★ 5

The employees are friendly, always greeting. Neat and clean gym even the restrooms. The equipments are well taken care of. The people are very friendly, everyone I asked about “ what is that exercise for?” They’re always kind and explained me everything about the exercise. Couple minutes away from my home. I recommend this PF on boyette/gibsonton.

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★ 5

Went in to check it out because my wife and I are looking at joining a gym. Maria at the front desk was very friendly and helpful. She answered all our questions and showed us around. Thank you very much.

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★ 5

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★ 5

"Lord know i stay high, and i luv it,(yea,yea)" Young Jeezy - 2006

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★ 1

The manager is rude and obnoxious

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★ 5

Hunter is a great employee who is every welcoming

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★ 5

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★ 5

Clean gym and equipment, Santiago was very helpful

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★ 5

I started coming to this planet fitness over the summer and stayed because of how great this gym is! It’s very noticeable that the staff maintains and cleans the machines well. The staff at the front desk are always friendly, especially Santiago. Always a friendly guy to chat with when walking into the gym and keeping the gym tidy!

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★ 5

Santiago was very helpful and made my experience very welcome. Amazing gym, would recommend.

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★ 5

Gym was clean and the atmosphere was inviting. Both the other people and staff members were welcoming. Santiago treated me like family and was a great help.

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★ 5

great and clean gym! employees were very kind and friendly, especially santiago. will come again!

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★ 4

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★ 4

Lots of sushi rolls. Very fresh and good flavor. Located next to Publix in Lithia I usually put in an order and after 15 minutes shopping in Publix as we can always pick up a few things the sushi is ready. I like Publix sushi but these are more complex and packed with different flavors

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★ 5

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★ 5

Great experience! Helped a lot by Santiago. I will definitely recommend to others.

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★ 5

This was my first time going to the gym, but got a warm welcome from Santiago at the front desk.

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★ 5

The gym was really clean and unlike other Planet Fitnesses, I saw the employees at this one actively cleaning and caring about their jobs. By far the most helpful one was Santiago, and he was the one I saw doing work the most avidly.

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★ 5

The cleanest Planet Fitness I've ever been to, plus Santiago was super helpful with both learning about the gym and tips on working out in general.

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★ 5

The gym was extremely clean and Santiago was super helpful. He went above and beyond to make sure I had everything I needed and made the whole experience feel welcoming and professional. The equipment was in great condition, the atmosphere was positive, and the staff clearly takes pride in keeping the space well-maintained. Easily one of the best gym visits I’ve had - highly recommend!

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★ 3

Update needed on equipment

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★ 5

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★ 5

Gym is always super clean, bathrooms are always clean. No need to wait on equipment as it’s never crowded. Front desk is always helpful and Santiago has been very helpful.

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★ 5

This Planet Fitness location is very clean and well maintained. The staff does a good job keeping the equipment and locker rooms in great shape. It’s usually not too crowded, which makes it easy to get a full workout in without waiting for machines. It can get busy right after work hours, but that’s expected. Overall, it’s a solid gym with a comfortable environment.

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★ 5

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★ 1

PF Riverview manager is a bad administrator lacking kindness in dealing with costumers. I think his job is making costumers feel comfortable, but he doesn’t care about it. I love training almost every day, but people like this make me feel change to other gym.

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★ 5

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★ 5

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★ 2

I just got the membership here and everything has been going smooth. Everyone was so nice on all shifts. Except morning shift. Maria is not so nice. I asked her could she not take my lock off because I needed to get something from outside, she told me that nothing can stay overnight. I told her I understand, but its not overnight if I'm coming right back. She proceeded to say no, and that my lock would be removed. I was very upset to take my things out and have to bring them all the way back in because she's threatening to remove my lock. If you're African Amercan please read the reviews before signing up. All of us are treated wrong here. Looking over the reviews I noticed the pattern. Mike got mad because I left a review and tried to come for me personally. This is my update. Im no longer a member because of Mike and Maria.

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★ 3

My home p. f. Is in Zephyrhills...I happen to be in Riverview sitting for a friend's dog. In zhills the equipment is new. Riverview however, seems to have older equipment.. besides that... gym is clean

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★ 1

This location can't seem to keep tanning beds operational. My work schedule makes it so that I can't always go at the same time everyday..which means I can't tan after since it's not 24 hrs since the last tan..so I skip days..now I can't get a bed because 2 of the 4 or should I say 3 of the 4 are down..just tried to tan..tan lotion on..naked..now the unit has an error and doesnt work! Close back on..back to the front desk..no available beds. Ugh!

