★ 5

Awesome gym and friendly and knowledgeable staff

Source: Google

★ 5

Love the staff!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

I've been going to this gym off and on through the years. In the beginning, way back in the it's, it was really a nice clean place. Now though, it's totally disgusting and filthy. I have talked to several other members in the past few months and heard the same complaints about all aspects of the gym, especially the pool and hot tub area. So I think I'm pretty much done with this location. Some of the other locations, like Alton, are so much nicer, cleaner, and well maintained

Source: Google

★ 4

My son loves playing basketball here and it keeps him busy for that I give four stars

Source: Google

★ 3

Source: Google

★ 5

The staff is very friendly and welcoming, equipment is in decent shape, and they do a good job keeping the place clean. You can tell they care about the gym and their members.

Source: Google

★ 4

I would have done 5 stars if the equipment was newer. Staff is friendly. Definitely overdue for an upgrade/renovation.

Source: Google

★ 5

My family and I have been going here for over 10 years. Great and friendly staff, especially Matt. I’d recommend this gym to anyone who wants a great workout.

Source: Google

★ 1

I appreciate the workers here. But the gym is just so dirty I can't go back. I've gone for a year and quit multiple times, but it's so nearby I just end up going again. I'm scared that it's so dirty I will catch something from the bacteria, although I try not to touch any of the equipment and wash my hands a lot. I don't want to bring it into my house through my shoes so I'm just going to quit once and for all. There is some person or trainer who is there 24/7 and plays music loudly in the mirror room where you can't hear your own headphones, I've seen them sleeping there, eating, I've never once gone there and they weren't there. And I've been going for so long. It would be fine if they were just working out but I rarely see them working out, mostly just talking very loudly, playing music over the speakers, going up to every girl that comes in. It feels overwhelming sadly. I hope they are alright I know the economy is tough right now.

Source: Google

★ 1

All the machines are old. I went to the pool saw 2 roaches. The men’s bathroom is a bio hazard. I switched to the one in lake worth and is much better

Source: Google

★ 1

Poor signal, machines are always out of service and someone stole my jewelry from the girls bathroom. Cameras were out of service near restroom area when I asked to see video. Amazing

Source: Google

★ 5

Source: Google

★ 3

Came there for sauna and pool, because our current gym doesn’t have this options.
And decided to stay at our current gym
Reason- sauna is fantastic, hot, exactly what I like, but… pool is not very clean( hair, bandages, napkins around and in the pool), showers are dirty!!!! Hair everywhere, tried not to touch walls when showered- disgusting….
LA FITNESS has great amenities: gym, classes, pool, sauna and etc… but in such a big place they definitely need to have cleaning personnel all the time!!! So many people sweat there, equipment has to be cleaned!

Source: Google

★ 1

I’ve never even been to this gym. They call me every other day they leave no voicemail at all. At random times and I tried calling them back today and the people were rude especially I’m assuming whoever the manager is and hung up on me.

Source: Google

★ 1

Checked our child into the childcare and not even 15 minutes later, got him back covered in marks. There are no cameras in the childcare center like I was told there are when I toured. Only one adult to manage how ever many children there are. Horrible experience and will never be back. The only reason I can justify even 1 star is they let me cancel my membership in under a minute.

Source: Google

★ 4

Source: Google

★ 1

Jason was rude and made up policies so that my wife and I could not come in and use our 3 day pass. DO NOT WASTE YOUR TIME AND MONEY HERE

Source: Google

★ 5

Awesome

Source: Google

★ 1

I am a +1 for my husband and go here every once in a while. I cannot believe this location is allowed to stay open the way it is! I thought companies have standards to which their locations have to be run by?
Crusted & rusted machines. Rubber from handles peeling & sticky.
I’ve been to trailer restrooms at outdoor events that are nicer than the bathrooms here.
Front desk might as well be nonexistent not greeting customers and with their face in their phone. The “trainers” talk down to the people they are “training”, giving them attitudes while explaining workouts and just overall appearing to hate their job (can’t say I blame them but still). When they are not talking down to the elderly they are slouched in their chairs also on their phone.
Ordered a shake from the Energize cafe and the person who took/made my order was on a call on his cellphone the whole time. Would touch his phone, put hands in pocket and then touch fruit right after.
Just yuck. This place needs to be saved but unfortunately they probably won’t because customers keep coming! $$

Source: Google

★ 5

Great workout, fantastic Spin class taught by Ron....and it's not because we have the same name...just damn good ride

Source: Google

★ 4

Overall it is very clean and there isn't too many people working out there. the only issue was some of the machines are broken. I will definitely be going back

Source: Google

★ 1

I cancelled my membership over a YEAR AGO, and every few months I will get an email saying that they are trying to process a payment on my account. I have spoke to corporate, the managers, EVERYONE. I was told multiple times that the issue “was resolved” and now over a year later, it is still occurring. 0 stars if I could.

