★ 3

Has everything you need but they clearly do not clean everyday. This gym has only been open for a month but there is visible dust, dirt , used bandaids and all type of things in the women’s bathroom. Bring your own matt cause the floors are dirty. I really want to love this gym but i hate that we are pretending like covid didnt exist, people drip sweat in the gym and some people are just nasty dirty people. It is the staff’s responsibility to keep the gym presentable at the very least.

Source: Google

★ 5

Love this gym the staff is very cool and nice and helpful, the gym is clean and I love the location, I love that's it's 24 hours majority of the days what happen to Monday being 24 hours if u get off work late or don't have the morning and afternoon free it's very much the gym to be at, hope fully Monday goes back to being 24 hours.

Source: Google

★ 1

They started deducting money from my account despite the fact that I have never visited the gym and don't even know how to access my user account. When I asked them to cancel my account, they said I needed to pay for 3 months of membership, which I never used.

They don't care about their customers.
It looks like a scam.

Source: Google

★ 1

I try cancel my subscription twice during 2 months, because I never use your service or facilities.
I subscribed on GYM Crunch Hallandale 33009 in summer when it was only construction works not opened yet, but than I tried cancel it, because I not planning visit you GYM.
During visiting your facility all manager said I can’t cancel subscription and I must pay.. but I am not user and don’t use your facility. I am really frustrated. Also I registered account for my wife.
Also I try resolve this situation with your customer support by phone, they said that I can resolve it online in facility, horrible franchise over.

3 days ago you charged me 77.13 and 77.13 my wife, but she and me never visited your facility for use our subscription.

Today I am visiting your facility again, they said me charging again in December, before I can cancel subscription.
I ask you cancel my subscription and refund my money.

I also have a business and believe that misunderstanding appears between me and crews your facility.
I ask you resolve this issue, also I opened claim in my bank today.

Source: Google

★ 5

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★ 1

This is the highest fee my husband and I have ever paid for a fitness center, and unfortunately, they do not provide yoga mats like my previous gym did. One major downside of this gym is the constant playing of loud Hispanic music, particularly Bad Bunny. The volume is so high that it is impossible to listen to your own music with earphones. If I had known that this gym caters primarily to Hispanics, I would not have joined. I raised this issue with the staff, and they explained that it was a was an employee playlist. Working out in such a noisy environment makes it difficult to focus and there is a lack of ambiance unless you identify with the Hispanic culture. I’m stuck here for three months before I can cancel my membership. if you’re not Hispanic and you don’t like or understand Hispanic music while you work out do not join this gym. People from everywhere go to your Gym please do something about the music because it matters. Please get yoga mats we pay too much.

Source: Google

★ 5

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★ 3

Update: certain days I workout using dumbbells but that are is often occupied with classes and they kick you out. Can you guys move dumbbells to another area or have classes in a different room?

The gym itself is great, but the parking situation is terrible. There’s almost never any open spot, and if you’re on a tight schedule, it’s really inconvenient to have to wait for parking spot to free up.
I switched from Planet Fitness to Crunch Fitness because it’s closer, but I end up spending just as much time waiting for a parking spot as I would driving to Planet Fitness.
“Only if I knew then what I know now!”

Source: Google

★ 1

Realmente es decepcionante como cada mes cobran un cargo más alto de lo que hablaron que era el costo mensual de la membresía en j a ovación me hicieron dos cobros seguidos por de 50 dólares en el mismo mes y cuando fui hablar con ellos me dijeron que yo tenía dos cuentas registradas en la misma gravera para hacer los cobros y es mentira jamás registré dos cuentas y menos por 50 dólares y este mes de noviembre el cobro llegó por 80 dólares y llamas y no respondes y cuando tratas de hablar con ellos parecen molestos y no entender lo que pasó realmente es un servicio muy malo la administración de este lugar es pésima al principio todo bien pero con forme pasan los meses todo empeora y cada ves el gym se encuentra más sucios el personal prefiera estar en sus celulares en ves de atender a las personas que vamos a entrenar allí o necesitamos que nos ayuden. Pésimo servicio

Source: Google

★ 5

The manager Josh was super polite and helpful. Helped us make good use of the deals and showed us everything the gym could offer in a way that fit our busy daily schedule. Great staff and facility!

Source: Google

★ 5

Great lifting gym for the price. Tons of machines, benches, racks, cables, etc. And it has the added amenities that Planet Fitness is famous for! But with much more lifting gear. And classes.

Friendly helpful front desk. Both Jerome and the first girl I spoke with when I walked in.

Crunch is also great if you travel. Their footprint isn't nationwide, but they are in some big cities so it might make sense for you.

The downsides of most lifting gyms at this price point are:
1) they can get busy during peak times (but this place is huge), and...
2) kids who don't re-rack weights. You'll see tiny girls forced to unload literally 6x 45lb plates from a smith machine that a big high school boy left. Stuff like that. .... But all lifting gyms at this price are like this. I've been to a million. To avoid these things, just join Planet Fitness, or a $100 gym, or a different style of gym..... Everything has pros/cons!

For what it is, this place is fantastic.

Source: Google

★ 3

Very little control at the front Desk when you walk in. I've noticed many people just walking in into the facility without checking in.

Source: Google

★ 1

I had a terrible experience with this gym. In May, I signed up during a $1 promotion, and despite not attending at all, I started getting unexpected charges in October. When I went to the front desk to cancel, all I was told was, “You signed the contract-no refund.” They insisted I had to continue a 3-month commitment even though I wasn’t using the gym, which already felt unreasonable.

Then things got even worse: I was charged for an entire year!!! without ever requesting or agreeing to that. When I called, the only answer I got was the same script: “No refund.” No help, no understanding, no effort to resolve anything.

In my personal experience, the billing practices felt extremely misleading, and the customer service was unhelpful and dismissive. I strongly advise being very cautious about giving them your banking information or signing anything without thoroughly reading every detail.

I am considering filing a formal complaint through legal channels because of how this was handled. Based on what I went through, I do not recommend this gym.