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★ 1

I had a horrible experience at this Planet Fitness location. Maria and Mike were extremely unprofessional, rude, and made me feel completely unwelcome. Their behavior came across as discriminatory and harassing while I was simply trying to complete my workout. A gym should be a place where everyone feels safe and respected, but instead I was treated unfairly and targeted. This kind of conduct is unacceptable, and Planet Fitness should be ashamed to have staff who create such a hostile environment. I will not be returning and I would warn others—especially people of color—that this gym is not a welcoming place.

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★ 4

Overall good, but still need some improvements.

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★ 5

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★ 5

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★ 5

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★ 5

I came here instead of going to Crunch Fitness because it was a lot less crowded. I won’t lie and say they have the same amenities, but if your sole purpose is working out no extras this is definitely a less crowded option.

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★ 5

Les voy a decir que me encanta este gym, all of the workers are so fun and nice, I’m always greeted by all of the workers… Santiago and Suri!! Hunter is the best and he’s also bilingual , so if you need someone bilingual turn to him or even Luis!

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★ 5

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★ 5

Super clean! Lots of equipment! Excellent layout! Hunter at the front desk was super helpful and friendly!!! My husband and I will be making the Riverview Planet Fitness our main gym!

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★ 3

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★ 5

The most perfect gym in the world. Mike is great! Unbelievably unwavering positive girl is great! Even the Gen Z workers appear to really care. Everything about this gym is perfect…

Except for Carlos…that guy suuuccckkkss!!!!

So Carlos told me that if I don’t change this review he is going to cancel my membership…

Carlos doesn’t suck. He is super great and the reason Planet Fitness as a company and a lifestyle is the best in da world!!! Go Carlos!!!

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★ 5

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★ 5

Luis is the Goat. Helped me out a lot with all my questions and even went a step further to show me exactly how the tanning beds work. I had issues with switching my home gym as I moved from Montana and Luis made it extra priority when he didn’t have to. Would come back because of this service 100 percent

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★ 4

Todo limpio, buena atención por parte de la recepción

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★ 5

Never too crowded, front desk people are super nice, and all the equipmen you could need to stay fit and healthy. Start each morning here and wouldn't want to go to any other gym

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★ 3

Can you guys fix the water fountain. Its been broken aka dripping eater out barley for the last 3 weeks.

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★ 4

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★ 5

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★ 5

Great workouts!

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★ 1

I want to preface this by saying my concerns are solely about the unprofessional attitude of the manager, Mike. I recently moved to the area and was exploring gyms to find the right fit. A friend recommended I try Planet Fitness. My initial visit was fine, but I wanted to experience a leg day before committing to a membership.

I approached the front desk politely to ask if I could purchase a day pass, knowing that you only receive one free day pass, but some gyms offer day passes for purchase. Mike responded with a dismissive look and said, “You only get one” in an unnecessarily rude tone. When I replied that I understood and thank you , he continued- again with attitude—by saying, “You have 24 hours. Wake up early.”. At that point I told him all I asked was a question, and he did not need to be rude. He just turned away and walked off.

I had every intention of purchasing a membership, but the way I was treated completely changed my decision. After reading other reviews, it seems my experience with Mike’s poor customer service is not unique, and unfortunately, nothing appears to have been done to address it.

Planet Fitness promotes itself as a welcoming, judgment-free environment, especially for new gym members. However, my interaction with this manager was the opposite—disrespectful, dismissive, and unwelcoming. Management attitudes like this drive away potential members and do not reflect the values the company claims to uphold.

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★ 5

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★ 5

Excelente servicio. Variedad de productos de panadería. Muy atentos a la solicitud del cliente. Buenos precios

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★ 5

Super happy with Planet Fitness in Riverview!
The gym is clean, bright, and there’s always plenty of equipment no waiting around for machines. Staff members greet you by name, which adds a friendly vibe. I’ve been able to fit in early morning or late-night workouts easily thanks to the 24/7 access plan.

Perfect for casual workouts, cardio sessions, or just keeping active without feeling judged. It’s affordable, well-maintained, and exactly what I was looking for. Highly recommend if you live nearby!

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★ 5

Love it here ! So clean and Maria sold the membership didn’t think twice about signing up. She was so detailed and knowledgeable on everything, that when I came for my first visit after signing up up I knew how to work everything! She is top tier here and her professionalism is Suburb she needs to one day manage her own store ! This location is the best !

