★ 1

UPDATE: my first review was about them not allowing me into a class when I was not more than 5 minutes late. Now they would rather lose a customer that they've had for years and years.
I lost my job and I wasn't going to be able to get to that location anymore. So I asked to just switch locations but they would not keep the same payment amount for me. They wanted me to pay an additional $30 to $40 a month just to change locations even though it's the same owners and the same company. I'm a business owner as well and I'd rather keep a customer however I can rather then losing a member thats been paying me for years! That shows their lack of character as business owners and the fact that no matter what you spend and how long you've been a member, they don't give a shit. So they lost my business and I would not recommend them to anybody. There's plenty of other Pilates studios to go to

Source: Google

★ 5

I have been with Club Pilates Palmetto Bay for a year. Friendly staff, clean facilities and machines, and the instructors are the BEST! The staff welcomes you in for each class, and are very helpful if you have to miss or switch classes. I have the Unlimited package and try to attend daily. Highly recommend this studio if you are looking to improve your health and well being- I look forward to attending each class!

Source: Google

★ 5

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★ 5

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★ 5

Had my first Intro Class , and was happy with the experience. The instructor, David was very knowledgeable and nice to work with.
Bought my package to start my classes.

Source: Google

★ 5

Very impressed with this place! I have some physical limitations and they were very knowledgeable about modifications to the exercises. I'm looking forward to coming here regularly. EDIT: The studio has lived up to its promise and been very beneficial for me. Management is also excellent about responding to feedback. Highly recommend!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great classes with great instructors…Anastasia, Isa and Mercedes, at the Palmetto Bay location.
I was hesitant to join over one and a half years ago, but it was one of the best decisions I have made.
I recommend it highly.

Source: Google

★ 5

The teachers have all be excellent! They’re motivational and extremely helpful in making sure you are doing the exercises correctly. The app is very user friendly and ease to book or cancel credits while keeping track of your schedule and credits.

Source: Google

★ 5

Club Pilates in Palmetto Bay is amazing. Nice atmoshere, excellent and dedicated instructors.

Source: Google

★ 4

The experience definitely depends on the instructor, personally I enjoy taking chrissy, isa, and Anastasia’s class here at the palmetto location. Apart from the everything is very clean and nice👍🏼💕💕

Source: Google

★ 5

I love Club Pilates! Great instructors and every workout is different.

Source: Google

★ 5

Amazing instructors, fabulous way to get your work out!

Source: Google

★ 5

Three Pilates classes a week is a great way to keep fit, strong, and balanced - and in air conditioned comfort. But most important - the instructors at this studio are exceptionally good at offering varied classes. No boring repetition as each class is different. It seems the owner is passionate about offering the very best Pilates in town. Thank you Tara.

Source: Google

★ 1

EDITED [7/14/25]

I originally gave Club Pilates a glowing review (see below), and I still stand by what I said about the instructors and the experience at the Palmetto Bay location. However, my recent experience trying to transfer my membership after moving has been frustrating and disappointing.

After relocating to Coral Gables, I reached out to ask if my unused credits could be transferred to a studio closer to my new home. I wasn’t trying to cancel—just looking to switch studios and hopefully use the July credits I hadn’t had a chance to use due to the move and working full time.

I should mention, that while in the middle of the move, I tried to call the studio twice but never got anyone on the phone. I also looked on the app and the website for guidance or a way to transfer locations, but found no clear information. Eventually, I got in touch via email (thanks to a friend giving me the contact), but by then, I was told the only option to switch studios was to cancel my current membership—something that requires 30 days’ notice—and then sign up at the new location.

Because my billing date is August 2nd, this means I’d still be charged for August, even though I haven’t used July’s credits and likely won’t be able to use August’s either. Worse, those credits can’t be transferred to another studio, which is all I was asking for in the first place.

To be fair, Marlene at the studio was very polite and responsive over email and even tried to call (I couldn’t answer because I was at work), but the bottom line was that there’s nothing they can do. So now I’m out nearly $300 for two months of classes I couldn’t use—not due to lack of interest, but simply because I moved—and I’m left with no options.

This kind of rigid, one-size-fits-all policy completely overlooks the real-life needs of paying members. What should have been a simple location transfer has turned into a situation where I lose both money and the ability to continue with Club Pilates—an outcome that helps no one. Sadly, they’ve now lost a loyal client who really tried to make it work.

[ORIGINAL REVIEW]

I've been loving my time at Club Pilates! The studio is always super clean and well-kept, which makes walking in feel like a fresh start every time. The front desk team is so friendly and welcoming—they greet you with a smile, answer any questions you have, and really make you feel at home.

The instructors are the real stars, though. They're knowledgeable, upbeat, and keep every class engaging. The sessions somehow fly by... except, of course, when they're counting down those last few reps—then time mysteriously slows down! 😅 But even then, you know you're in good hands and getting stronger with each set.

Highly recommend if you're looking for a fun, supportive, and challenging workout environment. Club Pilates is definitely a highlight of my week! 💪🧘‍♀️

Source: Google

★ 5

This studio is great! Customer service is A+

Source: Google

★ 1

They lied to me. When booking my first 3 months (February, March and April) with a promotion I asked the manager of Club Pilates Palmetto Bay to sign me in and also at the same moment sign me out because I was to move after this time. I went to my 12 sessions for my 3 months but when checking my credit card statement they charged me May, June and July because I didn't send "the cancelation email". I was never advise when booking the service about the "email" to cancel so they are not giving the propper information. I asked for a refund and no. I asked to talk to someone at the corporate level and nobody is contacting me. Very bad treatment to a customer. Zero starts to liars. Very bad.

Source: Google

★ 5

Amazing intro Class! Love it

Source: Google

★ 5

Quick visit for a 1.5 level class with Nicole to restore my body after 3 weeks abroad. Professional and attentive. Attendees were friendly. I walked over from the hotel, hubby went to Starbucks. Now off to visit family then back in a flight to California. Thank you!

Source: Google

★ 5

Source: Google

★ 5

Palmetto Bay Club Pilates, best around. Excellent choice of instructors to meet your needs and level.

