★ 1

If there was a NEGATIVE STAR that is what my RATING will be. This establishments needs to be reviewed by the Better Business Bureau. I’d signed up on the day of trail. Shortly after I was tested for a medical condition and I spoke to my doctor about activities I’m interested in and he had advised me to stop or refrain from such. I immediately called with no answer no return calls. Finally got through with someone and asked for membership cancellation- I was told I needed to come in person to have it canceled even though I’ve explained my situation of not being in Florida. I was told to scan the QR code as well. Mind you that code can only be found at the location. Not being in Florida or have anyone to go there to have it completed (I’m new to Florida) I’d asked multiple times if the QR code can be text to me and at every request it was denied and was asked for proof that I was unwell (which is a HIPPA violation) I’d stopped the payment through my bank. After doing so I received a text message asking about the payment and me again requesting cancellation - my absence from Florida with no family or close enough person to ask to head over there. With 2 missed payments for 10/16 and 11/16 (in my opinion felt threatened) when I was told either to clear my bill or be sent to collection on 11/18 I’d received a call from the collections company re: Club Pilates. I’ve felt exploited and violated. I went back and forth through text but the response on the other end was as cold as winter.

Source: Google

★ 5

I personally love coming to Club Pilates Lake Worth. Instructors love to help the new comers and there is a nice variety in classes and what is offered in that class that day.

Source: Google

★ 5

I’ve been on the fence about joining. I’ve always lifted weights and done cardio as I’ve gotten older I wanted to incorporate some flexibility. It’s been a month since I’ve joined, and I absolutely love the variety of classes the instructors and the staff. It’s been a great addition to my weightlifting.

Source: Google

★ 5

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★ 4

I love going to #ClubPilatesLakeWorthBeach. It's hard work, but the instructors really keep the classes moving - they're fast and fun and I look forward to going!

Source: Google

★ 1

I have injured my rib. As witnessed by Megan, the Pilates instructor, I was unable to even lay down on the reformer yesterday. I notified Club Pilates Lake Worth ASAP and was told in no uncertain terms that my membership COULD NOT be put on hold UNLESS I PHYSICALLY CAME INTO THE LAKE WORTH CLUB PILATES to scan a QR Code with my phone. This is absolutely ridiculous & insensitive. I asked for a call back by a manager. No manager called me back. A front desk person called me back to parrot the same requirement that I come in to take a picture of the QR code. This is so unbelievably insensitive, especially when someone is injured.

Response: I clearly explained that it was absolutely impossible to get a doctor's appointment much less a doctor's note in one day after an injury. YOU AND YOUR STAFF SURELY UNDERSTAND THAT!
A doctor's note is forthcoming without a doubt!!!! That still does not excuse your reception to my TIMELY REQUEST TO PUT MY MEMBERSHIP ON HOLD!!! Also - After 5+ years, I know who the manager is. Nevia is not a manager. Sabrina is the manager. I contacted you guys at 6 AM this morning & was assured a manager would contact me. Shame on you for misrepresenting the facts. Additionally, Nevia told me that Club Pilates would put me in COLLECTIONS despite me having had an impeccable record of timely payment. DOUBLE SHAME ON YOU!!!

Source: Google

★ 5

I absolutely love Tammy she is the best although the other girls are great too, Tammy is just our favorite. She’s so kind so helpful and makes everything so perfect.

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★ 5

Great teachers and the staff are very friendly. Best part is I love the results

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★ 5

Love this Place!!stuff very Friendly, lots of class options!!!

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★ 1

****YOU BETTER READ THIS SO YOU DON’T GET SCREWED LIKE ME**** I was billed TODAY 6/26. I called them at 1 PM TODAY and I was told that if I submitted my cancellation BY TODAY I wouldn’t get billed another month (July 26). I immediately ran over there submitted my 30 day cancellation notice TODAY which is exactly 30 days from my next billing date 7/26 and now per “the Manager” I will be charged for another month (so basically requiring MORE THAN 30 days notice). The manager rudely told me that whoever I spoke with earlier was wrong. If I was the franchise owner I’d reconsider this Manager who btw is only hurting your business with her ZERO discretion policy. She would rather lose a client for good, than forgo another month based on contract technicality. I should have submitted my cancellation by 11:59 yesterday. So they’re trying to squeeze another month out of me. Well I was planning to return but NOT ANYMORE!!!

