★ 5

Great facility, offers a lot for the price.

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★ 1

I think its ridiculous that I am being charged full price over the last few months with so much unavailable. First it was the courts, the pool, the sauna, now the weights and cardio area. I've been paying the full $50 to not have access to EVERYTHING I have been paying for. The resolve? Drive another 25 or 40 minutes to 62nd Ave N or Bardmoor. I didnt sign up there, thats an inconvenience. I live near Lakewood High-school. I did try 62nd, and it was an absolute nightmare. It was packed and children running around. There should have been reduced pricing until all of the "facelift" tasks were completed.

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★ 5

Jamie, a front desk employee makes every visit to the Y so refreshing. She greets each person with a smile and by name. Thank you Jamie for making my visits and others very pleasant. 😊

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★ 1

★☆☆☆☆ Very Disappointing Sauna Experience

I’m extremely disappointed with the co-ed sauna situation at this YMCA location. There are no clear rules posted for co-ed use, and because of that, the environment feels uncomfortable and unwelcoming.

I tried to use the sauna twice on Sunday and wasn’t able to either time. It was completely packed with men who made no effort to make space, even when it was obvious that other members were waiting. Another woman came in, took one look, and immediately walked out as well.

If the YMCA is going to offer a co-ed sauna, there needs to be gender-specific times or clearly posted expectations for respectful, shared use. Right now, it’s clear that some people don’t understand basic courtesy, and it leaves women feeling pushed out of a space we are paying to use.

I hope management takes this seriously and actually addresses the issue.

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★ 5

I love this Y. And the staff is always friendly. Not yo mention the Eye Candy. MOTIVATION ❤️😎

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★ 1

AC is constantly not working!!

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★ 3

Make all the upgrades you want. Gym will never live up to its potential until they do something about the homeless element that hangs in front and in the parking lot.

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★ 4

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★ 5

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★ 5

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★ 5

I cannot express enough how grateful I am for the training I've received from Zach at the YMCA. He is incredibly attentive and truly knowledgeable about the human body, which has made all the difference in my recovery journey. Having undergone two knee surgeries by the age of 38, gained weight, I never expected to regain the strength and mobility I once had.

Since training with Zach, I've accomplished feats that I haven't been able to do in four years! His thoughtful approach and personalized workouts have helped me feel stronger and more confident than ever. I am absolutely over the moon with my results! If you're looking for a dedicated and skilled trainer who understands the unique challenges of rehabilitation, I highly recommend Zach.

Thank you, Zach and the entire YMCA community

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★ 5

Kelly was extremely nice and helpful in getting me signed up with the other ladies also being pleasant! Never too crowded and plenty of room to move around. The rock wall was a surprise and have already used it. The jacuzzi and pool are always clean. Glad I finally went down and got signed up! I definitely recommend.

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★ 3

Why are the amenities like the pool and the showers not as updated or as nice as a Speer location? I wonder if it has anything to do with the demographics.
Funny, the memberships are the same price.

I really wish you all would fix the handheld shower heads in the shower. They are all broken.

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★ 1

I wrote this awhile ago but when I tried to edit my review it wouldn’t let me so I’m redoing it.

My initial:
I’m reaching out regarding the recent cancellation of swim classes due to weather. I completely understand and respect that safety is the top priority and that there are legal obligations in place that require pool closures under certain conditions. That is not the issue I am raising.
My concern is with the policy or apparent lack of regarding how missed classes are handled when cancellations occur due to weather. Every staff member I’ve spoken to has indicated that no make-up classes are offered in these situations, which I find very frustrating, especially considering the time, money, and effort parents invest in these sessions. We pay for a full session of classes with the expectation of receiving the full value.
I was told by Christina that a credit could be applied toward the next session, but this solution feels inadequate. What if I do not plan to enroll in the next session? In that case, I’m essentially forced into a future commitment just to recover the value of the current one. Additionally, this credit policy does not appear to be documented or guaranteed, leaving me unsure whether it will be honored or if future cancellations will simply compound the issue.
Florida weather is unpredictable, and the possibility of additional cancellations is very real. It seems unreasonable to expect families to continually enroll in future sessions just to recoup lost value from previous ones. This creates a cycle that benefits the facility but leaves parents at a disadvantage. I appreciate Brennan’s professionalism and empathy when we spoke he was kind, understanding, and did his best to address my concerns. However, the larger issue remains: the current system is not parent-friendly and lacks fairness and transparency.
I strongly urge your team to consider implementing a more equitable system for handling weather related cancellations whether that be make-up classes, partial refunds, or a clearly documented and easily accessible credit process.
Thank you for your time and attention to this matter. I look forward to your response.

Editing to add:
Today, I took my daughter and niece to the pool before attending a Zumba class. During our visit, I witnessed what I believe was profiling behavior by staff. Christina was pointing at my daughter through the glass and speaking to the lifeguard via walkie-talkie. Shortly afterward, lifeguard McKenna approached my daughter and asked her to take a swim test without first speaking to me.