Source: Google

★ 5

Love this studio so much! The instructors and staff really make you feel at home. 🩷

Source: Google

★ 5

I did the intro class and I was very happy with the class, the instructor was helpful and helped me correct my form which did help. I am now doing another Pilates class. While doing Pilates it did not hurt but you definitely felt the burn, I’m saying this in a good way. I did not feel sore after but the day later I was definitely sore but again in a good way, it feels good and made me energized. I enjoyed this class very much.

Source: Google

★ 5

The work out was great 👍 and the instructor made it fun.

Source: Google

★ 5

Been doing Pilates here for a few years. Love it here. Instructors are wonderful. And all levels are welcome.

Source: Google

★ 5

Mercedes and Anastasia are my go to they make me feel so welcomed and great encouragers . Clean atmosphere and great ambience !

Source: Google

★ 5

I absolutely love Club Pilates Palmetto Bay and all the instructors. They have been wonderful helping me while recovering from a bad shoulder injury. I have to say specifically Callie has been amazing with me and helping me get stronger. I don’t know what I would do without her. Callie is always making sure that I do not do movements that can further hurt me and always gives me great modifications and checking on me during the entire class. If we are at the springboard she will automatically bring me weights in case I need them without me asking. I always look forward to her class. Thank you Callie for always looking out for me.🥰💖

Source: Google

★ 5

Great first time intro class experience! The studio was very clean, and the staff and instructor were very helpful! Looking forward to starting.

Source: Google

★ 5

Great class. This was my first time taking Pilates and the instructor was very helpful and kind

Source: Google

★ 5

I finally joined Club Pilates in Palmetto Bay, and I absolutely love it! As of today, I have only completed ten sessions, and I have enjoyed training with all of the instructors, but my absolute favorite is Claudette. Claudette is fabulous! The entire staff is so friendly, and they have made me feel welcomed. I was at a different gym for years and have always heard such great things about Club Pilates. I'm so happy that I finally joined.

Source: Google

★ 5

I love this place. I recently switched to the unlimited pass, and I have been venturing out to various locations and this location is definitely my favorite. The front desk, Finn, is amazing. She always greets you with a smile and I am so glad that their staff makes an effort to remember your name. I have been consistently taking classes with Anastasia, Nikki, David and Mercedes. I always look forward taking Nikki‘s classes, and the best part is that she has been advising how to improve my checklist to move up to level 2. 10/10

Source: Google

★ 5

Love Pilates!
Very impressed with Mercedes.
She is precise, methodical, knowledgeable and consistently reminds us of all the proper ways our body should be placed...from hips, back, ankles, and core! Her positive personality is contagious!😁👍

Source: Google

★ 4

I always love love love the pilates classes at club pilates! My only regret is that my schedule only allows me to go once a week

Source: Google

★ 5

I love this location. Recently upgraded to the unlimited package and was able to venture out to other locations. This is one of my favorite. I love the front desk staff, Finn is amazing and such a sweet heart! So welcoming everytime I come in. I have been training with Nikki, Anastasia and Mercedes and the 1.5 and cardio classes have been such a great time. They have helped me improve my physical wellbeing so much. Currently completing my checklist for 2.0 and I am excited for what’s to come. Thank you Palmetto Bay staff for being so amazing! 🩷

Source: Google

★ 5

I loved this place 🤍

Source: Google

★ 5

Welcoming atmosphere with lots of different class options for all. Friendly staff. Clean and organized.

Source: Google

★ 5

Started Pilates reformer and love these classes so far…all the instructors are different & great in their own ways. Funny too! Highly recommend!

Source: Google

★ 5

I love this studio! I’ve been here since November and already taking level 2 classes! I joined with my daughter who never worked out a day in her life and she has fallen in love with Pilates! I’ve been a marathoner and triathlete most of my adult life but I have had 3 spinal fusion surgeries and began looking for non impact exercises that could benefit me and my injuries and club Pilates has been a lifesaver! I’m in love with the instructors, they have been so supportive and honestly have become like family plus the bonus that I get to share this with my daughter! Thank you!!!

Source: Google

★ 5

Very professional and caring staff!

Source: Google

★ 5

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★ 5

Club Pilates, Palmetto Bay, was my first experience with Pilates, and I was so impressed with the staff and the cleanliness of this location, that I joined on my first free trial session day. Melissa at the front desk, was very friendly and informative. She is extremely professional and was able to explain how everything works. I look forward to getting to know the instructors and the whole Pilates workout routines.

Source: Google

★ 5

Source: Google

★ 5

I have always wanted to try Pilates and now that I have, I am completely obsessed! It is my new addiction. The instructors at the Palmetto Bay location are amazing, so sweet and extremely helpful! Could not be happier and highly recommend!!

Source: Google

★ 5

I’ve been attending Club Pilates for a while now, and I have to give a huge shoutout to Annie, Samantha, and Isa—they are absolutely amazing instructors! Their classes are challenging, engaging, and push you to your limits in the best way possible. Whether it’s Annie’s precise cues, Samantha’s energy, or Isa’s creative flows, they each bring something unique that keeps me coming back for more.

If you’re looking for a workout that will truly test your strength and endurance, their classes are the ones to take. I just wish the studio would add more classes with these beautiful ladies!

Source: Google

★ 5

Pilates has changed my life! I have been a member of Club Pilates for over 3 years… it’s my favorite exercise but also therapy! I love the variety of classes especially with Ani as the instructor. She takes time making sure she always offers something new and makes it so enjoyable but never EASY. Thank you for helping me get through this crazy life ❤️

Source: Google

★ 5

I've been attending Club Pilates Palmetto Bay 5-7 days a week for the past 7 months, and I wish I signed up sooner. The classes are challenging and enjoyable. The teachers are incredibly friendly and knowledgeable, focusing on proper form. Each instructor has their own style, which gives you a good variety of classes.

The front desk staff are friendly and helpful. It took me a few weeks to get used to the class scheduling and cancellation policies, but now that it's a habit to double-check my schedule, I appreciate the accountability it provides.

