★ 5

Source: Google

★ 5

The best location I’ve ever been to. Coaches and staff are amazing. Workouts are brutal but the vibes are immaculate

Source: Google

★ 5

Love it! Staff is so friendly and pushes you to do your best and more everytime!

Source: Google

★ 1

I have Had the worst experience with trying to cancel my membership for three months. Every time I showed up in person to try to cancel (since May) , they were closed (during posted business hours). I would send messages through contact us, and I would also leave voice messages. Instead of a call back, I got text messages stating that they had to step out, had to run out, there was no one there at the time. I explained that I was trying to cancel my membership, but they said that they will not take the cancellation over the phone and they will not take the cancellation via contact us or any other form, that’s not in person but were never open for me to do that. I finally was able to find them open with an employee present in August 2025, since May 2025. I informed him how difficult they have made it for me to cancel my membership. He was kind and professional, went on to explain that because there was the contact us requests I sent and text messages with their manager that he would speak to the manager so that they wouldn’t charge me an additional month after such hassle. However, that never happened and when I spoke to the manager, Taby, she spoke over me, did not allow me to explain how many times I have tried to go and cancel this membership and that there was never anyone there. she kept denying that I sent messages to them other than one time yet contradicted herself and said that she had three messages from me. She also said “ no one can prove that “ when I explained that not only did I call but sent contact us messages trying to cancel and texts. I find it so unprofessional to call a business because I need assistance canceling and only receive replies in a text message. I find this to be quite unprofessional of her to say no one can prove that I went there or called or sent requests to cancel my membership, instead of trying to ease the situation with the customer. Awful experience.

Source: Google

★ 5

Orangetheory is one of the best workouts I’ve tried—challenging, motivating, and never the same twice. The coaches keep you accountable, the heart-rate tracking pushes you to give your best, and the energy in the studio makes it fun. I’ve noticed real improvements in my strength and stamina, and it’s absolutely worth it!

Source: Google

★ 5

Love working out at Orangetheory! The coaches are motivating, the workouts are always challenging but fun, and the energy in the studio keeps me pushing myself every class. I’ve seen real progress and always leave feeling accomplished!

Source: Google

★ 5

The best gym ever! The energy, workouts and people are the best!

Source: Google

★ 5

Best Orange Therory, everyone is motivating and friendly ☺️

Source: Google

★ 5

The only gym that has kept me attending consistently and actually delivered results

The coaches are great and make it a point to make sure you don’t miss classes and have fun working out They also push you to challenge yourself .

Definitely recommend for anyone who’s on the fence or looking for a new gym.

Source: Google

★ 4

Source: Google

★ 5

Amazing staff and coaches more of a home than a gym. Love my gym family

Source: Google

★ 5

Love this gym!!

Source: Google

★ 5

10/10 my favorite studio, coaches, front desk.. all the vibes! Love them!

Source: Google

★ 5

I was an Orange Theory member years ago at Cutler Bay but stopped going for a while. Recently, I decided to rejoin after many years away, and I am so glad I did! The workouts are challenging, fun, and exactly what I needed to get back on track. The coaches are motivating and knowledgeable, always ready to push you in the best way possible. The front desk staff is also fantastic! They are all super friendly, welcoming, and make you feel at home the moment you walk in. It’s been such a positive experience returning, and I truly look forward to every class.

Source: Google

★ 5

Excellent classes and great staff

Source: Google

★ 5

I recommend Orange Theory Cutler Bay 100%, great workouts and friendly staff especially Danielle!

Source: Google

★ 5

Absolutely love coming to workout here. All the coaches and members are friendly and amazing. I highly recommend that even if you think workout classes aren’t for you that you at least try it once.

Source: Google

★ 5

Always a great time at OrangeTheory 💪🔥. The workouts push you in the best way, and the coaches vibe is awesome. Shoutout to Reggie for the cafecito ☕ makes it even better!

