★ 5

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★ 5

Nice Planet great staff!

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★ 1

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★ 2

The staff is really friendly and they occasionally take more crap than they get paid for. Unfortunately, though, too often lately the sanitizing spray or paper towels are out and not refilled. Staff will sometime a walk right by an empty dispenser without replacing or refilling. Also too many people camping on machines and not working out or using machines as storage while they work out in other parts of the gym.

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★ 5

Great Gym. Good clean equipment. I love the membership price $ 😎

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★ 1

Why is it impossible to get your employees to open the gym Sunday on time????
Common complaint over many years here. Do better👎🏻👎🏻👎🏻👎🏻 Going home🤬

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★ 5

friendly staff and super clean, with plenty of machines and cardio.

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★ 5

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★ 5

As a black card member, I utilize the convenience of accessibility of multiple locations. This is by far the best in Orlando area. Staff is always smiling and hospitable. Always kept clean and everything in working order. I thought this was the norm but after visiting other locations I realized that Belle Isle surpasses the standards of the rest. I am grateful this is my local gym. I only wish it was 24/7.

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★ 4

I i enjoyed. Watching everyone to the windows as they worked out very hard.Not for me though

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★ 5

Love this place

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★ 5

💪🏾

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★ 1

The second Sunday within a month myself and other members are standing outside waiting for someone to open the gym… clearly a dependable and very capable staff.

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★ 5

Thanks kevain for helping me out today !!

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★ 5

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★ 5

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★ 2

No need to do cardio when you have to walk the entire gym floor to find a paper towel dispenser that actually has paper towels

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★ 2

At least 5 or more pieces of equipment have been "out of service" for over 2 months. If you are looking for a gym to use for just walking laps around it while people sit for 20 minutes at a time and stare at their phones while sitting on machines, then this is the gym for you.

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★ 5

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★ 5

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★ 5

The morning employees have a smile on their face very early in the morning that good energy helps you start your workout with good energy. 6am or 7am shift. 2guys

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★ 5

🟣 Planet Fitness is the real deal!
As the owner of JMM Painting, a physically demanding job that keeps me on my feet all day, I need a gym that’s clean, convenient, and motivating — and Planet Fitness delivers. 💪

The facility is always spotless (just like the paint lines we leave behind!), the equipment is in great shape, and the staff is welcoming. I appreciate the 24/7 hours and affordable membership — perfect for early mornings before painting or late nights after wrapping up a job.

Staying strong and healthy keeps me sharp for running my business, and Planet Fitness gives me the space to do that without distractions. If you’re looking for a solid place to get in shape, this is it.

– Joshua, Owner of JMM Painting LLC
“Your Local Paint Dogs” 🐾🎨

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★ 5

Best gym for the price hands down.

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★ 5

Always good and clean. Not crowded. Been a member for 10+ years

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★ 5

Favorite place

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★ 5

Staff is always so friendly and helpful. Machines all in great condition. Facility always clean.

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★ 5

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★ 5

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★ 4

Costumer service is on point very friendly and helpful

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★ 1

Who’s minding the front desk? I waited for more than 7 mins for staff to return to front desk so I could continue my routine and tried calling from my phone and it rang until it auto disconnected. Disappointing

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★ 5

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★ 5

They seem to keep this place very clean.. and the equipment is in great condition.

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★ 5

Amazing location Belle Isle. Brand new equipment recently renovated, Clean and well-maintained… Everything you can think of they have from TRX straps , to many different core machines. I’m very pleased with the Belle Isle planet fitness !!!

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★ 5

My wife and numerous friends have been members almost since this location opened. I joined earlier this year.

The equipment is very diverse and always in good, clean condition.

The staff has always been friendly and encouraging when you come in. It’s an atmosphere you feel welcomed in.

Two staff members I especially appreciate are Kevan and Mycahi. These guys understand the importance of friendly, engaging conversation. Always a smile and a moment to see how things are going.

They make coming in a better experience and are examples of professionals interested in developing and maintaining a great business and membership experience.

There’s no loud, imposing music blasting as you workout but numerous tv’s with a variety of channels to watch.

Mycahi will be coming on soon as a trainer. Something very important for new members.

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★ 5

Cleanliness , And Service Oriented Personnel …

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★ 1

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 2

* April 2025 UPDATE
There is a recurring mold issue that they're working on while the gym is open. It doesn't take a genius or health professional to know that this is NOT SAFE.

PLEASE, FOR EVERYONE'S SAFETY, close the gym while this issue is fixed.
_____________________

It's a very nice gym, there is always equipment available to use and staff is very friendly.

