★ 4

Seems nice enough, lots of LED lights and very instagrammable...not sure that's a positive attribute...we shall see

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★ 5

Training with Yeniffer at Ampt Fitness has been one of the best decisions I’ve made. She’s an amazing trainer motivating, patient, and truly professional. She always knows how to guide me, correct my form, and push me to do my best without making me feel overwhelmed. I’ve seen real results since working with her, both in my body and in my motivation.
I highly recommend her. If you want a dedicated, knowledgeable trainer who genuinely cares about your progress, Yeniffer is the one.

Source: Google

★ 1

I joined and got a personal trainer and my trainer changed 2 times from my original trainer in 3 months. I never even got to use all my personal training sessions because I was told by my second to last trainer that I had 6 left and when I got my new trainer he told me I had 2 left. From what I’ve seen they are very money hungry because I also paid for an extra training session I wasn’t even aware of. I cancelled my membership

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★ 5

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★ 5

Amazing

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★ 5

Good gym

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★ 5

Good gym good services

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★ 5

Mi entrenadora Yenifer es una profesional excepcional. Siempre me escucha con atención, entiende mis necesidades y adapta cada entrenamiento para ayudarme a mejorar. Tiene una paciencia increíble y sabe corregirme de manera clara y motivadora, lo que hace que cada sesión sea efectiva y agradable.Gracias a ella he notado cambios bien drásticos en mi cuerpo, me siento más q bien cada vez q tengo q entrenar junto a ella. Sin dudas es una d las mejores entrenadoras que he tenido en está sitio

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★ 5

Mi entrenadora Yenifer es una profesional excepcional. Siempre me escucha con atención, entiende mis necesidades y adapta cada entrenamiento para ayudarme a mejorar. Tiene una paciencia increíble y sabe corregirme de manera clara y motivadora, lo que hace que cada sesión sea efectiva y agradable.

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★ 5

Very clean safe working environment, very optimal machines and the staff was outstanding.
Front desk manager Matthew was very understanding and the crew was great. The upfront worker lani helped me build the right training routine to help me reach my fitness goals.

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★ 5

This gym is great the machines are very optimal and the firing desk people of very nice.

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★ 5

Want to get in Shape? Training with Yenifer is the answer, she will get you right. Need a trainer go ask for Yenifer!

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★ 5

Highly recommend amped and specifically this location. I can’t speak for the other locations but amped on three lakes has great staff and plenty of equipment.

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★ 2

Something is always broken, from the sauna to the water fountain, they don’t sell water to make up for the only one water fountain they have that’s broken, paying for broken equipment but quick to charge you for the littlest things

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★ 5

My trainer from crunch Jesus is amazing , has been helping me lose fat and build muscle , i recommend him, to any one who wants real results.

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★ 5

Big fan of Edley and his bootcamps on Wednesdays.Great trainer and offers a wide range of mobility and strength exercises!!

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★ 5

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★ 5

Thanks Amanda and Ayelett for the attention, quite funny the atmosphere and always full of good vibes.

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★ 5

Andrea was extremely nice and such a great front desk

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★ 1

They scammed me multiple times. Two months after cancelling they charged me 75 dollars. They said to wait until after the weekend to talk to the manager Rey to see about a refund. Lets see how that goes. Rey has promised me plenty of things in this gym and never delivered. I don't know if he is a liar or if he's just doing his job in a terrible company. I just want my money back. Pro tip: if youre ganna cancel a membership from here, go to your bank and cancel your card so they cant rob you like they did me.

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★ 5

Great Gym and a really nice front desk staff!

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★ 5

Mat had great customer service at the front desk and was extremely helpful.

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★ 5

Great location and especially great service from Matt in the front

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★ 1

Someone went into my car and stole my belongings they don’t have cameras outside the gym .so they can’t even help me

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★ 1

Llevo un par de meses en este gimnasio y la verdad no he tenido problemas,pero quiero dejar saber q existe una despreocupación cuando las máquinas se rompen o demoran mucho tiempo en arreglarlas ,el sauna está roto hace varias semanas y hay está con un cartel en la puerta las escaleras eléctricas hay dos con un cartel y otra a punto d romperse,de contra q no hay muchas y si de 5 hay dos rotas es un problema ..por favor se necesita q arreglen las cosas en menos tiempo

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★ 5

Ray is amazing employee! so helpful all the time. This gym is always so clean and organized. love it here

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★ 1

Cada día las reglas son mas estúpidas con el fin de robar a los clientes. Resulta ser que si tu tienes un pase de un día o un miembro te va a entrar con su membresía te exigen el la licencia de conducción pero no aceptan ningún otro tipo de id como la residencia y son super tajantes e intransigentes con esa regla, sin embargo si abres tu membresía en ese mismo momento no hace falta usar id. Todo para obligar al cliente a abrirse una membresía

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★ 5

Clean. Great lighting

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★ 5

Quiero destacar la increíble eficiencia del encargado de mantenimiento del gimnasio. Siempre mantiene las instalaciones en perfectas condiciones, y se nota su dedicación y atención al detalle. Además, es sumamente amable y siempre dispuesto a ayudar, creando un ambiente muy agradable para todos los socios.

