★ 4

Is ok...never had a ptoblem...crunch is great...

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★ 5

Clean, machines worked , overall great gym

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★ 5

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★ 5

Love coming to this gym!

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★ 1

The women’s bathroom is consistently unkept. Usually out of toilet paper, toilet seats not wiped down. Half the time there is hair, blood or the bowl is stuffed with toilet paper. Most importantly 3/5 toilets were infested with ants.

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★ 5

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★ 5

Amazing gym. Great people. Great equipment. Always clean. I have never had a bad experience but it does get slightly crowded but good energy when it does.

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★ 4

Like the gym! Machines and weights all in great condition. Staff is good! Only thing I would say sauna always end up not working.. the turn around is a lot better to fix but that’s the only thing!

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★ 5

The best classes and instructors!

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★ 5

Great gym had 1 hour session

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★ 5

Been training with Ennis for a few months now. I would highly recommend him to anyone. He’s commited to his cilents. Understands what their goals are, does his homework & gets the assignment done.

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★ 5

I love crunch on east colonial, I’ve been coming for 3 years now. Everyone is so friendly and welcoming. I train with Ennis and he is phenomenal. I have gotten so many results in just the few months of us working together. One of the best trainers I’ve had. Very attentive, detail oriented and supportive. I recommend anyone to come here, especially newbees. And if you need a trainer, I recommend Ennis!!

Update 11.26: still training with Ennis and the results have been phenomenal. Even when I have any setbacks, he works well with me and any condition I’m in. BEST TRAINER EVER

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★ 5

I’ve been working out with Ennis at crunch east colonial for over 8 months!! Highly recommended!!

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★ 5

My boy TROY!!!!!! So this gym has made me feel comfortable enough to go in regularly and work on my health. I was matched with an amazing trainer, TROY!!! He has been super respectful and very professional and has made it a safe place for me to get strong.
I have been working through an injury plus a number of family and life stressors. Troy has been amazing at navigating my injury and tailoring workouts that will strengthen the muscles while preventing future injury. He’s also been super accommodating to all of my life needs and schedule needs. I will recommend Troy to anyone and also this gym to anyone. It’s always clean despite how busy it always is.

Thanks e colonial crew!

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★ 5

Love my clients

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★ 5

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★ 5

Wonderful gym with great people. Love the energy!! Would highly recommend!

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★ 1

I’ve been a loyal Crunch member and personal training client for over a year, and while the trainers themselves, have always been wonderful, my recent experience with management has completely changed my view of the gym.

As a senior in college currently between jobs, I asked to cancel my personal training membership. Management told me I had a few remaining sessions to complete per my contract, which I understood. I was paired with Emma, who was absolutely lovely and let me know during our final session that it was officially my last one. I genuinely thought everything was wrapped up.

However, Crunch continued to charge me for four additional weeks of sessions I never received. When I spoke with management about being overcharged, I was met with rudeness, blame, and a complete lack of accountability. The same manager, Jordan, I originally spoke with about canceling acted as if he didn’t remember our conversation and told me the charges were my fault. On top of that, he stated I would be charged again in two weeks because I “didn’t give 10 days’ notice”even though it was the ninth day, and again, he was the one I had already spoken to.

This service is extremely expensive, and I am now out $500 for sessions I did not receive. As someone who was planning on returning in the future because of the great trainers, I’m incredibly disappointed. Because of management’s dishonesty and lack of professionalism, I will not be coming back to Crunch.

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★ 1

This review will not be changed until this crunch fitness location issues me a refund of the unathorized ransom transcation of 68.56$ on my card.
For the record, I did not, do not, and will not authorize Crunch Fitness on 3222 East Colonial Dr charging my credit card ending in 5096 and have attempted all means to cancel their "membership".
The manager here extremely unhelpful, more like a joke. He claims he has no way to refund for multiple months of services they didn't provide and I didn't use per their own records when THEY refused to cancel my membership just because I could not be physically present at this location due to unforeseen circumstances out of my control not being present in this city and state. The manager here claims it's like a netflix subscription and it doesn't matter if you use it nor not. Well guess what, netflix doens't charge you multiple months for unauthorized services in the past that were not delivered or ever used to "make up" or
"clear a balance" What a joke. He also claims he has no way to reverse their unauthorized transaction and knows no one or method or way to do so. Oh really? You have now way to keep a customer satisfied?
Stay away. If corporate is reading this which I doubt, this is deceptive bussiness practices and you have to make up for it. A more competent and professional manager, not a kid with zero customer satisfaction skills would be pricless too.

