★ 3

Nice facility overall. It was my first time at this location after a 2 year absense from OrangeTheory OTF (although I've been keeping in shape at other gyms) , and the equipment featured the latest treadmills, and other standard OTF gear. It's tough to beat the varied workout you get here in just one hour. I was rusty, and told the Coach that when I arrived early. I was a little disappointed that she didn't give me a little more assistance and personalized attention when I was lost and just getting back in the OTF groove. It could've also been a little cooler temperature wise and a bit brighter. There's also only one unisex shower. I concur with another reviewer about the volume being a bit loud although I get it with the motivational aspects of loud volume. Still, I'd recommend you visit and enjoy your workout. Maybe brush up a lil bit in advance? Watch a class? I felt a little lost at times and hard to understand the instructions given. Go through a more detailed intro if it's your first time or a refresher if you're getting back in the OTF groove?

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★ 5

Great place to workout. Staff is awesome!!!
🌟🌟🌟🌟🌟

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★ 1

Las máquinas no están buenas muchas máquinas rotas Y la membresía muy cara no se lo recomiendo a nadie

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★ 5

I visited from CA and this studio was very welcoming! Mandy, the coach was great and friendly!
They did not charge me for the OT band which I forgot to bring! Thank you OTF bird cage:)

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★ 5

Great atmosphere and community at this location of otf. Staff, especially Carlos at the front desk, is extremely friendly and helpful!!

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★ 3

The studio is nice enough, although they still have the old treadmills. The reason for 3 stars is because of the volume of the music. The average the entire class was 90 decibels with peaks over 100 decibels. If you value your hearing bring ear plugs. I would not come back to this studio without them.

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★ 5

I travel a lot going to different OTF studios throughout not only FL but throughout the different states and this location is the best. It was so refreshing when I found this location. I can not speak more highly of one person over another from the manager Aly, to Daniel and Sophia at the front desk, all of the trainers Rich, Gio, etc. they all add to each other and help create the best atmosphere. I'm truly grateful for this studio and the environment they provide. Also not to mention the best playlists and BOMB energy for the workouts. Their music is never too loud hurting my ears. Thankful for you guys, truly a workout family!

Source: Google

★ 5

Orangetheory at Bird Road has an amazing team and program! I tried OT for this first time this week, and the coaches and team were very helpful and supportive as I learned the process and routine. In exercises that I haven’t tried before, they were supportive in showing proper techniques and encouraging to continue or push my limits beyond my comfort zone. After my first session, I signed up for a membership! Very happy with this decision and joining OT with the Bird Road team - I now look forward to exercise and feel myself pushing my limits and exercising muscle groups I wouldn’t be on my own! Thank you to the Bird Road team!!

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★ 5

Pull up

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★ 5

At first I had a wrong conception of OT, but that is out the window. From the moment you walk in you feel as if you are part of a family, the coaches are knowledgeable, kind, they will push you but of course you decide your limits. Glad I took the first step and went.

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★ 5

I loved feeling as though I didn’t workout but I worked out, and the stats show the proof. It’s strange to explain. I also am VERY motivated by seeing numbers up during (heart rate + colors) and the results after class to see my progress. It’s like competing against myself.

It was my first time back at something so intense (you pick your level of intensity) and it felt great and doable. The freedom to choose your level helps a lot because you listen to your body, the the coach supports and encourages you while pushing you to challenge in a non judgement manner. I’ve had other experiences where there was some judgement in the level you choose and for me, that’s not motivating or encouraging.

Some classes I’ve taken, everyone seems to know each other and it’s a beautiful community. I’m very excited for this journey and that’s a new found motivation!

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★ 1

This place is filthy. The management team dishonest . I never got the referral fee for referring my friend and instead I found out today that they unilaterally terminated my contract because they decided they did not want to honor the agreed upon price of the executed contract. Orange theory will tell you they are not corporate , they are a franchisee doing whatever they feel like doing and they have a very bad reputation of dissatisfied customers.

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★ 5

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★ 5

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★ 5

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★ 5

Great Coaches and a Great Workout - really transforms your body!

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★ 5

Great staff, amazing coaches! I've been going to the bird rd branch for about a year now and I'm feeling so much better thanks to their great workouts and coaching. I had an accident and could not workout for about 10months, when I started at this gym, the coaches helped me start slowly and assited me through the journey and the pain. Today I am able to do the full workout with maximum effort. Thank you!

