★ 4

Service is good but I rather just go to planet fitness and less hassle

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★ 5

I give this gym 5 stars. Amazing coach Devon was and I got to workout, and he was pretty self-explanatory, and I even enjoyed my trip. I burned the most calories about 840, compared to everyone else so I dominated that. Ow! Haha, crushed it! Definitely would recommend this very aesthetic-looking gym I am so glad I got to go to this gym maybe one day soon I'll come back when I can afford it. Awesome people to be around. And I love the hardcore music! Plus, if you see this review just know, you rock Coach Devon! 🤘😆🤘

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★ 3

I’ve visit this studio whenever I’m in town, and like most Orange Theory Studios, they’ve had some changes with new coaches. Some of the coaches who originally encouraged me to attend are no longer there. My only complaint is that the studio could really use a deep cleaning.

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★ 5

Lead Coach Nadia, Coach Kylie and Coach Devon all do a phenomenal job leading the classes with expertise, passion, positivity, fun and purpose. It's an incredibly welcoming Orange Theory Studio combining these fantastic coaches with really nice members and a great supporting staff Everyone is welcome, whether a seasoned Orange Theory participant or a beginner. In my travels with work, I attend classes at other Orange Theory studios around the country. None has the full roster of great coaches and staff that Mandarin Orange Theory has. My wife, who is also a member, and I highly recommend Orange Theory Mandarin!!

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★ 5

I thoroughly enjoy the challenge of each Orange Theory workout. Coach Chase is always available with a tip, form correction, or challenge for me.

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★ 5

There is no doubt in my mind the OTF philosophy is the best approach for me. If my knees or feet ache, there's a modification for that. If I'm sore or stiff after work, I know I'll feel better in 55 minutes. I just have to get to the studio.
Coach Chase throws down the challenge. It's up to me to accept it. Push through it. Conquer it!
Coach Kylie recognizes when I've lifted heavier or rowed faster.
Encouragement and accountability ...it's working!

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★ 5

Chase is great!!! Makes every workout fun - even though he is a UGA fan!

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★ 5

Loving OTF Mandarin! Coach Chase, Coach Kylie, and Coach Monica do a great job with the workouts. You guys definitely encourage me to get those splatts.

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★ 5

Chase is such an amazing coach!! He pushes you to be your best!

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★ 5

I joined this studio about a year and a half ago and it’s been amazing. I think the workout that OTF provides is second to none and the fact that you can get that at studios across the country has been awesome as I’ve traveled for work. But the real differentiator for this studio is the coaching staff.
Chase is the lead coach and has been a staple for me since Day 1. He’s played a huge role in my fitness journey. His passion for helping others is obvious. He cares about helping everyone in class become a better version of themselves. He’s helped me with everything from form on the weight floor to technique on the rower to nutrition tips when I’ve asked. I’ve seen him do the same for a broad range of folks. Whether you’re a 20-year old just starting out, an athlete trying to get better or even folks working through physical limitations - you get the same level of care and expertise from Chase. As good a coach as I’ve encountered in just about any industry!!
Kylie is the other full time coach and is a total rockstar. Her energy is infectious. She always seems to know when is the right time to give you a hard push, a gentle nudge, or just a check-in to see how you’re doing. She’s spot on with her instruction on form. And she knows how to make it all fun!

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★ 5

Coach Kylie and Coach Chase are absolutely amazing! I’ve been doing it for 6 months and honestly it has been life changing :)

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★ 5

going to OTF mandarin is one of the best decisions I made for myself , the team is very friendly and helpful and welcoming all the time.
coach chase one of the best coaches I ever had he helped me start running instead of power walking for years, he makes a big impact on my work out and make me have a PR almost every time we have a benchmark . I like coach Kylie she always encourage me and correct my exercise and I appreciate her so much.

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★ 5

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★ 5

Chase never tells me I'm doing an exercise wrong he just shows me how to do it more efficiently!
Kylie is always ready to give me a modification when needed.

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★ 5

Orangetheory Fitness Mandarin rocks! OTF in general has been an absolute game changer for someone like me who is looking for a class setting but focused on personal goals and accountability. OTF Mandarin has been awesome since day one, seriously. Coaches and staff are wonderful and always make you feel welcome. Coaches will even take the time to check in on you to see how you doing and if there is anything they can do to help you achieve your fitness goals. I’ve been coming here for almost 3 months and the level of dopamine after a good class is unmatched and unlike anything I’ve experienced elsewhere. Any one of any fitness level can benefit from this. The programming here just WORKS. You owe it to yourself to give it a go and see for yourself. You can’t put a price on your health.

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★ 5

Great place to workout! Finally got back to working out 8 months ago and felt very supported getting back into it! Now, love being challenged by Coach Chase to keep getting stronger!