Source: Google

★ 3

I want to share my recent experience at this gym because, although the facility itself is nice, the customer service was extremely disappointing. The gym is clean, well-equipped, and overall the environment is good. However, my entire visit was overshadowed by the behavior of the manager.

I came on a day that was supposed to be a free day pass. Instead of explaining the conditions or helping me get started, the manager almost forced me to sign up for a membership. His attitude was very unprofessional—pushy, rude, and not customer-oriented at all. When I asked for his name so I could report the situation, he refused to give it to me, which made the experience even more uncomfortable. From what I understood, his name might be Daniel or Danielle, but I can’t be sure because he wouldn’t identify himself.

I have never had an experience like this at a gym before. A manager should make visitors feel welcome, not pressured or uncomfortable. Honestly, it completely changed my impression of the place and made me lose interest in joining in the future.

The gym itself is good, but the manager’s behavior ruins the experience. I really hope they improve their customer service because treating people this way is simply not acceptable.

Source: Google

★ 5

Super excelente 🫶🏼

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★ 5

Excelente

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★ 1

Nice gym, but the showers are disgusting. Every time I go in, there’s hair on the floor, and the shower curtains look like they’ve never been washed. The sauna also smells bad, as if it hasn’t been cleaned in a long time. There are plenty of employees around, but no one seems to care about maintaining the restroom and shower areas. This really needs attention...

Source: Google

★ 5

Love this gym, very clean and nice. Everything is super modern and the vibes are great. Daniel the new GM is awesome too!

Source: Google

★ 1

Very bad, they sold me a personal trainer class and a personal trainer never showed up, I just realized they charged me more than they were supposed to and I called the club and no one even answers. I think they cannot handle the volume. I’m very close to canceling.
……….
A week passed by and I complained on their website, they don’t even have the decency to call and try to reschedule or even return the money.
How shameless !!!!!!!

Source: Google

★ 5

This is the best gym in the county!! Amazing equipment, always clean, friendly staff. The general manager Daniel is super sweet and patient. 100% recommend!!!

Source: Google

★ 5

Nice gym!, great equipment, everything is pretty much new, if you pay the $30 monthly you have access to classes and other stuff at the relax zone like the Hydro Massage, tanning, sauna etc. Also very friendly and helpful staff <33

Source: Google

★ 5

i love it here daniel in specific is the best always has a smile and greets me amazingly i always feel welcomed!

Source: Google

★ 1

Avoid this Crunch Fitness in Hallandale Beach. They make you sign up for "just $1" and promise you won't be charged until your account is active - but then start billing you anyway ($5 here, $25 there) even if you never set foot in the gym. When I came to cancel, they said I had a "3-month commitment" and forced me to pay over $100 just to close the account. Pure scam tactics - be careful before giving them your card info. And the worst part is that they are taking money from both of my accounts

Source: Google

★ 5

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★ 5

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★ 5

Excellent gym great energy, complete equipment, and a super motivating atmosphere. Totally worth it

Source: Google

★ 5

La verdad, Crunch es un tremendo gimnasio. Tiene máquinas nuevas, limpias y en excelente estado. El ambiente es súper agradable, siempre hay gente buena vibra y se siente seguro para entrenar a cualquier hora.

El personal es amable, te ayudan si necesitai algo, y el lugar siempre está ordenado. Además, hay buena variedad de clases y opciones para todos los niveles.

En resumen: un gym completo, cómodo y con buena energía. Totalmente recomendado.

Source: Google

★ 5

Ellos tienen el mejor servicio y el mejor staff. Desde que entras se siente como estar en casa. Daniel siempre está pendiente, con la mejor actitud, y todo el equipo es súper atento y motivador. De verdad se nota que aman lo que hacen. Gracias por crear un ambiente tan especial donde uno disfruta entrenar!

Source: Google

★ 5

This gym is amazing! So many machines, free weights, classes. The manager Cap’N Crunch was very kind and helpful. 10/10

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★ 5

Amazing gym, Jayden is really professional

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★ 5

Jayden is super nice and professional!

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★ 5

Jayden is an amazing trainer/worker, the GOAT

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★ 5

Jayden is very professional and always with the best attitude.

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★ 5

Jayden was great, super professional

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★ 5

So grateful to experience a good time in the gym and thankful for the crew and especially Jayden showing me around.

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★ 5

Best guy in town. Thank you jayden for showing me this incredible gym. Good pricing and good energy

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★ 5

Best gym really. Thank you Jayden Ortega for everything best guy in the gym

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★ 5

My fave local gym! Clean new great equipment

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★ 5

Working out here since like a month and i love it here! The vibe is awesome and the people and staff is awesome! Jayden was awesome with helping us!

Source: Google

★ 5

Best fitness place possible. Thanks to Daniel and Jayden Ortega they made everything possible. Good prices and good energy

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★ 5

Best Gym possible. Thank you to the Crew and especially Jayden. Best guy around.

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★ 5

Great gym love it!

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★ 5

Clean gym, awesome equipment, and great energy throughout the atmosphere! Jayden Ortega best guy in town!

Source: Google

★ 5

I visited Crunch today for a one-day free trial and had such a great experience that I signed up right the same day. The gym was clean, welcoming, and had everything I needed. Daniel was especially amazing. He was friendly, knowledgeable, and genuinely helpful throughout the whole process. It made the decision to join so easy. Highly recommend!

Source: Google

★ 5

Aquí se pasan las horas, buen gym 🧠💪

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★ 5

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★ 5

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★ 5

This gym is all that.its great.the cleaning guy is great.he is in there couple times a day.always working,cleaning,shining fine running the gym.thats one guy who I would want working for my company.

equipment,size of the place all the extras,tanning,sauna massage chairs etc.top of line equipment oh yeah let's not forget about super dope girls that go there omg it's amazing.
I pay 20 a month.i go 6 days a week like 80 cents a day to do all that.thanks super Crunch

Source: Google

★ 5

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★ 5

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★ 5

Pat is the 🐐

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★ 5

Amazing gym, amazing staff, great people. they all come together to make an amazing environment that makes me excited to come work out.

