★ 5

Nico is amazing!!!!!

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★ 5

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★ 5

Best gym ever !! Nico is the best !! I love him 🩷🩷🩷

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★ 5

El mejor !! Gracias Nico ❤️‍🩹❤️‍🩹

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★ 5

Great location, friendly and professional staff, and the equipment is in excellent condition. Crunch is awesome.

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★ 1

It’s alright. Crunch in general has a terrible policy for any changes to your subscription. You can’t change home gyms unless you cancel and start again at your new home crunch. You have to jump through hoops to be able to talk to anyone who knows anything about downgrading/upgrading member tiers, and every-time you bring a guest, the employees socially pressure you to sign them up. The crunch at Channelside or Saint Pete is better. People just go to the gym more in the middle of the city, and there’s seemingly no issue to meet any membership signup quotas. Beware if you ever want to change your membership. You’ll be guilt tripped into “taking the manager away from his newborn baby” to be able to come in and “maybe” cancel. That or use a P.O. Box to *mail* (not email) your requested changes. And the change won’t go through until you’ve received confirmation from them.

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★ 1

Si pudiera dar 0 estrellas con mucho gusto, una estafa total , tanto de parte de los entrenadores y encima me descontaron dinero porque les dio la gana. Increible.

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★ 4

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★ 5

Best gym ever in Tampa

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★ 5

Nico has a great mix playlist !!! 🤩🤩

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★ 2

Gym GM should pay more attention to operations. For over 4 months & counting, the Men’s Locker room is closed for cleaning from Noon-1pm, during lunch break for most people. Doesn’t make sense. I get a woman cleans it, but during one of the busiest daytime hours?

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★ 3

It's ok. I live in st pete and work in Tampa. I decided to go to this one for a change. Some of the equipment looked worn. A couple of machines were broken. The crunch's in st pete look way better but it's not about looks, it's about getting in a workout.

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★ 5

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★ 5

Atiende muy bien son los mejores

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★ 5

best gym ever fr !! nico is super nice and helpful ! i love this gym sm

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★ 5

Love this spot.

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★ 1

I've been coming here for years and to be honest, I am conflicted about writing this review.

But lately I have been feeling frustrated with it for a while and I am going to detail my main grievances now.

• 𝗖𝗿𝗼𝘄𝗱𝗶𝗻𝗴
Just today I came in, saw pretty much every piece of equipment in use, and promptly turned around as the motivation to lift left my body, not having the fortitude required to wait on every piece of equipment and squat rack to be available. I'm not opposed to asking to work in, but when I have to do that for every machine it gets exhausting; especially since a lot of folks here don't speak english and won't understand if you ask to work in (no shade to them but it is the truth)

• 𝐓𝐡𝐞 𝐇𝐞𝐚𝐭
It gets hot, especially on the upper floor.
I get it, its a gym, its crowded and you sweat. That said when I'm sweating before I start lifting there's an issue. This mainly applies in the "winter" months like Decemver (but we all know Florida doesn't have real winters).

• 𝙏𝙝𝙚 𝙀𝙦𝙪𝙞𝙥𝙢𝙚𝙣𝙩
The stuff here is generally good when you get to use it unless it's broken. This mainly applies to the machines with cables that snap or whatever. But I'm sure we've all had a favorite machine be out of order for a few weeks at a time because it seems like a new one is broken every week.

There. I feel that is way more detailed than the average Google review. But like I said this has been my main gym for a while, though I do often think I am only still coming here because it is convenient to come after work.

I know the staff reads every review here too so I even held back out of kindness.

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★ 5

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★ 1

The will sign you up for a plan that you do not agree upon. I signed up for a base plan but then have been charged at their highest plan. The trainers continuously harass you to become a trainee under their fitness plan. This organization is very sales and unethical. Stay away from Darrell and Yeilen

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★ 1

There are only two cable crossover machines for the entire gym, and both are always broken.

