★ 5

I like this gym. It’s very clean.

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★ 5

Na

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★ 5

Danielle did an excellent job. I really enjoyed her class as a first timer. She made it fun and I got a great workout! Thank you Danielle!!

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★ 5

Danielle is great. This class is all i needed for my core. Shout out to a great inductor.

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★ 5

I always love taking Danielle’s Mat Pilates class! It’s tough for me to get out this way after work sometimes (it’s me not you haha) but I always feel SO much better after coming to class!

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★ 5

I love Daniel’s classes. I want her to have more classes so I can go more instead of 1.

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★ 5

My daughter and I love Danielle’s Pilates class!

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★ 5

Danielle is an amazing instructor!! The reason I even make it to Tuesday Pilates.

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★ 5

Danielle is the best instructor! I love going to her pilates and body works class :)

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★ 5

Danielle did a great job at Pilates.

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★ 5

I've been going to LA fitness about 3 years now and have tried trainers all over the USA (I travel for a living). I can honestly say my trainer Lauren "Princess" is by far one of the best ive ever had. Eric Ingram does a great job understanding yoir goals and matching you with the right trainer for you. At the end of the day the only thing that matter is results and I will let mine speak for itself. (See before and after photos below)

The entire staff is awesome and very welcoming and ive never felt judged by anyone. Its the perfect environment to thrive physically, surrounded by like minded staff and clientele.

If only someone could convince Lauren to go easy on me especially on leg days but no pain no gain!

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★ 5

Body work plus with Danielle is awesome! A great work out for the whole body!

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★ 5

Danielle is our Pilates instructor she is the best. I love her clases

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★ 5

I love the classes. Keeps me motivated

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★ 5

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★ 5

My favorite classes are body Works and spin classes. Both taught by Kathy.. She is a super motivator. I’m so glad there’s a swimming pool here too.

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★ 5

I love Katy a clases the People are very nice

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★ 4

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★ 5

The Body Works class with Cathy is an amazing strength work out. Cathy is dedicated and positive and you see results quickly.

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★ 5

Cathy my body works instructor has changed my life. I feel better, stronger, no much pain on joints and boost to Mt confidence. Thanks Cathy ❤️‍🔥

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★ 5

Front desk made me feel very welcomed!
Thank you staff

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★ 5

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★ 1

Old and rusty equipment!

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★ 5

I recently moved down here and decided to check this gym out. Maya from sales gave me a tour of the facility. She’s very professional and I admire her vibrant attitude. Long story short, if you plan to join, make sure you ask for Maya!

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★ 5

Maya from sales was the greatest thing that happened to this club. The time I walked in to the gym I was nervous but she was the best helping hand

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★ 5

I never felt comfortable signing up at a gym until I met Maya! She inspired me to go after my fitness goals!! Love it here.

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★ 5

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★ 5

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★ 3

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★ 5

Here since 2004... always upgrading

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★ 5

Much larger than I thought it would be! The staff were kind for my first experience here, will come here again!

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★ 5

The personal training manager here at this facility is top tier 👌. I walked into this LA Fitness and met with Eric Ingram about wanting to change my life in March 2025. I recently had a baby, retired from the military, and lost my mother within the same year, struggling with my battle of depression, and the result was obesity. I knew I needed help with accountability and motivation; he gave me that plus more. He hooked me up with my trainer, Kai, and he and Kai brought me back to life. And I respect that they aren't afraid to tell you what you need to hear. If you want honesty, empathy, and someone who wants to help change your life, look no further. See Eric and his fantastic staff! Kai is an excellent trainer, but if you plan to come here looking for help while continuing to stuff your face and hold no accountability for your poor habits, don't bother. Save the slot for those who appreciate the effort they pour into them.

Source: Google

★ 1

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★ 1

I recently had a very upsetting experience with Eric Ingram (Personal Trainer Manager) at the Waterford location located @ 815 N Alafaya Trail, Orlando, FL, on September 4, 2025. His behavior was extremely disrespectful and unprofessional, and he should not be in the position he holds.