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★ 5

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★ 5

Best place!

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★ 5

Best Gym Experience You'll Ever Find! 👍🏼

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★ 5

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★ 5

Gym is clean and staff are friendly; I love how staff upholds policy! Shout out to Manager Mike he works hard on keeping this an awesome gym to work out at!

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★ 5

Great place to workout

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★ 4

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★ 2

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★ 1

The staff at this Planet Fitness location seem far more invested in whatever’s happening on their phones than in actually doing their jobs. I’m honestly at the point where scanning in feels optional—no one’s paying attention anyway.

When I asked someone for help renewing my membership, it was as if I’d interrupted a very important scroll session. The annoyance on his face made it clear that assisting a member was a major inconvenience.

Management? Same story—heads down, glued to their phones. And while no one is enforcing the (already ignored) policy of wiping down machines, they’re certainly not stepping up to clean them either.

Here’s a thought: maybe try putting the phones down and doing…literally anything related to gym operations.

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★ 5

Well taken care of

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★ 5

Clean. Not too packed. Great gym

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★ 1

Stop asking for my banking information you will never get it use my card period.

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★ 5

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★ 5

The location vibe is great not too crowded, great RESPECTFUl employees 😊

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★ 5

Very clean

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★ 5

After a year here, I'm still enjoying this gym. The crowds pick up around lunchtime, but there are still a lot of machines available to use. I like working out and then doing the Hydro messaging chairs to relax the muscles. Its still a bummer that they don't have a sauna.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

Last night I went to to this gym and took a shower after my workout and someone stole my towel. I sent communication to the front desk thinking maybe the clean crew took it but I got no word. So I called the front desk while I was in the shower and the 1st time they hung up in my face (Zack who normally works at night told me I sounded like a robot. ) I called again and the 2nd front desk guy who refused to give me his name because he felt uncomfortable listed to what I was telling him and said okay but nothing happed. So eventually I put my clothes on wet. When I got to the front desk both of the associates were extremely rude the one who wouldn’t give me his name had dreads just in case you run into him. I was told by Zack and the dread head what did you want me to do and what was the problem with just coming out wet like a dog! Because it will be just like walking in the rain. When I asked for corporate contact info they gave me a card and was rude and said good luck with her email because the card didn’t have a phone number on it. If you are a women I wouldn’t feel comfortable going to the gym and showering with those two working there they have no sense of customer service

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★ 5

Absolutely awesome the people that work there or fantastic they are there to help you

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★ 3

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★ 4

It's ok, not enough machine equipment

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★ 5

Just wanted to share a review on one of the best places with some of the nicest people in the world to work out at a gym. Mike the manager here is a fantastic manager and also personable when you see him and runs a great place that is super clean and always nice. The bathrooms and showers are always clean and never afraid to use them. He also has a fantastic staff who are super friendly and so helpful. You could not ask for a better place. The equipment is awesome especially the hydrorinse beds and deep tissue massage chairs that have really helped with my rehab and recovery from double knee surgery. Thanks again for everything Mike and your staff!!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Planet Fitness Rocks !! Love coming here really close to my house

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★ 5

Mike the manager is amazing. Thanks for enforcing the dress code when it comes to footwear!

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★ 3

not well maintained

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★ 5

Hunter was very helpful , he gave me a full tour of the gym, he was kind, professional, and provided me with all the information that i needed about the gym. His service was so amazing he made me want to sign up.

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★ 4

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★ 5

Hunter was FANTASTIC! He showed us around, explained all of the Black Card perks, and was so patient to answer all of our questions.

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★ 5

I joined Planet Fitness about a month ago, I just want to shout out the front desk staff and Luis the trainer. Everyone is very friendly, the location is clean and Luis is a true professional.

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★ 5

Very well intended atmosphere, brand new equipment and goody bags! New patented technologies are available now. This place is great. Friendly staff ⚕️

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★ 5

Hunter was a good host for the tour really sold me on joining the gym

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★ 5

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★ 5

Love it. The staff are great. Always polite. Feel at home at this gym.

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★ 5

Clean gym!!! Best gym in town!!!!

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★ 1

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★ 5

Lo Maximo me enchants set lugar

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★ 5

Nice gym in the Plaza.

