★ 5

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★ 5

daniel and max were phenomenal

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★ 5

Very welcoming and friendly environment. Casey at the front desk is always answering any questions I may have with patience!

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★ 5

Probably my favorite planet location ! It’s pretty big and neat ! Casey ; one of the workers is very nice and always greeting ppl at the door ! Makes you feel welcomed

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★ 4

Love it here!
They don't follow the whole "gymtimidation" dress code. You got one guy out here with his whole sweaty chest out in the tiniest muscle tee, the other guy over there throwing weights and not with a care in the world! I saw some women here practically just exposing it all. Man this is the kind of gym we all want! It's definitely clean, except maybe the bathrooms from time to time you'll see the sink full of who knows what that white stuff is for days, and the toilets are nice and a off white, almost brownish look to them!

Source: Google

★ 5

Hoy miercoles 15. De octubre 2025 4 y 40 am cerrado alguien sabe porque?

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★ 5

I love this planet fitness the area is so clean and the staff is very friendly especially max !! Wouldn’t go to any other gym

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★ 5

I enjoy going to this gym a lot. The employees are helpful and kind too!

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★ 5

Weights are always very organized and the environment is always very well kept,juelz is a very attentive staff manner offering help with anything i may have need

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★ 5

My friend and I go to this planet fitness everyday and we enjoy every single part of it. Casey always has good energy whenever we come in!!

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★ 5

This gym has been good to me. Casey is great at his job and very energetic.

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★ 5

This location has upgraded their equipment, staffing is always friendly & the location stays clean.

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★ 5

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★ 5

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★ 5

I had a good experience with Rosa. She was very nice and patient and understood my needs. I signed up and became a Planet Fitness Black Card Member

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★ 5

Love this location

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★ 5

Emily is the best she make sure my experience at planet fitness is great 👍🏿 thank you Emily

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★ 5

Great gym!! Emily and Steff are amazing staff + make the gym environment really nice!! The gym is clean and welcoming.

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★ 5

Excelente Evelin

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★ 5

Excelente con Evelin lo mejor

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★ 5

Amazing customer service Julz and the rest of tbe team are fantastic love it here

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★ 5

Lilly and juelz are both amazing with service and are very respectful at all times

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★ 5

The place is so clean and it’s such an amazing environment Emily is so sweet and so nice everyone here is amazing

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★ 5

emily and juelz are very friendly, helpful, and easy to talk to

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★ 5

The Planet Fitness staff is so attentive and very welcoming. Shout out to Emily and Jules.

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★ 5

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★ 1

Like every Sunday there is always a issue with opening at 7am which shows on your business hours I don’t t understand how this keeps happening it’s 7:14 and the gym is still not open

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★ 5

Steph’s always very welcoming and friendly, and easy to talk to.

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★ 5

Emely y Daniel the best attention!!!!!!!

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★ 5

Emily was great and super helpful

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★ 5

Clean and great environment and staff! Very welcoming atmosphere. Love it!

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★ 5

emily and danny are the top dawgs,very supportive and helpful, they deserve a raise

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★ 5

Emily and Daniel are the TOP dogs

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★ 5

Good gym. Emily is a good employee

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★ 5

Emily the best

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★ 5

good service

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★ 5

Daniel G is one of the greatest people of all time 10/10 problem solving and customer service skills. Excellent employee

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★ 5

Este gimnasio es el mejor de todos gracias a emily por ser amable

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★ 5

I love this location because it’s always clean & well kept. The employees are super nice, friendly & helpful. Emily & Max are always a pleasure to see 💕

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★ 5

5star planet fitness when Emily on the clock

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★ 5

Emilee is great love this gym

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★ 5

great place! always go here to workout! they have almost every machine u need. one of the workers Emily is super sweet and very helpful when in need.

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★ 5

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★ 5

Super chevere, agradable y placentero entrenamiento

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★ 5

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★ 5

Emily ⭐️⭐️⭐️⭐️⭐️👌

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★ 5

Increíble lugar muy limpio y la trabajadora emely muy amable

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★ 5

Staff members are great. I had the pleasure with working with Laylah, a staff member at planet fitness, who was kind, patient, and understanding and helped me get a good workout in 💪🏾 All the staff members catered to my needs and we very communicative and supportive. They maintain cleanliness within the gym and are very helpful.