I had a personal training membership for six months, which had rolled over to a month-to-month basis. When I went in to cancel, Eric asked me why I was ending the membership. I explained that I’ve been going through a lot recently—two family members passed away back-to-back, and my newborn has been in and out of the hospital.
His response shocked me. He said, and I quote: “Oh, I was going to say you don’t look too good, so you’re not too far behind them.” I asked him to clarify, and he confirmed that he meant exactly what I thought—that I was going to die.

Already stunned, I told him that while he was trying to body shame me, I had also just given birth not long ago. His response was, “Oh, that’s more than baby fat.” Instead of showing compassion, he chose to insult me and make cruel remarks about my appearance. When I told him how inconsiderate that was, his reply was, “Well, that’s your opinion of me not being nice, and it’s my opinion of you going to die.”

I went ahead and canceled my membership and have since reached out to corporate. The level of disrespect and humiliation I experienced from Eric Ingram is unbelievable. Instead of handling the situation with professionalism, he insulted and body shamed me.

Someone in his position should know how to treat members with kindness, especially in sensitive situations. If he speaks to members this way, I can only imagine how he treats coworkers. I don’t know what the outcome of my complaint will be, but I want others to be aware of how rude and unprofessional Eric Ingram is, especially if you ever consider canceling a personal training membership.

Source: Google

★ 2

poorly maintained, overcrowded

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★ 5

Love this gym, comfortable environment. Friendly staff. The regulars here seem to have great community within these walls. Every day I go in and it’s all smiles, no egos.
Eric originally signed me on, wasn’t able to do the personal training but I am still was able to achieve all my goals here.

Source: Google

★ 1

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★ 1

The front desk messed up and used my credit card information for another persons membership. I’ve been paying for someone else to use the gym for 6 months apparently. Pretty big mess up in my opinion. No offer to give any special deals or discounts because of the huge mistake. I guess I’ll be getting a new gym after all these years, very disappointing. Also yes, a lot of the machines are super old and the sauna breaks down a lot. It’s packed and the members are pretty rude most times.

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★ 5

Nice and clean. People nice too..even helped me change weights when I couldn't figure it out myself.

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★ 5

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★ 1

5 personas en el mostrados y ninguna pueden inscribir siendo las 9am, y si quiero entrar hoy debo pagar 20$ ya que “no hay nadie” disponible para hacer inscripciones 👍🏻

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★ 1

This is LA fitness More is LAughable, we pay premium membership with a bigger annual fee compared to the leading competitors. Let’s start with what others have better hours, updated and maintained equipment, bathrooms with privacy. And the list can go on and on. The excuse from the rolling management is COVID delay. How long is that going to be we have other companies taking over 24hours and making them better while y barely can maintain the three you can barely maintain. It’s slowly becoming like anytime without the hours. There is a lot of development around the area but nothing has changed in this facility in the decade I have been around. Do better.

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★ 1

I’m extremely frustrated with LA Fitness Waterford. Today at 7 a.m., when many members are finishing their workouts and need to get ready for work, they shut down all the showers to power wash them with no warning or notice. This meant we couldn’t shower before heading to work. I commute from far away and have no other place to shower, so I was forced to go to work without one.

They don’t always close the showers, but it’s frustrating when it happens during peak morning hours. Cleaning should be done before the gym opens or when it’s closed. If they absolutely have to clean during operating hours, they could at least close half the showers at a time instead of all of them. So if you’re looking for a gym to shower in the mornings, be aware this may happen every now and then.

Source: Google

★ 5

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★ 5

Had a great experience at LA Fitness thanks to Adam. He was super nice and really helpful. He took the time to answer all my questions and made everything so much easier. Really appreciate his support!

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★ 5

Guadalupe es excelente con sus clases de zumba

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★ 5

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★ 1

Poor Front Desk Experience – July 24, 2025 during afternoon – LA Fitness Gym. I’m writing to share a disappointing experience I had at your location at 815 N Alafaya Trail, Orlando, FL, on July 24, 2025.

