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Gym Fitness center Spa Tanning salonAbout the Club
At Planet Fitness, we believe Weโre All Strong On This Planetโข. No two members are the same โ their goals, routines, and reasons for working out are different โ but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zoneยฎ. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
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Reviews
j m
โ 5
Source: Google
Susan Hart
โ 5
friendly staff, always kept clean, great location and convenient hours
Source: Google
Tani Martinez
โ 5
Source: Google
James Abbagnale
โ 5
Source: Google
Lisa Ladow
โ 5
Source: Google
A F
โ 5
One of the cleanest PFs Iโve been to , well maintained with a friendly staff!!
Source: Google
don ratcliff
โ 3
I am not a gym person I don't like a lot of people, but it's okay here
Source: Google
ronaldo archer
โ 5
I love Planet Fitness. I travel across the country and there is always a PF near by. As a Black Card member I workout at any PF location across the nation. The hydro massage beds are worth the price of admission
Source: Google
Richard Ferjuste
โ 5
Great gym to work out... Great customer service...planet fitness number 1 gym all over country ๐ ๐ ๐ ๐ ๐
Source: Google
Williams Ferras
โ 5
Excellent
Source: Google
Jyunier Castro Ortiz
โ 5
Source: Google
MASTA SQUAD SOUND
โ 5
Source: Google
Lowell Rader
โ 5
Source: Google
Roger Cochrane
โ 5
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Julius Wynn
โ 5
Source: Google
Vincent G
โ 5
Great staff, great place to workout and get it done!
Source: Google
As
โ 4
So far !!! So good!!! It's only been a couple of days, but the pics in the reviews currently don't do the place justice! It is brighter and cleaner than it looks in those pics ... The staff has been outstanding thus far, very knowledgeable and helpful as well as able to keep situations peaceful!
I will update as I learn more about the location.... Oh but they do need a new water heater ๐ฎ
Source: Google
Linda
โ 1
The manager there by the Name of Jaden whatever. Has NO customer service Skills whatsoever. And that manger should get FIRED. Go to any other club. This location is run down. Some of the workout machine donโt even work.
Source: Google
Maria elena Garcia izquierdo
โ 5
Source: Google
Tracey C
โ 4
Gym was fine. Wish Planet Fitness could do more about keeping folks not doing 30 min circuit training out of that room. Because those of us that ACTUALLY circuit train shouldn't have to keep dealing with it.
Source: Google
Nancy None
โ 4
Source: Google
Amanda Keisel
โ 5
Very clean gym! The massage chairs are unbelievably amazing!!!!
Source: Google
Idony Rene
โ 5
The Staff are amazing. They always make me feel comfortable, and they are all nice to me. Best customer service and very friendly. They all deserve a pay raise. Best gym ever.
Source: Google
jorge uribe
โ 5
Clean facility, friendly staff.
Source: Google
Mayre Ferreira-Alfonzo
โ 5
Source: Google
Yadel Hernandez Borges
โ 5
Great location!
Source: Google
Luis Beita
โ 5
Source: Google
Katie Herndon
โ 5
Source: Google
Steve
โ 5
Source: Google
Dianna Maldonado
โ 5
Itโs a great gym for the price. I think the employees are very nice and the place is kept very clean.
Source: Google
Yuliya Douglas
โ 5
Source: Google
Daynaruby Santiago
โ 5
Source: Google
Diego Carmona
โ 5
Source: Google
Sharon Stroud
โ 5
Source: Google
Tammy Bernhardt
โ 5
Source: Google
Private One
โ 1
After reading all these reviews and how disturbing the mold, uncleanliness and the responses of corporate throwing the same responses to every complaint im DEFINITELY STAYING AWAY!
Source: Google
Dave Hafner
โ 5
Wherever I go, i know i have a gym to pop into!!! The gypsy
Source: Google
Kiki Gigglez
โ 1
I love this gym BUT lately the ladies locker room has been smelling like dirty mop water. I thought it was maybe a short term thing but its been atleast 1 month???? It smells pretty rancid! I wish they would do something about it. The air fresheners just make it smell worse
Source: Google
Barbara Mendell
โ 5
Clean comfortable workout environment. You can be yourself without feeling inferior.