Source: Google

★ 5

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★ 5

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★ 5

Crunch Fitness is an amazing gym, but what really makes the experience stand out is Daniel. He’s super helpful, friendly, and always makes sure you feel comfortable and supported. Whether you need guidance on equipment or just a positive vibe to start your workout, Daniel is the guy. Highly recommend this location!

Source: Google

★ 5

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★ 5

rlly nice and supportive environment !!

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★ 5

If I could give this 100 stars I would. Always feel motivated and happy to be there. I’ve learned to time when I should go and to just ask questions, I always get a positive and informative answer. Shoutout Daniel A. He’s the coolest and most informative person there dope guy.

Source: Google

★ 5

This gym is by far my favorite gym! Everyone has been so helpful especially Daniel Alvarez! I will definitely be signing up my fiancé as well!

Source: Google

★ 5

Manager Daniel there is a very well rounded person and gives great customer service making sure his guests feel welcome and have a sense of belonging. My first day back in the gym I signed up here and was treated with such kindness by the staff and manager. Establishments like this really make the gym experience even better.

Source: Google

★ 1

At first it was good, but then they started withdrawing strange amounts of money, and a lot of it.
They are removing some strange fees and the training has become less progressive.

Source: Google

★ 5

Source: Google

★ 5

The best gym! Great management & staff. 10/10 rec 🌟

Source: Google

★ 5

Best gym in the area. Totally recommend! One of their employees Daniel Alvarez provided me with the best service! Great guy!

Source: Google

★ 5

One of the best gyms in the city compared to other commercial gyms! Front desk staff and personal trainers are all fantastic and helped me with all my enquiries!

Source: Google

★ 5

The relax and recover room is the BEST !

Source: Google

★ 5

I love this gym!! Coach Isaiah is the best. Loved our kickoff

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★ 5

Best club in south Florida love the culture and people here!

Source: Google

★ 5

i’ve lost 50 lbs of fat and gained 10 lbs of muscle thanks to the kick off and coach Isaiah

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★ 5

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★ 5

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★ 5

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★ 5

The Morning Crew is so good 🫶

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★ 5

Gym is amazing! Staff is super friendly and it's 24 hours during the week :)

Source: Google

★ 5

Great gym and love atmosphere

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★ 5

Dany sos el umero uno gracias por tu attention en el gym y por tu apoyo

Source: Google

★ 5

Love the gym go everyday! Dani and kenny are the best… if you ever need help go to them they will take care of it.

Source: Google

★ 5

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★ 5

Machines, people, lights, music are top notch! 🤩

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★ 5

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★ 5

Jacques is goated!

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★ 1

-You burn more calories walking around looking for an available machine than your actual workout..
- On average it takes you 20-25 minutes looking for an available parking spot , good luck if you took your pre before coming here .. Dont even go in the back..
-There’s only one water fountain here , it takes 2-3 Business days before your bottle gets half .
- Most trainers here looks like they could use an extra gym day or two ..
-Its a new gym ; some of their new machines are fun to use ..
-Overly underestimated how populated this area would be ; now it’s overcrowded..
Some day i just give up and go home ..

Source: Google

★ 3

I wanted to give this gym 5 stars but I couldn’t for the following reasons. The staff is not friendly at all, they don’t even acknowledge you when you walk in. The gym is too crowded. The ladies restroom is disgusting. Now I know that’s due to some of the nasty women using the restroom but management should have more routine bathroom checks. I literally left the gym and went to Publix to use the restroom. Management needs to monitor the floor for gym etiquette. People are constantly sitting on machines or workout equipment texting and or talking on their phones instead of working out. I do like the new and improved equipment the awesome glut section and the different classes they offer. I also love the lighting and the fact that the gym doesn’t blast their music.

Source: Google

★ 1

No personal space. The equipment layout is too tight, and the gym is overcrowded most of the time. If you plan to visit after 5 p.m., better not - the average wait time for equipment is about 20 minutes. And forget about the “$1 first month” offer: it technically exists, but they find a way to charge extra through undisclosed fees. If you refuse to pay - collectors. Crunch Fitness - first and last time.

Source: Google

★ 3

I have been a Crunch member for several years and have visited several locations in different cities. Compared to other locations, this one is lacking in: towel service, no mats, no plastic baggies for sweaty clothes, and no lotion or mouthwash. Apart from that, there are too many people filming (which isn't supposed to be allowed) and it's super crowded. Giving it 3 stars since it is at least one of the few Crunches that's open 24 hours and they have quality equipment.

Source: Google

★ 5

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★ 1

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★ 1

Es una estafa , también me Dijieron un solar y encuentro en mi banco un cargo de 77 dólares , por favor no engañen a la gente .

Source: Google

★ 5

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★ 1

First of all didn't even tell me when the gym was gonna open and then started charging my card randomly one day? Then told me I have to way 3 months to cancel?? I was never told that when I signed up that was a thing.

Source: Google

★ 1

Total scam, I never went they charge me $100, one month of $26 and $82 for annual fee.

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★ 5

Really love this gym!!!

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★ 5

Genial. Limpio, grande, buena atención, muchas máquinas. Amo.

Source: Google

★ 1

They got me to sign up as a promotion and I tried to cancel and they said I have to be a member for 90 days before canceling. They're going to charge me $60 extra before I can cancel. Don't get stuck with this ridiculous company. They're absolutely horrible and their customer service is really bad as well. Do not waste your time and money

Source: Google

★ 1

Don’t fall for the free training session, If you do you will have the unfortunate opportunity to meet the sales manager Mauricio and If you decline their 800$+ offer for personal trainer a month they will shame you for it and treat you like 💩

Source: Google

★ 1

At first, I was initially excited for the opening of this gym. But my experience with personal training and their underhanded tactics for payment has left me utterly disappointed. I expressed to my personal trainer multiple times to not charge and I was still charged even after I explained I was having surgery and cannot attend the Personal training sessions. Then when I went to go cancel my membership if it wasn’t for my surgery, they were going to charge me hidden additional Annual fee. Everything must be done in person and they have no Authorization to do anything over the phone. I will say the staff member Ignacio was the only person to truly listen and emphasize with anything I was saying without giving a rehearsed, corporate response. I’m greatly disappointed with the service at this gym. I do not recommend going here.