The studio is clean and inviting with great music and nice lighting, and I love the small classes. Overall, Club Pilates Palmetto Bay has been the best investment in myself (even though it's not cheap), and I highly recommend it to anyone looking for a different workout environment than a typical gym.

Source: Google

★ 5

I have been attending the Palmetto Bay Club Pilates for a little under a year now and I go around 4-5x a week. I have also gone to other Club Pilates across Florida as I have moved around, and have been doing pilates for around 2 years now. Here is my experience of the Club Palmetto Studio (which I will break down by trainer because they really carry the heart of the class):

Annie -- Annie is a truly gifted instructor. Anybody can memorize a pilates series on the reformer (and trust me, I've seen instructors just read off ipads at other studios) but Annie is gifted in that she clearly knows pilates in her bones. What makes her extraordinary is how intuitive and attentive she is. I mentioned to her before class that my knee was bothering me and that I’d be making my own modifications. Without skipping a beat, Annie designed the entire class on the spot in a way that supported my knee, and it was incredible. Not only did I feel completely supported, but by the end of class, my knee actually felt better. It was like pilates therapy haha. Annie is also great in that you're always going to be doing something different with her which helps maintain your focus throughout class (bonus points for her also being funny, that helps too). This makes me particularly pumped for the 2.0 class she's now holding on Mondays! Clearly, Annie is a gem and I credit her as the reason why my abs are sometimes visible lol! I re-arranged my work schedule so I can take all of the classes that she teaches at the Palmetto Bay location.

Mercedes -- Mercedes is a lovely person who will always carry a upbeat, warm energy in her classes. Like Annie, Mercedes also designed a class to accommodate my upper body injury (ex-athlete problems!) and I was so grateful. Mercedes is a classically trained dancer, so I truly adore how she is able to create classes that do a fantastic job of being a full body work out. I also don't know how she does it, but it feels so fluid as opposed to, "now we're working on lower body, now we're working on upper body, etc" so the class just genuinely feels good for your body. I adore Mercedes, you need to take her Thursday morning class!

Isa -- if you want to get your butt kicked, go to Isa's classes!! I credit Isa to helping me take my practice to the next level. She really has helped me gauge when I need to push myself, and when I need to respect my limits, which I am very grateful for. I feel like prior to taking her classes, I was actually coasting on the "taking it too easy," side and I'm really glad I met Isa and that she could guide me into how I can safely challenge myself. Isa is also a classically trained dancer so she does such a good job at targeting all those little support muscles that will help make a difference in your posture. I always feel more toned and cut at the end of her classes.

David -- David runs the classes on Sundays and I always look forward to David's classes because they are such a vibe. He plays the best music (although if you like 90's rock, you definitely need to take Annie's class!) and introduces such unique and helpful flows. By helpful, I mean he does a lot of work that is very healthy for your joints, and often encourages us to notice how certain moves in class affect our range of motion, flexibility, etc. He's very good at training your attention to attend to the needs of your body. I leave David's classes feeling like I just took a vitamin for my body haha

Sam -- Sam isn't based in the Palmetto Bay studio (I believe she's based at the Kendall location?), but she has subbed a few times and I've actually just began to take her mat pilates classes at the new Dick's sports in Dadeland. Sam does a great job of creating almost like a team like atmosphere with how encouraging she is. Her flows are intentional and targeted, but they won't leave you so sore that you can't attend class the next day! I look forward to taking more classes with her.

Overall, the club pilates palmetto bay studio is a hidden gem! I will likely continue my membership with them even when I relocate to south miami.

Source: Google

★ 5

Thoroughly enjoy my visits to Club Pilates. The place is always clean; they always adhere to the cleaning of the equipment at the end of each class.
Each instructor has his or her style and I honestly can’t say I have ever been disappointed in my workouts there. I consider my Pilates classes an integral part of a fitness routine that keeps me strong and flexible.
Oh, and let me not forget the front desk. Marlene always answers my questions courteously and in a timely manner. Customer service is taken seriously—something not often found in South Florida.

Source: Google

★ 5

Mercedes is an excellent instructor

Source: Google

★ 5

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★ 5

I came to Club Pilates at 67yrs old with bad knees,high blood pressure & High cholesterol.I'm not a runner and I don't like walking on treadmills are going to the gym. My knee doctor gave me a choice Therapy or Pilates, I chose Club Pilates at Palmetto Bay and glad I did. When I started my first class it was once a week and it was hard and Energizing. all at the same time. Well I've had a physical and my doctor says that my blood pressure has dropped and my cholesterol also. now and I've increase my classes to two times a week. I walk better than I was walking when I first started Club Pilates, I've lost a few pounds, strengthen the muscles around my knees & toned up my whole body all at the same time. Club Pilates change my life for the better I'm a Club Pilates lifestyle girl now.

Source: Google

★ 5

Great place for pilates. Instructors are awesome!

Source: Google

★ 5

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★ 5

Just started over a week ago & everyone is super sweet. Classes are great, instructors go step by step of what needs to be done & will also help out if needed!

Source: Google

★ 5

I was looking for a place to motivate me to work out regularly, and now, more than motivated, I have become in love with Pilates. Club Pilates Palmetto Bay exceeded my expectations. They offer convenient locations and flexible class schedules that fit my needs. Pilates is an excellent workout method, mainly when guided by the knowledgeable instructors at Club Pilates. Their techniques, anatomy, and physiology knowledge have helped me achieve my fitness goals while avoiding injuries. I want to thank all the instructors and staff for making Pilates a new passion for me. It has made me feel fulfilled and grateful, both physically and mentally.

Source: Google

★ 5

So far so good! I just started my membership. The two instructors I have had have been helpful and encouraging. I enjoyed both classes and have the feeling I’ll be signing up for the next level. 😂 My only complaint is the cost but I know that Pilates can be expensive.

Source: Google

★ 5

Really cool classes that give you a good workout without straining your body. I felt refreshed after the intro class and would love to come back for another class soon!

