★ 5

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★ 5

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★ 5

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★ 5

Great workout! Staff is friendly and encouraging.

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★ 5

Great unique concept and I enjoy personal training with Logan.

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★ 5

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★ 5

My trainer was great!!

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★ 5

I love this gym it’s always a good workout when I get in here filled with good energy and a challenge. Eric made my first time in here a true experience and somewhere I want to continually come back to

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★ 5

Derick’s great! Awesome studio! Really good workout and lots of fun.

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★ 1

Good luck trying to cancel your membership. Sent a email about 3 months ago that I wanted to cancel. Was told I had to bring in a letter and give it to a trainer. Tried 3 times to do this over 2 months when they were supposed to be open and no one was in the building doors were locked. Come to find out the owner changed the training process to have a turnkey gym with no trainers avail during the day at all. Finally got a hold of someone who vowed to cancel my membership immediately. But not before billing me for another month!!! Disappointed for sure. I was a member in Pace, Fl and the gym was amazing where the owners were trustworthy and honest.

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★ 5

My trainer Dedrick was amazing 👏 and I love 9 rounds.

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★ 5

I have enjoyed each encounter at 9Rounds. The staff is very friendly, patient and motivating when teaching the different exercises. It is a great workout in under an hour, which works perfectly for my schedule.

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★ 5

First intro session was free which allowed me to get a feel for the concept. 9round makes it easy to fit workouts into your schedule with 30-minute, high-intensity training, coaches that keep you focused and motivated, and flexible start times throughout the week. It’s only been a couple of weeks since starting my membership, but I can already feel positive changes in my mental and physics health. If you’re on the fence- just give it a try!

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★ 5

Dedrick made my friend and I’s experience 10/10!!

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★ 5

Dereck was an amazing trainer. Any and everyone should go to him.

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★ 5

Great experience! Dedrick had great energy! Top tier facility, top tier staff

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★ 5

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★ 5

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★ 5

I love this place. This has been for quite some time a place I love to workout and not only a workout but my adrenaline is so high and I feel so good afterwards. I highly recommend this place to anyone who wants to feel the burn, sweat, and get in shape!!

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★ 5

9Round provides a killer 30 minute workout with a great staff. The atmosphere is very welcoming and I’m excited for every workout. I can feel myself improving physically and mentally into the best version of me. Thank you 9Round!

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★ 5

LOVE THESE GUYS! Theres no judgement and Dedrick is my biggest cheerleader. I always went to gyms and quit because it was the same old thing and no one was there to keep you accountable. At 9rounds for the money you pay and support you get keeping on track they are definitely 10stars! Great guys! Great atmosphere!

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★ 5

Great short but affective workouts! I’m much stronger and fitter! Supportive and motivating staff! Highly recommend.

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★ 5

Great 30 minute workout.

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★ 5

I look forward to working out here, and I feel so much stronger! All the trainers are pushing you to do your best and be your best!

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★ 5

Loving my workouts at 9round! It's an efficient way for me to get a great, quick workout in as a new mom. I love the trainers and all the positive vibes in the gym!

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★ 5

I threw up in my car on my way home from my first workout, so yea it definitely works. My only complaint is the last of rest. I would prefer an hour version with more breaks and more emphasis on building muscle.

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★ 5

The 9Round facility is amazing and has the best workouts and trainers. I always leave feeling energized and accomplished. Even if I'm in a bad mood, I know I can go into the studio and punch and kick some things and leave feeling better. 9Round is the only workout program I've been able to stay consistent with in the last 6 years of my life which says a lot considering all the changes I've had with moving, getting married, having a baby. They can modify the exercises to keep it safe and effective too.

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★ 5

Love the workout! Great place to sweat with a smile and love that the workout changes all the time.

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★ 5

My wife and I have been taking classes at 9Rounds for a few weeks now and i have thoroughly enjoyed the training and the fitness they offer! My wife has enjoyed training as much as i do, perhaps even more!

Dedrick runs an awesome class! He keep’s students engaged and has always pushed me to the next level!

Since i started going here, i started encouraging my friends to come check it out as well! It’s way more fun than the gym and you get a little bonus with the kickboxing training!