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★ 5

great staff, good gym if you're starting out

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★ 5

Great customer service

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★ 1

Just canceled my membership one day prior to my monthly billing date, only to find out I needed to cancel seven days in advance to avoid my next month charge. This seven-day cancellation window was never discussed with me upon signing up.

Basically just a bunch of unethical BS.

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★ 5

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★ 5

I love Planet Fitness, easy to join, easy monthly payments, no cost with my Silver and Fit membership, lots of cardio equipment and lots of machines to work on, generally no waiting at this location. My favorite is the Hydromassage beds and the massage chairs! Check it out!!

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★ 5

I thoroughly love this gym and it's never crowded. Luis, the trainer, is the best!

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★ 1

I'm so thankful for reviews. Too many negative reviews regarding this facility, about the rudeness of Mike and other staff members. This is disturbing. Not sure why nothing has been done to address the problem. I was searching to join a gym to join for myself, some family members, and some of my co-workers. Clearly this will not be the one for us. I will continue my search though.

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★ 5

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★ 5

I had such an excellent experience with Mike the manager, He was able to quickly fix my situation and get my membership back up and running! I 100% recommend coming to this location! Phenomenal customer service and a great atmosphere at this planet fitness!

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★ 5

Hunter was very thorough on the membership and what’s available to me if interested in joining

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★ 4

Great gym. Hopefully one of the clubs that will be getting the upgraded plate loaded equipment soon, only thing holding it back. Crossing my fingers.

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★ 5

Staff was helpful, and the place was clean.

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★ 5

Great gym! Always smells good and staff is always nice! 😊 got my steps in on the treadmill

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★ 5

Great gym with excellent service! The staff is attentive, and the place is always clean. Big thanks to the manager, Mike, and Luis for making it such a welcoming environment. Highly recommend!

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★ 5

The staff is incredibly attentive, always making sure you have everything you need to make your workouts successful. The gym itself is spotless, which is something I really appreciate—cleanliness is always a top priority for me. A big thanks to the manager Mike & Luis for running such a tight ship, and for always being friendly, helpful, and making the environment so welcoming. Highly recommend this gym to anyone looking for a great place to work out!

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★ 5

Super clean! Looks like a brand new gym!

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★ 2

Came in from NYC; My fiancé has a black card and in NYC selected guest has privileges for guest services. Andrea at the front desk insisted those privileges are not extended to the designated guest. NYC and Jersey sites never gave these exclusions and she seemed almost argumentative regarding this situation. Disappointing customer service

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★ 5

So far it's good; I just signed up about a month ago. I like that they have stations available with paper towels and cleaning spray to wipe down and clean the equipment. I also like the trainer, Luis. He's pretty good.

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★ 5

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★ 5

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★ 5

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★ 4

I love planet fitness but found out they change the tanning bulbs as needed one or two at a time leaving room for good and bad bulbs and they always leave up the (new bulbs) sign. Change them all at once because they make enough money to do so even if they are expensive. That's why we pay a premium membership price. Other than that everyone is helpful and nice.

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★ 1

WORST PLANET FITNESS EVER! STAFF IS RUDE & UNREASONABLE! TERRIBLE CUSTOMER SERVICE! I WOULD RECOMMEND GOING TO A DIFFERENT LOCATION OR CANCELING 😭😩

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★ 5

"I had a fantastic experience at Planet Fitness, and Hunter was a big part of that! During my first visit, he gave me a thorough tour, patiently answered all my questions, and was incredibly friendly. When I returned almost two months later to sign up, he remembered me and welcomed me with a big smile. The gym is always clean and quiet, and the members are respectful, which makes for a great atmosphere. My only suggestion is that the General Manager could use a bit of customer service training to better match the warm, welcoming vibe of the rest of the staff. Other than that, it’s been a great experience – thank you, Hunter and Planet Fitness!"

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★ 5

really nice gym! hunter is always nice and welcoming

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★ 5

This PF is actually super clean for being in a plaza like this. Just ignore the parking lot and head straight in

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 2

Not near enough lifting equipment for the amout of people. Way to many treadmills, elliptical, and bikes that are not used. They need to be replaced with more smith machines and lifting equipment. Quit letting students lift for free all they do is set on machines on their phones. There is little to no gym etiquette and rules are not enforced.