Relax and enjoy your workout with friendly people.
Source: Google
Jennifer Davis
โ 5
Iโve only been a member for about a week, but every visit has been a great one so far. Thereโs a solid variety of machines, so I never have to wait or feel rushed, makes working out super chill. Best part? The treadmills have built-in fans, which is perfect for that Florida heat!
Source: Google
J LO
โ 4
They should call this place Planet Towels. I have never seen a gym where a couple of people hijack all the machines with the towels on an everyday basis and no one says a word.
Source: Google
Jayna Eugene
โ 4
Planet Fitness has a lot going for itโclean facilities, helpful staff, and a welcoming, judgment-free environment thatโs perfect for people at all fitness levels. The equipment is well-maintained, and the affordable monthly rates are a big plus. I also appreciate the added perks of the Black Card membership, like massage chairs and access to other locations.
That said, the membership structure is the biggest downside. Thereโs no household or family plan available, which makes it difficult and expensive for families or couples who want to stay fit together. The Black Card option allows guest(s) but the primary account holder must be present. For families or partners with conflicting schedules, that makes it nearly impossible to use the gym together unless everyone has their own membership.
As a parent, I know how challenging it can be to coordinate workout timesโand having to purchase multiple memberships under one roof just isnโt practical or affordable for many. A household plan or shared membership model would go a long way in making fitness more accessible for families who are trying to prioritize health together.
Overall, I enjoy working out at Planet Fitness and would still recommend it. I just truly hope they re-evaluate their membership options to better support families and households.
Source: Google
J Long
โ 5
Source: Google
Bruce InCharlotte
โ 4
PF continues to be great for the RV lifestyle. With my Black Card membership, I have access to any PF in their network - now 78 different clubs across the US and Canada. Sweet!
This was a nice easy workout on the Thirty Minute Circuit that felt good after driving across from Fort Myers this morning. After that, a shower and then I was back on my way. My only complaint was that there were quite a few flying bugs in the shower but they fell in the spray and no longer a problem.
All of the equipment in the Circuit worked fine and there were very few people sharing it with me at 11am on Sunday. I'd use this one again.
Source: Google
Maikel Gomez
โ 1
The most stupid policy ever enforced has it this Gym right here, now we canโt bring our bags in the gym with all our workout equipment, so you got to let your bag in a locker and get your stuff in your hands, common sense Planet fitness associates.
Source: Google
Shawn Roney
โ 5
Source: Google
Sean Elliot
โ 5
Excellent service . Eric for management 4 real.
Source: Google
Denis Seibert
โ 5
We enjoy the R.P.B. Planet Fitness mostly because Juliana at the front desk greets us with a smile, wishes us a good morning and enjoy your workout. She also stays on top of keeping the gym clean and in working order. Keep up the great work.
Source: Google
maylor martinez
โ 5
Es un buen lugar mejor que cualquier gimnasio
Source: Google
Craig Myslinski
โ 5
Source: Google
Cari Martinez
โ 5
Waiting for gym to open at West Lake
Source: Google
Aaron Richman
โ 5
Just what I've come to expect from a Planet Fitness...except, a little nicer.
Source: Google
M F
โ 5
Clean facilities.
Source: Google
C J
โ 3
Like gyms everywhere they insist on playing Loud music, despite the fact that most of the people in the gym are wearing headphones, which obviously indicates that a) they don't want to hear or what the gym is playing and b) they'd rather listen to something else.
How nice it would be to not have someone else's music playing aloud over the speakers.
This gym doesn't have a sauna.
Like gyms everywhere, there is a problem with people sitting around on the equipment while they play with their phone instead of working out.
As evidence of their lack of attention to detail, there is a large space above one of the windows where outside air can obviously come in because the seal is gone, if they were paying attention to maintenance, this would have been repaired a long time ago and would probably help their air conditioning bill.
The suggestion to contact the gym staff is nonsensical and not useful.
Unless planet fitness makes it a corporate policy to not play music in the gym, this is not going to change.
