★ 1

I rarely ever leave negative reviews, but my experience at Club Pilates Naples was genuinely unacceptable. The lack of professionalism, communication, and basic customer care is shocking for a place that charges premium prices.

From the moment I signed up, everything felt disorganized. Staff members gave inconsistent information, no one seemed to know what was going on with scheduling or membership details, and anytime I asked for clarity, I was either ignored or brushed off. The customer service was dismissive, unhelpful, and honestly felt like they simply didn’t care whether I stayed or left.

The studio atmosphere wasn’t any better. Classes felt rushed and the instructors barely paid attention to form.

Overall, Club Pilates Naples does not value their clients, doesn’t communicate clearly, and does not offer the level of service you’d expect for the money. I would absolutely NOT recommend this location to anyone. There are far better, more professional studios in the area.

Source: Google

★ 1

I’m giving only one star because of my disappointment experience with this Pilates studio. Back in February, I booked a class but wasn’t able to attend. Later, I received a call about their membership options and special summer prices. I explained that before signing up, I wanted to first attend an introductory class.
The representative mentioned she was new to the job but said my account showed that I had already attended the class, which I hadn’t, and that nothing could be done to correct it. I was explaining the situation, yet no efforts was made to resolve the issues or earn my business. Unfortunately, instead of gaining a new customer, they’ve just lost one.
I have tried to rebook the class for Saturday, October 8 but it was canceled. Overall, this experience was very disappointing and left me with poor impression of the studio’s customer service.

Source: Google

★ 1

New staff stumbling. The previous staff moved to a new location over near collier blvd. Go there! This new team is dissapointing. Lousy customer service

Source: Google

★ 1

Awful snott, rude I signed up on class pass drove all the way here from Marco Island and they didn’t honor it. Waste of time extremely rude. Find other jam. There’s different gyms around here that are a lot nicer. Just

Source: Google

★ 5

I absolutely love this Pilates studio! The classes are challenging but so rewarding, and the instructors really make you feel supported every step of the way. Hannah, the manager, is amazing—always welcoming, attentive, and genuinely cares about everyone’s experience. She keeps everything running smoothly and makes the studio feel like such a positive, motivating space. Highly recommend to anyone looking to level up their Pilates game!

Source: Google

★ 5

Great instructors, staff and classes! Love Club Pilates.

Source: Google

★ 5

Karen is an exceptional instructor. She is at the North Naples club on Airportpulling She never does a repeat proformance! Each class’s exercises are new approved moves, she always does something different to tweak our interest. Her classes are geared to your level, 1, 1.5 or 2.0. She is very engaged with the students in the class. She has fun and so do we. Karen was a yoga instructor and has years of experience with Pilates.

Source: Google

★ 5

I had the pleasure of speaking with Dominique to sign up at the north Naples club Pilates, and was pleasantly surprised with how professional she was and how she Knew the answers to all the questions I asked, and she was delightful to speak with. Keep up the great work, Dominique. You set the bar high For others to follow.

Source: Google

★ 5

Source: Google

★ 5

My mom&I have been going to this studio for a little over 2 weeks now. After our first class we took we upgraded to unlimited classes! We go almost everyday and have taken lots of level 1 and 1.5 classes. We have been loving it! Linda in particular has been my favorite instructor. She is technique based while also introducing new and fun movements to the class! I also enjoyed how she demonstrated the movements to the class so we could spend more time perfecting the movements rather than learning it! As a former dancer I especially love her 1.5 control. For reference I am 23 and my mom is in her 50s and we both feel safely challenged. Worth every penny!

Source: Google

★ 5

I have had multiple injuries over the past 10 years and Pilates was suggested to me by my doctors. I have become addicted. When I’m not at work, I’m at Club Pilates. Charisse, Karen, Elisa and Eva are my consistent instructors and they are all great!

Source: Google

★ 5

Club Pilates has been an incredible addition to my fitness journey--I can't say enough good things about their lead instructor, Janeysi. She is an absolutely amazing instructor who keeps every class challenging, engaging, and fresh. No two sessions are ever the same and her energy and passion for Pilates make each workout a joy to attend.

Thanks to Janeysi's classes, I’ve seen noticeable results in my strength, flexibility, and overall fitness. Her ability to cater to different skill levels while pushing everyone to do their best is truly impressive. If you’re looking for an instructor who will inspire and motivate you, I highly recommend Janeysi's classes!

Source: Google

★ 5

Recently started Pilates for the first time @clubpilatesnorthnaples Abby has been so kind and welcoming! She reached out many times to me on the phone, text and in person to check in on how I am doing.
Janeysa is very knowledgeable and helpful. She watches everyone’s body alignment and corrects in a soft kind way. She explains how to do each position well.
I highly recommend coming here if this is your first time doing pilates or you are a veteran. Fun! Encouraging. Can already feel and see a difference in my body.