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★ 5

Great place to workout and my trainer ded push me pass my limit. Check it out

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★ 5

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★ 5

Amazing gym! 30 minute full body kickboxing workouts designed for any fitness level. Trainer included. No class times so it’s super easy to be consistent.

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★ 5

I am working out here from past few months and I am really glad that I was able to work hard and building myself with the help of the best trainers like Dedrick “The King”.Please give it a try and I am sure you will also realize that it is great place to build your confidence and strength at the same time.

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★ 5

Great gym. Great work out. Dedrick and Maria are both amazing!

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★ 5

Place is clean coach is very informative and professional. You will sweat your butt off and get a great workout. Will recommend :D

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★ 5

I joined 9 round 2 months ago on my 55th birthday! I've been an athlete all my life, this is the perfect workout to help you stay fit and Derrick push me and instruct me on the right technique, just in case I got to throw Hands and Kick some......

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★ 5

Honest review from someone continuously becoming a healthier version of themselves:

Took an early lunch hour and Tried out a 9Round Fitness/Kickboxing one on one class. I didn't hate it but didn't love it either. It was more of a boot camp style class, and it's not for me. It's my personality, it doesn't mix with boot camp style motivation and that's okay. Trainer was a nice guy. And it was free to try.

You should check it out for yourself!

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★ 5

Amazing gym! Dedrick is a great trainer! I wholeheartedly recommend this gym to anyone looking for a place to work out, challenge themselves, and achieve their fitness goals.

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★ 5

The best place to workout! Never boring or dull workouts you will tone up in no time! Dedrick is the best!

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★ 5

Awesome gym! love this place very much and happy to be apart of the 9Round family!

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★ 5

I've been a member of 9round kickboxing for quite some time now and I can honestly say that it's the main reason why I have remained consistent in my fitness journey. The workouts are never the same and most importantly they're fun! All the trainers are nice but Dedrick really is patient and dedicated to making sure that the true essence of kickboxing is taught + understood. It's a great experience over all.

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★ 1

Your response does not make anything right! Keep your response. I was cheated and stolen from without recompense. I started using this gym in Wisconsin and loved it. Unfortunately, the scam artist in this gym has given me PTSD. Thieves!

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★ 5

Great experience, efficient workout while they push you to be your best physically and mentally

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★ 5

The staff is awesome and makes it a fun environment to better yourself. They are also very experienced in their backgrounds of training.

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★ 5

Best workout you can have and very supportive personel would recommend it to anyone

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★ 5

If you’re short on time this is the gym and workout plan for you. The intensity and results have been shocking. The best part is that the instructors tailor my workouts to my growth and development so I’m constantly challenging myself. Kick your gym membership and try 9Rounds!

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★ 1

The trainers are great. The company is a sham. I've been trying to cancel my membership since May 5th. I've delivered three letters in person and none have ended them charging me. I've attempted to reach management via phone, text, e-mail, and website. A total of 35 times, and I'm still being billed. The phone doesn't actually ring the gym FYI and the owner, Tasha Melek isn't anywhere to be found. This place is a scam. I'm sorry for the trainers, they seem nice. But beware, once they have you--you cannot get out. Also, the cards I used to make my payments were both hacked, so there's that too. It's been a personal hell. So much for a "trial 3-month membership".

K.Barnes review below has a response from the company-what they are saying is not truthful. K Barnes is right. I cannot believe the company shamed her here. Will I get one of those too? No response when I ask directly over 30+ times, but one post and K Barnes got a response. Lucky. The only saving grace to this place was Dedrick.

Update: I just saw my response from the company. That would have been helpful over 5 months ago (a reply to my 33 attempts to contact the owner/company--even the company handing billing could not access them while I tried to resolve this). Also, the catch to the "cancelation" is that after you hand deliver a letter, the company can "void" your letter if you aren't in "good standing" (i.e., haven't paid them first--as they continue to auto bill you). So, my hand-delivered letters were voided and this continued. When I paid more money to them to qualify for a letter to be accepted, they charged me with a return check fee after they charged me double and I canceled their second non-approved payment. This put me back in "bad standing" and I had to continue this game for two months. There was no way to mediate or talk with anyone to help resolve this. This is also a legal loophole so trying to get charges pressed is virtually impossible. This is bad deal, stay away. And if you are new management, how about you refund me? I'll post all sorts of happy things if you can DO something helpful rather than exploit people. This response to downplay this is angering. The policy posted here is the police I was abiding by. DO NOT SIGN UP FOR THIS.