Source: Google

★ 1

El baño dé caballero tiene como dos meses dañado nunca hay papel siempre está dañado por favor hagan algo para eso se paga no es aseado

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★ 5

Casey and Stephanie are always happy to help out

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★ 5

Casey your boy is grat person and he has the best game ever attitude

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★ 5

I came to this planet fitness to start my gym journey and Daniel was super helpful, and super kind in helping me start my membership, he showed me everything about the gym and was super informational. Daniel is great spirited and he was amazing!! I definitely recommend this gym to anyone who wants to start:)

Source: Google

★ 2

Unfortunately the management had dropped the ball deeply on this location. The machines are not well maintained as expected and the bathrooms are not cleaned as required and is disgusting snell all the time. Please do something guys. Respect your customers more ok??

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★ 3

Los baños de hombres me parecieron un poco socios y de resto todo bien me agradó

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★ 5

this gym is so welcoming . Emily and max are the best workers there, love them.

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★ 5

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★ 5

Love coming here. Everyone is very helpful, especially to me as a beginner. Emily and Max in particular are very welcoming! Highly recommend

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★ 5

Emily is great. This gym made me realize this is not Earth, this is Planet Fitness bruh… 🤯🤯

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★ 5

Emily and Max were great help

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★ 5

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★ 5

Love this gym! Great atmosphere that keeps you motivated while lifting. Emily and Max are always kind and helpful! Def recommend.

Source: Google

★ 1

I am really disturbed by the poor quality of customer service. The supervisor was unable to communicate politely with customers. I have been a member of Planet Fitness for three years, and I recently came to get kicked out of a Planet Fitness location in Miramar because I didn't request a transfer. She asked me to either pay $5 for that day, which I declined, or to proceed with a transfer. I'm going mg to stop my membership right away.

Source: Google

★ 5

great customer service with employee emily.

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★ 5

Absolutely love this gym, very clean and staff member STEPH is one of the friendliest and kindest person here. Always ready to help out or even just to talk. Keep being you steph❤️If you decide to join the gym, i recommend for sure

Source: Google

★ 5

Kept very clean, tidy, people are nice and welcoming

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★ 5

Extremely great space and Emily was so welcoming to me as it was my first time coming to this gym!

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★ 5

Emily has a great personality and she’s always so attentive!

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★ 5

love emely 🫶🏼🫶🏼

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★ 5

Really good employees, very sociable specially Emily

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★ 5

I’ve been going to Planet Fitness for a few months now, and I genuinely enjoy it. The atmosphere has a great vibe—welcoming, non-intimidating, and perfect whether you’re just starting out or getting back into a routine. The staff is friendly, the equipment is well-maintained, and everything is always clean and organized.

Honestly, I can’t think of anything that needs improvement. They’ve created a space that really supports your fitness goals without any pressure.

Highly recommend it to anyone looking for a solid, no-judgment gym experience!
Side Note - Emily is great!

Source: Google

★ 5

i love this gym!! emily is such a nice and helpful employee

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★ 5

Amazing experience here clean place and Emily was so nice and helpful

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★ 5

Emily was an amazing staff member and always helped when needed

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★ 5

Emily is cool

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★ 4

Great place, and great staff, Emily, Max, and Rosa do a great job at taking care of the guest.

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★ 5

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★ 5

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★ 4

The gym is well kept, and very affordable. It has a nice location and the machines work very well. Very nice hours of operation and for $15/month i wouldn't switch anytime soon. After 5 pm though, it can get extremely crowded so I try to go in the morning.

Source: Google

★ 5

amazing place and people are super chill, also chris is a super cool guy who helped me out

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★ 5

Great customer service by Chris. Gym is always clean

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★ 5

This planet fitness is amazing! Great staff always clean and plenty of cardio to use. The new plate loaded machines are great. Chris although a new member of the team he always greets me with a smile on his face and is always super helpful

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★ 5

Planet Fitness have given me plus other kind people the power to exercise in our own way, pace, and freedom to break a sweat with 0 judgement. Clean atmosphere, friendly faces, and tons of professionalism. The workers I'd recommend is Chris. He's got an attentive eye to customers and greets you with a smile. Chris, so grateful that you're in the Planet Fitness family.

Source: Google

★ 5

If you want a gym that takes care of you, Planet Fitness is the one! Plenty of machines and weights for everyone to use without having to wait. The customer service is equally as superb with their friendliness and commitment to making the Planet Fitness experience the best. Especially Christopher as he gave me a tour of the facility and made sure that I felt that I would be able to achieve my fitness goals. 10/10 Would recommend!

Source: Google

★ 5

Shoutout to Christopher at Planet Fitness—super helpful and always friendly without overdoing it. He keeps the place running smoothly and actually makes the gym feel welcoming. Appreciate the good vibes every time I stop by.