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★ 5

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★ 5

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★ 5

Honestly everything! The coaches are great so far I’ve taken 3 classes with all different trainers and they have all been so motivating and helpful. They explain the workout so it’s easy to understand and they coach you to push yourself and test your limits. The class is face paced and enjoyable not to mention the music is loud and fun and it doesn’t feel like a traditional training center. It’s been a great experience so far.

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★ 5

OTF Bird Road offers a great workout with a friendly family like environment. I look forward to my workout and seeing friends and of course their awesome coaches.

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★ 5

Love my workouts in the Birdcage!

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★ 5

Amazing staff! Everyone makes you feel so welcomed from the moment you walk in. The front desk ambience is always happy.
I was hesitant about OTH workouts due to a serious back injury/surgery, but Coach Bryanna has helped overcome many of my limitations. She goes out of her way to make sure I earn my splats and get a complete workout at every class. She's vibrant, pushes your limits, is constructive with feedback, looks out for proper technique, and constantly motivating you. Does not let you quit! She's very aware of the whole floor!
Carlos, Bry, Lourdes, Kiki, Caro, Nick, Elsa, Camila, Angie, are all incredible human beings. The interaction with other members and staff before and after each class is like hanging out with friends/family. Great positive energy all around.
The gym is impeccable! Parking is never an issue, always plenty available.

Source: Google

★ 5

This a great gym and workout platform. They know how to push you. It is a fun workout and the trainers and staff are amazing. Highly recommended.

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★ 5

I was never into working out before but OTB is so special because of all coaches and staff. The coaches Mandy, Elsa, Bryanna and Justin really care about all the members and push them to be the best version of themselves and they’re so welcoming. The staff is incredible! Carlos is the best manager !Lu, Nick, Caro,Kiki, Cami and Angie are the best SA’s!
Not only I’m I proud to be part of such an accepting and loving community but I also love working out there and being motivated and held accountable!

Source: Google

★ 5

Let me start this with stating the fact that I am not one of those weirdos that love working out. Working out is a necessity for me. With that said, the staff at Bird Road has become family. The front desk crew Lourdes, Nick, Kiki, Camila and Angie all go above and beyond when helping members. The coaches Mandy, Elsa, Justin and Bryanna do their damnedest to make working out as tolerable and even enjoyable as humanly possible. They push you without crossing the line like some other gyms. This staff would not be who they are without the amazing management skills of Carlos. Orangetheory Bird Road is 10/10.

Source: Google

★ 5

I was never a “gym person”, but I absolutely love Orangetheory! It’s the only workout I’ve been able to stick to for 6 years. Every workout is different and the staff makes an effort to know you. I would highly recommend!!

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★ 5

Honestly I really enjoy my everyday workout routine with my trainer Elvys, with his help I have managed to achieve my weight goal, can’t wait to see the final results he’s the best

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

A+ owner and his facility has literally everything you need and more! Can't wait to come back next time I'm up!

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★ 1

NEVER AGAIN!!!
Emily is the worst manager this place can have, she won’t help you with any of your needs, I have been trying to cancel my membership for three months now since I have not been using the gym bc I was traveling and they won’t let you cancel unless you go the the gym physically and on top of that they make you pay one more moth after you cancel, I canceled my account on July 6th after paying on july 2nd a full month and then she told me my card was going to be charge again on the 2nd of August even if I was not using the gym :( RIDICULOUS

Source: Google

★ 5

Love that it motivates me to push myself harder. I don't have to preplan a workout just show up and follow the lead. The staff is amazingly friendly and helpful!

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★ 5

Amazing coachs! Workouts modified as per your abilities/restrictions.

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★ 5

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★ 1

Called three months ago to cancel my account I was told that it would be easier to freeze my account and that the month I already paid for would be able to be used once my account is unfrozen. I call to cancel and all of a sudden I have to pay one more month even though I still have one month of classes that were never used. When I ask what happen to those days I was told by Lourdes that "it must have been a miscommunication." I do not recommend and will never renew my membership with any orange theory period.

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★ 5

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★ 5

Really nice gym to workout!

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★ 5

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★ 5

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★ 5

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★ 5

I had my first class at this location yesterday and let me tell you, it was so much fun!!! The front desk staff is BEYOND amazing. They were professional, kind, and made me feel welcome from the moment I walked in. Alex was my trainer and she is SO GOOD! She kept me motivated, coached me in the moment to improve my form, and went over my stats with me after the workout! I highly recommend coming to this location. It’s truly a gem!