That would indeed be a welcome change. Because then everybody could happily play whatever they want on their own headphones and not b bothered by the background noise.
Noise pollution is a reality in the modern world people are more in need of some quiet than someone else's idea of background music
Source: Google
Mark Lambert
โ 1
***FIRST IMPRESSIONS***
My first time getting back into using Planet Fitness in a while, and at the one picked for me based on location, I'm met with clogged out of commission toilets and a huge puddle of standing water that I can presume is from aforementioned clogged toilets. That's unsanitary, and a competent health inspector would have a fit.
***Update***
Two employees walked into the bathroom with what looked like they intended to clean the bathroom as I was writing above. I left to try and get a good workout. I go back 15 minutes later. They're gone, but stagnant water is still there.
Source: Google
Broly
โ 1
Source: Google
1
โ 1
Horrible place and management.
Source: Google
J. D. Odom
โ 5
I signed up a month ago.
Going back today to start getting back in shape.
Source: Google
Naruto Fn
โ 1
No real benches only smith machines
Source: Google
Amber's Bright Life
โ 5
Just wonderful experience I have the VIP black card membership and how can you go wrong after a non-judgment to work out, get red light therapy and a massage all for less than a pizza great job guys on Southern Boulevard and 441
Source: Google
T Bridge
โ 5
Love it. The staff is very welcoming also it's a very clean faculty
Source: Google
Alexis Garcia Melendez
โ 5
Source: Google
Matthew Pennell
โ 5
Clean
Source: Google
RonGraham FFL
โ 5
Always great energy in this place, it's also always clean.
Source: Google
Jessica Tutone
โ 5
We are new to Planet Fitness and Shannon was more then helpful and made us a member for life!!
Source: Google
Ashvind Singh
โ 4
Excellent home away from home
Source: Google
Bridgett Smith
โ 5
Source: Google
Leo Franco
โ 5
Extremely friendly personnel, super clean space.
I might just make this my home club!!!
Source: Google
suzette hoover
โ 5
Awesome atmosphere, awesome tanning beds,& awesome hydro massage. Good equipment for exercise
Source: Google
Larissa Randall
โ 5
I've only had my membership for about a week so far but it has been a great experience each time I go. There are plenty of machines to choose from so it's a smooth, stress free workout. My favorite part so far is they have fans built-in to the treadmills! As someone who gets very hot, very easily, that is a huge benefit. Bc of this I am able to workout longer. They also have hydro massages and tanning beds for black card members. Also black card members can bring a guest.
Source: Google
Tina M Schaffer
โ 5
Always clean, great vibe, equipment working, staff is attentive, and helpful.
Source: Google
Daniel McGee
โ 1
Tried to file former complaint and not make it so public. However, I found that to be extremely difficult. Anyways, I was sneezing the entire time i was in the gym today and I looked up and saw this. Which I find totally unacceptable for a place of health. Anyways, I hope management quickly fixes this disgusting problem. Most important is that they fix this issue when made aware. Thank you.
Source: Google
diana Weiner
โ 5
Source: Google
Adalberto Moron
โ 5
Excelente ๐
Source: Google
Larry Rothberg
โ 5
Source: Google
Facials Yai WPB
โ 5
Me encanta mi gimnasio. Tranquilo, gente muy nice y enfocada en sus propositos. Buen ambiente y muy limpio el lugar
Source: Google
Shawn Horton
โ 5
Clean and great staff
Source: Google
Adam Plested
โ 5
Good range of euipment and not busys so easy to get on the machines you want.Another ceiling fan or 2 would be a big improvement
Source: Google
Christian Serrano
โ 5
Source: Google
Daniel Romero
โ 5
I love this place
Source: Google
Ed Zabinski
โ 5
As a black card member, I have been to numerous franchises and not one has met the same standards as this particular, ROYAL PALM BEACH, franchise. Always someone scrubbing down everything and this young staff should be recognized for the friendly, courteous and professional service they provide.
Source: Google
Tony Loeffler
โ 5
Iโve been a member of Planet Fitness for over eight years, and Iโm thrilled to see the addition of new equipmentโespecially the hack squat! Thank you!