As a long-time member who frequently uses different LA Fitness locations across the country due to travel, I value the convenience and consistency your brand typically offers. However, today I was treated with unnecessary rudeness at the front desk. When I attempted to check in, I was abruptly told, "You can't join this club."

When I asked for clarification, the front desk staff simply replied, "It's not my fault, the computer didn't show that," offering no apology, explanation, or attempt to assist. I was left feeling unwelcome and dismissed — not the level of customer service I expect from LA Fitness.

I believe situations like this could be handled much more professionally and courteously. A little empathy, a simple apology, or an effort to investigate the issue would have gone a long way.

I hope this feedback helps improve service at this location. I’d appreciate if someone could look into what happened and ensure that all staff in especial a lady who is today are trained to handle members respectfully.

Thank you
Thank you for your attention to

Source: Google

★ 3

Staff are not helpful at all!!

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★ 2

I came in to take a look around. The guy at the membership desk seemed more interested in his phone than anything once I told him I was looking to go through my insurance benefits for my membership. Definitely looking other places ...

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★ 5

I am a senior member of this location and last night my car got stuck in the parking lot. The manager Clarissa was so helpful along with her I had three members along side me getting my car out. There are still great people in this world. Greatful for my gym community.

Source: Google

★ 5

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★ 1

I went on the gym with my daughter, that I picked up from summer camp and wanted her to sit ant wait for me. I've done it once and knowing that honestly I did not pay for an extra person, as she was walking and touching , I ordered her to sit down where I could see her and continued my work out, which was just an hour long because she,&had someone then approched me and letting me know that it is not allowed for her to be there, this same day, I would have just had other pick up arrangements for her but since she was in my itinerary, why not kill two birds with one stone?
she is 11, I was looking forward to my Zumba Class, Ive been going to this gym since 2018, same location, In and out gym relationship so in my way in, I was blocked by a gentleman at the check in, letting me know that I needed guess privileged to have my daughter wait for me inside, rules are rules and it might have passed once but if it not ok, I accept and understand completely. I asked him, does that mean that she has to wait on the loby while I'm inside of a the Zumba room, by herself, he said "YES, that's correct" so I first decided to cancel the class and go back home with my daughter but then changed my mind because I was like, I'm already there might as well take the class, I went back inside, and as I was getting back he was tagged out from his position by another employee, I went to the side, next to the registration booth to make the inquiries of upgrading my membership as I would have done it anyway since Ive already made my mind about having my 3 months baby enrolled in the kids club tje month before.He proceeded to stand next to me as I was waiting next to the registration booth&this is the area where you normally go and if you want to change or upgrade your membership,right? So, pacing and waiting, because, he felt that I underminded his mighty authority, he was just waiting to give me the clapback. The gentleman at the registration was busy with a customer and I was still looking forward to my class,I asked at the other gentleman at the check in area, what does it take to have my daughter add or coming in with me all rules apply evidently,a pass or something for my daughter just for the day. Before giving the other gentleman a chance to answer he proceeded to let me know that "whatever you were trying to ask over there, (registration booth) is the same thing over here" "you managed to pass me and go overthere anyway, when I've already spoken to you and I am manager here...."not only interrupted me to make a point about something that has nothing to do with him and his bruised ego but he continued to tell me that "even if you wanted a pass for the day it cost "$20", with this condescending tone as if I could not afford it, and when I confirmed with him the sum of $20 dollars he just stated so we can move on, he now tell me "anyway you don't have guest privileges" she can't be inside and he then offered the option of the kids club just to take it back and reiterate, that this option is "close anyway" and she is underage for the pass that he previously offered without asking about her age first. As manager instead of offering me different options, it was easier for him to close ALL possibilities and opportunities to sell a bigger and more suitable package and chase us out,even the website offer free passes but confronting me was more important of an accomplishment to him. Good job ruining the experience for a brand you are suppose promote

Source: Google

★ 1

Used to like this facility until my car was broken into, window smashed, while i was DIRECTLY in front of the property. Only to learn they do not have external cameras on the property. Now feeling my safety is at risk I have decided to never return to the property. These employess have given me false information on, when, and how to cancel my membership. Adam lacks any empathy and has encouraged for me to just charge back my card.

