★ 5

I want to love this place and give it 5 stars because it has so much potential BUT the amount of times I've been locked out because the key fob reader is inoperative is unacceptable. It's a known issue and has been going on for far too long.

Update Oct 2025 issues with door resolved and Hillary is doing a great job. A+ customer service

Source: Google

★ 5

I have been an Anytime Fitness member for several years. I appreciate the 24-hour access to the gym as well as the friendly, respectful nature of the members. Hillary, the gym’s manager, is very approachable and encouraging, which really contributes to the overall good feeling at the gym. She shows an interest in the well-being of the members and makes sure you are aware of all the potential ways you can benefit from being a member as you set your fitness goals.

Source: Google

★ 5

Anytime Fitness on Roosevelt is a great, clean, neighborhood facility and has a personable, genuine staff! You’ll feel right at home here!

Source: Google

★ 5

Anytime Fitness is a phenomenal gym, from the cleanliness of the facility to the kindness of the fitness instructors and community. Hillary and Noelia have been a treasure to my fitness journey, encouraging me from the moment I decided to step back into the gym. I am grateful that I have chosen this location; I feel safe, comfortable, and supported.

Source: Google

★ 5

I love this gym! The staff are extremely competent and knowledgeable, making me feel comfortable in a fitness environment. The smaller setting allows for a more in-depth, community-based experience. I’m actually feeling motivated to working out consistently, and that’s due to the manager Hillary, and her willingness to work with me on exactly the fitness plan that I need.

Source: Google

★ 5

I have been going to AF for several years and was considering stopping when I moved to Jax for no specific reason. The gym has everything you need and is well maintained but it was Hillary's welcoming nature and wealth of knowledge that ultimately lead me to keeping my membership. She has helped refine my technique which has greatly improved my full body and isolated muscle workouts. Hillary is also a great person to talk with about nutrition if you have been wanting to live a healthier lifestyle. She is the only person who works there as far as I can tell so call ahead of time. I don't know how she manages to teach classes, do personal training, and run all the behind the scene business stuff. It's actually quite impressive. Overall, if you are looking to get more from your workouts or not sure where to start I highly recommend giving Hillary a visit.

Source: Google

★ 5

I Hillary is definitely a 5 Star person!

I first met with Hillary several months ago when I decided it was time to go back to the gym. I'm a 75-year-old male and have been much too sedentary.

Hillary very patiently reviewed with me a one on one coaching programs offered by Anytime Fitness. She interviewed me extensively to determine my needs and physical condition.

Unfortunately given my specific financial situation I was unable to sign up. However, I am going to the gym and doing what I can on.my own, but Hillary continues to answer questions I may have and is always very approachable.

From my view she really understands the needs of senior clients of Anytime Fitness and I believe she is a great asset for your form.

As I said above, she is definitely a 5 Star person!

Phil Mattox

Source: Google

★ 5

Great facility Hillary is a great personal trainer, manger and is very welcoming and professional.

Source: Google

★ 5

Source: Google

★ 5

Love this gym! Very welcoming staff. Hillary the manager is amazing! Super professional and very helpful. I recently started my fitness journey and I really appreciate being able to ask someone so knowledgeable and informative all my fitness questions.

Source: Google

★ 5

Highly recommend this Gym

Source: Google

★ 5

Thank you, cierra and Hillary you all are great and I am so glad that y’all help me resolve any problems I have. I look forward to continuing to use the gym thank y’all for all y’all‘s help. I have to give y’all five star because some of the best staff.

Source: Google

★ 5

Hillary pushes me but only as far as I can do it.

Source: Google

★ 5

This gym has everything I need from around-the-clock access to a diverse balance of equipment. The staff is helpful and welcoming— shout out to Hillary in particular! I appreciate that they’re steadily improving the space. It rarely ever gets too crowded, so I can come at even the busiest of times and get a lift in. Access to any AF facility nationally is a massive perk as well!

Source: Google

★ 5

Source: Google

★ 5

Cannot praise Hillary enough for helping my balance. I’m 92 and caregiver for Blanche my sweetie of 65 years, so getting/staying in shape is very important‼️

Source: Google

★ 5

Love Hillary! Very personable and attentive!!