When my daughter declined due being nervous, she has a medical condition (schizencephaly, a form of cerebral palsy), which I explained to McKenna, she was made to wear a red wristband restricting her to the 1–3 ft area. My daughter is 9 years old and can easily stand in the 4 ft section.

I raised my concerns with manager Libby, who brought over lifeguard Hayden. When I expressed that I felt we were being profiled, Hayden responded with, “I can’t confirm or deny,” and smirked. I also noticed two other children swimming without wristbands. When I asked why, McKenna explained it was because they didn’t speak English well. When I pointed out the inconsistency, staff then said those children had yellow wristbands but they weren’t wearing them visibly. If mine has to wear one shouldn’t all of the kids? I also may add that I have been to their pool a total of 3 times and have never seen any kids with wristbands.

I want to note that swim instructor Gale has always treated my daughter with kindness and respect, which I truly appreciate. Libby seemed to understand my concerns, and McKenna was very apologetic, explaining she was simply following protocol. The individuals who acted inappropriately were Christina and Hayden.

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★ 1

The staff is amazing!! So helpful!! However, the outside surrounding the property is a disgusting sewer! Garbage is EVERYWHERE!! The owners need to tell their landscaper not to mow over the tons of garbage on the lawn!! Now, there's teeney, tiny pieces of trash on every single inch of grass on that property. It's a totally disgusting and filthy place!! I thought friends would join me now because of all the garbage everywhere they won't. Pictures are coming soon,also.

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★ 4

The facility itself is decent, and I genuinely enjoy swimming here, but the energy has started to feel off. I was recently singled out by staff after a complaint about me casually singing between laps. No, it’s not against the rules. Yes, I was respectful and not disruptive. But somehow, joy is now a problem?

If someone finds a little lighthearted singing more offensive than screaming kids or splashy cannonballs, maybe the pool isn't the issue—they are.

Pools are meant for movement, health, and a little fun. Not for policing harmless expressions of joy. Staff should be able to tell the difference between actual disruptions and just one person being bitter.

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★ 1

Thought I would give the YMCA a chance but pool is closed every evening because supposed lightning in area. They claim the pumps are outside so they have to close the pool. When I ask the front desk they have no clue about anything and just seem lost. Wake up it’s Florida, there is a storm every day. You would think they would figure out a solution to this by now being here for so long. Instead you pay a membership and don’t get access to all the facilities. It’s sad that they are willingly to loose memberships over this and have no urgency to address this issue.

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★ 5

Lots of reviews are complaints from non members. My son loves the kid zone. It's hard to find a place im confident he'll be safe in and have fun, while I get an hour workout in.

Classes are excellent! Especially functional fitness. The staff are friendly and helpful. Frances is especially nice personable and keeps us coming back. Being a ymca member is the best value membership we have hands down.

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★ 1

I love the YMCA as an organization, but this Branch is so poorly run. It makes me really sad. Again, I have a bad experience interacting with the staff where they just don't seem to be doing their job.

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★ 5

Helped me with my membership made everything simple ,very friendly staff

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★ 5

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★ 5

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★ 5

Excellent place to work out

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★ 5

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★ 1

No guest passes which is essentially privatizing a public community gym and center. Stop accepting tax subsides from us as a community if you aren’t going to allow members to pay for a day pass like all the other ymcas across the country do.

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★ 2

We joined this YMCA when we saw the water slide. We have a neighborhood pool but it isn’t heated so we thought this would be a great alternative. Nope the water is cold. The slide doesn’t work and hasn’t for over a year now. We came back today, hoping some of the stuff had been fixed not only was it not fixed, but there was more stuff broken. I was so cold I couldn’t swim my laps and when I changed in the locker room, I couldn’t spin the water out of my bathing suit because the spin machine didn’t work. It just seems like no one cares. I mentioned how cold the water was to the lifeguard he tried to tell me that it was 83°. I could’ve saved a trip and gone swimming in my own freezing neighborhood pool.

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★ 1

My wife and I regularly visit the St. Pete area 1-2x/ year for 1 or 2 weeks and have always utilized the Y’s week pass for $30. We’ve enjoyed this facility very much but were dealt a blow this morning when we arrived there to find out they no longer offer a weekly or daily use fee and that the only option was to join for 1 year. The woman at the front desk was very nice about it and tried to assist us but to no avail. The gentleman who was there with her was quite rude. When I mentioned that all gyms basically offer a variety of use fees, he unsympathetically stated “not this one”. My only assumption can be is that they would like to keep us transients out of their facility. Community center? I think not! Christian? I think not!! Very disappointing!!

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★ 5

The best YMCA in the world.

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★ 1

I absolutely love this facility and had worked out here previously when visiting, but today was told the policy has changed and I am no longer allowed to come as a guest unless accompanied by a member. I am very disappointed in this, especially since I have been here previously and also as there is no mention of this on the website, which I checked previous to my visit here to ensure I could work out here. I hope the facility will consider changing this policy for people like me that treat the gym and its members with respect and care and would like to enjoy a workout while visiting from out of town.