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★ 5

I always enjoy coming to Planet Fitness be cause of its great atmosphere and welcoming staff! Especially staff member Chris, he is always bringing the good vibes and is always very nice to everyone. He is a great addition to this Planet Fitness family!

Source: Google

★ 5

Planet fitness is a great place to work out. Beginners 2 year rookies or veterans. And employees are very knowledgeable. Kayce provided great workouts backed up on what I was trying to improve. They also work hard to keep the place clean and presentable

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★ 5

Me encanta hacer ejercicio aquí, el ambiente es muy limpio y los empleados aquí son súper amables y serviciales, especialmente Chris!

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★ 5

I enjoy going to planet fitness because it is always clean and it has a friendly environment. Chris was a great employee! He was very helpful when I had questions and had a very positive attitude.

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★ 5

I always have a great experience especially because of one of the workers, Chris. He’s super nice and always super attentive. Great addition to the family for sure!

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★ 5

I LOVE working out at this planet fitness because it’s so welcoming and inviting! Especially the worker, Christopher I believe is his name, is super friendly and attentive! Cannot wait to go back

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★ 5

I enjoy working out here! Chris was a great help and one of the friendliest employees there.

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★ 1

It is a pity that Rosa and Max at the front desk don’t know anything about customer service. It is a nice place clean and organized, the other members of the staff I knew before really nice, but my experience today with them was horrible.

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★ 5

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★ 5

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★ 5

I enjoy going here and I like the machines they have! I get a great workout every time I am in there

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★ 5

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★ 1

My shirt is rippling in the wind due to massive fans and cold wind created. I asked front desk if they could slow fans down? Answer was NO.

This as the fan control panel is 2 feet away, and on display. He said "No one has control over the fan speeds..." I asked "No one?" He replied "No one..."

I've seen fan adjustments upon request at multiple other Planet Fitness locations. Impossible at this location to provide such a service... OK...

This review written by one who loves air movement, and always runs hot. That's how ridiculous the fan speed is at time of this review...

Source: Google

★ 4

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★ 1

There are never any machines available, they are always full and the space to lift weights is very small.

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★ 4

Good

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★ 5

Shout-out to Trent for just being super helpful when I first started and continuing being a really cool guy

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★ 5

I’ve recently switched to coming early mornings and it’s so much better. The staff, Lisa is nice too.

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★ 5

Leesa is a great worker and keep the gym clean and safe. Much appreciated

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★ 5

This PF is great, awesome energy and the staff are so sweet. I had the pleasure of speaking with Lee and Max, they are truly so sweet and helpful!

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★ 5

Trent is awesome

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★ 5

nice gym and great staff especially Trent, super helpful and friendly

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★ 5

Late night this is my peace & work out haven. I also look forward to my friendly host Lisa who make my work out experience feel like a place of home to me.

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★ 5

I love coming to this location. The equipment is always up to par, the staff is helpful and friendly and the locker rooms are always clean.

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★ 5

Excellent gym. Great staff. Especially Lisa. She keeps the gym nice and clean.

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★ 5

The gym is great at night. Only a few guests. Nice and quiet. My one complaint is the music is blaring at night. Lisa is also really great too

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★ 5

Leesa has great customer service

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★ 5

Great team, clean gym every thing organize best place for a workout !

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★ 5

It’s great! Started going to Planet Fitness at the Pines location, but switched over to the Miramar one. It’s always clean and equipment is *usually easy to find. Shout out to Lee at the front desk, she’s super helpful and hilarious. The 🐐

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★ 5

Lee is so awesome!!!!!! She's very sweet an very helpful!!!! 1st month I lost 10lbs already!!!! Max an Lee are me 2 favorite employees here lol thanks guys

Source: Google

★ 5

Great experience and clean environment everyday. The attendant Aleyia is very nice and welcoming. She is truly amazing to the guest who comes into the gym. I enjoy going to the gym almost everyday because of these reason. She is also very knowledgeable about any of my concerns or questions and has helped me out to the best of her abilities. All the machines are clean and the atmosphere is very nice and welcoming.

Source: Google

★ 5

I have always had a great experience here. The gym is clean and well kept. The staff are friendly and helpful. Casey your awesome! Thanks

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★ 5

Gym is always clean and equipment in working condition. Isa at the front desk is always friendly.

