★ 4

Source: Google

★ 1

Bad experience overall. Staff were rude, the vibe was off, and the machines are in rough shape — you can’t even read the weight numbers. An employee kept taking weights from the Smith machine I was using without saying anything.

Tried canceling my membership and got the total runaround — one person told me to call a number, the number said I had to do it in person, and when I went back, the same employee admitted he didn’t even know how to cancel memberships. Super unprofessional. Wouldn’t recommend this gym at all.

Source: Google

★ 1

I left the gym 3 months ago and I’m still have charges, they do a scam scheme with the lease.
Really annoying

Source: Google

★ 1

Cancellation NIGHTMARE. I am attaching photos of the headache you have to go through to cancel a membership here. The reviews before did not lie about how terrible this place is when you want to leave. The amount of fees being added for a location I've never even once checked into is insane. I requested to cancel two weeks after signing up and they are making it seem as if they are doing me a favor to keep charging me for access until December 2025.

Source: Google

★ 5

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★ 3

First and foremost, normally I don’t leave a review, but this time I have to. I walked into the gym, and I didn’t think anything of it until one of the people at the front desk started talking to me about the fitness program. I told him I wasn’t interested in “the offer they have here at YouFit,” and then he asked for my weight. I told him my weight, and immediately started going off about how obesity can cause a multitude of health issues and didn’t let me talk at all. He told me I already know how to work out, and he proceeded to ask me if I was sure about not taking him up on his offer. I respectfully told him, “If it worked before, it can definitely work again,” and left to begin my workout. Someone who was standing behind me came up to me saying that even they got offended by the way he was implying everything. I came to work out, not to ask for advice from someone who thinks they know what they’re doing. I believe his name was moe

Source: Google

★ 1

I avoid to post reviews,however if I could give you 0 stars i would.
Your management is below any expectation,defrauding and lying,scamming your customers and conducting un-ethical company.
The managers from this location admitted that I was lied to about my membership and they made me pay for PT being deceived with information ,just because the person was transferred to a different location and he knew will not be responsabile ,my designated trainer many times suggested we go for a coffee for 30min and we work another 30 so she can bill for 2 classes. When i refused she got upset and told me to go take a group class! Mind you i paid 140$ for Pt monthly. As reason to cancel my PT program, I reported the PT from another location in North Port,FL who send over text his personal photos and i was told by your manager: “ this things happen” !!!!

I have sent many emails, requests to cancel my memberships with no luck. They keep trying to charge my card for membership. You will be served with lawsuit and report to BBB.

Source: Google

★ 5

I came in last week to make a membership since youfit Biscayne was the only local gym In my area with a cheap memebrship pricing, I love the way Samuel greeted his self to me when I walked in, usually when I walk in a gym, it's usually a hey 👋 and that's it but Samuel is very professional in took care of me, went over the details of the membership with me, usually other gyms dont mention an annual fee but Samuel made sure he mention every detail.
Thanks Samuel 😊 wish you the best !

Source: Google

★ 5

It’s clean, has a wide variety of equipment, it’s well maintained. Kyle was very helpful helping me sign up.

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★ 3

Gym is cool but make sure they bill you correctly. I have been charged and it doesn’t even show in their system. I had to pay to downgrade my membership than they charged like 2 weeks later. Crazy

Source: Google

★ 1

This place is the worst. I would never tell anyone to go here. These people I got out of the gym because of health reasons they told me to get a letter from my doctor and my bill would be clear. I’ll look around these people got debt collectors calling me for $139 And can’t nobody explain nothing to me. Absolutely sucks. I would never recommend anyone to go here. These people are full of it.!!!!!

Source: Google

★ 5

Great gym, I feel comfortable here - able to focus on work out.
Also importantly, they have great group classes with wise, athletically experienced / motivational instructors.

Source: Google

★ 1

I went to that place like 7 times to cancel my membership. The administrator is never there. They told me it was cancelled but I ended up in Collections as the card that they were using wasnt active anymore. I hope someone from the staff calls me or sends me an email and gives me my money back. I just got out of there paying $340. I feel horrible after such a bad experience.