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★ 1

How much time should I spend in the gym or exercising on each exercise machine? For me, it should be about five to 10 or 15 minutes.
I think that everyone who comes to use the gym here and pays a membership fee, of course, when living with other people, you must have manners. I am one of them. Today, there was an old woman waiting for the ride I was playing. She didn't come to tell me directly that she was waiting. She went to tell the staff and then told me that she had been waiting to play the next ride after me for about 10 minutes. For me, it was like kicking me out of the ride I was playing, which was really disgusting because there are 10 rides in this place. I think there are more than 50 to 60 rides. You can play other rides, but you let the staff call me and talk to me and the staff in front of me that I had been playing this ride for a long time and had been waiting for me for 10 minutes, which was really disgusting. Why did it have to be the ride I was playing? Why didn't you choose to play something else?Since I paid the correct membership fee, why should I have to please others at this gym?

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★ 5

Great to relax, exercise and unwind. Take a kick boxing class, dance class and have a swim if you want. Even take a nice hot shower.

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★ 5

Came in from Rhode Island and wanted everybody else with a friendly and very clean very positive place to workout.
You should come to Pvd RI and fix the YMCA there

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★ 5

Best customer service!!

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★ 5

Nice pool

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★ 5

People at the front desk are awesome

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★ 5

We enjoyed the family fitness night with Dakota!

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★ 5

YMCA is wonderful and I really enjoy it a lot

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★ 1

Incredibly rude front desk staff. Seemed to have no clue what they are doing. Claim nationwide members can’t use the facility even though all of their signage and website and literature claim they participate in the nationwide program. Unbelievably disappointing worst way I’ve ever been in.

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★ 5

Great atmosphere with friendly staff. Wonderful variety of classes with knowledgeable and motivating instructors. I highly recommend this YMCA

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★ 5

Very helpful and friendly staff, the patrons too. Not to mention this is an excellent, and clean facility. Definitely feel a strong sense of community at this location. Does not get better than this! Best Y I’ve been to so far.

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★ 5

Fantastic all around. I just started personal training with Dakota who is a GEM! Knowledgeable, kind, tough when needed :) and so experienced! If you are even remotely thinking of joining, do the tour with Mia, another GEM, and sign up for the assessment with Dakota. This has been a game changer for me. Shout out to Donna - holding it down in the mornings! :) She is another GEM! :) Also, shout out to the Y leadership for not hiring Harold, who is open about his use of marijuana while on the clock. Kind of a public safety issue especially with all the kiddos that go to the Y.
Blessings to all

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★ 4

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★ 5

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★ 3

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★ 1

If you are Black or a woman, beware. The leadership at this Y has exhibited discriminatory behavior toward these minority groups.

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★ 5

Wonderful!

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★ 5

I signed up my 12 year old granddaughter for Jim and Heather Gills YMCA volleyball camp during the week of July 22-26 (2024), the only available dates left. She had recently moved back to the area from the Midwest, and had just started benefitting from the wonderful gym facilities at the YMCA. The volleyball coach, Nikki, and her awesome staff, made my granddaughter feel welcome, and spurred her interest in continuing volleyball, and possibly other team sports. Great job! Thank you, Nikki, and all of the professional and friendly staff at Jim and Heather Gills YMCA.

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★ 5

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★ 5

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★ 5

Kelly at desk was great 😃

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★ 5

Great place to take the kids and get a workout in!

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★ 1

Just had a terrible experience with arla and Christie they were both being very rude and Arla was cussing and swearing at me cause I had a few small equipment outside to work out, next to the back exit. I've been going to the gym here for the last year and this was a very unpleasant experience. Both of them are very rude and unprofessional.

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★ 3

This facility is really clean and well organized! However, some of the staff interactions have been strange, I had a personal trainer that I was not working with comment on how I’m exercising and how I shouldn’t be doing certain movements. Then today, after working out in the same spot for the last month I was told that I’m no longer allowed to work out there because I’m being an ‘inconvenience’ to the rest of the patrons while in the middle of my workout and in front of all the other gym goers. This was confusing and overwhelming, especially because I’m socially anxious and try to stay to myself while I’m there. Just something for the staff to think about and hopefully get better about!

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★ 5

Excellent facility. Frances and the crew provide amazing service. 10/10!

