★ 1

They re-made the billing system and have gotten worse than planet fitness when it comes to cancelling memberships. I have tried to cancel my membership for four months. Staff told me I have to wait 21 days for email responses about cancellation requests. I sent multiple emails asking for this over three months ago with nothing done, other than trying to bill my account to charge me even more money. I've gone here for years, but I will avoid coming back due to the extreme disrespect I have encountered from this. I have emailed. I have called. I have shown up in-person multiple times. There's literally nothing more I can do to get these people to cancel my membership.

The icing on the cake is that the manager has answered my emails, but stopped responding back when I clarified that I want my membership cancelled. He simply will not answer me back and I have no clue why.

Also, night time staff constantly tries to kick people out before it's actually closing time. It's the only rock climbing gym I've been to that does this. I only have time to climb at night and it gets old having 18 year olds try to ruin my 30 minutes of workout time.

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★ 5

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★ 5

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★ 5

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★ 5

My daughter and her friend have been going climbing here once a week for the last couple of months. They both love it and always talking about what a good time they have. Staff is friendly, knowledgeable and always helpful.

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★ 5

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★ 5

We had an absolute blast! Took awhile to get in the front door at opening, we also had a large group. Fun experience, fun people would definitely do it agian!

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★ 5

I highly recommend The Edge Rock Gym for a great experience, teaching your kiddos, and most importantly tiring them out. It’s impressive here at The Edge and the staff are friendly and knowledgeable.

They have many safeguards in place for having a fun time like auto belay, mandatory safety video for first timers, younger children’s area, and beginner’s climbing area.

You ought to try it. There is a place for every age and skill level.

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★ 2

Nice facility, but the boulder setting could use some work. Climbs felt awkward and unnatural in a bad way not the good way. Workers gave a 19 minute warning then a 15 then a 10 minute, plus they kept yelling at us to get off the walls and to hurry up well before they closed. Other customers were audibly annoyed by being rushed out of there. This was our first time at this gym and staff were very unwelcoming. The staff the whole time were just sitting so I don’t understand for the urgency to get people to leave. Not worth paying good money to come to a place and be rushed out before closed. We won’t be back.

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★ 5

This deserves 5stars because it was fun and the staff were very nice. the rock walls were hard especially the purple route but after time and not giving up I finished 7 routes and if your going never give up

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★ 2

The climbing walls and boldering look great, but the constant music blaring makes this a bad atmosphere for workouts.

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★ 5

Enjoyed my time here. First time visit and first time climbing. They show an instruction video and shortly after you're up and climbing. I'd recommend going with someone who has climbed before if this is your first time, but otherwise enjoyed a wide variety of different climbing walls with not that bad of a crowd on a Thursday afternoon. Hope to return.

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★ 4

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★ 5

Lots of wall to climb. They have a youth club for kids & teens. Gets a bit crowded, but everyone is really nice.

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★ 3

I like that they have autobelays on challenging routes, but the staff is rude.

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★ 5

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★ 5

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★ 5

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★ 5

It was real fun afternoon for me and my 2 sons!

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★ 5

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★ 5

Have had an awesome experience here so far. The gym has a ton of climbs at all difficulty levels as well as a bouldering cave. Started here back in August and have continued to be a member and go at least 2x a week!

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★ 5

To me, and most of my climbing friends, OTE is the premier climbing gym in Florida. Always clean and organized, excellent route setting for all levels of climbing, staff is like family, and climbers are always supportive and motivating. For all levels, all ages, all fun.

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★ 5

Great experience for our kids first time climbing. Staff was very helpful and experienced.

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★ 5

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★ 5

I'm not a climber, but this place was well equipped for serious indoor climbing

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★ 5

This place was great! We attended a birthday party recently and my kids loved it! I believe they turned the yoga room into a party room. If we lived closer we would definitely be members! We will be back for sure! They had a great variety of walks for all levels and even though it was busy no one waited long to get a turn to climb.

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★ 5

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★ 2

I have gone several times over two years. This is the only gym in the area, but they can do a far better job.

The staff is generally unwelcoming. There was a time where someone was injured and staff was called from a distance. The staff stared until a friend went over there.

