Crunch Fitness - Lakewood Ranch

Bradenton, 8475 Heritage Green Way, Bradenton, FL 34212 | ★ 4.3 (818 Review)

📞 +1 941-714-4810

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About the Club

The Crunch gym in Bradenton, FL fuses fitness and fun with certified personal trainers, awesome group fitness classes, a "no judgments" philosophy, and gym memberships starting at $9.99 a month. Come check us out today and see how we keep it So Fresh & So Clean!

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 Crunch Fitness - Lakewood Ranch
 Crunch Fitness - Lakewood Ranch
 Crunch Fitness - Lakewood Ranch
 Crunch Fitness - Lakewood Ranch
 Crunch Fitness - Lakewood Ranch
 Crunch Fitness - Lakewood Ranch

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Reviews

Eddie Rovnak

★ 3

It’s not a bad gym. It gets busy. But it’s got the amenities you need. Not cheap, not overpriced. It’s what you expect from a crunch as well.

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Lets Have some fun

★ 1

Bad experience with Mrs. Goetz. I’ll take my business elsewhere to a gym that understands customer service.

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Dylan’s maggio

★ 5

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Tamara Tarrant

★ 5

We travel here from Connecticut to visit family for the holidays the past two years and enjoy a week at this location for our morning workout. Nancy at the front desk is a gem with her warm smile and super helpful demeanor. The gym has everything you could possibly need. Will be back again next year!

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Omar Younis

★ 5

Noah was great. Awesome gym with great machines. Very nice staff

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Sean Sewell

★ 5

Was here on vacation. Great facilities and staff! Will come again next time I’m in town.

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Owenh92

★ 5

My favorite crunch branch.
Excellent location with great equipment and excellent lighting.

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Alexandra Capato

★ 5

My husband and I just moved nearby and are pleased with the equipment and layout at this location. I haven't tried their classes yet but love this gym so far. I would highly recommend!

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Ray O'Brien

★ 5

Great gym..!! Lots of equipment and staff is always friendly. Best gym in Bradenton for sure! I pass three other gyms to come to LWR Crunch.

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Tammie Cunningham

★ 5

I recently joined Crunch and due to some initial membership woes, I was offered an hour of personal training. I was scheduled with a trainer, but I had to cancel due to a personal matter. This week I was experiencing some pretty bad lower back pain, so I went to Crunch to use the massage chair. While waiting for one the of the chairs to open up I was approached by Jordan. He asked what brought me in and I told him about my back pain. He asked if I was willing to let him stretch me; I agreed. All I can say is when I stepped off that table I felt NO PAIN. All I could do was laugh. Jordan is AMAZING!! He’s kind, professional, helpful and he knows what he’s doing. I haven’t felt this good in over 10 years. Thank you Jordan!!

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Fadi

★ 5

sophia was phenomenal. Excellent customer service!!!

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Apple G

★ 1

If you enjoy deceit, being lied to, and feeling like a walking dollar sign instead of a member — Crunch Fitness Lakewood Ranch might just be the perfect place for you.

My mother and I signed up during their “special” — 5 cents for the rest of the month. I even clarified it multiple times because I already had another gym membership I needed to cancel first. Everything sounded great… until five days later when both of us were charged full price.

I contacted the gym immediately, and that’s when the real circus began. No call backs. No follow-ups. I had to chase THEM down just to get basic communication. After weeks of reaching out, I finally spoke with the manager and assistant manager — both promised they’d help fix the situation. Spoiler alert: they never did.

After 2.5 months of back-and-forth, being ignored, and going in circles, I finally went in person only to be told there was “nothing they could do.” On top of that, they still charged me a $65 “annual fee” just to cancel.

The entire experience felt deceptive, unprofessional, and honestly just shady. Zero accountability. Zero communication. Zero customer care. I’ve never dealt with a business so quick to take your money but completely unwilling to fix their own mistake.

If you value honesty and good service — look elsewhere.

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Prudny Bonnaire-Fils

★ 5

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Donna Moore Pelotte

★ 5

My husband and I enjoy coming and doing our work out every other day and everyone is so very helpful. Thank you all for helping us stay healthy.

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Heidi Gianforte

★ 5

Linda Yarris is fabulous!!! Come to her Zumba class, you’ll love it!! We need her full time at Crunch!!!

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Tanya Marsik

★ 5

Linda subbed for Mimi again. She is terrific. Give her. A regular class. I know a good instructor .. I taight over 20 years.

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Adrian Vega

★ 5

JONAS GAVE ME A RICEKRISPIE

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Mo Hancho

★ 5

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andrew

★ 5

been coming to crunch for years jonas was a little cutie 10/10

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Autumn schappacher

★ 5

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Joey Hoyle

★ 5

Crunch at 64 in the best!!! Sophia is the greatest!!! She was very helpful. Go see her :)

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Eddy Choute

★ 5

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Jamal Lally

★ 3

I attend the gym regularly and pay for 5 memberships. I spoke with management about downgrading because we don’t frequent 3 gyms anymore. I filed the necessary paperwork and waited the required two weeks. I have paid the $20 fee one by one the change from $40 to $10 a month. corporate BS but i get it. Today I changed the last membership and THEY CHARGED $35 for the month we were just about to pay. Just petty business for a family of 5 regular customers of several years!!! I had to draw serious complaint to have the $20 downgrade fee waived - let’s do better Crunch. Great staff by the way!!!!! I love the gym itself!