Source: Google
God sent Child
โ 5
Source: Google
Debbie Stew
โ 5
This location is very spacious. I like the set up. I like how the equipment is organized.
Source: Google
Brent Keyes
โ 5
Good variety of equipment...friendly staff..not packed..very clean.
Source: Google
Al Pilliner
โ 5
Source: Google
Max Fuchs
โ 5
10 out of 10!
As I enjoy hydro massage lounger 2 (my favorite one, by the window), I reflect on what the year has brought. Months ago, I left a review that the Royal Palm Planet Fitness establishment was exceptionally good, but could benefit from a second leg press machine. Today, I entered the gym, coincidentally to complete a leg day workout, and discovered, to my delight, a new hack squat machine. This is even better than a second leg press! Thank you, Royal Palm PF. The new machine is a very high quality addition to your stable. In addition, Royal Palm PF is one of the cleanest and best maintained that I have visited in Palm Beach county (and as a Black Card member, I have visited quite a few).Happy New Year, Royal Palm PF. Keep up the great work!
Source: Google
Gina Rodriguez
โ 1
I'm unhappy this location closes so early on The Weeknd's! It needs to be open longer
Source: Google
dan campbell
โ 5
Source: Google
Neil Picart
โ 5
Easy access, friendly staff. No pressure workout zone
Source: Google
ozzy
โ 5
One of the best planet fitness spot!very clean around employees works hard Iโm very satisfied with this location
Source: Google
Lorcing Jaycing
โ 5
Source: Google
Lila Cruz
โ 5
Source: Google
Rudy Gawron
โ 5
Friendly staff...
Source: Google
Leticia Clark
โ 5
Quiet, very clean with equipment readily available for use. Staff were friendly and professional.
Source: Google
Henry Grey
โ 5
Great staff and clean equipment
Source: Google
PatrickGonzinvesting
โ 3
Gym was clean. I went there on a one day pass. The front desk person didn't even ask if I was interested in anything further. Plenty of cardio but kind of lacking on the weights and benches. I now belong to another gym.
Source: Google
Dwane Miller
โ 5
Excellent Gym ๐๏ธโโ๏ธ
Source: Google
Yay Kbr
โ 5
Me encanta esta locaciรณn.
Source: Google
Barry Raye
โ 5
Nice that it's the same from state to state.
Source: Google
Alvaro Torres-Malaga
โ 2
Is ridiculous to get a machine. People on their phone on bench machine for 40 minutes straight. Idk why this gym doesn't give ppl a reasonable time limit on machine.
Source: Google
Lionell Gonzรกlez
โ 5
Source: Google
Aryana Grace
โ 5
I have gone to this gym for years and compared to other locations this gym is definitely superior. Its very clean organized the staff is nice they keep it well maintained. Machines are clean, bathrooms are very clean and it smell good. Hygiene is a big one for me when it comes to going to a gym. The environment this plaza is located at is also very safe so im comfortable on going late at night somedays.
Source: Google
Dee Holmes
โ 5
Source: Google
C S B
โ 5
Great location and the staff is courteous and professional.
Source: Google
JF
โ 1
Thereโs been fecal matter smeared on the floor in the menโs room for over a week. They obviously havenโt mopped or sanitized the restrooms in over a week. Look at the dates in the images, first 2 taken on Oct 5 and the next 2 taken today, Oct 13.
Source: Google
Salvatore Barnetti (Sal from the Jersey Shore)
โ 5
Planet Fitness in Wellington, Florida: A Friendly and Clean Workout Haven
I've been a member of Planet Fitness in Wellington for several day's now, and I've consistently had positive experiences. The gym's staff, primarily young men and women, are incredibly friendly and helpful. They always greet me with a smile and make me feel welcome. Their excellent customer service creates a pleasant atmosphere that makes working out enjoyable.
One thing I particularly appreciate is the gym's cleanliness. It's always well-maintained, with clean equipment and a tidy environment. This contributes to a positive and hygienic workout experience.
Overall, Planet Fitness in Wellington is an outstanding place to train. The combination of friendly staff and a clean facility makes it a great choice for anyone looking for a welcoming and enjoyable workout environment.