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★ 1

Insanely busy all the time. Paid for my last 6 months and don’t go once bc their cancellation policy is in person and it’s far from me now. Also trainers are always tryna sell you on training plans.

LOL came in and they charged me $28 today for my 21st payment as a “last payment” 7 months of not having this membership.

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★ 1

-cancelled membership due to harassment from a patron (for the second time) who told me “to move from the bench because , he likes that bench” and proceeded to stand by the bench watching me workout for 25 minutes even though their were other free benches available. Let staff know that the patron was also yelling profanities at me while throwing weight around after I left the bench and the response from the staff member Daniel was “he’s my boy … he wouldn’t do any of that”. Same patron also proceeded to take up the bench for almost an hour while leaving his belongings there while talking to staff on the other side of the gym. Never experienced anything like that before at gym in over 15 years.
-some of the machines are broken.
-At the most convenient time 4-7 pm the location is full to the point the gym becomes unusable. Too many people not enough space. Wouldn’t doubt the possibility gym could be exceeding legal capacity at that time.
-some staff members engage in unprofessional behavior , where they meet up with certain patrons to stare and talk about woman at the gym.
- some staff is creating a bizarre frat boy environment at the gym.
- to be fair some staff are very nice polite and helpful it just seems a small group is ruining the image of the gym for the negative by not enforcing gym conduct policies.
- not worth becoming a member here or the “savings”, you’ll really notice some of the issues I mentioned and more after a couple of months of consistent weekly visits at this location . AVOID at all costs.

Source: Google

★ 5

They FINALLY understood OUR EARS ARE NOT A TOILET and lowered the MUSIC!!!! Amennnn

Crunch east colonial improved a lot lately: music is not as loud, front desk is nicer and classes variety is top notch
Changing my rating as of November 2025
Keep the good work please
_________________
The gym is LOUD LOUD LOUD! DISRESPECTFUL
Group fitness manager blast her LOUD music besides the yoga studio
Terrible ambiance, they blast hip hop and couldn't care less if you like it or not.
They added a lot of new equipment, and you can't barely walk inside. CROWDED way more their capacity. but they keep advertising more and more.
Employees don't do anything besides being on their phones..

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★ 5

Crunch east colonial finally lowered their music and my rating changed from one to 5 stars. Been with them for almost 3 years.
Front desk is not the nicest but it really improved lately!

For the price we pay, this gym is gold! Specially considering that you have access to multiple locations without restrictions.
I love the hot yoga classes and I think the installations are very very decent and clean

______________
attention : hot yoga studio infested with ants!!
not the first time, not the first person who reports it and they ignore, as always

not to mention the extremely loud music! disturbingg

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★ 2

I’ve been training at this gym for about half a year now and it’s continuing to go down hill. It’s already a very small, outdated and way over crowded gym, but now when machines break, they are just throwing them away and not replacing them.

Pros
- Staff are great
- Vibe is good
- Some good pieces of Nautilus equipment
- 24 hours during the week

Cons
- Zero seated leg curl machines anymore machines, they had one, albeit it assume of those terrible Hoist machines, but they replaced it with another prone leg curl, so now they have exactly zero seated leg curl machines and three prone leg curl machines.
- The abductor (outer thigh) machine broke and they removed it and now there’s a whole in the floor where it was (see included pic). Zero outer thigh machines, only one inner thigh
- Only one traditional hack squat machine
- No pendulum squat machine, no V-squat machine
- No plate loaded low row machines, no hammer strength high row machines and only one set of Nautilus high, reverse grip, and regular row machines.
- Incredibly crowded, the location is small and they have way too many members, if you go after 4pm you will see people 2-3 deep in lines for using equipment. Yes it’s normal for gyms to be crowded at that time but this place is just way over the top crowded. I go early and even then I have to wait sometimes.
- Some members are pushy and will try to push you off equipment or stare you down, or claim equipment they were no where near when you walk up to use it. (This is partly because of how small and crowded the location is, it’s just general frustration at lack of adequate amounts of equipment.)
- Members do NOT clean up after themselves, finish with machines and just walk away leaving hundreds of pounds of plates loaded on the machine (see Simeon the included pics). Even trainers do this, so there’s no accountability or push to make members clean up after themselves. People also can’t manage to put plates back in order, so you’ll have to dig a 10lbs or 25lbs plate out from under 45s and vice versa. The have seen some employees walking around putting plates back, but not ts not enough and they should be doing a better job of policing their members.
I went to the Altamonte Springs location recently and finally understand what all the hype around Crunch is, what an amazing gym! This East Colonial location, however, is not it. It’s nothing like the Altamonte location, and is really disappointing that I pay the same amount money monthly for two VASTLY different experiences.