Source: Google

★ 4

Source: Google

★ 1

Fox News is a propaganda " entertainment" channel for cult members. Why is it on most of the gum owned TV screens at this gym? What an embarrassment and bad choice for paying members.

Source: Google

★ 1

Prices are ridiculous, weights and equipment are old… there’s much better gyms right down the street for much less…

Source: Google

★ 3

Two story impressive gym at initial glance. As I worked out on the various machines I noticed the weight stacks had surface rust. I also saw areas of chipped paint and torn rubber hand grips in many areas. Maintenance should be routine and consistently on going. My boyfriend was so disgusted by the filthy Men's room that he waited to use a towelett to clean his hands. I'd advise choosing another gym from the multitude in the area.

Source: Google

★ 4

Buen gym

Source: Google

★ 5

Source: Google

★ 5

Good gym people are friendly and at the time I go its not jam packed. Works perfect for me

Source: Google

★ 1

Entrance doors been broken for 2 years plus, kids on phones at front desk or sit to the side and do nothing. Paper towels always empty and machines broke. Roof leaks when it rains in two locations. Spoke to a corporate executive and they said they would address 6 months ago with no change. EOS and crunch are destroying la fitness one location at a time and without the boomers LA would seize to exists. It’s only a matter of time.

Source: Google

★ 2

This has to be the dirtiest LA fitness in Florida. This isn’t my usual LA fitness, so unfortunately it is easily comparable. I come here sometimes after work to use a couple machines because it is in the area but wow I much rather stick to the lakes that I’m used to. I mean I see cleaning people but I’m not too sure how much cleaning is going in. I literally saw two cleaning people while going into the locker room only to find the bathroom littered with USED toilet paper and a bandaid in the sink. It’s so bad I don’t want even want to touch anything. For such a big gym it really is unfortunate how bad it is. The sauna is riddled with old water bottles. For being in such a nice neighborhood this LA has to do better.

Source: Google

★ 1

I have never seen a more disgusting shower! I think they are growing frogs in there! Manager was not in and no one knew when she would be coming in 😩

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love visiting this branch every weekend! It always feels so welcoming.

Source: Google

★ 1

Easily the worst LA fitness in palm beach county

Source: Google

★ 5

The staff very friendly and attentive. The only that I will suggest is that they need to update their equipment ✌️ that is all .

Source: Google

★ 1

This gym is abysmal. The fact that they still get new members to sign up is shocking to me. The place is an absolute wreck and disgusting. Members do not re-rack weights. Very limited cleaning stations for the equipment. Equipment is rusted. When it rains hard enough outside, the water actually pours from the ceiling onto the equipment in some areas of the gym.

The men's locker room is absolutely horrendous, and most of the lockers are either broken or have "permanent residents." Water damage in many areas. Always lacking paper towels. Watered down soap in the dispensers to cut costs.

The gym is in a good location, and the employees have always been nice.

However, I've been a member of many other gyms across the country, including other LA Fitnesses in different states. This location is one of the most horribly taken care of gyms I have ever seen of any company. Actually, quite a few of the LA Fitnesses in Palm Beach County, aside from the signature clubs, are the worst gyms I have seen in the country. I know of many people who have stopped their membership with LA because of how pathetic the gyms here are taken care of.

Get rid of the managers if they aren't getting the job done or taking care of their facilities. Get rid of the regional manager since they let many of the locations in Palm Beach County get to this standard.

Hopefully, LA will make changes before they lose more clients.

Source: Google

★ 5

Manager was super attentive and helpful I think her name is Kaitlynn. New to cycling shoes after class I couldn’t unlock one shoe from the bike . She tediously work hard and for a long time to get the shoe free from the bike and this was on July 4th . Thank you so much 😊

Source: Google

★ 5

The manager and also the person who helped me get my friend in who is visiting for Xmas were so helpful and kind-they fixed an issue I was having-best service I’ve gotten at any location ever

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

I’ve been this location’s member since it opened—that’s 20 years, folks! If I did not live across the street, or if there was another ‘premier’ gym nearby, I’d move to another one—in a heartbeat—because I am used to better. However, I hope my comments will be a wake up call for LAF-WELLINGTON, and things will improve. Now.

Hey! They changed all the lightbulbs in the locker rooms, recently. Now everyone can see the bugs in the light fixtures and:

The facility’s dirt, lack of member ‘etiquette’ (rack-your-weights, member rudeness to others) and non-responsiveness to ‘suggestions’—like actually *doing something* about deficiencies. This is seriously lacking.

The men’s locker room is the worst i’ve ever experienced anywhere—and always—despite repeated mentions to management. Nice smiles, no action.

Paper towels all over, water on all surfaces, really dirty shower stalls and floors, street clothes in saunas, ‘permanent’ tenants in prime lockers 66 and 68, hair, razors and blades on the floor and on the walls above, hair dye on floors and ceilings, left clothing not removed in weeks, mold on all shower tile grout, fruit flies multiplying daily, smutz (buggers?) including dead bugs on shower walls and the shower entry floor (e.g., mop *under* that hall chair), over-dilluted soap in all dispensers (if one is actually still hanging on the wall), used tooth picks, and empty personal shampoo containers in most showers.