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Kelby Lawson

★ 5

This gym is always so accommodating! Highly recommend checking them out!

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Kyndra reeder

★ 5

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Cloe Carlson

★ 5

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William Mercer

★ 5

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Ethan Lyman

★ 5

Crunch fitness Lakewood ranch is awesome. Sophia at the front is awesome. Every time my friends and I come in, she greets us, speaks with us, and is super kind. She’s been nothing but a super hard working employee and we appreciate that! Thank you Sophia for all that you do!

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Laidback L

★ 5

Crunch Fitness has exceeded every expectation! From the moment I walked in, I was greeted with positive energy and professionalism. Jonas went above and beyond — not only is he an incredible person, but he genuinely cares about helping members reach their goals. He took the time to show me around, answer every question, and make sure I felt welcome and confident using the equipment.

The rest of the staff is just as friendly and helpful — always ready with a smile, quick assistance, or a word of encouragement. The gym itself is spotless, spacious, and filled with top-quality machines and amenities. Whether you’re into lifting, cardio, or group classes, there’s something here for everyone.

You can tell Crunch really takes pride in creating a motivating and inclusive atmosphere. It’s easily the best gym experience I’ve had — all thanks to the great people who work there. Highly recommend!

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Robert Real

★ 5

Very clean and organized gym. Sophia and Jonas always friendly at the entrance. 10/10 would recommend.

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Cx4me

★ 5

Sierra and Jonas were amazing at crunch!!! Very welcoming!!!

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reyylovesyouu

★ 5

sophia is the best crunch worker every time i come in she greets me with a great big smile and has great conversations love her

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JP Pat

★ 5

Sophia is the best! She helps me every time I’m here with whatever I need. The absolute GOAT. If you come here make sure to say hi! And talk to Sophia. Sophia is the best!

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Haley Ziegler

★ 5

Cool gym!:)

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erek lopez

★ 5

Clean and nice people

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Kevin Brown

★ 5

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Garrett Boyd

★ 5

This place is a really nice gym where it is nice and clean and the employees are so helpful and nice.

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Eli Cao

★ 5

I love the people around the gym and how they make you feel very comfortable and I love how they have lots of equipment ready and I love all of the staff

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KO_Kracked !

★ 5

I really like this gym because it is very spacious and a lot of people I know go here so I can socialize while I workout.

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Trey

★ 5

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brittney Arroyo

★ 5

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Miranda Locher

★ 5

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Finley Duncan

★ 5

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Lisa Hinds

★ 5

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Woshycool

★ 5

Always people

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Princess Kaylie

★ 5

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Vincent Alesi

★ 5

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Coehn Macias

★ 5

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Ryan Humphreys

★ 5

Best crunch in the area, plenty of space, better variety of machines compared to the other gyms. Also never really have to wait for any machines due to the size.

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alexia rodriguez

★ 5

love working out at this gym

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Caitlin Lynch

★ 5

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Haley Kushto

★ 5

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James Dowling

★ 5

Excellent machines, great service. Been a member for years, well maintained and perfect for daily workouts

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elise jones

★ 5

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Lilly Garnant

★ 5

I love this gym! Such good vibes when you walk in, they always greet you with smiles and waves. The personal trainers are awesome and always helpful. Such a nice environment to get your workout in each day!

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Eli Childress

★ 5

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Jordan Chavez

★ 5

I love the trainers and front desk staff !

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Layla Lemmens

★ 5

Noah is a sweetheart! Always says the nicest things when I walk in!

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Anthony J

★ 5

Amazing location with a great team of trainers!

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Kory Balog

★ 5

The staff and trainers are exceptional! Welcoming and very engaging

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Emma Hernandez

★ 5

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Mariana Gomez

★ 5

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Daliah Baranski

★ 5

Drake is an elite trainer! Absolutely love that guy!

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Katelyn Walker

★ 5

Love this crunch!

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Corin Soria

★ 5

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Micayla Green

★ 5

great, clean facility with friendly staff. Noah is great!

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Jonathan Nixon

★ 5

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DJango Bruce

★ 5

Noah is so encouraging and the rest of the staff!

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desaray freeman

★ 5

Noah at the front desk is always so welcoming and kind!! Greeting with a smile and hello any time I walk in.

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Malcolm Chase

★ 5

Always a great vibe - welcoming to all types of athletes, young and old. More collars for bars please. 💪

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Marlene Manela

★ 5

Great personal trsining. I love Stacie.

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Greg Borden

★ 5

Great place to work out and great staff

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Adina Bratz

★ 5

I love this gym and the Parish Crunch (a separate survey). Great staff like Nancy at the front (including all the others I get to talk with) and my many group class instructors like Dasha, Sylvia, Tish, Hayley and the many other instructors that sub or I haven’t had a chance to take class with. Hayley is my trainer and she is great to work with. It is a clean and friendly atmosphere.