Source: Google

★ 1

False advertising prices. Violation of truth in advertising laws.

Source: Google

★ 5

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★ 5

Crunch Fitness runs a smooth, welcoming operation. The facility is clean, well-organized, and easy to navigate, with a clear focus on helping members feel comfortable from day one. The membership process is straightforward and transparent, which made getting started surprisingly simple. Rome, the sales manager, was helpful and efficient throughout, making the whole experience even better.

Source: Google

★ 5

I love coming here. If you want to get a trainer ask for Isaiah, he’s awsome. If I could give 10 stars I would 10/10 and everyone else who works there is super friendly, :) I always feel welcomed

Source: Google

★ 5

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★ 5

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★ 3

The location is great, the gym is spacious, and there are plenty of machines.
However, cleanliness is an issue, especially in the bathrooms, locker rooms, and UV beds, which often don’t seem properly cleaned. I’ve also had two negative experiences with Vicky, who is not very friendly, which is disappointing in a customer-service environment.
Most of the staff is kind and helpful, and Pat is very professional.
Overall, a good gym with potential, but it needs better hygiene and more consistent customer service.

Source: Google

★ 2

UPDATE: 11/25
The gym finally opened in October 2025. Huge facility with state of the art weights and machines, but it is extremely overcrowded and very loud (music). I mean you cannot have a hood solid workout because all the machines are taken. The membership fee is mendacious, with bait and switch tactics, beware. Also, there is a $69 yearly fee added and $100 fee for membership cancellation. Unprofessional sales staff. Don't fall gor theur gimmics, especially the personal training "free session" because they push you to pay additional for a personal trainer. In summary, another money grabber enterprise.
LVery promising. As they get ready to roll, introductory membership prices are super low, featuring full amenities and classes, including yoga and indoor cycling. This is what locals have been asking for.

Source: Google

★ 4

Really nice gym and well designed, Excellent equipment and a lot of free weights. My only complaint If I had one, is there's too many people working out right now and whoever laid out the equipment put it in between the mirrors instead of in front of the mirrors lol My suggestion would be to put the mirrors together instead of spacing them apart. Highly recommend Crunch, my favorite is still in Gainesville Florida

Source: Google

★ 5

Great new gym. I love the classes, especially the hot room!

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★ 5

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★ 3

Like every gym always try and sell u their absurd personal trainer membership.

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★ 5

Señor Dree you are the best! Thanks for giving an amazing customer service and a Good solution!

Source: Google

★ 4

Love the new equipment and the platforms so I can powerlift, the only thing I’m not happy about is that the sauna is NOT hot at all, I could sit there for over 45 minutes and still barely get any of the effects. Pls fix the sauna!!!!

Source: Google

★ 5

Absolutely the best place to workout. The Trainer’s Travis, Jasmin ,Brianna are very helpful and very professional. They will help you achieve your fitness goals. Betty and Ignacio are very friendly and helpful with all your questions and needs . They greet you with a warm smile as you walk in and they make you feel at home. I’m extremely happy that crunch has a tremendous staff that’s very supportive and Professional. The gym is always clean .

Source: Google

★ 3

I really like this gym equipment is great and they offer a variety of classes and recovery options. I use to have a 24 hour membership before crunch bought them out , so going to old 24 hour locations and seeing what crunch has done with the places makes me very excited. I wish say my two irritations with majority of the crunch but in specific with this one is the fact that the yoga classes say 100 degrees but it’s barely even warm while inside, if there is any way to raise the heat in both the yoga classes AND THE WOMANS SAUNA that would be great. My other dissatisfaction is the water pressure in the women’s shower, it is so soft . Like I pay my membership and there are days after my workout that I need to take a quick shower at the gym since I am on a time crunch but I can’t because the showers there are the worst!! They’re super small but it’s whatever what is done is done, but something CAN and SHOULD be done about the water pressure.

Source: Google

★ 5

El área del baño de hombres en las duchas huele siempre a orines y las paredes no las limpian bien. En el área de los lockers a veces huele a feo.

Source: Google

★ 1

They make you sign up for “just $1” and promise you won’t be charged until your account is active , but then start billing you anyway When I came to cancel, they said I had a “3-month commitment” and forced me to pay over $100 just to close the account. Pure scam, Scammer, They have no shame, Horrible experience ever! Calling my bank to dispute this payments.

I absolutely do not recommend this gym. The music is extremely loud, to the point where it feels like a nightclub instead of a place to work out. I’ve complained several times, but they don’t make any effort to lower the volume. It’s impossible to focus on your exercises with that level of noise.

On top of that, they charged my card without authorization and apparently signed me up for a higher plan without even telling me. I went in for the $9.99 plan and somehow ended up being charged $25 per month.

The gym is also overcrowded — there are way too many people for the space. You have to wait 30 to 40 minutes just to use a machine, and the atmosphere is terrible. Many members are rude and disrespectful, and even some of the managers are unfriendly and unprofessional.

Overall, this place has poor management, bad vibes, and no respect for customers. I highly suggest avoiding this gym, rude staff, overcrowded, loud, and not worth the money,

Source: Google

★ 5

This is by far the best gym around. There are so many perks that come with the membership and it makes it so worth it! Not only that, but the crew is extremely friendly and help you with anything you need. Daniel especially has gone out his way to help the guests and was the one who brought me and my boyfriend to the gym! Also now they are 24 hours so that makes it much more better !

Source: Google

★ 5

Great management and customer service.