All the time.

The ‘hot-tub’ (when it works) is underheated and frequently filthy with visible scum on its rim. The drain has trash, including medical waste, in its drain for 2-3 weeks.

The cleaners walk past everything—gum floor and locker areas—and do nothing. They are more likely found on cell phones in personal chat than cleaning.Despite 3x/week mentions to Managers and Front Desk personnel--nothing happens. Nothing improves beyond the ‘thank you for mentioning this…’ and zip, nada, niente. Nothing.

If you have time to lean, you have time to clean. Right?

Don’t get me started on members’ courtesy. It does not exist. No racking weights after use, members hogging (reserving) equipment with their bags, water bottles for some future use—thinking that no one else uses the same machines. Members using equipment as personal phone booths—texting, chatting, calling, answering calls in place and not exercising or allowing another to work in, Members using limited free weight or Smith machines for exercises that do *not* require their use (attaching bands to Smith machines when other stationery poles are available), dropping those extra-heavy weights so everyone else has a heart attack, putting bags near equipment and harassing others when questioned about availability, of having attitude when corrected about their lack of courtesy. BTW, the ‘early bros’—5 a.m. To 10 a.m. crowd, are the worst in virtually all categories. And the late-night group could be culprits.

Oh, and did I mention flagrant mis-use of cell phones in the hot tub and locker room areas? Ever hear of privacy? Take your Insta pics in your own bathroom! And, yeah, we do not like your excessively loud and lewd playlist (buy some AirPods), and use your ‘inside’ voice instead of screaming your bro-insults, as we try to relax after a workout.

And, what’s this about using *all* the PAPER towels from *all* the dispensers because you are too cheap to bring your own towel to wipe your sweaty body after a sauna or shower? Disgusting. Really disgusting. Not to mention that we all pay for them. I’m gonna tell your mama! She’d be very disappointed.

Frankly, I would not be surprised if you will catch a disease or two here—and no one would care. Clean up your act LA Fitness!

Someone had to tell you.

[Dropping the mic and putting *my* AirPods in to cancel your disrespecting self.]

Source: Google

★ 5

Many improvement here at Wellington :D.
As a long time LA Fitness member Wellington is one of my favorite branches. After covid came and we have seen a major change as Improvements in Staffing, cleanliness and Well maintained equipment are the new norm.

Source: Google

★ 4

Besides being clean, I wish they had more updated gym equipment besides rust

Source: Google

★ 3

great but but equipments are old,very convenient location, lots of parking.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Probably the worst gym I’ve ever been to. The free weights are not put away correctly in their right spots. The bench press was empty but still had weights on it but no one was using it. Every machine is rusted and dirty, my hands were noticeably dark from all the accumulated grime. There are used paper towels lying on the floor. There are empty drinks just sitting on the machines. The floors are also dirty. It’s as if no one ever cleans anywhere. The locker rooms smell gross. It is very crowded and the layout makes everything feel claustrophobic. The employee I dealt with was very unfriendly and kept trying to push a membership even after multiple times telling him firmly no, I just wanted to use the 3 day pass. I won’t even use my last 2 days here as no one there respects the equipment or gym culture. This place is a joke LA needs to fix this.

Source: Google

★ 5

Source: Google

★ 3

Great gym. Great people. Way better than the WPB location. In fact I would encourage people to make the drive out here over the WPB location. 3 stars because the person who is working on Tuesday night at 6 pm doesn’t even look up from his phone to see who checked in. He doesn’t even say hi. This LA fitness needs to hire new front desk people they never are present

Source: Google

★ 3

3 stars as more of their equipment is working compared to the other LA fitnesses around. Losing two, as the locker room is awful, smells of sewage in the shower area, mold and mildew, broken dispensers and lockers, 1 of 3 dispensers had soap at the sinks.

Source: Google

★ 5

Seems like a good place to work out. it's very clean

Source: Google

★ 5

Source: Google

★ 5

Good equipments, clean, and in good location!

Source: Google

★ 3

I have not been to this place but am considering joining. Have read all the recent reviews. It concerns me that management always thanks the positive reviewers but never comments on the critical reviews. Management needs to do so, there is evidently room for considerable improvement in cleanliness and possibly security as well.

Source: Google

★ 3

Joined recently and was surprised that many of the machines are rusting and management has not thought about repairing or repainting them. Overall front desk and staff are welcoming. Hopefully we will see some improvement on the equipment soon

Source: Google

★ 5

Source: Google

★ 5

Nice clean gym and friendly staff.

Source: Google

★ 3

The gym itself isn’t bad and the staff are all nice but, when my husband and I signed up we were not made aware of the annual fee that would occur 2 weeks after paying the first/last and registration fee.