Source: Google

★ 5

Love the place ,the instructors ,have taken class with Nancy ,Callie very professional and really know what they do,I really recommend the classes and the studio

Source: Google

★ 5

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★ 5

Source: Google

★ 5

All around great studio. Front desk staff is always smiley and helpful. Instructors are excellent and always lead us into new and challenging exercises. Not only are they good teachers, but they are nice and friendly people with amazing personalities. David, Annie and Alyssa are some of the best!! Super clean studio with great merch! I’ve been going since they opened. It makes me very happy to go there. Awesome feeling of accomplishment. Highly recommend to anyone that is looking to add Pilates into their routine.

Source: Google

★ 5

I can here for the first time yesterday with a friend (they recommended it) and the instructor was very kind to me and helped me with some tips so I wouldn't be confused about the movements or machines. I can't wait to come back!

Source: Google

★ 5

It’s my first month and I’m loving it!

Source: Google

★ 1

I hurt myself very badly in this class and not only did no one check on me but constantly asked me to pay for 2 more months of classes…..
It’s a very unprofessional studio with so many teachers who don’t know what is good for your specific growth….
Would never go back here.

Source: Google

★ 5

El lugar está muy bien equipado y lo mejor es el servicio tan profesional, amable y paciente. Súper recomendado !!

Source: Google

★ 5

The studio is very cozy and relaxed! Designed perfectly to enjoy your workouts. Very clean and modern. I did enjoy the workouts you did. Unbelievable you can have that many different workouts with the reformer machines, the TRX and the resistant handles

Source: Google

★ 5

This is an amazing Pilates Reformer Club. All the teachers/trainers are excellent. One teacher in particular, Callie, stands out! Her explanations are super clear shared with the right amount of humor to calm any hesitation or nervousness among the students. Not only does she explain the movements in detail (and she knows her anatomy) , but she says what NOT to do- as those moves could cause injury. In other words, the students know exactly which muscle groups should be engaged (and why) to avoid any wrong move. Callie is the reason I went from 4 classes a month to unlimited classes. So happy that I found Club Pilates in Palmetto Bay!

Source: Google

★ 5

I signed up for Club Pilates a month ago and was a bit nervous as I don’t fit the typical demographic you see participating in pilates. However, my worries were irrelevant. CP at Palmetto Bay is so fun, beginner friendly & I leave feeling rejuvenated after each class. I especially love Anastasia & Mercedes! They are really nice but also lead their classes in such a unique way that makes you feel glad you came.

Source: Google

★ 5

Source: Google

★ 5

💛💛💛💛💛 - I have been attending Club Pilates Palmetto Bay now for a little over a month. I’m hooked. The instructors are very attentive and keep a watchful eye to make sure you’re doing the movements correctly - always walking around observing. I already feel a difference in my posture and strength. I absolutely adore Annie and Mercedes. Marlene has been amazing and so welcoming since day 1. Thank you Club Pilates Palmetto Bay.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this place! The studio is so nice, always clean, and the instructors are always nice and helpful. Classes are definitely a challenging workout but so fun at the same time. Exactly what I was looking for when searching for a pilates studio.

Source: Google

★ 5

I recommend club pilates to everyone,all the time! I’ve been consistently exercising at CP for over 3 years. I love the variety of classes and many convenient class times. The instructors are great. When I really want a challenge and to work hard I take Anastasia’s classes. If you’re considering it, Do it!

Source: Google

★ 1

I had a very terrible experience at this Club Pilates location. I signed up for the intro class and even called about 20 minutes before to confirm I was on the way. I got stuck in afterschool traffic and was 5 minutes late and they refused to allow me to do the class. I noticed I got out of the car at 3:34pm so when I walked in it had just turned 3:35pm. Mind you, the studio was EMPTY. No one else had signed up for the class and it’s not like I was expecting the instructor to go over the ending time to make up for the five minutes I missed. I looked over all my booking information and nothing was mentioned about a late policy and no one said anything when I called to confirm my booking either. The lack of customer service and flexibility was extremely disappointing. Thankfully it was just the free intro class and not a situation like the other reviewers have experienced where they’ve lost $100s of dollars a month at a place that does not value its customers. I’m not the first person to have a bad experience with Anastasia and the receptionist so this is definitely not just a one off situation. My advice to future customers would be to think twice before booking.

Source: Google

★ 5

I am new to Pilates and this club is very supportive. The instructors push hard, but don’t shame you when you struggle either.

Source: Google

★ 5

Danielle is a great pilates instructor!!

Source: Google

★ 5

Very nice studio.

Source: Google

★ 5

The staff is very nice and knowledgeable. Very welcoming. The instructor was very knowledgeable, guided us through every movement. Definitely recommend it.

Source: Google

★ 1

I am extremely upset with Club Pilates and their total lack of professionalism and care for their members. I had a serious accident that left me hospitalized and unable to exercise for almost a year. I even offered to provide hospital documents to prove my condition, hoping they would understand my situation. Instead of showing any compassion, all they could say was, “pause your membership for a fee.” Seriously? I was bedridden, and that was their response!

To make matters worse, they went ahead and charged me $250 despite my medical condition. This company doesn’t care about their members’ well-being at all—it’s just about squeezing every penny they can from you. There are fees for EVERYTHING: it’s outrageous.

It’s disgusting how a company like this treats people. Their lack of empathy and greedy practices are completely unprofessional. If you care about customer service or basic human decency, avoid Club Pilates at all costs.

Source: Google

★ 5

Source: Google

★ 5

I love this club, everything runs very smoothly
Different levels of classes are offered daily, instructors are all very knowledgeable at what they’re doing, very happy to find this boutique style pilate club.

Source: Google

★ 5

Isa is the BEST instructor ever!

Source: Google

★ 4

I really enjoy Club pilates, the teachers are great. I hold a unlimited membership which i pay $250 a month. However, Their class cancellation fees i believe are excessive. They charge $15 time you have to cancel. My last club pilates only charged $10. Also the other day i made it 6 minutes late because of rain and traffic they would not let me in the class, which is upsetting then proceed to charge me a $15 late fee because there were no more classes available that day which i think is totally unfair. They should make exceptions but none were made.