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★ 5

The Staff is very professional and very helpful,machines are clean and well maintained

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★ 1

I've tried to contact them a bunch of times to cancel my subscription, and they haven't helped me at all. The phone doesn't work, they don't answer emails, terrible customer service.

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★ 5

EoS is the Best gym ever. Carlos helped me out ;)

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★ 1

Amped Fitness – Three Lakes Branch Review

I signed up for a 3-month agreement (PERSONAL TRAINING) with Amped Fitness and paid $168 every 15 days, always on time. After successfully completing my 3-month term, I spoke with the manager at the Three Lakes branch, only to be told that I would still need to pay two additional $168 payments just to cancel.

The real problem is that no one advised me of this policy when I joined. I later learned that Amped Fitness is supposed to notify members 2–3 weeks before the end of the agreement about renewal or cancellation options, but I never received any notice.

It feels like Amped Fitness’ business model is to attract people with very low-cost promos (like $0.06 or $1 to start) but then recover that money with expensive cancellation fees or by sending customers to collections if they don’t pay. In the end, the customer loses.

This is a disappointing, short-sighted business strategy, great for short-term profits, but it damages trust and risks losing customers in the long run.

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★ 5

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★ 5

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★ 5

so fire, staff is very nice and everything is very clean.

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★ 4

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★ 5

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★ 5

Amazing gym, front desk Daniel and personal trainer John are the best supper helpful and very attentive

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★ 5

Great place with amazing equipment

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★ 5

Great experience!

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★ 2

I got charged for a late fee plus the monthly membership, which I’m confused about because my bill is on autopay and it’s the first time I’ve ever gotten a late fee and it shouldn’t have happened. I asked to speak to a manager, and he told me he’ll be requesting a refund. I returned about 4-5 days later and asked for an update. Another manager came and told me that they’ll just deduct the late fee amount from the next bill. When I asked about the refund request that was initially told to me, he sort of disregarded it and kept saying they’ll just deduct the amount the following month. Which is fine, but that made it seem like the refund request wasn’t even made😕. I’ve been working out for like two years, SOME(not all) of the workers are kinda weird especially the second manager I spoke to, people have always had issues with him especially with how rude he can be, I never cared enough to write a review because…idk I just don’t care to do all that. But yeah.

Source: Google

★ 5

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★ 1

Terrible!!! Terrible!! Terrible!! TERRIBLE!!!!!! TERRIBLE!
DO NOT SIGN UP! Once you’re in, You’ll never be able to get out !!!!!

My niece has been under nothing but stress dealing with Amped. She canceled her plan back in June, paid the $430 cancellation fee, and should have been done with it. Yet in August, they started charging her again for the same PT plan she canceled. Even worse, the charges keep adding up because they’re billing her for something she doesn’t even owe. She’s been emailing and calling, and no one responds or gives her real help.

This is completely unprofessional and unfair. Customers should not have to fight this hard to get a company to honor a cancellation, especially after paying such a steep fee. The lack of communication and accountability is unacceptable. If you’re considering signing up here, think twice the stress and hassle are not worth it. The stress she’s going through is uncalled for. Pick up your phones! And respond to the emails AMPED!!!!!

Source: Google

★ 1

This place it’s a Nest of criminals , my computer was stolen from one of the lockers ,the worst part is , they know who did it , they have cameras but they don’t use them .A complete disgrace. Please do not go there .

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★ 5

Great gym, it has all the equipment and the front desk staff is super friendly. Brayan was great and signed me up super quickly!

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★ 5

Amazing gym, front desk staff is super friendly and the equipment is great!

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★ 5

amazing customer service! the gm ray was super helpful and attentive. amazing gym super clean and nice

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★ 5

Very clean and professional gym, minimal equipment downtime and plenty of amenities. Worth the price in my opinion. The best bang for your buck is the VIP+. Anwar and Gian are some of my favorite staff members, always ready to help and make your day.

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★ 5

Anwar is absolutely amazing! He is always professional, welcoming, and goes out of his way to make sure members feel comfortable and supported. He’s extremely knowledgeable, approachable, and genuinely cares about helping people reach their fitness goals. Every interaction I’ve had with him has been positive—he truly represents the best of Amped Fitness. Highly recommend working with Anwar if you get the chance!