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★ 5

Ushe was very helpful .fixing the issue I have with the price increase.im so happy I didn't have to cancel.thank Ushe.excellent customer service.

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★ 5

Great experience as usual

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★ 5

Best gym ever! Salome is amazing

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★ 5

Best gym!!! Salome is very kind and knowledgeable!!

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★ 5

Hillsborough is the best

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★ 5

Crunch is such a good gym I really love the massage chairs

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★ 5

This is the best gym in Tampa. It’s always nice and clean and the energy is great

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★ 5

Great atmosphere and awesome energy at the front desk.

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★ 5

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★ 1

I can never do my chest fly exercises because the only two cable crossover machines in the the gym are always broken.

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★ 1

There are only two cable crossover machines at this gym and they are always broken.

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★ 5

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★ 5

The managers Uche and Yeilean are people who seek the best for others. Ive been a vendor doing Cruch events for almost 2 years now. I have been to almost every Crunch gym (in Tampa Bay and even one outside of that area) for vendor work. Ive had the best experience working with the Hillsborough Crunch gym. ☀️

They always record our events, they take pictures, they greet the vendors and are willing to go the extra mile for us. 💪

These managers are people with heart for their business, for the costumers and for us vendors. 💚

These things matter. Faith placed into a group of people and having that faith fulfilled by its leaders says we can work with them again. Dependability and integrity speak more eloquencely then words ever can. 🔥

Thank you Uche and Yeilean for making our events welcoming, fun and for being supportive in our vendor needs. 💯

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★ 5

My first time there and they were very friendly and great

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★ 5

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★ 5

The best front desk staff

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★ 5

Best gym I ever been to in my life and I’ve been at multiple and the selections are amazing.

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★ 5

If I could of rated it higher I would of crunch Hillsborough is the best crunch I've been to

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★ 5

I really enjoy this place. There was a time where one of the managers was rude, but Yeilean (may have spelled that wrong) has been so nice, helpful, and efficient.

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★ 5

Good gym

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★ 5

Deja, is one of the best trainer here, really easy going, supportive, here. I love her

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★ 5

Great front desk staff and attention to detail.

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★ 5

Always clean, tons of equipment and friendliest staff

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★ 5

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★ 4

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★ 5

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★ 5

Great customer service very clean gym !!

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★ 5

Yeilean is awesome! Always smiling and very welcoming every time I walk in!! Crunch is lucky to have her!!

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★ 1

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★ 1

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★ 4

This is an updated review from one I made a few years ago, I’m glad to see the locating has improved considerably in all aspects related to a continent gymnasium, better cleanliness is noticeable and I can see the cleaning crew working hard during my visits late at night, the staff it’s definitely helpful and more profesional, although it remains one of the busiest gyms in the area,that is up to the users’s schedule, there is potential to continue enhancing the service provided but overall I would recommend the location specially if you plan to workout during less popular hours.

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★ 5

Working hard to achieve a goal and have a great trainer Darnell to help me get there.

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★ 5

Crunch Hillsborough delivers. Music hits hard, the floors stay clean, and the sauna’s always on.

Shoutout to my trainer, Darnell—dialed-in coaching, zero fluff. He’s got me pushing weight, tightening form, and breaking past limits. Proof? Leg day has me walking out on noodle legs and still coming back for more.

I’m in for the long haul with this crew. If you want results, show up, put in work, and plan your stairs for the day before leg day.

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★ 5

Darnell is my trainer and our sessions are always amazing! Tells me everything I need to kno to reach my goals! I would definitely continue my health journey with him ! Amazing coach!

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★ 5

I’ve been coming here for about two months now and I’ve been training with Darnell for about a month now and it’s been amazing! I’ve done training before for a year and barely noticed a difference but so far with my training with Darnell I’ve been seeing progress and his commitment to helping and communication with his clients are really motivating and encouraging and I love coming in and working out! Even on days im not training with him he still makes sure im on track! Best decision ever was agreeing to a kickoff with him lol

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★ 5

Nico is amazing, he guides me through everything smoothly. He empowers people and encourages them to be theirs best version!!! He’s great, look for him.