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J L

★ 2

Parking is terrible and none of the crunch trainers rerack their weights or put the equipment away.

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Isabelle Kelley

★ 5

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Hoàng Dược Sư

★ 1

Don't go here if you don't want to get into a fight!!!!!
It just happened today and just want share my thought. I just started my workout and there was a guy who came and ask me to share the equipment, and I refuse to do it. He just jumped in and removed my weight and said "I cannot wait" I just gave him a smile walked away. The manager was not very helpful since explained this is a public gym (he expected everyone need to share). Cannot believe this thing happened in the 21st Century.
I highly suggest to go to LA instead if you don't want to deal with this situation which can end up with a fight :-)

Source: Google

Sofiia Rebeza

★ 1

Don’t ever use their personal trainer services if you like your money. These guys are about draining your wallet and pretend like it’s okay.
I was charged twice for personal training after I properly canceled my contract in August and signed the cancellation form. As I was reading other reviews, I understood this situation kept happening with a lot of people. They usually respond to these reviews like “come to the club and have a conversation with a manager”. JUST SO YOU ARE AWARE: When I came to resolve this, the assistant manager, Jordan, responded with hostility, refused to provide billing contacts or process a refund, and made disgusting, irrelevant remarks about a former trainer, Ivan — comments that were completely unprofessional and offensive to hear. For the record, Ivan was an outstanding, professional trainer who always treated clients with respect. This behavior is unacceptable; I demand an immediate refund for the erroneous charges and a formal review of Jordan’s conduct.

Source: Google

Jose Gimenez

★ 1

I've been trying to cancel my membership for a year and a half, and it's impossible. They're charging my credit card without authorization. The bank has changed four credit cards, and they keep charging me without authorization. The membership was supposedly for $10, and it turns out they're charging $29. I only used it for a month and decided to cancel my membership, and it's impossible.

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Akbar Shroff

★ 5

Good Gym with an excellent staff.

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Steven Fowler

★ 1

WARNING do not sign up with this gym. I canceled me and my wife's personal training months ago and they continued to drain the card they had on file, then after finally acknowledging we had canceled, have strung us along for two weeks regarding our refund and refuse to give us any clear timeline on when will get our money back.

Source: Google

maher aboulhosn

★ 5

I joined Crunch fitness last year and recently I started personal training program with Michael O’Leary. Since then I have lost 10 pounds. I am in better shape and health and I am persevering to reach my fitness goals. Thank you Michael for the training nd encouragement.

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Vickie Mauro

★ 5

Working out always makes me feel better so I look forward to my workouts with my trainer Stacie. Love the many machines to workout on!

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SKIZZ

★ 1

place sucks

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ScarceEmpire

★ 1

Terrible experience

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David Kushnir

★ 5

Very clean gym. Huge selection of equipment, weights and cardio. Friendly and knowledgeable staff always welcoming and ready to help.

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Joseph Sullivan

★ 5

Crunch has....
Great vibes, and a thoughtful staff. They make people feel at home. They are wonderful to us vendors too.

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Matalia

★ 5

I never see any reviews on childcare so to all the moms,here it is. i usually go to the crunch fitness on 14th in bradenton my son is 7 months old the staff and trainers are amazing but eveytime I enter the daycare my child is scared to be left there he is in regular daycare while i work and has been baby sat by many others before because I am a single mom and never yet have I had a problem where he is scared to be left and screams to the point I get called in my workout half way through. There is always one staff on duty there and to many kids for 1 staff to safely take care and pay attention to all the children in there they are out of control especially ounce you hit 10 kids with 1 staff. So I decided to try other crunch fitnesses to find better daycare for my 7 month old baby and here at the lakewood ranch crunch daycare my baby loves it I never have a problem leaving him he is no longer upset or scared. There is several staff in there with the children as more get dropped off and the children are under control so great it seemed like a school class when I walked in everyone behaving and calm and not out of control one bit didn't here any complaints about my baby either. Definitely recommend this crunch daycare at lakewood ranch crunch over 14th bradenton any day.

Source: Google

Rose Pinho

★ 5

I visited Crunch Fitness in Lakewood and honestly, I was really impressed. I've seen other gyms in the area, but this one truly stood out to me. The space is large, clean, airy, and fully air-conditioned, with a positive, welcoming vibe — it actually makes you want to work out!
I was helped by Jon, who was incredibly kind, patient, and informative. He walked me through the whole facility and explained the current promotion, which is honestly too good to pass up. I liked everything so much!
The equipment is all modern, well-maintained, and nicely spaced out. They’ve got everything — weights, cardio, functional training, machines — all in excellent condition and with room to move around comfortably.
I also loved the extra features:
A group fitness room with Zumba, HIIT, spinning, and more
A HydroMassage room, perfect for relaxing post-workout
Very clean bathrooms and locker rooms, with working showers
Plenty of parking and super easy access
Flexible hours that fit even a busy schedule
The atmosphere is light, organized, and genuinely inviting. It’s not just about working out — it’s about feeling good while doing it. The staff really makes you feel welcome and supported, which I really appreciated.
If you’re looking for a gym that’s modern, well-equipped, clean, and staffed by great people, I definitely recommend stopping by Crunch Lakewood. I came in just to take a look — and I left ready to join.
Great promo, great space, and even better service!