Source: Google

★ 5

Best studio in South FL!!!!!

Source: Google

★ 5

Source: Google

★ 5

This place it’s just awesome

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 1

I went to go ask a question and this tatted up white guy tells me "No thanks"
I say "No thanks?"
He says "Yeah no thanks, we're not open, please step out"

Mind you the door was opened, I guess they forgot to lock it but he was very dismissive and not welcoming at all. So there goes my question, I would not recommend this place to anyone lol. It's no wonder the business is empty every time I pass by.

Source: Google

★ 1

Horrible experience! Waste of time AND WASTE OF MONEY!
Do better!

Source: Google

★ 5

I’ve been a member for about 5 days, within the 5 days I’ve already done 3 classes because it’s exceeded my expectations. Parking at the location is a bit difficult, however that’s because it’s in a shopping center so planning ahead solves that. The location in itself is very Welcoming, from the staff, coaches & even members - it’s a hardworking family environment.

The classes itself are always changing while focusing on Power, Strength and Endurance. There are limits I’ve already pushed without me ever thinking I could. Coaches are always motivating & correcting form which I appreciate, you can tell they love what they do.

If you’re thinking about joining, do it!

Source: Google

★ 1

I have been attempting to cancel my membership for over two months, but the designated representative is consistently unavailable. Despite traveling and inability to align with her schedule, I spoke with the owner, who assured resolution. However, they deducted another $338 from my account, totaling two months of membership fees due to cancellation restrictions. This situation appears problematic.

Source: Google

★ 1

I’m deeply disappointed with the lack of communication and professionalism I experienced. The representative I spoke with on the phone was unhelpful and came across as dismissive. It was clear that customer satisfaction was not a priority, and my concerns were not addressed in a respectful or timely manner.

As a customer, I expect a company to value my time and provide clear, courteous communication. Unfortunately, that was not my experience here. I hope they take this seriously and train their staff better.

Source: Google

★ 5

Great staff, awesome coaches and the classes are always very dynamic and challenging!

Source: Google

★ 5

A year ago, I suffered from an injury at work and I was on a mission to put my physical health back on track after physical therapy. I was nervous about working out, especially in public but with the help and encouragement of the coaches and staff here at OTF Cutler Bay, I was able to work out effectively and without fear. Now, a year later, I thrive in a positive workout community and have a better connection with my body and mind.

Orange theory works for me due to the efforts of everyone involved at this studio. I can feel myself getting stronger every day and I'm grateful. The environment is clean and well cared for. Any issues that arise (if any) are resolved almost immediately. I couldn't have asked for a better workout family. 200 classes down with many to go!

Source: Google

★ 5

Great gym! Classes are full of energy and coaches are very helpful

Source: Google

★ 5

Possibly the funnest gym I’ve ever been a part of. The workouts are awesome, the people are nice, the staff is amazing and the place is always clean. What more can you ask for?

Source: Google

★ 5

Source: Google

★ 5

I cannot recommend Orange Theory Cutler Bay enough! From the moment you step through the doors, you're greeted with warmth and positivity. The staff here goes above and beyond to create a supportive and motivating environment. The trainers are knowledgeable, approachable, and truly invested in helping you reach your fitness goals. The facilities are top-notch, always clean, and well-maintained. Whether you're a beginner or a seasoned athlete, there's something for everyone here. Joining this gym has been one of the best decisions I've made for my health and well-being. Thank you, for being the ultimate fitness destination!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

This is the best gym in Cutler Bay. The workouts are fun and the coaches are amazing!! I am in the best shape of my life because of the mix of cardio and weight training that OT provides.

Source: Google

★ 5

OMGGGGGGG JAY AND SHED ARE AMAZINGGGGGG! Love this place trainers are so fun and make the workout so easy! It’s like we’re a family! Tabby is the best 💕💕 love my OT family 🫶🏽

Source: Google

★ 5

Amazing workout! Friendly staff and welcoming ❤️

Source: Google

★ 5

OTF Cutler Bay is such a great workout. Great membership. The coaches are dope. The music keeps you going!!! So fun!!!