Source: Google

★ 5

Best gym in miami since day one, great hospitality and management in all aspects from Ray.

Source: Google

★ 1

Terrible experience with this gym. I was told I could cancel my personal training sessions at any time, but that was a complete lie. The trainer never even bothered to send me a workout routine, even after I reminded them several times. When I went to cancel, they refused and said it wasn’t possible, which is the opposite of what I was promised. This place is dishonest and unprofessional. Save yourself the frustration and go somewhere that actually respects their clients

Source: Google

★ 5

Anwar and Bryan were super helpful! They were super quick with what I needed and went above and beyond

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★ 5

I’ve been coming here for almost a year and I have no complaints. Also, Anwar is the 🐐

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★ 5

I love the gym, the employees are super helpful and friendly, especially Anwar.

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★ 5

Anwar was such a good employee, he helped me get signed up and made the process super easy and fast. Always greets me with a smile. Thank you!!!

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★ 4

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★ 5

Anwar set me up he’s the goat.

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★ 5

Kevin and Brayan are always the best in the front desk I love them

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★ 5

Excelente servicio por parte de Brayan , me encantó el gym

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★ 5

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★ 5

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★ 5

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★ 5

Great gym and friendly staff, Brayan was great and helped me out

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★ 5

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★ 5

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★ 4

Nice new gym that's much friendlier and more welcoming than Crunch Cutler Bay. Completely different vibe, kinda a unique nightclub feel. Dim lights, lots of screens, music bumpin'. Equipment looked new with plenty of weights to go around also unlike Crunch. At a glance the crowd looked diverse but mostly younger, all fitness levels it seemed. I didn't seem to notice as many 'roiders as Crunch either which is probably a good thing too. Nice place!

Source: Google

★ 5

Love the energy and the employees are great.

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★ 5

Great gym

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★ 5

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★ 5

Great gym, good equipment and everything

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★ 1

The employee Patricia in the kids club is mean to my daughter with autism. She is 5 years old and still dumps toys on the floor. Apparently Patricia can’t handle picking up small toys and kicked us out 10 mins into the day. I was furious. Not to mention a few weeks ago, she called her a brat. How a non verbal five year old can even be a brat is beyond me. She’s the farthest thing from that and how dare an employee even say that to a mother? I’m coming back tomorrow when i’m calmer to cancel my membership. And i’d advise any parents to avoid coming here especially if their toddlers act like toddlers.

Source: Google

★ 2

Machines needs tweaking, cables need to be tightened, the staff is pretty useless, they just let oen guy yell his lungs out and I lift more than he does and never yell, they don't pick up anything, they let people just hang around in big groups around the already small walk ways, the bathrooms are disgusting, old man that cleans them just pushes a rag around, don't actually see any cleaning products being used during peak hours.
Ladies, none of the male trainers wash their hands after using the bathroom, just a heads up; none that I've seen and I've been here a few months now.
Price is decent I guess, I get what I pay for.

Source: Google

★ 5

everyone here is super welcoming and friendly!! Ray is the best GM ever… so kind and offers so much help :) this place is a vibe … 10/10

Source: Google

★ 5

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★ 1

They are scammers. The front desk staff is completely unhelpful. I was supposed to pay for my gym membership before the 4th to avoid being charged extra. I called, but no one answered because it was the weekend. I went in person and they refused to help me. Their assistance was inefficient and rude.

My Amped app has been broken for a while
I’ve told them several times and no one has helped me. Now they’ve added a bunch of fines, and it honestly seems like the staff is intentionally not doing their job.

Source: Google

★ 1

This gym has been a complete waste of money and time. I signed up for a three-month personal training contract, thinking payments would stop after that period. Instead, I was charged an extra $200 to cancel — all because my trainer failed to inform me of the cancellation process.

Even worse, after I paid that extra month just to cancel properly, they still didn’t cancel my membership and accidentally charged me for another two weeks. I’ve spent over two months trying to get refunded with no success. I do have a receipt showing they issued the refund, but the money never hit my account.

On top of all this, my trainer had terrible time management and communication, causing me to waste time going back and forth to the gym for rescheduled or missed sessions. I saw no progress, no results, and walked away feeling completely scammed. Avoid this place at all costs.

Source: Google

★ 1

The personal trainers don’t last long there and canceling the contract is a nightmare, they has charged me 4 times, even 2 months after we canceled the contract. Managers won’t help at all, Luis Martin is a scammer

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★ 5

Very helpful trainer who understood my needs and goals.

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★ 1

I don't usually take the time to write a negative review but my experience wasn’t the best. I went in person to cancel my membership and the guy said it was done that I was going to receive and email with the confirmation in 5 minutes. An hour went by so I called the gym to ask why I hadn’t received confirmation of my cancellation. Same thing… another employee tells me it’s good and I should receive the email soon. Next morning, I had to call again and membership was finally cancelled.

