★ 5

This is the most supportive gym I’ve experienced. I wanted to try it out because I am not one who can motivate themselves. After the first session, I was hooked. The coaches are supportive, the people in the class are friendly, and they make it easy to enjoy. The workouts themselves are challenging and are truly suitable for any level.

Source: Google

★ 5

I can’t recommend it enough!! From the moment you walk in, the atmosphere is welcoming, energetic and motivating. The coaches genuinely care about helping you reach your goals. OTF WGV its not just a place to work out, it’s a community that keeps you inspired and accountable. Give it a try, you won’t be disappointed!

Source: Google

★ 5

I LOVE OTF at WGV! I have been going there for 2.5 years. The coaches are very motivating and encouraging. The other members have become my gym family and they keep me accountable. I couldn't ask for a better gym. Come join us!!!

Source: Google

★ 5

Wonderful coach-led gym! The coaches are very encouraging and motivational, while remaining receptive of how everyone has their own limits and pacing, never making you feel bad if you need to rest. This place is a great gateway for those who don’t exercise and want to start.

Source: Google

★ 5

I stopped in this OTF location while traveling and really enjoyed my workout! The studio is spacious and the staff is very friendly, especially Coach Joy

Source: Google

★ 5

Source: Google

★ 5

I would highly recommend OTF WGV! I’ve been to multiple studios and the crew here is amazing 🙌🤩 The coaches actually care about helping you, encouraging you to meet your goals and try to celebrate every one of your accomplishments. They pay attention to their members, notice your achievements without having to be told and make you feel included and not just a number. Awesome job team OTF WGV 🥳

Source: Google

★ 5

The sales associates and coaches here are super friendly, and the studio is always clean and well-maintained. Coach Joy is an incredible coach—knowledgeable, motivating, and clearly passionate about what she does. The overall vibe of this studio is welcoming, supportive, and engaging. It feels like a community that genuinely wants you to succeed. Highly recommend Orangetheory Fitness World Golf Village!

Source: Google

★ 5

Been here for a couple months and I’m getting more than I expected. Joy and the crew are top notch!!!

Source: Google

★ 5

I have been a member on and off since 2017. The WGV location has great staff and energetic coaches!

Source: Google

★ 5

Awesome!!!

Source: Google

★ 5

I can’t say enough great things about OTF World Golf Village. I have been a member at OTF on and off for almost ten years now at different locations before moving to this area a few years ago. I was so excited to join as a founding member when they opened and have really enjoyed being a member. The staff and trainers are amazing and bring so much energy to class. There’s always a fun challenge to sign up for like Marathon Month, Hell Week, Dry Tri, Transformation Challenge, etc. that make your workouts competitive and fun. I highly recommend this studio to anyone looking to try something new and looking for a great workout!

Source: Google

★ 5

I have been a member here since they opened in Feb 2023. I love the workout and it's really because of the coaches and the people that come here. The coaches are awesome! I especially love Coach Joy and Coach Kenna; they have different energies, but both help you focus on working your hardest and challenging yourself. The people that come her are down-to-earth and quickly become your friends that cheer you on. Great workout & great people!

Source: Google

★ 5

Absolutely love this gym! I’ve been to many others, including OTFs all over the country and this one is among the best! Coaches and staff care about their members and make working out FUN! Highly recommend!!

Source: Google

★ 5

Awsome Coaches! Joy, Tyler, Ashley, Sarah and Erine. Thank you for making this the place to be no matter when you go to OTF!

Go Gators!

Source: Google

★ 5

Source: Google

★ 5

Great place to workout, great Coaches and Staff! Come join the fun!

Source: Google

★ 5

Orangetheory Fitness has an amazing team! Coach Joy brings incredible energy and motivation, and all the coaches and staff are welcoming, supportive, and make every workout fun and challenging. I always leave feeling stronger and inspired!

Source: Google

★ 5

Wonderful studio with great coaches!

Source: Google

★ 5

World Golf🏌‍♂️⛳️Village is one of the Best👍Orangetheory studio's I've ever been too. New team & management are passionate,👋friendly, &💡light up the studio environment🏋‍♀️with electric⚡️Orange🧡energy! I love the coaches & staff. No matter how I'm feeling(sad, happy, frustrated) I know that if I come in for class I will leave with a big smile.😊

Source: Google

★ 5

I am SO glad my dear friend introduced me to Orange Theory! This has been exactly what I needed. I have never been consistent at working out and even though the neighborhood I live in has a complete gym, I never knew what I should be doing or how to use the machines properly. Now, I am practically RUNNING to my car to head to these classes!!

I thrive in group settings and love the "team vibe" of the classes but the flexibility of workouts has been key for me- you are challenging yourself in these classes, you are not competing with anyone else but YOU and I love that. I have a tendency to push too hard in competitive situations and this style of workout has been the answer to all my workout-woes.

The entire staff/Team, at Orange Theory has been nothing but encouraging, knowledgable, and full of energy no matter what time of day the classes are. They LOVE to celebrate you in any/every way possible. If you are looking for a workout home- you've found it. Honestly, I had met so many members who have been with OT for well over a decade and know I will be too.

