★ 1

They cancelled my classpass class after the start time and after I already drove to the studio. I stood there and knocked and no one even had the decency to come out. I enjoyed their classes but their lack of customer service is terrible. I don't recommend.

Source: Google

★ 5

Great gym, awesome environment! Staff is friendly and cleanliness is definitely a focus ! Would recommend highly!

Source: Google

★ 5

It's such an honor to discover a wonderful gem of a gym unlike any of the others. The Hit Fit stands by presenting a total invigorating workout. I recommend this workout for anyone looking to advance or increase skills. This 35 minute workout can be for the trained individual or even adjusted for beginners so it's a complete WIN to have the opportunity to sweat here. Anyone who trains in martial arts, boxing can see that the workout compliments their training. My favorite part are the trainers who are extremely helpful and detailed. Christina and Seth you both are amazing! I recommend this gym above all the others. You are looking at high intensity interval training, cardio, weights, kickboxing, boxing, mat work, e.t.c. The combination of workouts keep it interesting everyday. I just cannot get enough!

Source: Google

★ 5

I’m loving this gym! I like not having to worry about programming. I like how the workouts are short but intense. I can get in and out of the gym quick because no one is ever on the equipment I need! I like how I can see the correct form for all the movements without a trainer just by watching the videos that are playing. I also like the lighting in the gym; it’s bright enough to workout but dim enough that I can have no makeup on and not shave and no one can tell.😁 I also like how no one can see inside the gym from the parking lot in case I’m the only one there in the evening. It makes me feel more safe.

Source: Google

★ 3

I initially signed up for what I believed was a 16-week challenge membership, paying $662 upfront for two participants. However, this experience has been marred by confusing policies and communication issues.

Pros:
Excellent, friendly staff
Clean facilities

Cons:
Misleading membership terms
Poor cancellation process
Issues with third-party payment company (NAC)

After moving to SC in February, I cancelled my membership in person at the gym when I came back to Florida in March, I even received an email confirming the cancellation from HIT FIT. However, after after a charge on my credit card in April, I called the gym to inquire about billing. They referred me to Chris, the employee I originally signed up for my 16 week challenge. Chris then told me to call NAC, which I had no idea who they were. After many attempts with NAC to resolve the cancellation, I was recently sent to collections for an additional $662 per account, totaling over $1200.

The owner, Marissa, recently contacted me regarding my initial 1 star review. She was professional and attempted to address my concerns, informing me that HIT FIT has ended their contract with NAC (National Acceptance Company), the third-party company handling memberships.

While I appreciate the quality of the gym and its staff, I have several ongoing concerns:

Unclear membership terms: I unknowingly committed to a yearly contract instead of the 16-week challenge I thought I signed up for. A representative from NAC, who introduced himself as a HIT FIT employee, told me I could cancel anytime for any reason. This proved to be misleading and added to the confusion about the actual terms of the membership.

Inadequate cancellation process: Staff failed to inform me that I needed to contact NAC directly to cancel my membership.

Issues with third-party company: NAC made cancellations extremely difficult, with most communication limited to email and rarely available phone support.

In the end, I had to pay $278 to resolve the issue, which covered the month of April and a $50 cancellation fee for both accounts. While this was significantly less than the $1200+ collections initially demanded, it was still an unexpected expense.

I believe HIT FIT of Clermont should take responsibility for overseeing their partnerships, ensuring clear communication with customers about membership terms and cancellation procedures, and addressing the misrepresentation of NAC employees as HIT FIT staff.

While I cannot recommend this gym due to these issues, I hope they will improve their business practices to match the quality of their facility and staff.

Word of advice to potential members: Do your research and always read the fine print before signing up for any gym membership, especially when third-party companies are involved in managing memberships.

Source: Google

★ 5

Such a great gym and team!

Source: Google

★ 1

Source: Google

★ 5

I’ve been a member at HitFit for 7 plus years and will remain. I frequent the Clermont location but also attend Winter Garden on occasion. Seth (Clermont) is a phenomenal trainer with many years of experience and expertise to help push me during my workouts. No class times and daily workout changes make it a no brainer when you show up and just have to work💪🏼

Source: Google

★ 5

Great Gym! The staff are very friendly. I love that there's no guessing on what to do and you are in and out in 45 minutes. Good music and good variety with workout. I highly recommend it to everyone.

Source: Google

★ 5

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★ 4

So I'm now in my 4th week of this challenge. For me its not been easy. I've done everything I was supposed to do but doesn't seem I'm going to meet the goal. Very disappointed. Still it's gotten me off the coach and to the start of an active lifestyle with a new appreciation of how much it takes.