Source: Google

★ 5

So glad I decided to fully commit and start taking the gym seriously. Hillary has been an awesome trainer, Awesome customer service, and always has a smile. Appreciate the support

Source: Google

★ 3

Kind of small. Not as many machines as maybe there should be. But very convenient.

Source: Google

★ 5

Always clean! Nice size gym, never crowded.

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★ 5

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★ 2

The gym was not clean. We used cleaning wipes, but the machines were dust. My family got sick with the flu. No one showed us how to use the machines.

Source: Google

★ 1

Tried to cancel my membership. Still got reported to my credit report as a negative. Horrible establishment. Bad management.

Source: Google

★ 1

REQUIRES YOU TO PHYSICALLY GO INTO THE CLUB IF YOU WANT TO CANCEL UNLESS YOU ARE “out of town”. (Which I believe is ILLEGAL!!!!). Update: after being told multiple times in one call that I MUST come in, I had to argue sternly and finally a phone number was begrudgingly given to me to call, and they did allow me to cancel. I was charged a $250 cancellation fee and almost had to waste my gas and my time going in to the gym just for the same result. Not cool.

Source: Google

★ 5

Great management at this facility!!! Very clean and diligent Team of guys!!!

Source: Google

★ 1

For a place called anytime fitness and to only be accessible 60 percent of the time because the key fob door simply isnt working is disappointing. I have attempted to go multiple times before work in the early morning from 5 am to 6 am and every time without fail the key fob reader simply is not on and does not read my fob. It works whenever I go past 9 but anytime before that is a crapshoot. How can you be labeled open 24/7 when that simply is not true. There is never anybody staffing the place at the hours the door states there should be. Multiple people have complained in reviews in the past yet I have gone not even a week ago and saw the same thing where nobody is working. How do you expect to have new members and help existing ones when the person who's expected to be working does not even show up. There is so much excess space in this gym that could be used to fill more machines. There are only 3 or 4 machines for legs when there a momentously huge section for yoga. Not to discredit those who use it but when half the space in the gym is just an empty matt it is very disappointing to know that the space is being utilized so poorly. There is simply no reason to go to this location outside of it being close to your residence.

Source: Google

★ 1

I went on Tuesday to see about signing up my significant other around 10:30AM but nobody was there. We walked in through the visitor door but couldn’t find an employee. So we walked around and looked at the machines and gave our self a tour. We then scheduled a tour for Thursday at 9 AM. We got there at 8:50AM and right before 9 o’clock we walked up to the door to try and go inside, but the doors were locked, so we sat in the parking lot and waited to see if somebody would show up. Around 9:05AM we saw somebody get dropped off, walk inside, move boxes in front of the door out of the way, and go into the office. We decided it wasn’t worth the time after reading the recent reviews while we were waiting outside in our car and just decided to leave.
I know this location was hiring recently, but dang.. There wasn’t any better candidates???

After this, we reached out to SnapFitness who got back to us immediately. Which we then proceeded to stop by their location where the manager was phenomenal, and earned our business!!

Source: Google

★ 5

Wide open- one of the more spacious AFs I have visited. Nice staff. Not crowded. I really like this gym!

Source: Google

★ 5

Source: Google

★ 1

Do not go here!
These people will not answer your phone calls, or respond to your emails. The office is hardly ever staffed. They will make sure that charge goes through though. They automatically renew without asking you first! Gym smells like urine and equipment is sus.

Source: Google

★ 1

Personal trainer was very critical (to the point of being mean) of my physical strength
( which is why I was there!).
Office manager was unpleasantly pushy about my membership- when I signed in and when I tried to cancel.
I will not be returning!

Source: Google

★ 5

The personal trainers here are the best. They push you to do your best, and the gym itself is clean and spacious. The membership fee is on the higher end, but you get what you pay for.

Source: Google

★ 1

Wanted to join up as a Renew Active member the first time I tried I couldn't find my number but it wouldn't have mattered since the attendant told me right away that he didn't have time to sign me up as he had to be somewhere.