Source: Google

★ 1

If you value customer service and communication do not use this gym. This place charged my wife two times in one month totaling $218 with no communication, we called and we determined that the payments were for previous months membership but just both went through the same day. She immediately requested to cancel and they said they would not charge us the additional $109 to cancel membership, great whatever we are fine with that. Then we discovered we were in-fact charged $109 additionally as well, so $327 taken from our account in a single month with no communication. We have been leaving voicemails daily as well to try and address this and find out more information with no response. We will gladly remove the review once someone can communicate and straighten out why this happened.

Source: Google

★ 1

Very disappointed with the service and company, don’t really care about the customer. Joined before they opened the store, founding member. After many months, had a problem with the software not reporting the stats to my email. Kept getting different answers over a couple months time. Software issues, reported to IT department, update problem, said I had wrong email, even though it worked in the beginning. Bought a second arm monitor to see if that would help. Then first day of school I came in just as warm up was over and told to leave, at first I thought they were joking, but they were serious and told me that if more than 5 minutes that I could not join activity. No one had explained this before. Nor did they explain the band and how it could be used, found out from others. So that was the last straw. Told them to cancel my membership. Got a bill a few days later and called. They said I had to come in and sign a written request to terminate membership? I did that and got billed the next month again? Called and got a very rude person that said I had to give 30 days written notice and I had not given it in time. I told her that was not explain in the beginning or when I went in to give notice by writing. This company is not customer friendly in any way. There is much better alternates, go somewhere else.

Source: Google

★ 5

Source: Google

★ 1

I’d avoid this terrible location at all costs and opt for better studios such as mandarin or at southside. The world golf location is incredibly disappointing and the “managers” here leave a lot to be desired and are subpar in quality. They do not care about all of their members, just a select few and the others get treated like nothing. After attending this location for about a year consistently, zero acknowledgement or celebrations. These studio “managers” are so unprofessional and condescending and will not take your concerns seriously and instead unprofessionally provoke even further , Madison Craig is terribly unprofessional and immature. Communicating with her felt like speaking with a child. The only bright spot of this location is the coaches. Management is horrible and no one could pay me to step back in this studio or ever sign up again with OTF at the world golf village location.

Source: Google

★ 1

Loved coming to this location, it's always very clean and I love the coaches. My issues started in October when I spoke to the Studio Manager about freezing my membership while I was going to be out of the country on deployment. She said no problem and gave me the forms, I returned them the next day via email. She informed me that they charge a $15 fee for frozen memberships and I agreed. I ended up being charged full price in November so I had to send 3 emails over the span of 3 weeks before I got a response and she said she took care of it and the account is frozen (no refund for the over charge). It's now December and I was charged AGAIN for the full membership price. Emailed AGAIN asking for a refund of the 2 months I've been overcharged and am still waiting on a response. Take your business to the other Orange Theory that's 10 minutes away from this location because this Studio Manager is clearly incompetent.

Source: Google

★ 5

Source: Google

★ 5

Great workout and friendly staff. The coaches are wonderful and you're sure to walk out feeling full of life. Trust me, take a class or two; too make me friends and feel more confident.

Source: Google

★ 5

One of the best OTF studios in SJC! Kind staff and they do a great job of keeping this studio neat and tidy. Can’t say enough good things about Jack, Aly, Bobby, Kenna, and the rest. I have 4 memberships (for myself and my family) and they make us feel supported in our health journey. You won’t be disappointed with this studio!

Source: Google

★ 1

BEWARE of walking into this business. I would suggest find a better location and refrain wasting you money with them. This business seem to be doing some goofy stuff to loot the customers. Be careful beofre you sign the contract, as they may make you sign some papers that you may not intend and hide actually needed papers. I only went to attend one class after signing up and still they keep charging me 2 months.

They report something to click bait the customer's and once you sign up and try to cancel, they state the appropriate forms weren not signed. They advertise all over the website about month-to-month contract and 30 day risk free guarantee, upon cancelling on time and informing the staff, they still charged me.

Source: Google

★ 1

Never set for in the building and was charged $90 today... i signed up in November and canceled before they opened... they still charged me back then, and now again 11 months later!?

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Friendly staff and a good workout. Never thought I would say this but I love it. Always different and always challenging.

Source: Google

★ 5

I love this location so much. The staff is so friendly, Jack and Amanda are always so motivating. Ada is a fabulous manager. Coach Aly, Bobby and Milas are amazing, I leave every class with more than enough Splats. The studio is always super clean too. Love the White Wolves!!

Source: Google

★ 5

I have been coming to OTF since late January 2023. I can’t say enough good things about them. The workouts are always challenging but doable for anyone in any fitness level. The staff is friendly, professional and knowledgeable. Its a new gym and they always keep it nice and clean. I highly recommend them!

Source: Google

★ 5

I have been going to Orange Theory for a couple of months now and I've lost weight, gotten stronger, and feel significantly better in general. The staff are knowledgeable and very uplifting :) I highly recommend this gym!

Source: Google

★ 5

Source: Google

★ 5

Source: Google