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★ 5

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★ 1

I had a 11:00 appointment with "Heather" on 3/25/24. As I arrived 2 minutes early I thought I would sit outside. Two ladies sitting opposite from me with pool noodles obviously members, and a gentleman sitting to my left, could be of our struggling population, I don't know. I have never stepped foot on this property a day in my life. What I assumed was security, not glancing my way asked the man if he was a member? He replied "no, but I'm waiting on my grandmother, she has problems walking and I'm here to pick her up." Security said that you have to be a member to be here, few polite words were exchanged by the man explaining that he was picking up a elderly person. Guard told him to get off of the property, again, not asking me if I was anything. Gentleman left. And there I sat not a member of any YMCA, I was there to take a tour and to sign up as a member. THIS DIDNT FEEL RIGHT FROM THE START.
I went in at 10:47, checked in with front desk, said I had appt. with "Heather", "it's not 11 yet, she'll be out in 10 minutes, have a seat.......at 11:20, I went up to desk to ask again, at this point they asked which "Heather?" I don't know, "Heather this? Heather that? I don't know, I was meeting her at 11 to take a tour and sign up. We don't think it was "Heather", but we can give you a tour. By this time, we were all flustered so I just walked out, as I had my back turned the brunette, and yes, I knew it was her, in a very condescending voice said "well, have a nice day, Byee"
Got a call from Mia a hour later, stating that this happens quite frequently since the name has "Heather." I told her that as a Christian based organization, the man incident should have been handled differently. Why didn't guard get grandma's name to check if she was in there? If not, have said guy removed.
The whole experience at this location was uncomfortable and insulting to me. I told Mia that I cannot be associated with a Christian organization that treats our brothers and sisters like this. Mia told me that she will check into it.
****whenever I write a negative review, I never lash out, I always sleep on it for a night or so. What could I have done differently? I should have stepped in with the outside issue immediately but sadly I didn't.
In the future if YMCA is brought up in conversation, I will share my experience as well as I share my positive experiences that I have with businesses!

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★ 5

My husband and I love the Y! They’ve got great programming, the facility always looks clean, and Frances keep us coming back. She is such a light at the front desk. She has been consistently pleasant every time we visit.

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★ 5

Giant pool, always a couple lanes for adult swimming, regularly scheduled classes, exercise session and family fun time. Check out their web page for schedule. Giant hot tib and suana as well.

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★ 5

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★ 5

I can’t wait to go again tommorow the number 1 for me to go to I am a y member in the up of Michigan this place is just solid can’t go wrong love everything about it

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★ 5

Know this place since it was build. Great staff. Trainers, variety of fitness programs. Very good swimming classes for kids.
Love this place.

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★ 4

Excellent staff and equipment for the novice to the expert. This place has everything for your workout needs.

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★ 1

The pool is filthy. The pool vac has been broken for a substantial period of time. There is visible discoloration from algea on the pool deck, the tile line and the interior of the pool. The slime on the walls of the pool are detectable by touch. This is the most disgusting pool I have ever swam in. The aquatic staff is rude. The rest of the staff does not care about the unacceptable conditions. Terrible customer service.

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★ 5

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★ 5

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★ 5

Great well equipped and the friendliest staff in town

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★ 5

Great place to work out. Awesome staff.

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★ 5

Aquacise here is so fun

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★ 5

I absolutely love this gym! From the staff (Jamie, Brennan, and Trainer Mayes) all the way to the clean ammendities, I absolutely love coming here! It's got a great vibe, so many things to do, and it's got the loving St. Petersburg atmosphere of comradery and friendliness through and through.

I thought to myself I must be getting older to go from a conventional gym like Planet Fitness to the YMCA but after coming here for 6 months I realized that all I did was upgrade my lifestyle. Being able to swim, hop in the hot tub, sweat in the Sauna, take a cold shower, and then start my day AFTER working out has been a Godsend in my life.

Suffice it to say, if you're reading this and not already a member.. I implore you to give this place a chance to be your second home. <3

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★ 5

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★ 1

Rude employees working front desk. Girl manager has greasy hair and a bad attitude. Male manager is legit, and if it wasn't for him I would have canceled my membership.

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★ 1

They lied about the cancellation process and keep trying to charge me after I followed their instructions to cancel. Don’t sign up here

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★ 5

WOW what a wonderful place. Spotless, great staff always cleaning. Nice people, very quiet and equipped like I have never seen before. The cleanest pool anywhere. The gym is state of the art. All ages, a few kids, that are well trained. Tons of equipment and NO waiting, very courteous and respectful people. Easy to chat and make friends. I highly recommend Gills YMCA and the cost is minimal for what you get. NOTHING like the commercial gym's.

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★ 5

great place to hoop i love it, courts always clean and in good condition

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★ 5

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★ 1

They are a rip off.Member ship for single $50 but if you have a 8 years old it’s $80 monthly
Nonsense
No wonder ur membership so low

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★ 5

Great YMCA location! Very clean and well kept together with lots of activities for all ages

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★ 5

Staff is excellent. The facility is always clean and the machines are updated. We're so happy to have such a nice Y in the area.

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★ 4

The main gym is excellent! The classes are great too. Enjoy the heated pool. The Staff is friendly and helpful. The women's locker rooms need a total make over though.

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★ 1

the new swimming pool schedule is awful!

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★ 5

It's easy to leave feedback when you have an unpleasant experience, but there's a reason I wake up early, and it's because I love my 6 AM crew, and the Les Mills classes are the best! The Les Mills instructors are passionate! The staff is welcoming and helpful! Especially Jeff at the front desk; he makes you feel like you are part of the Y community! Shout out to our favorite instructor John, who always brings it!