Source: Google

★ 5

OTF has been a game changer for my mind and body. I look forward to working out and coming to the classes. The fun challenges and specialty workouts to keep you engaged and motivated. Truly can’t say enough about OTF Cutler Bay!

Source: Google

★ 5

Orange Theory Fitness Cutler Bay has become my home away from home and the staff and coaches are like family! Joining the OTF community has been a godsend for my mind, body and soul. I look forward to working out and going to the classes. The environment the staff has created is so positive and motivating. I just celebrated my 100th class and every class I go to continues to feel fresh and new, it doesn’t get repetitive or boring like most gyms. The location does fun challenges and specialty workouts to keep you engaged and motivated. I can’t say enough about Orange Theory Cutler Bay! Best gym ever!

Source: Google

★ 5

OTF Cutler Bay is definitely my favorite studio of all times! The studio is incredibly clean, the staff is super friendly and professional. Manager (Tabi) is awesome! Always going above and beyond for all the members and her team! Coaches,honestly, incredible! Very knowledgeable and always making sure they are encouraging the members while working out. They are alway looking for ways to improve the members performance which is always a plus! I love that they work with you if you have any time of restrictions because your safety always comes first! Shoutout to Coach: Jay, Shed, & Gabe! Thank you for all you do🙌🏼

Source: Google

★ 5

Best workout studio in cutler bay! Great staff!

Source: Google

★ 4

Source: Google

★ 5

good music and dynamic HIT workout in a small group, keeps you busy. 3-4 times weekly (exercise routine changes every day and can be lower or upper body + cardio) is enough to see results.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this place!! Located in a shopping center, it's at first hard to find, but when you do.. walk in! Take a free class! You won't regret it. My first time walking in was intimidating, but the attendant at the front desk quickly made me feel at ease. I signed up for a free class a few days later and the rest is history. The staff is really friendly and the coaches are the best. I have been a member since June 2019 and have loved every minute of it. Workouts are 60 or 90 minutes long and are led by a coach, so if you're like me and do not know where to start at a gym, this is exactly what you need. Every day there is a different workout so you'll never get bored.

This is where you need to be to feel better about yourself inside and out.

Source: Google

★ 5

From the moment I went to my first complimentary class a little over a year ago, I haven’t stopped going. OTF Cutler Bay has become my second home and my favorite place to go to. It’s my one hour escape and the only time in my day that is completely dedicated to myself. I was 1 year post partum with my 2nd baby when I started and was at my heaviest weight in my life. Since starting in down almost 70lbs, have built muscle I’ve never had in my life, and built running endurance and so much strength. I’m so glad I gave myself the opportunity in joining OTF. I look forward to going each time I do, and miss it SO much on my rest days. If you’re considering trying it out or contemplating joining at all. This is your sign to go for it!

Source: Google

★ 5

Source: Google

★ 5

The experience was amazing

Source: Google

★ 5

Coach Jay, as well as the other coaches and team members, are awesome! The workouts are intense, yet doable and catered to individuals fitness levels. The workouts deliver real results.

Source: Google

★ 1

Being rude is unacceptable. Save yourself the frustration, headache, and wasted time by seeking out a fitness center that actually values its customers. Orange Theory Fitness is definitely not worth your hard-earned money or the hassle of dealing with their abysmal customer service. Staff specifically Gabriel has lack of empathy for the customers.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

My favorite Orangetheory location with an amazing staff! They have upbeat coaches and great workouts with good music.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Such a great environment! Staff greets you every time; like seeing one of their friends. The music is great, it is always clean, and every work out is different which is great for me. I lost 10 pounds quickly after reaching a plateau for years!
Live this place!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

OTF Cutler Bay is great. Front desk is super personable and nice!!