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★ 5

I've been looking for a trainer to challenge me but also make things fun so that I desire to return. 9round has been consistent and Dedrick has been an amazing trainer to do just that!!! He is very kind and funny and you can tell he's experienced and serious about getting you results without overwhelming pressure! A well-balanced trainer. Will recommend to all my friends and family

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★ 5

They definitely push you to where you want to be!!

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★ 5

I am a new member at 9rounds. It’s a great gym and the trainers Dedrick and Mike are great, professional and motivating.

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★ 5

I’ve been wanting to try kickboxing for a while, and luckily I found this gym. Very professional and they take time with you so you can get your form right. It’s definitely a rigorous workout, but so worth it. Coach Dedrick was patient, but hard, and definitely tested me while keeping the workout within my limits. I was very pleased. If you are on the fence about it, you should 100% try it out. I feel so empowered and strong after I leave.

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★ 5

I leave sweaty but never disappointed. It’s a quick workout, and I always feel like I’ve worked everything. Dedrick is also an excellent trainer.

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★ 5

Best fitness I've ever done. This is a high intensity exercise. It is very addictive, the trainers are very good at what they do

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★ 5

Coach Dedrick did very well this was the best workout I ever experienced. Highly recommend this place if you want to work out and stay in shape but also have a fun time doing it . He is very detail oriented and helps you focus on one areas you want to improve in.

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★ 5

Coach Dedrick did very well for my first time coming to his gym. He will have you working but it is definitely worth it if you’re trying to get into shape.

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★ 1

While I enjoyed my experience in the beginning and was impressed with the staff, as soon as my year membership was up they have continued to debit my bank account for 8 months straight even after signing a cancellation form as well as multiple attempts of communication regarding this issue. They have stollen a total of $1,024 from me to date and have zero regard, as well as horrific customer service skills on management level. This is larceny and I highly advise everyone to take their boxing gloves somewhere else.

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★ 5

Dedrick was amazing, very welcoming and informative. He is definitely part of the reason why im interested in coming back! Very good place to workout .

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★ 1

This company has no integrity. Ignores your contract cancelation letter, and it's impossible to speak with them. I am now being harassed with phone calls and emails stating I have a balance.

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★ 5

Coach Dedrick did great on my first day of being at 9round fitness. I recommend anybody who wants to get into kickboxing or boxing to come train with Coach Dedrick. 5 out of 5 customer service and energy is great!

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★ 5

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★ 5

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★ 5

Killer workout 👍🏻

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★ 5

Dedrick was a great a instructor! Really pushes you. Had a fun workout. Highly recommend.

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★ 5

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★ 5

This class was INTENSE but amazing! Dedrick really pushed me to complete my work and was professional but stern. The workout was far beyond your basic treadmill or boot camp. Highly recommend

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★ 5

Trainers are awesome- they really push you to be the best

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★ 5

I had a blast working with Dedrick today! Definitely a killer workout crammed into 30 minutes and lots of fun. Can’t wait to come back!

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★ 5

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★ 5

I tried kickboxing for the first time today and really enjoyed it with Dedrick. I definitely will be coming back and getting a membership as soon as I can!

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★ 5

dedrick is a great trainer definitely not boring and i learned a little self defense combo it was fun

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★ 5

Great workout with Dedrick! Highly recommend especially.

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★ 5

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★ 5

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★ 5

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★ 5

Being able to show up at any time (vs having scheduled "class" times) has meant that I've been able to keep my commitment to myself of working out 3 times a week. Having 30 minute workouts? Means I can work out and still have time in my evening for other things. I also enjoy the fast pace, the data provided about my workout (totally motivating!) and the guidance of the trainers. I'm 54, have never done circuit training or any kind of boxing, and I'm loving the challenge of the workout as well as the results!