Source: Google

★ 1

Called and spoke to the GM, Frank. He was extremely unprofessional and disrespectful. Instead of offering to help me resolve the issue at hand, he talked over me, spoke to me in a condescending manner, and hung up on me.

When I called back moments later I spoke to the Assistant Manager, Vlad, who insisted that the GM was not in and that it couldn't have been him...

This was my FIRST encounter with Crunch Fitness and I wholeheartedly say that I will NEVER do business with Crunch based off of this interaction and will make sure I warn any friends, family, coworkers from bringing their business to Crunch.

I had to reach out to Crunch Corporate to have my issue resolved and that was a hassle as they make it near impossible to find/contact the corporate office.

Please listen to the negative reviews. Crunch may be convenient for you but if and when you need to cancel or have any issue that needs attention, they will do everything in their power to shirk responsibility and leave you scrambling for weeks/months in hopes of pocketing more of your money.

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★ 5

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★ 5

GOT ASSISTANCE FROM VLAD. I LOVE THAT I CAN COME ANYTIME CANT WAIT TO SEE THE REMODEL

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★ 5

Crunch Fitness is a great gym clean, well-maintained, and has everything you need for a good workout. The staff is friendly and professional. Jahaira is especially nice and helpful; she always greets you with a smile and makes sure everyone feels welcome. Highly recommend this location!

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★ 1

Smallest of the locations I've been to. Closes early on Saturday and is missing the most important part. No pool

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★ 3

My only complaint is that almost everyone at the front desk is unfriendly and lacks customer service skills. I say hello or have a nice day, and I barely get any response, they act like zombies. I used to go to the one in Lakeland, where everyone was super friendly and welcoming. Other than that, the gym is convenient.

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★ 5

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★ 1

The staff is all Clicky and never really helped with anything, always looked confused about questions I had. They ONLY SMART PERSON THERE WAS SAM! I think she had purple streaks in her hair. She worked at the front desk. Super sweet and nice on the phone and in person.
Everyone else is rude and they tried to CHARGE ME TWICE FOR THE ANNUAL FEE! Like what the heck! I gave them an earful because they don’t know what they are charging us and they just want to keep taking our money. This gym is insane! I am never go back to this gym!

But everyone else was just soo rude all the time and they would interrupt people during sets because they were “training” and I always felt rushed! Please don’t go to this gym! The trainers never smiled either. They always looked like they were mad. Like youre working in customer service, put a damn smile on your face! I should have gotten a whole refund for the three months I was there! This is freaking horrible place and service

Source: Google

★ 1

Do not sign up for this gym.
The employees and management are not properly trained, one person will tell you one thing, another will tell you something completely different. Communication is unclear and inconsistent.

I’ve been trying to cancel my membership for over two months, and it’s been nothing but frustration. I explained that I was moving and was told I had to cancel in person. I drove over an hour to do so, only to be told that I couldn’t cancel there after all. I called again, and they repeated that it had to be done in person so I had to wait 2–3 weeks until I was back in Orlando drove 4 hours going and 4 hours back same day. When I finally went in, they told me I could’ve sent an email instead.

In the meantime, I was charged for another month. When I called to explain the situation, they admitted it was their mistake and told me that would be the last charge. Yet here I am, being charged again.

I spoke to a manager named Cassie, who only kept referring to “policy” instead of taking responsibility for the mistakes their own staff made. Who’s accountable when employees give wrong information and the customer pays the price?

This place is poorly managed, full of confusion, and lacks accountability.
Save yourself the stress don’t join this gym.

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★ 5

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★ 5

Jahaira was very helpful with me in giving me the right information and was very patient and accommodating. The gym has amazing equipment.

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★ 1

I wish yall would focus more on cleaning your saunas rather than getting me to follow and like your Facebook post lmao

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★ 5

Sam rocks

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★ 5

Great facility and staff, Richie is great

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★ 1

I am writing to formally express my dissatisfaction with the way my membership and billing were handled.