I then left a message requesting someone call me to let me know when it would be a good time to come in. A few days later I got a call to come in before 8pm which is what I did do. I got there at 6:40. I had to knock on the door a few times to get the attendent's attention (same guy). When he opened the door he said that it was past 6 and I said I had gotten a telephone call to come in before 8pm. He said that I had not! I told him again that I had and again he repeated what he previously had said implying that I was lying. I simply walked out.

This was no great loss to me as I simply wanted a gym that I could to after hours. After this experience I recommend you find someplace else!

Source: Google

★ 1

Mandan juda ko’p xaq olishdi sababini bilmadim

Source: Google

★ 4

Convenient access, more than adequate weights (dumbbell and free) and machines (cardio).

Largest area for improvement / growth - monthly fees for a digital access gym are priced above value considering the competitive options / venues nearby.

Source: Google

★ 1

Every time l try to book a class to see if I want to join this gym, the door is always locked. This is the second time I have scheduled something with an employee and had a hard time getting in the door. I have called and sent correspondent text messages, still no response. This is terrible. The customer service is bad. I don’t understand how they want people to join and their entrance door is always locked. I understand if it’s because of safety issues ;however, that is something that you tell guest before they book. I do not recommend.

Source: Google

★ 1

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★ 4

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★ 1

Went to tour the facility at about 10:30. Doors were locked, apparently no staff in the building, and hours of staffed operation start at 10.

Source: Google

★ 5

Love going here to work out, but for me this gym membership became the most helpful while being homeless. It's a small price to pay for a hot shower every day if I choose.
While I decided to go Platinum so I could use any locations. They have lesser priced options. The facilities are clean. So it's more than worth it for me.

Source: Google

★ 5

Always quiet and clean. Respectful gym goers here and never too crowded. Friendly staff too!

Source: Google

★ 5

Great gym. Great staff. These guys have been so motivated and dedicated to improving this gym’s equipment, and experience any chance they get. Great place and atmosphere! Highly recommend!

Source: Google

★ 1

Tried to start a membership knocked on the door (need a key fob to enter no big deal). No one ever came. I could see someone at the desk on the phone so i called the number and no answer and no one came. Not a good first impression. I was hoping this would be a good fit as it's by my work but will look at other options now.

Source: Google

★ 5

Source: Google

★ 5

I was visiting the Jacksonville area for a loved one, getting cancer treatment, and found this most wonderful location. The manager and one of the trainers were very good to me and welcoming. There's no place like home, but this location is the best in Jacksonville.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Awesome staff, very motivating people that attend classes here as well. Clean and sanitary, has the equipment you need to get the job done

Source: Google

★ 5

Great gym, 24/7 access, a little pricey though but I assume that's for every member getting a key to the door, insurance on their part or something.

Cold water in the shower is actually cold which is surprising for Florida.

Source: Google

★ 5

Was traveling for work and popped in for a quick workout. Nice and clean the only thing is no stairmaster machine. One of the workers said they have been asking for one for months so hopefully they get it next time I’m around

Source: Google

★ 5

Always clean. Good variety of equipment. The staff is always on top of things. Thomas is so kind, motivating, and helpful.

Source: Google

★ 5

The staff is outstanding and the location is right up my alley. There's a decent amount of friendly club members as well but unfortunately that can't be said for every club member. Some individuals seem to be busy bodies who can't mind their business with their own personal fitness goals but if asshats like that don't bother you then I'd say this place is the best gym I've ever been a member of 🤏

Source: Google

★ 5

I like this gym!

Source: Google

★ 5

It is a great place, the equipment is clean, the atmosphere is nice and all the staff is really friendly, especially Veronika, she was really nice and help me with everything.

Source: Google

★ 5

Went to this gym with not knowing what to do. Always been a shy type when it come to work out outside of home.
The whole procedure from signing in to feeling comfortable in public gym was amazingly seamless thanks to trainers and managers who were there all the way. Now I don’t need to guess my workouts:)
Highly recommend this location.