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★ 1

Planet Fitness has an awful reputation as is with cancellations, this location is exceptionally worse. After finding out Planet Fitness has been charging me for years after I originally requested to cancel, I went in person to make sure the cancellation was actually processed. I also asked for invoices showing proof that I paid. The club manager absolutely refused to provide this and told me I could wait an hour or two at the front because he wasn’t going to print anything at my request. He also refused to email anything to me. He would not provide any email address for the franchise owner/group and was absolutely not helpful.

In contrast, my spouse recently cancelled with Crunch and they made that process so easy. They also provided the invoices for the entire year and even gave free guest passes for us to come back if we wished. Night and day difference, I know Crunch has built a new gym in the area, I’d check that out over this location.

Planet Fitness chooses to practice business without doing anything over the phone or email, not because of limitations but because they intentionally want to make doing business with them difficult in hopes you let them charge you $10/month in perpetuity. Stay away from Planet Fitness and the Tampa Gym Group. No customer focus, shady business practices, awful location.

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★ 3

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★ 5

I like this location

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★ 1

Mike the so call supervisor Needs some coaching on how to treat everyone the same, not just the ones who look like him. I experienced, my dad experienced it, now our cousins experience, this has got to stop. We’ve got enough of him after many years coming I
At this gym.

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★ 5

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★ 5

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★ 5

Hello my name is Thomas and this location has helped lose over 50+ pounds since the start of the summer. When I first arrived I didn’t know what to do so a very nice employee helped me out gave me a tour and told me about the summer pass. Since then i’ve purchased the Black Card pass with the help of the GM Mr.Mike and Maria who helped through the process. I come everyday and no matter if they’re having a bad day they always greet you with a smile and even have conversations with you. Overall this location has an amazing vibe to it and even tho I have the option to go to any Planet Fitness around me i’ll choose this 1 in a heart beat.

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★ 4

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★ 5

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★ 5

Tiene muchos equips para ejercicio.

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★ 5

This gym is always clean!!! Staff is always willing to help or answer any questions!!! The Manager Mike is very nice and great at his job! The trainer for the classes, Luis, is a phenomenal trainer!! Super nice!!! Very knowledgeable!!! Will modify exercises if you need to but also pushes you just enough that you can feel really good about pushing through when you struggle!!!

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★ 2

I've been a Black Card member for a while, and unfortunately, the Planet Fitness location in Riverview has been a disappointment.

My biggest gripe? It's 20 minutes from my home in Ruskin - a significant commute. Planet Fitness desperately needs to open a location in Ruskin!

Comparing this gym to other PF locations I've visited nationwide, this one falls short. Here's why:

- The equipment needs upgrading. The StairMaster machines often malfunction, and the elliptical machines don't allow backward striding (and time out if you try).
- Parking has become a nightmare since the adjacent supermarket opened, with no designated PF parking spots.

On the bright side:

- The gym is never crowded when I visit.
- The staff always greets me with a smile.

Until Planet Fitness opens a closer location in Ruskin or addresses these issues, I can only give two stars.

To Planet Fitness: Please consider expanding to Ruskin, FL! We need a convenient fitness option.

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★ 5

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★ 4

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★ 1

Horrible experience here. I suffered a really bad car accident and I almost lost my life. I was out of a job because my injuries and called them to inform them of my situation but they didn’t care and kept charging my card every month not informing me on freezing my account or anything. I was in a different state when it happened so they communicated I would need to send a letter to be able to cancel and after I did send a letter they said they didn’t receive it and kept charging my card monthly. One of the managers I talked to regarding my situation was rude and lacked compassion. Had I been treated with an ounce of decency and informed on freezing my account while I am injured I would most likely still be a customer here. But I will be perusing other fitness places elsewhere and not recommending this place

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★ 1

I am extremely disappointed with the behavior and professionalism of Myke, the manager at the gym. On multiple occasions, he has been incredibly rude not only to me but also to other members. His attitude is consistently negative, and his communication skills are severely lacking.

A few weeks ago, I attempted to enter the gym as a guest, but Myke refused to let me in just because my plan had expired. This was despite the fact that I was able to go to another location immediately afterward, where they had no issues letting me train. Myke's behavior is unacceptable and far from professional. Someone needs to address this situation, as it reflects very poorly on the gym’s management.

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★ 5

I was looking to start a membership and Hunter help me out. And gave me a great tour. I’m starting this week. Thanks Hunter

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★ 5

Had a great experience at the Riverview location! The general manager there, Mike, and his team are always so welcoming and really embody the judgement free zone! I will definitely be returning! Love to see it!