Source: Google

kristina garrett

★ 5

Love Kaitlyn! She has been my trainer for 8 months and she has been amazing. Very informative and always available.

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raquel ramirez

★ 5

Love this gym, I’ve been a member since 2022. Great equipment, clean, friendly staff, spacious.

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Kristin Warner

★ 5

I just hit my one year anniversary as a member at Crunch Fitness LWR and I am very pleased with everything this gym has to offer. From the beginning, I took advantage of the personal training services -- Kory & Jordan have been integral to my success and looking forward to continuing into the future.

Source: Google

Matt Furseth

★ 1

***Do not use these guys for personal training it is impossible to to get out of their contract. I completed my 90 day training and told them 60 days in advance multiple times that I would not be doing month to month after that, because I was moving out of state. I confirmed with management and my trainer they had it handled, and I didn't need to do anything else. They ended up charging me an extra $624 for sessions I'll never use. Read the fine print, management is extremely difficult to work with and play dumb when you want to cancel. Stay away at all cost, my experience there was a total nightmare, and I'm still dealing with getting out of my contract to this day. I also had to change my banking because of this experience. I had my horrible experience with Kory their manager, and Matthew their personal trainer, do not recommend Crunch or these two.

Source: Google

Blue water Ops

★ 1

This gym never has available parking.
This gym is always at full capacity.
This gym is over selling memberships, & having vendor meetings literally in the middle of the entrance, during busy hours.
This gym is trying to make as much money as possible, with ZERO consideration of the existing members.

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Joe DeMarco

★ 4

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hanna finke

★ 3

Nice gym, really hot. Needs more fans.

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Kathy Mendick

★ 5

I’ve been a member of Crunch Fitness since September 2024, and overall, it’s been a great experience. The facility is clean, well-maintained, and has a wide variety of equipment. The front desk staff is always ready to help & greet you with a smile. Nancy, Hannah & Jon are three of my favorite front desk staff members.

The personal training has been the highlight of my experience, I’ve been working with Jordan, since September. His guidance and coaching has made a big difference. He’s professional, supportive and customizes each session based upon my progress and goals. I’ve seen noticeable improvements in strength, mobility and confidence, thanks to his coaching. Even though I work with Jordan many of the other trainers greet me and check in on how I’m doing when they see me.

Overall, Crunch Fitness is a great place to stay motivated, reach your fitness goals, and feel supported every step of the way!

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Anna Grunick

★ 5

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Amanda RS

★ 5

Friendly staff and great set up!

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Cathy

★ 5

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Mindy Lichter

★ 5

Great classes

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lacey brasfield

★ 5

great workers that go over and beyond for their customers!!

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Brianna Astman

★ 5

i always have a great time and the workers here are super nice

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Fabiola Delgado O

★ 5

Great place to be at 💪🏽

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Alyssa Chase

★ 5

Great gym, great equipment!!

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Timothy Grega

★ 5

Magical place. Clean, friendly and fun to work out at

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CHEF KOKULAK

★ 5

This gym is ALWAYS clean and the people are sooooo friendly. There are all sizes and shapes here and no one ever makes you feel anything but that "you can!" I highly recommend coming here.

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Tori Silva

★ 5

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Krystle Mendez

★ 5

Love this location

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Grady Martin

★ 5

Great atmosphere and equipment!

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McAfee Michael

★ 5

Great place

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Meghan Kiss

★ 5

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Hayley Milne

★ 5

I love crunch

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Jamie Tilley

★ 5

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Brendan O'Neill

★ 5

This is the best gym in Bradenton! Awesome employees, and great trainers!

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Drake Crandus

★ 5

Crunch is the best gym in town. Staff is super friendly. Blake and Hannah are great and very knowledgeable.

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Vanessa Hadley

★ 4

I love the layout and the amount of equipment, classes, and trainers that are offered, but apparently, everyone else does too. This gym stays busy. I'm still trying to find the best times when I don't have to wait on equipment, but overall I'm liking it.

Source: Google

Jose Pastrana

★ 1

Scamming ahh people bro they charged me 117 for somthing j was led to believe was only 10 dollars???? Whattt???

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john mendez

★ 5

Great staff and clean gym.

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Jack Barone

★ 5

I go in very often and every time the atmosphere is amazing

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Jordan Mackenzie

★ 1

Beware, they will make it very difficult to cancel your membership and will charge you as much money as they can before you do.

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Jordan Sewell

★ 1

Unethical, money hungry, do not care about people at all.

