good place to get your goals done.

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★ 1

I miss the old staff. The gym is always such a mess. Half of the machines need to be fixed. The staff is unwelcoming. The old vibe of the gym is why we came. We moved to Lake Mary with some of the staff who moved there.

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★ 4

It gets the 4 star. I'm writing to ask management. How much can you possibly be saving by having wet and dry sauna off at midnight.
So e of us get off work at midnight. 12am.
Please, I beg you please. Do not shut off the sauna or wet sauna.
Some intentionally wait until late hours to avoid the crowd. .. then it's off cause no crowd.
Please fix thus and earn a 4.5.
Bigger no shoes signs and follow up by staff get you the 5 star

Source: Google

★ 5

Alaric Ruiz was very helpful and nice as we started a membership, I recommend seeing him if you come on in!

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★ 1

I have been a member at this location since it opened. The location is convenient for me and I usually work out around 5am on weekdays. Ever since Covid, I have seen a steady decline in the cleanliness of the facility especially the men’s locker room. The cleaning schedule is woefully inadequate. The floor is most always filthy and I have seen toilet paper covered in feces in and around the toilet stalls. The availability of workout classes has been reduced since covid and not reinstated. Spin bikes, treadmills and other equipment are breaking down and stay that way for an extended period of time. There are wall clocks and tv’s that haven’t worked for months. I am currently looking for another gym.

Source: Google

★ 5

Very Professional... Excellent Total Body Workout!! Exactly what I needed, He ( Jared) gets Maxium output from me.. without me overdoing it..

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★ 2

I bought a year in advance and will likely cancel after that. Other reviews have mentioned how dirty and broken down things get. There are divots in treadmills that frankly could be dangerous. But it is the members that bring this down. Nobody puts weights back in the right location, if they bother to try at all. Somehow simultaneously the paper towels or sprays are out and nobody ever cleans machines. The only rear delt machine is held together by a strap. Pros: it is open late on weekends and 6 of the 8 step machines work.

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★ 3

Pros
Conveniently located. Fair number of exercise stations.

Issues
Equipment regularly broken and leather cracked on machines. Rubber missing from handles on many machines. Repairs like broken a/c or lights not working in exercise rooms take weeks to months to be repaired. Areas around machines dirty, not vacuumed properly. Front desk lets us know that they are waiting on corporate to get resolution.

Source: Google

★ 5

Inadequate lighting in class room, but instructor Astrid is worrth 5 stars.
Stopped going to pool. It needs a deep cleaning.!!!!!

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★ 5

Franky is the best! I always come late night and he’s always there to help! He’s such a nice guy !!!

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★ 5

The location, the equipment, classes, pool, SILVER SNEAKERS!! And the HOURS!!! THANK YOU FOR THIS GREAT FACILITY!!

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★ 5

Very clean gym and customer service is on point! Alberto helped me sign up and got me right with a membership in less than 5 minutes!

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★ 2

This gym has a ton of equipment and usually it’s available to use. But it’s so dirty, from the locker rooms to the dance studio to the upstairs where things are never (or rarely) cleaned. The upstairs bathroom looks like a trashy gas station bathroom, with dirt everywhere and the toilet seat dirty. I have been here almost three years and I am done with it. I will probably be leaving soon as it doesn’t seem to be getting better. I have only stayed because of the regulars that I see and talk to.

Source: Google

★ 5

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★ 5

Great gym!! definitely would recommend

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★ 2

Treadmill machines need to be repaired. More than three. Employees upfront need a stool to sit and a padded mat when standing.

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★ 5

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★ 5

Love the improvements! Brooke is a pleasure and helps me with all that I need.

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★ 5

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★ 5

Nice atmosphere fridge is always stocked

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★ 2

I am so upset at how this gym has become. Usually I come in the morning at 4am because it's not crowded but this morning was disgusting. It smelled so bad upstairs that I had to leave early. People are not following proper hygiene and all upstairs smelled so horrible. I understand we are at the gym and we sweat but there is no reason why you should smell that bad. also the garbage wasn't taken out and made the downstairs weight room smell. Pure disgusting! Do better! Please make sure you wear deodorant and take proper hygiene protocol when coming to the gym.

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★ 5

Brook, bri, and Alaric were very helpful!!

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★ 5

Brooke & Bree were exceptional in their knowledge & enthusiasm 💯 Can’t wait to get started‼️ Thank you soooo much❣️

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★ 5

Brooke showed my family around and made my experience so much fun!! I can’t wait to get fit with my family !!

