★ 5

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★ 5

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★ 5

helped me out fast

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★ 5

Whether it’s a group fitness class or my individual workout, I love working out here. The staff is always welcoming and willing to help if needed.

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★ 5

Crunch is easily the best gym! The equipment is pricing,always clean, the staff is friendly, and the environment is perfect whether you’re lifting heavy, doing cardio suana amazing amazing!!

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★ 5

Crunch Fitness is an awesome place to train. The atmosphere is upbeat, the gym is always clean, and the staff makes you feel welcome right away. The trainers are knowledgeable, motivating, and genuinely focused on helping you reach your goals. It’s a place that feels more like a community than just a gym. highly recommend!

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★ 5

I’ve been going to this gym for a while now and it’s honestly one of the best in the area. The equipment is always clean and well taken care of, there’s plenty of space even during busy hours, and the environment really pushes you to work harder. My personal trainer Miguel is amazing – he knows exactly how to push you without overdoing it, keeps you motivated, and actually pays attention to your goals.

Alexa at the front desk is always super friendly and welcoming. She makes walking in every day feel easy and positive.

Overall, the vibe is motivating, the staff is great, and the members are respectful. It’s the kind of place where you feel comfortable locking in and focusing on your goals. Definitely recommend.

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★ 5

This crunch is amazing. Taylor and Alexa were great front desk people and very acknowledgable.

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★ 5

Taylor and Sebastian helped me with my Gym experience and they were more than helpful, they were incredible!

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★ 5

sebastian is the goat

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★ 5

Taylor was wonderful. Super accommodating and understanding of what I needed in the gym and helped direct me to the best plan for me. Highly recommend speaking with her for any needs or concerns.

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★ 5

Awesome gym, come check it out

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★ 5

Worked out for the first time at this location and I was greeted with the biggest welcome from Taylor at the front desk! She was super friendly and welcoming! Made my gym experience 100 times better and I will definitely be back!

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★ 5

Great gym, Sebastian, Blake and Taylor are amazing!

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★ 5

Thanks to Alex and Taylor I was able to enjoy my workout!

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★ 5

My experience at this location was Amazing! All the equipment I need and the trainers and front desk were so friendly and accommodating!
Specifically Anna, Sebastian and Taylor at the Front Desk were super helpful and made my experience phenomenal! Highly Recommend!

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★ 5

best gym in the area, definitely recommend and sebastian at the front desk is awesome!

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★ 5

Love the gym, organized and clean

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★ 5

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★ 5

The Personal Trainer, Tyler, put me through a KILLER workout and I’m super excited to continue my fitness journey! Very informative, great customer service, and I love the family environment here!

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★ 5

Good gym.

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★ 5

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★ 1

Disrespectful, aggressive gestures and talk from the fitness coach at the end of the gym fitness classes. This guy is rude(the bold guy). 08:00 Classes.

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★ 1

This gym has a nice setup with plenty of equipment from free weights to machines and cardio, but it’s so overcrowded that it’s almost impossible to get a decent workout in. On top of that, the gym etiquette here is terrible. People constantly leave weights all over the place or loaded on machines, and I’ve seen way too many members walk away without wiping anything down. It’s messy, frustrating, and honestly pretty disgusting. I ended up canceling my membership because it just wasn’t worth dealing with all that.

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★ 5

Muy buen ambiente

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★ 5

excellent place to do workout

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★ 1

Typical "bro" gym. Tried to overlook the large amount of people recording for TikTok or whatever. A good amount of equipment is rusted, not fully functional, and very clearly not well taken care of. I gave this gym three solid tries before I just couldn't go back. This gym did not meet my needs due to the failing equipment, incredibly loud environment, the lack of cleanliness, and the volume of people cluttering equipment. I have gone in personally to cancel my membership twice with different responses each time, without being able to cancel said membership. The first time I was told that I would have to pay one full month in advance to cancel. Second time, I would need to wait full 90 days per my contract, then come back in person to cancel. I haven't used my membership in over two weeks, yet I am required to pay two more months of membership fees, as well as an additional annual membership fee! When signing up online, I had already paid for my first month and a prorated annual fee. This gym is a scam, and you certainly do not get what you pay for. Would rate zero stars if I could.

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★ 5

Crunch has been in my life for the past 4 years and joining was one of the best decisions I’ve ever made - I went from client to trainer and joined the best team I’ve ever worked with. The gym community here is so supportive and encouraging and I love seeing my clients excel and go off on their own, succeeding in their goals and increasing their confidence. Join the best gym around and succeed, too!

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★ 5

The energy in this gym is unmatched!

I started coming here about 3 years ago and I fell in love with the atmosphere. Since then, it’s only gotten better.

The front desk is very attentive and helpful with everything from customer service to cleaning and maintenance. The personal training team is constantly growing and impacting lives.

I started here 3 years ago as a member and now I have the privilege of coming in here every day as a trainer and working alongside people like me when I first started to help them reach their true potential.

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★ 5

I love this gym! The personal trainers are very knowledgeable and know how to help you as an individual to achieve your goals and needs. And with the very wide variety of equipment the gym has, it makes it that much easier to accomplish. If you want a gym with GOOD and like minded people, this is the gym for you!

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★ 5

I enjoy this gym so much! This environment is like home for me, I’ve been working here for 3 years and it’s been amazing, from front desk to personal training, I love this environment. Tons of equipment, and so many different people and so many kind people that have impacted me in so many ways!