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Willian Garcia

★ 5

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Tj Reece

★ 1

Just dropping by to remind everyone to not get a membership at this gym. If anyone decides to get a membership here, you will most likely have to open an entirely new banking account. These frauds don’t cancel memberships even when you go in person… Modern day robbery I guess… I tried to cancel my membership 3 times in the past year physically, and every single time I kept getting charged. I have blocked them through Truist all 3 times as well, but the charges have changed prices from $20.00 to $28.99 and now $26.99. So I just gave up and went ahead and opened a new account. The charges were initially dubbed “Club Crunch Fees” but have yet changed to “8231 CRUNCH LAKEWOOD RNBRADENT” and “CLUB CRUNCH FEES FIT.” I would gladly take this to court but it’s not worth the money, they’ve already taken enough from me, figured I would go ahead and post this because the review a little further down with the F rating from the BBB needs to be reiterated… This gym performs Transaction Rerouting, and Merchant Descriptor Laundering if you try blocking them and do not cancel your membership, even when you physically go in…

Source: Google

Adam Starbuck

★ 4

Good gym, always very crowded and active.

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crystal and clayton Cole

★ 1

I should’ve known from the first time they ““Accidentally” charged my account:( I often had issues where money was being taken out of my account typically Smaller amounts like $60 or so. On a couple of occasions, my trainer would Process payment for my training services as he should have, but then someone else would also process a second payment “not Knowing” Kory had already collected. The money did go back into my account, but it would take seven days before it would return often causing me overdraft fees That I would have to handle. Eventually, I accepted a travel assignment for my work so I Gave Kory A two month notice that I was going to have to cancel, but that I planned on returning when my assignment was up. Now back home and ready to get back to the gym I give my debit card once again, and I was charged for my membership $28.As it should have been BUT THEN THE FOLLOWING DAY THEY TOOK OUT AN ADDITIONAL $736!! I contacted Kory and he contacted his supervisor Chris immediately, I have asked Kory to have Chris give me a call Regarding this, and I’ve even called the gym even 8 times a day to try to reach him or any manager to tell me what’s going on, But still no call back and “nobody’s available” when I call. Due to them taking out money that was not owed to them, nor was it even authorized it has caused my Car insurance to laps And overdraft fees Because Crunch took funds that I had in my account to cover my bills. Whatever you do do not give them your account number or debit card number!!
UPDATE Unfortunately it was well over 30 to 45 days and I had still not received my money back and everyone just kept giving me the runaround, so I was then forced to file a lawsuit against crunch just to get the money back that they even admitted they wrongfully took. Crunch did not even attempt to correct it with me, they filed a motion to have the case dismissed!!!! STILL NOT RETURNED MY MONEY! I had to write a letter to the judge and sent proof that the matter WAS NOT RESOLVED AND REQUESTED FOR IT TO NOT BE DISMISSED, PLUS in addition to the money they took THEY ALSO SENT ME TO COLLECTIONS STATING I OWED MORE MONEY!!!! 🤬COURT HEARING DID NOT GET DISMISSED BUT CRUNCH FITNESS NEVER EVEN SHOWED UP TO COURT!!! FINALLY!!! AFTER 3 MONTHS, they FINALLY gave me back my $736!! and removed the delinquent bill From my credit. NEVER ONCE DID I GET ANY ATTEMPT FROM THEM TO CORRECT WHAT THEY DID!! I lost over $400, in fees to take it to court (which they still haven’t showed up for court for lost damages they’ve caused), plus time off of work in order for me to go to court, AND OVER $330 in insufficient funds fees due to my bills being returned.
DO YOU THINK THESE PEOPLE WOULD EVEN ATTEMPT TO CALL AND EVEN APOLOGIZE OR EVEN TRY TO FIX THEIR WRONG DOING??!! NOPE!!!

Source: Google

nawfal saleem

★ 1

Just scammy and dishonest when it comes to their billing. “Month to month” and “no commitment” is simply just false.

Edit: To respond to what they said prior, the owner knows exactly what I mean when I say the "no commitment" to the membership is false. They require a commitment of at least 3 months if you sign up for their gym membership.

Source: Google

Caitlin

★ 5

lots of space, came in at 4p on a monday and didn’t need to wait for anything. machines felt new and people were nice. parking situation is tricky though.

Source: Google

Edrina Kelly

★ 1

Way too crowded in the mornings and after work, its way to packed always no matter early morning, never any parking, parking is horrible! very inconvenient that you have to come in just to get information on your account, cant see billing online or what you're being charged for, managing account and payment is not efficient at all nor is cancelling, dislike the fact that you make someone pay for 3 months of gym membership and wont let them cancel even after they've complained about all this and only used the gym twice and didn't like it. all the way round horrible gym experience. I only join crunch because anytime fitness on SR 64 closed down and crunch is the only gym on this side of town near my home. Finally was able to cancel my membership after wasting $160 over the last 3 months. It only took me 2-3 visits to hate crunch lol i went at 5am then at 630 after work and maybe again at like 8pm just to see if at different times it was better to go, hated it every time. I'm so glad the anytime fitness by my house was brought and opening back up 5/1

Source: Google

Mike Petit

★ 5

Nice big gym.

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S C

★ 1

I am extremely frustrated with Crunch Gym’s membership cancellation policy and overall customer service. First off, they have an incredibly inconvenient and outdated system where you cannot cancel online or over the phone, and instead, you must do it in person. I made the mistake of thinking I could simply cancel my membership, but instead, they informed me that I would need to be physically present to do so. To make matters worse, I had to submit a cancellation request by mail to a P.O. Box if I wasn’t able to come in person—this is not only inconvenient but also feels like an unnecessary barrier.