Source: Google

★ 3

The studio was clean and very appealing but do your research before doing even an intro class. We had a full intro class for 30 minutes and in that time there was not proper methods on how to really work your body. I ended up with an injury and did not feel like the class worked for me at all. The studio did not have much to say regarding it. Only a follow up calm that was not very sensitive.

Source: Google

★ 5

They do deliver a great customer service. Place is impeccable and the instructors are quite knowledgeable.

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★ 5

Tammy, Pum, Claudia, Cinele and Sarah are all so helpful and have really helped me with my form so much. The general crew and staff at this location are so warm and good at what they do. I cannot recommend this place enough for those who are interested I say go for it. You will feel accommodated and stronger overall.

Source: Google

★ 5

At this point in my life I never imagined picking up a new “skill”. Best exercise ever and what a great place to do it! People are welcoming, experienced and supportive. (I’ve been going to the Boynton Beach location)

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★ 5

Excellent services the best

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★ 5

I’ve loved everything about Club Pilates so far , the app is super easy to use, the instructors are great, and the front desk staff is always kind and helpful. But I especially want to highlight Kat! She’s an amazing instructor, so kind and her classes are always excellent and dynamic. I really hope to see her more often at the Lake Worth studio!

Source: Google

★ 5

Kat S. Was amazing her class was incredible she knew what she was doing and the intensity was amazing LOVE HER WE NEED HER MORE AT THIS LOCATION

Source: Google

★ 5

The Lake Worth studio is very clean, It helped strengthen my core and stretch my calves.

Source: Google

★ 5

Awesome class Tammy you are the best :)

Source: Google

★ 5

I first heard about Club Pilates in the west Boynton Beach location on Facebook. I took an intro class with an instructor, Cassie, and right away I knew this was for me. I signed up that evening with a 2x per week or 8 pack membership. I absolutely loved Pilates and decided to upgrade to an unlimited membership because I wanted to attend more classes per week. It is expensive and I think of it as a personal investment in myself!!! With this membership, I was able to schedule classes at this location and Club Pilates Lake Worth. I’ve been attending classes at both locations for about a year and a half now. I love the instructors!!!! They are knowledgeable, informative and make each class a wonderful experience. All of the instructors are amazing, but the classes that I book that works best with my schedule are taught by Megan, Tammy, Pum, Aline, and I recently starting taking classes with Sara are all amazing. I cannot leave out Claudia, an instructor that substitutes occasionally that I am
So happy to see when she is there.
My only regret is not learning of Pilates earlier on in my journey. I feel stronger, more balanced, and my posture feels so much better. 🫶❤️💪🏻

Source: Google

★ 5

Currently 2 months in and I'm loving all tm classes so far. The instructors are all so helpful. My favorite classes are Cardio and Suspend classes. Wheneverer I'm sore I like booking Restore classes to help.

Source: Google

★ 5

Aline is my favorite instructor, she’ll make you sweat like crazy!

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★ 5

Tammy is the best! Her classes are always fun, never boring, and she knows exactly how to challenge you in the best way. I’ve learned so much from her, and I can honestly say she’s made me love Pilates even more. If you’re looking for an amazing instructor who keeps things interesting and really cares about her students, Tammy is the one!

Source: Google

★ 5

I’ve taken classes here as a member, and I substitute teach occasionally. This club has a friendly vibe! The members are genuine and welcoming. We are all different ages, shapes and sizes, and have a fun time during class. The instructors are very knowledgeable and offer modifications for anyone that needs them. The membership contract is fair- pretty standard for any gym/studio- read it over, and ask the staff questions if you need. All the details are written out in the short contract. You can review it before signing up. I recommend trying the intro class to see how much you can do no matter what shape you are in. We all start somewhere! Hope you love it!

Source: Google

★ 5

Tammy is absolutely wonderful!!! I went to her after my first class to explain that I have some limitations with my back and I wanted to make sure I prevent injury. She took the time to show me how to make adjustments, tips, etc. I look forward to coming back :)

Source: Google

★ 5

I am so happy my friend suggested this to me!
It is a great release for stress and healthy for my body at the same time.
I enjoy all the instructors and can feel a positive difference in myself
I highly recommend this studio!

I also am a morning person, I am so happy with our morning instructors.
Tammy is great at giving us challenges, explaining the proper form and exercises and the benefits for us!
The music is great, she makes the class something to look forget to coming to!