I wish this information would have been disclosed upon sign up.

Source: Google

★ 5

Dawson was UNBELIEVABLY helpful. So excited to start our workout journey again with LA Fitness!

Source: Google

★ 5

Brandy is the best instructor! Her energy is incredible! I love her classes!

Source: Google

★ 3

Source: Google

★ 5

This gym is full of great staff, J.R. in particular is a great salesman who hustled me into a great membership deal and listened to my needs and made them happen. However in spite of his efforts he can only do so much on pricing, I completed my sign up for 35 dollars a month with the benefits of a 55 dollar plan because of J.R.’s generosity. However their competitor, Retro fitness can offer me a better deal without having to change any prices with negotiating which is why I went back to see Alessandra who made my cancellation easy and simple. Nothing but love for LA fitness but does not fit my budget as a broke college student.

Source: Google

★ 5

Brandi’s classes are the best, she pushes us to the limit making sure we all get a good work. When she’s not available it’s very disappointing to myself and others. I wish we had more classes like Brandi’s @ this Gym. It’s always refreshing to enter the GYM ;JR is so pleasant and easy to ask questions and talk to.

Source: Google

★ 5

I’ve been coming to this LA FITNESS for 1 year now and I must say this has to be one of the best gym ever. Starting with J.R. The General Manager he’s so pleasant and customer service friendly and the rest of the staff. But the biggest draw to this gym is the Friday Morning Class with Brandi. She will get you moving and having fun. Thank you LA FITNESS!

Source: Google

★ 5

Great gym

Source: Google

★ 1

I have been going to this gym since it opened back in the early 2000’s and it has gone downhill in a major way. The equipment and layout is old and needs major updating, the shower area is gross and needs re-grouting and there’s never any paper towels or toilet paper, this in the men’s locker/restroom side.

Source: Google

★ 5

Updating this to 5 stars for JR the general manager and his team up front that I really appreciate. He’s assured me the group class trainer on a power trip will be dealt with.

Original review;
The new manager Jenn is amazing, Logan is amazing. The facility is cleaner than I’ve ever seen it. Crunch has been killing you guys and the two of them make me want to go to LA.

However!
The blonde woman (Brandi) that instructs the classes needs to be dealt with. She attacked me in front of 40 people because I was on the bike in the class room since her students were taking all the bikes in the hall way. I told her I had 90 seconds left and she kept telling me I needed to get out of the room then proceeded to say I was a miserable and nasty person because I didn’t jump off the bike and do what she wanted me to. I wasn’t hurting or causing any type of distraction til she kept attacking me. She has ZERO business working in a gym around people.

As I said with JR, it’s all in how you speak to people and she truly failed at this interaction. Once pushed in a corner, I wasn’t very nice either but I’m not an employee of LA.. I’m a patron.

Source: Google

★ 5

Dawson was amazing so helpful , friendly & welcoming- I lit was a pleasure to know him !

Source: Google

★ 5

Great service from the general manager JR, he’s super helpful and made me feel very welcome, I’ll definitely recommend this gym

Source: Google

★ 5

Very nice. I enjoy it.

Source: Google

★ 5

good quality & service

Source: Google

★ 5

Source: Google

★ 3

Needs Stanley Steamer throughout the whole facility.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

This is a great gym to be at, they are very welcoming and do not crowd you like other gyms I have been to. They don't judge you for what you are doing. This gym is an amazing gym to go to in wellington!

Source: Google

★ 1

Good luck cancelling. I called and they said you can’t cancel over the phone. First lie. Then I went in to cancel in person. They had me fill out a cancel form. They said they would process the cancel. Second lie. Then months later I saw I was still being charged. I went back to location and they gave me a number to call and cancel. That cancel department had no record of any prior attempts to cancel and basically said I’m out of luck. All the horror stories I was told are true. Lesson learned. Ya got me!!!

Source: Google

★ 5

Misplaced cell phone while working out. Staff stopped what they were doing and wet out of their way to scour the gym until they found my phone. Outstanding customer service and professionalism

Source: Google

★ 5

Great gym nasty bathroom

Source: Google

★ 1

Everything is always broken. Nothing ever gets fixed . Dirty , lots of rude people all over the place , stuff not very helpful. Stay clear

Source: Google

★ 1

Well let's just start with the front desk here deciding to open the doors during the weekends. Yes, you are reading an LA Fitness review in south Florida, and no, it isn't winter. I can't possibly comprehend the logic here, so I'll drop some. Ever hear the weatherman say the temp is 85 but it feels like 100? That is largely due to the humidity. When you open a door in south Florida you are letting in humidity. The ACs in this building that on a good day can barely do their job are now crying in pain. I have no idea what the thermostat is set to here, but it feels like over 85 easy when you open a door and blast in the humid air. Why you would open the door and let musty and stank humidity into a gym is beyond my comprehension. If you are trying to get some "fresh air" you are making it worse. Not to mention destroying the AC's and energy bill and giving fuel for mold and mildew to grow. We all know hot air rises so during this time if you go upstairs to use the aerobic equipment you are effectively working out in a humid sauna. Enjoy. If I owned this location and knew someone was leaving these doors open, I'd be a bit livid knowing they are shortening the life of the AC's, encouraging mold and mildew to grow, greatly increasing the energy bill, and making my paying customers miserable. Amazing. If this is a disgruntled worker trying to tank the place, well done.