I cancelled my membership on March 27, 2025, but due to their policy, they insist on keeping me hostage until May 13, 2025, despite the fact that my billing cycle has always been on the 13th of each month. This means I’m stuck paying for an additional month and a half of services I won’t be using. It’s incredibly frustrating and feels like they’re taking advantage of their customers.

On top of that, the staff is incredibly rude and unwelcoming. Every interaction I’ve had with them has been unpleasant, and it’s clear they don’t value their customers. I am extremely disappointed in both their cancellation policy and their customer service. I would not recommend Crunch Gym to anyone, as they seem to prioritize making it difficult to cancel rather than providing a positive, customer-friendly experience.

Source: Google

Kathy Montanaro

★ 1

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Isabella Montanaro

★ 1

If I could give no stars I could. The staff is terrible and completely utterly rude. The crunch rules state that you need closed toed shoes. Well let me tell you this rude scary lady denied me access to the gym for having crocs on in sport mode. WHEN THEY ARE CLEARLY CLOSED TOE SHOES. Lifting weights in these shoes is the safest and most effective thing for many people. Lifting in tennis shoes or running shoes is honestly more dangerous for me and I will never come to this gym again. There employees need to learn human respect and manners. The Parrish crunch is way better than this dog house.

Source: Google

Jon M

★ 4

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William Johnson

★ 5

Great place and good people to work out with plus lots of beautiful women

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jacob byrd

★ 5

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Kadavich

★ 5

Kody was a great help and got me set up. He did an incredible job and gave me a great tour of the Gym; equipment and all.

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Bud Peters

★ 5

Always clean and lots of equipment! I’m never standing and waiting to work out

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Achsa Geevarghese

★ 5

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Carolina Bolanos

★ 1

Excellent space, tones of machines, but the noise it’s NOT NICE, they play music TOO LOUD, can’t hear my own music, I hope someone read this!!!

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FF HH

★ 5

Lovely first experience. Kody is amazing and thorough!! Happy New member 🙂
Very clean facility

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Gregory Anthou

★ 5

My “home gym” that really does feel like home. Front desk has always been very responsive, helpful, and friendly, and that’s even more the case when Jayden and Isabelle are there. I feel like they’re really where they’re meant to be, because they handle their job with the perfect mix of professionalism and sense of fun. You can tell they’re happy to be there, and that in turn makes you happy to see them when you get to the gym (and happy to stay there 😊).

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Kristen Gilray

★ 1

Dislike this location. Parrish is way better. Staff here is very annoying about upselling. I’m already the highest membership…

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Bill Myers

★ 1

Staff is so annoying.

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Astralia Espinoza

★ 5

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Javier Alvarez

★ 5

Thank you Amanda G. She was super reliant and responded to any question I had in a timely manner.

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María Laura Behrens

★ 5

I want to thank Kody for his help in completing my membership. He was incredibly kind and patient throughout the process. What stood out the most was how detailed and clear he was in explaining everything to me. I truly appreciate his support. It made the whole experience smooth and easy to understand. Highly recommend!

Source: Google

Santiago 0

★ 5

All staff is incredible specially Kody who help us thanks to him we got a member ship

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Tyler Stoldt

★ 5

I had the pleasure of working with Amanda at Crunch Fitness, and I couldn't be more impressed! She is incredibly knowledgeable, always willing to help, and consistently goes above and beyond. Her hard work and dedication really stand out, and it’s clear that she genuinely cares about her clients. It’s always a great experience working with her, and I highly recommend her to anyone looking for guidance or support at the gym. Keep up the amazing work, Amanda!

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Jackson Gregory

★ 5

Isabelle is a great

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Jamal Aoudi

★ 5

This gym is the greatest, I have never felt so welcome, the trainers at top notch and the people at the front desk are very helpful, especially Jon, Drake, and Isabelle.

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Alyssacookie Orluki

★ 5

Best gym ever, staff is phenomenal!

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Andrew Wengert

★ 5

Crunch is the best gym around. Especially at their price. They have everything for everybody. The expansion is great and so is all of the new equipment. I have trained at all the other gyms in the area but have been with Crunch since day 1. I even have a corporate membership and working with Amanda has been extremely easy and helpful in getting more exposure for my growing practice.

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Caitlyn Mullen

★ 5

The whole place was clean for a busy Saturday morning, the staff greeted me at the front and on the way out. First time at this location and Kody helped answer any questions I had. Will be coming back in the future!

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A. Seeg

★ 5

James is a great trainer and love Kody in the front!

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Adam Rouff

★ 5

Great gym. Nice and Big. No long wait in the morning or early afternoon. Recommended.

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Sam M

★ 5

I came to crunch today to sign up for a membership. Kody was very nice and signed me up quickly. He provided great customer service and was also patient with my three year old.

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Michael Fyvie

★ 5

I couldn’t be more pleased with my experience at Crunch Fitness in Lakewood Ranch, Florida! The sign-up process was quick and easy. The gym is massive with a great variety of equipment, very clean and the equipment is brand new. The manager,, Summer, was very friendly, welcoming and professional! I’m looking forward to my next workout!