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★ 5

Crunch Cape Coral is an awesome gym! The facility is clean, well-equipped, and has a great atmosphere. The staff is super friendly and welcoming. One of their trainers, Angelo, gave me an amazing workout—he was very knowledgeable about my goals and took the time to explain everything clearly. Highly recommend!

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★ 5

I love the atmosphere and how friendly the staff is, personal training team is great and are always willing to help you in your journey!

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★ 5

Best gym in cape!

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★ 5

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★ 1

Una decepción total. La política de cancelación es una estafa. Cuando quieres cancelar te ponen obstáculos y te quieren cobrar demás. Escucha mi consejo no te lo recomiendo. Busca otra opción.

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★ 5

This is the best gym in Cape Coral, FL! Best environment, equipment, classes, and staff!!

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★ 5

Absolutely love this gym! The energy here is unmatched — the trainers are knowledgeable, motivating, and genuinely care about helping you hit your goals. The staff makes you feel welcome from the moment you walk in, and the environment is always clean, upbeat, and full of positive vibes.

Whether you’re new to fitness or a seasoned athlete, there’s something here for everyone. The personal training team goes above and beyond to tailor every session to your needs and push you to be your best. This place truly feels like a community, not just a gym.

If you’re serious about results and want a place that feels like home this is the place

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★ 4

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★ 1

I am super frustrated and disappointed with my experience at this gym. To begin with the gym is always extremely crowded. There’s never any parking and there’s lines to use the machines.
Secondly they are a scam when it comes to your membership. When I signed up, I agreed to pay 90 days AND the annual fee. I paid my first month in August, second in September, and I paid my third month and annual fee in October. I went in 30 days before my next payment in November to cancel my membership. Alexa at the counter continued to insist I had to pay for the month of November, even though that is 120 days not 90 days as I signed in my contract. My last day should be November because I paid 90 days not December.To top it off I called before going in and they told me that I would be all set to cancel as long as I came in 30 days before, which I did. I ended up having to pay all they way up to DECEMBER. MY MEMBERSHIP WAS SUPPOSED TO END NOVEMBER. THEY STEAL UR MONEY NO MATTER WHAT. I’m very frustrated that I paid for something I shouldn’t have and the front desk worker was rude and not understanding. I tried to explain but she wouldn’t cancel unless I paid more money. Ridiculous . I have pictures of everything.

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★ 1

Beware of this company., I called and canceled this membership when I moved from CC in January and I just looked at my credit report and CRUNCH has said that I am defaulted on $270 and they have sent it to collections with no phone call and nothing in writing. Is this even legal? I am disputing with Trans union and will get legal advise if needed. Go to planet fitness, they don’t ask for your ss # and much better facility anyway…

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★ 1

Employees are very rude and repulsive!

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★ 2

Poor staff ... place is a rip off.

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★ 5

Great gym , great atmosphere def able to get a 🔥 workout

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★ 5

Rey was beyond helpful. I had a few questions and he answered everything perfectly. Our tour was amazing. Rey made sure I understood what he was explaining and he is a very nice young man doing a great job for the company.

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★ 5

Excellent place

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★ 5

I really enjoy driving from Boy Scout to Cape Coral because of all the amazing classes that they offer. I'm grateful that Cape Coral offers a wide range of classes. I'm trying to do five a day because there are so many to choose from. They're great. I like it that the last 45 minutes. The 30-minute classes are okay. I have only been working out of the gym for 3 months, and between Boy Scout and cape. Cape has more classes, and I am so grateful. Thank you so much for having the opportunity to do him so much

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★ 5

Tara and Rey were great

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★ 1

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★ 5

It’s a really good gym as well we need another in Cape Coral

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★ 1

Terrible customer service the woman upfront loves to judge. Terrible management the manager will try to be super nice to you just to get you to sign up but thats all bullshit don't try to sign up for the 1 cent free month crap thats all a lie you still have to pay. They are making my boyfriend pay so much money to cancel they never tell you about the days notice u need to give when you cancel. These people are scammers and you are never going to cancel with these people. Hell they even put my name wrong as well as my age and address these people dont know what their doing. Stay away from these people their worse than the scammers trying to get your grandma with giftcards, these are hidden even for younger people. fyi read the contract VERY well. This gym SUCKS everything about it does.

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★ 2

Extremely overcrowded. People don't re-rack their weights and they'll sit on the same machine for 20 minutes texting. Expect to spend at least 10 extra minutes waiting for machines to free up, especially on leg day.

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★ 5

Luis is an amazing coach!
We are enjoying our sessions with him.

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★ 1

Where to begin, well when it first opened it was great. But as of late with the young kids tying up the machines by sitting on them and using them as phone booths and talking to their friends it takes forever to get on them. Then the restrooms have toliet paper on the floor and these young kids that have no respect leave the water faucets running. The lady at the hit zone uses a microphone and its so loud it echoes in the gym. The young kids are ruining this gym. Also this is a gym and NOT a nightclub and some of the employees play foreign music that makes no sense and is loud instead of having respect and playing American music that will motivate you. I dont pay to go to the gym to listen to other countries foreign music just because an employee wants to play their homes country music. This employee dances around and sings under his breathe at the front counter! So for the positive now, they have brought in some free weight upper body strength machines. I would recommend some more machines brought in, music played only in the classrooms, and hit zone but not too loud, also have employees go around and tell these kids no PHONES while on machines and post bigger signs or risk their membership being terminated and also check restrooms frequently. Also have employees only play music that would motivate workouts in english and not want they want to play!!! I would be ok with NO music being played as other members that I have talked to feel the same way. I do believe that if this was an all adult gym it would be better as most of the kids are ruining this gym. There are some good ones but the bad ones outweigh the good ones. This review will probably fall on deaf ears because they only respond to 5 star reviews but we will see if upper management will make changes at the gym!