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★ 5

Mike the GM has amazing customer service skills, always keeping the gym clean, always upbeat and makes sure the members are heard and following gym policies to make it a fair and great place to workout. Thanks Mike for doing everything you can to make this Planet Fitness great! It doesn’t go unnoticed.

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★ 1

The GM Mike has terrible communication and bad customer service I have been to many different locations and have never encountered such a rude employee damn is it hard to show compassion and respect and little kindness

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★ 5

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★ 1

Witnessed the GM Mike treat a member of the gym horribly. Since when did the guest experience become unimportant to the staff? Completely unprofessional and unacceptable!

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★ 5

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★ 5

I always have a positive experience at this planet fitness. This gym is always clean and the staff is the bees knees and are always super kind and helpful. When I come in, the manager Mike is always super friendly and attentive whenever I need anything. Best gym in the Area!

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★ 5

Cleanest planet fitness i’ve been to so far. I’ve traveled across the country, visited probably over 10 plant fitnesses, and with confidence I can say the Riverview location has surpassed every other planet fitness i’ve been to. Excellent customer service, and exceptional care.

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★ 1

Worst customer service and human decency- manager Mike would not let my friend a member of planet fitness use a phone charger it was completely dead and she needed to Uber home.
What kind of man leaves a woman stranded - Who raised you - Absolutely appalling.

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★ 1

The GM Mike has terrible communication and bad customer service. I was watching him talk to a young lady who is there all the time very rude over a simple thing. I have been to many different locations and have never encountered such a rude employee.

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★ 1

If you’re planning to get a membership DONT!!! The Gm “Mike has absolutely zero customer service skills and is the most person I’ve encountered there.I will not return.

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★ 1

Mike the general manager is completely unhappy there . He is rude and it’s not courteous at all . He also wouldn’t give me his boss (district manager ) email and told me to leave mines (which I did ) no one has reached out . He is never smiling always seem tired seems so controlling and not general manager material . He didn’t try to make the situation right and for that I will be canceling and never coming back . This is suppose to be a motivating encouraging environment and he is not at all .

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★ 5

Mike, the manager is a wonderful person and amazing At customer service. Very grateful for people like him.

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★ 5

My 1st day at Planet Fitness -Riverview. Luis was a top notch trainer. Motivating & patient. Well done to the other Planet Fitness staff as well. Great gym. Thank you

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★ 5

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★ 3

I've been a member of this gym for about four months, joining after a back injury because I needed a place with machines that didn't require a spotter.

While the gym is always clean and there are plenty of machines available, I have some mixed feelings about the experience. The staff, in my opinion, isn't very friendly. I've only been greeted twice since I started, and I usually have to initiate the hello when I walk in. It seems like the staff might be quite introverted or perhaps the focus isn't on customer service. However, Maria has been an exception—she's always friendly and helpful with any questions or assistance I need. This might be ideal for those who prefer a more low-key atmosphere.

I also have another membership at Crunch, where everyone is welcoming and greets you as soon as you walk in. So, if you're looking for a clean gym with plenty of available machines and a quieter environment, this location could be a good fit.

Also, music is mostly pop and 5% any other genre. So I suggest you bring your own music because their playlists is catering the older crowd that is at this location.

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★ 5

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★ 5

Place was clean and it was easy to get on the equipment quickly. The staff was very nice.

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★ 5

Very clean location

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★ 1

A very poor experience with the personnel/staff at the front desk the manager name is Mike. he is always harassing us about policies that was not explained to us during our intentional sign-up. This is the fourth time an incident has happened, and my husband and I are considering canceling our memberships. We come to just utilize the gym just like everyone else we don’t sneak people in and we pay our monthly with no problem.

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★ 4

Good place to exercise. It's not too crowded for me, unlike other gyms I've visited in the past.

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★ 3

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★ 1

Explained to the manager that I travel a lot and couldn't get to my home gym to cancel. He refused to wave the annual fee even though I was canceling. Planet fitness should allow you to cancel at any of their gyms, especially if you're paying for the premium plan.

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★ 1

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★ 5

Source: Google

★ 5

I been a PF member for 5 years now but I been attending this particular location since December 2022 and the staff here does make a difference by always offering me support and encouragement, special shoutout to Mike, I truly appreciate all your support in this journey.

In addition, this location really impressed me by the cleanliness and organization of the facility. The equipments are always well-maintained, and the gym floor is always tidy, creating a pleasant and hygienic workout environment.