Source: Google

★ 5

Excellent cleaning and incredible machine maintenance

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★ 5

Best gym I been too. I had bad experience with previous gyms.. This gym all the staff is extremely welcoming and help me out so much with questions I have. The trainer Edley was extremely friendly as well and answered all my questions when it came to my health and is really motivational when it comes to working out making you want to keep pushing your self to get healthy and stronger I honestly recommend coming to this gym for a judge free and friendly experience

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★ 5

Rey me restore muy bien excelente gimnasio, el mejor de todo miami

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★ 1

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★ 5

came for the first time and worked out great gym over all!!

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★ 5

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★ 5

5 Stars – My Go-To Gym Since Day One!

I’ve been coming to Amped Fitness in Three Lakes since they opened over two years ago, and it’s hands down a 5-star gym. The facility is always clean Raudel and the staff does an excellent job staying on top of everything, especially the bathrooms. I often see them wiping things down and making sure weights are re-racked where they belong.

The black and blue color scheme is a nice touch it creates a focused, no distraction environment that’s perfect for getting in a solid workout. Plus, having access to showers and a sauna is a huge bonus.

If you’re looking for a clean, well-managed gym with everything you need, Amped Fitness is it. Highly recommend!

Source: Google

★ 5

Great workout. N machines r awesome

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★ 1

Absolutely horrible gym with even worst sales tactics and horrendous employees. Everything is a mess and the management is horrendous. I tried 2 separate times to cancel my membership and I couldn’t and the personal training is horrible. I signed up with a worker and I explained my goals and I never saw him after I signed up and every time I went it in it was a different worker because they had quit or weren’t working. When you want to find someone in charge they all look at you confused and can’t point out who’s in charge. There’s like 3 different managers and they’re all in their 20’s and don’t care about anything you have to say. Like I said I’ve tried twice to cancel my membership. The first time apparently there was no manager there so no one could help me and the second time they flat out told me they canceled it and I got charged again the month after. Absolutely horrible gym with even worst employees. You’re better off going down the road and paying the difference at LA fitness.

Source: Google

★ 1

Absolute Scam Stay Away!

This gym is a total rip-off. They overcharge for memberships and it’s absolutely not worth it. All they care about is squeezing every last dollar out of you. They force you to cancel in person (such a hassle) and even after you do, they still charge you for the following month. They hide behind their shady “policy” to keep your money. Don’t waste your time or hard-earned cash here

Source: Google

★ 1

I really LOVE this gym, but unfortunately the staff/maintenance is terrible. Everytime I try to use the restroom to change for work between 7:50-8:50am they shut down the restroom completely just for them to end up doing a poor job in cleaning everything. I was yelled at by 2 men and 1 woman in the FEMALE bathroom because I wasn't allowed to be in there while they cleaned. I pay to use ALL the services of the gym and like most gyms, they will allow you to use the restroom even if there's someone in there cleaning. Besides that, A/C is always broken in certain areas of the gym, no one re-racks the weights, machines are already falling apart (gym opened in 2023) and my friend and I have gotten sick several times from that gym specifically... which means they do a poor job sanitizing the machines or even cleaning the gym properly. Customer service is terrible and I have not been able to contact a manager since August.

EDIT: I have since then, canceled my membership and I have debt collectors asking for payment when I had already canceled my membership. They are hungry for the few $10 they collect from everyone. Stay away from this gym.

Source: Google

★ 5

My experience at Amped has been great and that’s largely thanks to my personal trainer, Brandon. I’ve been training with him for almost a year now and since the beginning, Brandon has been attentive, knowledgeable, and incredibly motivating. I highly recommend him to anyone starting new at the gym and is looking for a trainer. He took the time to understand my goals, my limits, and my lifestyle, and then used that to plan work outs that keep me challenged and that have provided results both physically and mentally.

Source: Google

★ 1

Horrible is an understatement… I don’t even know where to start. The scamming on the purchases for the trainers or the fact that I stopped going and they still charging me for the membership after I canceled? Or the fact that after I canceled they decide to say I purchased another 6 sessions with a trainer? And I owe 3k? When I asked for proof they send me my contract that was done in march and the date is may 1? When I haven’t stepped foot in the gym since April? This place is a joke. If ur card is on file be ready to be paying for a bunch of stuff u never agreed to. I try to contact them and they only put me through with the GM, I want to speak to someone higher than him. And I will be contacting the BBB

Source: Google

★ 1

Me parece mal , que al inscribirse , te mencionan que no puedes pasar un invitado después de las 9 de la noche pues tiene que ser en horarios donde se encuentre el personal , eso lo entiendo , pero me parece injusto que mi invitado era mi esposa y fuimos como a las 8:30 pm y aún así no nos dejaron ingresar , todo para obligar a sacar una membresía para ella , cuando hay personas que traen sus invitados después de esta hora o antes , el personal los conoce y no dicen nada No me parece justo decidí cancelar mi membresía en esta cadena de gimnasios por esta razon

Source: Google

★ 5

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★ 5

One of the best gyms here in Miami amazing atmosphere snd equipment, kevin was a huge help .