Source: Google

★ 5

Source: Google

★ 5

The best decision I’ve made to start my weight lose journey into a healthy lifestyle. Since my first class (completely free) I knew that this was the place for me. As for someone who loves weight lifting but hate cardio these 50/50-like workouts are ideal for me. In the last two months I’ve been working out (30 classes to be specific) I’ve lost just over 10 lbs and seen tremendous results in my physical and mental health. Drea has been an amazing help at the front desk getting me assisting me with anything I need when I need it. 10/10 recommend to join whether it’s to start up your journey and/or to maintain a health lifestyle.

Source: Google

★ 5

Love love love this OrangeTheory Fitness location. The classes are so rigorous and the coaches are great. Shout out to Coach Jay and Coach Shed, they definitely push you to the limit! Their music selection during class is perfect—very upbeat and totally a vibe. I saw changes in my body fairly quickly and so did everyone else. Last but not least, the front desk staff is so cheerful and helpful, especially Andrea. She is so sweet! If you’re looking for an OTF, this is the one to choose!

Source: Google

★ 5

Awesome studio, great coaches and staff, everybody is super friendly especially Andrea! Love this studio

Source: Google

★ 5

I love the gym availability but overall I enjoy all trainers. Specially, Jenny who held our 1st workout and Jose who we see on Fridays. My girlfriend recently strained a muscle and he was provided the correct exercises to avoid injuries and continue her workout plan. She is doing much better and we are so thankful for this to coach Jose. Having a Coach who has PA background is extremely helpful when working out as hard as we try to do at Orangetheory. All trainers we have had so far are GREAT each on their own way. It’s a great family to be a part of. Love this location besides being convenient!

Source: Google

★ 5

OrangeTheory Cutler Bay is the best! I’ve been going for a few years but took a break during the pandemic. They have been under new management for a little over a year now and I can’t say enough good things! The coaches and staff are awesome and do a great job at making it feel like a close-knit community. Coach Jay, Tessa and Shed are great at pushing and motivating you each class. They pay attention to your form and execution which is so important to your overall performance and experience. The gym is conveniently located for me and they offer a variety of different class times. Highly recommend!

Source: Google

★ 5

Work outs are fun and keep me engaged. The team makes it interesting and you feel like family.

Source: Google

★ 1

I couldn’t even get to class, they are very rude because I forgot the ID in the car and I had to go back, they don’t care about new clients, and I had very bad first impression of them.

Source: Google

★ 5

Having traveled to several OTF’s across Florida in 2022, I can say this location is always clean, has some of the best coaches with Jay and Shedrick and the front desk staff is friendly and professional. Love this location and team!

Source: Google

★ 5

In love with this gym. Thanks to OTF
I have been able to stay motivated and see real results. All of their employees and coaches are wonderful.

Source: Google

★ 1

Don’t do it!! Beware! Everything was good until I injured my knee. I called several times to tell them I needed to cancel my membership bc I tore my meniscus. Tabitha office manager finally called me back 2 weeks later, once the following month had been charged to my credit card. Tabitha refused to refund the month I didn’t even start. My injury was in Orange Theory. They didn’t even have to courtesy to credit the month I didn’t use, I could not! I may even need surgery, but they could care less.

Source: Google

★ 5

Great place. Full of inventory and kinda helpful trainers here. Recommended!

Source: Google

★ 5

Source: Google

★ 1

Would never go to this orange theory because all they try to do is rob you. I would definitely look at the one across the falls those people actually take care of their customers. My husband and I signed up for unlimited because we thought we were going to be able to do it. Unfortunately with both our jobs they require us to be traveling a lot. We never ended up going to a single class and continued to pay the $300 a month even though we begged them to please cancel the membership over the phone seeing that we travel so much. They demanded we went in person so we went as soon as we landed from our flight and signed the cancellation fee where I even WROTE in the contract I will not be charged again. Low an behold we were charged again this
Month another $300 and when I spoke to tabatha on the phone all she could tell me was she was sorry but that’s the way it works so even if I cancel October 10th I will be charged November even though we had been trying to cancel for months ahead and we were told we would not be charged again. She said she tried contacting us various times which is a lie because we don’t have a single voicemail or phone call. Don’t fall for the sales scheme. Orange theory is not bad but this one… all they cared about was the money.