Source: Google

★ 5

I love planet fitness because of my sis from Ohio she recomend this gym to Mike is a good when we ask for any kind of help at the gym thanks everyone.

Source: Google

★ 5

This Planet Fitness is the best one I’ve been to. I usually come to workout at night and the worker, Brendon, is always making sure the place is spotless.

Source: Google

★ 5

Amazing gym. The overnight guy Brendon was super helpful signing me up. He’s always making sure the gym is spotless.

Source: Google

★ 5

Brendan has always been welcoming. The entire staff is supportive and friendly. They have truly helped keep me on track.

Source: Google

★ 1

The manager here is extremely unhelpful.
Members beware.

Had account issues that they created. Instead of taking accountability and coming to a solution, they're leaving it all on my lap to deal with. Just do your due diligence and keep a strict eye on them.

Source: Google

★ 1

manager is unhelpful.

They just ripped me off by duplicating the same account twice and sent $200 to collections for failure to pay. Don’t let your self ripoff!

Source: Google

★ 4

Great facility but I’m mad I was told it’s 24x5 plus weekends, and even says 24hours/5 on the window but it’s not even open all day Friday. Very misleading and I’m not happy about that. I work out late and can’t even work out on Friday.

Source: Google

★ 2

Black card member here, I joined PF for the hydro massage equipment and the deep tissue chairs, I was told to bring my plus 1 when I did I was told “Normally “ we don’t let plus ones use the massage chairs, please make this make sense usually employees are very friendly I didn’t find this to be the case today my plus one came with intention to purchase her own plan but after her experience she said hard pass

Source: Google

★ 2

Clean location and plenty of decent equipment when I actively went. Due to location distance from my home stemming from a recent move, I attempted to cancel in person. Now I understand there are policies in place, higher up above this particular location's hands, however, when I went in person to attempt my cancelation, the club manager (upon realizing my attempt to cancel) was dismissive to me, and completely ignored me when someone else walked up to ask a question (keep in mind there was an additional person behind the desk). I felt this was very unprofessional that their staff and management has no regard or care for their members upon hearing your intent to cancel. Good equipment overall at this location, but their level of customer service is definitely subpar.

Source: Google

★ 5

Source: Google

★ 1

Was denied access well police was active illegally by Mike because less than a month pass due. I asked him to print information I signed that says I can’t enter when pass due he did not. 7:42 am

Do not go here very rude staff that won’t let you cancle then sends to collections

Source: Google

★ 1

Terrible customer service. Walked in and asked for help and he says you can look online to see everything works. And he's standing right there, wasn't busy and no one waiting. Yeah I think not, buh bye. Hello crunch

Source: Google

★ 5

Source: Google

★ 3

Typical of gym's these days. Equipment tied up by people talking, messing with phone's. It's the same everywhere. No courtesy.

Source: Google

★ 5

Source: Google

★ 5

Very clean and courteous environment. Machines are in good shape and staff is always helpful!

Source: Google

★ 3

I’ve been going to this gym for about 8 months now and over it’s been great. Recently I’ve noticed a lot of dead roaches and most people don’t clean the machines after use. They have a major problem with the AC. There are leaks over machines which can be very hazardous for a gym. Not to mention the germs 🦠 that are being spread by people not wiping down the machine and how hot it is inside the gym.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great atmosphere

Source: Google

★ 5

I’ve been working out at PF for 3 months and this placed is great. I look to see if things change and yet it does not. I’ve been watching how the trainer works with the members and I’m impressed. Louis whom I met day 1 is the real deal. He is thorough in his routines and his classes are awesome. What I like most is that he genuinely cares about those he trains. So if you’re looking for a trainer check out Louis at this PF. A personal trainer who is personable.

I love PF it’s an awesome atmosphere the people are friendly and the staff is great. The facility is clean and spacious. I enjoy working out here. Hunter is awesome and very helpful when needed.

I LOVE PLANET FITNESS:

There are times when I get there in the early morning hours 2 or 3 am and I find Jose working diligently at cleaning the place. I was impressed at his attention to details. He does an amazing job keeping the place spotless. Planet fitness takes pride in the cleanliness of this facility. I found out Jose is an outside contractor with Magic Bubbles. Great Job Jose!

Source: Google

★ 5

This is the best place to work out! Mike is the best manager ever!

Source: Google

★ 5

Hunter is a good worker.

Source: Google

★ 5

Great place to workout- never crazy crowded- lots of extras!!!

Source: Google