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★ 5

Crunch Hallandale is refreshing for the community. The facility is amazing, front desk staff and personal training staff is extremely friendly and knowledgeable. The gym also has tons of equipment for usage. They also have an array of classes like boxing, HITT, hot yoga etc. GO CHECK THEM OUT TODAY!

Source: Google

★ 5

This gym is amazing has a lot of machines ,personal trainer are great they help you if don’t know how to use a machine even if they’re busy the staff are the front desk are really good and friendly I only want to work out at crunch Hallandale

Source: Google

★ 5

Place is phenomenal and has recovery massage chairs. The gym is huge and they have many variations of different machines.

Source: Google

★ 5

This Gym is absolutely the best for the price! You get all the perks of the expensive gym, like 2 different types of saunas, and massage chairs and beds! The group classes are so much and fun with instructors that care! The trainers are always on the floor willing to help. Definitely the best gym in the area!

Source: Google

★ 5

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★ 5

Amazing gym!

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★ 5

The vibe and community in this gym is unmatched!

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★ 5

Incredibly large gym with every piece of equipment you could ever need. Staff is super friendly and helping even when the gym is crowded, Always seeing trainers walk around and re rack the place to keep it tidy. Recovery room is great, overall very lively place and nice community.

Source: Google

★ 5

Crunch Fitness is on the up and up, and this site is no exception. Brand new (barely a month since the time of this review) facility, everything is mega clean, the vibes are immaculate, the staff very helpful and warm. Everything is well spaced, the dumbbell rack is always organized, the lockers and bathrooms are well maintained. Though I don't use the amenities, they are bountiful and the amount of equipment is expansive. I've never had to wait for a machine or squat rack and I've been here in the AM, afternoon, and at night. Come ask for Pat, Jerome, Cap n Crunch, Amanda or Leo.

Source: Google

★ 3

This gym is great but they need a dedicated cleaning service cuz what the hell

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★ 5

great gym 🏋🏻‍♂️ has saunas infrared and dry. amazing equipment and personal. Very recommended.

Source: Google

★ 1

Updated Review:
I know the gym is fairly new, and I’ll honestly say it’s spacious, clean, and has more than enough equipment — which I appreciated at first.

However, I’ve been trying to cancel my personal training sessions (which I was told I could cancel at any time) and get a refund since the grand opening. Despite multiple attempts and explaining everything to management, Crunch Fitness has refused to issue my refund.

One of the trainers I initially spoke with said he would update corporate, but he never did — and now he no longer works there. Because of this ongoing issue and lack of accountability, I’ll be canceling my membership.

I just want to advise others to be cautious — they say one thing but do something completely different.

Source: Google

★ 1

Cuando queres hacer la baja del servicio, te dan condiciones de permanencia que al momento de suscribirte no informaron.

Source: Google

★ 5

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★ 5

⭐️⭐️⭐️⭐️⭐️
I can’t say enough good things about Crunch Fitness! The fact that it’s open 24 hours starting Monday at 5 AM and doesn’t close until late Friday night is amazing — seriously, who else does that? Then it’s open 7 AM to 7 PM on Saturday and Sunday, which is still super convenient.

The staff are so friendly, courteous, and professional, and the equipment is brand new and top-notch. The gym is clean, bright, and welcoming, and everyone there is respectful and positive. If they can keep it this way, it’ll easily stay the best gym around. I absolutely love working out here! 💪

Source: Google

★ 5

This gym has EVERYTHING! It helps any type of fitness goal. it's for ALL . Whether if you would love to like a Beauty/Supermodel or a professional bodybuilder. Health is wealth & Xya Walton is extremely rich in breaking down each machine and classes. Highly knowledgeable especially if you're shy. A Super Gym w/ sexy prices

Source: Google

★ 4

Cool gym, decent pricing, free weights are were they're supposed to be, saunas, tanning beds, etc. But always packed, managers aren't too friendly, and get ready to go on the hunt for a parking space! 😬

💪⚔🦁🏴‍☠️⚔️☠️

Source: Google

★ 5

Staff is extremely friendly and welcoming. Equipment is state of the art, clean, and easy to use for beginners. Special shoutout to Daniel, one of the managers there. He was very patient with me during my sign-up process and was fast and efficient, thank you Daniel!

Source: Google

★ 1

Source: Google

★ 4

I’m very impressed with this gym. It’s a state of the art facility with tons of classes and time options. They’ve got a hot room, Zumba, cycling, boxing, you name it. The space is big with a huge variety of equipment which is great.

One downside is the 22 hour booking rule. You can’t book a class until the day before, and things fill up within minutes, which makes it tough to plan ahead. Also, it’s always packed, and the front desk area is way too big. They definitely could have made the gym itself larger. I haven’t used the machines yet but I can already tell there might be a wait. No towel or mat service which is a little inconvenient, but at $35 a month you can’t really complain. The lockers have locks which is a big plus. They also just extended their weekday hours to 24 hours which is awesome.

Source: Google

★ 3

This is a very nice gym only issue is it's very big and front desk should be able to assist or show new people where everything is . If they can't do that they shouldn't be in the front . That's why it's called customer service. The classes at this gym go to quickly . I go to the one in Miami gardens or Pembroke pines . I don't have any issues booking at all and can find parking. Even though this is closer to my house . I can never booked a class and the class room is very small compared to other crunch fitness. They need to get a bigger fitness room make . When I went for Zumba you have pole right in there . Which can cause an accident if the person is not looking .

Source: Google

★ 1

I visited your gym today. My friend is a member of your fitness club, and I came with him as his guest. I was asked to provide my ID, and I was fully willing to show it for identity verification. However, the manager demanded that I leave my ID with the staff for storage.

I was not comfortable leaving my ID in the club’s possession, as I am concerned about the security and safety of my personal documents. Because I refused to surrender my ID, I was denied entry to the gym, even though I was ready to present it for identification purposes.

The manager also showed me the written rules of your gym. I read them carefully. Nowhere in those rules does it state that I am required to leave my ID with the staff. It only states that I must present my ID for identity verification. In other words, the club’s written policy contradicts the actions of the manager.