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★ 5

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★ 5

This facility is amazing. The staff are helpful and very friendly atmosphere. Great for rehab people 👏 👍

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★ 5

Fun and friendly place

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★ 5

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★ 1

Cancelled my membership in September and they have continued to bill me every month despite refunding me for incorrectly billed months. I now have to get my bank involved.

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★ 5

Everything you want plus a great dry sauna.

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★ 1

The Young Men's Christian Association was originally built for veterans. This place gives a measly 10% off to disabled veterans. Most YMCA's give 50% off to disabled veterans.

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★ 5

Love this YMCA. kind, professional staff, ausome classes great pool very clean, nice to see a variety of ages keeping fit. Want to go every day ✨😄

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★ 5

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★ 5

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★ 3

I joined on Tuesday April 4th 2023. When I got home, I got thinking about what happened when I was there, and I realize nobody ever gave me a tour of the aquatic area. I kind of felt like I was being rushed away that day. That was the impression I felt that day. i’m gonna be going back to start my first classes aquatic area, hopefully I’ll be able to get a five star rating.

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★ 5

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★ 5

I’m nomadic and have lived all over the country. This ymca is one of the nicest and friendliest ymcas I’ve ever been to. Definitely has the best pool. Highly recommend!!

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★ 5

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★ 5

Great place to go for people over 50.

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★ 3

Nice gym no fun the basketball court not all ways open to ball on

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★ 5

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★ 5

I love this place! I’ve been going there for a year now and the verity of the programs, the pool and the workout/gym side are amazing. The cherry on top are the employees and coaches, there to HELP with a smile on their faces, and that’s should be the goal for a recreational place!! They make my day every time I step in…. Thank you 😊

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★ 2

I have been taking silver sneakers classes. The room that we use is too small for the amount of people that are attending. It is not a safe environment to be that close to eveyone. Plus the equipment not being monitored weights falling apart balls deflated and floors dirty. Also cabinet coming off hinges hanging like that for months.

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★ 5

Really nice and supportive over the phone

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★ 4

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★ 5

Gran atención y muy buenos programas deportivos

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★ 5

I've been a member for almost 4 months and haven't had a bad experience yet.I love the fact I can workout at 5am and use the hot tub after.And the classes are amazing too

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★ 5

Wonderful water aerobic classes.

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★ 5

Just a get place.

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★ 5

I've always enjoyed my time at the Y, hsve been a member off and on for many years... no place is perfect but St.Pete YMCA comes close.

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★ 5

One of the best YMCA that I have been to. Plus I think it's basically the best YMCA in the area so I drive 40miles just to use this YMCA. There are 2 YMCA that are closer to my location but the "Jim & Heather Gills YMCA" has much more equipment and other options to use. So when I want to go to a YMCA I normally make the drive to this YMCA location.

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★ 5

Enjoy everything about the gym. Group exercises are the best.

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★ 5

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★ 5

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★ 5

I absolutely love this YMCA Ms.Francis who works the front counter is so welcoming so understanding so patient She’s just such a delight to encounter she really goes above and beyond for her job She’s always so willing to help anybody.I also want too thank Mr.Newton, Mr. Ventura y’all are the best all three of make the YMCA feel like a second home!!!!!!!

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★ 5

Great customer service every day!

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★ 5

Dated gym, but very friendly/helpful staff. Les Mill classes have good instructors and participation is high. If you are looking into group exercise or Les Mills classes, this is a great place!

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★ 5

I love this YMCA. It's very clean and there is a ton of equipment. The staff is awesome! There are so many activities, classes and amenities available.

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★ 5

How bo you feel awesome.♡

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★ 5

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★ 1

We have used the ymca camps in several states for about 15 years and this is the first one that I really have negative things to say about. Parents are not allowed back to classes due to continuous “Covid threats” although members are in and out all day. I am a member and still can’t walk my child to his class. I went back today and saw the condition of these groups and oh my- I can see why my child is begging to be removed. Out of control. Disorderly. Dirty. Adult supervision is barely that. The young men and women watching over the children were less concerned with the children and more concerned about chatting and laughing. My son has been dealing with bullying and I couldn’t understand why no teacher ever witnessed it or stopped it and I now know exactly why. No one cares. I am appalled that the YMCA would allow their name to be used in conjunction with such a situation. I can’t even call it a program at this point. Very disappointed in the YMCA

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★ 5

I joined the Y just two months ago and am so glad I did. The staff is friendly and the facility immaculate. I go to a water aerobics class five times a week. The lively music and group participation keeps me moving. I had knee replacement surgery three months ago and this activity is perfect for a healing joint. Great job YMCA!

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★ 5

Great Staff nice place to work out. Very Happy.

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★ 5

I am a member from out of town and lifeguard for Y. It was a great experience. A lot mor going on than our Y. A lot bigger facility, too

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★ 5

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★ 1

How is anyone supposed to get membership information when your St. Pete membership people never pick up? I have now called for 3 weeks at different times with voicemail everytime. Leave a voicemail, no response. With all the fitness options in the area, you’ll really need to get your act together.