Source: Google

★ 4

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★ 4

Bring your sunshade because this location has little to no shady spots to park. It’s not as popular of a location like some of the others but moderate. The gym and common areas seem clean and well maintained

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★ 5

Really a no judgement zone. Showers are always clean too 💪🏿👌🏿

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Staff is always friendly and helpful. Thank you!

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★ 5

Tiene una gran variedad de máquinas , espacios amplios, duchas y zona de confort.

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★ 5

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★ 5

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★ 5

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★ 1

Unsatisfied behavior

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★ 5

Very Good And Respectful Place To Pick To Work Out. The Staff Are Very Good People They Do The Best That They Can To Help And Provide Good Service To The Customers " Planet fitness" Awesome! #Object

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★ 5

Awesome Service and Staff

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

The place is always clean and staff is friendly and helpful.

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★ 5

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★ 5

Best gym in the area

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★ 5

I reviewed Planet Fitness before and the one on Chickasaw. The staff are just so so kind. When you enter they greet you, they help you quickly. They’re just really good kids.
The Bell aisle location the staff aren’t as kind but it’s a better location, newer equipment, better tanning selection, and massage chairs/tables

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★ 5

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★ 1

No one ever at the front desk. Men’s locker rooms are disgusting. Literal mud and dirt by men’s showers. Rarely cleaned. Only person who does noticeable work is the assistant manager and she’s in the afternoon. Gets more and more disappointing

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★ 1

Shower heads barely flowing water.water changes from hot to cold while flowing for no reason.

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★ 4

It’s pretty clean most of the time, the front desk team is friendly and helpful, only gave 4 stars because they don’t have red-light therapy, otherwise it would be 5.

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★ 3

Hope planet fitness will provide swimming pool. Plenty of carparking spaces.

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

I love makai he always makes my day and makes me smile

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★ 5

Hello, our planet fitness employee, Mycahi, is always happy, friendly, respectful and helpful to each and every member in our gym. He is always cleaning and making sure the gym is squeaky clean. He also takes his job seriously so that the members can have the best possible workout! Since I have been at Belle Isle Planet Fitness, Mycahi has made it a better experience for me and many others members. I would recommend PF Belle Isle to all my friends and family. Cheers to hiring a great employee like Mycahi!! Happy Holidays!!

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★ 3

It’s an okay basic gym with all the essentials. It’s an old fashion PF, no Total Body Enhancement machine.

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★ 5

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★ 4

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★ 5

El mejor

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★ 5

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★ 3

Overall this Gym is cool to a certain extent… I tried coming in (12-14-24) at 7:30 pm and this lady idk who she never spoke to her before said “we’re closed” when it say yall close at 9 pm if the gym closes at 7:30 pm instead of 9 pm please fix it online

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★ 5

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★ 5

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★ 3

not there for now

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★ 5

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★ 5

I was very well looked after at reception at night, and I also really liked the cleanliness of the bathrooms. Good job.

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★ 5

Very clean gym. Friendly staff. Plenty of good equipment to use.

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★ 5

Liam is an exceptional fitness trainer! He goes above and beyond in explaining the muscles we're working on and how the equipment contributes to achieving the desired results. I've worked with several trainers in the past, but Liam is by far the best.
Unlike my previous experiences where I dreaded going to the gym, I now look forward to each session. He creates a fun, creative, and safe environment that makes every workout enjoyable and rewarding. His motivation and energy are contagious, and he makes training exciting rather than feeling like a punishment.
Thanks to his expertise and support, I’ve seen noticeable improvements in my fitness. I’m hitting all my goals—losing weight, toning, and building muscle mass—thanks to Liam. I highly recommend him to anyone looking for a trainer who truly cares about your progress and makes every session something to look forward to!

Source: Google

★ 5

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★ 5

I’m a regular at this gym, This gym is always clean and never overcrowded great location.

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★ 5

Love PF......great gym, always clean! Mid afternoon workouts are great as there's not many people in the gym.

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★ 5

I loved it,
it was very clean.

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★ 5

Nice and Clean gym. Standard PF

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

Well it's a Planet Fitness. What can you say. They do have a hydromassager.

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★ 5

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★ 5

Nice location so close to my work, perfect for me.

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★ 5

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★ 4

Me gusta mucho está bastante limpio se llena pero se puede entrenar bien

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★ 5

Liam, is a very hardworking, generous, and nice employee. He is amazing aa are all the other employees working there

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★ 5

Clean, organized. Friendly staff !!

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★ 5

I joined this gym 2-months ago, and it's been the best decision I ever made. The team members are incredibly knowledgeable and supportive, BIG Thanks to Mycahi, Theo and Liam!

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★ 5

This is my home gym for years and now I get to come with my son! The guys upfront like Liam and Mycahi always greet you with a smile!