After breaking my hip a year ago, I was told that I needed to appear in person to cancel my membership. Despite complying with this requirement, I was still charged afterward. I was later assured that I would receive a refund for personal training services I did not request, but no refund has ever been issued.

Attempts to resolve this matter have been extremely frustrating. Staff were unresponsive, and when I was finally able to speak with someone, I was met with dismissive responses such as “no, we can’t,” rather than an apology or an effort to assist. Furthermore, there appears to be no reliable customer support channel to escalate concerns.

As someone who works in customer service, I find this approach to be unprofessional and unacceptable. Thanks.

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★ 5

Thank you Vlad for your excellent customer service 🥳👏

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★ 1

I have never been so screwed over by a company ever. When they merged with 24 Hour Fitness, they didn’t contact me about merging my membership. They have been charging me for two memberships (when I pay for the most expensive tier with all location access) for MONTHS and when I go in person to tell them, the manager was not helpful and then tried to charge me more ON THE SPOT to cancel. No one has been empathetic to my situation and there is no corporate number to call or talk to. A gigantic corporation trying to take the money of the people trying to pay our bills and live healthier. I would never recommend a friend to crunch again.

Source: Google

★ 1

If I can give this place a thumbs down I most definitely would… I have NOT been to this gym since last year and they’re still charging me a gym membership, at that when you sign up it clearly says month to month subscription NO COMMITMENT, yet I’m still getting charged. Then I get this message from SAM talking about this will go into collections and will ruin my credit…. Since when did a month to month NO commitment go on your credit and ruin it?! And to add to this everytime I try to cancel this membership they say I need a motorized letter?! Ummm what?! Since when did I sign my soul away to a gym?! This is crazy, I have screen shots of signing up and no where does it say… you’ll be in this membership for life. This is crazy and this is false advertisement. I will be seeking legal help and I will be owning the gym my damn self. So count your days SAM cause you’re FIRED.

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★ 5

Oh yeah! This is the best one I’ve been to the facility got everything!!

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★ 5

Amazing gym and staff!!

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★ 5

Favorite gym

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★ 5

Amazing gym

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★ 5

I love coming to train at this gym, it is very spacious and like

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★ 5

broccoli was pleasant, acknowledged me when i entered and made sure all the equipment fit my needs when i left

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★ 5

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★ 5

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★ 5

I like turtles and deadlifting

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★ 5

Great energy and staff

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★ 5

Amazing place and amazing staff!

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★ 5

Awesome gym!!

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★ 5

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★ 5

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★ 5

This place is very friendly and dope

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★ 5

love this gym!!

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★ 4

Nice staff! And quality equipment

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★ 4

Please bring back SEATED leg curl!

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★ 5

Pretty chill place, could use some more chest fly stuff though

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★ 5

Best gym, great customer service, good workout machines forsure❗️❗️

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★ 5

I love it here. Everyone is welcoming and Jahaira is super sweet!

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★ 5

Been coming here since The gym opened and they’ve constantly been getting better. Anytime I’ve noticed something slipping. They seem to be responsive to change. I also appreciate that they still have someone cleaning even after the pandemic because we know a lot of places stopped being as consistent with that.
This is a pretty packed gym because of the location, but most of the crowd here is good at sharing. I love the classes and they change them each season so you never get complacent. A large variety of instructors and they have some of the best playlists. Shout out to Ebony, Lauryn, Yoshi, Jordan, Breanna, Tony, and Jonathan. Sam at the front desk is also awesome.

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★ 5

“sam is awesome”

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★ 5

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★ 5

Sam is awesome

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★ 5

Vlad needs to be GM, he’s GOATED!

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★ 5

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★ 1

So disappointed of there business practices. One manager said one thing and then they refuse to honor what was said. Do not pay your membership in full. After paying my membership in full for 2 years I lost all of it as they will not honor what they offer (after they said they will honor the members they inherit from 24 hour fitness). Bad business, lack of integrity.

Source: Google

★ 5

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★ 5

Sam & Vlad are awesome !

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★ 5

I have been going to this gym for a couple of years now and have no complaints. I have never had an issue with freezing or canceling my membership. I have a personal trainer, Nico who I love. He is very honest and real with me about everything, highly recommend!