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★ 5

Loved it!

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★ 5

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★ 5

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★ 5

I love my gym!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great staff, I had the pleasure of talking to both Oscar and Manager Carlos about my situation amidst the COVID-19 pandemic, and they were both very kind and understanding. It was nice to know that after so many things can go wrong in a period of time, this studio had my back and cared enough about me returning to accommodate.

Source: Google

★ 5

Been coming to this Orange Theory for a few years now.... Place is great, staff is great, and workouts are awesome. For those on the fence, ignore the naysayers. Rey

Source: Google

★ 2

I find the studio to be uninspiring. The classes are boring and although I do agree that it’s a great work out, it’s just lacks the fun part. There is too much traffic in Miami for me to drive to a place that just lacks inspiration. I am not a fitness person but if I did want to be this place wouldn’t motivate me enough.
The instructors are nice but I only went to two classes and I bought a package of 8 classes.
They say it’s not a contract but if you want to cancel you are forced to pay an extra month.
I hated it so much that I only did two classes and I told them I didn’t like it if I can please just cancel and they told me I had to go into the studio to fill out a cancellation form which is super inconvenient because they should have a way to do this online. The manager was nice enough to email to me but they still charged me an extra month which is ridiculous because this is suppose to be NO CONTRACT. If it’s no contract you should be able to cancel at anytime without getting charged for the next month. Especially if you aren’t using the membership.

I gave two stars because the manager was actually nice but other then that I don’t recommend this place if you’re not into working out because it’s not motivating.

Source: Google

★ 5

Este gym es muy bueno no hay que a ser contrato cancelas cuando quieres es muy limpio y bueno

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★ 5

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★ 5

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★ 5

Great experience and workout! Looking forward to the next time!

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★ 5

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★ 5

Orangetheory is the best workout out there! I love the daily variation in the templates, the challenges, and even the benchmarks to keep track of my progress! The coaches at this location are top notch! Highly recommended!

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★ 4

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★ 5

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★ 1

Horribly customer service by Emily at the front desk. After so many people told me I should try orange theory - I decided I would give it a try. While I was being checked in - Emily told me I would have to pay for my first class because I didn’t live or work in the area. I told her I wanted to try the concept and that I would join in brickell or the beach but she told me I’d have to pay for the class when I was told the first class was free. Why does it matter where I take an OT class? Just horrible customer service all around. They just lost a potential customer because of this horrible service

Source: Google

★ 5

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★ 5

I like that they are quick, scientific in their method, and fun. It’s the best experience I’ve had in this kind of training. I love the atmosphere and the coaches seem like they’re happy to be there for you.

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★ 5

Convenient location, easy parking, friendly staff they are always happy. and the coaches emit a lot off energy and guidance throughout the workout. the studio itself has a lot of natural light in the day, which is a plus.

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★ 5

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★ 5

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★ 5

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★ 5

Coach Abby is amazing! She goes the extra mile to ensure that everyone in her class is set up for success! I had a knee operation a few years ago and she always remembers to give me suggestions on how to make modifications to suit me. Thanks Abby for being such an outgoing and wonderful coach!

Source: Google

★ 5

I love the fact that every workout lends itself to be the kind of hour where you can either maintain or improve your current level of fitness. Some days you’re charged other days you’re tired but no matter what- every day Orangetheory Fitness gets me one step closer to a more athletic and healthier me. Much thanks and love to the Coaches and staff for their flexibility and understanding.

Source: Google

★ 5

Súper lugar para ejercitarte

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★ 1

I was really looking forward to trying this gym and class. I reserved over the phone they called me 3 times to verify that I was coming. It was pouring rain but still went, showed up 30min before the class as requested. I wanted to try with my friend so went to the one near her, for them to tell me that I had to pay $28 as I did not live near or work near that particular gym. 1/It would’ve been nice to know that before driving there. They could’ve notified me one of the 3 times they called.
2/ I could’ve said I worked across the street and it would’ve been fine but I was honest.
3/ Once I said whatever I’m here I’ll pay it the employee said I couldn’t as now the class was starting in 25min! Once my friend showed up and asked what was going on now she was ok for me to pay and do the class. At this point I had absolutely no desire to deal with this location and employee. (7396 Bird Rd
Miami, FL)
I asked if I decided to do the membership after the first class if I would get anything back from paying the first class. The employee said that will be up to the location you go to!
Just a heads up to anyone new who wants to try this place.