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★ 5

Brooke was Amazing! im excited to start my Journey!

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★ 5

Alberto brook and chelsea had great service!!

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★ 5

Gym is great, Brooke and Alberto were attentive and prompt in resolving minimal issue that I brought to their attention. Gym is always very clean and all equipment works.

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★ 5

Always clean, always helpful, great gym, great vibes .

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★ 5

Amazing experience! Brooke helped me buy a protein shake and was so nice about the whole experience!

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★ 5

Enjoy every moment and they let us come back with no problems

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★ 5

Came to re-activate my membership, it was easy and Brooke was professional, kind and informative! Got me pumped to begin working out again! Thanks Brooke!

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★ 1

I don’t understand how this gym is so dirty and rundown. Over half of the lights in the studio are burnt out and every time I come there’s something new broken.

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★ 1

The Studio at 24 Hour Fitness in Apopka was closed for almost three weeks before Christmas 2024 to supposedly fix the lights that have been out for months. We went back on January 6, 2025. Lights still not fixed. Speaker on right side of Studio is broken so we cannot hear the mic'ed instructor Astrid.

Instructor finally had to bring in a spotlight from home to add some light to the dark Studio and brought her own mic to use so we could all hear her.

On top of that--they raised our membership fees for 2025.

This business does not care about it's clients. It has gone downhill from when we joined. A very sad, sad situation.

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★ 5

Great atmosphere, great equipment, great service, I will continue to come!

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★ 5

Nice place , open 24 hours like they advertised and very friendly environment especially front desk workers , if you ever want a membership training or etc I would strongly recommend asking for Jackie the sales manager in there

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★ 5

I’ve been visiting this gym for years, but have really been enjoying it now more than ever. Brooke and Jackie have been incredible in introducing me to all that 24 Hour Apopka has to offer! I have never felt more at home at a gym (: They’re always available to answer my questions and assist me in anything that I may need while I train for an upcoming bodybuilding competition! They provide great resources, and the 24store always has what I may need to fuel my workout and daily life. I love this team and gym so much

Source: Google

★ 5

Very nice Staff and Alaric is very profesional and caring!!!

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★ 1

This place sucks. I came in just to check the place out with a 3 day membership. The lady at the front desk tells me that I can’t use a three day membership because I don’t have a Florida ID but says I can sign up for a dollar down for the first 20 days. Then she comes back after checking with a colleague and tells me that I can’t do a dollar down and says I have to buy a membership on day one. Lol. I walk right out. They didn’t offer me a tour or anything just hounding me for my credit card. So sad how terrible this country is becoming. No more customer service just begging for money.

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★ 5

Alaric was EXCEPTIONAL. He was eager to meet my needs and top notch on customer satisfaction, with focus in my particular.
THANK YOU ALARIC!

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★ 3

Spacious, clean, crowded (as expected during the morning and evening), and with a great selection of equipment.

Two levels, pool, classes, and more.
Worth the try.

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★ 5

I see a 100% improvement as of 12/2024, Although, I am sharing a 1*, Because what I am about to criticize is something that could take 5 minutes to fix. I usually use the first shower on the right side if it is available. For the last 2 weeks, I have noticed black mildew around the handle, soap dispenser and on the tiles. Nothing a spray bleach can take care of. So, take care before I make my phone call. Keep up the good work.

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★ 1

I have been a member for 5 years never had I had to upload a selfie. My phone took forever to allow. The front desk girl was just sitting there on her phone. She did bother to help me nor did she care. I had almost urinated on myself. She was telling me she wasn’t allowed to sign the policy. Fortunately it finally captured my selfie. It was getting to the point either I was going to just walk through or take a leak on the side of the building.

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★ 1

Basketball court closes at 11pm despite being called “24hour fitness”. What’s the point? Do I get refunded the percentage of hours it’s not open?

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★ 1

I enrolled online and finally made an appt to meet with the trainer. The trainer was new and was not aware of my appt as the front desk did not inform her of the appt. In addition, the gym was dirty (early morning appt). I should have surveyed the premises prior to signing up online. I have to honor the contract for a year, but will seeking for another cleaner gym in the meantime.

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★ 5

Michael is the best I love training with him! Highly recommend

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★ 1

Equipment is constantly broken. Numbers are missing on plates so you can't see what the weight is. Bought a $6 protein shake that was rancid and when I tried to get a different one, employee said there was no manager and there was nothing she could do.