The bouldering area is unclean. One Saturday morning I saw a huge pile of chalk on one of the boulders. There shouldn’t be that much chalk. The Vs make no sense. Honestly I feel like they neglect the bouldering area.

On the Breigh side all of the belaying is great. The routes are quite enjoyable. Honestly this is the only good part of the gym as a non-member.

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★ 5

A fabulous place to have fun/learn…
Great staff absolutely wonderful in selling/recommending gear you need/desire.
Awesome patience dealing with confused mom setting up monthly access to family.

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★ 3

No AC and the employees were very unhelpful. Only bouldered, which was fun. The problems were all interesting so that was a plus.

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★ 5

Great, fun routes. Quick entry.

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★ 5

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★ 3

I’ve only been climbing in a few places (New York & Florida) and this was a huge disappointment. I can only speak on the bouldering section but the routes were limited, walls crowded (not with people, but too many routes overlapping), and the ratings of the routes made no sense. Several V2’s were harder than V4’s?. And only a few of each level. I expected more for the price point.

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★ 5

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★ 5

Son is attending summer camp here. He loves it. The staff is great with him and he gets to be physical for most of the day.

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★ 5

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★ 5

Acro yoga led by Julie & Jason is an amazing experience you don’t want to miss. Combined with knowledge, strength and compassion, they have inspired me to come back & fulfill my dreams. We communicate with one another with an open heart, let go, trust & have fun. Im sooo grateful to have found you

Love Adrea

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★ 4

Front desk people arent super welcoming. Belay certs arent honored from other gyms which in my opinion should be tested and then honored. not lead but belay. Autobelay routes are super well done and the environment is nice. Not alot of space in the bouldering area and theres no slab stuff. Great place to climb with friends and definitely worth the drive.

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★ 5

Great gym, good climbs, great staff, great pricing. No complaints 👌

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★ 5

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★ 5

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★ 5

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★ 5

Love it. Fun routes, very friendly staff! Jenna made sure I got my climbing rope when I forgot it at the gym.

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★ 5

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★ 5

Great place for both kids and adults. We drive all the way from Palm City here. They have a good variety of climbing difficulties. We are beginners and we had plenty of paths to try and complete. I was a bit intimidated the first time I tried it but love it now. I only wish The Edge was a bit closer to us. Until we get something close by, we'll be driving to Melbourne to go rock climbing. It's worth the drive.

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★ 5

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★ 4

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★ 4

Really cool place with an exciting workout climbing! Attentive and kind staff. Lots of climbers so it's bustling with activity but we didn't have to wait to hook up to the auto belays. The only negative is that the gym smells like sweaty socks and wall plug in air fresheners, neither of which feels good to breathe. Water fountain is filtered so tastes great and has a water bottle refill station!!!!!! This is the real deal if you want to climb or just explore a new workout practice! Will be back!

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★ 5

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★ 5

Great rock climbing gym with auto belay.

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★ 5

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★ 5

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★ 5

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★ 5

Well-priced, friendly staff, the rock climbing is pretty self-explanatory, but if you need help others on the mats will gladly assist you. Found that the rock climbing community is pretty friendly.

The kids area is pretty impressive and let's kids practice climbing on an auto belay and some neat ninja warrior type courses.

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★ 5

Amazing fun for kids, adults and family and friends. Live this place. Used to go when I was a kid and just remembered it. Wish I had never forgot about this place.

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★ 5

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★ 4

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★ 5

This place is amazing. Friendly, safe, and helpful staff run this place and various classes are offered. Rock climbing is an immensely fun activity and workout.

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★ 5

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★ 5

Awesome first experience climbing. Great facility with a helpful staff.

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★ 5

The walls were challenging and a lot of fun. The staff was friendly and answered all of my questions. They have great prices as well. I overall had a great time and I look forward coming back when I’m in town.

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★ 3

Fun place, if u are into wall climbing for sure. The down fall is that the odor in this place is almost unbearable. It smells like bad body odor and old mop water. I went for a birthday party and the workers did not clean the room from the previous party. It's just kinda a gross place. I won't be back. But the kids had fun and that's what matters. I would highly recommend closing for a day or two and do a deep cleaning and sanitizing.

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★ 3

If you want to climb, a good place. Bouldering, not so much. Short (12' high) problems and confined. Friendly front desk.