Source: Google

★ 1

7 meses dando vueltas para cancelar, nadie me respondía, me enviaban de un número a otro, me decían que se cancelaba y al es me volvían a cobrar . ESTAFADORES! nadie me devolvió el dinero . De más está decir que el gym tiene pésimas condiciones .

Source: Google

★ 1

The personal trainer named michael doesn’t know how to talk to people, is very rude when i tried to leave my keys and sunglasses up front like i always do but this time he stopped me. I hope this behavior can get fixed.

Source: Google

★ 5

I had an amazing experience at this location, and I can't emphasize enough how much I appreciated the assistance from SAMUEL, the membership advisor. He truly went above and beyond in providing me with all the necessary information I needed before I made the important decision to sign up for a membership. I recall visiting about five months ago; the moment I walked in, I was greeted with a welcoming smile from him, which instantly made me feel at ease. I'm genuinely pleased to see that he is still with the company, as his dedication and professionalism clearly shine through.

Additionally, I've noticed some exciting changes since my last visit, particularly the new management. The interior of the facility looks remarkably refreshed and inviting, which speaks volumes about the positive direction the team is taking. The improvements have truly enhanced the overall atmosphere, making it an even more enjoyable place to be. I absolutely love it! Wishing you all the best, SAMUEL. Keep up the great work and continue to inspire others with your passion and commitment!

Source: Google

★ 2

I am writing to formally express my deep concern and dissatisfaction regarding the repeated and unresolved issues with the air conditioning system at your 79th Street YouFit facility.

For the past six months, the gym has consistently been without functioning air conditioning for days at a time. This is not an occasional inconvenience — it has become a chronic problem that impacts every paying member who expects a safe, comfortable environment to exercise. Frankly, this is unacceptable for a fitness facility in Miami, Florida, where high heat and humidity are daily realities, not seasonal exceptions.

As you know, proper climate control in a gym is not a luxury — it is a health and safety requirement. Exercising in such extreme indoor heat increases the risk of dehydration, heat exhaustion, and even heat stroke. It also creates an unpleasant and unhygienic environment that discourages members from using the gym they pay for. Your staff has kindly acknowledged the issue multiple times, but the problem persists without any permanent solution or clear communication as to when or how this will be resolved.

I find it highly concerning that this has dragged on for so long with no apparent urgency from management to fix it properly. As a paying member, I expect — and deserve — a safe, functional facility where basic amenities like air conditioning are consistently operational.

I urge you to address this matter immediately and provide members with a clear update on how and when this problem will be permanently resolved. Continued neglect of this issue may leave members with no choice but to seek alternative gyms that prioritize member safety and comfort.

Thank you for your prompt attention to this serious matter.

Sincerely,
Rosaura Lopez

Source: Google

★ 5

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★ 5

Friendliest staff I've come across , super helpful . Always willing to explain any doubts , shout out to Kyle for managing such a wonderful staff .

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★ 5

New management is doing great! Kyle, JC and Alex are the best! New staff is doing great!

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★ 4

JC, trainer manager, is the heartbeat of this gym. He makes training fun while effective and won’t hesitate to help you out. I also really appreciate the Staff, especially the front desk. Even better, the Zumba classes are awesome! Be prepared to be energized by the instructors. I dare you to keep up! I would give it a 5 but the air conditioner in the dance room hasn’t worked for two weeks.

Source: Google

★ 1

Fix the freaking AC or give people a respectful refund !!! You guys don't mind charging people $25 late payments fees but you're taking your time fixing the Ac??? The owner need to do something about this location!! Maybe the new management is failing too!

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★ 1

Are you guys going to fix the Ac please let the people know everyday is the same answer "we working on it" I better start working out in the beach at least fresh air better than the sweat smell of the people!!!

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★ 1

They changed the whole management team but the forgot to change the old Ac system !!! Question the owner can you work out in 100 degree gym??? Please take actions to this poor place!!