Source: Google

★ 5

Loving the concept of the gym. I am able to get a full workout in less than 40 mins without having to plan what I need to workout everyday. Seeing results already thanks Sandra. She’s a great trainer

Source: Google

★ 5

Great gym! Different then a traditional gym but definitely a great switch up for me. Options to do Fit (more weights) or HIIT (more cardio) high energy workouts that offer a timed circuit with great music to keep you in a zone! There is also a trainer there to help with any questions or modifications you need. I definitely recommend this gym. Sandra is one of the best trainers there and very helpful. All of the trainers I’ve meet so far are also great. They are all helpful in different ways. Definitely give this place a try, you won’t be disappointed!

Source: Google

★ 5

My mother and are impressed with the nutrition chart and the 1 on 1 training. Along with all of the other things they have to offer! So many! I have not yet tried all of them but looking forward to trying all 😁. Facility is clean mega bonus there!

Source: Google

★ 5

Very cool gym concept. Super beginner friendly and great trainers. Everyone is very welcoming and committed to assisting you on your journey or any concerns.
Shout out to trainer Brandon!

Source: Google

★ 5

The equipment is well maintained, good overall vibe, and classes are no wait time! Best HITFIT location by far on 💯

Source: Google

★ 5

Great gym. Great staff that know their stuff.

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★ 5

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★ 5

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★ 5

This place is awesome! I recently joined and it’s already been such a boost to my workouts. It’s refreshing to get new routine every time. And on my schedule I don’t have a ton of extra time up so the shorter, intense programs are perfect for me. Oh, and the trainers are super helpful and motivating! Thanks HITFIT Gym!

Source: Google

★ 3

Hard to cancel once your in.

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★ 5

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★ 5

Very nice facility not your average gym.

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★ 4

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★ 5

Loving my daily workouts at the gym

Source: Google

★ 5

Friendly staff, chill vibe, clean, all the equipment works

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★ 5

This is a place to receive a warm welcome and cater to fit your specific needs!!! If you want coaching they are amazing. If you want to do the workouts alone it sure works well also. So many great qualities. I say just stop in and see for yourself, you will be so glad that you did! Its a no brainer, follow the screen workout and also burn tons of calories and lean down!

Source: Google

★ 5

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★ 5

Staff has always been super friendly, encouraging and personable. I had a major injury 6 years ago and staff has always been accommodating and change up my workout so I don’t injured myself again! Brandon Martin has been personally overseeing my training and stimulation of muscles I have used in years with the most astonishing results! Highly recommended!

Source: Google

★ 5

I absolutely love this gym, I’ve been to others but none it like HitFit. The owner and the trainers are the most motivating and encouraging people to have around you while working out, they help you if you through every station and help correct you if you are doing something wrong. I feel at home there and actually enjoy going to workout. Would 100% recommend for people of all ages!

Source: Google

★ 5

Amazing gym my daughter goes here and she loves it.

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★ 5

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★ 5

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★ 5

You cant beat the amount of dedication the owner has at this location (clermont fl ) my fiance had an issue and the owner was beyond helpful and down to earth understanding of the circumstances she helped us out more then she'll ever know i believe her name is mindy thanks again :)

Source: Google

★ 4

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★ 5

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★ 5

Absolutely the BEST gym in town. I have been in the fitness industry for over 20 years and this place is welcoming, the staff is knowledgeable, and the workouts are modifiable to any level. Owners Daniel and Mindy are truly inspiring!

Source: Google

★ 5

Makes working out fun again. They have a 3 d scanner which you can scan your body and see your image and all your measurements then use that as a baseline to compare your progress. I scan weekly and love seeing my body change through the imaging and the measurements.
You get a heart rate monitor which allows you to track your heart rate and calories burned each workout. They have I think 10 stations you go to where each workout is challenging but not overbearing. And if you want to interact with others or be left alone some kinda way it works either way. This is a great space to be apart of.

Source: Google

★ 5

This gym is not like the other gyms, it’s a cool gym! I don’t have to convince myself to come here, because the workouts are actually fun - and challenging! Instead of throwing you on a bunch of equipment that you have no clue how to work, they actually show you how to do every workout! And there are different workouts everyday, so you don’t get board with the same thing over and over! The owners and staff are incredibly sweet and friendly, upbeat and so supportive! They all genuinely care about you and are dedicated to your health journey. AND they have childcare for the little ones while you do your 35 minute workout so you don’t have to worry about a sitter! If you haven’t checked them out yet you absolutely have to! They even let you try it out for free before you commit to a membership, so you have nothing to lose!!