Moving on to more important things, the equipment here, though sufficiently diverse, is expertly maintained at a level that is just functional. Equipment can remain in repair for a month or more as I imagine they are looking at scrap yards for the parts needed to try to fix. Generally something is fixed with used parts due to the age of the equipment. There is no getting ahead of the repair game here or realizing something should be replaced. It’s a simple game of waiting for it to be non-functional then finding a way to get it functional again. If it functions, even if the weight labels are worn off, the handle is loose, it moves with more friction than it should, the pads are torn, etc., then it is in service. Use at your own risk! Lol

If you are someone who is looking for anything on the spectrum of what may be described as a clean gym, just stop reading now and keep looking cause it doesn’t exist here. They sweep the main walking areas. And they... hmm... That is probably it. There is dust and hair balls larger than my dog under most of the equipment. Any part of the equipment not touched by a person is also loaded with dust and debris. At some point post covid they removed all paper towels from the gym area and just have wet wipes. These generally litter the floor and leave equipment soaking wet with no way to dry. I mean I get it, I’m sure some of the dirt is protected by the historical society due to its age. There is really nothing they can do about this. On the weekends I’d strongly recommend steering clear of the restrooms. They must only wipe it down M-Th probably due to rising energy costs.

1 star for not being Planet Fitness. You’ve really set the bar low but on the flip side you could almost make random decisions and have them improve the place.

Source: Google

★ 5

5 Great Racquetball courts

Source: Google

★ 1

Worst gym I've ever been to. It always seems to be a bit dirty and the staff is incompetent. They lie to you all the time and don't solve your problems. Zero stars, don't go

Source: Google

★ 1

Horrendous service. I went in person to cancel my membership, they told me it was done and then they bill me for the next 5 months.
When I found out , I went again in person to solve it, they had me waiting for 1 hour to speak to a manager who told me that he couldn’t help me and gave me a phone number to call. I called and they heard my problem and told me that they will speak to their supervisor and call me back in 10 minutes. It’s been 5 days and they never called me back.

Source: Google

★ 5

Elliud is such a great trainer ! , he just started but he knows our body goals , he made sure equipments were clean for us . he’s encouraged me to keep coming back and being consistent. Very patient , understanding of our body strength . Jr is a general manager and he made us feel very welcomed , very encouraging and helpful ! Love it

Source: Google

★ 1

Today we have someone at the desk, on her phone, the one job she has to greet customers and check them in, not being done. She has the door wide open, due to it “smelling” in her. Meanwhile it’s humid and 80° outside. I asked her kindly twice to close it, but she refuses to since she isn’t the one sweating and lifting weights in here.
I left a VM for corporate and emailed them as well. If it’s too “smelly” for you here, at your own place of work, maybe you should go work at a flower shop.
You better believe this will reported. You’re rude, lazy and inconsiderate darling.
Poor customer service.

Source: Google

★ 5

Maravilloso

Source: Google

★ 4

Overall I'm happy with this gym I left planet fitness and came here where the machines are better and there is more availability the machines are old and some have rust but that doesn't change my workout. I have heard of theft in locker room so I always carry my bag no problem. The showers get cleaned I saw the workers do it in the mornings. The sauna is awesome. Bathroom is tight and stinks no privacy. Overall good gym nice people plaza is great for after workout food. Gym could use some clean up on Equipment but it's fine.

Source: Google

★ 3

It isn't the cleanest place, but it gets the job done. Roaches in lockers. Gym floor is immaculate though

Source: Google

★ 5

Source: Google

★ 1

Had my precious military ID and wallet and clothes stolen by someone or persons cutting my lock at this gym within 15-20 mins of going into the sauna and the Management staff was such a disappointment in helping me or showing an urgency to help besides filing an incident report… will never come to this gym location again. Such a disappointment… People be careful coming to this gym as there are predators there that this gym management and staff can’t obviously do nothing about.

Source: Google

★ 5

Source: Google

★ 5

Love this place, great management!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

What an awesome crew over here!! J.R. couldn't be more caring and genuine to myself and my family.... If you've never been you HAFTA come by and ask for J.R. to get cha started!

Source: Google

★ 5

Big gym. Lots of options. Gym users and gym staff take care of work areas better than most places.

Source: Google

★ 5

I had such an amazing workout. J.R his costumer service was excellent give him a promotion!

Source: Google

★ 5

LA fitness is great for working out. J.R. was so helpful !