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★ 1

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★ 5

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★ 5

Excellent service, the new manager is the best

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★ 5

EXCELENTE SERVICIO EXCELENTE CAMBIOS EXCELENTE MANAGER KYLE HACIA FALTA UN CAMBIO,

Source: Google

★ 5

Me encanta el ambiente, todo limpios y organizados 🫶🏼🫶🏼🫶🏼

Source: Google

★ 4

Clean and friendly staff.
Great price/value.
Just people that want to workout.

Source: Google

★ 1

LIARS😤 JOEL MICHEL
Told me that the membership was $9.99 a month & they charged me $29.99😡
I will never go back to yourFit. Disgusting front desk assistance.
LA Fitness 🎯 Way better. Honest people & very clean.

Source: Google

★ 2

Es us terrible lugar, la atencion es de lo mas espantoso y cutre que he visto en mi vida, hay mas personas que equipos para entrenar, cuando los equipos se rompen pueden pasar asi un mes o mas sin que los arreglen, la zona verde de entrenamiento libre ha sido privatizada por los entrenadores que la dividieron dejando solo un pequeño espacio para los que no pagan un entrenador personal. En fin si tienes una mejor opcion no vayas a este gym por que vas a perder tu dinero y bajo ninguna circusta cia vayas a pagar una suscripcion anual, porque no se pueden cancelar y tendras que pagar el gym por todo un año.Ppr favor no apollemos a negocios asi que nos prestan un mal servicio y nos roban nuestro dinero.Que pena tener que hacer una reseña como esta, pero no quisiera que a mas personas les pase lo que me paso a mi.

Source: Google

★ 4

I previously left a negative review, but I have to give credit where it’s due—the changes under the new management have completely transformed this gym. The equipment has been reupholstered, the gym is noticeably cleaner, and the staff actually makes an effort to keep things tidy, even though many members still don’t rerack their weights. One of the biggest improvements is the atmosphere—being greeted when you walk in makes such a difference and really sets a positive tone for the workout.

A huge shoutout to the two new managers—I truly appreciate the hard work you’ve put in. It feels like I’m walking into a brand-new gym. Your efforts haven’t gone unnoticed, and it’s made me excited to come back each time. Keep it up!

Source: Google

★ 5

Friendly atmosphere. I've been getting a complete and thorough workout each time.

Source: Google

★ 5

I have been working out at this gym for a few months now and it has been a great experience. Very clean and friendly staff, especially Alex and Kyle for always being helpful. Highly recommend!

Source: Google

★ 5

Honestly the gym has been completely reformed from the beginning of this week. The new manager and Alex at the front desk are very helpful and have made the gym a lot nicer.

Source: Google

★ 4

Gym looks a lot cleaner and more spacious, new management appears to be doing a heck of a job.

Source: Google

★ 1

This gym isn't letting me cancel even though I moved to new york. This is a fraudulent company. Do not join no matter what. You will never be allowed to cancel.. ever.

Source: Google

★ 1

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★ 5

Great people I just started it's going to be my second week 💯💯

Source: Google

★ 5

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★ 5

The energy in this build has change, it's a lot more of welcoming vibe whether your coming or going and Mauricio I believe is the reason for all this since he's started working here, the guy is knowledgeable, great energy and a positive attitude. I have been very happy with what he’s doing to this gym.

Source: Google

★ 1

hoy 25 de marzo de 2025 el nuevo manager MAURICIO No me dejo entrar con mi invitado las razones que el dice que no puedo entrar es por que llevaba a mi prima de 14 años a ir al salón de yoga a hacer sólo sesión de estiramientos fue grosero y no permitió el ingreso a las instalaciones del gimnasio fue grosero y abusivo tratándome con palabras como “parce” y diciendo repetivas veces “yo no puedo permitir estas guevonadas”soy miembro de youfit hace más de 1 año y nunca tuve un inconveniente como este con ningún manager ni empleado como lo fue con este manager MAURICIO fue grosero y amenazo llamando a la policía por que le dije que haría el reporte a Google y a youfit en las instalaciones de las cámaras pueden ver que ningún momento fui grosero con el siempre le hablé dentro del respeto ,le pido a youfit sanción para este manager lo deberían hacer para personas con mal comportamiento con los miembros y mal uso verbal espero tomen acción al igual agradezco a youfit por brindarme en el año que estuve buenos entrenamientos 💪🏻

