★ 5

I have been to this location a couple times and found my new favorite instructor today! Izzy's class was very well paced and she had a positive, calm personality that made the class a pleasure to be in. She was also really knowledgeable about modifications to exercises for people with hypermobility. Thanks again, Izzy!

Source: Google

★ 5

Had an incredible class with Brenda as my trainer and she was amazing. The hospitality was great and I woke up feeling a great kind of sore! Thank you!

Source: Google

★ 5

Had a truly incredible time with Coach Brenda, what an amazing Coach! Brought THE best vibes and took her time with a few of us that were new to Pilates. I have never gotten such a glute pump / burn, holy cow! lol. Highly recommend JETSET Pilates if you're looking for a place to get a great pilates work out in the beach. If you can take Brenda's class, I recommend it even more! Will definitely be back for another!

Source: Google

★ 5

Jetset has became my home recently! Studio is so welcoming - door is open and the front desk is so nice and instructors are amazing! Really loving it!

Source: Google

★ 5

I’ve been to this studio many times as it’s so convenient with the beach nearby and plenty of parking. I have to say - this studio got SO MUCH BETTER recently. I noticed there is new management at the studio - I LOVE IT SO MUCH NOW! The front desk is always helpful and instructors always top notch. I am a fan! 😍

Source: Google

★ 5

Beautiful studio. Great coaches. Cool music. Beautiful people. Very challenging classes !

Source: Google

★ 1

Edit for clarity and accuracy the AC was broken from the morning of 6/24 and was not completely fixed until the evening of 7/1. The owner’s claim that the broken AC only impacted 5 classes in total is false. Unfortunately I was physically present in the studio 3 of the days the AC was broken and had not been working all day… that’s a lot more than just 5 classes. Additionally, I responded to the studio manager the next day ( 7/2 ) by email and also voiced my feedback about the single week “unlimited” changing from actually unlimited to only 7 classes to which I did not get a reply as of yet ( 7/4 ). The instructors and front desk experience have always been top notch. I’d be happy to chat or email with the new owner and studio manager about everything else.

The air conditioning has been completely broken for 8 days now!!! they don’t send any notification to clients or offer to pause memberships during this major inconvenience. No fans or any air flow at all; it’s not a good dry heat either — humid, muggy Miami summer heat. Basically like doing pilates outdoors in the middle of summer. Whenever the Brickell location AC goes out they send an email and set up freestanding fans…. this location has done nothing. They could at least set up fans to allow some air flow. their corporate policy says no refunds for any reason. This review is for the owners and management for their poor response to the situation. Instructors have always been great.

Source: Google

★ 5

Love this location!!

Source: Google

★ 5

Source: Google

★ 5

The class was amazing. Brenda killed it and is so knowledgable

Source: Google

★ 5

I’ve tried studios all over Miami and this one was by far the best! The staff was incredibly welcoming and Helga was AMAZING! She took her time to help me with my form and gave me an insane workout. Love it here!!

Source: Google

★ 5

Needed to drop in and take a reformer class before yoga and was happy to get a spot at this Jetset location. I take class daily at the Aventura location and I'm happy to see that the Jetset brand is strong across the board. This reformer has it all and it was refreshing doing simple moves with 4 yellow springs- humbled and ready for more. God Bless!!

Source: Google

★ 1

A place full of inhuman scammers.

They promised to refund me for one lesson (I have documented proof of their message), but not only did they fail to do so, the next time I attended a lesson, they asked me for an additional $10 payment for the previous session—even though they were the ones who owed me money.

I was 10 minutes late to a lesson after notifying them in advance, and when I arrived, they locked the door on me. I called them, and they told me they couldn’t open the door. I stood outside, knocking and waiting, yet they treated me like garbage and refused to let me in. Let’s not forget that they also took my money for that very lesson.

It’s pure disrespect and disregard for their customers.