Source: Google

★ 5

I love Tammy, Megan and Christine’s classes the best, but all the instructors are great! All instructors are very knowledgeable and helpful!

Source: Google

★ 5

Amazing experience at Club Pilates. I felt stretched and refreshed after a session there.

Source: Google

★ 5

Updating MY review to address SAN WALT. It clearly looks like you have a lot of time on your hands and a lot of hate in your heart. Since you seem so invested in a strangers life, no, no one “put me up to writing a review” 🙄 and I was not addressing you when I wrote it, just trying to share my experience, I didn’t even bother reading what you wrote until I saw my name on your review. But since you seem to be incredibly triggered by what I wrote it seems like the shoe fits 🤷‍♀️ I pray that you find a better use of your time 🙏 And I went ahead and reported your comment for harassment since you wish ill on me 🥰 I hope you have the day you deserve! 💖 Club Pilates Lake Worth is absolutely incredible! Before joining, I saw a few negative reviews about their policies, but after actually being a member, it’s clear those complaints are a little unfair. The policies are straightforward, simple, and only one page, nothing crazy or unreasonable. Honestly, I feel like the people complaining probably didn’t even bother to read them😬😂 in my opinion compared to traditional gyms that trap you in strict contracts, Club Pilates is so much more flexible and accommodating 🤷‍♀️ My posture and overall body have completely transformed since joining. I’ve never felt stronger or more confident. The management and front desk staff are some of the kindest, most helpful people I’ve ever met. They’re always available to answer questions and go out of their way to provide the best solutions. I couldn’t be happier with my experience here, it’s the best decision I’ve made for my health and wellness! 💖💖💖

Source: Google

★ 5

I recently attended a class at Club Pilates in Lake Worth beach, and it was fantastic! The instructor was knowledgeable, welcoming, and made sure everyone felt comfortable. The class was well-structured, engaging, and a great workout. I enjoyed it so much! Definitely recommend!

Source: Google

★ 5

Amazing class , the best work out I’ve ever had. I don’t like the regular gyms anymore , I can’t be consistent with the proper exercises.Pilates to me covers all muscles and more . Can’t wait for my class tomorrow ! Oh ! Felipe at the front desk was very kind and very welcoming as well. Thanks Felipe

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★ 5

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★ 5

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★ 5

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★ 1

1/28/2025
Updating my review to address CARMINDA who wrote a positive review about the policies being straightforward and I didn’t read it. Clearly this person was asked to put this 5 star review in place by the management/workers for this Pilates studio. CARMINDA, when you have an unfortunate medical issue, let me know if you feel the same about their policies. Nothing I say in this review is unfair, it’s all FACTS! I would never write a negative review on a business if it wasn’t true.

1/25/2025

I’ve been going to this studio for the last 7 months. I had my bank card compromised which was used for my billing. My bank sent me a new card while I was out of the country. The timing happens to be during when I am typically charged for the month,

While I was out of the country I received a text from club Pilates. I explained I don’t have access to the new card my bank mailed while I out of the country. Unfortunately when I arrived back home I has to go to the emergency room and turns out I now need surgery.

I spoke to the studio who told me if I need my credits rolled over due to being ill I need a letter from my doctor. First of all, I’ve never been sick or ill and needed to do this, I don’t need to give my job a doctor’s more why do I need to give this studio a letter? Long story short, I agreed to do so. I also mentioned to the studio I will contact them on Friday after my doctors appointment. Before the day was over, I had a collections agency calling me about my past due balance that is not even two weeks past due.

I still went ahead and provided my new card details. To my surprise, I was told I now have a late fee. I also was told that a manager will contact me before my card is charged to remove the late fee. Instead, they went ahead and charged my card for my monthly membership and a late fee even though I’ve been in contact with them pertaining to the situation from the beginning,

This studio and their management is completely flawed. They give no grace whatsoever to their customers, even if you’re out of the country or if you unfortunately get ill. They have no compassion, inconsiderate, they lack communication and they certainly don’t keep their word. If you are looking for a well run and managed Pilates studio THIS ISN'T THE ONE!!!! GO ELSEWHERE!

If I could give 0 stars I would!!!! 😡

1/26/2025

My response to their answer to me:
I was told by your front desk that he wasn't able to charge my card because it's in collections and that the manager has to do it. I requested to be called by a manager prior to my card being charged and I was told yes that would be the process and it wasn't.