Source: Google

★ 5

The manager at this location (Veronika) not only goes above and beyond to provide world-class service but makes you well, and eager to continue your personal growth for health and fitness. I would definitely recommend this location to anyone looking to grow and achieve their personal goals

Source: Google

★ 3

Machines are nice, staff are nice. However, I moved recently and have been trying to get in contact with Anytime Fitness for over a month. I've left 3 voicemails over the last 4 weeks, making sure to call during business hours.

Update 2/1/23: it took about 6 weeks for a team member to reach out to me regarding my request to cancel my membership. The equipment is fine if you’re hurting for a gym to use. This location is little small. It’s okay.

Source: Google

★ 2

Source: Google

★ 5

Awesome place to do a workout, Veronika was very informative and helpful to me, my wife and sister. From Australia, traveling around the US and looking for a gym with lots of locations. We hope the other anytime facility’s and staff we visit are just as great!

Thanks again!

Source: Google

★ 5

Source: Google

★ 5

This gym has everything I need to get back into working out. It has a nice mix of equipments from free weights, cable machines, and cardio equipments. The management, Veronika, has been extremely helpful and easy to work with. After the 7-day trial, I’m happy to say I’ll be joining this gym.

Source: Google

★ 3

Great gym; however, if you are going to close down for any reason you need to post it on your website, Google or an answering machine. I checked the internet and called before I wasted 30 minutes driving to your location. I'm not angry that you closed for the storm but at least be a professional business and let your customers know.

Source: Google

★ 5

Great staff, and a very welcoming gym.

Source: Google

★ 4

Clean. Machines in great shape. Plenty of free weights cages and smith's. Circuit training available. No waiting for equipment. Could do with more stomach machines.

Source: Google

★ 4

Good place to workout. They take silver sneakers. Everything you need for a good workout. Open 24/7.

Source: Google

★ 5

❤❤❤❤❤

Source: Google

★ 5

This fitness center is great and SHAYLEE IS THE ROCK STAR! She is such a great motivator. I've been doing classes with her for a few months now and I look forward to every one. She makes burning calories fun and safe. I'm losing inches and gaining strength, all thanks to her. Can't praise Shaylee enough!

Source: Google

★ 3

Source: Google

★ 5

Live been working with Josh for about 8 months now and I've seen so much improvement from muscle gain to weight loss overall health and confidence, I highly recommend trying anyte ditness' training program and Josh as an individual who will help with not only your health but your mentality too! The gym is clean and management is great, 10/10 recommend

Source: Google

★ 5

I just started going to this gym vet recently and honestly I love it. It’s never too packed. Super clean. And Josh is a fantastic trainer. I can’t wait to where he takes me

Source: Google

★ 5

Source: Google

★ 5

My Favorite Place To Be After A Hard Days Work ....

Source: Google

★ 4

Nice and clean with plenty of room to workout and a wide variety of workout machines and free weights. 4 stard only because they only have the single set of free weights so if you need the same dumbells as someone else you have to wait. I go early in the mornings so it usually empty

Source: Google

★ 5

Very nice club
Equipment appears new the facility is spotless

Source: Google

★ 5

I’ve been a member at Anytime Fitness for the past three months. Best gym so far! Drew and Josh have helped me with any questions I’ve had. After the first initial training with Josh, our personal trainer, he has worked with me to improve my form. He keeps me motivated and pushes me to do my best. The training sessions with Josh are very strategic and well-planned. I feel a lot stronger and healthier. Small group training allows you to interact with other people who are working towards a goal and everyone motivates each other. I definitely recommend this gym and trying out small group training with Josh. He is a great trainer!

~Clean, spacious, nice updated equipment.

Source: Google

★ 5

I Just started working out not that long ago and decided to seek out the help of Josh Enden as my personal trainer and he has been nothing but professional and motivating I would highly recommend his services

Source: Google

★ 5

Source: Google

★ 5

Hiring Josh as my personal trainer was one of the best decisions I’ve made in a long time. I feel better than I have in as long as I can remember. I highly recommend him and this gym.

Source: Google

★ 5

I have been working out here now for about three months. Purchased the 6 month small group training program with Josh Enden. Wasn’t sure how it would go as I have never done that before. I am very impressed with Josh’s professionalism and attention to detail. I have seen significant improvements over the three months. In addition, the management staff is courteous. Also, bathrooms are clean!