Source: Google

★ 5

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★ 5

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★ 5

I like that I can get a lot done in an hour.

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★ 1

I made a reservation online for a free class, and they didn't tell me I need to bring a proof of where I am living. So I got up for nothing because they turned me away trying to charge me $28 bucks (for a free class that they are marketing everywhere) in a rude manner and didn't even explain me the plans or anything. They are dumb because if you already have the client in front, you should try with all your soul to make a sell.

Source: Google

★ 5

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★ 5

I just signed up this week and I am in love! Staff are welcoming and helpful. The classes are amazing. The coaches are attentive and helpful if you have any questions or if you simply look lost during workouts. Which sometimes I am. As a new member I havent felt out of place. Highly recommend Orange Theory Bird Road!!

Source: Google

★ 5

I love Orange Theory. The coaches, especially Tony and Fatima, are AWESOME

The front desk staff are amazing.

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★ 5

THE FRONT DESK STAFF IS ALWAYS SO WELCOMING AND HELPFUL.
ALL THE COACHES ARE EXTREMELY KNOWLEDGEABLE AND ATTENTIVE TO THOSE WITH INJURIES OR IMPAIRMENT. MY FAVORITE THING ABOUT OTF IS THAT I DON'T NEED TO FIGURE OUT WHAT I'M THERE TO DO. EVERY SESSION IS DIFFERENT, NEW, AND LAID OUT FOR EVERYONE TO FOLLOW. THEY MAKE EVERYTHING EASY AND FLEXIBLE TO FOLLOW!

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★ 5

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★ 5

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★ 5

I love the direction from the coaches and the positive energy they put out. The music is amazing and as for the workout itself, I love that for a full hour every part of my body is completely engaged and I can turn off my brain for a while. I'm not thinking about micro aspects of my life because my body is just in a full on state of survival that I truly enjoy. When I'm done my mind is in such a relaxed state and much like the after burn affect, that too last for hours. This experience has truly been a life saver.

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★ 5

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★ 5

Joined OT 2 months ago, I feel great, I’ve lost 15lbs. All coaches are awesome they help you and motivate you. Classes vary everyday 💪🏻 I recommend OT Bird Road 💯 %

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★ 5

Awesome workout!!!

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★ 5

I love the consistency of the workouts and the trainers and staff are amazing

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★ 5

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★ 5

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★ 5

A rigorous workout with results

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★ 1

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★ 5

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★ 5

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★ 1

They don’t tell you you have to cancel your contract at the same facility you started at and in person only. No option to cancel online or over the phone. And even better that you have to pay the next month’s bill too even if you just got billed and aren’t even planning to attend this month’s membership. Front desk was no help and rude when trying to cancel.

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★ 5

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★ 5

Very Nice Facility on the Second Floor Also has small conventional PT Studio gym with great equipment as well in there for ppl that like to train with a Trainer or Traditional Weights....Highly recommended

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★ 5

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★ 5

Fatima & Tony are amazing trainers!

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★ 5

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★ 5

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★ 5

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★ 5

It's a great workout and the staff is wonderful!

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★ 5

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★ 5

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★ 5

Great coaches and great staff.

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★ 5

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★ 5

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★ 5

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★ 5

Amazing! Can't wait for my next session!

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★ 5

Fantastic workout

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★ 5

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★ 5

Tony, Kristen, and Fatima are extremely motivating coaches. I enjoy that the work outs are never the same, the music is fun, and everyone is always friendly.I highly recommend this gym! I absolutely HATE the gym, but Orange Theory is the only thing I've kept up with, and I've never been in better shape than now.

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★ 5

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★ 5

could not be happier, love the workouts and seeing results !!

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★ 1

I made a reservation online, they didn't tell me I need to go in a half hour early so I got up for nothing because they turned me away. I wanted to do this because I travel 90% of the year, but they made it seem like I was out of place because I didn't live here

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★ 5

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★ 5

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★ 1

The WORST customer service ever!! Cannot believe I was treated and scammed this way after being a member for 1 year. Good luck trying to freeze or cancel. They will over bill and keeping billing afterward. They are FRAUDS and need to be reported!!

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★ 5

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★ 5

I had a small issue with billing and the owner Ralph called me right away and was able to explain the policy at his location which goes above and beyond for the customer. Everything was resolved. Thank you.

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★ 5

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★ 5

Amazing facility and very motivating trainers.

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★ 5

Great workout, sweated my love handles off

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★ 5

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★ 5

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