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★ 5

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★ 1

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★ 5

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★ 1

I would NOT recommend this location unless you do not value your time. I’ve been a member for some months now. Been to multiple YMCA locations in Downtown Tampa, Soho, Riverview, etc. I attend BodyPump class based upon the schedule that each location posts online.

The Jim & Heather Gills YMCA location seems to have an ISSUE WITH PROPERLY UPDATING THEIR ONLINE SCHEDULES. I set my alarm for this Saturday morning & drove a lengthy distance to participate in the 9:15am BodyPump class that they advertised online, only to be advised that there was really no BodyPump class at that time. Apparently, the class was not cancelled due to an instructor being sick or anything substantial. Reps at this YMCA location simply forgot to communicate this scheduling update to members online. Very unprofessional. They wasted my gas & time. Support other locations.

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★ 5

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★ 5

Clean & people friendly. I enjoy yoga & swim classes. Changing rooms are always in order.

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★ 5

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★ 5

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★ 5

Great family friendly environment..

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★ 4

Staff is great,facilities are very clean and the group classes are awesome 👍
Swimming lessons are excellent. Unfortunately their pumps are outside so everytime there's a storm they have to cancel. Still, worth it.
My only observation would be that they should fix or remove the the play place structure at the kids zone. It occupies a lot of room that could be used for a reading corner or more room for the kids to play.

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★ 5

Catch me in the sauna getting my sweat on

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★ 1

I called back in April to cancel my membership because I been unable to use my membership due my work and the woman who spoke with me told me ok is done and did not inform me of any other requirements to termine my membership. Two months later I am still being charged for it and when I go to the facility to speak of why I am still being charged they just said going forward you won’t get charged “sorry” , but didn’t respond for their mistake!!!! Would never go back to this facility!!!

Source: Google

★ 1

Do not sign your kids up for this summer camp! They will make u pay $230 as a down payment for 2 kids and tell you AFTERWARDS that the payments don’t guarantee your kids will have a spot week to week YET u pay for each week. IF YOUR KIDS ARE NEEDING SUMMER CAMP DO NOT STOP HERE ITS A RIP OFF THEYLL CHANGE THE PRICE AND AVAILABILITY ACCORDING TO WHO YOURE SPEAKING WITH. A BUNCH OF IDIOTS

Source: Google

★ 5

I talked to Izzy on the phone about a prospective membership and they were amazing! They were very eloquently spoken and patiently told me all the information I asked for. Could not ask for a better first impression!

Source: Google

★ 1

The gym itself is great. My interactions with Jeffery at the front desk was a bad experience. When I went to sign up he seemed annoyed and wasn’t giving me any information. As I was filling out the paperwork I was asking my questions (cancelling policy, sign up fees, etc) He aggressively highlighted the area regarding canceling and was annoyed that I asked. I could have read it but it is faster to ask and I felt rushed even writing my info as he was standing there. Usually staff members at a gym are upbeat and explain what they have to offer. I didn’t get a tour (wasn’t even offered) after signing up and he just made it so uncomfortable that I didn’t bother asking. Each time I’ve walked in I wanted to talk to a different staff member and I always get him. Very unpleasant person - not sure if he was going through something personal or that is just his personality.

Source: Google

★ 5

Swimming classes for grandchild... they really enjoyed it...

Source: Google

★ 5

Great place with good people who are always available.

Source: Google

★ 1

My wife has called to cancel her membership because of covid and the only way to do so is to go there in person. No way to cancel on line. Poor response. I suppose we'll have to go to the bank and stop payment that way.

Source: Google

★ 5

Source: Google

★ 3

There's always a problem with the spa.Everytime I've made reservations to use it it's not working.They always have problems with the hot tub.Its one of the main reason I go to the YMCA after a work out.Main concern of mine while I'm paying my money.

Source: Google

★ 5

Source: Google

★ 5

Professional and friendly staff life guards are very helpful and on point love my ymca

Source: Google

★ 5

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★ 5

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★ 5

Silver sneakers godsend
I am weaker than I thought so it is a great way to crawl back and cost 0 dollars. The senior yoga and tai chi sessions are rejuvenating

Source: Google

★ 1

I get sick every time I start working out here. After one year of constant upper respiratory issues, I called to cancel, website says you have to do in writing with thier from but since I had type A flu I couldn't get in to do till after the next month billed. They refused to credit me for the month that just billed. Dispute record of my call. Poor service!!!!!

Source: Google

★ 1

I asked if I could find a way to get a guest pass or something to help me get out of this cold and stay warm due to the fact that I am homeless and they refused to help me and refused to share the president's number with me for further assistance and trespassed me without continuing to respond to my issue

Source: Google

★ 2

Adults go here? Adults DO NOT talk about people constantly. As if you are not there. Many of the staff are so vain. If you glance or even look at them you must be inappropriately looking at them. At the life guard requirements must have changed drastically since i was one. Cause no way most of the lifeguards here can swim 250yrds. I wouldn't trust them to save me or my child.