Source: Google
jeanclaude stanley
โ 5
Source: Google
J.Guadalupe Resendiz
โ 5
Source: Google
Kristal
โ 5
Great facility with a large 30 minute workout area.
Source: Google
Maivyuney Torres
โ 5
Source: Google
Frank Lane
โ 5
Hit gym at 10 pm. 5 people in the gym
Source: Google
John Thorpe
โ 1
The gym keeps charging me even after I canceled my gym membership. It is a pain in the butt to get these resolved.
John Micheal Thorpe
Source: Google
Angelica Green
โ 5
Went to the gym because it was closer to my house.. it's a quiet Little gym.. nice and clean I recommend five stars
Source: Google
Jeff Femenia
โ 1
Only because I canโt leave 0
I canceled my membership
I keep getting billed
I moved out of the area was told initially to drive back to the area to cancel
Havenโt been there for 2 years
Planet fitness is not a great company
Horrible customer service
Source: Google
Connie Avila
โ 5
I really enjoy the hours of operation as well as the crowd meter.
Source: Google
Luis Diaz
โ 5
Source: Google
russell gonzalez
โ 4
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Rivaldo Sandoval
โ 5
Source: Google
Rodney Rampersad
โ 4
Source: Google
Ned M
โ 3
Need equipment upgrades
Source: Google
Niles Malvasia
โ 5
Clean great atmosphere employees are always friendly and helpful
Source: Google
lyn tesfaye
โ 1
Source: Google
Jay Abramowitz
โ 5
Great staff. Friendly and the gym is spotless
Source: Google
Larry Parker
โ 5
This is the Best Gym I have ever been a member of. The atmosphere is open, friendly, and inviting. I believe everyone is entitled to try to make themselves better physically. No one ever gives you a backward glance or snickers at your attempts to exercise. The Staff continuously encourages guests to ask questions and seek advice. I only wish there were more Physical Trainer Classes available where we could get our "routines" started and launch them into the Best Strength Training Program of our lives. Thank You for asking my opinion and please consider my request.
Source: Google
Signs & Wraps
โ 5
Great facility! Staff is friendly & professional!
Source: Google
ChocolateAngel Ayo
โ 5
PGA is the best
Source: Google
Joe S
โ 1
Currently parked outside of Planet Fitness in Royal Palm Beach, FL where I have been a member for 10 consistent years. I was told that they do not offer a paid in full option any longer and now require a checking account and a credit card on file to be deducted monthly from your account. This is exactly what I was told the last time i renewed, but they stated if I want to pay in full then I would be forced to to pay for 18mon instead of 12 which I did. This is the punishment for being a loyal member for a decade? I am unable to have anything connected to my checking account and have consistently paid in full every time regardless of the time frame that was forced upon me to pay for. Im awaiting a call from Stephanie (the local AGM) to see if this right will be wronged and will update this review at that time. Letting a loyal member of 10yrs walk out the door and refusing to take their money is wrong and plain insulting on many levels. I'm hoping this is corrected quickly and my in full membership renewed.
UPDATED:
I have since recieved a call from the AGM (Stephanie) stating there was nothing she could do for me and would have her manager (Carlos) call me to see if he could help. I have yet to recieve a call from him. I have done my best to stay in contact with my local management as the follow up has recommended. This is clearly degrading and saddening at the very least for a 10 year loyal member to have to go through this. I would appreciate any help from corporate to right this wrong. Every now and then a customer comes along presenting a company with the opportunity to do the right thing. I'm hoping they decide righteously in how they want to be viewed by the public and the many other current members I still call friends over the past 10 years.
Source: Google
L A Cacciato
โ 5
Sry nice, also clean! Staff was kind and helpful! I usually got to the one here in south Florida on forest hill and military trail after I drop my son off at work but my back and arms were bothering me a little bit from my upper arm/shoulder body area was a little sore today (been awhile since I actually actively workout on a regular basis) and decided today (07/03/2024) that a massage today would help me feel better and ease some of that soreness! And that it did! My son also enjoyed his massage as well! Very pleased with this particular planet fitness especially since it seemed to have more workout equipment and cleaner than the one I normally go to!