Source: Google

★ 5

I believe there's an employee in there called Samuel, he told me his a membership Advisor, I love the way he greets everyone who walks in with a smile, very respectful young man. I wish him the best of all.

Source: Google

★ 5

Mauricio has given me great service and helped me with my account thank you very much.

Source: Google

★ 5

I’ve had a fantastic experience at Youfit and a big part of that is thanks to General Manager Mauricio. He is always professional, helpful, and go above and beyond to assist members. Whether answering questions, resolving concerns, or simply providing a friendly and welcoming atmosphere, his dedication to customer service is clear.

Communication is always smooth and efficient, making it easy to get the information I need. It’s great to see someone so committed to ensuring members have the best possible experience. If you’re looking for a gym with excellent management and outstanding support come to this location. He improved a lot already which I can tell you.

Source: Google

★ 5

Great support for young and old. As a senior citizen with injuries, the classes give modifications to meet the variety of needs. I get support but so do the advanced. Fun and upbeat. Greatful to have a place where I'm encouraged to not give up, push through the mental resistance and build strength. I just have to get there the teachers do the rest. Im experiencing less inflammation and more movement in my knee. I even got some exercises i was doing in physical therapy and next steps.

Source: Google

★ 5

I had a great experience with Reese. He's very hospitable, respectful, and easy to converse with. Expect great customer service when he's working.

Source: Google

★ 1

Waking up to make it to the gym by 5 AM then go to work by 7:30 is not an easy task. The gym should be open the time it’s stated to be open

Source: Google

★ 1

I’ve lost count of the amount of times no one shows up at 5am to open the doors. Shows up late to work and unapologetic about it the staff is miserable and impolite.

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★ 2

How is it possible to get to train at five in the morning and the gym is not open!!!!!! Like today!!!!!!! And that he always has a broken machine and spends more than a week like this, or there is no paper to clean the machines used!!!!!!!! It’s an abuse...

Source: Google

★ 5

I’ve been in this gym for around 5 months and have loss 14 pounds thanks to my trainer Vivi. She is the best trainer ever! If you want someone who knows what is doing ask for her.

Source: Google

★ 2

Wow ! Is the old manager FED missed .
Always had the customers best interest at heart .
Experienced the new guy literally harassing
Two separate customers am

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★ 1

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★ 5

The new PT manager, Kevin, is fantastic, and the GM, Mauricio, is equally outstanding. Their customer service and support are truly top-notch. I genuinely appreciate everything they do!

Source: Google

★ 5

I love the improvement I'm seeing here, I love how people are greeted upon entry including new changes I've seen since the new GM Mauricio has been here. Mauricio has been very diligent in making this a great workout experience for me and my guest. Things have really changed rapidly in a great way. Almost as if this is a different gym. Love the efforts I'm seeing for customer satisfaction.

Source: Google

★ 4

Tengo varios años viniendo a este gym y una de las cosas por las que me he quedado es que las personas que vienen a entrenar son muy amables y humildes y sus coach son muy apasionados y profesionales como por ejemplo Vivi! Le doy 4 estrellas debido a que en el ámbito de la limpieza a decaído mucho el lugar, y no hay como un manager que supervise este tipo de trabajo, antes los espejos estaban súper limpios todo el tiempo, el piso lo barrían y mapiaban, y las máquinas las limpiaban, ahora no está muy sucio y hasta con cucarachas! Si pudieran mejorar eso sería excelente todo nuevamente.