UPDATE********Finally left this gym and glad that I did!

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★ 1

Nearly impossible to book the classed, spots fill up within minutes. Their booking and cancellation policy is ridiculous, someone can cancel last minute but you are unable to book less than 30 minutes before the class. There should be a wait list for people who really want to use their membership perks which going to classes is one of them. Very disappointing…

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★ 1

Beware of Crunch and their business practices. This experience has been and continues to be a nightmare. What they do is illegal and absolutely terrible customer care.

Hello,
I received a notification that a payment failed. This membership was cancelled back in June (almost 2 months ago). I have called, emailed and mailed the letter to the address I was instructed to send it to. I CANNOT go to the club location to cancel as I do not live there anymore. I finally contacted my bank because I have contacted Crunch so many times and you have continued to ignore the cancellation and charge my account. You are in essence trying to steal money from me when I have done all that is required to cancel this membership. It is illegal to keep charging me when I have called the club location, sent in the written request and emailed Crunch Customer Service countless times. Cancel this membership as was requested back in June!

I apologize, but there is no record of your cancellation request on file.

Please reference the terms and conditions of your membership agreement for the appropriate steps to be taken to cancel your membership.

When canceling your agreement, please retain copies of any paperwork you receive for your records.

Note - Memberships must be in good standing and current on all payments for cancelations to be processed.

I did follow all processes with the cancellation back in June and made payments accordingly and have documentation as well that has already been submitted to my bank. I am not going to continue paying for a membership that was cancelled 2 months ago and I do have copies of the letters and emails.
I will let the bank handle it.

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★ 5

I go daily. Great gym. You can ask anyone for help, they are all friendly. they offer many classes.
If want to go when there are less people, go in the morning. Evenings are a bit more crowded, but it is still manageable.

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★ 1

FRAUDULENT BUSINESS PRACTICES! AVOID THIS GYM AT ALL COSTS! This place is a complete scam. They have signed me up for a membership without my consent, resulting in unauthorized charges on my card. When I called to explain that I’m not a member and haven’t been for THREE YEARS at this point, I spoke to Tara who refused to refund the charge. Stating that because I was a member at Around The Clock I’m automatically a member here, even though this was cancelled with ATC over 18 months ago before they closed and I haven’t been charged once until today.

Despite the place being brand new at the time, (3 years ago) the equipment was always broken, roof constantly leaking, staff was completely subpar, and it appears it has only gotten worse since then! It must be an ownership problem because they have turned over several managers as well since opening a short time ago.

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★ 5

Tara was so helpful in picking out my gym membership and getting me in touch with a trainer that suits my needs and schedule! She's needs a big raise!

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★ 4

Great Gym, only ask they had more classes offering Hot yoga!

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★ 1

Is a great place to go and have some fun working out, but some staff are rude and lack of empathy and professionalism. Also, lack of equipment and when the instructors are in their classes they are likes “wild wolves” when people who are not in their classes try to ask politely to use the equipment they keep restrained in their classes. Not nice at all to deal with people who barks at your face “I AM USING IT YOU HAVE TO WAIT” seriously?! They are very busy, why don’t have enough equipment for made the place enjoyable? Very disappointing on that gross behavior! And! please!!! “KEEP THE HANDS FOR YOUR SELF!!! Never touch other person’s body without their permission! That is assault and battery!!!

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★ 1

The training manager has terrible customer service skills. They made an error which affected my payments. Woukd not credit me back. Blamed it on the system.

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★ 5

Very helpful staff and clean facility.

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★ 5

Caleb is a good trainer here, we did the Kick Off and he gave me a lot of good pointers. And thank you Lexy for giving me a tour and signing me up.
This gym is great, has pretty much everything you need.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best trainers

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★ 5

Tara made everything quick and easy plus great service! Easy 5 stars

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★ 5

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★ 1

Came in and received a membership at night Time. There wasn't too many people there. The very next day we came in So many people, you couldn't park or even get a machine to work out.
Gave it the benefit of the doubt, trying to go a different day Same thing.
I repeated the process three more times at different times even tried to go at six in the morning same result.
Never actually got to work out even once. So decided to try and cancel my membership and we all know how this story goes with gyms. After canceling, still was getting charged, had to dispute the charge, and they kept changing the amount to charge me. So that way it could keep clearing eventually I had to get a new card and i'm still fighting with the credit card company to not pay after six months of being charged.

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★ 5

Best gym experience I've had. Only gripe... there tends to always be at least one thing out of order - a piece of equipment, a drinking fountain, the sauna - but that's the nature of the beast to some extent. Otherwise, all positive.

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★ 5

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★ 5

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★ 5

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★ 5

Great gym! Tara is awesome!

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★ 5

Muy Profesional, I'm so Happy with Rey he explained everything great !

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★ 1

WORST gym ever. Don’t go here. Horrible staff who are rude, condescending and unhelpful. They don’t care about their clients. The one in Fort Myers is a lot better.

