★ 5

I had my first class with Kora and she was great! She was thorough in explaining instructions and very personable😊

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★ 5

Instructors are wonderful! Especially Kora and Ariana. They make the classes fun and challenging without judgment. Would recommend to anyone with any level of experience and ability. Easy to signup for classes and the app is very user friendly. The front desk staff are welcoming and sweet. Have been very happy with my membership.

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★ 5

My 1st visit to reformer flow. Kora was fantastic, very helpful and engaging with the class.

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★ 5

Great workout!

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★ 5

Kora is an amazing teacher and very intentional with her praise including saying our names with her praise. She is such a talented positive person!

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★ 5

I am a founding member of Club Pilates and can truly say I am in the best shape of my life at 51 years old. The variety of classes is perfect, I never get bored with the same work out. All the instructors are excellent but my true favorite, I never want to miss a class instructor is Rose. She challenges us but leads clearly, gives us alternate moves if necessary & always makes us laugh. I promise you’ll love it!

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★ 5

Rose is a fantastic instructor! Enthusiastic and encouraging in all the right ways. One of the best coaches for an early morning class!!

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★ 5

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★ 5

Love club Pilates! All of the instructors are amazing! I have been going for about 2 years now! I really love Chebli’s, Barbie’s, Ariana’s, and Ali’s classes! You will get a great workout!

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★ 5

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★ 5

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★ 5

Ali is absolutely amazing! She huge Sinatra took and feedback during her classes. It seems like she really cares about our bodies and our experience in her class. She is one of my favorites!

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★ 5

Ali was awesome!

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★ 5

I have been taking a lot of Ali’s classes as she coincidentally instructs on the days and times that I’m available to attend. She is excellent! She has the sweetest personality and she’s very down to earth along with being an amazing instructor. She is definitely my favorite I think overall. Her workouts always make me feel something And I feel like I get a lot out of them. Love her!!

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★ 5

Ariana is so friendly and down to earth. I always feel like I get a really good workout with all of her classes. I especially enjoy and benefit from her cardio and sculpt classes. :):)

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★ 5

Tracy is the best! So knowledgeable and informative. I would recommend her to anyone! I also suggest doing a one on one with her to get more insight into each movement and how to engage target areas. She’s a fav for sure 💛

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★ 5

I absolutely love taking classes with Tracy T! Don’t be fooled by her calm voice and kind demeanor—she’s a powerhouse. Every session is thoughtfully challenging, and I always leave feeling stronger (and a little sore in the best way!). Tracy T’s classes are the perfect blend of encouragement and intensity. I can’t wait for the next one!

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★ 5

Rose is awesome! Every class is challenging but very fun.

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★ 5

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★ 5

Great ! Makes class fun. She has a talent to teach all levels and keeps her class engaged. She is full of positivity, enthusiasm and well prepared. Love her❤️

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★ 5

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★ 5

Club Pilates is a great place to show yourself self care and love. Pilates uses breathwork in our routines for total mind body connections. Today Ali’s class was awesome! She is an amazing instructor! Highly recommend !!

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★ 5

Rose Gleichowski is an exceptional instructor! She focuses on proper form, while still providing challenges to clients to progress their strength and ability to do harder moves. She teaches and trains on advanced exercises and also modifications. Rose is a super fun instructor and I’m consistently motivated to be in her classes!

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★ 5

My wife and I love club Pilates Gainesville!

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★ 5

She did an excellent job

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★ 5

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★ 5

I love Club Pilates Gainesville. Since I started having classes back in 2022, Pilates made a huge difference in my life and Club Pilates instructors all helped me going along this journey. I can only say thank you to all they team members ❤️

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★ 5

This was my first class with Chelbi. She gives great options for personal challenge and cautions for keeping yourself safe.

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★ 5

Really enjoyed club Pilates, Ariana is so kind and helpful during class!

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★ 5

Tracy’s classes are always different and she provides very clear instructions, including modeling correct form for each exercise. Tracy provides feedback in real time to any student who needs it and does it with grace. She’s the best.

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★ 5

Great class, Amy. First time back in at least a year. You give wonderful directions. Wish you were staying. Good luck on your trips with your mom.

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★ 5

I definitely like her classes!

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★ 5

I have been attending classes here for just over two years now and love it. I enjoy the classes and I definitely find my body to be more toned than before.

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★ 5

Such great workouts. I've tried different instructors and different classes. They are all different and all beneficial.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love Tracy!! She has taught me so much and has made my pilates experience incredible.