I was not told about a late fee and that I would be charged one. Your management of your studio and your policy is poor!

You all have not been accommodating! If you have what was done to accommodate me? Send me to collections? Charge me a late fee, while my bank account was compromised leaving me to get a new card which was shipped while I was out of the country and unfortunately shortly after experienced a health crisis?

Give me a break. You all have been nothing but a major disappointment in all of this!

Life doesn't always revolve around your billing cycle and you all should try to be a bit more flexible with your clients.

Source: Google

★ 5

I have never experienced a better place than club pilates. I’ve been attending for a year now and it has been a delight from the staff to the classes. They’re so considerate and helpful with everything to give you the best experience imaginable. Thank you!!!

Source: Google

★ 5

Club Pilates is the best. The Receptionist is very helpful and kind.

Source: Google

★ 5

Great staff and instructors!! Always feel like it's a little home away from home. Neveah is particularly helpful when dealing with any account problems. Been to other locations and this is my favorite.

Source: Google

★ 5

Great Pilates studio! Love the staff and instructions. So glad I started incorporating Pilates and the reformer to my routine. I felt so much difference in my posture and back pain within a few weeks. Such a fun way to move your body 😍

Source: Google

★ 5

I came for a free trial about six months ago after a friend started taking classes. Well, I have been hooked ever since! I have a gazillion old injuries that makes the CrossFit workouts that I used to do difficult, coming here, and finding strength, friendship, great music, stretching, and strength training in one spot was incredible. Seriously amazing instructors. Megan and Tammy are sincerely wonderful instructors that will always teach you something and leave you feeling so good! So many different types of classes that you can take that leave you feeling strong stretched and relaxed. If you’re at all curious just do it.

Source: Google

★ 5

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★ 1

Find another place to find your calm ... not only are the classes o ly scheduled by app.. that is always full.. you can't just cancel anytime.. went in and of course the ipad wasn't working to cancel the membership..and was told to sit on the waiting list.. not peaceful at all.

Source: Google

★ 5

In just over two years, I have taken well over 400 classes here, and it has been a wonderful experience. A class is only as good (or bad!) as its instructor, and there are several great ones here and at the Boynton Beach location, particularly Megan, Tammy, Veronica and Aline. (Bianca and Paola are both evil geniuses, which I mean as the highest of compliments, and I'm always happy to be able to take a class with them on their occasional visits up here!) If you want to take any more than eight classes a month, the unlimited membership is really the only one that makes sense, but having that membership has only encouraged me to go any time my schedule allows it.

Source: Google

★ 5

The classes are awesome I love the Lake Worth location and the front desk girls

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★ 5

I like, I have 203 classes

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★ 5

I’ve been going to this Pilates studio for 2 months now and all I can say is - where has Pilates been all my life? I wish I had looked into it years ago because it truly has been a game changer for me, who HATES (and I do not use that term lightly) to exercise. I tried their free intro class and signed up that same night and have been going twice a week since. I usually do the morning sessions taught by Tammy who is amazing. She is patient and informative and makes everyone in the class feel welcomed, regardless of your fitness level. I am so happy I found this studio!!

Source: Google

★ 1

Beware of this studio!!!! I signed up and was told that I could cancel my subscription right away and that would give me the ability to try it out without getting stuck in a contract but I was not fully informed that I would lose my credits if I didn’t use it within a month. When I called about this the manager told me it was in the paperwork that I was given in the policies. Very disappointing that they are more interested in plausible deniability than having a new customer sign up.

Source: Google

★ 5

Best workout!!!! Love Pilates!!

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★ 5

I started in March and had no idea what Pilates was and whether or not it was for me. Well, 5 months later I'm still at it and it truly is because of Tammy. From day one, Tammy has been a motivator and straight up REAL SUPPORT to this Pilates novice. I look forward to her classes and bummed when I can't get in. Yes, the other instructors have been good but Tammy brings it home for me.

