★ 5

This is my home solidcore studio and the free validated parking is a win! If it's your first time coming to the studio, be sure to come with a little time so you can find parking and find the studio(second floor). This entire building and "plaza" area is fairly new to the gables, so I'm not surprised people get confused. Once you figure it out, it's a breeze. Great instructors and friendly staff.

Source: Google

★ 1

Came to the 6 am class and the instructor didn’t show up. No notification or notice at all that the class was going to be cancelled

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★ 5

Best gym and coaches !

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★ 5

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★ 1

No clear instructions on how to arrive to the studio, good luck arriving unless you know your way around Derrick. Parking is a hassle. No one answers the phone. No one was at the front desk. Missed my class and wasted time coming here.

Source: Google

★ 5

Love it here! My favorite instructor is Catherine M. and the staff is always friendly. Huge plus that they have free validation for the connected garage parking.

Source: Google

★ 1

I signed up for the 2-week trial and experienced very bad customer service. I had booked 2 classes over the weekend of Mother's Day and had to cancel within less than 12 hrs due to being so sick with the flu. I could barely get out of bed but still managed to cancel. I was charged $70 for those 2 cancellations which is almost the full amount I paid for the "intro 2-week trial", unbelievable! When I called to explain what happened, hoping they would waive this ridiculous fee (also you would think they want to retain a potential client after the trial), they stuck to their company policy and only waved half. Not even the manager was helpful. I am never going to this studio again and highly encourage them to re-think their methods of client-interactions to be more human-centric instead of policy-centric. Sweat 440 has amazing customer service btw!

Source: Google

★ 1

Don’t waste your time. This location is a pain to find and parking is so confusing. The 5 minute grace period is irrational and something I’ve never encountered at any other solidcore studio. I arrived in the general area well ahead of time for the class, but between parking, figuring out how to get from parking to the studio, and figuring out exactly where the studio is took way too long. I showed up at the 6 minute mark and was refused entry. This is a huge disappointment, and I can’t imagine this location will be here for the long-term.

Source: Google

★ 3

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★ 5

An awesome workout class! Kailyn was a great coach!

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★ 3

annoying when nobody is at the front desk. arrived at 7:03 for my 7am class & nobody was there to let me in & additionally the door code doesn’t work ever & their number always goes to voicemail

Source: Google

★ 1

No sense of good customer service or satisfaction.

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★ 5

Beautiful location (a bit confusing if its the first time you go there). Today was my first class with coach Chelsea and she is absolutely AMAZING! The music was fire and the class was intense in the best sense of the word. Great for first timers, she will help you with any questions you might have and correct your posture if necessary. Very attentive, overall a great experience! :)

Source: Google

★ 5

Love SolidCore! These are challenging classes but you watch your body tone and strengthen. All the instructors are amazing but shout out to Quinn and Lucia because they are my fav!! ❤️❤️❤️

Source: Google

★ 5

An absolute great session, and shout out to kassandra who really pushed me to my limits, great coach and awesome atmosphere!

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★ 5

Kassandra is a ridiculously good coach. Location is beautiful

Source: Google

★ 5

I’ve done over 60 solidcore classes throughout the country and this one in particular happens to be in a beautiful location!! I love the Gables area. Class itself is the same as any other solidcore class.

When it comes to people being late/early to classes something that would help is implementing the 10minutes on the hour start times, as that’s worked out super well for me when leaving work and getting to class in time.

Source: Google

★ 1

They don’t answer the phone

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★ 1

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★ 1

This solidcore location is the most difficult and least understanding location. The 5 minute late policy is handled with zero to no understanding or leniency. If it was consistent across all locations, I would understand but I have visited the Brickell location and have had friends who go to it as well and have been let into a class when they are over 7 minutes late. I was late by 6 minutes and gave the front desk a call letting them know to please let teacher know. I arrived at 6:22. 7 minutes over the start of class time and got escorted out while being yelled at by Quinn over the microphone. Not only did I find it extremely dramatic but it was embarrassing. I usually never write reviews and understand a policy but if it is not enforced the same across all locations it is not a company "policy". The classes are good but rush hour in miami and work traffic is real. Everyone has times of being a few minutes late to their workout. The consequences of 2-3 minutes late is unreal for this studio and is much less understanding than any other solidcore location. After paying a $89 for the 2 week unlimited, I have paid just about the same if not more in being 3-5 minutes late to 2 CLASSES, that I was not even able to take.

Source: Google

★ 5

Class was challenging!! I ❤️ it!! 💪💪💪

Source: Google