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★ 5

I find TracyJ a knowledgeable, caring and compassionate instructor. She cares that you “get it”. Pilates is very fortunate to have her (as we all are).

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★ 5

Tracy is an incredible instructor! She's very fun to take class with! You'll definitely be sore!

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★ 5

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★ 5

Tracy does a great job training you on the correct form at level 1.

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★ 5

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★ 5

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★ 5

Great instructions and pace

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★ 5

Great instructors and atmosphere!!

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★ 5

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★ 5

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★ 5

I love this place. The workouts kick my butt but all the instructors are awesome. They have classes for all types. If you are looking for something different to help with your New Years goals check them out.

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★ 5

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★ 5

Instructor did a fantastic job explaining. Highly recommend.

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★ 5

Maia is a great instructor, she knows what exercises are good for me. I am always looking forward to learning more in her class!

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★ 5

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★ 5

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★ 5

Maia did an excellent job of instructing us in a beginners’ cardio class. Many had never used the jump board and she gave great explanations.

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★ 5

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★ 5

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★ 5

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★ 5

I have truly enjoyed classes at Club Pilates , I’ve noticed a huge improvement on core strength and balance. Mrs. Rose and Mrs. Paula are my favorite instructor with a new and challenging class each time. Definitely recommend!

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★ 5

CP Gainesville has become my little fitness family. I have grown in strength, form, and confidence because of the women here. I highly recommend this studio to anyone looking to build a healthy lifestyle.

I also want to give a shout out to Tracy J, specifically. She has brought a level of professionalism and integrity to the program that has resulted in a noticeable improvement in everyone’s Pilates practice.

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★ 5

Club Pilates is quickly becoming my home away from home. I love this place and its staff. All of the instructors have a little something different they bring to their classes, and then add the variety of classes they offer here, and that means there's something for everyone. The staff is just amazing, from the front desk girls, who are all the sweetest and so friendly, to the awesome instructors, to the wonderful management team. Great job CP G'ville!

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★ 5

Love! The instructors and staff are amazing and I enjoy every class. I started in September and I'm in the best shape of my life. The rules are very clear. I'm usually late a few minutes but one time I was over the 5 minutes and couldn't attend. Totally my fault and I understood.

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★ 5

I love Club Pilates. I’ve been a member since 2022 and thoroughly enjoy coming to class. Pilates is a wonderful mind and body workout and the instructors are fantastic.

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★ 5

I've only been going to Club Pilates for a month, but I’m already hooked! Every instructor I’ve had has been so supportive, encouraging, and really knows how to give helpful cues that even the new person can understand. I leave feeling stronger, more confident, and ready to take on my day.

The studio is always spotless, which I really appreciate. It's such a welcoming, positive environment, and even as a newer member, I’ve never once felt out of place. Highly recommend to anyone looking to build strength, improve posture, and feel amazing!

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★ 5

This is the best Pilates studio in town!

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★ 5

If you are considering taking Pilates classes I would 10/10 recommend signing up for classes at Club Pilates Gainesville! I started taking classes here in March and I am so happy I did. I didn’t have any experience with Pilates and every instructor took the time to help me learn proper technique and use the reformer/ equipment correctly. Each class is challenging and equally rewarding. With smaller class sizes, the instructors are really able to focus on each individual and provide real time corrections to technique and form. I mostly take Flow 1 classes with Tracy J and Cardio Sculpt classes with Ariana. Both of them, and the other instructors, are very knowledgeable and kind. They always answer any questions I have. The staff at the front are also so sweet! Overall, I can’t recommend this place enough!

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★ 3

I was initially so happy to have Club Pilates open just 5 minutes walking from my home in Gainesville. It felt like a great opportunity to commit to my health and fitness with a convenient location. I joined with genuine enthusiasm and completed over 120 classes, truly enjoying the workouts and connecting with a couple of amazing instructors.

However, despite my dedication and positive attitude, my overall experience has been overshadowed by the lack of professionalism, misleading information, and poor customer service from the management and front desk staff.

When I first inquired about membership options, I made it very clear that I travel frequently—both within and outside of the country. I was explicitly told that with the Unlimited plan, I could attend classes at any Club Pilates studio across the U.S. If I ever wanted to use locations abroad, I was informed I would need a Passport membership for that. Based on this information, I signed up for the Unlimited plan, trusting their explanation.

But when I tried to book classes at a Boston location during a trip, I was told I needed a Passport membership even for domestic use. This directly contradicted what I had been told. I felt misled and frustrated.