Source: Google

★ 4

I had a great experience at this location and their partner location in boynton. Staff were friendly. I didn’t feel pressured to sign up after the intro class. I did the unlimited membership which is great if you’re available for multiple classes a week as I was during the summer. It’s not a bad price per class if you go multiple times a week. I loved all of the instructors like Briana and Pum but I really enjoyed Tammy. She is incredibly knowledgable and her cues truly helped improve my core strength (which was shot after four kids.) Pilates is great if you want a form of exercise that is gentle on the joints and body but still produces results. One thing to improve your experience - do not, I repeat DO NOT sign up for 1.5 or above if you have not been in level one for awhile. You will be lost and the class has to cater to the people who don’t know what’s going on. This should be fixed at a corporate level in the app to not allow new students to join above level one until 10 classes have been taken. There is a no show fee and cancellation fee of $15 which I got hit with a couple times but I wasn’t mad about it because I understand they have to keep it fair for people who want to get on the class schedule and it’s also a great motivator to show up lol. Overall I really enjoyed Club Pilates. I’m docking one star because I had taken an intro class before COVID and bought a single class for $25 but due to COVID and pregnancy I couldn’t make it in and they would not honor the money I paid. Not even a pair of jump socks! Overall though a great experience and I hope to come back for a private or a membership again during the summer.

Source: Google

★ 5

Pum is my favorite!!

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★ 5

Great. I love ❤️

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★ 5

Hands down the best Pilates experience i’ve had! the instructor was so nice and encouraging, and the front desk girl was so sweet and convinced me to take my first class with club pilates, after that i was sold and have looked forwards to my class every week! the location is convenient, clean and welcoming, i honestly recommend anyone who is interested in pilates to try it out !

Source: Google

★ 3

The studio is lovely and had a great class but they longer offer ClassPass 😔

Source: Google

★ 3

I loved going to this Studio through class pass but they are no longer a studio that is available. How unfortunate because their pricing is too expensive to have a membership. I loved the flexibility I once had ! Sad I won’t be able to take Megan Bs classes, she is awesome !

Source: Google

★ 1

I used to love this place, but then I couldn’t get into classes. There is a long waitlist. Then they wouldn’t allow me to roll the classes over into the next month. If the classes are full, why should I have to lose my classes and money? The manager isn’t helpful either. It’s a shame.

Source: Google

★ 5

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★ 1

Please take the intro class and do not sign up until then! It's a waste of a membership. If you want to get serious about your fitness journey go anywhere else but here.

Source: Google

★ 1

The studio is great most of the staff and instructor are really nice except for Barbara smith. She was extremely rude to my friend and I, she said we shouldn’t be there because we used ClassPass, and then she proceeded to pick on us throughout the whole class, she assumed we wouldn’t be able to keep up with the class and told us infront of the whole class that she won’t be able to help us because it’s not fair to everyone else. The class was not hard for us however she continued to call us out and started talking to me with her finger pointing to my face.

Source: Google

★ 5

I love Club Pilates. I joined because of all my lower back problems (herniated disks) and it has changed everything. I now can get back spasms and because I have muscle, they don’t cause me any issues anymore - they used to lay me out flat. Nevea at the front desk is the best. She’s friendly, helpful and really makes every class a pleasure. Love this place!

Source: Google

★ 4

I love the instructors and the classes at this Club Pilates location. Nev at the front desk is so sweet. She is awesome and so are the other front desk staff. However, I am not fond of the way the management runs this location. I have been a member for over a year, and there have been a lot of different issues that have been voiced but have gone unresolved.

Source: Google

★ 5

Love my local CP Studio Instructors and big shoutout to Nev at the front desk who is always a wonderful & smiling face when you enter & is so accommodating.

Although, Studio Management Practices could use some upgrading.

Source: Google

★ 5

I can't say enough great things about Club Pilates! It's been such a game-changer for my fitness journey. The mindful movements, core strengthening, and improved flexibility have transformed my body and overall well-being. The instructors at this studio are fantastic, and I always leave feeling rejuvenated. I highly recommend Club Pilates to anyone looking to enhance their physical and mental health. It's a 5-star experience all the way!

Source: Google

★ 5

Love club Pilates Lake Worth. Such great instructors and staff. Love Nev.

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★ 5

Front desk personnel are super friendly and helpful. Thanks to Nev when I first started she set me up on the app and explain the membership options.

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★ 5

We all love Nev's happy smile at the desk!!

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★ 5

This is the best club Pilates I’ve ever attended. The instructors are the best I’ve ever worked with and my body has NEVER looked better. Thank you Club Pilates.

Source: Google

★ 5

Great service! Amazing Pilates studio I love the instructors. And the front desk is great, they help with any questions I have!!