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★ 5

Chase is an amazing coach and a good instructor. If you have any any injuries he is great at adjusting the template to help you.

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★ 5

The stuff is amazing! My favorite thing about this studio is that they are the only ones who offer lift classes at 7:15 AM.

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★ 5

Kylie and Chase are amazing!! Come take class with them

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★ 5

I started in February ‘24 having never worked out consistently in my life. I was afraid of the treadmill, had never rowed and did not know my way around a weight floor. Coach Chase has been nothing but patient with me over the past 5 months. He strikes just the right balance between encouraging you and pushing you to be the very best version of yourself you can be. He pushes me past what I think I’m capable of doing. I’ve never felt stronger and more capable in my life. I’m grateful for such an amazing coach, he’s truly inspiring. I can’t wait to see how much father I can go. Thank you Coach Chase!! 🙏🏻

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★ 5

Chase and Kylie bring the energy! Love this studio!

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★ 5

OTF Mandarin is always so welcoming as soon as you walk in the door. Coach Chase is always willing to give challenges on the tread and weight floor to allow the workout to be beneficial to you as an individual and what your goals are. He has an open door concept that allows you to discuss with him goals and healthy habits that can be maintained inside and outside of the studio.

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★ 5

Coach Kylie rocks

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★ 5

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★ 5

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★ 5

Great place to go and fun atmosphere

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★ 5

The energy from the team is fantastic & the support and motivation along the way is exactly what I need to reach my goals! I love that it has never felt pretentious and every single person is positive and encouraging.

It’s been a year since my review & I just wanted to update it to say it is still amazing! I typically take class 4-5 days a week and am still loving it! I am so thankful I found my tribe here!

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★ 5

Great workouts every time with great coaches! Coaches are genuinely interested in your fitness goals. I highly recommend giving it a try!

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★ 5

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★ 5

Overall great place very inviting they really make it about you and your goals to help you succeed

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★ 5

Love the feeling I get when I walk in or out of this place. Always feel welcomed and always leave getting a great work out!

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★ 5

Started about 4 months ago and absolutely love it! I was hesitant at first being new & not really liking the gym setting.. But there are 2 coaches that I attend classes here regularly that have been so supportive & helpful as well as the members being encouraging as well! Love this place!!

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★ 5

I've been a member for nearly two years now and I'll likely be a member for many, many more! The workouts keep me motivated and consistent without much planning or programming on my end. The staff and manager are super responsive and as accommodating as possible when I have questions or need help. All of the coaches at this location are great and provide something a little different in their coaching styles and playlists. Highly recommend!

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★ 5

I have been a client for about a year, but most really started working consistently in 2023 as part of the Transformation Challenge. I am impressed with this fitness studio. The staff are friendly, knowledgeable and supportive. They really take the time to ensure that you feel comfortable and confident throughout your workout. The facility itself is modern, clean, and well-maintained. The workouts are intense but tailored to your fitness level and the trainers provide plenty of encouragement and guidance. The heart rate monitor system is also a great feature that helps you track your progress and stay motivated. I have noticed a significant improvement in my fitness level and overall health since joining OTF Mandarin. I highly recommend this fitness studio to anyone looking for a challenging, effective workout in a fun and supportive environment. Thank you, OTF Mandarin, for helping towards achieving my fitness goals!

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★ 5

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★ 5

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★ 5

Great workout! Great results !

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★ 5

Awesome coaches and staff who make you feel welcome and motivate you. Workouts are challenging getting out out of your comfort zone but also allow you to go at your own pace and intensity. It is beneficial for all levels from beginners with no experience to seasoned individuals. Workouts also focus on multiple body parts including lots of core and balance which can also support cognitive function. Love the challenges that allow you to see your progress over time!

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★ 5

It's always challenging and the coaches and staff are so nice and friendly.

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★ 5

Orange Theory has been a life saver for me. I never could imagine what being part of Orange Theory family would be until now. They truly care about your fitness goals.
I am in awe of how perfect the work outs are. Give them a try. You might be surprised. I sure am. 🙏

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★ 5

Warm, welcoming, encouraging environment. Great workout for all skill levels.

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★ 5

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★ 5

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★ 5

I love working out at OTF Mandarin! From front desk staff to coaches, the crew they have there now are fun and motivating. I know they care about my fitness goals and they keep me accountable. Also, the members here are so much fun. I look forward to each and every workout.

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★ 1

The fact that I can only get a response from the studio when I contact corporate support is absolutely unacceptable. I used to love the workouts but this studio offers such poor communication unlike any other Orange Theory I have ever been to. Highly recommend someplace like Row House or Pure Barre which both have truly caring amazing customer service over this studio.