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★ 5

Staff is super helpful and willing to help

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★ 5

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★ 1

During the 1 month free deal there is supposedly a 3 month contract with it that I wasn’t informed about. The man who signed me up for it was a great guy but he left out the part where it’s a 3 month contract and didn’t tell me. So when I got into a car accident and had to freeze my account since I couldn’t go intill I got my car fixed I was told I couldn’t feeeze it because of the contact which once again I was informed I could before I even signed up for it.

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★ 5

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★ 5

Edit: had a terrible experience with crunch Channelside. Yaelin was able to fix it and transfer my membership to this location. Nice to see they actually care about their members unlike channelside.

I’ve been a member here for over a year for Trainer Greg is amazing will definitely take your game to a new level. If you are a beginner there’s no judgment here and you’ll enjoy it. The energy is amazing. The staff especially Aimee is a joy to see every morning. Highly recommend.

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★ 5

I love Mauricio’s cycling class on Friday mornings! Great energy 👍

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★ 5

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★ 5

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★ 1

Whoever was working this Saturday 10/04 @ around 5PM Spanish girl at the front desk was being a weirdo and didn’t want to let me work out using my free day pass that I ALWAYS get sent in the mail, I haven’t used this pass at all and was excited to bring my little sister to try out a new gym to see if she like it, however she left us feeling very uncomfortable, showed no compassion or care and was being very rude upon telling me I couldn’t use my day pass because I have been to the gym before YEARS ago she showed me a paper that said join for $1 + 30 days free, on the back said “redeem for a free day pass”. She just contradicted herself and didn’t want to let either of us workout. I’ve never seen someone so against/not wanting us to go to the gym, if that’s how she is at WORK can’t imagine how she is as a person outside of it, again left me feeling anxious and on fight or flight mode. This lady was a terrible representation of crunch fitness and left a very bad taste in my mouth and my poor little sister who was just excited to get in a pump in with me.

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★ 5

👍🏽💪🏽

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★ 5

This location next to HCC is great! Hydro chair has heat and there are 2 floors! Will definitely be using this location!!!

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★ 5

My fav location ever

Ps.. Nico is super nice and helpful … and really handsome 🥰

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★ 5

Great service

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★ 5

Dimitri is the best!! Awesome trainer! I'm hitting goals i never before!! Love this gym!!!

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★ 5

Staff are friendly and informative. The facility stays clean and music is a vibe!

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★ 1

Salomé was disrespectful, unprofessional, And acted like a complete brat. Definitely do not recommend this gym at all. 👎🏼

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★ 5

Wonderful 24hr facility. Called to resolve some membership matters and Yeilean helped me out in a matter of minutes. Kudos to you!

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★ 5

Best gym !! Come see nico !!

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★ 4

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★ 2

I saw a review saying that the gym is overall nice, but the equipment is old and falling apart, and I couldn’t agree more. You can’t even use some of the machines because they make noise from being so rusted. Another thing that is really inconvenient is that they will interrupt you while you’re training to offer personal training sessions all over the gym. If I wanted a personal trainer, I would go to the counter and ask one of the 10 sitting at the front all the time. There are no cleanliness standards, and although this is the gym’s responsibility, it is also the customers’ fault, since many don’t wipe down the equipment they were using or the weights. I usually go to the Apollo Beach location, which is way better, but unfortunately I also have to come to the Hillsborough location sometimes, I should be able to go to all crunch locations and have a good experience, but that’s not the case.