Source: Google

★ 5

I love Club Pilates! I joined about 2 years ago and there is a great transformation of my body! I am 50+ years old and I love the way I look! I feel great and I love coming to this great studio! Thank you Club Pilates! 😊

Source: Google

★ 5

super friendly staff! such good music during classes :))

Source: Google

★ 5

I am so glad to have joined Club Pilates after I was referred by Neveah about this location! Everyone has been so welcoming and the classes are just what I need at the pace I need to meet my fitness goals! The multiple times and classes offers help me work around my busy schedule. Thank you Neveah and Club Pilates!

Source: Google

★ 5

I've had a wonderful experience at this place. The instructors are exceptional, and the management and front desk team have been incredibly supportive and accommodating. I can't recommend it enough!

Source: Google

★ 5

I love this studio!! The classes are amazing, the instructors are so good. The staff and everyone make it feel so welcoming especially the manager Sabrina! My fav class is Reformer Flow level 2! So tough

Source: Google

★ 5

Instructors are great, management and front desk staff are very helpful and accommodating! Totally recommend!

Source: Google

★ 1

To the owners response to my review:
- We’re *
- They did not explain that at all.
- Club Pilates in the surrounding locations are much better. Seems like a franchisee issue! 🤍

The classes are great. The customer service + billing is what is to beware of.
Signed up for a membership a couple of months ago ($150 each month)

- they don’t tell you that your credits DO NOT roll over if you don’t make it in
- cannot be used everywhere nationwide
- classes are always booked with waitlists. Normally you find out same day if you’ll be put into a class when you’ve likely already made another plans
- if you’re added to a class same day and can’t make it, you are charged a credit or cc fee
- I sent a text saying I had credits and wanted to freeze. Instead of telling me that I can’t use my credits while frozen they charged my cc $15 and cancelled all my credits lol
- if you cancel even if it’s 2 days after you were billed, they will try and charge you another month
- when you let them know you won’t be making another payment because this is not working with your schedule they threaten to send you to collections LOL like what? I work in EFT bill cycling and that is just not true. But if so, file a case with BBB.

If you live local and don’t have a busy schedule this is a nice membership to have. If you don’t, DON’T do it. They got over $300 out of me to attend 4 classes and want to squeeze another $150+.

Source: Google

★ 5

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★ 4

I’m obsessed! Love the instructors, Hannah & Megan are my personal faves! Such a great workout, I do wish there was more availability!

Source: Google

★ 1

I love the instructors and the classes at this pilates location, but the management and the way they run this business is totally rude and everything but accommodating. I know many people that feel this way, so I'm not alone. The front desk girls apologize over and over again, but they have no authority to do anything for the members. I have been charged over a 1000 dollars after canceling during Covid and had to fight and write letters to get that money back in the form of "free" classes for a while, there is always a monthly charge to freeze your membership so if you are gone for 5 months it will cost you 75 dollars...you are also basically forced to have the "unlimited membership" if you want to be able to book your classes in advance. If you only have the 8 classes per month membership...when you get your credits on the 1st of the month...all morning classes are usually booked and you sometimes have two weeks before you can find a date to book anything. If you want to cancel the membership, they charge you for another month even though you are out of town and can't attend anything. They still are busy promoting new members to join, instead of making sure that there are classes to book for the people that are already members. Nothing is ever easy at this place! No, I've had enough of their treatment and they have NO idea what customer service means. Do yourself a favor and find another studio. I have gone to this Pilates place for over 100 classes but as a member you have no rights and they could care less about if you are satisfied or not.

Source: Google

★ 1

Who OWNS this place?? Arrived today for 7am class. STILL WAITING, no instructor! Why are members not notified BEFOREHAND if a class is canceled? OWNER needs to put a system in place to notify participants. OWNER! THIS IS YOUR CLUB! SHOW UP FOR YOUR MEMBERS WHO ARE PAYING $200/ MONTH!

Edit: received text from instructor apologizing for an emergency 17 minutes after class began. Emergencies do happen, however, the owner should a) show up and teach the class (IF they truly value their clientele) and b)have procedures in place that empower the management to credit the clients for the inconvenience.
We have to SCHEDULE in advance, so we build our day around your classes.

Source: Google

★ 1

I had a very negative experience- lack of complete information- felt I was taken advantage of -no customer service and no response to my written request.

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★ 5

Took a classes here and it was great! The instructor Megan was very nice and helped me being it was my first time. The place was clean and had fun music. Class was pretty challenging. Manager Sabrina is very nice. Enjoying my time there! Bringing my friends as well.