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★ 5

Yesterday was my first day at amped and it was a great experience , Kevin helped me around the gym he was super helpful and charismatic

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★ 5

Kevin was such a amazing employee he helped
Me and guided me through the gym and work outs that I needed help and advice with 10/10 employee I high recommend the gym

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★ 5

Kevin is the most helpful and outstanding worker and he helped me with all my needs.

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★ 5

Kevin is an amazing excellent worker he’s extremely helpful during workouts

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★ 5

kevin is the best front desk employee there makes my day everytime i walk in.

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★ 5

Kevin helped me amazingly, and answered all my questions

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★ 5

Kevin was a super good helper on all my needs and questions

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★ 5

The gym is amazing kevin coronado was great help

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★ 5

Kevin showed me around the gym and provided me with great service!!

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★ 1

HORRIBLE, HORRIBLE HORRIBLE.......HORRIBLE!!!!
If I could give a ZERO star I would. I don't even know where to start.

If I could give this gym zero stars, I would. My experience has been overwhelmingly negative and reflects a complete lack of transparency, professionalism, and customer care.

I initially signed up online specifically for access to the women’s-only section. When I visited the facility in person to complete the membership paperwork, a staff member, Ava, gave me a tour and walked me through the sign-up process. At that point, the discussion turned to personal training (PT). I expressed confusion regarding the terms and made it clear I was not interested in committing to PT at that time. Despite this, I was asked to sign additional documents—under the impression that they were part of the general sign-up process. I was then informed I had to pay $200 for PT services. I explicitly stated I could not afford that and was reassured it would be canceled and that I did not need to take any further action.

However, I was later charged $200. Upon contacting the gym, I was told I needed to come in person to resolve the issue with the general manager. As a full-time employee and full-time nursing student, this was highly inconvenient, but I rearranged my schedule and took time off work to address the matter.

When I arrived, I was initially ignored and then finally directed to the general manager Luis, who treated me in a dismissive and unprofessional manner. He insisted that I had signed a binding PT contract and there was nothing he could do, despite my explanation that I was misled and unaware of what I had signed that same day. I received a copy of the signed document after the interaction, not before.

To "resolve" the issue, I was downgraded to a lower-priced PT plan at $86 biweekly—an agreement I felt forced into due to the financial burden this situation placed me in.

Two weeks later, the initial $200 charge remains unresolved. I’ve been told only the regional manager can authorize the cancellation, yet I’ve also been informed that he has been on PTO for two weeks. In the meantime, the gym revoked my access due to “overdue payment.” When I explained my situation again and asked for my access to be reinstated (as I rely on early morning visits), I was told nothing could be done until the cancellation was approved.

This gym has demonstrated a clear lack of accountability, transparency, and customer support. I strongly advise others to avoid this facility and explore the many better-managed alternatives in the area that as well worth the financial investment. This site is not one of them.

Source: Google

★ 2

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★ 5

Great gym!

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★ 1

Called at 8:18pm to especifically ask about a day pass and make sure I could go in at that time, was told on the phone that before 9pm I could go in. Got there before 9 and was told NO by the staff and they didn’t care I showed I called beforehand.

Source: Google

★ 5

I’ve been coming to this gym for a couple of months now and I’ve had such a great experience bringing my daughter in the kid center. One of the care talkers, Eliana, has particularly stood out to me because of her professional attitude and care towards my girl. Whenever I am working out I feel comfortable leaving my kid knowing she is in good and safe hands. Thank you Amped for hiring kind people to watch over the kiddos!

Source: Google

★ 5

Love the environment, my trainer Brandon Rodriguez is a great(if you are looking for a trainer definitely ask for him.) He really loves his job and with that his clients. He’s funny, tough and fair.