Source: Google
S Dy
โ 2
Mostly of the time the staff is unfriendly in general. They just donโt care about anyone else around. Many times I see people SMOKING around the workout machines which is unbelievable and no one care. Also, hardly they refill the paper dispensers. The gym (space & machines) is nice!
Source: Google
NJ OR
โ 1
This is by far the worst Planet Fitness I have ever visited !
The employees are not supposed to train nobody but if you are a female young and thriving they will definitely help you and train you even for free.
They have a lot of entry level employees and the worst of all is that I do not know what they are doing because definitely they are not cleaning nothing.
The restrooms are disgusting and smelly.
Clearly they think every person that goes there are entry level or rookies in a gym.
They do not know what it means no judge zone !
No training of any kind !
And I have seen people with disabilities not being helped by the staff but I have seen many young ladies being escorted and trained all over the gym by the staff.
Source: Google
Ricardo Corleone
โ 5
Very clean, excellent staff, good equipment. No complaints at all.
Source: Google
Stuart
โ 5
Nice and clean and only 10.00 per month which is great.
Source: Google
Jennifer Kaniecki
โ 5
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Jules Pellico
โ 5
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Daryl Seepersad (Disisntdaryl)
โ 5
This location is spacious and well ventilated. There is a wide variety of machines. They were playing Fast and Furious on the TV yesterday so that made it even better.
Source: Google
Suzy Sullo
โ 5
Source: Google
Stephanie Candela
โ 5
Itโs awesome and everyone is so nice! I love it.
Source: Google
Michealle Hall
โ 5
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Rachel Marie
โ 5
Helpful wonderful staff โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ
Source: Google
Rob Mart
โ 5
I like to travel and go to different gyms and this one was really nice and clean gym compared to some planet fitness ive gone to. The machines were well maintained nice helpful staff wasn't too busy when i went
Source: Google
Natalia Ramirez
โ 5
The staff is awesome. Shout out to the night crew for being amazing and super friendly. You guys always make me feel welcome. As for the gym itself? The environment is incredible. The members who go here are awesome. The gym is always clean. Iโve gone to other gyms where I didnโt feel comfortable working out in so this is my safe place. 10/10. Thank you!
Source: Google
Edgar Peguero
โ 5
Source: Google
Robert Cook
โ 2
Well in my opinion I think they need to get a new manager they have four stair machines three out of four were broke down as I went around the gym there were other machines that were broke down pieces that have fallen off just sitting on top of the machine. I'm afraid that place needs a serious overall unfortunately. I travel quite a bit and I go to a lot of different Planet Fitness Gyms that was the worst.
Source: Google
Gary Swogger
โ 5
The gym is always clean and the staff is very friendly. It never seems to be overly crowded and you never have to wait long to use a piece of equipment.
Source: Google
Nicholas Pappas
โ 5
Clean friendly spacious
Source: Google
Winston Brown
โ 5
My experience was all positive. The gym staff are friendly, they make us feel welcome and continues to keep the gym and machines clean.
Source: Google
Dan Feeney
โ 5
This is one of the best run Planet Fitnesses I have even been to, every other gym I have been to could learn a lesson from this location!
I spoke to the manager about it this morning, (as he was scrubbing the showers.) Kudos to Malik Dickinson, pretty sure that is his name!
Source: Google
Kyle & Monique Henry
โ 1
Today I came into the gym by myself because my wife have a black card membership and I usually come and work out with her but she's now pregnant and I've been gaining some weight because we can't work out together I decided to come by myself. The staff decided to approach me in mid of my workout to tell me I cannot be in here without a membership I explained to them My wife is now pregnant we usually come together but they said it's a liability I said to them can they look in the computer and see that we always come together I'm on her membership and they said no I could either leave or get a 1-day pass so I got the one day pass enjoy my workout but my mind was telling me to just cancel this membership. Only because of the service. I let the staff know in this day and age you have to be careful how you approach people because what if I identify as my wife's name. The only reason I come here is because it's close to my house but because of the service I'm now debating on canceling membership and going somewhere else with my money. If I'm wrong please reply because I believe you can look and see my wife and I always come together like I said. Decided to go back the following day only because my wife gave me a 7-day pass because she's a black card holder when in their scanned it they said I cannot enter unless she's with me You guys need to be very clear about this in your instruction My wife been a member since I believe 2021 now I'm going to go to crunch because I cannot even work out today I'm going to try out crunch and if I happen to like it I will be canceling planet fitness because I can't do that have a good day
Source: Google
John Lagasse
โ 5
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Julio Vazquez
โ 5
Source: Google
Babygirl Savvv
โ 1
Paying for a membership, But unfortunately i see no results & its not working.. THE BLACK CARD FOR GOD SAKES.