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★ 1

Too who this may concern
I am a proud member of 24 hour fitness , but this 24 hour fitness in Apopka for almost a year has not had their punching bag. Which they stated in advertisement will always be in operation. Hints, one of the big reasons on why I chose to be a member at 24 hour fitness. I really wish management would get that punching bag fixed as soon as possible. So that way their members could have a better experience. Thank you
Moor Life 🇲🇦🇲🇦🇲🇦

Source: Google

★ 1

If you’re considering joining 24 Hour Fitness in Apopka, you may want to reconsider. I thought the core mission of 24 Hour was to
to create a welcoming, supportive space for people to pursue their health and wellness goals at any time, yet my experience felt far from that ideal.

My interaction with Ivy, the front desk representative, was unprofessional and dismissive, a stark contrast to the inclusive and positive environment 24 Hour Fitness claims to promote.

As an incoming new member, I expected a warm welcome and assistance with my Active & Fit membership. Instead, I was met with impatience and an unwillingness to clarify basic questions, making an already intimidating experience feel even more uncomfortable. Despite my efforts to keep the interaction professional, Ivy’s unprofessional attitude only worsened.

After I was finally signed up, I wasn’t even offered a tour or provided with any information about the amenities offered by the facility, leaving me to navigate on my own. This lack of support is disappointing in a facility dedicated to helping people thrive in their wellness journeys. A positive first impression is critical, especially in an environment meant to inspire health and personal growth.

I sincerely hope that management takes this feedback seriously. If they want to uphold their mission of fostering health and wellness for all, they need to address the professionalism of their staff and create an atmosphere that genuinely supports not just new members but all members. It's a gym family right?!

Source: Google

★ 5

Linda is an excellent aqua class instructor!

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★ 5

Any class that Astrid teaches is delightful! I wish they would bring her back to teach Aqua Yoga for seniors, too. I also wish that they would have more Silver Sneakers classes available.

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★ 5

Alaric is the best! He got me such a great deal on my membership!

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★ 5

Great staff, cares about members health and helping creating a healthier lifestyle overall.

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★ 5

After complaining for years about a contant issue with the steam room finally Alaric Ruiz came to the location. I only mentioned the issue to him once and he took it on himself to solve the problem personally. I am so grateful that this location finally have some one that really cares! Thank you Alaric🙌

Source: Google

★ 1

Second time visiting with my brother. This is one of the most all time filthy gyms I’ve seen!

I can tell cleanliness is not a priority. The equipment likely has never been wiped down, there are balls of dust everywhere!

The bathrooms are filthy and the stairs are sticky.

I can only imagine what the pool water is like!

You’re better off at PF, Amped or EOS!
PF is probably the most clean!

Source: Google

★ 5

Friendly staff

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★ 5

Brooke from apopka 24 hour fitness was amazing help with signing up for the process greatly appreciate her

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★ 1

Sauna stops heating at midnight and steamroom has been down and not operational sense the hurricane and was supposed to be fixed by now

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★ 5

There are a lot of gyms but at 24Hr Fitness, Apopka location, Jackie is the person to see. She will greet you with a smile and always follow through to help you.

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★ 5

The team at this location is so friendly and helpful! I love working out here! Everything has been much cleaner and things are getting fixed! I highly recommend this location!

Source: Google

★ 1

They are almost always playing horrible rap "music" if it was genric workout or high energy type music I'd not complain even if I didn't like it. But this makes getting a workout harder. And what makes it impossible for me is their pool is out of commission untill further notice. That was the one thing I was going there for. So you're dead to me until I get notice that your pool is back in operation.

Source: Google

★ 5

Best gym in town! Love the equipment and the classes are amazing, highly recommend!

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★ 5

The General Manager Brooke was extremely helpful. she listened and connected me to my fitness goals. I recommend this gym to everyone!

Source: Google

★ 5

Thank you Christian for resolving issues with my account! I truly appreciate your assistance; you were available, friendly and very efficient. Equally professional is Manager Darren, and all the staff - always pleasant, attentive. Keep up the great work! ... especially with assuring the jacuzzi, pool and tile areas are continuously clean for all to use.

Source: Google

★ 1

I work right around the corner from this place and brought a coworker to test it out to see if we want to Join. We both signed up for the 3 day pass and walked up to the desk where they instead tried to sell me a $20 day pass because my ID shows I live in St. Cloud. I’ve been working in Apopka 5 days a week for the last 5 years and even offered to show them my business card, which they could care less. My coworker does live in the area, so they said he was good to go. So instead of selling multiple memberships they blocked me over a free guest pass. Guess we’ll be joining EOS. I can see why this gym only has three stars.