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★ 5

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★ 5

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★ 5

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★ 5

Extremely impressed with the kindness and patience of the staff for all my questions. Coach Hayden was very nice to give me great instructions for my first workout. I also very much appreciate Malia for taking the time to answer my many questions about membership! She was super polite, patient, and knowledgeable about the membership. As a result if the fantastic experience I decided to become a member. Despite having lots of time working out in the gym over the years this workout was fantastic and I'll be back in a few days once I'm not so sore. Great workout for all levels of fitness!

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★ 5

I was somewhat intimidated by the idea of this work out and facility. I am so grateful that I took a chance and went in. I am an athlete and I don't work out on my own as I should. It has always been a mental struggle to go to the gym and execute a HARD work out. Here at OTF I am able to put my struggle on a stats board and know when I need to kick it harder or when I need to pull back. I love that I am able to work out at home and it still "count" because they have guided work outs on the app, easy scheduling on the app and everyone has been so kind and welcoming. I am a 445-6am girl. Stop in one morning and I will be there to cheer you on for your first time!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Loved it. I'm accustomed to more weights involved in my workout but the vibe was great and the coaching aspect totally fun. Nice to change things up a bit and love the heart monitor aspect of the workout to help push myself harder. Glad my friend invited me to check it out.

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★ 5

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★ 5

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★ 5

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★ 5

The workout and the people are great!

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★ 5

Very intense but the results speak for themselves!

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★ 5

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★ 1

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★ 5

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★ 5

One of the best workouts in the entire country! When you become a member at one Orangetheory, you become a member at ALL locations! That means you can still workout if you're out-of-state, or just on the other side town! They have several locations in Jacksonville, and so far, I love each one!

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★ 3

The classes are great. The coaches are motivating. I would have given 5 stars but the back end operations at my location are lacking. If you have questions or issues, you can never talk to someone directly. The front desk people have to leave a message for the point of contact who never follows up with you.

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★ 5

I love OTF because it’s different every day so your body doesn’t get used to doing the same thing over and over again. I also love that the coaches push you to always try harder. This is something I know I don’t always do for myself.

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★ 5

I am addicted to Orange Theory! The staff and coaches at Mandarin have created a family there and I can’t get enough. Love it!

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★ 5

This place is a game changer. The staff and other members are amazing. Now I look forward to working out!!

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★ 5

Friendly, knowledgeable staff and coaches and a KILLER workout! Love the supportive community, even at 5 a.m.!

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★ 5

Absolutely Love this place! They have a great team of coaches that help keep you motivated and fit. I’ve been going a few times a week for about 6 months and have never felt healthier. This is coming from a 37 yo Male with prior military service. They have a substantial selection of class times sure to fit most peoples busy schedules. Give it a go, they won’t disappoint!

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★ 5

The coaches are fun and keep me motivated. The workouts have enough variety to keep it interesting and offer a new challenge for me each time I go.

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★ 5

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★ 5

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★ 5

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★ 3

Great workout, super fun! way too expensive for a membership.

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★ 5

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★ 5

5 STARS! Great Overall experience on introductory(free) session. Brittany, Megan and EJ were very friendly, informative and professional. Great concept and very effective work-out. The group(Team) dynamic couple with one-on-coaching is a great combination for a successful workout.

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★ 5

Welcoming staff, great facility and fantastic workout!

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★ 1

The OrangeTheory Fitness is an amazing concept. You'll have a great workout, however this location I would not recommend. Bad experience at this location. I'd recommend any OT in the Jacksonville area besides this place. The best in town is the Deer lake, Jacksonville Florida location.

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★ 4

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★ 5

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★ 5

It's different every day and I can work out at my personal level of fitness without feeling like I'm overdoing it or not working hard enough. I appreciate the coaches corrections, encouragement and support!

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★ 5

You just have to show up, they do everything else.

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★ 5

I went from occasionally playing around on the elliptical to 4 days a week at OTF. I feel amazing. Highly recommend to anyone who just needs to start a workout program, but is kind of at a loss how to go about it.

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★ 5

Love the personnel at this location 💖💖

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★ 5

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★ 5

Orange Theory is the best place to go for a good workout. They are up to date with technology to track your calorie, heart rate, etc. They have a trainer for each class who is there to help you and are personal to help you with your goals and check up on you throughout the class. For my first time it was amazing there was very high energy, very welcoming. As soon as you start the workout you warm up there is cool music playing throughout. There are workouts based on the day you go. The workouts are really fun and very high calorie burning. I'm already addicted from my first class and ready for more.

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★ 5

great staff, great coaches - a ton of fun!!

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★ 5

Amazing workouts!

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★ 5

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★ 3

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★ 5

Coach Tommy's class was fun! Music was good and he was pushing everyone to do their best!