Source: Google

★ 5

The gym has the best management Adam was great! Thank you for your support and orientation today! The gym is clean and people there working out do their share also! We all do our part on keeping the gym clean. The staff is friendly and helpful, it has been a great experience.

Source: Google

★ 1

We considered starting a membership here. We had our son doing swimming lessons and during his first week, we found out that the health department closed the pool. A couple weeks later the pool was closed because the pump wasn't working. Maybe everything else is excellent here but be afraid of the pool... update: Swimming classes are constantly canceled now because the pool is unsafe.its sad.

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★ 5

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★ 1

Super unclean… I found a rotten banana and wad of hair against the wall

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★ 5

I went to many different gyms, but this one at Waterford lakes is the best for me , I’m filling comfortable working out there
Staff very kind , always clean environment and their users are friendly people

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★ 5

The gym in lake Mary was clean and people very nice

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love this gym!

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★ 5

I absolutely love coming here. Staff is friendly. Great clean environment.

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★ 5

Best gym service

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★ 5

I've been a member of this Gym for many years. Great service, clean environment, and helpful staff.

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★ 5

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★ 5

Great Gym, great service, great manager !!!

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★ 5

Loved the atmosphere of this LA fitness!! . Met with Eric Ingram and he was very professional and even held a training with me and it was everything plus more . Showed me a lot in 30 min!!! He is the best to do it !!! 2 thumbs up Thanks Eric

Source: Google

★ 5

I absolutely love this gym! The vibe is so welcoming, and it makes working out something I actually look forward to. Everything is super clean and well-maintained, and the equipment is top-notch, which makes a huge difference in my workouts.

I have to give a special shoutout to LAURA — she’s the best! 💪🏻 She’s always so attentive, professional, and genuinely cares about helping people. Her positive energy is contagious, and she makes every session even better. Honestly, training here has been such a great experience!

Source: Google

★ 5

I joined the gym a couple weeks ago and was looking for a better solution. The head trainer Eric evaluated me. Busted my butt for then next few sessions. He then added Laura to mirror my training he was giving. He explained to me he wanted her to work with me for the future.
Laura is a bigger butt (###) kicker in my opinion. Not to take away from Eric one bit.
Not only does she push me. She also has a passion for helping others get you to the next level and more. The last couple times leaving her session, I have felt completely worked up. She makes the session fun and challenging without taking it easy on me. I show her the same commitment she shows me and looking forward to her continuing to kick my butt. I also just learned she is a nutritionist. I’ll be looking into this help also. Life is hard and we all have different stresses. She seems to take them away to help me focus on my workouts with her.

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★ 5

ben

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★ 5

Hercules is my doggg I have a great time every time I’m in there best gym I’ve ever been to!

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★ 5

I love this location, very friendly staff and the nighttime janitors Camila and Jocelyn do an excellent job! And the cafe with amber and Sonya they are all the best

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★ 5

Janet is an Excellent trainer and yoga instructor! I love her body works and yoga classes on Saturdays morning ! She does a good combination of fully body work exercises and challenges you to always improve ! Thanks Janet!

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★ 5

Janet K is a great instructor. She keeps the energy going and pushes us to do better through out the entire class.

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★ 5

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★ 1

I canceled my membership after 1 month because I got super sick from there. There is a lot of mold, rust & the machines are not cleaned well.
I've been a member off and on for many years at the same gym, and NOTHING is kept up. I mean, 1 of the ladies showers had a huge hole and rust everywhere, and when you go to pool/hot tub, look up at the ceiling. It's disgusting.
I say down at 1 of the machines 1 day, and it was covered in SWEAT (puke). I know that was not their fault, but I've seen trash in different places on the floor on the banister (on different days), and no one picks up anything.
I can not afford to be out of work for 2 weeks again.

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★ 5

Excellent… awesome vibes

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★ 5

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★ 5

The best gym!

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★ 5

Love it

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★ 5

10/10 would recommend

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★ 5

Been going to LA fitness for 12 years now. Now that I have kids, I love using their childcare and love how there are so many locations to chose from! One of the employees here, hercules, is really nice!