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★ 5

Very well put together gym, has everything I need and more!

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★ 1

This gym will not let you cancel your membership. I have tried everything you have to come down in person or send a certified letter to the corporate office. After 2 and 1/2 weeks of going to the gym I decided I didn't like it because of the constant sales text messages phone calls and interactions with the sales people on the floor at the gym. Here we are 3 months later and I still can't cancel. Nor have they been able to provide me with a copy of my membership agreement. Every email the link doesn't open there's no way to get to it on the app nor can they print it out at the gym.

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★ 5

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★ 5

Love this gym !!

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★ 5

Tara was great to work with. Appreciate her help.

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★ 5

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★ 1

It's impossible to get a full workout at this gym. It's always overcrowded and has serious issues with groups of people camping equipment and socializing and "supersetting" instead of lifting.

This gym would be well served by a significant rate increase to thin the membership or strict equipment use timers. It's ridiculous trying to workout here.

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★ 5

Excelente lugar para entrenar y ejercitarse.Lo disfruto dia a día. Todo organizado y bien logrado.

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★ 5

Anthony at cape crunch was super helpful and professional!!!

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★ 5

Love the gym it’s very hospitable

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★ 5

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★ 5

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★ 3

Good gym, decent amenities, but the showers and sinks are infested with sewer flies making it physically impossible to get clean no matter how much you scrub. Please consider hiring an exterminator to kill the sewer flies and I’ll upgrade to a 5 star review.

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★ 5

I have been attending group fitness classes at Crunch for just about a year. After my previous gym of 7 years closed, I started with Crunch. The instructors are motivating and fun! The number of classes and the variety of the different types of classes offered in the morning hours are exceptional! This allows me to take clases every day with variety without getting bored.

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★ 1

Too crowded! Too many influencers clogging up the works! It's like being at a night club. The music is SOOOOOO loud.

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★ 5

Love the variety of classes and the length of class times. Such a fun atmosphere when I do the classes!

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★ 5

Ample equipment, nice staff, clean, lots to offer.

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★ 5

I have been going to Crunch for a little over 2 years. I absolutely love taking their HIIT classes, Hot Yoga, Hot Athlete and Hot Pilates classes. If you haven’t taken any of these classes I definitely recommend you check them out. Their instructors are very knowledgeable, make classes challenging and a lot of fun. A few of my favorite instructors are Chris O, Cyndi, Kimmie, Chrissy, Michael and Lauren.

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★ 5

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★ 5

I’ve been going here everyday for the past 6 months. Love the variety and number of classes to fit any schedule, and the instructors are great. My availability to work out varies throughout the week but I never have days where I can’t find a fun class to take since they run all day and evening. Instructors take the time to learn your name once they’ve seen you a couple of times, and they actually care about your form so you get results and don’t get hurt. On days I use the floor equipment, I always get the machines I want and staff has always been friendly. There are times the floor gets busy, but that’s every gym. Overall, my husband and I both have been super pleased.

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★ 4

I love all the different classes and the times they are available. There are so many available it is easy to work them in my schedule.

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★ 5

I chose Crunch Fitness Cape Coral because of the number of classes and the variety of classes that they offer. They offer morning and evening classes that can work in anyone’s schedule. #1 Gym for class offerings!

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★ 5

The best gym ever! Dont remove any classes we love the variety of classes!

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★ 5

I come here for the number and variety of classes!

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★ 5

So I’ve been coming to crunch for nearly a year now. I go every day. The variety of classes keeps me coming back. Well that and the instructors. Lauren. Chrissy. Kristina. Caryn. Lori. My girl Jess who grounds me.
Then there’s the front desk. I’m not gonna call them out individually but each one is so important to my day. They help navigate one class to the next seamlessly. Well what the heck keke and Mateo tara you rock. Thanks to all of you.
Is it perfect? No. But it is head and shoulders above the three other gyms I tried. So there’s that.

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★ 5

Great clean gym! All the staff are very nice and helpful. Love the training classes and all the trainers. I like being able to do all the variety of classes they have and the size of the class. So glad I joined here!

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★ 4

this gym is amazing! pretty good customer service id recommend.

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★ 5

Since joining this gym, I’ve honestly been so happy with the classes and the staff. The hot classes are definitely my favorite — I’ve seen the biggest changes from those. I usually take Chris’s classes and he’s an absolute rockstar! He pushes you in the best way and genuinely wants you to succeed. Lauren and Chrissy are also amazing — super motivating and always bring great energy. Barbell with Caren is another favorite of mine — her classes are super effective, and she knows how to challenge you in all the right ways. I really enjoy each instructor’s unique teaching style, which keeps things fresh and fun. So glad I decided to join!

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★ 5

Great gym, especially the group classes. My favorite is the Ride/ Spin classes. All the instructors are great. Chris and Cyndy really standout and I get the most out of their classes.

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★ 5

I’ve been a consistent member at Crunch Cape Coral for over four years, and I can confidently say the staff—especially the HIIT instructors—are some of the most professional, thoughtful, and welcoming fitness professionals I’ve encountered.

They greet members with politeness, take time to get to know us, and always create a motivating, inclusive environment. Whether you’re new to group fitness or a regular, they treat everyone with the same level of respect and encouragement.

The classes are not only well-structured but also led with grace and genuine care for each participant’s progress and experience. I’ve always felt supported and seen.