Source: Google

★ 3

Closes too early. Should close no earlier than 11pm on weekdays.

Source: Google

★ 2

This review is regarding the picture company they use for sports... I had no idea I was to order and pay today for pictures on picture day... It wasn't in my budget today and my son is in a few other sporting leagues and I get a card to go online and look and choose and order at a later time. It was extremely inconvenient today to have to choose a package in the chaos that is this facility at all times with no pens available to even fill out the form. We have separate homes between the parents and I had to order and pay for my son's dad cuz we had no choice... That is not normal and incredibly inconvenient. I will think twice about signing him up here again. It's incredibly loud and jam packed all the time with very uncomfortable bleachers and the picture issue today put a really bad taste in my mouth.

Source: Google

★ 5

Source: Google

★ 5

Awesome gym. Awesome place

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★ 5

Great spot

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★ 5

Absolutely love this Y. People are very friendly and if problems do arise the staff works quickly to resolve the issue. I have had fantastic trainers in both the weightroom program and the swimming program.

Source: Google

★ 5

Everyone is so friendly. State of the art equipment and everything is so clean. We love it here while In town.

Source: Google

★ 5

The best ymca ever

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★ 3

Facility is outdated and should be remodeled. The gym is far too small.

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★ 5

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★ 5

Magnificent.

Source: Google

★ 1

Today my child went swimming and after she came back informed me that an older gentleman had exposed himself on the pool deck. I hope something happened from this and the member was reprimanded. No parent wants to ever hear these words from their child especially somewhere considered a safe space. Definitely won’t be allowing my child to swim here again.

Source: Google

★ 5

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★ 4

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★ 5

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★ 5

Wonderful place to get healthy!

Source: Google

★ 5

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★ 1

My daughter is apart of the dance program. I wouldn't advise minorities to bring their children here. They routinely do not acknowledge their minority dancers, they play favorites/ nepotism, have told black students they're too fat or slow, has been picked on by white students, unnecessarily singled out by the directors, some of these experiences apply to my own child. My child has been there since she was 5 an has been held back, not allowed to advance on account of age range but they'll make special exemptions for non minority students to advance. Which encourages lack of interest im sure that's the goal. Every year an throughout the year dance teachers come an go. It's a shame there are no other affordable dance academies locally.

Source: Google

★ 5

😎Family young old good health bad health Everyone benefits here. Wholesome Family Atmosphere. Disabled son comes here for hot tub to relieve his pain. His advise Call check IF hot tub open. It closes at the threat of thunder. 😎

Source: Google

★ 5

Source: Google

★ 5

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★ 1

money was taken out of my account for a membership that u don't even have! i called in spoke with soneone named Jeff was informed someone would call me and get the situation corrected needless to say that never happened so i left work early to go get situation rectified only to be told billing was gone but was informed again someone would call me on top of that got hit with overdraft fee because of their mishap! not professional not courteous an all around horrible experience left a bad tastse in my mouth for the ymca so will not be by going to this place ever again in life !

Source: Google

★ 1

Upset they dont offer day passes unless you know someone with a pass. And to buy a pass its very expensive considering i only would use it once a week. I thought the ymca was supposed to be an affordable place for wellness that was made available to all people. I think I will just stick to the outdoor pools. There financial assistance is a joke

Source: Google

★ 1

Thieves!!!

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★ 5

Great

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★ 5

My Best Friends And I are getting To do Zumba Javier Dones, Jungin Kang for about Ten years now it is very fun time dancing at the YMCA This is Your Special Olympics Swimming, Track and Field, Bowling Person Okay Every Body This is your Student Member Artist Ship Queen Princess Miss. Lindsay Michelle Johnson. Since 2009 and 2019. Okay Every Body.

Source: Google

★ 4

One of the best gyms in St. Petersburg. The people were always helpful, the gym equipment is all new and it ranges in variety. Specialized machines are plentiful. There's always a consistent sterile smell in this YMCA, which is reassuring. Showers and locker rooms are available as long as you bring your own lock for the lockers. Theres a nice bouldering wall (rock climbing). My only issue with the place is the temperature is far too cold and that any broken machine will likely stay broken for a few months.

Source: Google

★ 5

Nice place to hit the weights & the staff is pleasant.

Source: Google

★ 1

HOLD ONTO YOUR CREDIT CARDS HERE FOLKS! DON'T ALLOW THEM TO REMOVE MONEY FROM YOUR CHECKING OR OTHER ACCOUNTS. IF YOU CANCEL MEMBERSHIP THEY DON'T CARE. IF YOU CALL AND CALL, THEY DON'T CARE. THEY WILL KEEP CHARGING YOUR ACCOUNT ANY DAY ANY HOUR UNTIL THEY CAN STEAL IT AWAY. THEY'VE BEEN REPORTED TO BBB, FLORIDA DEPT OF CORPORATIONS, AND MY BANK.
CANCELLING A MEMBERSHIP MEANS NOTHING TO THESE PEOPLE.