Source: Google

★ 2

We specifically bought a membership for the pool. Every time my husband used it, he was disgusted. Throwing a bunch of chlorine does not clean the pool. He refuses to come with me now. Alot of money for Zumba & strength classes. Looking for another gym

Source: Google

★ 4

Staff members are friendly and polite. They have amenities that most other clubs don’t have.

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★ 5

The Staff Are Super Friendly And Helpful. I Love Coming Here With My Mom. They Have A Large Variety Or Equipment And Classes. One Of My Favorite 24hr Fitness Clubs.

Source: Google

★ 1

The one star review goes to Mr. Ruiz, who from the first moment we sat down with him to see which program would work best for us proved to be more of a product salesman than a salesman to help people have better health, a better knowledge of what would help us be healthier. Mr. Ruiz was not honest with us, since when we paid for the plan we chose, he did not mention that we had to pay a membership fee and then they started charging us a monthly fee. When we clearly explained what plan we wanted and paid everything at once, since we do not like monthly payments.
In short, we had to pay much more than we had agreed to and we did not complete our program.
As for the trainers, staff and facilities, they have 5 stars with us.
Thank you!

Source: Google

★ 2

bruh the pec deck machine and tricep dip machine have been broken for over a month 🥲

Source: Google

★ 1

I signed up for the six month trial contract and was not explained to that I have to cancel my membership after the six months or they are going to keep charging me. I have not been there in four months because I found a better facility and now I have to call their corporate number to cancel the membership, worst experience I’ve ever had with a gym. Manager refused to come to the front desk and Just sent out the corporate number with someone else and the person that signed me up was also being rude, I would recommend Crunch Fitness!

Source: Google

★ 5

General Manager Brooke Kardohely assisted with me an account issue; displaying knowledge, grace, and efficiency.

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★ 1

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★ 1

Terrible customer service went in to activate 3 day gp which is offered online, they refused to activate the gp, on top of that there’s sales team didn’t even want to give me a tour. There excuse was “this location doesn’t offer it”. Can’t try out the gym before purchasing, what a garbage business model. Can’t try gym out before using it. Do not recommend trying out this garbage facility. I do appreciate employee frank for trying to help me out, seems like a great person, but unfortunately working for a terrible company.

Source: Google

★ 5

I came in to see about joining and Brooke the GM took me on a tour. I’ve been to a few gyms to see which fit and this was the first experience where I didn’t feel pressured but was informed & actually asked what my goals were. She educated me on what my body needed regarding working around my previous injuries and all around getting healthier and obtaining my goals. She constantly interacted with her members who seemed to respond like they were family and I also had the chance to watch her interact with the staff and I can say whole heartedly say that the previous reviews were not my experience and I honestly find it hard to believe. I was met with nothing but kindness and understanding about what I was looking for. The staff was friendly and were engaged with their members and constantly moving around which seems like a good sign to me. The gym does require some maintenance but that to me just means people are there enough for it to break. Too many people use reviews to post the negative so I thought I’d leave a positive review of my experience.

Source: Google

★ 4

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★ 4

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★ 5

This club is the bomb. Love classes with Linda and pool area is my favorite, it is very clean.

Source: Google

★ 3

It's been 2 years, most of the lockers are still broken and machines that are in bad shape or missing padding but usable will not be fixed until theyre unusable then it'll take about a month to fix. Refuse to fix a cracked window for months. The pool and hot tub is dirty, especially when you compare it to other 24 gyms. The positives are this gym is actually 24 hours, there's enough cardio machines and they aren't missing free weights. Also The employees here are great I wish they were at a different gym. The only thing they'll do about these complains is respond to them here in the reviews so they can pretend they listen to criticism.

Source: Google

★ 1

I have been working out for the last 30 years .I have attended many gyms during that time and I need to say 24 hour gym in Apopka is the worst I have ever been to.
From the broken down equipment ( that is not fixed for months ) the rude front desk personal , the extremely dirty gym and zero knowledge of anything fitness by front desk , and trainers .
I would give this gym zero stars if I could !! Think twice about joining this gym !!!

Source: Google

★ 5

Excelente

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★ 5

Clean facility, great hours. Group classes available

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★ 3

No air conditioning in group fitness room. Corporate controls thermostats remotely. In this heat I now get dizzy during class. Old equipment not oiled and maintained, many stair steppers out of service, floors dirty, only plus is les mills classes and the great fitness instructors, only reason I come here.