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★ 5

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★ 4

Great workout

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★ 5

I’m glad I discovered Orange Theory! From the front desk staff to the coaches, everyone is awesome. A lot of motivation to push through and to do your best. Coaches are personable and check up on you. Highly recommended.

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★ 5

love it!!!!

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★ 5

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★ 5

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★ 5

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★ 3

Great exercise for younger generation

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★ 5

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★ 5

I am very motivated when I work out, the music is always super loud which keeps me going. The staff is so inspirational and amazing and they always encourage me to keep going. I would recommend Orangetheory to anyone who has a goal to work out and can achieve it.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Excellent

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★ 1

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★ 3

Love the workouts but unfortunately have been super disappointed with constant schedule changes. Bring back Tuesday & Thursday 9:30 AM class please!!

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★ 5

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★ 5

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★ 5

The variety! And I love when coaches hold me accountable - they know me and know when I am at my max or when they can push me to run faster, lift heavier weights or hit higher watts on the rower. That knowledge they gain of my personal abilities creates a 1:1 relationship yet in a motivating group setting.

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★ 5

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★ 1

If you're going to drive around and trucks with your business plasterd all over it, don't drive like complete lunatics.

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★ 5

It is productive, intensive and fun at the same time Thanks to the couches and the staff hard work and time effort.

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★ 5

Great variety of workouts and music! Awesome instructors!

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★ 5

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★ 4

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★ 5

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★ 1

I injured myself and wasn't able to cancel or pause my subscription without paying for 2 more months. Unbelievable! Never again.

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★ 2

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★ 5

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★ 5

What I like the most about the workout is probably the coaches. I love the fact that every time I come in I know that I will get motivated and encouraged through my workout. It is also a HUGE plus when the coaches call out my name and give me feedback (especially when it's positive). It sounds weird, but I am not a super fit person by any means and it just means a lot to me that the coaches don't just center in on their "star students" but they truly motivate the not-so-fit guys, too.

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★ 5

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★ 5

Varied workouts...scheduling easy. I have tried everything and OT is the absolute best! Coach Jason is awesome as is all of the staff. Each workout I have been inspired and motivated (regardless of how tired I was when I showed up). Great experience for me thus far. I would highly recommend Orangetheory.

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★ 5

Love Orangetheory Fitness! I was a member for over a year and don't think I ever did the same workout twice.

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★ 5

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★ 5

I love how everyday it's something new with the workouts! The trainers are always enthusiastic and willing to help. The workouts are always fun and different, and always push to challenge you. I also really enjoy how the workouts are 1 hour, incorporating cardio, weights, and the rower all into one session, every session. It makes me feel like I always I get the most out of all my workouts!

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★ 5

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★ 5

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★ 5

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★ 5

Everyone knows your name!! Love the positive coaching!!

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★ 4

Great fitness center, a little on the pricy side but the workouts are fun.

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★ 5

This is a great place to workout and to get to know some interesting people along the way. Easy to get started and better than going to the gym by your lonesome.

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★ 5

I loved the workouts! I was never able to get motivated in a regular gym but every time I walk into Orangetheory I'm always pumped and ready to go! They push me but only to what I am comfortable with. Since I have bad knees they always adjust things to modify the work out for me. Orangetheory Fitness has really changed me, since I started working out here in September I've already noticed a difference in my body and mind. Love Orangetheory Fitness!

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★ 5

For a work out that will kick your butt in a fun (at least after the fact) way, go to orange theory. Faith is great!

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★ 5

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★ 5

Love it! I'm not someone who has ever loved working out or kept up w/ it and I am addicted. Trainers are motivational and uplifting. Workouts are never boring or the same! I recommend it to anyone wanting to lose weight or tone up. Bikini body here I come!

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★ 5

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★ 5

Gives me the feeling that I have a personal trainer without the high costs of one.

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★ 5

I love this place! Everyone is so nice, the workout is outstanding and I couldn't be happier with the trainers. Highly recommended!

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★ 5

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★ 5

What an Amazing work out with guaranteed results you can not beat it.

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★ 5

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★ 5

Love the experience at OTF. Wonderful staff & facility, love the hours they offer, as well as thd curriculum to help the client loose weight & keep it off. I would highly recommend it to everyone. :)

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★ 3

The staff/trainers are fabulous, however, the owner is very protective of "his" treadmill.

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★ 5

Trainers are passionate about what they do. Good job. Thanks

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★ 5

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★ 5

best work out ever. keeps you coming back for more. excellent trainers

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★ 5

It is an awesome way to bust through a plateau!

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★ 5

Fun and effective workout for all fitness levels. Everyone is so friendly and helpful. Worth every penny!

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★ 5

The best of all worlds - personal training with a small group gives you the motivation you need to keep coming and the attention you need to get the results you are looking for.

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★ 5

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