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Rick D

★ 1

Horrible gym. They oversell memberships and high makes going to the gym between 5-9 almost unusable.

They run classes in both rooms during rush hour so you can’t even use those rooms to warm up or stretch.

It’s crazy to say but it’s better just going to LA Fitness at this point. At least until a better gym chain opens around here.

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Tyler

★ 3

The gym is good however they need to fix their parking situation. I understand they are currently paving a new section but I still fear that will not resolve the issue. I came yesterday around 6pm and spent 10 minutes circling the parking lot with 5-6 other cars. People have to park at the DQ and the Taco Bell across the street. They do this huge expansion on the gym and they don't expect their volume in business to increase.... maybe invest into a better parking lot next time.

Source: Google

Christina Campbell

★ 1

This is worse gym ever! I went there to workout after my workout I ask “can I get the hydro machine please?” Next thing I know Dom with eye glasses is in my face telling me I needed to scan my membership. Even tho I scan it it was good enough. He told me to get out of his gym! He basically Escalade the situation. He never said hi now hello just came straight up in my face. After that he cancelled my membership forge my signature and stated on documents that I moved! I’ve being calling crunch they all just gave me the run around. I was charged for yearly membership. I was told I would get all my money refunded this happened December 18, 2024. Until this moment I have not gotten a refund. Each time I call they just put u on hold or some bull shit. I’m still waiting to get my refund and I ask to file a complaint on Dom no one at crunch don’t seem to know a contact info for a regional or district manager. When u go there they don’t say he or when u interact with them there’s no hi hello! Just like do this do that type of approach.

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Erol Gunes

★ 5

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Colin Wilkinson

★ 5

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John Di Carlo

★ 1

Not wiling to help when not able to pay monthly membership. I have told the manager I couldn’t afford to the membership dues yet they keep withdrawing from my ex wife’s account as we both have memberships overdrawing the bank account. They don’t seem to care about this. Don’t sign any contract with them because they will keep trying to withdraw money even if you don’t have it.

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G Sanders

★ 1

Sauna is always filthy.

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Eirik Pettersen

★ 5

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richie caz

★ 5

Great gym !
Clean, great attentive, friendly staff!
Best gym membership I’ve ever had!
DIck Cascino

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Chris Fay

★ 1

Thai place is a scam. I signed up 3 years ago, never used the gym. Canceled a year later. After two years I found out they were still running my card after they called me and stated I owed them 86.00..canceled again with the Asst. Mgr Ryan. Said he would take care of the charge. Now they put it to my credit, when in to speak with the Gen. Mgr Dominic. Who refused let me cancel until I paid the 86.00. I left and it is still reported to my credit bureau and still have not cxl the membership. This place is a joke and a scam they currently have a bad history and rated as an “F” with the Better Business Bureau. Do yourself a favor, find a better gym that doesn’t scam people

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Jerry S

★ 5

BEST gym ever! One small complaint, management should stop letting people park their cars/suvs in the motorcycle marked parking spot. You're going to the gym, but you can't walk 20 ft? Two motorcycles can fit in that tiny spot, but not when a car/suv is illegally parked in it.

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Itz Cliff

★ 1

They requested federal identification for me to get a guest pass. I showed them pictures of my passport and ID but they wanted to hold onto a physical copy of my ID instead of writing down the information and issuing a guest pass. The gym looked alright though. Front desk was friendly though; would probably have gotten a 3 or 4 star review if the owner didn’t want to hold my ID hostage while I worked out.

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Koby

★ 5

Hannah at the front counter is always so nice and friendly when I come in. Love to see her always smiling!! This gym is the nicest crunch I have ever been to, jealous everytime I come to visit LWR

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Shaymaa Awad

★ 1

I thought I loved this place but they were so rude to me special the manager, always I said hi or bye no body answer, they lied for 0 registration, I cancelled the membership but keep take money so I will be giving it a one star. I’d like to go to a different gym now.

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Armando Vazquez

★ 5

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Carl Castoro

★ 5

Marketing 101...they got it...clean and well equipped

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Tatiana Colindres

★ 5

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Annie Jordan

★ 5

Just joined this gym in May, and Hannah Jordan was so informative and helpful with getting us signed up. We are even benefiting from personal trainers, Corey Shannon and Kyle are amazing!!

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Ana Caldero

★ 5

100%recomendado

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Scott Barkey

★ 5

The staff is awesome. The front desk guys are sick. I love this place.

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Dmitry Vasyanin

★ 5

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Randy & Debbie Shucart

★ 5

Hunter went above and beyond today to help me find a lost hearing aid that fell inside of the internal part of an elliptical machine. Thank you very much!! Crunch is one of my favorite places to go to each week and the staff (Haley and Barbara for classes) is always accommodating and exceptional.

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James McCaw

★ 5

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Dan Dombroski

★ 5

Hunter is the best GM at crunch

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Shannon McBride

★ 5

Awesome environment with amazing trainers!!!