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★ 5

Brandon Rodriguez is the best trainer at Amped

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★ 1

Do not leave your kids in the childcare! The older lady that works there is terrible I had been going to this gym since the day it opened and thanks to her yesterday I canceled my membership. She acts like a child herself there is no communication between the staff and the parents and when you try to put in a complaint about an incident your told you can’t so they rather suspend your child from going there instead of addressing the problem what me my 7 year old and my 11 year old niece said was completely thrown out the window and since us complaining is not what they want to deal with they suspended them from the child care without even a conversation i tried to reach out to corporate and was never called back Idalmis is the person that is there the most and the one I've had several arguments with I go there for an hour everyday it should be that hard for someone to watch a kid for an hour they definitely need to hire professionals to handle kids and parents correctly she should loose her job and not be allowed to take care of children because she is not good at it

Source: Google

★ 5

This gym has really good employees especially Josh, 10/10 recommend

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★ 5

Some gyms have lost their customer service, due to phones, social media, or just lack of self-awareness. It always a good thing when you have staff such as Josh.. that either he catches you coming in or leaving & makes it a point to let you know he’s there. Good job kiddo.

Source: Google

★ 5

This gym has really good employees, Josh helped me out alot

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★ 5

this gym is really clean and the employees are helpful especially josh

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★ 5

Josh is amazing, best employee ever. Gym is awesome as well, not as much as Josh though.

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★ 5

love the gym and the employees

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★ 5

This gym has really good customer service especially by Josh

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★ 5

This gym is really clean and the employees are helpful especially josh

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★ 5

Josh helped me out

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★ 5

this gym has really great equipment and the employees are super helpful especially josh

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★ 5

Great gym, very new. Josh got me set up while I was in town for work! 10/10

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★ 5

Kevin is a great worker, super nice, and hard working. Shout out to my guy

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★ 5

Kevin and Josh are amazing they are very helpful and kind

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★ 5

Kevin and Josh are very good employees and they helped me a lot

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★ 5

great gym, kevin and josh helped me out joining this gym. so glad i came and gave it a try. best gym in town.

Source: Google

★ 5

Great gym! Kevin and Josh very helpful

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★ 5

Great atmosphere good music good people. JOSH

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★ 5

This gym is great! Been going here for about 4 months now and haven’t had a bad experience. Very spacious, very nice lighting too. Josh and Javier are some of my favorite workers, always helping around at the front or in the gym. Definitely recommend.

Source: Google

★ 5

Josh Price is the best employee there. He is so nice and great. He is so helpful. if you ever need help go find josh

Source: Google

★ 1

Crooked business, DO NOT get a membership here. They will have you sign a membership agreement saying “an email will suffice as written notification of intent to cancel membership” and then change the membership agreement without notification, and then attempt to charge you hundreds of dollars for unpaid dues, and send a debt collector after you… even when I canceled the membership pursuant to the original membership agreement I signed.

Source: Google

★ 1

I Called to cancel my membership and was informed I had to come in. As I arrived and asked to cancel the employee Josh told me I would still be charged for the following month since it was within my 30 day period and it was company policy. I asked for a manager and he told me it doesn't matter if I speak to a manager that it was company policy. While speaking to Josh there was a young woman that I'm assuming works there sipping her monster energy drink Rudely jumping into the conversation and giving me attitude when all I wanted as to cancel my membership. A manager ended up coming to the desk and cancelling my membership and telling me I won't be charged. So thank you to him for resolving the issue. But the worst part is as a l walked out this young woman started to bad mouth me and saying disrespectful comments. I told her that was unprofessional and rude and as an employee she shouldn't treat customers that way. The kids working There are extremely rude, don't waste your money or time at this gym.

Source: Google

★ 5

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★ 5

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★ 5

this gym has really good equipment and the employees are very nice especially Josh

Source: Google

★ 5

This gym has great equipment and is really clean also all the employees are really helpful especially Josh

Source: Google

★ 5

Great experience. Great value for what you pay. The employees are great, Josh has given me great tips on my squat!

Source: Google

★ 5

I love amped fitness, been coming here for 2 years and everything about the gym just feels right. The staff is just top tier especially Josh and Estefani shes such a great help whenever you need her for anything

Source: Google

★ 5

Love the gym and the environment, amazing staff and trainers especially Estefani and josh she’s very helpful whenever you need her

Source: Google

★ 5

This gym is very clean and the employees are very useful especially Josh

Source: Google

★ 5

This gym has great equipment and the employees are super chill especially Josh

Source: Google

★ 5

This gym is really clean and has great equipment and the employees are super chill especially Josh

Source: Google

★ 5

I think this gym is great, very affordable if you’re trying to find a gym and not pay a lot of money for a membership. Also, all the employees are very nice and the offer to help anyone who is just starting or trying to reach a certain goal. Shoutout Estefani she’s a great employee and always helps out.

Source: Google

★ 1

I would give this gym zero stars if I could. Their membership cancellation process is a complete scam. When I signed up, they never mentioned how impossible it would be to cancel. I was told I had to cancel in person, which was already inconvenient since I don’t live close.