Source: Google

★ 2

I frequented here from 2017-2019. Last week I went back and it has severely gone downhill. Rusted machines, broken windows with tape on them, lack of cleaning, broken equipment, missing grips on machines. It’s sad to see. I was informed by staff that corporate is focused more on sales that maintenance. Plenty of other nicer gyms for the same price in the area. A sad day indeed.

Source: Google

★ 5

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★ 5

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★ 3

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★ 1

Be aware that they will lie to you by ommission about the membership features.

The wife and I ordered one year and one 4 day private training package. We specifically said we just wanted one package and one year and would manually renew if we liked it. The manager said "yup" and did not explain to us we are locked into an auto-renew on a monthly basis. I tried reading the fine print but didn't notice any wording of auto-renew or subscription (outside of subscribing for the individual packages)

When asked to cancel the additional classes, they refused, and when stopping all auto-payments it apparently also means you are no longer a member. So functions like "pausing" are no longer available. Which is specifically a feature that convinced us to sign up for the year.

Now, to get the "membership status," we need to sign up again for auto renew and purchase another year.

I had hoped it would be a normal purchase, but the gym will happily scam you out of money like all the rest.

Source: Google

★ 1

The manager at this location lacks effective communication skills and the ability to find a solution. My girlfriend had a negative experience when she went in for a workout after taking pre-workout Unfortunately, her card didn't go through for the last payments due to a recent card change caused by a hacked bank account. She explained this situation to the manager, Alaric Ruiz, and expressed that she would fix the issue after her workout, but he refused to allow her to continue with her workout. Despite verifying her membership, he insisted that she leave the gym without any consideration. This incident left her feeling frustrated and unsupported.

Source: Google

★ 3

This gym is the good but a lot of the lockers are always not working which makes it an issue when I have go for my workout. It's discouraging.

Source: Google

★ 5

I honestly can't agree with the other negative reviews here. I go here whenever I'm in town, and have been pleased with the breadth of equipment: three squat cages, multiple bench racks, multiple pull-up bars, dumbbells that go towards 100lb, multiple plyo jump boxes of varying heights, rings, battle ropes, Hammer Strength machines for whatever I need, kettlebells, etc. Nothing has ever been broken for me, and of course it's open 24 hours.

I've also appreciated the staff: I had an issue with my subscription due to an error made by the corporate 24h Fitness customer support, and the general manager Brooke took care of it with grace and patience.

Source: Google

★ 5

The staff and equipment are great. The only large negative is the cleaniness. It was really dirty, until Ray came in today and made the whole place incredibly clean and sanitary.

Ray is the bomb. If this guy ran the whole cleaning division, this place would be true 5 star gym. Someone give this guy the promotion, he's earned it from what I witnessed today!

Source: Google

★ 3

This location is not as well kept but is 24 hours. It's a bit dirty and it has sewer flies , but still over it is a good gym. The UCF location is better cleanliness wise and with a larger set of machines and equipment . Apopka has more standard machines where as UCF has more Hoist brand machines. I've only gotten a severe skin infection from the winter park location.

Source: Google

★ 1

update 6/21/2024

I believe this gym is involved in fraudulent business practice. I paid extra for access to the basketball courts, but after they got me on a year long contract, they closed the courts every wednesday and friday evening so members can't get in. they also closed the courts overnight every night. they took away over 27% of the amenities that I paid EXTRA for, which no option for a pro rated refund or anything. management has completely abandoned ship. no response to any communication, and the club is filthy dirty and extreme disrepair.

Basketball court is in extreme disrepair, with warped, *extremely* scuffed, and excessively dirty/dusty wood. As poor as the condition of the floor is, the condition of the basketballs themselves are even worse. The cover has started to peel on the balls, and there are goose eggs and no traction left.

Honestly the condition of the apopka park courts is drastically better, even though it’s outside and exposed to the elements. This 24 hour fitness court really has to be seen to be believed. I’ll post pictures from my next visit.

Source: Google

★ 4

Mia @24hr fitness in Apopka is a great and excellent instructor. If you at the 24hr fitness in Apopka I recommend Mia.