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Alexander M

★ 5

I started my personal training session with Kyle S. He is a great trainer that keeps me motivated and on target. If you are looking for a trainer to help you get real results ask for him.

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Afeef Shaik

★ 5

Great community

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COURTNEY LOCKLEAR

★ 1

Awful experience after cancelling my membership. I moved and was told I had to come in but would make exception and have me send an email. I sent it on September 5th and got no response. I called twice explaining I did what I was told to do and have since been charged twice! I called again and by this time I have talked to a few employees who have no record of my emails or phone calls. Manager was going to call me but never did. This gym is UNETHICAL and doesn’t care about you. Don’t believe for a second that these people won’t do it to you. I hope everyone sees this and cancels and then stops payments on all charges - Go somewhere else. You will thank me later, I promise.

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Ely Polanco

★ 5

I have been going to Crunch for about 4 months. I train with Vanessa Aviles and she is the best trainer I have ever had. I joined the gym because I needed to lose some weight after delivering a baby. Vanessa is knowledgeable, caring and supportive. She listens to you and is very patient. I would highly recommend her to anyone who is willing to make a life change and wants to improve their lifestyle.

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Lisa Sphatt

★ 5

Great Zumba classes! You must come try a class. All ages and fitness levels.

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Jaime King

★ 5

Hunter at the front desk is ALWAYS personable. He can be busy doing something and never misses a hello, have a great workout or a goodbye. I’ve never seen him not happy and he’s always willing to help answer any questions.

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Mike and Emily Geiser

★ 5

The staff make this a great place to workout. Friendly, knowledgeable and attentive. Personal trainers here are really good.

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Krisztián Márton

★ 5

I had a boxing session with August. Very knowledgeable, great personality. The facility is also very nice and friendly. Will be back!

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Tamara Black

★ 5

Hunter has been such a blessing to this Crunch! Everyone working there is polite. Prior to Hunter, no one acknowledged you when you walked in. And, it's clean! I hope his boss is appreciative of him because he truly cares about people❤️

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Gustavo Peña

★ 1

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Chance Grover

★ 4

This gym is absolutely amazing. It has all the equipment you can want and need. It also has the sauna, two water beds and two tanning machines. For those with kids, it also has a daycare while you work out. My only and biggest complaint is that the hours are absolutely horrific. How are you going to have such an amazing gym, close at 9/10 on Friday (depending on season); and then open and close at 7am and 7pm Saturday/sunday. For those of us that work a minimum of 10 hours a day?! That doesn’t leave us anytime to get to the gym. Crunch as a company needs to open earlier and stay open later. Especially when I pay you $35 a month.

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Mike Abner

★ 5

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Phyllis Yaeger

★ 5

I love Crunch!!! It’s the best workout gym ever! Great classes and instructors. The front desk is phenomenal and the staff. Hunter at the front desk rocks!!! Highly recommend!!

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Randy G

★ 4

One of the best Crunch locations I've been to in terms of space and nice equipment. Lots of natural light all throughout the building so it doesn't feel like youre exercising in a box. 4 stars because the front desk is usually quite awkward with little to no welcome greetings as well as the occasional interruption from other staff trying to drum up business from personal training offers. Peak time (5-6pm) can get very crowded here, especially in the weight lifting areas

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Jaclyn Taylor

★ 2

The gym itself is beautiful and clean!

But the reason for the 2 stars is the childcare. I have been with crunch for years and we usually go to the one in Gainesville but we were in town visiting family we went to the one on st rd 64….the childcare is TERRIBLE!! The teachers are RUDE! I was in utter shock. The second we walked in instead of saying hi to me or the kids or anything. One of the teachers in a snarky voice says “you do know we close at 12 right?? We need a break too you know.” Mind you I knew that and I only needed 20 minutes to do a quick work out and we came in at 11:20. I told her I understood and still NO ONE greeted the kids. I left thinking maybe they just had a bad day and I really needed the break…I come back 20 minutes later and there is a mom who is frantic with her crying kid. No one is helping her. The teachers are just sitting on their butts doing nothing. I help the mom and than NO ONE greets us AGAIN and my kids come running to me (mind you in the Gainesville one they LOVE childcare and the teachers are so nice) and immediately my kids are telling me how mean and rude the teachers were and how they pointed fingers at them and put them in time out. Again none of the teachers acknowledge anything and are rolling their eyes. I ask my son to explain and then a teacher walks up says “your son was hitting the car hard into another toy. We told him to stop and he didn’t. So we took it away and he tried reaching for it but we told him no and if he didn’t listen he will be in time out.” 1. They are kids and 2. If you have a problem the whole point is parents leave their numbers so you can reach them if they aren’t listening. How dare you point your finger at my kid threatened time out telling him he was bad and then ignoring him. I have never had an issue with my kids at the other location but here? Never coming again. Everyone be warned. They are not meant to watch kids.

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cjl

★ 5

Best gym in town!

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Ella Day

★ 5

very clean and fun atmosphere

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Daniel Foyle

★ 2

Can’t even use the gym on the weekends cause they close at 7pm on the weekend. Making it impossible to gym on work days 😡

Source: Google