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★ 5

Lessa

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★ 5

Great experience! facility is always nice and clean. Leesa is awesome and has excellent customer service skils, such a pleasant person to come across every morning at 4:30am. Wish I could rate review a 10 star

Source: Google

★ 5

Great experience and clean environment every morning. The attendant Leesa is very nice and welcoming. I enjoy going to the gym almost everyday because of these reason. She is also very knowledgeable about any of my concern or question and has helped me out to the best of her abilities. All machine are clean when I come jn and there is always disinfectant and napkins for me to use. The bathrooms are clean also. The atmosphere is very nice and welcoming

Source: Google

★ 5

To whom it may concern ,Leesa is very kind and always very welcoming not only to me but to everyone that comes through the planet fitness doors she is an asset to this company as a matter of fact I would go as far as the saying you should give her a raise. Please take care of her.

Source: Google

★ 5

Pretty much a regular here and the gym is always clean and maintained well. Staff members are friendly especially Leesa whom is always super helpful.

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★ 5

Leesa is awesome she the only reason I love coming here!!!

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★ 5

Lisa is outstanding every morning 😀

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★ 5

Lisa is awesome

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★ 5

I look forward going to the gym in the morning.
Lisa, the attendant very friendly, the gym is clean even the toilet. Very clean and inviting atmosphere.

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★ 5

I've been going to the Planet Fitness in Miramar for a few months now and it’s been a great experience. The gym is always clean, the equipment is well-maintained, and there's rarely a long wait for machines. The staff is friendly and welcoming, and I appreciate the laid-back, judgment-free atmosphere. The hours are convenient, and the Black Card perks like the massage chairs and tanning beds are a nice bonus. Great value for the price.

Source: Google

★ 5

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★ 5

Leesa gives great customer service

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★ 5

Every morning I am greeted with a smile by Lisa .. she is great employee and this gym is always so clean and everything works
I definitely recommend thiis Planet Fitness

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★ 5

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★ 5

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★ 5

I have a Planet Fitness closer to my house and I make the drive all the way to this one,I like everything about it how big how clean and the staff Lisa is always there to help you. She’s very nice and so is Wendy the cleaning lady amazing always with a smile

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★ 5

Always a good vibe with a solid community, equipment has been upgraded, and the right sports are always on. Shout out to Lisa as well for her amazing customer service

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★ 5

Lisa is very nice every time i come in and the place is always clean

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★ 5

Lisa was awesome, made our visit to the gym warm and welcoming!

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★ 5

I had an amazing experience. Lee was very helpful👍🏼

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★ 5

Best service around daniel helped me all the way in showing us the gym all the amenities very kind guy definitely good experience

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★ 5

Amazing staff! You can tell the staff really care about the members. Shout out to Lee, Shamar and Max for always being helpful and welcoming!

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★ 5

Since beginning my membership at this Planet Fitness locations, this by far has been the absolute best experience. Lee has mad my initial experience pleasant. She has the most amazing smile every time I come. Definitely need more associates like her.

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★ 5

Lee is super nice and very friendly ! Helped me with my workout 🏋️‍♀️

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★ 5

Great experience and I’d recommend getting a membership here! Thank you again for your help Lee!

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★ 5

I like this Planet Fitness i have been here a few times Lee gave me a great tour

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★ 5

For sure 😌😌✨, Lee is the best in his job and is a great person, I love his way to speak to the people, is a excellent worker, I swear isn't a joke ✨✨✨✨✨✨✨

Source: Google

★ 5

Great staff good attitude especially Casey the early morning guy always welcoming and very resourceful. Awesome individual

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★ 5

I love this planet fitness, it’s always clean and I’ve always had great workouts. Casey is always welcoming and always has the best energy!!!

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★ 5

Casey is such a great employee at planet fitness he greets you with the best smile and always delivers great customer service

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★ 5

Love my Gym. Kool people, and a great staff. All very professional especially Casey, and Trent. The others in staff also, but don’t no them by name. Come by check it out. Won’t regret it.

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★ 5

A lot of new equipment and staff is great especially Casey he always there to great with a smile every time.

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★ 5

Casey,
He has great customer service skills, and greets everyone with a smile when you arrive!

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★ 5

This place is my therapist chair. The people there Casey in particular is the man always there to help and make my experience better. Thanks a bunch big guy -

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★ 5

Great gym. Always clean. Lot of different machines. Friendly staff. Casey always provides excellent customer service

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★ 5

Love coming here because of Max and Lee. Such friendly people we need more workers like them.

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★ 5

Nice gym, lots of equipment and clean. Lee made sure I was good during my sign up process.

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★ 5

I came to the gym, ready to get signed up and start working out I was assisted by Lee she was very nice and very helpful. Answered all my questions I had and made the sign-up process so easy.

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★ 5

Lee is shuck a sweet heart she did such great job giving me a tour of the gym she definitely made me feel like planet fitness is my home

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★ 5

Great gym best staff. Trent is always there to greet us.