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★ 1

If you sign up, make sure you don't want to cancel your membership bc LA fitness forces you to come at a time when a manager is at site from M-F only, to provide you with a cancelation form. If you ask for one, the front desk person will say there's no way for them to give it to you. So if you have a M-F 9-5 job, you have to take time out of your job to come stop giving them YOUR money. But if you want to sign up with them, that's any time anywhere any place.. it's easy to take your money but to give it back It's extremely difficult.. why is that LA fitness?

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★ 5

Joseline is an amazing zumba instructor! She keeps the classes challenging but she’s easy to follow. She keeps everyone engaged and has new content regularly.

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★ 5

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★ 5

Guadalupe Barrera Zumba class is Wonderful, great exercise and fun! The trainer is an excellent dancer!

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★ 5

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★ 5

Excellent

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★ 5

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★ 5

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★ 5

Staff is super nice and always feel welcome.

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★ 5

The staff is so friendly!!

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★ 5

Great places, Nico is an amazing host

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★ 5

I absolutely love the Zumba class! The instructors are energetic, encouraging, and make every session so much fun. The music is upbeat, and the routines are easy to follow, even for beginners. It’s a great workout that doesn’t feel like exercise because you’re having such a good time dancing. I leave every class feeling energized and accomplished. Highly recommend to anyone looking for a fun way to stay active! I really enjoy class by Guadalupe and Vivied!

Source: Google

★ 5

Zumba classes are awesome

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★ 5

I love zumba here with Many of the Instructors. Guadalupe is my favorite.

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★ 5

Cathy,
Excellent teacher! Always with a good vibe!!!

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★ 5

I love coming to Cathy’s bodywork’s class. She is so positive and encouraging. You get a full body work out whether you are a beginner or advanced in working out. I only wish she had another bodyworks on Thursday or Friday at the same time. She is an excellent instructor.

Source: Google

★ 5

Cathy S - amazing instructor! I always look forward to her body works & abs class.

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★ 5

Kathy’s class is the best workout ever!

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★ 5

I love Cathy! She is so amazing and positive and powerful. I always get a good workout!

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★ 4

Me and my boyfriend Nick have been coming to this gym for almost 2 years now. I take my son to the kids club and pool, he loves it! We have been to a few la fitness across Florida they offer more than most. They have a cafe, sauna, pool, hot tub, basketball court, kids club, not every la fitness has all these things. I love that they do. The staff is amazing! Always so nice and laid back. I love the vibe. Although I do notice there is sometimes new faces. I have been to a la fitness that had towel service which was so nice. But this one doesn’t. I wish they did. Also another la fitness has an indoor playground and slide in the kids club my son loves. Wish they had it at this one. Also the cafe is different hours than the gym. But that doesn’t bother me much anymore since I stopped buying smoothies to save money. I wish they had a reward system like buy 2 smoothies get one free. I would probably start buying them again. But more than anything I wish the kids club was open more. I would love to be able to work out in the afternoons fri, sat, and sun when I have my son a lot of the times. My bf Nick loves going to the gym on the weekends and then comes home to watch my son so I can go if I want. But I would love to be able to go with him. It’s too bad the kids club isn’t open even for a few hours 4-7 or 5-7 would be amazing I would pay an extra few dollars for it if they offered it. I do love that this locations kids club has more space for the kids to run around than all the others. We love this gym!

Source: Google

★ 5

Bryn is an authentic yoga teacher. She’s very knowledgeable at guiding and modeling the poses. She breaks poses into smaller steps to help you and provides modifications for all levels of students. She’s very dedicated and cares about her students. Fantastic class!

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★ 5

Me encanta todo. Las clases los maestros todo es muy práctico

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★ 5

Janet is an excellent yoga instructor . I enjoy everyone of her classes.

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★ 5

Enjoyed Janet’s class. You can add more weight and go at your own pace and her music was fun!