Source: Google

★ 5

I had an excellent experience with Mauricio at Youfit! I was having some trouble with my membership, and they went above and beyond to assist me. They were not only patient and understanding but also provided clear solutions and made sure everything was sorted out quickly

Source: Google

★ 1

I went in today to cancel my membership (only because I have moved and this is no longer convenient to me).
The assistant, though not busy, made me wait there for over an hour. When I calmly complained that it was taking so long, he told me I was being aggressive and would call 911. As a black man I firstly felt I was being profiled as I was absolutely not being aggressive. And so I called the police myself, and when they arrived they explained to me that this gym calls them all the time unnecessarily. Fortunately the office could see that I was perfectly calm and was simply complaining that I shouldn't be kept waiting that long (and I still don't know why he kept me waiting btw - the gym was not at all busy). Miraculously once the police officer spoke to him, he immediatley canceled my membership.
This was clearly racist behavior towards me , not to mention terrible customer service and I will not ever support nor recommend YouFit given this is the kind of behavior they condone.

Source: Google

★ 5

Mauricio is a new Gm provided me the right information on my account outstanding customer service.

Source: Google

★ 5

Muy buena atención por parte de Asia. excelente lugar, limpio, agradable, perfecto para entrenar.

Source: Google

★ 5

El lugar está muy lindo, espacioso y limpio. Asia nos explico con mucha paciencia cómo funcionaba el gimnasio, fue muy amable en todo el proceso :) gracias Asia!!!

Source: Google

★ 4

I recently switched from La fitness in 125th to here and I will say that it has changed since the time I visited, for the better. The girl at the front desk (Luna). She was very helpful and accommodating. She helped answer my questions as a new member, so thanks Luna.

Source: Google

★ 1

Be warned, this gym will try to bill you for 6 months after you cancel a membership. Also very crowded.

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★ 1

Gym is ok, but canceling ones membership is an absolute scam. Took me 2 years, and I kept being passed from one agent to another. The Spirit (or Ryanair) of fitness!

Source: Google

★ 1

This gym does not have a lot of weights if you're trying to build muscle it won't happen. The cardio machines are limitless. I've gone multiple days at different times but the machines are always in use by the same sets of people. I tried to get out of my contract because this membership is useless to me but I am stuck even though I don't have access to the machines I want to use. I was told I had to pay the rest of the year before I can get out of this contract. This gym membership is a scam.

Source: Google

★ 1

Creo que pagar por un gym 5 estrellas o privado es más barato que este gym solo llevo 3 meses y me han cobrado más de 500usd y supuestamente cuando comencé era solo 36, todo por causa de la ineptitud de los que trabajan ahí

Source: Google

★ 5

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★ 3

This is the one on NE 79th St. I’ve been going to that gym for about a year, I like the energy, I like to see everybody working out hard and committed. But what’s really bad is that all the weights are all over the place, especially the dumbbells. They are NEVER put back where they should be, the weights are NEVER re-racked. There should be some serious control about that, or the staff members that close the gym at night should make sure everything is placed where they belong. This morning I walked in at 5:00am and the racks where the dumbbells go where almost empty.

Source: Google

★ 1

Terrible experience

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★ 5

Best place, excellent costumer service, they’re so kind

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★ 5

My #1 to go place

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★ 5

Buen lugar

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★ 5

Jordan‘s customer service at the Youfit front desk was excellent. He helped me out with an invoice that I needed as well as answered some of my questions I had regarding my membership.

Source: Google

★ 5

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★ 1

If I could give this place 0 I definitely would I will never come here again employees rude and also people in the gym are rude they don’t put up the weights I canceled my membership the first day PLEASE TRUST ME FUTURE PEOPLE DO NOT GO HERE.

Source: Google

★ 5

As full of people as other gyms. Mondays and evenings are the busiest. I love this place.