Crunch Cape Coral continues to be a place I look forward to coming to—not just for the workout, but for the positive energy and community. Special shout out to Cyndi, Chris, and Chrissy.

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★ 5

Love all the classes this gym has to offer! The trainers are fun, knowledgeable and give you a good push! Highly recommend it!

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★ 5

Love my Cape Coral Crunch family! The place is always clean (great cleaning staff, thanks); professional instructors who are kind and patient, great equipment that is well-mainatined and an abundance of classes. I highly recomend anyone who is looking to get fit, lose weight and meet your neighbors, this is the place.

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★ 5

Love all of the classes offered! It’s the reason I joined here.:) I love that they have so much variety from spin to group lifting, dance and hot classes. The instructors have all been very helpful, motivating and balance pushing you with also listening to your body. Even the front desk people are very nice:)

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★ 5

A fantastic gym, a genuinely wonderful experience, wow!

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★ 5

From the moment we arrived, everything just clicked—thanks in large part to Tara at the front desk. She didn’t just check us in, she greeted us like we were already part of the place. Warm, quick, and genuinely kind, she set a tone that carried through the entire stay.

The property was spotless and thoughtfully laid out, clearly managed by a team that cares about the guest experience. Every detail felt intentional. Anything we needed was either already in place or taken care of without delay.

But it’s Tara who made it memorable. She turned a routine check-in into something personal. It’s rare to feel that kind of connection in a few minutes—but she pulled it off.

This place has all the right pieces. And people like Tara make it one we’ll come back to.

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★ 5

From the moment we arrived, the experience was seamless—largely thanks to Tara at the front desk. She didn’t just check us in, she welcomed us in, with the kind of warmth and energy you rarely see. Friendly, fast, and genuinely engaging, Tara set the tone for the entire stay.

The property itself was spotless, well-designed, and clearly run by a team that pays attention to the details. Everything we needed was exactly where it should be, and anything we asked for was handled without hesitation.

But again, it’s people like Tara who make a place stand out. She turned a simple check-in into a moment of connection—and that’s what makes this place not just good, but great.

Highly recommend. We’ll be back.

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★ 5

Chris is a great instructor, I regularly go to his cycle and HIIT classes and it’s always a great workout. The energy is always positive and he teaches in a way that can benefit all fitness levels. You can tell the instructors care about helping you improve and reach your goals. I never get bored, each class is unique and the variety you get here for the price is unbeatable.

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★ 5

I’ve been a member of Crunch for a year and a half now, and it’s the HIIT classes that keep me coming back. Every class has a different routine, which I really appreciate — I love learning new exercises, and it keeps things from getting boring. My first class was with Chris Orlando, and he made a great impression. He’s super helpful and always makes sure you’re doing the movements safely. I’ve never had a bad experience with any of the HIIT instructors — they clearly love what they do, and it shows in every class.

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★ 5

Crunch in Cape is by far the best gym! I go there do to machines, cycling, yoga, and my favorie... HIIT class! The group of people that work out beside you are so motivated and inspiring. Also, look out for Coach Chris, he brings great music, energy and a workout that your body will thank you for!

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★ 5

My first time a the Cape Coral Crunch was so awesome. I go here every Saturday and take classes with Instructor Chris. The gym itself is great I just wish it was bigger. Classes with Chris are epic. He’s extremely motivational and will push you to do more. He explains things in detail and will correct your form all while making sure you understand the whys. He’s honestly one of my favorite instructors!

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★ 5

Love that Chris Orlando! His classes are fun and challenging! He keeps you motivated! Watches your form and jumps in to assist when it can be better. Make no mistake he will call you out when you’re slacking also😂. I love his classes!

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★ 5

The hiit workout is exactly what I am looking for, the instructors are very good

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★ 5

Cyndis ride class is AMAZING, she is a long time ride instructor with many certifications, her longevity and years of experience is one of the many reasons she is referred to as Cyndi Spindi! Crunch is lucky to have her as part of the team… crunch cape coral offerers a wide variety of classes! Be sure to check them out…

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★ 5

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★ 5

I absolutely love this gym! Everyone at the front desk is so sweet, and the instructors are very knowledgeable and help when needed in all of the classes to keep you from hurting yourself. I have met so many people that I have made friends with and we motivate each other. Looking for a gym? Crunch is it!!

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★ 5

Love all of Cyndi’s classes. Her energy is amazing. Try her ride, legendary, hot HIIT, and/or her Circuit HIIT classes. You will leave her class satisfied.

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★ 5

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★ 5

If you've never taken a class with Cyndi, you do not know what you're missing. Her classes are full of energy and cater to all skill levels. She is such an asset to this gym and her following grows with every season. We all appreciate her and look forward to our morning burns with Cyndi. ❤️

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★ 5

Tara has been very helpful and has provided world class customer service for my daughter and I during the end of this school season. I transfered from Esporta Gym, and have enjoyed my workout experience here at Crunch since Dec. 2024. Tara has been here for me since my 1st day. I appreciate all the Crunch Team Members for a clean and healthy environment and especially the positive vibes at this gym. But a special mention and recognition should go to Tara. Thank you so much for your hard work and dedication at this gym; always ready with answers and solutions to any of my questions or problems.