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★ 5

Súper knowledgeable and pleasant. Overall great workout too! 💖

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★ 5

MY OG GYM FOR A DECADE

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★ 3

Overall you can get a good workout. The price point is expensive for a gym with old equipment, filthy ceilings, disgusting locker rooms, and rusted equipment. 60+ a month with an annual fee within 90 days and you get nothing in return. Where does the money go? Should trickle down to some upgrades..Place needs a facelift asap. The turf area is awkward and should be where the squat racks are in the rear of the gym. Whoever designed the floor plan has no knowledge of fitness. It’s tight and jammed during peak hours. The entire free weight area needs to be moved. Unfortunately this is the best gym in the area. Not saying much.

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★ 5

Great Gym. Friendly staff. Mat Pilates with Danielle is my favorite and look forward to going on Tuesdays. Also yoga with Gabriele is something I look forward on Sundays. They’re both great at what they do!

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★ 5

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★ 5

Danielle’s Pilates class was a great workout. First time I have ever tried and I am in love with it!

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★ 5

Zumba Instructor. GUADALUPE BARRERAS one of the most inspiring instructors to dance with. She brings energy, a welcoming smile to the dance floor on every class. Guadalupe brings people together and the people follow her wherever she instructs.

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★ 5

Guadeloupe, Arielas, Joseline, Giselle, Cathy, and Danielle are absolutely incredible and inspirational instructors!!! Classes go by so fast and are so much fun! I can’t thank these ladies enough for helping me get back in shape and continue to keep me so motivated!!!

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★ 5

Guadalupe’s class is the best, love all her classes I try not to miss any of them

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★ 5

Guadalupe, she is amazing, energetic, her class is amazing and you workout while dancing!!

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★ 5

Guadalupe is my favorite Zumba instructor!!

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★ 5

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★ 5

Guadalupe!!!! Awesome Zumba class!! Full of energy!! Thank you!!

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★ 5

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★ 5

Absolutely love the fitness classes. Love all the zumba instructors. Body works and abs with Cathy is AMAZING. She is so inspiring. Marjorie is fabulous too. Everyone is so motivating. Been coming to la fitness for years. This gym ROCKS!!!

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★ 5

Kathy’s body works class is amazing! Such a great workout. She packs in so much in a 60 minute class!

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★ 5

Love my class Tuesday with Katy she is amazing and Marjorie on Sundays… Thank you

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★ 5

Body works with Cathy is amazing. She knows her stuff and always great you with a beautiful smile.😊

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★ 5

I love Cathy class, all her class is great. 🤩♥️

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★ 5

Kathy is a wonderful positive teacher and I really enjoy her body Works abs. I highly recommend it.

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★ 5

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★ 5

Abs classes have change my body for good. Ms. Janet has been very consistent and she motived us to continue coming. She is absolutely awesome!!! I love the way she does all her classes.

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★ 4

I did a body work out class with my mom and Ms. Janet instructed the class with great energy and great motivator. Definitely attending again to her class

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★ 5

As a 62 year old I would put exercise and weight training as the main reasons for my overall continued health. Hardest lift in LaFitenss is the front door! Great staff. Great gym.

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★ 5

This gym is the best always clean and the staff is so friendly. Hercules helped me out while I was there he is a great fit to the team

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★ 5

Excellent spinning trainer 👍

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★ 5

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★ 5

Brynn is one of the best yoga instructor I have done thank you so much for your time 🫶🏽🤗💛

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★ 5

Very knowledgeable and patient yoga teacher. Brynn is the absolute best yoga instructor.

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★ 5

Brynn is an awesome instructor.

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★ 5

Great yoga class with Brynn

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★ 5

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★ 4

This gym is closer to my apartment and I love the environment around it, it prompts me to achieve my healthier lifestyle and goals. I did have an instance where I was followed by one of the personal trainers to my car which I did not feel comfortable with especially since in any other esporta I feel safe to be alone. Other than that, id say this gym is good and can be busy most mornings I come but I don’t mind too much.

Source: Google

★ 4

Buen ambiente, falta cuidado pero en general mejor que otras localidades

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★ 5

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★ 5

Have been going religiously for a year. Gym is always clean and in good condition

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★ 5

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★ 5

Really nice gym, very clean and all the equipment and courts are spotless. Thanks to Joselyn the cleaning lady.