Adding to the disappointment:

They charged a $15 freeze fee, which I was not informed about beforehand.
When I didn’t immediately pay a charge I was disputing, they added a $20 late fee.
They promised to remove the late fee but never followed through.

Also, on one occasion, I arrived 6 minutes late to class and was denied entry, even though I’ve personally witnessed others being allowed in later than that. I understand rules are rules, but the inconsistency and lack of respect was disheartening.

All these experiences made me feel like I was just another number—not a valued client who had been loyal for over a year.

In the end, although I truly liked the workouts and some of the instructors, I decided to cancel my membership because the stress and frustration were no longer worth it.

Advice to anyone considering joining: Be sure to get everything in writing. Don’t rely on verbal promises, as they may not be honored later. And be aware that despite the great instructors, the customer service and communication leave much to be desired.

Thanks!

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★ 1

Response from Management: Case in point: personally attacking, riddled with lies, and completely unprofessional. I joined club Pilates with a friend and they were a witness to the agreement of bringing a guest.

Hi Gloria Valladares,

We’re responding to clarify the situation and correct the misinformation in your review.

First, it’s important to note that you rudely hung up on my sales associate during your conversation — a behavior that is unacceptable and unproductive in any setting. Unfortunately, your review is a typical example of someone upset not because of poor service, but because we enforced clearly stated policies.

To be clear, Club Pilates has never offered unlimited guest passes with any membership level — that has never been part of our offerings. It is simply false to suggest that any member of our staff or management would have told you otherwise. All guests are welcome to join with a $35 drop-in pass, which is standard across all studios and membership types.

As we’ve already outlined and directly communicated with you prior to you leaving this review:
• The cancellation form was sent to you on April 8.
• You submitted it on May 14.
• Per our policy, the cancellation takes effect 30 days later, making May 28 your final payment.
• Your account is set to cancel on June 27, and you’re welcome to take classes through that date.

On April 8, you were clearly informed that a May charge would occur if the cancellation form was not submitted by April 28. That communication was professional and in full alignment with our studio policies.

We take pride in treating all members with clarity and fairness, and our goal has always been to resolve issues based on policy and facts — not emotion or assumption. While we understand not every outcome will be received positively, our responsibility is to uphold consistent standards for all members.

We wish you the best moving forward.

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★ 1

I could give them zero stars. I have registered for introductory class and confirmed my registration the day before and once there they said it’s already full we can’t take more people. This is so unprofessional I don’t recommend this place.

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★ 5

It is amazing club! From the beginning Isabella explained me everything. All girls in the front desk are high customer service. The instructors are knowledgeable and checking if you doing the right position, and explaining us what we are working 💪. My body has changed from the 30 lesson. It is fantastic for women of all ages.
I'm addicted to it. Thank you!

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★ 5

Isabella the front desk girl is an absolute QUEEN. My favorite classes are the Flow 1.5 and 2.0! I always get such a great workout in while surrounded by motivational and kind people

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★ 5

Love the staff! Isabella and Krina are great helpers for anything you may need regarding the sign up process or gaining more information about the classes/memberships. Weina is an amazing instructor, I took her for my first classes and she was the sweetest and super patient!

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★ 5

Love love love Club Pilates! After being a member of various crossfit gyms, Orangetheory Fitness, and some box gyms, this low impact workout is precisely what my body is happiest with! I never leave feeling broken; the variety in class types is perfect; the instructors are all so uniquely incredible, and the member base is the best around. Club Pilates is for everyBODY. <3

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★ 5

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★ 5

I am a new member at Club Pilates. Over the past year and a half, I have had terrible lumbar and sciatic pain that caused greatly reduced mobility. I had lots of traditional medical treatment including injections and physical therapy. Nothing really helped. The Dr. was talking about another injection, when I decided to go a different way. I had seen the adds on FB and decided to take the free intro class. I signed up the same day! I love It! The instructors are great and each bring a different style to class. The environment is so friendly and welcoming. I can't believe how much better I feel after 5 weeks! I'm moving and walking more with much less pain thanks to Club Pilates :)

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★ 5

If you’re looking for a great community of women to work out with who are welcoming, kind and inclusive, this is the spot. When I moved here three years ago, I didn’t know very many people in Gainesville. I was trying to find a way to get back into shape without overdoing it and injuring myself so I tried out a free intro class. After the intro class, I was hooked.