Source: Google

★ 5

Best gym i’ve been to so far. Place is always nice and clean and never crowded. Has all the equipment from free weights, cardio, and hiit. The personal trainer there Josh is absolutely amazing. Experienced body builder and trainer who can work with any level of skill. Been around the gym for 6 years i never thought i would need a personal trainer but Josh knows his stuff, always getting a killer workout in the sessions. He keeps you accountable on and off the gym to get you to your goal.

Source: Google

★ 5

I've been working out at the gym for a while now off and on and they are a good team of people. They cater to your physical limits instead of exactly what's by the book
- Jax

Source: Google

★ 5

Started with Anytime Fitness 3 weeks ago with the Silver Sneakers plan. Was with another Firness astablishment previously they were good for treadmill and bike riding but no help when it came to actualy working with you. Went in for a free consultation with Josh. Talked to him about my goals and joined his program. I have shoulder and knee stiffness and weight issue's. In 3 week's time Josh goes above and beyond with research and knowledge and has increased my shoulder movement by 50 percent. I have lost 10 lbs. in the process. They are there to help you exercise correctly. Always a clean and safe environment. If you are looking for a fitness center and a great trainer that cares and can help you meet your goals this is the place. The group training sessions are great. Takes about an hour but it is a great workout. Thanks for reading.
Rickie Barrett

Source: Google

★ 5

Source: Google

★ 5

fantastico

Source: Google

★ 5

I came in when the new owners opened and had a one on one training session with Josh. I was sold. He is awesome! He spent time with me talking about my goals and he has worked with me since then to help me meet those goals. In 3 months, I can see and feel a real difference and I owe it all to Josh. The Small Group Training and Group Training classes are great because there are other people there and we support and push each other so we all can meet our goals. Drew is great too. Always a smiling face and a greeting when I come in the door. I am so glad I decided to give Anytime Fitness another try. I have definitely not regretted it.

Source: Google

★ 5

Working out at anytime fitness has been amazing I can see myself improving especially training with Josh has had me improved over my months here I have improved so much thanks to him

Source: Google

★ 5

Source: Google

★ 5

Facility is always clean and staff very courteous. I've been working with personal trainer Josh for @ a month now and am already seeing and feeling results. He will push to help you get out of the training the results you discuss.

Source: Google

★ 5

I have been working with Josh as a trainer for the past several weeks. I have been very impressed with his ability to help me achieve my personal goals. It has been a great experience.

Source: Google

★ 5

the new staff here is amazing ever since the ownership change, they are engaging, personable and more than willing to help should any issue arise. Josh in particular is a star for this gym. I never felt pressured to sign up with him but he made me want to from day one by laying out a plan to reach my goals, not even 2 months in now and because of his training and help with staying on target i am well on my way to where i want to be, seriously if it wasnt for him id be floundering around without making any actual progress.

Source: Google

★ 5

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★ 5

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★ 4

The old owner could care less about customers. They held onto our money for months only refunding once the "government" told them to do so. Cannot get refunds for any memberships made this year at this location. Its not right. I am hopeful the new owners will make it right. The equipment is brand new and the facility is immaculate, so they have the facility for a great gym!

Source: Google

★ 5

New Gym always clean

Source: Google

★ 5

Source: Google

★ 5

Love working out here. It’s safe, clean, and well managed.

Source: Google

★ 1

Not complete equipment for all workout and not dedicated room for fitness, even there is not mirrors on 70% of walls. There is no scale and water filter is not working. I got stomachaches drinking water from their water filter machine. Totally regret going to that gym. I give 1 star only for cleaness

Source: Google

★ 5

I am here on travel, so this was my first time using this Anytime Fitness. In the many clubs I've been to up and down the East Coast, this is by far my favorite one. It's spacious, has brand new EVERYTHING, has a large functional work out area, yet still has every free weight and machine you need. I wish I lived here and could use this one every day. I met the owner while I was there and he is awesome as well.

Source: Google