Source: Google

★ 5

I love orange theory cutler bay!!! The staff is amazing!! The coaches are very motivating and push you to do your best! 🧡💪🏼 10/10!!!

Source: Google

★ 5

Literally the best gym I’ve ever been to! The coaches and staff make it feel like home. They motivate me to keep coming back and get fit. I would recommend Orange Theory Cutler Bay to anyone I know!!!! Love them so much

Source: Google

★ 5

Source: Google

★ 1

In attempting to begin my workout with my Mom in tow, we were turned away from our first session at this location. We arrived just prior to the starting time, and we accept the time part, however, being rude is unacceptable. As a healthcare professional, I am always there to serve my patients and meet them where they are..this location was incredibly rude and could have been nicer in their approach. Be aware if you do not look like the majority at this location..

Source: Google

★ 5

The staff at the Cutler Bay location are friendly and welcoming all the time. The coaches are awesome and always motivating. What I love the most is how everyday it's a different challenge! Highly recommend 👌

Source: Google

★ 1

I usually gave 5 star reviews. Don’t waste your time. Extremely disrespectful staff.

Source: Google

★ 5

OTF Cutler Bay has great staff at the front desk and the coaches really know how to push you to be correct in what your ding yo get maximum results from the class/workout
Facility is clean and always smells really good New ownership & management has really done a great job compared to the prior team

Source: Google

★ 1

Horrible administration, no wonder they have so much turnover of employees and owners. After being a member for over 3 years I suspended my membership and decided to cancel because they are still charging me $15. They are forcing me to activate membership in order to cancel to pay the full fee. That place can't get any new members so they have to nickel and dime people. Will never be member ever again.

Source: Google

★ 4

Great employees and trainers.

Source: Google

★ 5

Amazing place and classes to stay in shape

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The staff at this location is very friendly and everyone makes you feel comfortable. They push you to do better and to be better but take everyone’s activity level into consideration. I am becoming addicted to orange theory and it provides me the push I need to stay motivated!!

Source: Google

★ 5

Source: Google

★ 5

Here from Canada for the winter and signed up at Orange Theory ! Amazing staff there from the front desk to the trainers. I will miss working out there when I go back. Extremely recommend getting a membership here !

Source: Google

★ 5

It was great. Coach Shed was awesome.

Source: Google

★ 5

love the change ! great energy and the new coaches and staff .

Source: Google

★ 5

Source: Google

★ 5

Started coming back to this location once I saw on their IG that they were under new management. Was able to meet the new owner very nice, place looks amazing & very clean..

Source: Google

★ 5

Source: Google

★ 5

I rejoined November and happy I did! CB has new owners which is great! Amazing staff and coaches!
Best workout!

Source: Google

★ 5

Source: Google

★ 1

Terrible ownership, inconsiderate, they cannot keep any coaches or staff happy. Not to mention, the studio is falling apart.

Source: Google

★ 1

So UNPROFESSIONAL.. so money hungry!! really disgusting.
I signed up for 1 month.. I did not do any agreement for long period. I bought 8 classes. I explained to the front lady what I needed for only one month. They have been trying to charge my card $99 for 4 months consecutively even though i called them canceling, and I have sent an email with the cancelation. They are saying that I have to pay an extra month $99 although I am not going anymore.This is not going to happen. Be aware when you come to this studio. They will force you to pay at least 2 month even though you don’t want to.
I have been in other studios that they don’t work like this one! I will never come back here. Lack of customer service skills, professionalism..