The Instructors are phenomenal, each one of them bring a unique spin on each of the types of classes offered. There are a variety of different classes, between a center and balance class that focuses on stretching and mobility to the standard Reformer classes to the FIT classes that get your heart rate going to name a few. The instructors also provide modifications based on any injuries you have, which is a nice bonus.

The management has changed recently and has been accommodating and understanding from what I have experienced. Corinna at the front desk is also a QUEEN and has always been friendly and outgoing whenever I walk in.

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★ 1

The workouts themselves: amazing! It’s a great weightlifting alternative.
The management / customer satisfaction: absolutely horrible. They have no leniency, it’s expensive, and too many classes are always full. They never verbally informed me about the 90 day contract.

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★ 5

I love this place & Im lucky enough to teach here. Come join my class!!

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★ 1

Scam fitness studio just looking to make a buck and charge you fees.

Emergency room nurse and 5 staff are out with covid (again) woke up to flu symptoms. Canceled my class and called to see about a reschedule or credit.

Sales desk basically said too bad and informed me I'll have an additional charge to my account on file for cancelation before 12 hours

She said she'd leave a note for her boss tomorrow am- then when asked if the manager would be in she replied "well no she's outta town in Tallahassee" I politely asked if she will return Monday for normal hours. "I'm just a Sales associate I don't know her personal life schedule "

This inexperienced kid's responses have set the experience and opinion of this establishment. I had higher hopes but if this manager let's these kind of people represent her business I'll try another studio/company and spread the word of my experience.

I also just received a call back- im informed that I won't be charged the cancelation fee as I'm not a member. Wait- so you ONLY want to charge loyal members? Way to go for convincing me to sign up.

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★ 5

From the moment I took the Intro Class to almost my 100th class, I have fallen completely in love with Pilates and Club Pilates of Gainesville. The instructors are very knowledgeable and personal. Each instructor offers something special to their classes. The girls at the front are so welcoming and it feels like home every time I walk through the door. I also love the app and it’s so easy to schedule classes ahead and last minute. I love going daily and feel like I am so much stronger in just a few short months. A perfect place for anyone!!

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★ 3

UPDATE: I spoke to the manager who was very very nice and she gave me my 7 credits which I have until 6 months to complete after my cancellation. I attended one of the classes after a long time and it was amazing. I felt like I was working out. Meg was awesome!!

They are a scam!! I had a plan and was never able to get into a class because they are always booked. I even tried booking a month in advance and nothing.
They kept charging me even tho I couldn't book any class. It's a scam!! They are very overpriced and make money by basically scamming you (they charge you even tho they know they have no openings). Oh and did I mention they make you subscribe for 90 days so you cannot cancel. It's insane!!! There is no way these classes are actually fully booked they are not the best.
The classes I did manage to book are very average and you can honestly get so much better at APEX yoga pod. They have cheaper plans and it's unlimited there.
I was very unsatisfied with Club Pilates. Also if you are looking for a more young and active crowd then definitely avoid this place as it's more retired and senior citizens which are the main people that are being scammed. Again the classes I did manage to get into it seemed like physical therapy for post surgery patients rather than Pilates.

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★ 1

Their cancellation policy and freeze policy are very confusing. They never printed out the cancellation polity and freeze policy and asked you to review them carefully. Also, when I first came there, the receptionist at the front desk never even asked for my permission, but automatically saved my credit card information in the system. Be aware, in the end, you may end up with a high cancellation fee due to lack of communication and transparency. I highly recommend you avoid their business!!!!!

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★ 1

We are professionals, and the management has seriously DISAPPOINTED us. The most straightforward answer is that a group of thieves are in charge here.
When my wife joined this club, they informed her that they could not discuss the class schedule with her before she joined (which is super weird to us considering we lived in NYC and Toronto and we never heard this anytime in our lifetime). On the same call that she joined the membership, they told her later that they did not have the lessons she was looking for.
Because my wife would not even be able to take the lessons she intended to take as a perk of membership, she expressed dissatisfaction and begged not to join up.
More than a month has passed, and the management is still giving us a pushback for the refund . So, this club is absolutely not a go for someone who is really searching for the experience. However, I must say that while the coaches are excellent, the management or administration is the worst we have ever encountered.

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★ 5

I have been a member for a year now after moving from out of town. First time trying Pilates after being a proper gym member for years, and I have been so happy with the change in my body and the progress that I am making. The trainers are excellent, the classes are fun, and multiple difficulty levels are available.

I love the new ownership, they have made the studio so much more fun, and way more engaging. Feels like my second home.