Source: Google

★ 5

Adding to my post from a year ago ☺️. So we all face the struggle of scheduling. Today I realized I booked a class that is now a conflict for my son’s baseball schedule… I didn’t notice until this morning. When I called club Pilates lake Worth Viviana was quick to assist me and provided me an option to take another class. I don’t always get the same treatment at other studios so kudos to Viviana again making me feel like I’m special and setting me up for a great day. ☺️

Do pilates … do life! 8 years ago I was told I needed back surgery but one physician suggested Pilates instead as a way to improve my back pain and strengthen core and back. Today I have much more than that. Love how the classes are all different and you never get bored. The lake Worth studio has great staff that looks at each member as their friends and family. Love coming here! 🥰

Source: Google

★ 5

I'm less than a month into my Pilates journey and I am loving it! Here are tge big wins for me so far.

1. Complimentary trial session/introduction allowed me to own my fitness level and see that I CAN DO IT

2. Military discount offered so I save $20/mth on the unlimited package and that has inspired me even more to go (almost) every day

3. After 14 classes I have noticed a change in my posture, a feeling of strength in my core, and I'm happily changing my schedule to being an early riser to get into a class that does not inhibit the rest of my schedule. NO EXCUSE but to win

4. The trainers are all young women with fireball energy and each is supportive, caring, kind, respectful, and guiding in their own way. Oh, and they are all gorgeous! So it inspires me to feel into my own beauty and grace

5. The central location with tons of parking kills off any other potentially self-sabotaging excuses

⭐️⭐️⭐️⭐️⭐️ All the way!

Source: Google

★ 1

I would stay away from this place if I were you. They all about money! They don’t care about customers. I wished I read the comments before I joined!

Source: Google

★ 5

LOVE this studio and all of the instructors and front desk staff are great!!! highly recommend

Source: Google

★ 5

Love Club Pilates and all their classes. The instructors are so kind and knowledgeable. One of the cleanest studios I’ve been to! Love my classes with Megan and Aline!

Source: Google

★ 1

Came in for free intro class. Bought a class for $25. COVID hit and I had a baby. Called to use my class. They said no because it had been too long and wouldn’t refund. How can you precharge someone for a service and then refuse to provide said service ??Scammed me out if my $25. Super annoying.

Source: Google

★ 1

Joined the club a couple of months ago. Loved the classes but I had to put my account on Freeze ( bc work schedule) Then sent e-mail to cancel my membership 30 days before my billing cycle ( which is the policy) they waited to cancel it 3 days after My email and WITHOUT ME KNOWING CHARGED ME A FULL MONTH THEN CANCELLED MY MEMBERSHIP. It’s all about the money this place you JUST LOST A CLIENT THAT NEEDED A COUPLE MONTHS BREAK TO Go BACK. Not anymore ! I love Pilates but Don’t sign up to this Lake worth Club ! Go to another location.

Source: Google

★ 1

Do not sign up with this Club! I tried the classes for 2 months. It’s a complete rip off! Not only do they shorten the classes but if you’re a few minutes late they turn you away! And the absolute worst part of this whole experience was trying to cancel the membership. I went into the gym and told them I was going to be traveling and needed to freeze the month of April. Before memorial day I received constant harassing messages. I then, hand wrote a cancellation notice and emailed it. Obviously this was not good enough because it had to be a certified notification! They are thieves and the collection agency came after me for 700+ dollars in penalties!! Never sign up with Club Pilates. I have never had such a scam for club cancellation in my life ! They charge you for the remainder of the year!! Run for free, Do not stop here and pay money!

Source: Google

★ 5

Source: Google

★ 1

I was late about 5 min to the class, and they turn me back. After I told them it took me an hour of driving.
And on oils of it they didn’t charge me back! Worst service!!

Source: Google

★ 5

What a great & awesome positive place to begin exercising again after 5 years dealing with back & neck issues. Very safe during a pandemic as everyone does their part to clean after use. Teachers are awesome & encouraging & give alternative positions depending on your unique circumstances. Music is superb as I need this to get motivated. Very clean too!!!! They make exercising possible again & fun too!!! Many thanks, D.C.

Source: Google

★ 2

I thought this was a great place to work out until I tried to cancel my membership. I continue to be billed monthly after communicating my request to end my membership to the staff. I requested communication from the management team at this location but failed to receive a call back. I am very disappointed with my end experience and I will not be returning.