Source: Google

★ 1

Im completely dissapointed after reading all the 1 star reviews! I was excited to star a membership with Crunch because I live 5 minutes away and it seemed to be a nice place to workout, but after all the bad reviews recently made to this place, they scared me away! They have a huge problem with the management, they better change the manager or they will take this place to the ground.... Sadly I had good expectations, but I can't stand rude employees, bad customer service, broken machines and dirty place plus the scam with the memberships, lack of parking spots and a crowed place with no space to workout, with people yelling and blasting loud music... I won't even try to go there after this...

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★ 5

Best gym in Cape Coral!

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★ 5

Best gym in Cape!

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★ 1

Do not join this gym,
I was a member of a different gym , different company and location that closed they started charging my card for a membership to crunch that I never signed up for and never worked out there, they would not cancel this unauthorized membership over the phone, I went into location to cancel and they forced me to pay a additional month to cancel my membership. When I asked to speak to a supervisor I was told there was not one in the building, when I asked for a corporation phone number they told me there is no such number. Total scam, I will never set foot in a crunch fitness and with recommend to everyone to stay away from Crunch fitness.

Source: Google

★ 5

Love the facilities and staff. My favorite are the classes. For sure come look around and join.

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★ 2

Front desk staff rude. They need to hire staff that wants to be employed in service industry not just wanting a paycheck. Young lady dark hair and glasses, there is nothing wrong with kindness its part of the heart muscle group.

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★ 5

Just tried crunch out. Great place to workout

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★ 5

This place is a total gem! I travel for work and use different fitness centers high end and regular and this is by far the best one. You get great value for the money. The classes alone are top notch and run all day! You can take hot Pilates 3 times a day if you wish all included in your membership. And those classes alone are super expensive at any Pilates boutique. I live half the year in Florida and didn’t want to leave bc this fitness center is amazing. Great atmosphere great energy top notch classes and instructors! Keep up the great work! I look forward to coming back to Florida to use this location again

Source: Google

★ 5

Great staff and good machine selection

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★ 5

All I can say is Lexy, Lexy, Lexy. She is amazing and a major component for me using Crunch Fitness. She is attentive, caring, and patient. From me having questions to just wanting to see a friendly face, Lexy is a jack of all trades. Someone give this young lady a raise.

Source: Google

★ 5

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★ 5

This is a great gym, it has all the equipment I need, and it has great staff, would recommend.

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★ 5

Great gym! Has everything and a very helpful staff. Highly recommend

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★ 5

Best crunch franchise I’ve been too, machines are always well kept, place is always clean, staff is very polite. Well done.

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★ 5

Tara

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★ 5

Great gym, very clean and very nice staff!

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★ 5

Cape Coral location is super clean and the staff is extremely nice!

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★ 5

Just wondering why the owner is only responding only to the 5 star reviews. Moving here from hillsborough/manatee county it's very different and seems difficult in lee county. they respond to every single comment with every business review. Reviews are huge there. That's how you get new business. Why is cape coral so quick to take money without doing the work or giving the customer service? Why not give a response to the comments that are negative? Don't you want to save your business name and just thank the 5 star people responses? Looking for a gym I'm not sure i could do business with owners that do business that way But here's your 5 star so you read mine lol

Source: Google

★ 5

Amazing gym, Mateo has great customer service

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★ 5

I lost this place is one of the best gym recommendations 10/10

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★ 5

I love this gym it is the better one in cape and the workers are lovely

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★ 1

Stay away from this gym. After 4 attempts to cancel my membership in person and numerous phone calls I finally had to file a complaint with the BBB because they kept deducting monthly from my account. The best part is that I didn’t join Crunch but joined NY Sports Club down the street. Legal action is pending. I’ve spoken to others who have the same problem. BBB complaint # 23355761 if you’ve had same issue

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★ 5

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★ 5

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★ 5

Getting a membership was an easy, one on one experience with great opportunities for deals!

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★ 5

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★ 5

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★ 5

Took barbell class with Caren C this morning and she is suberb! Tremendous knowledge and talent. Truly gifted. I have to travel many miles to your Cape Coral facility but Caren C is exceptional and rare, I have been a member of Equinox & many great instructors have given me wonderful results and Caren C has the knowledge that sustains health and avoids injury essential and mandatory,
Bravo Caren and my sincere appreciation!
Diana Korsak

Source: Google

★ 1

When I signed up the first thing I asked … can I cancel at any time , the answer was yes!!!
I’ve decided to cancel after two months cause my mind is not into it, thought this would help me cope with the lose of my mother, but it did not. Only went three times in two months…. They charge me for three months an a anual fee. These people are heartless!!!! Scammers don’t join!!!

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★ 5

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★ 5

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★ 5

Great gym in a nice location with plenty of nice equipment to hit everything during a solid workout

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★ 5

Super clean and friendly staff ! Lexy and Ant are great !

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★ 5

Great gym, very friendly and good vibes. Ant helped me out a lot and gave me great energy. Very recommended.

Source: Google

★ 5

Amazing gym and environment I highly recommend to switch to crunch. Anthony is a friendly welcomer highly recommend working with him to get started

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★ 5

I love the atmosphere every time I come in! The staff is very friendly and helpful. Ross is super nice and always come around to have good conversations with everyone.

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★ 5

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★ 5

Great gum

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★ 1

Long story short is they have a working card on file for me. They would wait until the payment would be late, then run my card for the membership + a late fee.

I was on autopay but paying late every month 😂

I just want my late fees refunded.