The first time I went, after driving 40 minutes, I was told there was no manager available, and conveniently, their computers were “not working,” so they couldn’t cancel my membership. No alternative solution, just a waste of my time. I asked for a manager, and guess what? No manager on the floor.

I went a second time, thinking I could finally get this resolved, and again, no manager was there. This time, they told me I had to come back in the morning. Why should I have to keep coming back just to cancel a membership?

Meanwhile, they keep charging my account, including extra charges, even though I haven’t used the gym in weeks. This is completely unethical and feels like a scam to trap people into paying indefinitely. If you’re thinking about joining this gym, DON’T. Find one that respects its customers instead of making cancellation impossible.

Source: Google

★ 1

I moved and tried cancelling , wrote emails , contacted the BBB , called and they literally will not cancel my membership for anything, and keep trying to charge me despite not even living in Miami for over a year. Management is garbage and truthfully really rude and unhelpful. Worst gym experience I've had ever . It's ridiculous

Source: Google

★ 1

Solo digo que esto es un gym muy normal no es un lugar extra luxury como para que se crean tanto, también deberían ser más empaticos con todos en general. Si yo llevo 4 años yendo como acompañante y llevando mi licencia física no sé cuál es el problema con que me dejen entrar un día enseñando una foto de la licencia ni que eso fuera una cárcel. Para que sepan mi licencia se me quedó en el hospital porque llevo 2 meses con mi papá ingresado y solo quería empezar en el gym para poder salir un poco de la situación tan fea que estoy pasando y solo lo empeoraron. Cómanse su gimnasio que nadie lo quiere bye

Source: Google

★ 1

Los del front desk los más pesados del mundo no tienen una gota de atención al cliente se creen que son Dioses pago una membresía que puedo llevar un acompañante mi acompañante es mi mujer llevamos mas de 3 años entrenando en ese gym y cada vez que vamos a entrar es un problema con la licencia si se le queda no la dejan entrar uff ya apestan con ese tema me voy de ahí y no pienso regresar más nunca

Source: Google

★ 1

Terrible day shift manager the AC doesn't work well its always to hot . I complained to the manager & he doesn't do anything about it he's like whatever very unprofessional .
Very poor mangament at the three lakes location & not customer friendly at all. I hope the owner reads reviews & fixes the issues with A/C & terrible manager they have working there .

This message is for the owner
Customers beware !!!!!!
.Horrible lower management I've been member for years since they first opened I walked in one time into the womens room for 1 second to grab some weights because the women take the weights from the rack inside the gym and take them insde the womens room & then they don't put them back neither does the staff which most of time their on their personal phone doing aboutslety nothing instead of actually working or reracking the weights & then they canceled my memenership for going into.the womens room one time for a second that's not right at all.

I've been in the gym countless times when the A\C has broken the waterfountain was also not working the bathroom wasn't working & I still didn't cancel my membership to join UFC ,EOS, LA Fitness & this is how they treat their loyal memebers by canceling my membership over something so ridiculous

I hope the owner reads this & does the right thing.

Source: Google

★ 5

This gym has such good employees especially josh

Source: Google

★ 5

Employees are amazing especially Josh!!!

Source: Google

★ 5

this gym has super good equipment and the employees are really helpful especially josh

Source: Google

★ 5

Nice gym. Josh at the front desk is always friendly and happy to help

Source: Google

★ 5

The is gym has really good employees especially Josh he’s super helpful

Source: Google

★ 5

This gym has really good employees especially Josh he helped me with my workout

Source: Google

★ 5

This gym has great equipment and the employees are super chill especially Josh

Source: Google

★ 5

amazing gym open 24/7 and the employees are super chill especially josh

Source: Google

★ 5

great gym & Josh helped me around to learn and is the nicest young man in the building

Source: Google

★ 5

this gym has such good equipment and the employees are so chill especially josh

Source: Google

★ 5

This gym has great equipment and the employees are so chill especially Josh he bought me a energy drink

Source: Google

★ 5

this gym has such great equipment and all the employees are super chill especially Josh and Kevin

Source: Google

★ 5

this gym has such good equipment and the employees are so chill especially josh

Source: Google

★ 5

This gym has amazing equipment and the employees are so helpful especially Josh, he even bought me a free protein shake.

Source: Google

★ 5

Been going to this gym for a while and i have to say the vibe is really welcoming no matter who your are. The place is also very aesthethic, for those who want good lighting in their gym pics. The employees are great aswell especially josh who was kind enough to give me tips and pointers.

Source: Google

★ 5

The gym has great equipment and the employees are amazing especially Josh.