Source: Google

★ 5

Awesome staff. Roxy is the best receptionist. Megan has been there since day 1 and is the best instructor:)

Source: Google

★ 5

I have finally found a place that I LOVE working out. Club Pilates offers the best workout for me. They are conveniently located to my home, the class times are suitable for my busy schedule and the instructors are information and helpful. I would highly recommend!

Source: Google

★ 5

Love this place and the way I feel when I leave! My blood pressure has gone down, I sleep better and my aches are less. The instructors are amazing and ways are making sure you are doing to exercises correctly so you don't injure yourself.

Source: Google

★ 5

I love my pilates class and I recommend this studio!!

Source: Google

★ 5

I've been attending the LW Studio ever since they opened their doors, and have enjoyed every minute! ...I feel the benefits of my CardioSculpt classes everyday, and the body I started with isn't the same body I have today ...I'm in my 60s, and definitely stronger & fitter than when I started ...I always encourage everyone to try Pilates, so they can reap the benefits too! :)

Source: Google

★ 5

I was introduced to Club Pilates by a friend and instantly became obsessed! I was able to do a free class and signed up immediately! It's fun, challenging, all around the best workout I have ever done!

Source: Google

★ 5

I love my Pilates club. It’s effective and I leave with a positive feeling. All the instructiers are fabulous.👍

Source: Google

★ 1

A few month ago, I signed up their online subscription to try it at home. The program was useless, because 90% was mat exercises. So, I told them I didn't want to continue. However, their billing department has been calling me day and night, and saying I owe them money for all the months after I told them to cancel.

Also, before the pandemic, I used to go to the studio in person. One of the instructors tried to ask me out. It was totally unwanted attention. Not professional at all.

Source: Google

★ 5

Love the workout❤. Its less stress and keeps me fit.

Source: Google

★ 5

Good staff. Loving caring people.

Source: Google

★ 1

I inquired about a class ONE TIME and it ended up being that I couldn’t make the trial class so I told the person who called that I would call when I had a better idea of my schedule. Now they won’t stop calling me after I’ve said multiple times I cannot sign up for the class right now. It’s uncomfortable and doesn’t make me want to sign up anymore because I feel like I’m being harassed to sign up.

Source: Google

★ 5

Have really been enjoying the classes. Everyone at this club is helpful and knowledgeable. There are many different classes for all levels.

Source: Google

★ 5

I'm 25 years old and I've had back and neck pain from herniated discs since I was 17 from a car accident. Over the years I've gone through multiple physical therapies including pool therapy, massage therapy, acupuncture, etc. You name it, I've tried it. As far as exercise goes, I was never able to find a program I could stick with, whether it be yoga, orange theory, or just staying on a gym regimen.

After my FIRST visit at Club Pilates I was certain this is what my body and my schedule had been waiting for. It's the perfect mix of firing up your body (in good posture) and active stretching. Each instructor is amazing in her own way, and each of them change the moves of each class every single time so there's no repetition week by week. My sciatica and posture improved almost immediately and I was seeing visual improvements after about 20 classes that my friends could confirm! 3-5 classes a week 3 months later and my body feels almost pre-car accident. Not to mention, the instructors as well as the students have created a bond over time that makes everyone feel more connected with their community.

The staff is great and easy to communicate with, the studio is always clean, and it's conveniently next door to a Panera Bread in case you need a quick breakfast before or after.

This place has changed my life and I'm so proud and grateful for the owners that made it happen!

Source: Google

★ 5

One of the greatest decisions I have ever made for myself! Not only is the studio incredible, but the instructors are all truly amazing. I actually look forward to working out :)

Source: Google

★ 5

As a former Pilates instructor I wasn't sure what I'd think about Club Pilates. From the moment I stepped in the door, I was very impressed. All the staff and instructors are knowledgeable, professional and very friendly. The classes are excellent, each instructor having their own style of teaching, and you never get the same class twice. This location has done an excellent job all around, I couldn't recommend them more!

Source: Google

★ 5

I love it!!!
Never though I would love working out as much as I do at club Pilates. Staff is great (Britney is very kind, professional and helpful).
Way to go!!

Source: Google

★ 5

Love Club Pilates franchise ! All the instructors are great , I feel safe and motivated to try harder each time ! Equipment is clean and the gym is impecable.

Source: Google