This is ridiculous.
Source: Google
Ronald Reinhart (Rocket)
โ 5
Source: Google
Debra Manos
โ 5
Friendly, always helpful staff!
Source: Google
Liliana Del Sol
โ 5
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Tommy Moyton
โ 5
Love it
Source: Google
Mohd Mian
โ 5
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Marco Gonzalez
โ 5
Stephanie is one of a kind, she is extremely friendly and very professional. Makes going to PF a real joy
Source: Google
Swi- fy
โ 5
Excellent staff. It is very clean and the machines very well kept.
Source: Google
luis medina
โ 5
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georges exceus
โ 5
The gym is always clean
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Giovanni Cortes
โ 4
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Jean Venel LIMA
โ 5
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GARY WITTE
โ 2
This Planet Fitness on Southern in Royal Pam Beach is a good location except for one important issue. I joined in 2023 after seeing that they have personal training available to help with learning the machines and stretching equipment. After asking numerous times and being told โno one ever applied for that positionโ I finally cancelled my membership. Now, i received an email wanting me to come back and once again saying they have โfree in-club fitness training โ. Donโt know if I should trust them or not
Source: Google
Antonio Barrios
โ 5
Friendly service and a nice place.
Gracias!
Source: Google
Regine DeBose
โ 5
Source: Google
Johnny Bravo
โ 1
I have cancelled my gym membership at planet fitness in person of Royal Palm Beach since mid January 24 and have been billed in February and now March ,someone is not doing their job correctly and I am being charged for their negligence.
I want a refund , but that's not going to happen,so I just leave a nice review so others will be aware that you should always triple check that someone is doing there job right
Source: Google
Felix Pino
โ 1
I canceled my membership in person December 28th, 2023. Two months later, I check my reserve account and I see that I am still being billed. I called PF on Feb 12th and spoke with Mikah regarding the issue. He cancels my account over the phone, signs my cancellation for me and then tells me that I should be getting a full refund within a week or two. A month later, still no refund. I go to PF in person this past Saturday to address the issue. I was explaining the situation to the front desk person, meanwhile Mikah was right behind him the whole time on his phone, being no help whatsoever. He finally intervenes and takes down my info and says to call him Monday for an update. He ignored me for two days and passed me on to Carlos. He gives me a bunch of excuses and tells me that he โhas to do some investigating into this.โ This is exactly why Mikah and Carlos work at PF, this isnโt a murder case that needs to be solved, itโs a simple refund or not. I call this morning now for another update and Carlos doesnโt remember me, asked me โwhatโs this about?โ So Carlos has amnesia and Mikah is incompetent at his job. Great Duo. Your employee failed to properly cancel my account, take accountability!
Source: Google
Patricia Keith
โ 5
Excellent customer service. I never feel uncomfortable being a novice.
Source: Google
Brian Myers
โ 1
7 complaints of ice cold showers, and no hot water ranging from 1 month to 3 years ago, and all the PF pr replies is to acknowledge, and then steer into contacting the manager..... Have you ever thought that people are reading these reviews, they're adding up, and the management seemingly does not care? Perhaps there's more that you can do with this information so that it doesn't get to the point of your customers adding up the reviews for you? Just moved up here, bummed I can't use this place.