Source: Google

★ 4

Not packed even during peak hours. No waiting or hardly any waiting for weights plus lots of alternatives. Def. No waiting for cardio machines. My only beef is that sometimes the female bathroom can be a mess. Specially on weekends. Quick bathroom refreshers (wiping counters, picking up paper napkins from floo, etc) throughout the day would suffice.

Source: Google

★ 1

blonde old lady with 20 pounds of makeup on her face at the front desk think she walmart security

Source: Google

★ 1

Location needs to be shut down and upgraded. The equipment is old, rusted and outdated. Mirrors aren’t aesthetically pleasing. The lighting sucks and locker room is filthy. I will now have to travel 15 minutes away to another location or cancel membership and find another gym

Source: Google

★ 5

The Wellington LA Fitness is a gem! The staff's friendliness is infectious, creating a welcoming vibe every visit. Impeccable cleanliness adds to the appeal—equipment is always spotless and frequently disinfected. Kudos to J.R. for his efficiency and helpfulness. It's evident he prioritizes member satisfaction. This gym ticks all the boxes for a fantastic fitness experience!

Source: Google

★ 3

In went to many locations and this one is convenient if I want to work out before work. Locker rooms need to be re-done. All the numbers are missing.

Source: Google

★ 3

Source: Google

★ 5

So I was extremely surprised coming from planet fitness JR and Rizay were Blain and simple no trucks breakdown of my options and got me a program that fit my plick needs they had in and out and ready to rebuild thanks gentalman lookjg forward to this journey with you

Source: Google

★ 5

Great gym, easy to workout. Clean shower and locker area

Source: Google

★ 4

Source: Google

★ 5

Great place

Source: Google

★ 5

LA Fitness has been my go-to gym for years, and I couldn't be happier with the service and atmosphere they provide. The staff here goes above and beyond to make sure every member feels welcome and supported in their fitness journey. From the friendly front desk team to the knowledgeable trainers, everyone is dedicated to helping you reach your goals. The facilities are always clean and well-maintained, making each workout enjoyable. I highly recommend LA Fitness to anyone looking for a top-notch gym experience in LA!

Source: Google

★ 5

great staff and people in the gym. thanks guys

Source: Google

★ 2

The pool is super cloudy, should get a better treatment!!

Source: Google

★ 3

Kind of dirty

Source: Google

★ 5

Best of the best. Super friendly staff. Tons of equipment

Source: Google

★ 1

Source: Google

★ 5

JR was a great help. I appreciate Caroline in the front also for making the whole sign up process super easy. Great friendly staff. Can’t wait to get my health results!

Source: Google

★ 4

Water fountains suck

Source: Google

★ 5

Great place to work out

Source: Google

★ 1

Sucio , con máquinas viejas , el personal y cuando se quieran salir les van a seguir cobrando , es muy fácil inscribirse pero para cancelar la suscripción te ponen 20 escudas NO SE INSCRIBAN le doy una estrella por que no me deja quitársela ,

Source: Google

★ 1

Rude staff and dirty locker room. I won't be back to this location.

Source: Google

★ 4

Much better than Crunch Fitness. I have been coming to this location since I moved to Florida in 2008. It is a much relaxed atmosphere for people who are serious about their fitness goals. It is not as crowded as Crunch Fitness and the people are extremely focused and respectful of each other. In terms of cleanness , they can improve. However, recently, I noticed a significant difference because of a staff member, Roccio, who is extremely detailed about her work. If they had more people like her, this place would be top-notch. They also need to invest more in updating their equipments.

Source: Google

★ 1

The reason for the one star its their immoral cancellation process. How do you let someone signup online but force them to cancel over certified mail? What I suggest people doing is using a burner card for the membership and if they charge you after you physically went there to cancel, call the bank and charge it as fraud. Then if they try to put you on collections, dispute it, which you can do online and make them lose money. Go to a gym that does not do this and Actually values their customers.

Source: Google

★ 5

Source: Google

★ 1

It’s over crowded, outdated, and has a weird sewage smell by the bathroom and the sauna…
Just feel like money should be invested in its upkeep…

Source: Google

★ 4

Pros - basketball, pool, sauna, jacuzzi, gym equipment, nice staff, good atmosphere

Cons - filthy, facilities often broken

Source: Google

★ 4

LA Fitness offers a solid gym experience for those who prioritize function over aesthetics. While the facility can come off as a bit grimy and run-down, it provides all the essentials for a good workout.

Source: Google

★ 1

I've been a loyal member for well over a decade at the Wellington location, and I feel compelled to address several critical issues that have persisted for far too long:

1. Hygiene Concerns: The consistently subpar cleanliness of the showers, sauna, and equipment poses significant health and safety risks for members.

2. Equipment Maintenance: Frequent equipment breakdowns, evident holes in leather, and prolonged periods of disrepair seriously detract from the overall workout experience.