Source: Google

★ 5

Sabrina is amazing! Love that she incorporates weights!!

Love David! Always a great workout and he switches it up to keep every class new and interesting!

And last but not least, Annie! Great instructor. Always changing it up to make sure every muscle is worked. She ensures everyone’s form is correct and that they are having fun!!

Source: Google

★ 5

Source: Google

★ 5

I’ve been a member for a few months now and absolutely love it! Annie, Sam, and Callie are amazing! I really enjoy all the instructors, they’re so knowledgeable and encouraging. Love club pilates ❤️

Source: Google

★ 5

Source: Google

★ 5

I really like the staff especially sabrina because she use light weights

Source: Google

★ 5

Great instructors, various levels and class times offered, it’s a great spot!

Wish they had a few more advanced classes, but it’s great for your various skill levels of people and types of workouts

Source: Google

★ 5

This place was amazing. I actually went to a very fancy club a few months ago and ended up not using all my classes because the instructor did not correct our form and was too busy on the floor doing what she wanted us to do and we couldn't really follow. I love the instructor, I loved the class, and can't wait for class 2.

Source: Google

★ 5

My favorite location! The staff is super nice and helpful! They really make you feel right at home! The instructors here are very knowledgeable and will really help you with your posture during class. Definitely recommend this location!

Source: Google

★ 5

From the first time I entered Club Pilates in Palmetto Bay to take my introductory class in October of 2022...I have been hooked. I try to attend at least 4 classes a week and mix it up with the instructors/classes...from Claudette's 1.5 flow to Annie and Nicole kicking my butt in Cardio and FIT classes...and Isa with the gliders in Core...they are ALL amazing for a variety of reasons. Today will be my 545 class...and I don't get bored as in almost class there is a new move introduced. #pilatesaddict

Source: Google

★ 5

Awesome classes with amazing instructors….enjoying every class love danielle she makes classes fun ❤️

Source: Google

★ 5

Source: Google

★ 5

Wonderful experience. Knowledgeable trainer.

Source: Google

★ 5

Source: Google

★ 5

Love working out at Club Pilates! The instructors are all amazing.. Annie, Callie, Nancy, Imranda, Lourdes, Jeozette, and Alyssa just to name a few. After 1.5 years taking classes i can say I’ve truly never felt this strong💪

Source: Google

★ 5

Great workout for the entire body!!

Source: Google

★ 5

Love club Pilates in Palmetto Bay!
Great instructors who care not only about the teaching but the clients.
Love Annie, Sabrina, Monica, all of the instructors are great!!!
I drive from the North Grove just to work out at this location.

Source: Google

★ 5

My wife goes to Club Pilates and she loves attending Annie, Claudette and Isa’s class. She praises these ladies and how they care about her journey to losing weight, handling her anxiety and keeps her engaged in her classes. While, she has never complained about any instructor and raves about them . By far, she loves Annie and all that she does to keep everyone engaged. Thank you Club Pilates for helping her reclaim her life. Without the support of these instructors she would have given up by now.
Thank you Club Pilates - Palmetto Bay.

Source: Google

★ 5

Love the classes and instructors!! Anastasia, Nancy, Isa, Claudette, they are amazing!!!!

Source: Google

★ 5

It’s very clean and everyone that works there is helpful and respectful 👍

Source: Google

★ 5

Love it. All professors amazing and classes are great

Source: Google

★ 5

I frequently go to the Palmetto Bay location to take classes with Annie. Her Suspend class is the best and it's worth the extra drive to this studio. (Plus the bigger space in this studio helps when we use the TRX.) Annie does an excellent job ensuring your form is correct and provides modifications/options. Great studio and great instructors!!

Source: Google

★ 5

Palmetto Bay is the best club , I always say I have no favor, but it’s obvious that Anastasia ( Annie ) is my favorite. Her classes are very energetic and we try something new, She always keeps it fun and motivate it. I take her class four days a week.
The staff is very friendly and very professional. The facility is very cleaned

Source: Google

★ 5

I have done 150 classes here and don’t plan on stopping. I started off going as a suggestion from my PT due to an injury and needing more core strength to prevent it re-occurring. Annie, Nancy, and Nicole are my go to instructors and they have been great with accommodating me and building up my strength. I love all the instructors and feel very comfortable going there.

Update- I’m at 200 classes and feel so strong. Anne has guided me through 90% of the classes I have taken. I enjoy her humor and her clear instructions so I keep going back to her. Anne knows about my injuries and ensures I am safe.

Source: Google

★ 5

Love Club Pilates! I'm 350+ classes in and every class is a new experience. I'm a regular in Annie's Monday and Friday classes. Her bubbly personality and interaction makes the classes fun and challenging! 6am is rough, but feel full of energy and ready for the day once I'm done!

Source: Google

★ 5

Club Pilates has legitimately changed my life! I have been practicing at this location primarily since January and not only have I seen such amazing physical benefits, I have met so many wonderful friends as well.
The instructors here are the best they come - so helpful and encouraging, while challenging you to be the best version of yourself. They are all great, but Anastasia, Samantha, Jeozette, and Isa have been my most frequent instructors and I love them all! They treat the clients like family, know their injuries and preferences, and are always positive and excited to be at work. I could not think of a negative thing to say about any of the instructors at this studio if I tried.
I am a grateful and extremely enthusiastic member and I look forward to each class specifically *because* of the instructors and the atmosphere here! Join and you won’t be sorry!

Source: Google

★ 1

A very bad experience with the intro class just now. The instructor Anastasia was very dry, rude & felt like she did not want to be in there. No eye contact at all. Looks to the floor and talks all through. How is that instructing??
The board sign says “ please maintain silence class in progress” yet the entire 30 mins was totally disturbing as the receptionist kept talking for straight 15-20 mins & later the ladies sitting there kept talking more like they are in a park & no one to ask them to keep quiet. Entire 30 mins was just talking no silence to focus and when I told the same to Anastasia she gave me a dismissive hand gesture which was shocking. The entire ambience was disturbing. Other people with me today complained of the same thing about Anastasia and the constant talking from the reception area. Tried giving a polite feedback to the receptionist however she was super defensive and uptight.
Very bad !!