For that reason, I was denied access to the facility based on a rule that does not exist in your own regulations.

I do not recommend this gym to anyone. On top of that, the gym was extremely overcrowded. It was almost impossible to move around, and almost every machine was occupied.

I am attaching a photo of the rules I was shown, which clearly state that ID must be presented, not surrendered or left for storage.

Source: Google

★ 5

Hiiii
After a long 10 month finally a state of the art gym. I ❤️ Crunch Hallandale Beach! I brought my closest peeps to be part of this fitness community, and we’re happy to sweat and put in the work!

Source: Google

★ 1

Source: Google

★ 5

Awesome gym. It gets crowded but it's new. Trying to reserve a class can get annoying. I have yet to take advantage of any classes because they get full very quickly. But it's understandable.

Source: Google

★ 5

This gym is such a great upgrade to the neighborhood! It’s super convenient, clean, and well-equipped. The hot studio classes are awesome - great energy, instructors, and atmosphere. Highly recommend

Source: Google

★ 1

Extremely packed all the time. Not enough room or equipment for the amount of people that come here

Source: Google

★ 1

Yes, the gym is nice. And the equipment is good. But the staff is incredibly rude!!! The manager who called himself Deni is not a manager at all. He didn’t resolve my issue, but simply ran away...just a nightmare!!

Source: Google

★ 1

No vayan a este gym ni acepten su promocion, es una estafa desde el mes enero empezaron con la menbresia por 1$ prometieto la apertura en junio abrieron en septiembre ahora apatecen debitaciones a mi cuenta bancaria llame para suspenderlas, me dicen que no puedo supender lo que se debitan por que contrato es de 3 meses no vivo en la zona yo hable con una boricua del fronde me dijo que hiciera lo que me diera la gana es una grosera a los cliente no se tratan asi, necesito con manager se comunique conmigo somos mucho lo que estamos pasando esto que horror cuanto esperamos por la apertura no tratan de esta manera no quiero mas cobro a mi cuenta tomare medidas por los medio publico si no se soluciona esta situacion

Source: Google

★ 5

This new gym is grate —it’s huge with a massive row tons of free weights. There’s a big area for CrossFit, boxing, and warm-ups, a spacious room for stationary bikes, and a large cardio section! Plus, they’ve got a hot yoga studio, Highly recommend Always is clean. Consistently

Source: Google

★ 1

Chaos lol. Absolute chaos. Rome was the only helpful and knowledgable person there. No one else knows what they’re talking about. The manager himself was sooo eager and helpful to sign you up, but when you need assistance he has 0 emotion and treats you like you’re garbage. Go to one of the gyms across the street instead.

Source: Google

★ 4

The gym is huge, with great air conditioning that keeps everything feeling fresh. There are plenty of machines, and even when it gets crowded, you can still manage to get your full workout done.
They also offer a lot of great classes, but they get fully booked fast, so you really have to stay on top of scheduling if you want a spot. I’m guessing this rush might just be because the gym is new and everyone wants to try it out.
One thing that needs improvement is the front desk service. Quite often, I get there and end up standing alone waiting to pay for a drink, pre-workout, or water, while the staff is chatting among themselves. It’s not work-related conversation either,I can hear it.

It would also be nice if they added paper towel dispensers in the bathrooms.
Overall, for a membership that’s under $30, this gym is still a great deal. With just a bit more attention from the staff and a few small improvements, it could easily be a five-star place.

Source: Google

★ 1

asistentes comerciales malos….. no hay cumplimiento en su palabra

Source: Google

★ 1

Absolutely horrible customer service. I moved out of state before they even opened after having signed up to be a founding member. I called to cancel in june they said all was good that it was canceled. Now i got a charge on my card i called to cancel and they said i cant cancel because i have to pay for 90 days before i can cancel. Tried speaking to a manager, the manager is never around. I left a message they said they would call me back, its been 3 days and i still cant speak to a manager and now suddenly the new front desk person is telling me i have to cancel in person that i cant cancel over the phone. That is not what i was told when i signed up and i specifically asked about this because i had issues with la fitness requiring me to take a day off work to go in and cancel. This place is a scam. I am getting charged for a gym i never stepped foot in and i am now in another state!!!

Source: Google

★ 1

Más de un año esperando la apertura, me olvido de ello y 9 meses después veo en mi cuenta recargos de una membresía que lleno uso de sus trabajadores y aseguro que no había ningún tipo de contrato solo un simple recargo de un dólar, el día de hoy llamo para anular el cobro y me dicen que adicional al pago de la membresía (nunca avisaron que sería automático) debo esperar 3 meses para cancelarlo. Y un supuesto contrato que llene (lo hice uno de sus trabajadores y por cierto selecciono la membresía completa sin consultarlo)

Source: Google

★ 1

I’m extremely disappointed with this place. Think twice before joining — they make it very hard to cancel your membership.
1. Most of the staff barely speak English, and they somehow pushed me into the most expensive plan.
2. Two weeks later, I decided to cancel, and they told me I had to pay three months in advance to do so. That’s $400 per month — are you serious?!

Total scam. I’m very disappointed.

Source: Google

★ 1

Avoid this Crunch Fitness in Hallandale Beach. They make you sign up for “just $1” and promise you won’t be charged until your account is active — but then start billing you anyway ($5 here, $25 there) even if you never set foot in the gym. When I came to cancel, they said I had a “3-month commitment” and forced me to pay over $100 just to close the account. Pure scam tactics — be careful before giving them your card info.

Source: Google

★ 3

STOP SELLING MEMBERSHIPS!!!! Gym is very good but if you continue selling memberships it is going to be impossible to enjoy it. It is overcrowded!

Source: Google

★ 3

Good gym but too crowded. At 15 dollars a month, this gym is doomed….