Source: Google

★ 1

I was marked as late cancel when I came to class, charging me $17 fee. I left early because I didn't like the sequence was very confusing . my review disappeared on classpass right after I was marked absent. what a coincidence.
Im still waiting for a refund. Rude front desk staff . need better training you are the face of the studio.
bad bad business

Source: Google

★ 1

booked my first class and was excited to try but wow , i called 4 hrs before the start of the class to move the time to another and they refused to help saying it’s an24 hr cancellation policy - meanwhile they knew when i booked this day that i may need to change the time ! so why let me know to book the call just to lose the money ! my friend went and said was super horsey and distracting and wouldn’t recommend it in any case !! just had to share because they knowingly led me to book only
yo not honor it - bad business

Source: Google

★ 5

I have noticed a huge change in my body in the very short amount of time coming to these classes. I am very impressed so far.

Source: Google

★ 5

Good management. We missed a class, we addressed our concern to the manager and she took care of it. Great instructor, music is great, always a good work out.

Source: Google

★ 1

I’m incredibly disappointed with my recent experience at Jetset Sunset Harbor. As loyal, regular clients, we arrived late due to unusual Art Basel traffic, something completely out of our control. Instead of understanding or accommodating us, the staff, particularly the woman we spoke to, was shockingly rude. She flat-out refused to let us in, despite the fact that I’ve seen other participants arrive 15 minutes late without any issues. The lack of consistency and the unprofessional attitude were unacceptable. This is not how you treat loyal clients, and we expected much better from this studio.

Source: Google

★ 5

So many class times and modifications perfect for all clients looking to book!!!

Source: Google

★ 5

I came to Jetset while I was visiting from out of town and it put my normal pilates class to shame! The studio was clean and the equipment was in good condition. The instructor was amazing and I appreciated how she challenged us, but also had modifications. I definitely left with a sweat and felt accomplished after! I will be back whenever I come to visit again for sure.

Source: Google

★ 5

Favorite place to workout in Miami. Tons of parking nearby and just an overall beautiful studio. This is my favorite JETSET location! Plenty of reformers to choose from and I even noticed they even have private studios which is so cool! Everyone’s always so sweet and welcoming :)

Source: Google

★ 5

Source: Google

★ 5

This studio is beautiful!! The classes are always packed and its a great workout. Highly recommend.

Source: Google

★ 5

Jet Set Pilates is a fantastic place to work out and I highly recommend it. The quality of the workouts and the attention to detail is exceptional. I have taken Pilates classes at multiple places over the course of my years and nothing compares to Jet Set! I always look forward to my class. The atmosphere is welcoming and the staff is friendly and knowledgeable. I have to give a special shoutout to my favorite instructor, Cristina B. She is absolutely the best! Her expertise and guidance have helped me achieve my fitness goals and I can't thank her enough. If you're looking for a great Pilates studio with top-notch instructors, Jet Set Pilates is the place to go!"

Source: Google

★ 5

I purchased the newbie’s 3 class. Hated the first day almost, but i gave one more chance. It’s awesome place, very approachable front desk (all the ladies are polite and helpful)

Source: Google

★ 1

After 17 years of practicing Yoga and Pilates I have to say Marina T. class is the worst I have experienced. She never checked the position of students, specially when some people were obviously struggling and needed modifications. The music was bad too! and not to throw shade most pilates instructors have a great posture/stance, she didn't...if you are a beginner go somewhere else.

Source: Google

★ 5

I signed up for a package and was addicted to it from the first class. They make it easy to sign up; all ranges of fitness are accepted without judgment. I have only tried 2 instructors and enjoyed both. It is a very clean facility.

Source: Google

★ 1

BE AWARE! I spent more than $400 through Mindbody apps with this location. Got pregnant recently and told them before the class. They told me they longer allow me to take the class (mind you I’ve been going to other pilates places as well and my OBGYN said that is fine). When I was there in person and was told to leave, the front desk girl told me I would get a refund shortly with my remaining 4 classes ( I purchased 10 packs). 2 Weeks later- nothing… so I followed up with a phone call to Denis and a week later with an email just to be told that Director of Operations, Ariana, will be reaching out to me. That was Feb 10th and then 15th… Today is Feb 27th and I still have not heard from ANYONE. This place is so quick to charge you for late/cancellation fee but when they need to refund you, they just ignore you. I’d rather take my business somewhere else! I am so frustrated and disappointed with this type of customer service!