Source: Google

★ 1

Edit to owner: Your reply is nonsensical since you defended the guy filming in the locker room. Take your canned and idiotic reply for your mom. You openly allow members to set up tripods and film in the locker room and your manager argued with me and happily ended my membership when I reported it. I'm not comfortable being nude in someone's TikTok and if you cared about your members and Florida State Statute, this wouldn't have been an issue.

Maybe you can gym-prove that?

Source: Google

★ 5

Incredible energy, but it could use an expansion.

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★ 5

Great gym. Sam was a great help.

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★ 5

I went to Crunch Fitness for the first time yesterday, I was blown away at how awesome it is. I went and worked out on the treadmill, I liked that there is so many options to work out at, I seen even a punching bag which might be a future workout I try for. Awesome staff, very helpful in explaining all of the equipment. Definitely worth coming back for a second trip, might come and workout sometime in the middle of the night.

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★ 5

Awesome

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★ 3

Great gym except for the bathroom and locker room, always warm and musty.

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★ 5

Love it! Lots of energy

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★ 5

Sam is awesome

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★ 5

Great gym!

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★ 5

Great staff

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★ 1

I'm writing this review because i cancled my peak results membership with in 3 days at crunch fitness and here is why. There were a couple of reasons I did not think it would be a good fit for me. The first turn off was you now have to pay when it used to come with the memberships just to have someone gather info on your goals and show you the machines and answer questions not asking for a full work out or personal trainer just that introduction. I have been to gyms before and that always came with the membership they would even give you a tshirt. Looks like those days are over. The 2nd issue was the classes and schedules. I would go to sign up for a class, and it would be full every time and was around my schedule that wasn't going to work for me as that was the reason I went with the highest cost membership. The biggest turn off was people on their phones while on the machines. I was trying to use the power half hour circuit and people were on their phones and on the machines taking a long time with no regard to other people. In fact, I had someone just rudely cut right in front when I waiting for the machine and that was the last straw for me. I realize this is not the club for me. It's unfortunate. I was really looking forward to the classes and being part of this gym. Very dissapointed.

Source: Google

★ 5

Sam and Malek were very nice and welcoming. Gym looks clean and nice. Looking forward to pump.

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★ 4

The gym by itself, in terms of facilities is pretty good! Showers, good equipment and trainers. It is too busy during peak hours, and relatively small when it comes to equipment to number of people competing for the same equipment ratio. Overall, pretty good!

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★ 5

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★ 4

Good gym, can be busy at times but good

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★ 5

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★ 5

Great

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★ 5

Sam is cool

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★ 1

I used to love this gym, but since the new management took over the bathrooms have been out of soap countless times, sanitizer wipes have been out once or twice which had never happened since this place opened and machines have been broken and out of order for over a month. I really didn't want to write this review, but crunch needs to do something because in just the last 2 months under the new managers this location has become awful. I tried to let them know they were out of soap the first couple of times and they tried to say it was a corporate issue which is a lie because I go to multiple crunches a week and the other ones don't have this issue ever. Cleanliness as a whole has fallen way below an acceptable standard here.

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★ 5

Sam is great! Very helpful

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★ 5

Sam + Vlad are the reason I’m still
coming lol love this location and staff!

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★ 5

Sam is awesome!

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★ 5

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★ 5

Mel the guy who covers the night shifts is an awesome dude. Overall great gym and great vibes.

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★ 5

Vlad is amazing! Greater customer service ever?

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★ 5

Awesome Gym!! Sam is great!

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★ 4

Gym is ok other than the fact they play shit music at decibels that even some over the ear beats can't hide.

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★ 5

Sam is awesome :)

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★ 5

Best gym ever!!!

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★ 5

Sam’s awesome

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★ 5

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★ 2

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★ 5

Best crunch !!

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★ 5

Great Energy! Well Equipped! Friendly and helpful staff. Been a regular member since it opened and recommend it!

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★ 5

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★ 5

Best gym I’ve been to in Orlando!

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★ 5

Sam is awesome let’s open up party city

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★ 5

Sam is awesome

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★ 5

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★ 5

This is one of the best gyms in Orlando in my opinion. The gym is always clean, the staff is very helpful and the equipment are always working unlike other gyms. 5 out of 5 stars for sure

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★ 5

Sam is awesome

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★ 5

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★ 5

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★ 5

Transform your fitness journey and achieve that incredible body you've always dreamed of! Come at Crunch Fitness on East Colonial and unleash your full potential. Let's get started together!