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★ 5

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★ 5

I’ve been going to this location for awhile now. Anytime I need any assistance, Trent has always been very helpful

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★ 5

Awesome gym and kind employees. Especially Detriq who helped me understand how to use certain equipment.

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★ 5

Trent is an excellent employee of Planet Fitness. He is friendly, polite and has an amazing memory for recalling my name, though I only go to the Miramar location about once a week. I think he is an asset to PF and should be considered for any type of promotion or salary increase. Thank you

Source: Google

★ 5

Only Planet Fitness i go to. usually empty and super nice staff. Trent always greets me by name and is always giving me a warm welcome super nice guy!

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★ 5

One of the most organized and cleaned gyms i’ve ever been to and case is amazing with assisting all of the members

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★ 5

Trent and Steph are the best they are so helpful and attentive

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★ 5

Trent is awesome

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★ 5

Trent very helpful

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★ 5

Trent was super attentive and helpful.

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★ 5

Trent is such an amazing person and a great staff member at planet fitness miramar. He greets me by name every time he see’s me walk into the gym. He takes the time to talk to gym members and get to know us. He’s always willing to assist gym members with anything they need. I appreciate Trent for his kindness and willingness to help everyone!

Source: Google

★ 5

I want to mention that, Trent is always help full and he always has a positive attitude, Trent the best

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★ 5

Trent, always there every weekend providing great service, thanks for the help keeping us in shape and the gym looking great!

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★ 5

Trent is a great guy he helps me set up my new account

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★ 5

Trent is awesome

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★ 5

Trent is great and a good worker

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★ 5

Trent is very great

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★ 5

Awesome customer service, good machines, friendly atmosphere, good vibes, it’s a great gym to work out 👍🏽

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★ 5

Trent is always in a good mood, welcoming all the members in, greeting me by my name. Great attitude to start the day off.

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★ 5

Trent is very helpful
Gym very clean

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★ 5

Trent is great

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★ 5

Trent

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★ 5

Trent

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★ 5

Very happy with my Gym. Trent in the reception always great.

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★ 5

Trent is super kind and helpful every time we see him!

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★ 5

Trent is the best

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★ 5

Trent is very helpful at my local planet fitness

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★ 5

Trent is great!

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★ 5

Trent is awesome with customer service always wearing a smile when I come in

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★ 5

Trent the man

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★ 5

Trent is awesome…always helpful and friendly!

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★ 5

Great vibes in the gym and good help from the staff. Trent always making you feel welcomed.

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★ 5

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★ 5

Great gym for casual people just trying to do a little something.

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★ 5

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★ 5

Juelz was amazing and made sure my benches were clean and dumbbells are in the right spot I’ve been coming to planets for almost a year now and he’s been consistently doing the same routine everyday I’ve been here.

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★ 5

Juelz is amazing super motivating, really knows his stuff, and makes every workout feel personalized. I’ve never felt stronger or more confident at the gym

Source: Google

★ 5

**Excellent Customer Service at Planet Fitness Miramar and West Pembroke Pines – Loyal Gym Member Review**

As a **regular gym-goer and loyal member of Planet Fitness West Pembroke Pines**, I’ve always had a great experience at this location. The **staff is friendly**, the **gym is clean**, and the **fitness equipment is well-maintained**. I’ve been working out here consistently and have always appreciated the welcoming atmosphere and professional customer service.

Recently, there was an **unfortunate situation** where the **West Pembroke Pines Planet Fitness** did not open on time for the early morning hours. This issue was due to a specific employee who failed to show up for their shift and is no longer employed at this location. While the incident was inconvenient, I want to emphasize that this was **not the fault of the gym itself**, but rather an isolated employee issue.

What truly impressed me was how the **Planet Fitness Miramar location** handled the situation. Even though I am **not a Black Card member**, the team at **Planet Fitness in Miramar, FL** kindly allowed me to complete a quick workout. Their **excellent customer service and flexibility** demonstrated what true **member satisfaction** looks like.

Both **Planet Fitness in West Pembroke Pines** and **Planet Fitness in Miramar** have shown outstanding professionalism, and I highly recommend both gyms to anyone looking for a reliable, clean, and welcoming place to work out. Their dedication to **fitness, customer service, and community** makes them stand out in the area.

Source: Google

★ 5

Excelente!

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★ 5

Best walmert ever

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★ 5

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★ 4

Good gym to workout at. Casey was doing a super job keeping things clean and in order.

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★ 5

Este planeta está en Miramar, mucho más moderno que el de Hialeah, mS pequeño y a la hora que fui entre 3 y 4 pm estaba normal, no muy lleno, volveré

Source: Google