Source: Google

★ 5

So I have been going to this gym for over six months now. It is the first long term commitment I have ever had in my 30+ years with a gym.
You want to know why, let me tell you.
1st it’s not like a normal gym. No treadmills here. It’s like old school circuit training but way better. The equipment is set up the screens show you what to do and trainers on the floor to helps with questions. The screens even time for you and it has matching lighting (like traffic light) to help with timing.
2nd the trainers and owners are really friendly and overly kind. Nothing has ever been to much when I ask and if anything they go above and beyond.
3rd I have personally made some great friend from this gym staff and guest.
Honest try this gym. It’s amazing. Thank u.

Source: Google

★ 5

The staff are Very friendly, accommodating and motivating! They let you know all fees up front, they don’t pressure you, and are actually affordable (especially for what the gym offers). I love that a personal trainer is always there to keep you motivated throughout your entire workout AND they take the time to explain each workout and make sure you have proper form! Seriously the best gym around, hands down!!!

Source: Google

★ 5

By far the cleanest gym I have ever walked into. Mindy and the trainers are so high energy and just inspire you to reach your goals. 100% recommend this gym!

Source: Google

★ 5

Source: Google

★ 5

Mindy is a delight and the place really is outstanding.

If you want all things cutting edge and exciting, this definitely seems to be the place to go.

Source: Google

★ 5

Source: Google

★ 5

I love this gym! I was a serial gym quitter before joining this gym. The way it's set up makes it so easy for me to go on times that I can. The people there have been incredible. Mindy, the co-owner, is so sweet and so supportive. She made my gym experience amazing. Being a working mom having to bring in my little one all the time can be tough but they made us feel so welcomed. Even with all the changes that Covid brought last year, they were still flexible with me on returning. I have lost 20 lbs since joining and I'm so happy I've been blessed with this gym family:)

Source: Google

★ 5

Source: Google

★ 5

I've been going to this gym for over 4 years and love it! They circuit system makes working out so simple, plus it will kick your butt.

Source: Google

★ 5

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★ 5

Love this place! Great workout and don’t need to think about what exercise to do, it’s all on the TV screens at each station!

Source: Google

★ 5

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★ 5

Love this gym! Great, challenging workout, really helpful, nice ownership! The workouts change every day! Mindy is a great motivator! Highly recommend!

Source: Google

★ 5

Friendly staff great workout and affordable rates!

Source: Google

★ 5

NO OTHER GYM LIKE IT TRULY AWESOME!!!!

Source: Google

★ 5

I've been a member for over 2 years. Recently I needed to get past a plateau. Ironman Michael gave me excellent advise nutritionally. Between all of the amazing trainers and Michael's advice...I'm finally seeing results. In the past 10 days I lost over an inch in my waist and hips, my arms and legs are stronger. Im 37, work at full time job that is 45 minutes away from this location, I am a mom of 2 little boys. No excuses...if I can make time to work on myself, anyone can. I feel more confident and stronger than ever. Thank you HITFIT!

Source: Google

★ 5

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★ 5

Great atmosphere and staff....great accessibility and options.

Source: Google

★ 5

This gym has been my absolute saving grace! I joined about 6 months ago after having a “I hate the gym and working out” mindset. That quickly changed. All the trainers have been nothing short of incredible. I started strength training with Chris Torres and he has been a great help to not only what my body needs but also what my mind set needs to be in order to accomplish my goals. You guys all rock!! 💪🏼💪🏼

Source: Google

★ 5

I love the HitFit Gym because I can go at anytime when the gym is open to get a great workout on the circuit (no classes to miss). The best part about this gym for me is my personal training sessions with Chris Torres. He motivates, encourages and pushes me when I need it. I feel better than I have in a while and I thank God that a friend of mine recommended HitFit gym to me. Thank you Chris T. for being an excellent personal trainer, friendly, helpful, encouraging and professional.
Sincerely,
Admire K

Source: Google

★ 1

Not disappointed with the work out, I absolutely loved it. I am however, completely turned off by the people that work there. I went for the first time as a guest. (Couldn’t afford membership at the time but they make you leave a credit card on file)I wanted to give it a try so that when I was financially ready I would know what gym I wanted to sign up with. Anyhow, I was told to go back within a certain amount of time to cancel, not to call but to go in person, as I did and before the time they gave me. There was a holiday during those days so they not only closed early on one but they closed on the exact holiday. Anyhow, whoever it was that was supposed to cancel my membership never did. Now I’m stuck with a $700 bill and it’s on my credit report. Completely disappointed by the outcome.