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★ 5

Ella’s cycle class on Thursdays is so awesome!! So much fun and the music is always a 10/10

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★ 5

Excelente buenas condiciones entrenadores profesionales y mucha limpieza todo el mundo en forma me gusta porque así uno se supera más gracias

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★ 1

I had a terrible experience with Crunch. Earlier this year I asked to be transferred to another Crunch location, but the transfer never went through. Despite that, I was still charged. When I tried to cancel, I was told there would be an additional cancellation fee, that I’d have to pay for the following month, and that the only way to cancel was either in person or by mailing a letter. It’s very unfortunate that Crunch makes the cancellation process this lengthy and difficult. This whole experience feels unfair and left me extremely disappointed.

Dont waste your time.

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★ 1

I recently had my ID stolen in my wallet. I have a picture of my ID. Apparently that’s not enough they need my physical ID to be a guest. Another crunch in Carrollwood LOST my ID when i gave it to them for like 4 days. This one couldn’t let me in ONE day without my ID. I can’t STAND this stupid policy of handing over my ID. It’s ridiculous!!!

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★ 5

(NGL) the guy at the front desk was super chill, they play some good music, just amazing vibe.
But
As you get closer to The Functional Traning grounds it starts to give off a non pleasant aroma.

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★ 5

El lugar es increible!! La gente, la limpieza, el equipment y Los empleadores. 1000% recomendado

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★ 1

This is the worse gym in the entire! World!!!! They have this so called manager named neco who lies about everything! He does not tell you about an annual that they charge 3 times and lies about how much they take from your account I signed up for the 24.99 plan and keep getting charged 64 dollars and 49 dollars and when you show them they wont refund your money you have to go to your bank which they won't do anything about it. Because you used your account number NECO needs to be fired from this location.

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★ 1

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★ 5

Awesome

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★ 5

Papa Ray will help get you huge

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★ 5

Nico was great ! Very professional and great attitude ! Also very accommodating!

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★ 5

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★ 5

Best gym in the area ! Good vibes

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★ 5

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★ 1

Only good thing about this gym, is it's 24 hrs. But, it's terrible! Trainers and customers dont put up weights and it's dirty.

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★ 5

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★ 1

The atmosphere at Crunch Hillsborough has gone downhill under current management. Grant’s behavior is unprofessional and makes the gym environment uncomfortable, especially for female members. Instead of setting an example of respect and professionalism, he often comes across as overly familiar and inappropriate in his interactions.

It’s disappointing because the gym itself has good equipment and potential, but leadership is everything. When management behaves this way, it damages trust, drives away good staff, and makes members feel uneasy. Crunch needs to seriously reconsider who they put in charge here.

I’m adding my voice because several recent reviews describe the same disturbing pattern: members — especially women — reporting unprofessional and inappropriate interactions with a training manager grant . The consistent reports are enough to show this is more than a one-off problem and it’s damaging the club’s atmosphere and staff morale.

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★ 5

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★ 5

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★ 5

Nico es el mejor !!!

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★ 2

Hoy cancelé los servicios de entrenador particular y la subscripción total por las siguientes razones:
1- Conflictos internos con los entrenadores ( desde que llegue mi entrenadora era una señorita (flor) que terminó marchándose por poco pago o algo así Lugo me pasaron con otro entrenador ( Robb) que simplemente no respondía ni las llamadas ni mensajes)
2- notificaciones excesivas ( fácilmente puedes recibir mensajes o correos diarios de promociones que no son moletas y no las pude desactivar nunca a través de la app)
3- uno de los entrenadores mas bien la primera entrenadora me comento sobre un plan de alimentación que debía pasar y nunca lo hizo, tampoco me mostró las instalaciones al momento de ir por primera vez al gym y el segundo pues no respondía siquiera las mensajes ni las llamadas
( he de aclarar que no fui muchas beses así que lo que puedo escribir es poco)
COMO PUNTOS POSITIVOS:
1- el edificio está bien equipado y limpio y hay bastante gente agradable

le doy 2 estrellas solamente por la mala atención respecto a los entrenadores los conflictos internos en los cuales se ven envuelto los clientes la mala transición a otros entrenadores.

Source: Google

★ 1

Horrible experience.