Source: Google

★ 5

great equipment, great staff, clean and healthy gym

Source: Google

★ 1

Terrible gym etiquette from about 90% of all the people who go here. No one racks their weights at all people don't clean up after themselves. No matter how polite you ask someone how many sets they have, people look at you like you asked them to borrow money. The staff is fighting an uphill battle but regardless they also dont even try to pick up at all. I’ve gone to this gym at 5 am and the gym is still a mess. Personal trainers also dont care and they dont rack weights either, with exceptions on the female trainers who I have seen actually picking weights while helping their clients. There is a young woman (trainer) with red hair who is always very nice as well as a young man with dreads in the front desk who actually greets you, these two are the only ones who seem to care. Lately I have seen more people recording “content at the gym” so take that for what you will. Only reason I still go here is for the location and convenience. Two things which would greatly improve this gym is racking weights and holding people accountable, gym membership along with staff members. However don't hold your breath.

Source: Google

★ 1

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★ 4

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★ 1

Terrible. You always have to wait for any machine. The weights are never re-racked. Be careful when signing up, they will not mention the month to month option so to lock you into a contract that will cost you $120 to get out of. They do not act I. Good faith. I would not recommend. There are definitely better gyms in the neighborhood.

Source: Google

★ 1

Hoy fuimos a la inscripción cuatro personas y los de la entrada se burlaron de nosotros por el idioma.
Aparte no nos quisieron ayudar y me dijeron malas palabras a mí y cuando fui a reclamarle porque me decía eso me dijo que me saliera, hay tres chicos en la entrada dos muy amables los más jóvenes el otro un señor mayor súper grosero y el que se burlaba pésimo servicio 😡

Source: Google

★ 1

Hola la verdad muy mala experiencia el primer dia, ingresamos 4 personas y los chicos que atienden súper mal educados se te rien por el hecho de no saber el idioma, no te guían con el tema de la app ni se toman la molestia que intentar ayudar estuvimos una hora allí parados, tuvimos que llamar a un amigo que habla inglés para poder comunicarnos por qué no quisieron leer el traductor del celular.súper desepcionados con este gym. Superrrrrrrrr aburridosssss tener que entrenar ahi.

Source: Google

★ 5

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★ 5

I love this place it's the music drive me crazy it's really bad the gym is very nice clean and very comfortable and nice staff but the music will make you think you're heading to hell OMG please better music 🎶💞

Source: Google

★ 2

Hola,hace dos meses colocaron una cortina de baño de muy mala calidad donde pasan demasiadas persona,por ende solo sirvió por tres días,luego estuvo todo el tiempo destruida en el cortinero, ya desde hace una semana no tiene cortina uno de los baños,recordando que solo existen dos baños a utilizar,ahora hay que hacer fila para entrar es algo que no se cree cuando tiene al frente del gym un dollar tree Que con solo 2 dólares por si no quieren gastar pueden comprar una y dar mejor servicios.Espero que de pueda colocar la cortina en el transcurso de la semana.Gracias

Source: Google

★ 1

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★ 5

The best gym and team in Miami

Source: Google

★ 5

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★ 1

The place has an energy that is aggressive, feels like u are in a bad part of town there, the people look at you like: dont mess with my machine with hate in their face. I belong to other gyms and there is friendly athmosphere, but not here, there is a woman soliciting to people some business she has going
front desk don't know how to enroll a person, u need to go at a certain time, that doesn't go for me,
Dirty, and smelling like people haven't washed for weeks. There are no paper towels and disinfectant to clean equipments and it looks normal for the people there not to clean it,
Scary place to go in,
Won't go back at all
Sorry I am being honest here, for their good not mine

Source: Google

★ 1

Just fraudulently debited my account three months after I canceled the membership

Source: Google

★ 1

Weights are anywhere but on the racks. Some of the seats on the machines were ripped up. Had to wait in line for almost every machine. Paid for a month and cancelled my membership two days later. Do a tour before signing up. $69 a month seems like $60 too much for the quality of this gym.

The guy at the front desk was great.