Oh and by the way they run that scam where you have to go in to cancel. They say they can’t help you with billing at the gym and then when you call billing they say you need to go to the gym.

Source: Google

★ 1

Don’t ever try to use this gym, they charged me for my crunch membership in Naples and never transferred the account, just to find out after months of trying that they placed me on collection for not paying them for service they did not render! Thieves at best with no care for the customers

Source: Google

★ 5

Amazing gym, lots of equipment and great staff

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★ 5

Amazing gym, clean and lots of machines

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★ 5

Me encantan las clases de zumba y el equipo de la recepción son muy amables ♥️

Source: Google

★ 5

This gym is dope

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★ 1

This place has become impossible! You cannot get a decent workout, it's so over crowded it's rachet Hialeah in there. The people at the front desk are too busy talking to each other, never check for people scanning memberships, so a group of 6 can just walk in. You got people taking up machines too busy recording themselves with their phones the whole time. It's dirty, the machines are broken for weeks. It's just gross.

Source: Google

★ 1

Ever since around the clock down the road closed and “merged” all its members to this gym it’s gotten so fugging overcrowded at every damn hour of the day it’s near impossible to follow a routine, not kidding, it is always way too busy no matter what time you go. 6-9am. 3-5 pm. 9-11 pm. It’s packed. Always packed. No parking spots available and once you actually make it inside Instead of following your workout plan you spend more time trying to jump on a machine or a free weight bench as soon as it becomes available or you will literally stand in the middle of the room in absolute shock that (I’m not kidding) there are no machines available and get stuck trying to find a cardio machine that’s open. The open room class has a coach with the volume so loud you can follow the instructions from two counties away if you listen closely. The broccoli top high schoolers having a half hour meet and greet on the machines really helps keep things moving too. The staff is decent, and usually pretty helpful. The crowding isn’t their fault but the lack gym etiquette by the members there is glaring.

Is a brand new gym. Cool story. But when it’s so overcrowded it kinda takes away from the whole point of working out.

Source: Google

★ 1

This place has good equipment but the wait for parking and to get on a machine is way too long . I waited 15 min to find a parking and then another 20 min for an open machine . NO THANK YOU

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★ 5

I go to the gym everyday and Ross is an outstanding worker very respectful and nice when i see him 🙌.

Source: Google

★ 5

Super friendly and helpful staff.

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★ 5

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★ 1

This gym is a total rip off. I was there for the grand opening , where they offer a month to month membership trail of $10 a month for three months . You can cancel after three months no question ask. Nope that was a lie. I also had a buy 4 session of personal trainer get four free. Nope that was a lie as well. This special was offer to any new sign ups before the new gym open up. When the gym open up , I was able to do three sessions. Then I notice in my bank account that they were continuing to charge for additional training sessions fees even though I prepaid for 8 of them . I spoke to Anthony and they put a freeze on the account and said it was canceled . He lie to my face . When you put a freeze on the account it stops the payment process from happening and adds time to your contract . I literally called everyday and went in there to speak with several different employees . I finally was able to speak with Maeto. He said, I had to cancel both my membership and my personal training sessions by December 31, 2021. Which I have the paperwork to prove it. I told him I have occurred 10 session of personal training time that were unused . They said, I can transfer to a friend or family member. That was a lie since my membership was canceled for the gym there was no way to use them . I am out $660. Let’s fast forward to November 2022. I looked at my bank statement. They charge my bank account $450 membership fee. I was furious. I cancel my account over a year ago. I call they stated that the computer generated old account information and billed old account that didn’t paid the yearly membership fee. Since I choose at the time to monthly fee of $10 a month. If they clearly stated when I was signing up that are going to charge you a $450 yearly membership in additional to the $10 month membership fee . I would have not sign up to begin with. They had no right to charge my account after I only use the gym for a total of 6 weeks and canceled my membership during the 90 day grace period. The below amount includes the my 10 personal trainer session value at $50 per session($550). They owe me $1,000.00 that was wrongfully taken out of my account .
Beware!!!!!!
They should get a zero…

Source: Google

★ 1

Do not recommend this gym at all. Hardly used my membership due to it being overcrowded at all times of the day. Not the reason for my negative review though. After rarely using my membership and finally needing to cancel due to moving out of state the only way this location will allow you to cancel is in person or a certified letter to corporate. I explained I couldn’t show up in person but they said I could send a friend to go and cancel my membership in person which also isn’t an option for me. They’ll allow someone other than myself to cancel but not myself over the phone. Other crunch locations do not require that. Bad business

Source: Google

★ 5

Crunch Fitness offers a well-rounded gym experience, especially for those who value a welcoming environment. One of the gym’s standout features is the variety and quality of its equipment. The machines are well-maintained, clean, and free of damage, which makes for a smooth and reliable workout every time. Whether you’re into strength training, cardio, or machines for functional training, there’s an impressive selection to suit all types of fitness goals.

The staff at Crunch Fitness are another strong point. They’re friendly, approachable, and always willing to help, whether it’s assisting with a machine or answering membership questions. Their presence contributes greatly to the positive and supportive atmosphere of the gym.

That said, there are a few drawbacks worth mentioning. The gym can get very overcrowded during peak hours, especially weekday mornings and evenings. Unless you go midday during the week or on weekends, you might find yourself waiting for equipment or feeling a bit cramped. Additionally, while the facility is generally clean, the bathrooms and locker rooms can sometimes be messy, and trash bins may overflow during busier times.