Source: Google

★ 2

Older gym lots of wear and tear on the equipment but gets the job done. Pool seems like it can be cleaner

But they removed the one heavy bag that they had. Thinking of heading to EOS or the new crunch in Altamonte opening

Source: Google

★ 1

UPDATE 6/9/24:

I meant to post this sooner but have mentally and emotionally checked out from this location. Regardless, I wanted future patrons to still know a update. The robot customer service that commented on this post is a literal joke. I called and emailed them but never heard back. The store doesn't care and neither does their corporate office. AVOID!!!

I really hate to do this but today was my last attempt at patience with this location. I can deal with the crowds. I can deal with the lack of sanitation. I can deal with the leaky ceiling. I can deal with the overpriced monthly fees. The one thing I can't deal with is the lack of professionalism and overall lack of care of the employees. I went to the front desk to ask if they had a particular item available. After standing there for approximately 3 minutes the employee FINALLY decided to acknowledge my existence. Now this may seem like I'm being dramatic but I'll give more context. The minutes of me standing there was not due to him "helping" another guest. It was them having a conversation about marijuana and products used to mask the scent. Furthermore when he finally decided to grace me with his presence, he stated "Did you need something". This only came after i walked over to the office areas to see if anyone else was working. If you have someone standing at your desk then clearly they need something. Additionally, work is not a place for your unproductive conversation. I can't wait for another gym to open so I can get out. Do yourself a favor and go anywhere but here

Source: Google

★ 1

Facility is beyond filthy. Men’s locker room had hair in the sink for 3 days before it was removed. Today, I walked in the locker room and the trash was overflowing to the floor, bathroom stalls had piles of loose toilet paper, debris on the sink, and (ironically) a sign next to it all saying the area was “closed for cleaning”. The 2 girls at the desk said they can’t clean it because they aren’t allowed in the area since they are women. FYI, there was a guy sitting at a desk training. They said someone would come in at 3:00 PM. It was 11:30 AM.

Also, half of the cardio equipment doesn’t work. Same ones are broken. You have to memorize which are broken since there are no signs to identify them.

Lastly, one of the maintenance guys will interrupt you mid-workout to “God Bless” you. I may sound like a curmudgeon, but I have my headphones on when he interrupts. He does it mid cardio as well as in the middle of lifting weights. It’s dangerous. We could get hurt from dropping weights. If I wanted to be blessed, I’d go to church. We have told multiple people about him and they all say he is being talked to, but the behavior continues.

Source: Google

★ 2

Overcrowded, how is it I come at different times of the day several days straight and struggle to find the machines I want. Its like everyone in Apopka hit the same gym!

Source: Google

★ 1

Shouldn’t be called 24 basketball gym close at 11 change the name

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★ 2

Equipment falling apart. Most of this has been like this since I joined several months ago. Told the staff about got the same answer. We have open maintenance orders. Doesn’t address the garbage.

Source: Google

★ 1

The worst gym I've been to I changed over from planet fitness because I heard good things but now I'm starting to reconsider. This gym is disgusting!!! The bathrooms are Soo gross and has the worst smell ever!! The sauna has and steam room has mold all in it which is terrible to even be inhaling. Literally most of the equipment there is broken which makes it even hard to complete your workout when we already half to wait on equipment because the gym is Soo packed. The staff is friendly there just there to do there job. I think this gym makes enough money to at least do something about the filthiest 🤢🤮

Source: Google

★ 2

I’ve really enjoyed going to the gym this past year but the cleanliness has gone way down! Showers & changing room are filthy! Gym is out of paper towels! Kids sitting at front desk staring at their phone! Come on! You’re at work!!

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★ 1

Gym membership automatically renewed which I didn’t want. Canceled the SAME EXACT DAY and they would not reimburse. They don’t seem to care about the individual rather than just receiving payment. Very disappointing

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★ 3

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★ 3

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★ 1

Probably the filthiest gym I’ve ever been in, like completely unacceptably DIRTY. Everything is rusted and broken and not taken care of at all. Has tons of potential but it’s all wasted. This gym was so nice when it first opened but it seems like no one cares. Staff is always standing around talking and not doing anything. The bathrooms are straight up gross. The only thing I would go for is the sauna and steam room but seeing how disgusting the rest of the gym is I don’t even feel like it’s safe going into them because clearly no one hear cares to clean…the whole gym is a safety hazard at this point. Also, tons of machines are out of order for MONTHS at a time. How??? disappointed and canceling my membership. Much cleaner and more affordable gyms have opened up in the area. Don’t waste your time here, they don’t care. They’ll promise it’s going to get better but it never does!

Source: Google

★ 5

Source: Google