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★ 5

Had a great experience as a first time climber. My friends have become regulars and they encouraged me to try out bouldering. One full hour of climbing gave me a workout unmatched to any amount of weightlifting. This gym will provide fun exert that also builds skill. Great pricing that is a true value for how much equipment and structure is in this place. Will visit again soon

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★ 5

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★ 5

Lots of fun and very good work out.

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★ 5

Small old school truest grades to outdoor I've seen. plaster walls with natural features unlike the new school plywood flat walls. weekly 3 sets on AB sport/lead could use more frequent sets.

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★ 5

Fun to do, I would recommend climbing gloves

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★ 5

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★ 5

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★ 5

Great staff. Great community. Well maintained and always clean. Love the place and the people.

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★ 5

I have been climbing at On the edge for over two years. Nick has been by far the nicest and most helpful OTE member. In addition, the route setting in here is great.

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★ 3

Been a member here for a while now and it is a great gym. The hours are absolutely terrible… climb 3 days a week and there was no announcement that the gym was closing at 5 due to halloween. Insane.
The only local climbing option, just wish they were open earlier on weekends espessially Sunday morning

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★ 5

Great climbing gym. Easy to find and clean. The family loves going here

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★ 4

Very small bouldering area, but good atmosphere and staff!

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★ 5

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★ 1

The only interaction I had with this place in the last probably 10 years was emailing them the other day. So this review is based on the experience I had emailing the company. I sent them an email with some inquiries about the gym. No one ever replied to the email so in my opinion having the option on your website to contact them via email and then no one responding to the email (also, I sent this email weeks ago) so no one responding to the email at all but still being able to send me marketing emails makes me feel like the customer service is severely lacking. You should not be reading this review thinking that this reflects the counter staff or the facilities themselves

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★ 5

Front staff was attentive and helpful. They helped get our kids setup with the right size shoes and were professional. The equipment was in a good state and functional. Everyone sharing the walls were friendly and encouraging.

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★ 5

The Edge is a top-notch kids-friendly climbing facility! My children had an absolute blast scaling the walls and navigating the fun challenges. The staff's dedication to safety and their interactive approach with kids really stood out. This place is a gem for active, adventurous families!

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★ 5

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★ 5

So much fun I want to go back soon

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★ 5

Best spot in the area to climb. Great atmosphere.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Our Trail Life USA Troop-4321 earned the Climb-On merit badge at The Edge. We had a great day learning about climbing safety, techniques, belaying, rapelling, different climb position, and how to tie different climbing knots. Clay was an awesome instructor!

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★ 4

The only climbing gym I've been to before this is North Mass in Indianapolis. It's definitely significantly smaller but this place has lots of good top rope options and a bit of bouldering. The staff are extremely nice, but a place like this seems more targeted towards children since it will take them a few hours to climb it all, whereas my brother and I climbed everything pretty quickly. I'd definitely recommend it for new climbers to get the bearings. And I will note that some of the grading of the walls seemed off.

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★ 5

Love this place. It’s an awesome opportunity to challenge your fears, push boundaries in your body’s abilities, and be around a solid tribe of supportive people

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★ 5

Very nice one but I know it's a professional gym they need to add maybe easier bouldering trails

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★ 5

Great place for grandson very supervising staff lots fun for the money we will return

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★ 5

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★ 5

Love this place! First time here with my boys and brother. I love how there’s a kids area. We will be back!

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★ 5

It was my first attempt at indoor rock climbing. It was a little intimidating at first but the guides were very helpful and informative. They have you watch a short video and sign a waiver then you're on your own! We started in the kids room which was a great idea because we got a feel for the height and using (and trusting) the pulleys that catch you. Eventually we were brave enough to venture out into the main room. We never made it to the top but we were very proud of our accomplishments. It was a great work out without realizing you are working out. By the way I'm 54 and if I can do it you can do it!

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★ 5

Is better good

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★ 5

Small and simple climbing place. Does the job very well. Also people are nice and provide guidance

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★ 4

Great climbing gym! Really good routes that are constantly being changed so it never gets stale. I do wish that the hours were better. Opening so late on most days makes it difficult to find time to go.