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★ 5

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★ 5

Been here since it opened - always get in a great workout! Also cannot beat the price!

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★ 5

Sam is amazing

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★ 5

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★ 5

Malek and Sav the team gave me a great experience for my first time in this location! When I’m in the area I will definitely be back

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★ 5

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★ 3

Equipment section is well kept but the sauna area needs to be cleaned along with the bathrooms more often. I will return.

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★ 5

Great staff, layout is really good too doesn't feel too crowded up until the 5pm rush

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★ 5

I can't believe I've been at this gym for longer than 5 years. Time flies. I usually switch gyms within 6 months, but I'll share this story.

I first came to this gym at 5am-6am(give or take), and I had an energy drink. I was hyped and said out loud "come on hurry up."

A personal trainer spoke to me with character. I later found out he does Muay Thai. And I saw his technique, he's really good.

That resonates with me. He's still here with a smile and helps beginners out.

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★ 5

Jahaira is really good, friendly and can speak Spanish very well. Also does really well with the tours

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★ 4

Nice facility. Machines are worn. Staff very friendly and upbeat.

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★ 5

Friendly staff!! And great equipment!!

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★ 5

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★ 5

Great gym can’t wait too see the expansion

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★ 5

Yo this gym is great can’t wait to see the expansion!

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★ 5

Sam is great, love the gym.

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★ 5

Sam was great and very informative! Great Gym!

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★ 5

Samantha the front desk girl is amazing. She is nice always helping me with questions and showing me events happening at the gym.

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★ 5

Today was the first day enrolling with Adam from Crunch on Colonial. She was superb! She showed us around the gym and was very thorough and patient with us. Looking forward to it!

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★ 5

Amazing facility, Samantha was very helpful and helped me get started with my gym experience. 10/10

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★ 5

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★ 5

Great customer service

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★ 5

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★ 5

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★ 5

Service was exceptional, very happy with all the facilities. Would recommend!

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★ 5

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★ 5

Expansion is nice and had great experience!!

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★ 5

gym is great members are amazing can't wait to see what it looks like to expansion

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★ 5

I love the gym, it’s pretty busy most of the time. Needs to be a bit bigger

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★ 5

I love this gym and I can’t wait for them to expand and grow so we have more machines and more space.

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★ 5

Great gym, can’t wait for the upcoming expansion!

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★ 5

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★ 4

Kinda loud but staff is friendly

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★ 5

Great

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★ 5

Daniel and Malak are amazing. Favorite gym, always clean

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★ 5

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★ 5

This crunch kicks every gym in Orlando’s ass!

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★ 5

Juicy J is the sweetest trainer, super patient and encouraging. It’s a great gym, most people I know go here. :)

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★ 5

The gym is nice, staff is nice, it’s a good environment to work out in. Jayden was cool too he helped me out a lot with my account.

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★ 5

Jayden is so awesome go to him for anything!

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★ 5

Big props to the staff for being so helpful at this location. Shoutout to Vladimir for his extra help with my membership upgrade.

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★ 5

Jaden rocks. He’s the man

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★ 5

jayden is the best at crunch go to him for anything!

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★ 5

The gym is great! Good atmosphere and Jaden is a cool guy

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★ 5

This gym is great!

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★ 5

Been a member for several years, always impressed by overall cleanliness, updates to equipment, and of course the friendliness of the staff. Vlad is the man 💪

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★ 5

Great equipment, even greater staff!!! Personal training staff is amazing, especially Juicy J💅💕

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★ 5

Vlad is the greatest in the whole wide world!

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★ 5

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★ 5

Great gym, great staff, 10/10 recommend!

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★ 5

Great!

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★ 5

This place is sweet and the trainers help me

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★ 5

Best gym

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★ 5

I wish I was kidding, but this is one of the best Crunch Fitness gyms around. The staff is attentive to their gym, always making sure it’s clean and ready for everyone who comes in. You’re often see staff picking up weights and attachments and putting them back - something you don’t see in commercial gyms too often. Their personal training is pretty top-notch with good trainers who get to know you and cheer you on as you reach your goals. Shoutout Emma for helping me reach my goals, adapting my fitness routines and cheering me on the whole time!

Source: Google

★ 5

Best gym in Orlando!!!