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★ 5

Night shift cleaners. Are busy all night and doing a very good job

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★ 5

I’ve been working out at Waterford LA for a couple years now and it’s honestly a great place very clean and if you go out the right times, you can really have a good workout. There are always cleaners throughout the day to keep the place very safe and sanitized, and the staff are very helpful and welcoming.

Source: Google

★ 5

best gym in orlando!!

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★ 1

Small, to old and mates are ripped
smell so bad they don't put the AC one

, I called multiple times to cancel my membership I tried the email too
no reply
I can't go and they keep billing me
This is so unprofessional

Source: Google

★ 5

I love working out here!!
All the staff are amazing and attentive!
Very clean
Big gym!

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★ 5

Jocelyn provides outstanding customer service unconditionally to all guests that come here! I always see her making sure the place is safe, spotless, and sanitary. I come in with a smile, and leave with a bigger one 😄 This establishment in general has a great environment making you feel welcomed and appreciated! Enough said!

Source: Google

★ 5

Great gym! Love the atmosphere. All the facilites. 10/10

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★ 5

I love LA fitness, always a good experience here! They have a wide variety of equipment and machines to hit whatever you need and a bunch of workout classes too. Ask for Hercules, he’s the best employee here!

Source: Google

★ 5

Love L.A. Fitness, has been my favorite gym for years! Hercules is the best here!

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★ 5

Staff is so friendly ! Highly recommend

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★ 5

Great environment and friendly staff!

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★ 5

Source: Google

★ 5

Source: Google

★ 5

zay was the best so nice and accommodating ! I want to send everyone to him only!! He is great and cute too!

Source: Google

★ 5

Very clean gym with a great staff

Source: Google

★ 5

Great Gym with great amenities, also the staff is very helpful!

Source: Google

★ 5

Source: Google

★ 1

Gym smells really bad as soon as you walk in. Bathrooms are not clean, and on hot days, it’s always super warm. I try to go to other locations the majority of times but unfortunately this is the closest to my home.

Source: Google

★ 5

Well equipped gym. Great time.

Source: Google

★ 4

Source: Google

★ 5

The gym manager Hercules at the Waterford location is an amazing dude, greets great every time at the door

Source: Google

★ 5

Source: Google

★ 5

Love this gym. The staff is so motivating and encouraging. shoutout to Hercules for motivating everyone !!!

Source: Google

★ 5

La Fitness at Waterford lakes is a great location. Hercules is the friendliest worker i know, he’s always there to help everyone out!

Source: Google

★ 5

Friendly staff. Gym floor is generally neat/organized. I DO wish they would open up at 7am(instead of 8) on weekends/holidays though.

Source: Google

★ 1

This place has a severe lack of cleanliness. The second floor houses multiple rusty, non-functional cardio machines, and the whirlpool has been out of service for months. The unhygienic state of the bathrooms is also a concern. It seems that the management relies solely on the location to justify the costs, but it fails to address the cleanliness and maintenance issues.

Furthermore, the trainers' approach can feel pushy and disingenuous. They insist on a mandatory introduction to the equipment, which appears to be a ploy to sell additional services, rather than being upfront about their intentions. Due to these factors, I cannot recommend this place and will not be returning.

Source: Google

★ 3

Love the gym ⛹️ but they seriously need to at least go back to their pre-pandemic hours! The hours suck! They shortened them during COVID and kept them that way. How can they compete with Crunch across the street who are open 24 hours? Seriously. LA Fitness is way better but the hours suck. That is why a ton of people are going across the street. I hear it from the former gym members.

Source: Google

★ 5

Source: Google

★ 3

Good place not really clean when something breaks up. They took 4 ever to do repairs.
Pool water is always cold

Source: Google

★ 4

Source: Google

★ 4

This is my gym it's pretty good it gets a little busy could use a few more machines in particular types

Source: Google

★ 3

This gym doesn’t have a cycling room. I like to do my cycling kinda privately like the others LA Fitness. This gym would be perfect if it would have it.