Source: Google

★ 5

Source: Google

★ 5

Great workout and instructors...burns calories and feels great

Source: Google

★ 5

I rejoined OTF after taking an eighteen month break due to the pandemic. I’m glad that when I decided to rejoined I started going to this location. The staff is friendly and the studio is super clean. Great location, friendly staff and results-generating workouts.⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

Source: Google

★ 5

Challenging workouts, great accountability and results, and love the ability to track your performance during each class.

Source: Google

★ 5

Really bad experience. The instructor never explained anything. They do not follow the typical pattern for class. Totally disappointedly.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love the energy the staff the workouts. Definitely worth the price A+++ super happy love everything about the program.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The best workout in history !!!!!! Amazing staff and trainers as well

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great way to burn calories and you get motivation

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Loved the personal attention from Brigid.

Source: Google

★ 5

Such a great workout , friendly staff and amazing trainers recommend 100%

Source: Google

★ 2

Source: Google

★ 4

Great workout, great team and trainers. The schedule did not work out for me

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Everything was wonderful ❗️

Source: Google

★ 1

Poor communication and customer service skills. I feel they could have easily resolved a misunderstanding with a prepaid / gift, but in order to do such a thing you would have to care about your paying customers. There are plenty of other gyms out there willing to work with you and you help support small local businesses. Neat less to say, I do not recommend giving them your hard earned money.

Source: Google

★ 5

The coaches are energetic, supportive and encouraging. The classes are structured and focus on both cardio and weights.

Source: Google

★ 5

Love the high energy group setting with individual instruction and varied workouts! The best! Trainer are awesome too!

Source: Google

★ 5

It helped me boost up my metabolism overall I feel healthy.

Source: Google

★ 5

Source: Google

★ 5

High intensity and coaches push you to maximize your workout as well as ensure proper form.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I loved the atmosphere amd would most definitely recommend it. For starters, the enthusiasm from the regulars to this gym is contagious. I also appreciated the instructor walking around every so often and just giving me the added encouragement to push through the workout. I must admit the workout kicked my butt! But what a great start to the day. No lie, I felt like I had an adrenaline rush for the rest of the day.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I'm in love with this place!! The workouts are the best and if I could I'd definitely be an elite member

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Great gym. Different and good workout.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

amazing

Source: Google

★ 5

Amazing!

Source: Google

★ 5

Source: Google

★ 5

You get a great work out in here!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Cody and Jay are awesome instructors and motivators! Orange Tornado is my favorite class!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

It is great I feel good about my work out and The best I get full body workout in just and hour. Also to the class is taught by a trainer and the are great all of them

Source: Google

★ 5

Love orange theory!!!! Great workout

Source: Google

★ 5

Incredible total body workout. Each session pushes me to do better than the one before. I have gained strength, speed & endurance at OTF.

Source: Google

★ 5

Best experience ever

Source: Google

★ 5

Great staff! They are friendly and always greet me by name! The trainers are awesome!! Marcos & Kelly are the best! Plus I am seeing results and feeling great!

Source: Google

★ 5

A fantastic well rounded workout. I highly recommend this location the staff is insightful and has a great energy. Get ready to sweat and get in shape!

Source: Google

★ 1

Source: Google

★ 5

Excellent, dedicated trainers & friendly staff. So happy we signed up. Love OTF Cutler Bay!!!

Source: Google

★ 5

everyone is great, i saw results faster than promised.... just wish u guys had later classes on the weekends, but i started with 8 classes a month and had to upgrade my membership because I'm hooked

Source: Google

★ 5

I love OTF Cutler Bay! Marcos and Kelly have take a personal interest in helping me succeed. I wish there was not a cancel fee, especially for unlimited members, sometimes life happens. Even still they are very accommodating and willing to help as much as possible. I am starting to see results and that only motivates me to push harder!

Source: Google

★ 5

Source: Google

★ 5

Super nice staff! Love it!

Source: Google