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★ 5

Liam And Mycahi are the best team members in Planet Fitness

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★ 5

Love it here, Mycahi and Liam are great! Great customer service and very nice and welcoming!

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★ 5

I was at the PF in belle isles and Liam and Mycahi were super friendly at the front. Definitely a good place to workout.

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★ 5

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★ 5

Best planet fitness location I’ve been to! Liam and Mycahi are the nicest front desk staff and are always accommodating for all the guest needs. After the renovations over the summer, this gym has even more equipment than before. Highly recommended!

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★ 5

One of the best planet fitness I ever visited, very clean, and the staff is super friendly and specially Liam very helpful and understanding.

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★ 5

Liam and Mycahi made my experience very hassle-free. I came down from Jacksonville on a trip and they offered a day pass so that I could workout and I was very impressed with the facility! Would be a regular here if I lived in Orlando!

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★ 5

Liam and mycahi are the best workers

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★ 5

Liam and Mycahi are awesome

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★ 5

Liam was great, mycahi also very helpful.

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★ 5

Limas Customer serivice was good

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★ 5

Liam He help me all the time he is a good person planet fitness.

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★ 5

Liam is good

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★ 5

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★ 5

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★ 4

Great place to work out & they practice social fitness plus mask wearing

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★ 5

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★ 5

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★ 5

Nice atmosphere!friendly staff!

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★ 5

Is the best gym in the area. Always clean and organize . The staff is always willing to help you . I recomended this place. 5 stars from me

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★ 5

Great service

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★ 5

Mostly empty when I go, gym equipment is well maintained and I notice a lot of other customers wiping down equipment which is awesome!

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★ 5

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★ 5

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★ 5

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★ 5

I've been going to Belle Isle PF on and off for about a decade and I personally love it here. It's my very favorite PF of all and it's actually improved since from I first started. The staff legit cares, is friendly and has solid information every single time I check with them. The only downside is it's not open 24 hours over the weekend, but having a Black Card, I can just go to another PF that is open with similar distance and time for those times. Belle Isle PF is just better in every category, IMO.

With a Black Card upgraded membership I can use the tanning and massage, plus my Wife can accompany me for free. I love working out with my Wife.

I never checked with any trainers before. PF seems to anti- push that to keep it judgement free, so I have no idea what those things in the board are about. I'm told they're not classes but they're instructional on how to use the equipment? That's the only thing I never really get a straight answer on. Probably they're instructed to not push that, and that really goes for every PF I've even been to. Heck, I'd pay for some personal training even if it's group lead, but I can understand them wanting to keep it affordable

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★ 5

You all are awesome!!!

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★ 5

Leon is the best. Really cares about his clients success. And this location seems like the only place that has a trainer. I recommend Liam to anyone wanting to learn the ropes

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★ 5

Great atmosphere and not too crowded :)

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★ 5

Overall great Place!

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★ 5

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★ 3

Decent sized planet fitness with big locker rooms. I enjoyed going here while I lived close by. However, I had a very hard time getting in contact with anyone at the store who could transfer my membership after I moved cities. Shoutout to Evan, who was finally able to transfer me the last time I called. If you need something, get him on the phone :)

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★ 5

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★ 2

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★ 5

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★ 5

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★ 5

I absolutely love the Conway gym. The staff members are awesome. They are very friendly and helpful.

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★ 5

Staff is awesom

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Horrible customer service and counter rep. Unwilling to help me set up my Account the old fashioned way. Was not even at the counter when I got in and there were 3 other people in line. NOT EVERYONE WANTS TO DOWNLOAD THE APP!!! I am and Uber driver and I Uber the grave yard shift. Getting a membership is for me to have a shower and workout and n stretch after a long night work. The last thing I wanted to was be refused the proper help, forced to download the app, and have to watch jim carry a whole conversation with the security guard about their personal lives. This was embarrassing inconvenient and selfish. I had to delete apps to download yours and all I wanted was the old school membership card

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★ 5

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★ 4

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★ 1

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★ 5

Nice place Liam is awesome

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★ 5

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★ 5

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★ 5

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★ 4

Beautiful spacious gym with plenty of equipment to choose from. Staff is pretty nice, especially Awilda, she reminds me of my PF back home where they're big on customer service. Awilda always greets me by name when I come into the gym, goes out of her way to ask how my workout is going, and tells me to have a nice day when I'm leaving, even if shes taking care of another member. I love how she took the time to learn my name, it makes me feel special, and she always has a smile on her face. I do wish the gym was 24hrs on the weekend.

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★ 5

Awilda is always amazing and helpful with questions and with the guests. Her attitude is phenomenal and contagious. Awilda is a pure asset to the team and company!!

