★ 5

I just heard the let go one of the better teachers ….
So sorry to see Sally go….
Still like the studio but….. she taught a great class

Source: Google

★ 1

WARNING: they WILL charge your account after you cancel it! You will cancel your account and then 3-6 months later you will start getting charged again.

Source: Google

★ 1

DO NOT SIGN UP FOR A MEMBERSHIP HERE! We canceled our membership and 6 months later they started charging us again and have fought our bank tooth and nail to avoid getting the charges reversed.

Source: Google

★ 5

I’m back to add another positive review for Club Pilates, Delray .
This facility has state of the art equipment which is maintained well.
They offer a variety of classes and a variety of teachers.
The manager, Elizabeth, is efficient, accommodating, reliable, respectful and knowledgeable.
I find the staff/ladies behind the desk to be kind and supportive, also.
I am stronger, more flexible have improved my balance.

Source: Google

★ 1

This studio is run by criminals. I cancelled my membership a year ago and they continued charging me for months. Don’t answer emails or phone calls. Tried canceling in person multiple times and the poor girls at the front desk can’t do anything. Read the reviews, all say the same thing. Stay away!!!

Source: Google

★ 1

Management is terrible. Communication is terrible. If you want to speak to anyone you have to physically go into the store because nobody ever answers the phone, emails, or any other type of communication. I was so frustrated that I wanted to cancel my membership and they are refusing to let me go. They offered me one month free if I stay and I told them to cancel my membership because I wanted to go to a different facility and they refuse to cancel. I don’t know why they are trying to hold me hostage here…

Source: Google

★ 5

My wife and I both suffered injuries that left us feeling physically limited and mentally drained. We knew we needed something to help us heal—but we had no idea just how transformative this place would be.

From day one, the instructors were not only knowledgeable but incredibly supportive. They took the time to understand our injuries and limitations, and helped us gradually build strength, flexibility, and confidence again. The classes are challenging in the best way, and every session feels like a step forward.

Now, two years later, we feel like completely different people. We’re stronger, have less pain, and honestly feel anazing.! This studio has truly been a game-changer for both of us—not just physically, but emotionally too. We’re so grateful for the entire team and community here. If you’re thinking about joining, do it. It might just change your life like it did ours!

Source: Google

★ 5

This studio has been an absolute game-changer for me! I had a neck injury that is basically healed! From the moment I stepped into the studio, I felt welcomed by the incredibly warm and knowledgeable staff. Every instructor is highly skilled, attentive, and dedicated to helping members achieve their personal fitness goals.

The variety of classes offered is unmatched, catering to all skill levels—from beginners to seasoned Pilates enthusiasts. The equipment is state-of-the-art, meticulously clean, and well-maintained, creating an ideal environment for each session. I've noticed significant improvements in my strength, flexibility, and overall wellness since joining.

Additionally, the studio atmosphere is vibrant, motivating, and incredibly supportive. I genuinely look forward to each visit! Club Pilates Delray Beach isn't just a workout; it's a community that encourages you every step of the way.

I highly recommend Club Pilates Delray Beach to anyone looking for an exceptional Pilates experience and a welcoming fitness community. It's truly one of the best investments I've made in my health and happiness!

Source: Google

★ 3

Source: Google

★ 2

Some of the instructors are wonderful but it's impossible to get into classes even if you book two weeks out sometimes. Despite paying for the full plan, I couldn't get into classes and I was charged 9 charges for single classes despite having fully paid the full membership. Called them. No answer. Emailed them. No answer. They run the studio with an eye to profit only and don't care about their customers IHO.

Source: Google

★ 4

I have been a member of CP for about 5 years
Many of the instructors come and go
Many go through the motions but some consistently raise their own bars
JESSIE , AMEISHA to name but 2
Always pushing the envelope and the clients
Their classes on a Saturday and Sunday mornings (AMEISHA jump at Mizner ) and JESSIE'S 9Am on Sunday are ALWAYS more than challenging
I want to sweat when I workout
With them I always do

Source: Google

★ 1

The worst customer service you will ever receive. First the classes should state they are geriatric classes. Anyone who works out this would not do a single thing for you. Second they have been charging me since May when I cancelled it one day after purchase when I took the first horrific class. Third. No one ever answers the phone or returns messages in order to correct their negligence.
Stay away!!!

Source: Google

★ 5

I absolutely love this studio. The staff are warm and welcoming. The studio is clean and inviting. The instructors are friendly and skilled. Lots of solid cueing to support a safe and satisfying work out. I always leave feeling better than when I arrived. My happy place.