Source: Google

★ 5

Always clean and staff is great. Love the kids club and classes!

Source: Google

★ 5

Source: Google

★ 5

Gym is good . It can be crowded at times and love that it has a kids club for me to still get a workout in .

Source: Google

★ 5

LA Fitness is a wonderful gym at the Waterford Lakes. Hercules is a great employee and was so willing to answer my questions! If you have any questions, go to him!

Source: Google

★ 5

working out at LA Fitness is so fun, check out this cool salesman Hercules

Source: Google

★ 5

Source: Google

★ 5

Hercules rocks ! The best and knowledgeable trianer!

Source: Google

★ 1

08/2024:
This is the second day they have no wipes or spray bottles to clean the machines. If people understood the amount of germs you get at a gym. The colonial gym location was a lot better managed
Training:
Some trainers are good and genuinely care, but others don't.

Overall:
I was told by a previous employee of LA fitness that Crunch was a better company.

Building:
The cleaning staff has been much better of late but I did notice a few times one of the cleaning staff leaving the toilet brush on the counter while she did other tasks in the restroom which is very gross. The toilet brush should never be placed on a surface where people put their hands, bags etc

Source: Google

★ 1

Very disappointed with the management name Hercules, I got a 3 days pass from a friend and member from this gym and they didn't granted the pass, they came with the BS that because I went to the gym in April and paid $20 day to workout I already know the gym and can used the 3 days free pass. I read all the small prints in the 3 days pass and doesn't said anywhere that if you have been in the past you can't use it. He just came with that rule and doesn't have any support any where. Hope someone talk with Mr Hercules

Source: Google

★ 5

Nate is a great trainer, we did chest and tri’s today. Awesome time, thank you so much.

Source: Google

★ 1

Wow now i know exactly why this place has 3.6 stars. I went there with a pass yesterday and they refused to let me workout. They said i was on a pass 5 months ago which is not true. I went to a gyn callled esporta and did not even workout due to the sauna being broken and bathroom was filthy. I was not aware that these companies are the same. They have different names and different websites. Well I just want to thank Adam for being rude and not giving me the opportunity to workout there. Because I joined a completely different local gym that is super nice. I didnt need a pass and i didnt encounter rude sales people like Adam. When i sat down with him he didnt even get of his phone, i was just staring at him and he didnt even acknowledge me. It was uncomfortable. Honestly im thankful cause i would have jouined this old gym with rusty equipment, had he honored the pass. I would say tha la fitness really shouldn't turn away people who are potential customers but this gym and any gym with these 90 antiquated tactics are on their way out. Their days are numbered and the funny thing is they dont even realize it. They are the blockbusters of the gym world. The gym i joined didnt use any high pressure tactics or make me do a tour nor did they make sit a desk for 30min. As if im buying a car, lol.

Source: Google

★ 5

Great place to work out. Kb is an amazing trainer and Hercules is very knowledgeable and helpful around the gym.

Source: Google

★ 4

It’s a great gym, very well located and has awesome staff. The personal trainer Hercules is a great motivator!!!

Source: Google

★ 4

My new friend Hercules agrees…ur never too old (in my case, not Hercules 😉) to get in good shape here at Waterford Lakes!!

Source: Google

★ 5

Been going to LA Fitness for a little over a year now. Great place to work out with super welcoming employees like Hercules! Love my gym 💪🏽❤️

Source: Google

★ 4

Source: Google

★ 5

Been going here for years. It can get pretty busy, but the people I know, I love. Hercules works there and is so nice and kept me motivated during my workout the other day. Just like any gym there are ups and downs. Just got to look past some things and go in and get the job done.

Source: Google

★ 5

I absolutely love coming to LA Fitness! Hercules is absolutely amazing. Hes friendly, personable, and is attentive to all his guests. his bright face and encouraging smile makes my gym visits so much more worth it! He’s very knowledgeable and always open to answering my questions!

Source: Google

★ 5

The Sixty club with Hercules.

Source: Google

★ 5

Hercules is so positive ⭐️

Source: Google