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★ 5

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★ 5

Really fun, lots of different, challenging climbs

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★ 5

This is an awesome rock wall gym with a great team of friendly staff members. The overall vibe is awesome here with encouragement and support from some more seasoned climbers.

My almost 5 year old son and I have a great experience every time we come. I highly recommend The Edge for climbers of all skill levels.

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★ 3

This is a cramped gym. Limited healthy snacks and drinks. The staff was friendly.

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★ 4

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★ 5

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★ 5

great family fun for most ages

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★ 4

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★ 5

Got a Groupon for the Edge gym. I loved it! The staff are very friendly and approachable. The routes were challenging and fun. Even if you've never climbed before, you must check it out. They have routes for all levels and they have all the equipment you need.

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★ 5

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★ 5

Really fun and friendly atmosphere. The gym is always clean and routes are updated frequently.

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★ 5

So good to have this on the TC !

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★ 5

A great place to experience the trill of rock climbing safely.

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★ 5

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★ 5

Clean well kept gym with friendly staff.

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★ 5

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★ 5

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★ 5

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★ 5

Love the atmosphere.. Great time climbing . Ray was very friendly and informative.

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★ 5

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★ 5

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★ 5

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★ 5

A great gym that fosters a good community

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★ 5

My nephew loved this place.

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★ 5

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★ 5

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★ 5

I had four kids under 10 and they really loved it. They could have a lot of other things there, but they don't. If you're looking to spend a day, don't bother and it's a bit overpriced for kids but overall it's a good place

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★ 5

Awesome experience.

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★ 5

Kids had a ball rock climbing

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★ 5

Great facility and destination for scouting or birthday party. Can easily spend 4+ hrs without getting bored The manager was very generous and attentive helping our boy scouts earn the merit badges.

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★ 5

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★ 2

Place is just old as hell. Holds go from tack to slick on runs bc some gotta be used for 15yrs I swear.
Get to the top of the climb and you’re fatigued, get ready to grab a slippery grip and ruin your run. Miss AdventureHQ where they actually invested in their equipment

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★ 4

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★ 5

Great rock climbing for all experience levels!

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★ 5

Great price, great routes, great people, great staff. Went once while in the area for a launch and it was a fantastic experience!

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★ 5

This place was really fun. They are good for beginners, while also providing challenges for experienced climbers.

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★ 4

Helpful staff, and lots of fun, solo climbs. Plus you get access to their gym if you get the monthly membership.

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★ 2

I may have been really spoiled by rock climbing gyms in the west but this place is a mess. I'm moving to the area next year and I'm very depressed that this is going to be my climbing gym. Staff were friendly enough but the place is just old and dingy. It's small so not much climbing. The tall climbs are reserved for top rope or lead climb only so if you are autobelaying you're out of luck. Most of those climbs are half the height of the climbs I'm used to. Almost none of the climbs are clearly labeled (the tape colors are supposed to mean something but half of them don't make any sense) and the ones that are don't feel accurate. Almost all of the bouldering cave was being redone while we were there which also limited what we could climb (not sure why they don't reset during the day like most gyms). A lot of the gear just seems old (which in my experience feels less safe)--the autobelays just feel creaky and old and you literally clip them to a piece of PVC pipe. Oh and all the holds are old and mismatched. If you're climbing a green route, you have to look for holds that are literally any shade of green. Nothing matches. I was going to take the belay test at the end of the night since the friends I was climbing with weren't interested in top roping just so I could have belay cert on file but the front desk said I had to have a climber to take the test and acted like that was common sense. I've never had to take the belay test with a climber--in fact it seems unsafe. Belay test should be done before anyone even gets on a real wall. Everything is just the complete opposite of all the gyms I've been to. At this point I'm considering driving an hour to Orlando to try and find a better gym.

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★ 5

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★ 4

I had a good time with my family, i Will come back soon.

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★ 5

Love this place, kids love it to!!!

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★ 5

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★ 5

I love this place!

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★ 5

This place rocks! Pun intended. Everyone is so chill here and the atmosphere is very welcoming. The harnesses and climbing shoes are all comfortable. Everything is always clean and they put a lot of work into changing routes often. Signing up for a membership because we finally moved closer. Love it!