Source: Google

★ 5

Love, Love, Love Club Pilates of Delray! Shout Out to my fav instructors, Lisa, Wyatt & Cassie who always give challenging and fun classes!

Source: Google

★ 1

Unfortunately I can not recommend this club Pilates. I belong to a club Pilates in NJ that I really liked so when I visited Fl for a month this summer I called to get a one month 4 pack. I was told that was totally fine but they auto billed me for the following month. When I told them I was always upfront about only needing a 4 pack for the month of July they said that would refund me no problem, which I appreciated and planned to use them again next time I was there for an extended time. But to this day I have not received my refund and the person who answered the phone when I initially enrolled for the month of July, obviously gave me the wrong information. Otherwise I would have went to another Pilates studio if a one month 4 pack was not possible. Be careful with their billing or any issues that may come up since the manager has not done anything to resolve it, even though she verbally told me she would and has ignored my past several emails.

Source: Google

★ 1

Very irresponsible, they don't take phone calls, they don't send the address by mail or by phone, I was called 30 minutes before my class to find out where they were because the map said the address was at Whole Food.
Nobody assists clients

Source: Google

★ 1

So disappointed. I went for my ( intro class ) ended up walking out because you had to buy a pair of socks. For new people they should give the socks complimentary instead of having new clients pay for them and let them walk out. There’s plenty of other Pilate studios out there that don’t require special socks, and give complimentary ones for new clients. Bad business.

Source: Google

★ 5

Love this Pilates studio. This is where I started my Pilates journey and I’m so glad I did. Jessie is our favorite instructor, but everyone is friendly and knowledgeable.

Source: Google

★ 5

Spectacular classes! Love Club Pilates!

Source: Google

★ 1

I just walked in trying to sign up for a membership since i moved locations I have been going to one in pompano beach. there was no one at the desk and when i asked the instructor if there was someone at the desk he said no (as if that is normal) and when I asked when there would be someone available I can speak to he said he had no clue. The instructor was a young ish boy with light eyes. Horrible customer service. Would not recommend this location to absolutely anyone. It is not a crazy question to ask why there is no one sitting at the front desk.

Source: Google

★ 1

Not good people. Basically, I had decided not to go after my initial free trial. I signed up and paid for 4 classes but their schedule showed no availability. When I tried to get a refund, not only will they not refund me but they said I owed another payment. I never even used their services but their claim is that I signed a contract, so they just want to steal my money. Their claim is that it is their "policy" and are not stealing my money.

Source: Google

★ 5

I love this Pilates Studio !! It's very clean and the Instructors and staff members couldn't be more warm and accommodating. I had both Cervical and Lumbar surgeries as a result of an auto accident. After the surgeries I was still left with chronic lower back pain and it was recommended by my Orthopedic surgeon to join Pilates as it would help strengthen my lower lumbar muscles and indeed it has !! I've completed over 350 classes and must say my back is practically pain free. I have the unlimited package which allows me to take as many classes as I need and want and it is working for me tremendously. I highly recommend joining this Pilates studio as it is a wonderful place to achieve physical results, peace and harmony !

Source: Google

★ 5

As someone completely new to pilates - I was pleasantly surprised. The people are really nice and diligently answer all sorts of questions - some teachers will take the time to learn your name! It has been good to learn new ways or building your core strength. Its very inclusive for all ages of women and men - the teachers are good about telling folks when to adjust for any type of issue they may have. I believe it is a positive place for anyone new or experienced!

Source: Google

★ 5

After the free intro class, I signed up for the unlimited membership. It's worth the price to be able to get the classes I want ahead of time. I have been very impressed with all of the instructors. I'm going 4 times a week and LOVE IT!

Source: Google

★ 1

Absolutely horrific experience. First of all, there is never anyone at the desk to answer calls/questions. I had some initial questions prior to taking their introductory class & stopped in on a random day after calling several times. No one at the desk & a member waiting for the next class to begin said there rarely is anyone there. That was the first red flag. Decided to do the introductory class anyways & it left me intrigued to learn more about Pilates, so I went with a 4 pack of private sessions with Bianca, one of the instructors. Did two sessions with Bianca & she was very hands-off & at times sitting on a reformer just listing off exercises to do. It was so obvious she was bored & uninterested in training. Before my third session with Bianca began, she said she had to use the restroom before the session started & called from the restroom claiming she was sick. She agreed to reschedule for another day & that she would be in contact. Never heard from her after multiple attempts of reaching out. Contacted the manager explaining how unprofessional that was & the manager disagreed & would not refund for the remaining training sessions. The manager said she would find a new instructor for the remaining sessions & would be in contact the next day. Never heard from her. I switched to Infinite Pilates in Delray & they have been absolutely incredible. A world of difference with knowledgeable instructors, a welcoming atmosphere, & hands-on instructors that genuinely want to help you reach your goals. I would never recommend Club Pilates, especially this location, to anyone.