Source: Google

★ 5

Fabulous classes! Fabulous personnel! Exceptional experience!

Source: Google

★ 5

Great studio and instructors. I love going to pilates. I take pilates, strength training and cardio classes and they are all great
Love Hannah Charisse Maddie, Christina janeysi Liz and so many others Thank you to all instructors that give it their all.

Source: Google

★ 5

I love Club Pilates, best thing I’ve done for my health in a while! Love all the instructors esp Janeysi and Linda, studio is clean and staff wonderful!

Source: Google

★ 5

Great studio!! Love the cardio sculpture and FIT classes. The quality of instruction is great and I have to give a big shout out to Charise, such great energy!
Th studio itself is clean and inviting. 😌

Source: Google

★ 5

Great staff and studio. Instructors are knowledgeable and love what they do, especially Linda. I wish I had discovered them sooner!

Source: Google

★ 5

I joined Club Pilates North Naples almost 2 years ago, I have never felt better. I can't recommend them enough! The instructors are incredibly knowledgeable and motivating, each class is different, never boring. I love the small class sizes.

Source: Google

★ 5

I’ve been an athlete my whole life. As a state champion sprinter, I have always enjoyed high impact and intensive workouts which always made me feel strong and heathy. I have been a member of traditional gyms, hired personal trainers, been part of competitive boot camps, and climbing gyms, tried cycling studios, aerobics classes, and circuit training. But none of that can compare to Pilates!! All the other methods were definitely impactful, but their level of severity wore me down physically and mentally, and then led to me quitting all of it for a few years.

Then I discovered Pilates, and 100 classes later, I am now committed for a lifetime of fitness and enjoyment. This is the kind of regime that does not wear you thin and burn you out, nor one that can cause injury and fatigue, which seemed to happen with all the other methods I tried. It’s a method that is fun, personally competitive, and quite frankly, civilized. You are working hard at your own pace, safe from joint and tendon injury, and one which results in tone, muscle definition, and phenomenal fitness results. In a word, it’s civilized. Dim lights, music, just the right amount of camaraderie, and never gets dull or repetitive. The invention of the Pilates reformer has provided us with a safe method to honor our body’s safety while at the same time providing a great workout that leads to great results!

If you haven’t tried it yet, you simply must see what all the fuss is about! The staff at Club Pilates is committed to providing this wonderful experience for all the members, and I highly recommend them to anyone looking for the perfect workout experience.

Source: Google

★ 5

Club Pilates is a very nice club, and the girls in the front are always pleasant.
The facility and equipment is always clean. Karen and Irene are great teachers. Their styles in training are different, but compliment each other.

Source: Google

★ 5

This is my first experience with Pilates and it has been a pleasure. The instructors are great and are knowledgeable. Abbie who works reception is so pleasant and helpful. She is the perfect person to be welcoming everyone in - with her warm smile and friendly manner.

Source: Google

★ 5

Hannah, our front desk extraordinaire, is helpful and always has a smile to make our day. Cristina is always there to answer our questions and put out our fires 😉 in a professional manner. Lina is our supportive tech support, Maddie Jones and Maddie Eastmon continue to be a positive energy. Instructor Charise explains why and how to make the most of your pilates experience! Irene and Chery are amazing and know their pilates. Sabina is a zen queen! Thanks All for making me stronger with my mind and body connection!

Source: Google

★ 5

Source: Google

★ 5

You couldn't ask for a better club. It is amazing!! Karen one of the instructors is exceptional. Just love it..

Source: Google

★ 5

I love this place! I have never done Pilates before and just finished 100 classes since March. My favorite instructor is Nick, his class is fun, and he doesn’t go easy on you! His workouts are challenging but fun and that’s a great combo!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Absolutely love it here!!!!!:)

Source: Google

★ 1

Horrible place! Horrible staff! Like shown on the previous 1 star you need to buy $22 socks. Then she tried to charge us and we didn’t even show up! Thankfully our card wasn’t on file to be charged. I would never recommend this place to anyone. Do yourself a favor and Find somewhere else.

Source: Google

★ 5

I was so happy to see the club Pilates in Naples .
I live in Aventura and Naples I joined few month ago and enjoy the early morning class.
Book your class in advance.
The studio is modern and professional.
Looks clean all the time.
The girls and the teachers are always happy even it is 6:00 AM . 😅
And the price of the club so cheap .

Source: Google

★ 5

One of the, if not best designed CP studios. Be safe and Don’t forget your grip socks, any grip socks will do for your FREE Intro class.

Source: Google

★ 5

So happy a reformer Pilates studio has come to Naples! Full class schedule with many times throughout the day and welcoming atmosphere.

Source: Google

★ 5

Love our new Club Pilates! Excellent staff, clean and welcoming atmosphere. Super fun way to feel good!

Source: Google