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★ 5

I enjoyed every moment at the club. Going there was my happy moment of the day. The instructors are professionals and the atmosphere was so pleasant and healing :)

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★ 5

What a wonderful experience! Being someone who is not a fan of studio style classes, I was nervous about trying something new. When I walked in I was welcomed and checked in by the amazing staff at the desk, I wish I had gotten the ladies names. I took my intro class with Jaqueline and she was great and made sure to accommodate previous injuries. Throughout the class her encouraging words allowed me to stay confident while exploring this new world of Pilates. I will be back!

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★ 5

Amazing place ❤️ excellent service and incredible atmosphere

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★ 1

The place is clean and neat. Most instructors are great! I am giving it a one star though because of misinformation by the receptionist. I have informed them of my cancellation intentions way before i intended to cancel (2 months prior). The lady at the reception kept telling me to let her know two weeks before! She failed to tell me that this was just for “freezing” the membership ( costing 15 dollars for each month my membership is inactive).. and that cancellations must have a 30 days notice otherwise a one month fee will be charged. When confronted she just smiled and said she “forgot”.
I cancelled of course. I feel cheated and though I liked everything else I don't like being taken advantage of.

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★ 5

I love the culture and community of the space!! The staff is awesome!! Great classes taught by knowledgable instuctors. A must for anyone who wants health and wellness.

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★ 5

Have been at Club Pilates a year and absolutely love it. There are so many options for classes and wonderful instructors, you are sure to get what you need here!

The front desk staff is so kind and helpful- everyone seems to care about the members and their well being!

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★ 5

Club Pilates provides a full workout, focusing on core strength and body alignment. Never disappointed with class options. Love all the instructors - they keep you motivated to want to push harder and get stronger! Also, the added benefit of a strong community helps you get thru those tougher classes. 💪🏼💗

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★ 1

Buyer beware!! Super shady business practices: My friend and I bought a 3-month unlimited membership because we’d never tried Pilates before. We were told we could auto-renew or simply cancel. Oh sure, you can cancel—these shady jerks definitely don’t tell you that when you cancel, they charge you $180. At least they made sure I’d never try it again? Thanks Club Pilates.

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★ 3

Agree w/ the previous review. They have the typical scam-like set up where they charge you for an EXTRA month after you cancel. The service they provide is good but the cancellation policy is antagonistic to their customers.

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★ 1

Club Pilates is not where you want to spend time working out and staying healthy, if you are ever in a situation where unexpected circumstances can occur in life: "30-day notice is required for cancellation", otherwise you would have to pay for the entire next month, which is what happened. The facility was overall neat and well-equipped, however as a parent during COVID, I feel completely taken advantaged by them and would not recommend to others that may be in a similar situation in the future.

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★ 5

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★ 5

So I can honestly say I was expecting a work out in the intro class but for 30 minutes it was a workout. Much needed one also. I will definitely be contacting them to sign up for an unlimited pass ASAP.

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★ 5

Love that they get you started with the basics. I haven't done pilates before and now I am totally hooked.

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★ 5

They are a well educated instructors with wonderful personalities. I truly couldn’t imagine not being apart of this wonderful club. So glad I tried them!

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★ 5

I have been at Club Pilates in Gainesville, since the doors opened. I just love love love Club Pilates. Prior to joining, I had never did Pilates before, but was hooked after the first class. The instructors are great and each have their own teaching style, which makes the classes exciting. The facility is clean and keeping with covid 19 precautions. You got to do yourself a favor and at least try one Club Pilates session-you might just get hooked as I did.

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★ 5

I love Club Pilates- everyone is friendly and the instructors are very knowledgeable.

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★ 5

The staff at Club Pilates are absolutely wonderful!! Everyone is super helpful and always welcoming!! Amazing instructors! I recommend Club Pilates of Gainesville to EVERYONE!

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★ 5

Love this place! I spend almost every day here. The ladies are some of the best instructors I have encountered. They provide a variety of classes for all levels of fitness. The workouts push you but do not leave you in pain. It is a little different than pilates on a mat. At Club Pilates they use a reformer for every workout which at first looked intimidating to me but now I can say I love it. It's hard to explain. You need to try it!

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★ 5

This Club it’s staff and the facility are great. The classes are varied for every level of customer. Instruction is done with a sensitivity for eac individual participant. Enjoyable place to come to

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★ 5

I have been going to Club Pilates for a month now and have never felt so strong! The instructors are all welcoming and helpful. Highly recommend if you’re looking for a gym!

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