Source: Google

★ 5

I love Club Pilates at Delray ! All the instructors are great and the staff is friendly and helpful. Pilates has helped me build some strength, stay active, relieve stress and just overall makes me feel great!

Source: Google

★ 5

Affordable Pilates classes from instructors who care. Wide variety of class options so I can have a Zen day focused on flow and then do a high impact jump board class another time. My overall strength and flexibility has improved. Glad to have found an option that works with my budget!!

Source: Google

★ 5

Love this studio!

Source: Google

★ 1

I should have read the reviews before joining, the same thing happened to many people happened to me. There are no classes for my level and when I tried to booked classes in advance the app shows “ Member has reached maximum available Bookings“ with just a few classes booked. it’s just a joke , plus a huge headache to be able to cancel the membership. It's just not worth the hassle and stress. Waste of money and time . Deeply disappointed with this place .

Source: Google

★ 1

Beautiful studio and great instructors. Do not expect to be able to book any classes unless you buy the most expensive, unlimited membership. Classes are consistently full. There was a problem with my membership that prevented me from being able to book classes (or more precisely, to sign up for waitlists). It took them the better part of a week to rerun my daily phone messages, and they didn’t even apologize.

Source: Google

★ 5

Had issues with my account and booking classes. Muriel went above and beyond to help me with my account and memebership. Thank you for the great customer service!

Source: Google

★ 5

Studio is very nice and clean. Everyone that works there is friendly. Great teachers especially Rosemary, Karen & Debbie.

Source: Google

★ 1

This place is the worst.. They want to charge me when I could not get ot any classes they are waitlisted up to 10,
20, and one time 30 people I have screenshots of this .The owner is rude when I said why should I pay for classes I could not take because the classes were too full and I was waitlisted all the time...she had no empathy all she said did you read your contract you signed you have to pay weather you can get ito classes or not .

Source: Google

★ 5

I enter this place not being a believer of all the positive outcome Pilates has to offer. Couple classes later I was signed to a unlimited membership . Mostly because of all the excellent instructors this particular Club Pilates has. The manager Karen is such a great communicator and fabulous when it comes to customer service. All the instructors really take their time to get to know you and help you understand the poses that your doing. All the instructors have a passion for what they do and show it VERY well. After 20 or so classes I had a stronger core , my anxiety went down so much and overall my body was tone in certain areas I didn't think were possible. This is less of a review , then it is a "THANK YOU" !!! For the joy this club brought me through Covid.

Source: Google

★ 3

I love the Julianna but the club itself is not fun. I can’t find help eith my membership. I can’t get the classes I want. There’s no one to call. I’m frustrated beyond.

Source: Google

★ 1

I went back n 3 weeks ago to this location for the 1 free class. Enjoyed it so much
That I signed up for an additional 4 classes. The staff was friendly on the first day. The instructor the first day and subsequent (2) classes has been Pam. Pam will be a NO for me. During my 2 bd class today I struggled with interpreting her instructions as she swiftly walks up and down the aisle. Instead of assisting me Pam decides to publicly chastise me on front of the class. Her comment towards me was so demeaning that I honestly felt a sense of embarrassment. She
Singled me out and stated twice " you can't do it because you are not listening to me". I'm 62 years young and I'm your student/client. Honestly I don't want to attend this campus but I have 2 more paid classes to attend. After class she realizes I'm upset enough to have words with her. But I decline and gather my things as
Pam tosses the most insincere apology at me. Keep in mind I told her when I entered this is only my second class I may need a little help. She's
To focused on reading her script from her cell. The lady to my right stated " she takes short cuts". The lady to my left stated " she's not very good but I've been coming a year"
I will be calling corporate on Monday.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

This place is very nice! Wide range of class times including very early in the morning, which is great because I can go before work. They're really good about the social distancing and keeping the machines clean.

Source: Google

★ 5

I think the teachers are all great and the facility seems clean. Karen, the manager is terrific and helpful too.
But I wish that masks would stay on until clients are at their reformer. The entrance and lockers are close to each other and masks should be left on until we are at reformer. I am worried about that.
Also I hope that more classes would be added on since the classes are limited to 6. But then again it’s so unpredictable with the Coronavirus. Maybe temperatures should be taken too since it is so scary being with strangers?

Source: Google