Source: Google

★ 5

Source: Google

★ 1

Terrible experience at Crunch Gym Hallandale

This is by far the worst gym I’ve ever joined. The staff is unbelievably rude and unhelpful — they act like you’re bothering them just by asking a simple question. The place is always overcrowded, and it’s nearly impossible to sign up for any class because they’re always full or the system doesn’t work. Group classes has no room to exercise or even to move.
Trying to cancel your membership is another nightmare — they make it confusing and practically impossible to do. Looks like total scam. Definitely not worth the money or the stress. Stay away from this gym!

Source: Google

★ 5

Absolutely love this new gym! There are so many options for all your needs! I have been training with PT Dre there for the past 2 weeks and I feel so much more confident already in my body. He’s helped guide me with meals, posture and workout plans so that I don’t fail. He’s is always available to answer any of my question as well. I feel supported in my fitness journey and looking forward to the result!

Source: Google

★ 5

Preciate Pat for helping transfer membership! Great equipment

Source: Google

★ 1

Good job to sell a thousand memberships and have like 40 parking spots that are always taken
In order to register for classes you also need to sit and watch the time by the minute, because all spots are gonna be gone within 3 minutes

Source: Google

★ 5

Source: Google

★ 4

Good news and bad news with this gym. Bad news first: Parking is nearly impossible, especially during the day. The gym is also regularly packed - I mean PACKED. It's tough to get a hold of anyone at the front desk due to the long lines. Additionally, classes fill up quickly on the app, so you'll need to book spots 3 days in advance or even a week ahead for spinning, HIIT, yoga, and other classes.

On the plus side: Despite the crowds, the gym has plenty of space and a well-organized equipment layout. They have an impressive selection of cable machines (a rarity, especially compared to Youfit and LA Fitness). The gym also features some unique ab machines and 4-5 squat racks.

Overall, I'm enjoying the gym. Wish they were open for longer hours, but I'm considering upgrading to try some classes. It's like a fitness enthusiast's paradise - a "Toys R Us" for gym gear and equipment.

Source: Google

★ 1

Hours without fun ..
Why Saturday and Sunday up to 7pm????
Crunch in South Beach up to 9pm

Source: Google

★ 5

Just joined and i'm iloving it so far

Source: Google

★ 2

The employee "Phase" really needs to work on her attitude and customer service skills. It's my first time entering this gym and I told her that and the only thing she did was make a phone gesture with her hand like okay thanks that's real helpful instead of being a normal person and ask if I have the app to scan the QR code. There wasn't a greeting or anything and then my guest and I did not know that they would hold his ID until after the workout (like I said it's our first time there) then having to ask where the lockers are - good customer service is you see the guest with a bag and say "hey by the way if you want to put your bag away our locker room is that way". I didn't think I was going to get Planet Fitness treatment, but here we are. A brand new gym in the nicer area of Hallandale and this is one of the associates you hire? Disgraceful. The only positive is that the gym is new and spacious.

Source: Google

★ 1

I was excited when Crunch of Hallandale finally opened… but honestly, this gym is a mess.

When I walked in, it was hectic and overwhelming. One staff member asked if I had signed up on the app, then walked me through how to do it. After that, I was passed to another person who took my picture and asked what I planned to do that day. I told him I was there to use the treadmill. He offered a tour, and I said yes because I wanted to check out the classes. Instead of showing me around, he passed me to a female sales rep who looked me up and down, clearly judged me, and basically decided I wasn’t “worth her time.” She then handed me off to yet another rep. At that point, it felt less like a gym visit and more like a game of hot potato.

Parking was a nightmare — 20 minutes just to find a spot. Inside, the gym was overrun with both staff and members, and it was pure chaos. It’s obvious they focused more on signing up as many people as possible than on actually managing their capacity.

Since then, I’ve tried going three more times at different hours, and it’s always the same story: no parking, no machines, no benches, and classes you can’t book ahead of time because the app only lets you reserve a few hours in advance and everything fills up immediately. It’s frustrating and completely unorganized.

Crunch of Hallandale feels like it was planned for marketing, not for real gym use. I signed up early and haven’t been able to actually work out even once.

👉 I don’t recommend this location at all. It’s overcrowded, poorly managed, and their priorities seem to be sales—not members.

Source: Google

★ 5

Considering they built up their opening for about 6 months, I decided to start attending this weekend after its opening to avoid the initial wave of new, eager gym-goers (looks like that was the right move, from reading the other reviews). I found it to be busy, but not overwhelming, considering I was only there to attend a yoga class (which are great workouts - I’ve been to two now - thank you Julia). 🌻

When I told Ignacio (I hope I have his name right) it was my first time there and I was confused as to where my class was, he escorted me over to the studio. There still seems to be a busy client to staff ratio so it’s cumbersome to ask for help around the front desk, but you can choose to be patient, and they’re so welcoming and helpful once you have their attention. 🥹🤍

So far, this has been a comfortable place for me to visit alone for their classes. 🫶🏼 I’m looking forward to frequenting more often. ✨

Source: Google

★ 1

Another day , and it's impossible to book classes.....
And they said I can't cancel membership for another 3 month. Be aware if you sign up , doesn't mean you will be able to sign up for classes . They just try to sell membership to more people.

Source: Google

★ 5

Amazing gym! The staff is so friendly, the gym is so clean and new! I am so happy that I joined! The management team is so excellent and the customer service is phenomenal!

Source: Google

★ 1

Extremely disappointing experience.
I waited over six months for this gym to finally open — first they said May, then June, then July… it didn’t actually open until September.

Now that it’s open, it’s a complete mess. You can only book classes 22 hours in advance, which makes it almost impossible to plan ahead. And if you do manage to get into a class, make sure you bring your own mat, towel, and everything else — they don’t provide anything for the hot classes.

The gym itself is constantly overcrowded. If you come after work, expect to wait 20–30 minutes just to use equipment.

What’s worse is that none of this was mentioned when they were selling memberships. They make everything sound great, but once you sign up, you’re locked into a 3-month commitment and stuck dealing with all these issues.