Source: Google

★ 5

Today I came in for my trial workout just to check it out, needless to say I signed up for a one year membership. Mike and Chris went above and beyond to make sure I had a great workout experience. The workout itself was exactly what I was looking for, short but yet intense! I can’t wait to come back tomorrow!!! I found my home. Thank you Mike and Chris!

Source: Google

★ 5

I joined this gym March 2019 for the 16 week weight loss program. What an amazing experience it has been. All the trainers have been quite helpful in my fitness and weight loss journey. But, one trainer in particular, Chris, has been very instrumental in my fitness and weight loss challenge. He has been my personal trainer for 3 months and I have reached goals I never thought were possible. He has been nothing but encouraging and motivating to me. I actually love coming to my personal training classes and the gym. Thank you Chris, for pushing me gently to new heights I never thought I could reach.

Source: Google

★ 5

Almost two years later, still going strong! Once you try the HIIT system, you'll wonder why you ever bothered with any other workout regimen ;-)

CONSIDER ME CONVERTED!
You can try it out for 2 weeks for only $19.99 so you have nothing to lose - except fat! As a male in my mid-30's, who has never been able to stick with a traditional gym setting long-term, trust me when I say that HitFit is anything BUT traditional. The owner Brandon has taken the business models of the past and flipped them on their head.

There are three things that come to mind when thinking of a typical historical gym and their inadequacies:
a) too expensive and workout areas are crowded with machines
b) no clear guidance and/or direction on training regimens or pace
c) secondary products and services are overpriced and not worth it

Hitfit addresses all three of these issues head on:
Affordable - only $40/month, and workout area has efficient linear flow
Built-in guidance - stations clearly labeled with videos for every workout
Costs - offer affordable products & services better than their competition

By using a limited set of multi-functional machines, and changing the exercises on a daily basis, you will never get bored or plateau. Your results are only limited by how much you challenge yourself! All ages appropriate and the trainers are constantly around should you need them.

Source: Google

★ 5

I joined Hitfit in November 2018 to build more muscle and not really to lose weight. One trainer in particular, Chris Torres, pushed and challenged me on the circuit. I was talking to him about my goals and where I wanted to be with building muscle. I signed up with him after a few weeks and started training 2 nights a week for an hour each. He helped me with my nutrition plan and I started noticing results. Fast forward March 2019 I decided to go 4 nights a week training with Chris and I have seen major results. Chris is knowledgeable and passionate about his job. He challenges and pushes me every session. If you are looking for a trainer I highly recommend Chris Torres. I am extremely happy with my results.

Source: Google

★ 5

I started the 16 week challenge back in March. Since then I've lost 3 inches off my waist all thanks to the trainers. Chris who has taught me to slow down & focus on my moves. His workouts are great both physical & mental. Shea who has talked to me about what I need to eat and what I was doing wrong by not eating breakfast, Brandon & Allen for being there to let me know Im doing it wrong & correcting me so that I get a good workout & not hurt myself doing it, Mike for always throwing in an extra round pushing me to the max which I am hating him while Im doing it lol but once I'm done I appreciate him for it. I appreciate you all for having apart in my weight lose. Hit Fit is my new life style. I get bored easily, but here I haven't had to chance too. The workouts are always different & challenging. Thanks guys for all that you do!

Source: Google

★ 5

Brandon runs a clean, affordable gym here in Clermont. Most gyms that do high intensity workouts charge twice as much. Go check these guys out!!

Source: Google

★ 5

One of the best gym experiences and atmospheres I’ve been to! I love the style of the gym and I love how interactive the trainers are. I have learned a lot from the trainers helping me with my form and learning new workouts. I am constantly referring friends to try it out and they love it too!

Source: Google

★ 1

Cancellation fees are expensive. I was charged $210 to cancel the personal training and gym membership. I encourage you to sign up for the month to month plan which is more expensive but has no cancellation fee if you are not 100% commited.

Source: Google

★ 5

Source: Google

★ 5

Absolutely the best workout of my life! I will never go to another gym again. Has totally transformed my body. Love that there’s no guessing on what to do and you’re in and out in 45 min or less.