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★ 5

We had a BLAST HERE!! Staff was awesomely kind and helpful with anything!!! We will be returning!! The kids loved the upstairs and even graduated to a couple ones down stairs!!!! Highly recommend, and worth the money!!! They deserve the great rating & praise…

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★ 4

Great time climbing. Plenty of differnt paths with several difficulties. Good place for kids to get there energy out. Only complaint was they needed to turn on the air conditioning and vent the place out, smells like a locker room(yes I know it's a gym). A few more concessions would be a plus.

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★ 5

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★ 5

Kids really enjoyed it. Clean place. Friendly staff.

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★ 4

I’d give 5 stars if they would turn in the freakin AC! I’d get a membership if they did that!

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★ 5

Very chill staff and fun, challenging, routes. My forearms are so sore.

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★ 5

I really liked it! My first time going and doing anything like that before. Staff was really nice. Can't wait to do it again

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★ 5

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★ 5

Great top roping, lead climbing and auto belay.

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★ 5

This is an old school cool climbing gym. Good variety of hold styles. Lots of styles of climbing to choose from. And a free floating block to lead climb on like in ice climbing. Would definitely return!

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★ 3

Great experience kids loved it but it was very hot and not even summer yet and the upstairs where the kids went first was like a sauna

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★ 5

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★ 5

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★ 5

Great time at kids birthday and nice Kid's Zone.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great climbing gym for all experience levels. Great for families.

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★ 5

Awesome place to try rock climbing and bouldering!

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★ 5

Great staff, clean facilities.. and a very friendly atmosphere

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★ 5

This place is great. My nephew and I had a blast!

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★ 5

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★ 5

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★ 5

All around great place! Routes get changed somewhat frequently, staff is amazing and great for climbers of every level.

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★ 5

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★ 5

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★ 5

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★ 5

Amazing gym! Amazing experience!

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★ 5

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★ 3

It's an OK gym, but fairly dirty and usually very busy. Prices seem a bit much unless you bring your own gear, and the routes rarely change. Most of the time new routes are just variations of the last one on that wall.

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★ 5

Are your kids climbing the walls?? This is the place for them! What a great, healthy activity. They have several areas ranging from child difficulty to more advanced wall; as well as a weight room for members, yoga classes and free climbing areas. A quick video will get you geared and ready for a fun time of climbing and hopping along the various wall courses and obstacles. There are several auto belay ropes for safety while climbing, and a store for mercy if you wish to up your game or pick up a few accessories. A great time.

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★ 5

Highly recommend!
1st time climbers, we had a good time. It was definitely challenging and there were a lot of different climbs.

We signed the waver online before ariving, that helped expedite the check in process. After the "training video" they make you watch, they just gave you your shoes and harness and say have a good time....a little more direction would have been helpful.

For someone who has never been in a climing gym or even climbed before it can be very intimidating.

The lack of direction or guidance would be the only constructive criticism. Other than that it was a overall great experience.

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★ 5

Had a great time. The belay routes are as challenging as you want and staff is nice.

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★ 1

When you keep spamming people after they have asked multiple times to be taken off your list, then you're just being unprofessional!

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★ 5

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★ 5

Nice boulders

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★ 5

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★ 5

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★ 3

Cannot wait till the holds are updated. This place has big potential as the only place in Melbourne and I don't there is anything that compares on the north east coast.

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★ 5

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★ 5

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★ 5

The employees are super helpful and the climbing was fantastic!

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★ 5

Let's go!

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★ 5

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★ 5

Very cool,very fun, and very beginner friendly

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★ 5

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★ 5

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★ 5

This is such a cool spot. Super chill vibes and some of the coolest people every time

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★ 5

An amazing experience that I would recommend to anyone who likes to be physically active and climb. It also had a place where young kids can go and enjoy climbing, along with some hard walls for the more experienced climbers.

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★ 5

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★ 5

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★ 5

I’ve been coming here for a little over a year now and definitely look forward to it after a long work day. There’s always new routes to work on, and the staff is extremely friendly. They have routes for beginners all the way up to experienced climbers. You’ll definitely have a great experience if you come here!

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★ 5

Really nice experience. Enjoy a lot with family.

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★ 5

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★ 5

Fun place free gym if member

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