3. Stagnant Equipment Selection: The absence of new equipment and an overreliance on outdated machines over the years indicate a disconcerting lack of investment in member satisfaction.

4. Unprofessional Regional Manager: Regrettably, the regional manager, James, consistently displays an unwelcoming attitude, a marked lack of professionalism, and an unfortunate sense of ownership over the gym.

5. Overcrowding Woes: Limited space and persistent overcrowding have made our workouts consistently uncomfortable and inconvenient.

6. Neglected Facilities: The unclean locker rooms, persistently stagnant bathroom conditions, and frequent sauna malfunctions reflect a clear neglect of facility maintenance.

7. Unpleasant Management: The gym manager's rudeness has significantly contributed to an inhospitable atmosphere.

8. Water Quality Issues: Inadequate water quality, with water not being sufficiently cold and having an unusual taste, hampers members' hydration experiences.

9. Maintenance Neglect: The recurring breakdowns of equipment and sluggish repair turnaround times point to inadequate maintenance practices, rendering the gym outdated and unattended.

Despite reaching out to corporate over the years, there has been no resolution to these long-standing issues. I implore corporate to conduct a thorough survey of members, and they will undoubtedly discover that these concerns are widespread and require immediate attention to enhance the overall member experience.

Source: Google

★ 4

Es un lugar para hacer mi rutina de ejercicios cómodamente.

Source: Google

★ 1

Your pool is freezing, and it is a health risk for seniors, have your technician fix your heater . If not I will call the health department.

Source: Google

★ 1

I understand mornings being a drag, but the front desk people literally act like they hate their lives and the “have a good workout” they say to you as you check in sounds like they have will get slapped with a newspaper if they don’t say it. Real enthusiastic. Real warm and welcoming environment.

Source: Google

★ 1

Dirty

Source: Google

★ 5

Great gym. Tired of Crunch and Planet Fitness crowded small spaces. JR, the manager did a superb job showing me around and kept his word on everything we agreed on. Glad I joined.

Source: Google

★ 3

I love being here. Has everything I need. I prefer not to use the locker room but it's ok. Could use an overnight deep clean.

ok so the last 4 times i've been here either the toilet paper or paper towels have been OUT in multiple stalls. Not clear to me why the people who sit at the front desk for hours don't make themselves available for basic housekeeping responsibilities. They don't seem THAT busy.

omg the pool overflow tile is also so nasty it's slimy and covered in barnacles

Source: Google

★ 5

Source: Google

★ 5

This is one of the best! Gyms I’ve been to in a long time! Everything you need in here to get in the best shape! JR helped me out in a big way and I appreciate it!

Source: Google

★ 2

LA fitness just going down

Source: Google

★ 5

Source: Google

★ 5

Great Gym! The staff at this location is super nice, always friendly & always willing to help. The manager JR, goes out of his way to make sure the customer is happy with the experience and that they’ll want to come back. All around great place to work out.

Source: Google

★ 5

Great place to work out. They are always willing to help and they have an amazing customer service. 100% recommended!

Source: Google

★ 5

I go to this gym every week

Source: Google

★ 5

Great place

Source: Google

★ 5

JR is the greatest

Source: Google

★ 5

had to switch sites, JR is amazing!

Source: Google

★ 5

Place is straight gas

Source: Google

★ 5

Cassidy is the absolute best manager she goes above and beyond and the gym is so clean and comfortable it’s the best La fitness in southern Florida

Source: Google

★ 5

amazing staff & people 10/10

Source: Google

★ 5

Great gym

Source: Google

★ 4

Just needs to be clean.

Source: Google

★ 2

Low maintained. Pool area and yacuzzi all rusted. Lift chair not working.

Source: Google

★ 4

Source: Google

★ 4

Overall, it is a decent gym with multiple machines and stations. The basketball courts were closed, and the front desk staff wasn't very attentive.

Source: Google

★ 5

Good gym has everything you need

Source: Google

★ 5

Source: Google

★ 5

The LA Fitness in Wellington was great. Clean facility and welcoming staff. The staff member James was very friendly and accommodating. He was able to answer my questions about the facility. I would recommend this place if you live in the area.

Source: Google

★ 5

Great gym with great facilities and friendly staff

Source: Google

★ 5

James is excellent he is so kind professional and goes above and beyond to help!!

Source: Google

★ 5

James did a great job, and help us out with everything. Thanks you James.

Source: Google

★ 5

James hooked us up with some basketball on a rainy day and we had a great time! I would definitely recommend this gym for anyone looking to play some ball.

Source: Google

★ 5

James did a excellent job helping us out and was super respectful, great service!

Source: Google

★ 5

James was excellent. I appreciate all the help he gave me. Can’t wait to comeback and see them all again on my next visit to Florida

Source: Google

★ 5

Stephanie, Sébastien are excellent!!!
Thank you so much!!