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★ 5

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★ 5

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★ 5

Always so clean! Staff is very helpful and friendly. Have awsome machines and a section for flor equipment<3

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★ 5

the location 10/10 The staff 10/10 It was SO clean , the staff were VERY friendly and I absolutely LOVE that it’s a 24/7 I work around the clock and it’s nice knowing I have a PF near by to blow off some steam and work on my fitness goal around the corner. Everything was organized , the air quality was amazing , the water from the fountain was cold and the bathroom was amazing 10/10 would ALWAYS recommend. I can’t wait until every Sunday I can go

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★ 3

The showers need to scrub Ann the showers curtains change.

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★ 5

Thanks 🙏 great gym, 24 is clutch. Front desk guy was cool

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★ 5

Planet Fitness gimnasio muy bien equipado y personal magnífico

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★ 5

My gym

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★ 5

I've recently transferred to another PF gym and this location is even better than my last, which was awesome. This location is clean, laid out very well and has a ton of TVs with subtitles on. I am pleased with my new location!

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★ 5

Staff are very friendly and they keep the place clean . Not a lot of crowds .

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★ 5

All new equipment and amazing massage chairs. The staff were friendly both when I arrived and when I was leaving. I watched a worker cleaning machines the hours I was there. They take cleanliness seriously.

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★ 3

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★ 5

This place is like home and everyone is amazing The place is always clean staff are friendly shout outs to Luis Victoria Evin Kevain Cambria theo awilda Alex chris and everyone else they are amazing people and I love it here because everyone makes you feel like family

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★ 5

Planet Fitness Conway has the most amazing staff. Hat off for you guys!!! For the staff member who wish me happy birthday 🎉 at 5:00am on my birthday I want you to know that you made my day.
The facility is clean and well staff, the lady who work early morning always cleaning and make sure everything is clean and tidy. You are very nice!!! Over all, I truly love the workout 🏋️‍♀️ at this facility.

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★ 2

Nice staff. Just got new equipment. But there's better options. It's common for entire sections to be shut down, the a/c off, and closures over plumbing issues. Most of the paper towel dispenser do not work and currently there's plastic over the walls. There is a mega church in the strip mall that feels entitled to all the parking too. After 6 years here, today is my last day.

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★ 5

Planet fitness locations are always clean. The staff is friendly yet unintrusive. The members mind their business but they are helpful if you ask them a question.

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★ 5

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★ 5

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★ 4

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★ 5

Friendly and helpful staff.

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★ 5

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★ 5

Clean and friendly atmosphere

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★ 5

Is good

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★ 5

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★ 5

Friendly staff

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★ 5

Buen lugar hay muchas maquinas para ejersitarse lo que uno quiera

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★ 4

Friendly atmosphere, spacious and no crowds. I do not feel I'm being rushed off of a machine. Very comfortable workout space to be in.

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★ 5

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★ 4

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★ 5

I came from a well known gym whose monthly fee is more expensive yet the facilities were always dirty and unorganized. The staff were inattentive. This PF location is the complete opposite. The staff are so kind, always greeting you hello and goodbye with a smile. It's always clean as someone is usually walking around cleaning. The weights are actually where they're supposed to be instead of scattered all throughout. Its overall just a very pleasant environment and I enjoy my workouts because of it. Thank you Conway PF management and staff for all that you do!

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★ 5

Friendly atmosphere we are friendly atmosphere

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★ 5

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★ 1

DO NOT EVEN WASTE YOUR TIME. THIS GYM LOCATION DO NOT HAVE HOT WATER I REPEAT DO NOT HAVE HOT WATER AT ALLLLLLL. WHATS THE SENSE OF SOMEONE BEING A MEMBER MUCH LESS A BLACK CARD MEMBER AND YOU CAN UTILIZE THE GYM FOR YOUR DAILY NEEDS??? PPL TRSVRL FROM ALL OVER THE COUNTRY AND HAVE TO DEAL WITH THAT NONSENSE!!! IF THIS FRANCHISE OWNER CANNOT KEEP UP EITHER THE EXPECTATION AND GUIDELINES OF PLANET FITNESS THEN MAYBE HE/SHE SHOULD CLOSE THE LOCATION DOWN!!!! THIS WAS A TOTAL INCONVENIENCE ON ALL LEVELS AND I WOULD NEVER RETURN. MATTER OF FACT IM CANCELLING MY POLICY TODAY AS WE SPEAK BCZ THIS WAS UNACCEPTABLE.

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★ 5

Great experience clean facilities, friendly staff, variety of machines

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★ 5

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★ 5

The staff is always friendly and professional, the locker rooms, showers, and bathrooms are always clean, and the equipment is in great shape.

Source: Google