Source: Google

★ 5

Source: Google

★ 5

The YMCA organization is wonderful here in Florida. You can purchase a membership that allows you to go to any one of their reciprocating facilities. I have been to a few. This one is fabulous. It is a massive facility with slamming zumba classes (Javier) a rock climbing wall and state of the art workout spaces (spinning and weights). Babies come through the door all dressed up in tutu's ready for class. Their is an outdoor soccer field. This YMCA exudes healthy community engagement. The staff was happy and proud of their facility (volunteering to show you around). Their large well maintained bathrooms are big enough for a parent/care giver to sit in a chair next to their child in the shower. I can't say enough...I loved it! Thank you Jim and Heather Gill.

Source: Google

★ 1

If you dont look a certain way security will treat you like your homeless. I couldnt even make it to the door without being turned around because i had my little 5 pound pomeranian in a little bag, my boyfriend could have waited outside with her but when the security gaurd said " do you have a membership" i said " no thats what im going in to talk to them about" he said you cant go in without a membership. How are you supposes to get a damn membership. Also i went in about 4 days befor this ( no security gaurd this time) and there were people there who im pretty sure didnt have a membership and i asked if i could just charge my phone up ( was waiting for my apartment to get ready and needed it charge im not homeless and i dont look homeless i had just got off of a plane in tampa) and they were super friendly about it and i told them i even had a dog it was no big deal. Since they were so friendly i thought id go back and get a membership but then i was profiled by the security gaurd out front who treated me like i was some homeless piece of trash or something. I am also a security gaurd myself. So i feel like ymca has friendly staff but whoever their security is contracted with needs to get it together better than that!!

Source: Google

★ 5

Source: Google

★ 5

Fantastic YMCA full of love everyone there care s about there health and helping others to be healthy and happy the pool is awesome and the classes are outstanding there is a rock climbing gym sauna and so much more I would like to volunteer there Steven Craig shopnick.

Source: Google

★ 1

The manager on 10/7/2018 at 1:30 PM was horrible every room had a fan except the gym the air was down for hours its unacceptable!

Source: Google

★ 5

Source: Google

★ 5

Workout room, classes, pool, hot tub, etc... Very attentive and courteous staff.

Source: Google

★ 5

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★ 5

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★ 5

So happy we joined - Best decision

Source: Google

★ 5

Great place

Source: Google

★ 5

Its a really good place to go work out the staff people are really nice.

Source: Google

★ 5

Everyone is friendly and l really like the Zumba classes.

Source: Google

★ 5

Source: Google

★ 1

I called a day prior to inquire about playing pickleball and I explained that I was visiting from another city. The person I spoke with informed me that pickleball was played at 7:30 a.m. on Wed & Fri and for me to only to bring in an id and they allowed 14 guest visits. Well, I showed up at 7:20 and explained to the white male at the desk that I was there to play pickleball & I had spoken to someone the day prior and told me I would have 14 guest visits. He asked if I was a member of YMCA and I told him I was not. He said it was policy to be a member and I was not allowed to play. The person on the phone didn't ask about membership, she just said to come in. Had I known anything about membership, I would not have wasted my time and gas driving over there.

I asked about a military discount as I am retired military with 23 years service. He mentioned something about waiving the fee, but didn't add anything further. When he was talking to me, he had a rude demeanor as he was typing on his computer, didn't apologize for me wasting my time, hardly any eye contact, like I was infringing on his day. Later found out he was the manager....what a poor example of customer service to set. For the reviewer who said the workers don't smile there.... It begins at the top...if leadership isn't smiling, no one else is. Like it was said in 'Remember the Titans'...."attitude reflects leadership"

From the feedback from reviews, they claim to address the customer service issues and unfriendly attitudes. Apparently, nothing has changed.

Source: Google

★ 5

Great place to work out, always clean, and well staffed, never had a problem with any of the staff, they are always helpful, and polite to me. Just The pool, and the sauna are worth the money , the parking lot is huge with plenty of parking,

Source: Google

★ 1

I come here with my client every weekend. The staff is horrible! They're so rude. No one smiles.. No one talks to you.. They sit there and talk to each other. I was thinking about getting a membership here but now im not because of that. I worked in customer service all my life and I was very disappointed at the fact no one has ANY great customer service skills.. Plus i asked them to refill the coffee TWICE. Only reason why i come, because i have to..

Source: Google

★ 5

Great place... Great staff!

Source: Google

★ 1

Came here with my friend who is working out. While waiting, I decided to look around. I barely walked past the desk and I was told I was not allowed to and had to wait seated in the lobby.
All I wanted to do was look through the windows to see what kind of weight equipment they had to see if it was worth joining. It would take me a total of 30 seconds. No. I don't want a tour. I just wanted to look through the window at the equipment.

Source: Google