Source: Google

★ 5

This gym has such good equipment and the employees are Super helpful especially Josh and Kevin

Source: Google

★ 5

This gym has such good equipment and the employees are so chill especially Josh

Source: Google

★ 5

This gym has such good equipment and the workers are so chill especially josh

Source: Google

★ 5

this gym is amazing and the workers are so chill especially josh

Source: Google

★ 5

They could pay me to go to any other gym in the area and I’d still pick Amped. This one specifically because of the reliability, equipment, and the staff, especially Josh. He always makes sure to greet us personally and offer help around the gym.

Source: Google

★ 5

Josh is great, very helpful and nice

Source: Google

★ 5

This gym is so nice and the equipment is great also the employees are super chill especially Josh and Kevin

Source: Google

★ 5

this gym is so good and the employees are so chill especially josh and kevin

Source: Google

★ 5

this gym is so chill and the workers are friendly especially josh

Source: Google

★ 5

This gym is phenomenal i love it and the workers are so chill especially Josh

Source: Google

★ 5

this gym is amazing and the workers are so chill especially josh

Source: Google

★ 5

Great gym!!! Customer service is great, Josh and Kevin helped me out in setting up a training plan and sticking to it for a few weeks at this point. Hope to keep seeing the place improve!

Source: Google

★ 5

Excelente el mejor gimnasio que visitado limpieza buenas maquinas y lo mejor su personal en especial kevin siempre atento de lo que necesite

Source: Google

★ 5

Kevin was a AMAZING NOTICED A DIFFERENT IN THE WORK SPACE WHEN I CAME IN

Source: Google

★ 5

Kevin was excellent and super helpful

Source: Google

★ 5

This gym is amazing and the workers are super chill especially Josh

Source: Google

★ 5

This gym is absolutely top-notch! The equipment is well-maintained, the space is always clean, and the overall atmosphere is super motivating. One of the biggest highlights, though, is the staff—especially Josh. He’s always professional, friendly, and goes out of his way to make members feel welcome. Whether it’s offering helpful tips, keeping the gym running smoothly, or just bringing good energy, he truly makes a difference. If you’re looking for a great place to work out with an awesome team, this is the spot!

Source: Google

★ 5

This gym is amazing and the workers are super chill especially Josh

Source: Google

★ 5

I love this gym I wouldnt change it for anything and Kevin and Luis and josh provided great service

Source: Google

★ 5

This gym is amazing and the workers are so chill especially Kevin and Josh

Source: Google

★ 5

This gym is so great and the employees are so chill especially Josh

Source: Google

★ 5

This gym is amazing and the workers are so friendly especially Josh

Source: Google

★ 5

Amazing gym! Kevin at the front desk helped me out. Great customer service and great gym.

Source: Google

★ 5

Yo this place dub love coming see my favorite employee Kevin.

Source: Google

★ 5

Kevin was extremely helpful and talented

Source: Google

★ 5

Good gym, Kevin is very helpful 🫡

Source: Google

★ 5

El mejor gym de Miami, Kevin muy atento y eficiente

Source: Google

★ 5

This gym is amazing and the employees are so kind especially Josh. He’s very helpful and clearly knows how to use the gym!!!

Source: Google

★ 5

Coming from experience with horrible gyms, Amped is not one of them. They have great customer service at the front desk. Kevin and Josh both assisted me in creating my membership and clearing up any questions and/or concerns I had. Cant wait to start my transformation!

Source: Google

★ 5

Amazing staff! Luis, Josh and Kevin are very helpful. Gym equipment is always clean. 10/10 recommend.

Source: Google

★ 5

this gym is literally my lifeeeeeee.its the straw to my berry and the pumpkin to my pie. you truly need this gym and it needs you. Josh is the best employee

Source: Google

★ 5

Kevin is an amazing worker, knows exactly how to treat customers and is very helpful in the gym!!!

Source: Google

★ 1

A fire extinguisher explodes, the reason is unknown and the staff decides to close the gym.
It was 11:50!! There were quite a few people. They take us all out for some reason, I guess for safety, but it had already been 10 minutes since the explosion. There are people who can only train at that time, like me. You can't play with people's time!!! They should have maintenance for that kind of thing to avoid this kind of thing.

😂😂😂😂😂😂👋👋👋
The manager calls me saying that he is going to cancel my membership because of a bad review😂😂😂 Thank you very much for doing me a favor so I can go to a much better place!! Where they respect the opinion of the clients and value them. I'm sorry but if there is something bad or good I will say it in the reviews. Nowadays, freedom of expression must be respected.

Source: Google

★ 1

Nice damn gym at first. god forbid you had to cancel your membership or lose your card, customer service sucked. Do not cancel online or via the phone. They will definitely keep charging nothing !! just billing under your name and info and send it to collection No call no damn email nothing. You’ll just find out a year later when you owe a mandatory $200+ + fees and a collection firm is calling you. This was terrible

Source: Google