Source: Google

★ 5

Love going here. Isa is a wonderful instructor!

Source: Google

★ 5

Very confortable environment and Instructor very attentive and helpful.

Source: Google

★ 1

To their response: complete lies. I have the email I sent and their denial of the request.

Original post/review:
I had been a member of this club since my boyfriend got me a membership for Valentine’s Day. I enrolled in the monthly fee and had decided to take a small break from it since I would be traveling. On the last month of my membership I had a medical emergency - I had to have an appendectomy and I contacted the club to see if they would hold my remaining classes for the month and they said no. I requested a partial refund and they simply said it was not their policy to do anything since it was the last month on my membership. This was after the claim to “want to work with you if you ever need anything”. It’s not a lot of money but it’s the principle of the situation! The customer service is awful here - avoid if you can! You have instructors taking classes at times (taking up spots in already full classes). Just avoid if you can. Also the classes here are ALWAYS full so good luck getting a spot in any class unless you plan on going at 6 AM.

PSA - join club Pilates through Active and Fit (you can join through your insurance if you have) and the membership for the 4 pack class is $89, you don’t have to pay a registration fee and you don’t have to sign a 3 month contract. But also don’t join THIS club.

Source: Google

★ 5

From the Friendly and Knowledgeable Staff. Clean and well maintained facility and equipment! I will be back.

Source: Google

★ 1

The Palmetto Bay location is incredibly unyielding when it comes to their late policy. I arrived to class at 8:05 am. The class started at 8am. While the policy says that I would be able to take the class if we arrive by 8:05 am and the instructor, David, was of the opinion that I could take the class as it was still 8:05am, the front desk person (Alex), insisted that because there were only 45 seconds left before it was 8:06am, I could not take the class. That if they let me in she would “get in trouble”. This is lunacy.

I never enjoy coming to this location, there always seems to be an issue or a problem for me when I try to take classes here.

I actually quit Pilates because for a time, this was the only location available to me. Sadly, my regular studio was full so I tried in vain to go here.

It makes no sense to be treated this way when all we want to do is use the amenities that we pay for and we are complying to their requests. Ad hoc applications of the rule, like the fact that there was 46 seconds into or to 8:05 erode the trust that this brand is trying to establish with their customers. To boot, I will likely be assessed a $10-15 no show fee for this.

Do better Palmetto Bay.

Source: Google

★ 5

I loved the class with Sabrina she is great always explaining perfectly and changing the exercises which makes the class different every time I come. I simply love her !!!!!!!

Source: Google

★ 5

Just started going to club Pilates and I truly really enjoy it. I’ve gone to a few classes with all different instructors but the one instructor that really stood out to me is Claudette. She has an amazing energy ! She is Really motivational and truly takes her time to make sure you are doing the correct form.

Source: Google

★ 5

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★ 5

Helpful and challenging instructors. Every class is different and I always feel like all parts have been incorporated . I feel stronger and better every class.

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★ 5

My favorite Happy place with all of my many favorite instructors. Loving my Club Pilates Palmetto Bay. I feel so very strong, going on 300 classes. Many thanks to the entire team, feeling so very Blessed and grateful.

Source: Google

★ 5

I love the Palmetto Bay club Pilates! The instructors are on point and they are very entertaining and knowledgeable.

Source: Google

★ 5

Love Club Pilates! I don’t like to exercise but love going to Club Pilates. It’s small and clean. The instructors are very knowledgeable and give members individual attention which gives me confidence and challenges me. It’s become part of my daily routine, I walk out feeling better about myself.

Source: Google

★ 5

Isa was amazing very patient with me for my first day.....

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★ 5

"Attending these Pilates classes has been an absolute delight! The instructors are incredibly knowledgeable and create such a welcoming ambiance. The studio is always spotless, which adds to the overall experience. Highly recommend for anyone looking to strengthen both body and mind!"

Source: Google

★ 4

me gusta mucho el estudio. Los profesores son amables y muy profesionales, también el personal de recepción. El estudio está impecable, los baños limpios, y los reformers en muy buen estado y muy bien equipado. Sólo debo decir que la zona de etacionamiento es pequeña y se llena rápido.

Source: Google

★ 5

I’ve been a member of Club Pilates for almost two years. I love it! Every class is awesome and there is a class everyday at almost every hour! I love the flexibility. I feel a lot stronger and healthier! Club Pilates is the Best workout for me.

Source: Google

★ 5

I love this studio. I feel like I have friends there. Everyone is friendly and the instructors are knowledgeable, helpful and encouraging.

Source: Google

★ 5

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★ 5

I enjoyed the classes,very attentive teachers .Good experience and special attention given to those who need it to

Source: Google

★ 5

Such an amazing experience! I’ve completed my 250th class and working out daily to reach my 500th one very soon!! Instructors and staff are really nice and caring - specially Alyssa, Nancy (instructors) and all the front desk team!!

Just want to add to my review that Annie (Anastasia) has been the BEST instructor! I do 4 classes (sometimes 5) per week with her. She is always changing the exercises, guiding everyone and pushing ourselves for our best performance! Her classes are always fun (either at 6am or at 5-6pm)!! Thanks Annie for being such an inspiration, pushing me hard (the way I want) and accepting the jokes we do during class 😊😊😊. YOU ARE THE BEST!

Source: Google

★ 5

Great instructor. She is friendly and gives you personalized attention which is very helpful in this type of Pilates.

Source: Google

★ 5

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★ 5

Glad to call myself a pilates girlie ! Club pilates was my first experience with using the reformer, I love the privacy, and empowerment I feel when attending classes. It's the best first step if you're looking to try a new workout. Everyone is super nice and I really enjoy every class.

Source: Google

★ 5

Love Club Pilates Palmetto Bay! Been going to this studio for the past year and a half and have nothing negative to say. They have so many classes to accommodate everyone’s needs and the instructors are amazing! Specially Isa, Nicole and Jamie! Also super clean. I recommend this studio to everyone I know.