Visited this gym on 9-13-2025.

I wanted to get a trail pass but didn't have my ID with me so the front desk person suggested I just sign up instead. I should have know there wod be an issue. Interesting that I can't use a "trial day pass" with our ID but I can sign up for a membership. Very fishy.

The next day I went in to cancel membership. Its a nice gym but the equipment is old and falling apart. Most of my workout was interrupted while the staff was offering free personal training sessions all over the gym. The cardio equipment is sub-par and there doesn't seem to be any cleanness standards. Most people didn't wipe done the equipment the were using and weigths are rarely put away.

The gym is messy because this is the culture that the staff has allowed.

The personal training looked unprofessional and lacking very little help to the clients. I didn't ask for a personal trainer but one was sent to talk to me. He didn't ask me any questions about my goals, where i am at on my fitness journey, or if I have any injuries that im recovering from. These are very basic questions all trainers should ask. He was simply trying to sell me a program.

Canceling this membership is a headache. I was told I had to cancel in person but this is not the complete information. It turns out a person can only cancel with a manager. I was not made aware of this and was forced to wait until 9am. This information should have been disclosed at sign up and is not in the terms and conditions of the membership agreement.

This gym is managed in dishonest way, the staff is unprofessional, and the equipment and cleanliness standards are below average.

Do not join this gym. You will regret it.

Source: Google

★ 5

Awesome !!

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★ 5

Great gym.

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★ 5

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★ 5

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★ 5

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★ 5

Gym is great ! Nico helped a lot great staff

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★ 5

The staff was kind and very clean! Lexie and Nico were awesome.

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★ 5

Nico

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★ 5

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★ 5

Great facility with affordable prices. Grant at the front desk is the go to for training help and the staff is always friendly and supportive

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★ 5

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★ 5

nico was great!

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★ 5

Los mejores !!!!

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★ 5

The team is amazing ✨

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★ 5

Nico on fire with QR code

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★ 5

Enjoy the club, great staff & the front desk folks are always smiling & accessible-- I feel they says alot when I'm rolling in at 5-6a! Keep up the amazing work with great staff!!

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★ 5

Nico helped me and very good service

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★ 1

I’ve had nothing but a terrible experience with Crunch especially the Hillsborough location, since day one. Everything about the membership between me and my daughter has been a mess and got it fixed. I signed up under the impression that I could use the gym as her guest when she is not present I didn’t like the idea but oh well my daughter likes this gym but me personally hate it too many kids. I made multiple attempts to explain this and even cancel the membership, and it feels like the staff mostly young, untrained kids at the front desk never listen or take it seriously. There were months I was being charged, even though I couldn’t access the gym because my daughter wasn’t with me. When I noticed the charges, I tried to go in and use the gym, thinking maybe I’d just keep it, but I was turned away again because my daughter wasn’t present. When I asked to cancel, I was told I’d still be responsible for the following month which is ridiculous. On top of all that, the staff acts like they’re doing you a favor just by listening, while offering zero help or flexibility. It honestly feels like a scam, and if this happened to one of your own family members, I bet you’d make an exception. Disappointing!! But when it’s a paying member with legitimate concerns, nothing but runaround and attitude. Do better, Crunch. Train your staff and treat your customers with basic respect.

Today September 4,2025 (update)

Aside from the inexperienced staff, even the manager behaves in a way that’s not respectable. I had opened a membership for my daughter and already canceled it by going to the fitness center and canceling directly with the manager almost two months ago. But today, the gym still charged the monthly fee from my account, which is the worst experience. This fitness center continues to behave poorly with no improvements at all.

After that, I called just now, and once again an inexperienced staff member answered and told me the manager wasn’t there, and that the manager would handle it later. That was their response. It’s terrible, and there’s nothing more to say to describe how awful this place really is.

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★ 1

This place isn't open on the weekends

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★ 5

Best gym in Tampa!

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★ 5

Such a good gym and friendly trainers!