Source: Google

★ 5

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★ 3

my daur and I are moving to Clearmont may 26 . We hoping to change to a more suitable gym . I'm a member of PF. Jax Naval PF was very suitable as for Winter Garden PF not so much . There are only certain ways I can work out, lm impaired but not unable . But well willing to try new things. I love tricking the muscles . my transformation has been extreme to the naked eye. I have battle some health issues. I will not allow it to be visible. I have been steady working on equipment to keep me from injuring myself to maintain muscle mass. As muscles deteriorate. It has become an addiction strength trading 1 pain For the strength pain. Loving it . Could use a decent trainer my daughter and I are checking out some places seeing how there's no Planet Fitness and Clearmont and I ride my bike to the gym. Look forward to checking out your facility sincerely Maria.

Source: Google

★ 5

Love this gym and staff! Morgan is the best trainer!!

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★ 5

Excellent gym! I highly recommend to beginners or even experienced athletes. Five stars!

Source: Google

★ 5

Great gym! Friendly staff, great workout environment and staff genuinely care about you and want to best for you so they push you even when you don't want to be pushed. Definitely recommend gym to anyone wanting a better version of themselves.

Source: Google

★ 5

This is the future of fitness. A gym with no classes to rush to, you go workout whenever you want. Each workout takes about 35 minutes. You start at the first station and complete 4 rounds of the exercise being demonstrated on the tv's mounted at each station. You can also workout at your own pace...I've been going for a few weeks now and I'm trying to lush myself a little harder each time. I've been working out virtually my entire life but this is the first time I've felt this challenged and enjoyed it lol. It helps to have the availability of the trainers on staff who will guide you and motivate you through your workout. Love this place :-)

Source: Google

★ 5

First time going yesterday! I managed to have fun and still challenge myself. The stations were varied and easy to modify as I just had a c-section six months ago and have to be careful. The desk person was busy when I came in but I got to speak with the owner when I was done. Brandon was very helpful, and informative!

Source: Google

★ 5

Great Gym!!! Definitely check it out.

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★ 5

Love this gym! Great workouts that are constantly changing and all the trainers are knowledgeable and help to push you.

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★ 5

Love this gym and the circuits!

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★ 5

Great gym, and great trainers!

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★ 5

Best gym, best trainers, best 35min workout you will ever get!

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★ 5

Great gym! The trainers are very helpful. Be ready to work hard but expect results!!

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★ 5

This is the best gym! I love that I get a full body workout and that I have trainers present during them. They help push me so I get a good workout. I knew when I walked into this gym I would love it and I do.

Source: Google

★ 5

Absolutely love HITFIT, I have been coming for a few months and have seen great results! If you haven't tried it yet, they are offering your first month for $9.99 #NOEXCUSES!

Source: Google

★ 5

This is by far my favorite gym to workout at!! I've had memberships to at least 4 other gyms in Clermont but this program has worked the BEST for me. It's so easy to come in and just get it done. You don't have to design a workout or use boring machines and there are No class times to stress about. You will use boxing bags, weights, bars, balls, ropes, steps, TRX straps and more. Come try it out. Exercises change every other day. It's revolutionary!!

Source: Google

★ 5

HitFit is the BEST! I've been a member at other gyms & none compare. There's no class schedule, just show up & in less than 40 minutes you complete a challenging full body workout. The workouts are fun, always changing & effective! Also, the training staff is amazing. They are very knowledgeable, encouraging & helpful. They push you to do your best.

Love my gym!
Heather Rine

Source: Google

★ 5

So excited about this new location. Love the two different circuit options. Amazing workout that will challenge anyone whether you are just getting started or have been training for years. Trainers are top notch!

Source: Google

★ 5

Come visit me at HitFit Gym in Winter Garden and Clermont for personal training and nutrition consulting!!!

Source: Google

★ 5

I love the new location! So excited to have this gym in Clermont.

Source: Google

★ 5

Great workout in 30 minutes!

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★ 5

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★ 5

best gym ever! I love how there are no classes so I can go whenever my busy schedule allows and how the exercise stations change every other day or so so my body is always getting a challenge and I don't even have to plan.

Source: Google

★ 5

Awesome Place!

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★ 5

It was an awesome place

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★ 5

Great gym, great equipment, great knowledgable staff = great results!

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★ 5

A great workout and extremely knowledgeable staff. They really know how to maximize results!

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★ 5

Great gym; helpful staff, clean environment!

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★ 5

Love this gym. It has everything I need and I burn a TON of calories in only 30 mins. The staff is awesome and I reached my goals super fast.

Source: Google