Despite these issues, Crunch Fitness remains a solid choice for anyone looking for a diverse, energetic, and inclusive gym environment.

Source: Google

★ 2

It's a good gym, but they need to start limiting the amount of people way overcrowded

Source: Google

★ 5

Un servicio maravilloso, son muy atentos nos atendió Luis y el manager , estamos muy agradecidos con la atención prestada . En todo momento hicieron lo posible para ayudarme con el plan . Gracias.

Source: Google

★ 1

As a hardworking person who just wanted a decent gym, I’m beyond disappointed with Crunch Fitness. Their cancellation policies are a nightmare—charging me outrageous fees when I was injured and couldn’t work out for months. I didn’t want to waste money on a membership I couldn’t use, but they slapped me with penalties anyway and had the audacity to demand my medical records to “consider” waiving them, which felt like a blatant HIPAA violation. It’s like they prey on people’s hardships with zero compassion.

The gym itself is a mess—overcrowded, blasting loud rap music all day, and feeling more like a teen nightclub than a place to exercise. The staff is rude, the sauna is always broken and smells awful, and the whole experience is miserable. I’m just a regular person who just wanted a fair chance to stay healthy, but Crunch’s greedy policies and chaotic environment have left me feeling exploited and unheard. Cannot recommend.

Source: Google

★ 5

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★ 1

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★ 5

Great gym ! Everything you need is available

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★ 4

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★ 5

Great gym!

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★ 5

I’ve been going to Crunch Fitness for a year and a half now, and I absolutely love it! As someone who’s always been into the gym, I can honestly say this is my favorite gym by far. The classes are incredible, and every single instructor brings so much energy and motivation. Great instructors!

From the moment you walk in, the front desk team makes you feel welcome, they are super friendly, helpful, and even know me by name, which I love!

The facility is always clean and well taken care of.

Huge shoutout to the amazing staff at Crunch, you all do such a great job and truly make this gym feel like a community!

Source: Google

★ 1

They should open new facilities or have a limit of customers, you can't exercise too full

Source: Google

★ 1

The front desk people are horrible, no customer service skill, customer service is about serving other to elevate the customer services experience at the business, most likely every time you enter the gym all employees at the front desk are talking between them and customer like me we have to wait, to scan a drink that we buy from them, some time the waiting time up 3 minutes, just because they arte talking between them. And they no pay attention to the environment.

Source: Google

★ 1

Unknowingly have been being charged by Crunch since the closing of ATC. Called and spoke to the front desk and was given zero concern. Was told that I had to pay another $30 for a cancellation fee and there was nothing they could do. Front desk and manager were completely rude and lacked any empathy for my situation. They offered no resolution other than I pay them to cancel something I never signed up for. COMPLETELY UNACCEPTABLE. STAY AWAY FROM THIS GYM

Source: Google

★ 5

Great gym with excellent equipment!

Source: Google

★ 5

Crunch Fitness Cape Coral Changed My Life!

Joining Crunch Fitness in Cape Coral has been one of the best decisions I’ve ever made. The energy, the community, and most of all — the incredible instructors — have completely transformed my fitness journey. I have to give a special shoutout to two of the most amazing women you’ll ever meet: Cyndi P and Anne S. These ladies are the real deal. They’re the toughest, most caring, and absolutely funniest instructors I’ve ever encountered. Their workouts push you to your limits, but they do it with so much heart and humor that you actually look forward to coming back. And judging by how packed their classes are — I’m clearly not the only one who feels this way. Cyndi and Anne are the kind of people who make you feel seen, motivated, and empowered. They remember your name, your progress, and they celebrate your wins, big or small. It’s because of them that so many of us show up every day ready to sweat, laugh, and get stronger — together. Crunch Cape Coral isn’t just a gym. It’s a community. And it’s instructors like Cyndi P and Anne S who make it feel like home.

Source: Google

★ 5

I’ve been going to this gym for a few months now and especially love the jam-packed class schedule and their easy app-based booking system. I’ve been attending spin classes for around 9 years at various different gyms and it has to be said that the Ride classes at Crunch are some of the best I’ve tried. Other favourites include the HIIT classes and Hot Pilates (which is A LOT tougher than you think it would be…). The only downside is you need to be quick booking your spots when class booking opens as they fill up fast, which I guess is a testament as to how popular they are! Furthermore, the instructors and staff are very friendly, helpful and approachable and clearly take pride in the classes they put on :)

Source: Google

★ 5

Excellent service

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★ 1

Second day of my membership here and i don’t know where to start! Both days there were trainers having classes in the middle of the gym with microphones and super loud speakers so you still hear their screams insanely loud even with high volume music on your headphones. You can’t tell if you are working out or you are teleported to a raggedy block party. I’ve never seen such a thing, they should have a classroom for boot camp
and any of those personal training sessions. To train a group of 5-10 people they disturb the other 300 present members working out on the floor! Also the yellow blonde hair and tan trainer is very rude! Overall the experience has been unpleasant and that’s not the reason why you go to the gym!

Source: Google

★ 1

Facility is good and clean. The billing and handling issues is horrible. They over charge, double charge and make unauthorized charges to the card you have on file. They admit the wrong charges but never refund them. Horrible customer service. They do not return calls.

Source: Google

★ 5

Great Gym, clean and the front desk was extremely nice and helpful

Source: Google