Source: Google

★ 5

Great place. The staff is amazing and very efficient, from the front desk to the instructors. Greatly recommend!

Source: Google

★ 5

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★ 5

Amazing intro class I signed up and can’t wait to come back. Staff was so welcoming!

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★ 5

I’ve been doing Pilates at Club Pilates in Palmetto Bay for the past two years. My posture has improved as well as my flexibility. I love the different routines and appreciate every instructor’s way of teaching.
I cannot be without my Pilates classes!

Source: Google

★ 5

Club Pilates has changed my life! I feel stress-free, stronger and more balanced since I started my journey here. The instructors are extremely knowledgeable and patient. The studio is spotless. I will continue to renew my membership here until I am 89!!

Source: Google

★ 5

Very much loving my classes at Club Pilates! The instructors are so helpful, kind, and encouraging. The space is clean, many different times are offered, and I’m thrilled when I feel like I’m progressing and can take on more challenging classes. I’m working on being able to increase the amount classes I take per week, I highly recommend!

Source: Google

★ 5

I really enjoy all the classes they provide, the instructors are amazing and very helpful!

Source: Google

★ 5

Club Pilates at Palmetto Bay has been awesome. I have been going now for about one and a half years. I started with 2 classes per week and now I'm up to 5 classes per week. I have been able to maintain my weight and my flexibility and stamina is definitely up. I suffer from sciatica and the pain from that is so much better.
I highly recommend Club Pilates, everyone on their staff is friendly, knowledgable and always willing to help, and the classes are fun.

Source: Google

★ 5

At Palmetto Bay The class sizes are small, instructors are amazing!

Source: Google

★ 5

Love the amazing instructors and the studio. Every time I go I wish I could go more often! Definitely recommend Club Pilates in Palmetto Bay!

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★ 5

All the classes that I had were great! There's many different classes everyday

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★ 5

Going on 4 years with Club Pilates and it has become part of my routine! Thank you!

Source: Google

★ 5

My daughter and I took the introductory class yesterday and very much enjoyed!! We’ve already signed up and scheduled our next four sessions. Marlene and Jada were very kind and encouraging.

Source: Google

★ 5

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★ 5

It has helped me like to exercise again!

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★ 5

Great workout!! From the moment you walk into the studio you get a great vibe! The front desk staff are always pleasant & helpful. The instructors are all amazing. They are always encouraging & ensure you practice proper form. The classes are challenging & there is a great sense of community.

Source: Google

★ 5

Excellent - personalized workout and great quality of the instructors. Totally recommended

Source: Google

★ 5

Love the environment the instructors are excellent and very professional

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★ 5

Great place

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★ 5

The more I do Pilates the more I love it. Went on a trip and didn’t go for a week, and I truly missed it. It makes me feel strong and healthy. I love Club Pilates Palmetto Bay. Best studio around!!!!

Source: Google

★ 5

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★ 5

Great class for stretching. Instructor was excellent! Enjoyed it.

Source: Google

★ 5

Great location, great staff. The instructors are very knowledgeable and make the classes fun and engaging. I highly recommend them and this particular location. Nancy, Claudette, Joezette, Isa, Shannon, and Anastasia are some of my favs ❤️

Source: Google

★ 5

Club Pilates in Palmetto Bay is an excellent studio in every way you can imagine. I’m closing in on my 600th session there and plan to do another 600 and more. The exercise is essential part of keeping me off the operating table for lumbar surgery. The equipment is top notch. The space is ideal. The class availability and scheduling ease is superb. But most of all they have a wonderful, talented, skilled and motivating group of instructors with varying styles for all tastes and preferences. I prefer the variety and so attend on different days, hours and with different instructors. The lack of monotony has kept me going 3 days a week for 6-7 years. Very Highly recommended it.

Source: Google

★ 5

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★ 5

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★ 5

Love the fact that each class is different regardless of the coach. Every part of the body is worked out!! Try it and adopt. I guarantee it!

Source: Google

★ 5

Engaging instructors and great studio in Palmetto Bay! I have done almost 50 classes here and they have all been so helpful for my core and flexibility, especially during post partum recovery!

Source: Google

★ 5

It is a very pleasant workout. Arnold is the best!

Source: Google

★ 5

Club Pilates has helped me heal from a gym injury that took me out of regular workouts for close to a year, even after physical therapy. What I love the most is the diversity of instructors and the healing power of the Reformer which allows for fluid movement that doesn't stress the body. Plus, my core is developing nicely.! Bonus on location, the fact that I am always greeted by a friendly face, and the room is clean and spacious. I love it and you will too!

Source: Google

★ 5

Great experience.

Source: Google

★ 5

I love love love club Pilates. The instructors are all amazing. They really strive to see that everyone is performing the exercises correctly and safely. They give you tips to assure you are maximizing the effects of each move. The studio is always clean. All equipment is cleaned after each class. Small classes with personal attention. I can’t go more than 3 days without doing a class or my body starts getting stiff and achy. Highly recommend Pilates as a low impact cardio workout.

Source: Google

★ 5

Pilates is a great tool to be out of body pain, stress, and anxiety. It helps me to sleep well and function better on a daily basis. I recommend Pilates to everyone at every age.
Club Pilates Palmetto Bay is my oasis and my happy hour. Great place to relax and get good vibes. Wonderful staff of Pilates instructors. This is a peaceful and a very clean place.

Source: Google

★ 1

I wasn’t going to leave a review when I attended the class, but when I called to ask for a question I figured I’d leave my review of when I went to the class + the phone call now….

I called to see if I can take the classes my grandmothers insurance is paying for but she’s not taking… I understand that it’s meant for a specific person, but if the classes would not being taken by that person, and you guys would still be paid… why refuse to help someone… for a few extra dollars?