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★ 5

Excellent service from staff and coaches, clean facility and an abundance of machines and weights. One of the best gyms I’ve been to

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★ 2

Super croweded front desk girls always so rude. Every time i went i felt out of place because i was overweight, felt like a joke. 1 out of 10 people cleaned stations when finished.Machines were constantly out of service so it was limited. Never had an experience like this. Now i am at EOS and soo much better. I dont feel like i did at crunch off Hillsborough.

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★ 1

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★ 5

Good gym

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★ 5

Great gym

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★ 5

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★ 5

I’ve been coming to this gym for two years now and I will never leave. The front desk attendants and personal trainers are very nice and knowledgeable. Will never switch to any where else

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★ 1

I would not recommend this gym. The facility may look good, but the customer service is unacceptable. Today at August 26th, 2025 🗓️ at around 2:15PM - 3PM EST - a staff member named Marisol, falsely accused me based on another member’s complaint WITHOUT verifying facts. Extremely unprofessional and disrespectful. 😔

Source: Google

★ 5

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★ 5

Marisol was incredibly friendly on my first visit this will definitely be my main location going forward

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★ 5

Love that it’s overall 24 hrs, has sauna, good massage chairs, two floors. Sometimes a bit packed but there’s times at night that aren’t busy. Nico the manager helped me a lot.

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★ 1

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★ 5

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★ 5

I love this location! I did my kickoff with the training manager Grant and he did a great job. I’ve been working with Darnell Harris for the past 4 months and I’m down 15 ibs! I highly recommend this club to anyone in the Tampa area.

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★ 5

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★ 5

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★ 5

Nico es el mejor !!!

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★ 5

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★ 5

Lit

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★ 5

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★ 1

Gym is good in itself. But. Costumer service is terrible. Thank you.

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★ 5

Nico was very friendly and helpful from the moment we entered the building

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★ 5

10/10 Experience Nico is the BEST !!!!

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★ 5

Very busy gym but not overly crowded.
Darnell is a trainer that will kick ur tail in a good way.
Lots of options- classes, boxing, HIT zone, TRX equipment, cardio equipment, lots of weight machines & free weights & I thinking tanning, for whoever can’t get enough sun in FL

Source: Google

★ 5

Nico the goat helped me out with getting me a membership

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★ 5

Come see the front desk ! They are the best

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★ 1

Truly worst gym hands down . machine always broken, the management sucks they will do everything in their power to rip u off

They use ur card on file even when ur not buying anything

Just over all bad servers. … if your looking for a gym I definitely recommend a different one

Source: Google

★ 5

Nico was the best crunch employee there is!

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★ 5

Cool

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best gym ever ! My home fr.Nico it’s goated best manager!!

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★ 5

Best gym ever Nico was amazing

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★ 5

Esmeralda es excelente Entrenadora! Su conocimiento, paciencia y motivación me ha ayudado en mi nueva etapa fitness!

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★ 1

Charged me everyday for late fees. Scammy company will NEVER Come back here.

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★ 5

Awesome gym shirt for sonny

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★ 1

DO NOT! I REPEAT DO NOT give these people your credit card or bank information and start a membership. I signed up and after three months, I needed major reconstructive surgery in my shoulder due to a work injury. They told me I needed a doctors note and I needed to come in person in order to put my membership on hold. My doctors note stated that I couldn’t “exercise until further notice.” I came in and spoke to an employee by the name of Chris Abe.. After scanning my documents, he assured me that my account wouldn’t be charged until further notice. Well, that freeze lasted about two months Then they begin charging my credit card again. I then went in to the location brought in another doctors note, and explained my situation and was assured again that it wouldn’t happen. Since then I have been charged repeatedly and when I tried to stop those payments now they are sending me to a collections agency for late payments. This has now been going on for 8 months with no results and is no affecting my credit. I then sent an email to the manager and guess what they told me to do… you guessed it! They told me to come in again. This place is a joke of a business. Don’t give them your business. The horrible reviews say it all.