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★ 5

Love this place!! So fun and challenging

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★ 5

Dedrick was extremely helpful and he definitely knows his stuff with boxing. I haven’t had a workout this hard in years which Is exactly what I needed

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★ 5

Intense for beginners

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★ 5

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★ 1

this was the worst experience of my life!! worst experience of my life trying to cancel my membership. I got charged for four months even though I was not there and they don't allow you to cancel over the phone only by hand written letters sent through the mail. I mailed one and had a friend hand deliver one and they lost both!! Not how you run a business!!

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★ 1

DO NOT GIVE THEM YOUR MONEY

1. What is the point of a 3 month membership if they will continue to charge you after your 3 month period and not notify you of any cancellation policy.
2. Makes it extremely hard to cancel. I’ve been trying for 3 months and they still charge me.
- I called to cancel they told me to send in a letter.
-I sent in a letter they said they never received it
-I had someone hand deliver my letter because I live 6 hours away
-called to make sure they received it, they did.
-They charged me for for 2 MORE MONTHS even though they received it before the payment deadline and also charged me the month after
3. Customer service is awful and no one answers and everyone is so unhelpful. Stop taking my money. I’m in college I don’t have $500+ to get stolen from me

1star because I liked my trainers

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★ 5

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★ 1

I have a lot to say about this company but I’ll chop it down into separate parts:

1. I signed up for 9round before my boyfriend unexpectedly passed away, due to his passing I was low on income & had to ultimately stop working due to everything I needed to handle and the devastation. I kept paying my bills on time with 9round. A few months afterwards, I started working again.

2. I started working in hospice. Therefore, I travel all throughout the florida panhandle caring for patients and their families. At the end of the day, it is impossible for me to get to 9round by the closing of their “covid hours” which are very limiting. Due to this I asked to obtain a manager phone number and email to contact them to be able to cancel my membership.

3. I somehow was given a non existent email address but the phone number did work. I spoke with a manager Tasha (or something like that). She advised me my work hours would be acceptable for cancellation. When I submitted my documents for cancellation I was told never mind, that will not work and I never said that your work hours will be acceptable for cancellation.

4. As I previously mentioned, I am up to date on all payments and have proof of this through my bank statements. Tonight, I received an email from 9round stating I owe them $349. I am up to date on all payments and have never missed a payment!

5. If you sign a contract here there is no way you can cancel unless you pass away or get a life threatening injury or illness. Even though I unexpectedly had some hardships in my life and picked up a new job and my life had changed, I was not able to cancel my contract. It is impossible to get ahold of management and when you do, they will tell you a different thing each time.

6. The trainers here are nice, good people and that’s the only reason I give it one star (and the fact I can’t give them zero stars).

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★ 1

The customer service here is absolutely terrible, the membership is next to impossible to cancel, especially considering how easy it is to sign up. They are so hard to reach about anything, they hardly ever pick up their phone or respond to their text message number. You essentially have to go in to the store and harass whoever is working to get even close to canceling. There's also no easy way to get into contact with management specifically, all their contact info is for the general location, so once that fails there's no were else to go to with problems. I filled out a cancelation form for my 3 month contract in early March and am still getting charges from them in June having filled out the form well within their 30 day period before the renewal of my contract. This gym is predatory and cares more about grabbing every cent they can get from you then about providing good customer service and insuring that when members leave they do so with a good experience. I would never recommend this place to anymore based on my own terrible experience, even thought the workouts are actually nice. DO NOT get a membership here.

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★ 5

Very friendly coaches💪🏾

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★ 5

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★ 5

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★ 5

I enjoy that 9Rounds always provides a challenging full body workout, so I can accomplish my fitness goals.

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★ 5

Love it! Never kick boxed before, Intense workout, itll wreck you! U can walk in any time, a personal trainer thats included (all cool people) walks you through each workout, teaches and works with you on basic striking, kicking and form adjusts the workout according to ur level

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★ 5

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★ 5

Staff is amazing! Also the concept of not having to schedule your workout and being out in 30 minutes... is a game changer. 🥊🥊

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★ 5

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★ 1

Literally your worst nightmare..

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★ 1

Cancellation nightmare. I canceled in writing with 30 day notice. They continue to Bill my credit card and send late notices. When I finally reach a person at customer service she was extremely rude and said I did not cancel. She would not even let me send her my proof of cancellation. She just said no you didn’t it not in my system. It’s unfortunate for the local gym because the trainers were great and we might have gone back after COVID but not a chance now due to corporate customer service.