I took the free class and I’m not sure if it was because it was free but it was mediocre and the instructors and even the receptionist was stuck up, every single person working there is stuck up- treat others how you’d like to be treated, before taking the class, when I had walked into the location to ask a question I was not greeted and the lady looked at me as if I was a kind of inconvenience … i know you guys are counting coins with the way you won’t let a member of your club use a family’s members benefit that’s being lost, but it does not cost you a dollar to be kind, I assume a lot of the employees aren’t from here, but people from miami who are truly from miami- understand that with how difficult this world, this country is between greedy insurance, greedy companies, greeeeedy people, that the least that can be done as another person is helping someone out.

Source: Google

★ 5

I can’t say enough good things about Club Pilates I’ve been a member for three years now and when I first started I had chronic back pain, it has not only change my body by becoming more toned, it has also made me stronger, more flexible and helped me with my lower back problems. And did I mention how much I love all the staff and the instructors!

Source: Google

★ 5

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★ 5

I just love my Pilates classes and everyone at my Pinecrest Club Pilates Studio. All the instructors are well trained and caring. The staff is always welcoming and inclusive no matter what your age or fitness level is!

Source: Google

★ 5

Excellent group of people at the Palmetto Bay facility. I am a 60 year old man, brand new to pilates. I absolutely love it and so far ALL of the instructors have been extre
very patient. Very much recommend to anyone who might be thinking about it and may be a little intimidated.

Source: Google

★ 5

What a great studio. Every teacher is wonderful, caring, and super competent. I’m so thankful I go there.

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★ 4

I have been in Pilates for less than a year and I love all classes. The instructors are very professionals. Isa and Stephanie are great! I would love to be able to attend more classes but the price is high and cannot afford to pay for it.

Source: Google

★ 5

I love the classes and the instructors, especially Claudette.

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★ 5

I went in with my daughter and friend for an introductory class. And it overall my experience was awesome! The location was great easy to find. The place and equipment was clean. The instructor was very clear with the instructions. Im a personal trainer but have never done Pilates before so as a first timer I felt a little intimated at first but she was very easy to follow. They also have cute attire and the grip socks if you don’t have any 😉 Definitely looking forward to coming back!

Source: Google

★ 5

Excellent

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★ 5

Love this location. All the instructors are great.

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★ 5

The best thing I could have ever done for my body is join Club Pilates! Club Pilates in Palmetto Bay is a fantastic studio with an amazing staff!!!

Source: Google

★ 5

Muy bueno, lo recomiendo 100%

Source: Google

★ 5

I joined Pilates to strengthen my core for a lower back injury. I maintain a regular weight-training routine while attending classes once/week, and the classes keep me in check for sure. I’ve absolutely loved the classes and progressing through this journey. The trainers are knowledgeable and the location is perfect for me. I highly recommend Club Pilates

Source: Google

★ 5

I have been attending classes at Club Pilates in Palmetto Bay. The staff and instructors are friendly, and helpful for a beginner . The club and equipment are very clean, and it’s easy to schedule classes on the app.

Source: Google

★ 5

I love the classes. There are a lot of great instructors.

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★ 5

Through the years, I’ve belonged to various gyms, done classes, Zumba, aerobics, yoga, you name it but never stuck to a serious workout regimen. Club Pilates at Palmetto Bay has been the first thing that I have truly stuck with and really enjoy. It’s a combination of stretching, various muscle workout, physical therapy, and at the end of the class breathing and relaxation. I have arthritis and Pilates has alleviated a lot of my aches and pains. The Instructors are amazing, the staff is incredible and I highly recommend Club Pilates at Palmetto Bay!!

Source: Google

★ 3

There are just a few of good instructors who care about correcting to avoid injuries and do the movements the right way. I would love to go more often if there are more good instructors

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★ 5

Wonderful staff!! Facility is very clean and organized.

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★ 5

I’ve had a great time at Club Pilates Palmetto Bay. Great instructor and staff. They offer a larger variety of classes, levels and times. I’ve been consistently going for over a year and have seen big difference in my muscle tone and improved flexibility. Highly recommend!

Source: Google

★ 5

Club Pilates Palmetto Bay is my “go to” place to “exhale” and enjoy a total mind-body positive experience! Motivating & caring instructors who get to know their clients strengths and adapt their instruction when needed.

Source: Google

★ 5

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★ 3

I tried the one free class at the Palmetto Bay location and I really liked it; however, the price was not what i was expecting. The lowest was I believe $104 for 4 classes a month. Four classes is not enough.
The highest was $249 unlimited.
Someone called the next day and was very rude and hung up the phone when i mentioned the price. That is why i gave a three. Customer service is everything.
If I ever decide to join, i will definitely try the old cutler location.

Source: Google

★ 5

Club Pilates in Cutler Bay is amazing. The teachers and front desk staff are great! Shot out to Samantha…her passion, commitment and dedication to excellence is what made me continue my journey in Pilates. Her motivation and belief in me has changed my life! My knee no longer hurts! Thank you! 😘

Source: Google

★ 5

Pilates has been a lifesaver for me. I used up my Physical Therapy benefit, my doctor recommended Pilates.

The instructors are extremely understanding of my age, physical limitations and medical issues. When I go to class I feel better, more energetic, less discomfort.

Everyone at the studio always has a big welcoming smile and helpful attitude. So happy I found this studio.

Source: Google

★ 5

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★ 5

I am new at Pilates but all I can say is that Club Pilates at Palmetto Bay is amazing and all the instructors so far have been wonderful, great staff and environment. This is one of the best choices that I have ever make.

Source: Google

★ 5

Love the great workouts. Clean studio, great equipment and Nicole is the best!

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★ 5

I absolutely love Club Pilates. From the staff to the coaches to the equipment, all is there to feel alive and well, respecting my body fitness level. I highly recommend it.

Source: Google

★ 5

I love my classes!!. Never disappointed

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★ 5

Club Pilates at Palmetto Bay is my go to Pilates studio for almost 2 years now! The instructors are amazing, knowledgable, and always there to challenge or assist me. My flexibility, core strength, and balance have improved greatly.

Source: Google

★ 5

Pilates is a wonderful sport. I love the way it keeps my body toned and my core strong. The instructors are caring and well-qualified. I enjoy the varied routines. It's challenging and never boring. Thank you!

Source: Google