Source: Google

★ 5

Source: Google

★ 5

Best experience Pilates ever!!! Thanks to Zoe!!
She is amazing coach!! I’m super happy!!! Great job!

Source: Google

★ 5

New to the pilates experience and absolutely love JetSet Pilates. All the staff have been extremely knowledgeable, patient and kind. It took me a class or two to get the hang of the reformers but now I'm confident and building up so much strength. Special shout out to Uliana for an outstanding and memorable first class at JetSet at Sunset Harbor. Love my new workout routine and feel safe in the space with their cleanliness and sanitation procedures.

Source: Google

★ 1

I prefer the old instructors they all went to tremble the new instructors have zero training she just shows them how to use the reformer once and has them read from an iPad or phone during
Class they will not correct your form which means that you can get injured like I did I’ve had excruciating lower back and knee pain for 3 weeks my fitness level is considered advance and I’ve been doing Pilates for years. Overall I prefer the old owner who now own tremble right across from this place
She’s much nicer and sweeter as well. Allison is my favorite instructor and she moved to tremble

Source: Google

★ 5

Source: Google

★ 5

Awesome workout! Friendly trainers and one of the toughest workouts I've done in a while

Source: Google

★ 5

Awesome workout!! I only can do it twice a month because the price is high but I enjoy my time there. I workout muscles that I cannot work in a regular gym or Pilates class.

Source: Google

★ 5

I took a class today with Felicia. I can say it was one of the best classes I took and I have been doing Pilates for 4 + years. She target every muscle group organized, with enough resistance and move from one group to another effortless and smoothly . Elisa, is the same . Amazing. You do not feel that you missed a muscle group or that you were cut short . It was truly amazing.

Source: Google

★ 5

Absolutely love jetset! Left me sore for days

Source: Google

★ 5

Love jetset miami !! Every time I leave jetset I feel amazing and I'm drenched with sweat ! Elisa Miller is the best instructor , I love how she always gives advanced modifications and her playlist is always on point ! Everyone that works at jetset is super friendly and helpful ! Must try if your in miami !

Source: Google

★ 5

Best workout I have ever done - as an ex Ironman, triathlete, Gymnast everything, this is the first workout I absolutely love and see great results immediately!

Source: Google

★ 5

Most affective work out!

Source: Google

★ 5

Best workout you'll ever have! You will meet muscles in your body that you didn't know you had. Highly recommended!

Source: Google

★ 5

Amazing experience! GET FIT FAST for real. I've had classes with Mark and Elisa and they have been ahhhhh-maxing!

Source: Google

★ 5

Great workout. Always challenging and the instructors are amazing!

Source: Google

★ 5

Awesome work out!!!!! Great instructors, all will motivate you to get that amazing body you want. Great exercise for abs and butt. Love it!

Source: Google

★ 5

Best studio in Miami!

Source: Google

★ 5

Such a good workout! Targets your muscles in ways you can't do with any other exercise. Want to get toned? Do Jet Set Pilates

Source: Google

★ 5

The best workout you can get! Conveniently located, JetSet is the best workout I have ever tried. The instructors are helpful and guide you through the exercises. Try Elisa for a great, hard but effective class!

Source: Google

★ 5

My favorite workout in all of Miami! Jetset has transformed my body - love my abs by Jetset!

Source: Google

★ 5

Awesome teachers!

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★ 5

Having endured over 50 Lagree classes, I thought I had a good idea of what to expect. I was wrong to think I wouldn't be challenged all over again in new ways! Class went by quickly, and I may have found my new location addiction. Machines seemed to be new & clean, compared to run-down ones I've seen at other competing studios.

Source: Google

★ 5

I've been a huge fan of JetSet for quite a while now (used to go to the Coral Gables and South of Fifth locations), but I love it even more since visiting the newest Sunset Harbour location. Brand new machines, beautiful views from the studio, and the studio itself is gorgeous. Particularly happy with this location too since it is conveniently located in the popular Sunset Harbour area. Couldn't be more in love with this studio, and of course with the workout, which is fantastic!!

Source: Google

★ 5

I Love jetset And its new location!!! I highly recommend it and it has the best instructors.

Source: Google