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★ 1

Please do not sign a contract with this place. They will ask you to jump through all types of hoops to cancel the contract,and will extend your contract without you agreeing to it. They also will not accept an email stating that you do not want to auto renew. Why would an email not be good enough, especially during this time when most are trying to distance from people. I know the answer to that question, because they want to balloon your bill and will all of a sudden charge 400 dollars that they don't deserve. Greedy and selfish during a very financially stressful time for some people. If you do right by people, you might get them back when their situation allows. I chose this place because I do enjoy boxing. Unfortunately, I cannot recommend a place that has business practices like this.
Added after original post...UPDATE.
My contract ended in August. I sent them a certified letter on July 20th to cancel my policy, which I recieved confirmation that my letter was recieved shortly after. I called early August to make sure the membership was cancelled. They stated that they could not cancel my policy until I paid all their ridiculous charges in full. Well I paid them off in full with a charge card. I had blocked them on my debit card due to them continuing to charge during covid shutdown. I thought the 9 rounds drama was done.
Well to my dismay on 9/11, I received charges on that same credit card, which I did not authorize. They failed to cancel my policy and put me on monthly recurring charges. They are refusing to give my money back stating that they did not have my cancellation letter. I was so upset with myself for not keeping the card they sent back confirming they recieved it, because I should have known they would be this corrupt by their previous actions. I went to the post office with my transaction number(from paying for the letter mailing with my debit card), and post office staff stated that since it was over a month, they couldn't pull up the tracking number. Dead end.
I called the gym on 9/11 asking them to give me my money back. I told them that I have exhausted everything to get proof, without success. I have all types of emails and text messages from June and July stating that I did not want to renew, which is when I found out that those methods of communication was unacceptable for cancellation. I just wanted to be done with them so I did everything they required from paying money I did not owe(almost $600), and sending a certified letter. I have not used their gym in over 5 months. They are still refusing to give me my money back. I am sending a second letter, and you better believe that I will keep the returned card until I have verification that they have cancelled my membership. It is sad that some businesses choose unethical practices to TAKE money, but just know that you will lose in the end. People will catch on and spread the word. Do not use this gym, if you care about fair billing practices.

Source: Google

★ 1

Cancelling is a nightmare. For 3 months I have been trying to get up with them. I left voicemails, sent texts and sent an email. They would not pick up the phone. When I finally got up with someone, they told me they were open until 1pm, I got there at 12:30pm, they were closed. They did not call me back until I finally disputed the charge. They then went on to charge me late fees on the disputed charge. I could not cancel my membership until I paid those late fees and this all had to be done in person. NO ONE was wearing a mask there. I was told when I signed up that I could cancel any time after the 3 month contract however they are continuing to charge me through November. I guess shame on me for not reading the fine print. I loved the work out and would have signed back up after the pandemic, I am just not comfortable working out in such a small room with people not wearing masks. What a shame that management did not care about the concerns of the pandemic and allowing customers to cancel or suspend their membership until after the pandemic. For a small boutique gym, their management and customer service is just awful. DO NOT SIGN UP.

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★ 5

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★ 5

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★ 1

Trainers are very good, nice gym, BUT DO NOT sign a contract with this company!! They make canceling your membership extremely difficult, lack communication in a timely manner - if at all, and horrible customer service on the administration side. This company will not last in Tallahassee.

In response to the owners post below...She responds quickly to a negative post but not to emails enquiring about how to cancel a customers contract. Again, the owners responses when they were received were rude and customer service and care was not her priority. The contract wording is very ambiguous and, again, when you want to cancel the contract it is made EXTREMELY difficult. It is my sincere belief that treating customers the way I have been treated will lead to this business not succeeding in Tallahassee. Also, not sure who's "father" you talked to but it certainly was not mine.

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★ 5

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★ 5

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★ 5

A good workout in 30mins. Works well with my schedule.

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★ 5

It is a quick workout but it can also be challenging. The trainers are all very knowledgeable, nice, patient, and gently push you through the workouts. Nice relaxed atmosphere.

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★ 5

Love it ! I can't slack here 🤣

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★ 5

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★ 5

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★ 5

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★ 5

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