Source: Google

★ 5

Gym has great equipment

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★ 5

Love this gym!

Source: Google

★ 5

Great placeeee.

Source: Google

★ 5

Great environment and a lot of equipment and positive energy.

Source: Google

★ 5

Joined crunch fitness just now and great staff member Ciarra showed me around and answered every question i asked. She is an asset to crunch fitness for sure!

Source: Google

★ 5

Great place to workout at and very helpful staff.

Source: Google

★ 4

Source: Google

★ 5

Carlos is the real deal.

Every time I trained around Carlos at Crunch, it was obvious how much he cared about the people around him — always bringing energy, positivity, and top-tier knowledge. Whether he was helping a client hit a new PR or just offering advice in passing, Carlos always made the gym feel more like a community. He’s the kind of trainer that leads by example — humble, hardworking, and always locked in. Crunch is lucky to have had him, and wherever he is now, they’ve definitely got a gem on their hands.

- Simon Sepulveda

Source: Google

★ 1

Please do not let the theme dress-up days and promotions fool you, this Crunch has a dreadful underbelly.

They grossly mismanage their trainers, and enable a toxic workplace to fester. Management has disturbingly created this cutthroat environment for their trainers, as a result they are unfortunately more concerned with competing against each other and bringing in money, rather than focusing on you as a client.

Trainers will be on their phones while their clients are in the middle of an exercise. One gymgoer once politely brought my attention to a cockroach next to my machine.

Gymgoers frequently disregard posted signage (e.g., dumping water over the dry sauna rocks, not reracking dumbbells, leaving plates loaded on machines and walking away).

There is a total lack of respect for their customers, when you step foot in this Crunch you are not a person looking to improve their overall health and life, you are a walking dollar sign to them.

LA Fitness, Planet Fitness, and a multitude of other gyms are nearby, definitely consider them.

Source: Google

★ 1

Went for my appointment with their Personal Trainer. Did 3 sets of what they called a Fitness Test. There was not Personal Fitness Plan written at all as I never went to a single machine? Oh and the $15 plan doesn't qualify for the Free to join promo. They lied about being able to cancel at anytime , They have a 3 month commitment when cancelling. The layout of the gym is Soo bad...I mean only one chest fly machine for $30 per month? When I called to discuss cancelling the phone call for some reason dropped twice? Planet Fitness gives you a full workout plan with how much weight you should lift on each machine and even the seat settings for each one. Seems like the only thing that gets Crunched at this Gym is their promises to You!

Source: Google

★ 5

Jaden at East Crunch Colonial is awesome! From the moment I walked in, he was welcoming, professional, and super helpful. He took the time to answer all my questions, gave me a great tour of the gym, and made the whole process smooth and stress-free. You can tell he genuinely cares about the members and takes pride in the gym. Thanks to Jaden, I felt confident signing up—and now I actually look forward to working out! Definitely recommend asking for him if you visit.

Source: Google

★ 4

Good gym, clean facilities and everything is usually in working order or quickly fixed. Wish there were a few more of very popular machines (looking at you smith machines), but otherwise good range of equipment.

Source: Google

★ 5

Amazing staff

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★ 5

Good gym and nice people

Source: Google

★ 3

Why is your water fountain broken and giving hot water on a weekly basis . Are you guys trying to force sales of cold beverages or just taking a page from McDonald’s ice cream machine repair manual?

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★ 5

Been going here for over a year. Crunch is great, samantha the new girl really helped me out

Source: Google

★ 5

Jayden and the staff give wonderful customer service.

Source: Google

★ 5

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★ 5

Jayden is so nice and the equipment is nice!

Source: Google

★ 5

shoutout jayden

Source: Google

★ 5

Gym is great

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★ 5

Nice staff

Source: Google

★ 5

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★ 5

I’ve been coming here for 3 years and it’s the best gym! Tons of equipment and really friendly people!

Source: Google

★ 5

The best gym in all of Orlando

Source: Google

★ 1

Customer service is horrible. Called to cancel my membership and they either lied or played a joke. Clearly both. I was told I had to mail in a letter to cancel my membership. Didn't work, emails don't work, calling doesn't work. Freaking Ross from friends over here.
I JUST WANT TO QUIT THE GYM.
I've moved and there is no location where I am. It's been months.

Do not join

Source: Google

★ 5

jayden is a dawg

Source: Google

★ 5

Source: Google