Source: Google

★ 5

Source: Google

★ 5

Always clean

Source: Google

★ 5

I recently had the pleasure of working with a personal trainer at LA Fitness, and I must say, it was an excellent experience. My trainer, Matt June, was knowledgeable, supportive, and motivating, and I am thrilled with the results I have achieved under their guidance.

From the first session, it was clear that my trainer was passionate about their work. They took the time to get to know me and understand my fitness goals, and they created a customized workout plan that was tailored to my specific needs. My trainer was always available to answer questions and provide guidance on nutrition, form, and technique, which was incredibly helpful in ensuring that I was making the most out of my workouts.

One of the things I appreciated most about my trainer was their ability to push me beyond my comfort zone while still being mindful of my physical limitations. They were always encouraging and supportive, and they helped me to achieve results that I never thought were possible. My trainer also had a great sense of humor and made each session enjoyable and engaging.

Beyond the actual workouts, my trainer was also incredibly responsive and communicative. They always showed up on time and were flexible with scheduling when necessary. They also checked in with me regularly to track progress and adjust the workout plan as needed, which helped me to stay on track and motivated.

Overall, I highly recommend working with a personal trainer at LA Fitness, and specifically, Matt June. With their expertise, guidance, and encouragement, I was able to achieve my fitness goals and feel confident in my physical abilities. If you are looking for a personal trainer who is knowledgeable, supportive, and fun to work with, then Matt June is the trainer for you.

Source: Google

★ 5

This gym is great!!! started getting sessions with the trainers and I’m very very happy with the results. Anyone looking for personal trainers needs to go to this gym!!!

Source: Google

★ 1

This place is packed all the time and not clean at all just warning you it’s really dirty! And when I talk to Kioks and let them know there, is someone parked at handicap parking lot they didn’t even say anything. If you like crowd and selfish people around, you can go to this place.

Source: Google

★ 2

Source: Google

★ 5

All the workers are amazing especially James hooking me up with the day pass

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Good experience but the place is filthy. The bathrooms look like they haven’t been cleaned in weeks lots of mold on shower walls and curtains. Wet paper on floor in the shower and shower area. Lots of hair in the floor and it’s excessively wet. The hot tub has been out of service for a while. And the lobby floor is disgusting. But the hot room was great!

Source: Google

★ 5

Friendly and clean..

Source: Google

★ 3

saw a dude with rainbow hair and face tatts get jumped and stomped on by 5 dudes in the sauna

Source: Google

★ 5

My interactions with the staff really elevated my gym going experience. James especially was both a pleasure to speak with and much more accommodating than the average gym employee. It is because of this positive interaction that I see myself returning to this gym in the future.

Source: Google

★ 4

Source: Google

★ 5

Spoke with James Speed (manager) and he got me situated for the time I was here. Very helpful and genuine person. Good look for the company. -Parker Hill, Xavier Carbia

Source: Google

★ 5

Great place to workout high quality exercises and equipment plus not too many tripods

Source: Google

★ 2

The inlets/outlets of air conditioning is so filthy, and it looks like have never been cleaned. Worry about our health staying there.(may cause respiratory illness.) Hope they clean them throughly.

Source: Google

★ 5

James was able to get me what I needed for my time in the area, nice gym to workout in

Source: Google

★ 1

I went there a couple days ago for them to show me around at the end they told me the would give me a 3 day pass I declined but said would come back tomorrow they said okay I did come back I had to pay $20 for a day pass when I left I spoke to the people whom worked there I found them to be rude and they couldn’t help me

Source: Google

★ 5

Source: Google

★ 5

Wow! This gym is huge, clean, and the staff is awesome. I met James the GM and he showed me around the machines, free weights and cardio area James highlighted the sauna, and informed me if the racquetball courts. James was very helpful and professional. The facility is very impressive. I’ll be back and I’ll definitely recommend LA Fitness in Wellington to my people.

Source: Google

★ 1

This facility is absolutely filthy. Especially, the ladies restroom, locker room, sauna, hot tub, and pool area. They all scream: Please clean and sanitize us properly daily. These areas are visibly lacking proper upkeep. Very poor maintenance.

Source: Google

★ 4

Good facility. Wide selection of machines. My only gripe is that they keep it too hot.

Source: Google

★ 1

Source: Google

★ 1

The staff was rude and careless…

Source: Google

★ 2

Source: Google

★ 2

Run down compared to other branches. Couldn't care less about seniors. Only one instructor for aquacize twice a week.

Source: Google

★ 1

Terrible service management flirts with customers to solicit them into getting memberships it’s gross and uncalled for I’ve been trying to cancel my membership for weeks and I get this runaround when I applied for a one month membership, now their trying to charge me for a year

Source: Google

★ 5

Amy is our personal trainer and she is the best! Good skills, tailors the workout for us each time. She’s positive and no ego!

Source: Google

★ 5

Source: Google

★ 5

Siobhan was fantastic and very gracious! Definitely recommend this location.

Source: Google