Source: Google

★ 5

Nico was amazing!! Excellent service

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★ 5

Definitivamente uno de los mejores GYM de Tampa para entrenar y mantenerse saludable. Los PT son amigables y dispuestos a brindarte la ayuda, soporte y orientación que necesitas. Si estás dispuesto a dar el cambio de tu vida, este es el lugar para empezar. Lo recomiendo al 100%. Hablan español. Gracias Esmeralda por ser una excelente entrenadora siempre atenta a ayudar y colaborar con todo lo que necesitamos.

Source: Google

★ 5

This location is great. I had a great experience working with Grant and coach Juan. If you are looking for a great coach stop by this gym!

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★ 5

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★ 5

Es una muy buena experiencia todo el personal es súper atento recomiendo mucho este gym

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★ 5

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★ 5

I have been going to this gym for almost a month and honestly it has been a super great experience so far! Everyone here is super nice! The music is great, the lighting is great and I do have a trainer here named Nicole. She is amazing and she really show me workouts that is not going to do too much on me due to my medical issues. Really appreciate her and everyone! 5 stars

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★ 5

My personal trainer is Esmeralda, she goes above and beyond to make sure you feel supported throughout your journey, she keep in touch with you every day even though you see her only once a week! I loved her and appreciate her so much…!

Esmeralda es mi entrenadora física, esta niña es lo mejor que me ha pasado en mi proceso de recuperar mi salud física y mental.

Source: Google

★ 5

Love it here honestly the best gym in tampa and it's 24hours can't beat it

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★ 5

Crunch Fitness me encanta por su ambiente y variedad de máquinas.
Es un gimnasio accesible, limpio y con entrenadores atentos. Me gusta que no es intimidante, y siempre hay buena energía. Tienen clases grupales, zona de pesas, cardio y área funcional. Además, el horario es bastante amplio, lo que facilita mantener la rutina.

Ideal si estás comenzando o retomando tu entrenamiento. ¡Recomendado!

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★ 5

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★ 5

Great gym

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★ 5

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★ 5

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★ 5

Great gym!

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★ 5

Amazing service

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★ 5

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★ 1

Que va que mala opinión de esto 😕 no contestan correos ni nada por favor atiendan bien a sus clientes para q un día vuelvan

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★ 5

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★ 5

This is a great gym everyone is so nice :)

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★ 5

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★ 5

Great gym come see Tio for great deals!!

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★ 1

I don’t usually write reviews but this needed to be said. My girlfriend and I were members at Crunch Hillsboro and we ended up canceling because of one of the staff Grant (PTM).

From jump the man gave off a weird vibe. He said a few things to my girl that were out of line right in front of me. It wasn’t just one offhand comment either. It came across like he was trying to flirt. Very unprofessional especially for someone in a leadership role.

It made the environment feel off and we just were not comfortable going back. It’s a decent gym but having someone like that representing the place was a dealbreaker for us. They are more professional at the South Tampa location.

Hope management seriously reevaluates who they have in charge. Respect and professionalism should be the bare minimum.

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★ 5

Todo bien, recomendado

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★ 5

Nico and Daly helped me out and they were very patient. Super motivating I’m so sad that I cannot train there anymore I will definetly be back.

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★ 5

The BEST managers. Grant and Nico. Hands down my favorite place. Supportive, motivating and lowkey good looking people.

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★ 5

Spacious gym, all the equipment you need!

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★ 5

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★ 5

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★ 5

came here and met Tio (one of the managers). great guy, clean gym, high energy. definitely recommend!!!!

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★ 5

Hillsborough location is #1

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★ 2

Review of Crunch Fitness – Hillsborough Location
I was reluctant to write this review, but I feel it's necessary to share my experience. To the management team: by now, it should be clear that not everyone who visits the gym is focused solely on weightlifting. Many career-driven professionals rely on your cardio equipment—particularly the treadmills—which, unfortunately, are often out of order. At times, three to five machines are nonfunctional, and some even malfunction mid-use, creating safety risks and a frustrating experience. This calls into question the value of our membership fees.