**Update to their response**
Honestly comical how underwhelming they are about these matters. "Thanks for voicing this! At your convenience, please.." ..send this to somewhere where we may actually value your opinion?!..... I wish I could rate 0 stars. Get your act together. YOU INFORM YOUR TEAM!! you have EIGHT NEGATIVE REVIEWS MENTIONING THE SAME THING!!! It's not your customer's responsibility to reiterate what's already been reiterated because you're far too lazy to act upon. But sure, go ahead and convince yourself you're providing "Customer Service". Everyone can see how hollow your sad corporate attempt at replies are here.
***second update***
They've revised their comment on my feedback; "were disheartened to hear, please bring this comment to management" obviously they're not reading, nor understanding anything, nor actually wanting to change/admit any fault. Publicly, nor privately. It's just sad. Turn on your water heaters... How hard can that possibly be?
You're literally at a 4.4 and will likely dip further as a result of what? A lazy manager, poor feedback response team, and a circuit breaker flipped the wrong way in effort to what.... Save a few dollars on the electric bill? It's comical. I'm so grateful that I have multiple memberships.
Source: Google
Dez Hollis
โ 5
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Bobby French
โ 5
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Jasmine Lucas
โ 5
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Juan Carlos Lopez
โ 5
Hola buenos dias Hola considero que la chica Stephanie Es muy profesional atiende bien a los cliente y tiene buena axtitu en el trabajo apesar de su corta edad cunple con muchos requisitos para manager y un factor importante abla ingues y espaรฑol y tambiรฉn le gusta su trabajo y le pone pasiรณn
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Rebecca Disney
โ 5
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Perla Decker
โ 5
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Mike Santoro
โ 5
Clean and new equipment
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Don Dale
โ 5
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Mayme Martin
โ 4
Beautiful facility... but the showers are always cold.
Source: Google
billy barth
โ 5
I want to point out the staff at this gym...I've been going for a couple months and there's a couple crews really don't know there names but they did work last night (sun night) let's call them the high school sweethearts that there always smiling at the desk greeting people or dusting or filling up the towels and taking out the trash...it seems like there keeping the place running and also if somebody starts slamming weights there on it with the horn and just want to say another crew usually they work on Friday nights let's call them do rag and glasses...when I see them ready to do the rounds they do there thing...I think the gym is great clean and the people you got working there atleast as far as night crew goes keep it movin...overall gym is good place to be and they should be recognized
Source: Google
Aj Duran
โ 3
Come here often. No hot water to shower. not sure if they are on top of it
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Adventure Rafice
โ 5
Gym sweat boss
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Ron Reinhart
โ 5
I try and workout 3 days per week, convenient location
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Samet Tekler
โ 5
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J&B brentlinger
โ 3
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Kacy Gould-Eichmiller
โ 5
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Flรกvio Pereira
โ 5
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Leo Coello
โ 5
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Joshua Grandowicz
โ 5
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Leigh James
โ 1
I was not impressed. I went in for a tour and to see about joining. The young lady asked if I needed her to walk around with me or could I handle it on my own. I believe a tour usually has a guide, to provide information. If the staff can't even bother with a tour, a simple sales tactic. How can I expect them to be available with information about how to use the various machines? I feel the annual fee of $50 and the monthly fee of $25 would be a waste of money without the support of a friendly, and motivated staff.
Source: Google
Travis Grenke
โ 1
Giving it a 1 star because I was stuck taking a cold shower at 7 AM
I told the Assistant Manager at the front desk there was NO hot water. He said there was a 'hot water switch' that he has to turn on. He said hot water is a safety issue....which made NO sense to me in 2023.
He asked me if I wanted him to turn the hot water on. (After I already had to take a cold shower)
If the assistant Manager and staff know hot water is an issue, then they need to be responsible to turn it on in the morning for guests to have a hot shower.
It's just silly and incompetent.
Source: Google
Nash Sal
โ 5
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Yanelis Llanes
โ 5
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T B
โ 5
Royal palm opens earlier that any other on the weekend
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June Quinn
โ 5
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Julia Simmons
โ 5
Very welcoming atmosphere and the facility is clean.
Source: Google
Isaac Taucheth
โ 5
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Michael Eiland
โ 5
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Yancarlo Valido Acosta
โ 1
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Cosmina Badea
โ 5
Source: Google