Several of my friends who joined at the same time are facing the same frustrations. Definitely not worth the hype or the wait.

Source: Google

★ 2

The gym is good. But if you're new to the machines, be careful. I see countless people lost and using the machines incorrectly. I don't see many people to guide.they're always at the entrance in groups. The other day, I saw an elderly couple completely lost. It's not a gym for beginners; you get very lost and don't know who to ask. The gym is always packed! I waited a while for this place. But I feel a little confused about the place.

Source: Google

★ 5

ME GUSTA MUCHO, EL PROBLEMA ES EL ESTACIONAMIENTO

Source: Google

★ 5

So, I used to pay a fortune for Equinox, but this gym is awesome... it's got tons of equipment, great perks, and it's super cheap and a great value. My experience with the people working out there has been really good so far, everyone's been polite, the noise isn't bad, the music isn't too loud, and the temperature is perfect. I mean, it's a really solid experience... I've been going to gyms for ages, and I really like this one. The bathrooms are basic, with three showers, a small sink area, a dry sauna, and tons of lockers with built-in locks, so you don't need to bring your own. But do bring your own towel because there is no towel service at all.... did I say how big this gym is it's huge with several rooms ...Plus, there's plenty of parking in this big strip mall, and there are lots of good food options and grocery stores nearby... Winn-Dixie, Publix, and Walmart are all within a half mile. They also sell typical drinks at this gym in fridges...
I'm giving a five stars because it's brand new I could not find one flaw other than maybe they should have more water fountains,lol, and while it has no incredible Spa like bathroom it is again brand new. All the equipment is new state-of-the-art. No use equipment here... soundproofing on the ceilings...pro job.

Source: Google

★ 5

Source: Google

★ 4

Great gym , new equipment and lots of it. My only cons are the locker room is too small for a gym this size. The only area with sinks/mirrors in the locker room is cramped up. Sauna is a bit small so it can get packed easily. Gym should have a dedicated posing room with proper lighting & mirrors since locker room doesn't have it, every gym needs this. Only 1 area with a water fountain and limo tint the front entrance windows and dim the lights in the gym would be super nice.

Source: Google

★ 1

The app used to schedule classes doesn't work, and unfortunately, no one seems able or willing to help. I called three times to simply ask what time the classes would start, and each time I was told, "We're very busy and can't help you right now."
As someone who also works with customers, I find this response unacceptable. I can’t imagine telling a client, “I’m busy helping others and can’t help you—sorry.” That kind of service is disappointing and unprofessional.

Source: Google

★ 5

This the best Crunch out there right now. Best equipment, best employees, just absolutely great vibe

Source: Google

★ 1

Why on earth did the management hire a trainer that has an ankle monitor? He proudly walks around with it and when I spoke to someone about it they said they heard it was an on going domestic violence case? Do they not perform background checks?? Or they just don’t care? You’d assume a company with a seemingly good reputation wouldn’t have bad representation.

Source: Google

★ 5

Source: Google

★ 1

My wife and i were honestly very excited to sign up here as we've used crunch facilities in the past and they usually have a great product. Since the opening we have not been able to use the facility and membership we paid for due to the hundreds of people that are there 24/7. All benches are taken with multiple people waiting and no room to work out. Im going to stay at my current gym up the street that seems to care more about the consumer and not just selling as many memberships as possible

Source: Google

★ 5

Staff is super nice. Comfortable atmosphere!

Source: Google

★ 5

Love the gym, Staff is friendly. Crunch has always been one of my favorite gyms. I bite of drive for me but I am willing to make it

Source: Google

★ 5

Love it so far!!! Have gone everyday since opening!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I hadn’t been to a gym in years but this one opened up by my house and I am in love. I wish they had more parking but other than that it’s great. 10/10

Source: Google

★ 5

Source: Google

★ 4

Amazing gym
but I think it should be open longer on weekends. Also needs to add a posing room.. more mirrors in the Mens bathroom .

Needs staff cleaning the gym in real time not only once the gym is closed , at Youfit they would have people cleaning the gym all day.

I also think for such a huge gym there should be more than one bathroom area across the entire gym , I have to hold in my pee for a long time just so I don’t lose my pump from walking to the bathroom and back.

Parking is also a mission I was not expecting.
Makes me wanna ride my bike to the gym but at the same time the bike rack is always full so please add more bike racks too!!!

Source: Google

★ 5

I LOVE IT. brand new machines, huge space, good vibes!

Source: Google

★ 5

Source: Google

★ 5

Been waiting months for this gym to open! It has NOT disappointed. A great variety of machines and free weights (up to 125LBS dumbbells 💪).I feel bad for the local YMCA that must have lost a bunch of its members lol

Source: Google

★ 5

Source: Google

★ 5

This gym is a blessing and a much needed staple for this area. The staff is great and always welcoming. Pat the manager is great and runs a team of enthusiastic people that care to give you an experience that helps you come back and reach your goals. This gym has everything you’re looking for to meet your needs. Definitely take advantage and join the culture. The #CRUNCHCULTURE 💪🏼

Source: Google

★ 5

Love that they put a gym in this plaza, very convenient. It’s spacious with lots of options for all types of workouts. I’m excited for the classes and love their sauna in the locker room! Set up was a breeze and the staff are great!

Source: Google

★ 5

Amazing gym! I came as a guest, they gave me a full tour, answered all my questions and were super welcoming!! You definitely need to check this place out!

Source: Google

★ 5

This is an awesome new addition for fitness & inspiration in Hallandale. The energy at Crunch is unlike any other gym, and their equipment is excellent! Love it here! 💪😎

Source: Google

★ 5

Source: Google

★ 4

I was there Saturday great place
Great machines!!
Plus a got a excellent rate
Best ever!!😉👌🏼💪🏼

Source: Google

★ 5

Grand opening today and it was pumping! Great gym, atmosphere and staff!

Source: Google

★ 5

Amazing gym and staff! Machines are squeaky clean and plenty of availability! Plus they have a sauna!

Source: Google