Additionally, the boxing bag area is marketed as a dedicated space for striking and cardio conditioning. However, it's frequently misused, with other members relocating bench equipment's into this zone, creating a disorganized and ineffective training environment.

This undermines the facility's advertised offerings and reflects a lack of oversight by staff.
Given the size of this location, I expected better maintenance, structure, and accountability. The potential is clearly there, but the current execution leaves much to be less desired.

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★ 5

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★ 1

I’ve been a member of Crunch Hillsborough since 2022 and recently made the decision to move to the Dale Mabry location due to issues with the current leadership.

Since Grant Thompson took over as manager, the gym’s environment has noticeably declined. The positive, community-centered vibe has shifted to one that feels tense and poorly managed. Numerous skilled trainers are no longer there, and staff turnover appears high—often a reflection of deeper problems with leadership.

A gym’s culture starts at the top, and unfortunately, the current management seems to be eroding what once made this location great. I hope Crunch reconsiders who they place in leadership roles, as poor management affects not only staff morale but the overall member experience.

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★ 1

I’m writing this in support of my friend, who has been dealing with a completely unacceptable situation at this gym. It’s one thing to make a mistake, but it’s another to repeatedly ignore and mishandle someone’s cancellation, especially when that person is already dealing with major life changes like preparing for a new baby.

She followed protocol to cancel her gym membership back in May, only to be misled into canceling the wrong thing. Then she was still charged not once, but multiple times, even after being reassured it was taken care of. That’s not just a clerical error; it’s negligence. And refusing to take accountability, especially when the error was on your staff’s part, is just bad business.

People shouldn’t have to fight tooth and nail to stop being charged for something they don’t use. She’s not asking for anything unreasonable; she's asking for honesty, respect, and a fair resolution.

Do better!

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★ 2

I love Snoop Dogg. I love Nelly. I do not love not being unable to hear myself think because the music is SO WILDLY LOUD. You may recommend ”put your headphones on”. They are, right now, and it is so insanely loud still. If I were a gym-goer blasting my music this loud, I would be kicked out. There is a group fitness studio upstairs that is never in use when I visit. Once again, I pray in the church of Snoop, but this is seriously too loud.

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★ 1

Back in May I went to go cancel my gym membership, which a trainer (Dimitri) incompetently assisted me. Little did I know I was canceled for a training (which I NEVER had), instead of my gym memes. At that time he asked me to pay the following month’s payment because I was under 10 days with my cancellation request, fine. The next month rolls around and I get charged for a membership that at this point is supposed to be cancelled, and was prepaid at the end of May. When I called and spoke to Uche about this issue, his supervisor denied my request for a refund for a mistake Dimitri made, not me. Frustrated, I left the call with reassurance my membership will be canceled and a BRAND NEW document emailed to me outlining my cancellation, I wake up this morning (end of July) with another pending charge. This is ridiculous and feels like an out right scam. For someone who is trying to save money for her expecting baby, I do not appreciate this business mistreating me just to get a buck. I want this shit fixed and I want it fixed now.

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★ 5

Mi lugar favorito me encanta 🫶🏻Gracias a Nico

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★ 2

Want to leave a review on behalf of a relative of mine , I’ve been coming to this gym for a few weeks now and love it and was mentioning it to my cousin who mentioned that she too use to go to crunch but had to stop going due to an employee by the name of grant , she said her encounter with him was far from professional, she said he came off very flirtatious ! Dude sounds like a creep if you ask me.

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★ 5

Nico the head front desk was very helpful in getting my day pass

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★ 5

Absolutely the best gym EVER!! Tio is one of my favorite managers. Definitely go see him on Sunday for the best deals!!!

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★ 5

Great service

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