Source: Google

★ 2

Jamás pensé que un gimnasio tan reconocido tuviera tan mal servicio no se suscriban a menos que quieran pagar el resto de su vida todo muy bien a la hora de suscribirse el problema es a la hora de cancelar llevo un año y cuatro meces suscrita y de ellos cuatro meces tratando de cancelar es imposible cada que llamo me dicen algo diferente me enviaron un correo electrónico para q mandara mi solicitud y fue en vano ahora resulta que debe ser una carta certificada cosa q no me dijeron hace cuatro meces no permitan que estás personas obtengan su tarjeta no son confiables, parece increíble verdad? Pero es cierto

Source: Google

★ 1

O sea no avisan que van a estar cerrados??
Nos hacen levantarnos por gusto… falta de respeto 👎🏻👎🏻

Source: Google

★ 5

The staff was awesome, I felt like I was familly

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★ 5

Been to several gyms but the fitness manager Fed at the location has been so helpful, he help me feel valuable as a member and he has a great staff behind him .

Source: Google

★ 5

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★ 5

If you're looking for a trainer that will keep you motivated and keep you in track with your goals, Michael Greene, at the 79th St location, is the guy. 5 stars all the way!

Source: Google

★ 5

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★ 4

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★ 1

Hoy después de varios meses de ir a entrenar con mi amiga, 2 personas se nos acercaron en medio del entrenamiento para decirnos que no se podía entrenar a otra persona, aclaro varias veces entrenamos juntos y otras sola ella pero yo la ayudo. Nunca en todos estos meses nadie nos dijo nada, imagino también por el comportamiento que tenemos dentro del gimnasio donde por ejemplo como casi nadie ordenamos todo lo que usamos.
Cuando tratamos de explicarles (una chica morena y un muchacho) todo esto de ir juntos a entrenar y a veces lo hacíamos los 2 y a veces yo la ayudo sus dichos fueron no aceptamos entrenadores de afuero, ok yo solo soy su amigo ayudándola y por supuesto pago mi cuota. No solamente que no entendía mi explicación sino que no estaban preparados realmente para afrontar una conversación de este estilo cuando uno trataba de fundamentar solo están preparados para contestar como cassette. Por ejemplo diciendo el chico que yo le estaba sacando el trabajo a él?!?! Otra cláusula supuestamente dice que una vez que alguien pasa la puerta tiene que entrenar tiene que moverse, que??? O sea no puedo entrar con mi pago de cuota e ir usar el baño e irme … No puedo acompañar alguien por acompañarla???? Todo de mala manera y amenazandome de sacarme la membresía varias veces, no solo eso después de irse vuelve a los 5’ para verificar que esté entrenando o “moviéndome” y que me vuelva a registrar xq ya me quedó una mancha como que si pasa otra vez me echaban.
La verdad 0 preparación 0 tacto para tratar a los socios una vergüenza.

Source: Google

★ 1

Hoy estábamos entrenando como siempre (hace 5 meses tenemos membresía aquí) yo con una amiga y un amigo . Vino el manager a decirnos que iban a cancelar nuestra membresía que nuestro amigo no podía entrenarnos y que se notaba el estaba entrenándonos . Mi amigo es miembro y muchas veces entrena y otras veces solamente viene y charlamos mientras entrenamos y nos alcanza las cosas . Nos expuso de muy mala forma diciéndonos cancelaría nuestra membresía y pidiéndonos nuestros nombres ! Como si así fuéramos a querer adquirir un servicio de personal trainer ! PAPELON TOTAL

Source: Google

★ 2

After one year of working out in this gym, I have some considerations:

It's always hot inside and I need to ask them to level up the fans (they need more fans)

The equipment is old and some of them are damaged.

They need to do a deep clean every month because you can feel it's dirty.

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★ 5

All I need

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★ 5

Nice place

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★ 1

Fountain water always like a vulcano never you will find cold water and they charge you monthly and no budget for up grade it .c’mon

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★ 5

The gym is always clean, and the equipment is well maintained. The staff is incredibly friendly and helpful, making you feel welcome every time you walk in. I love the variety of classes offered, which keeps my workouts interesting and challenging. Whether you’re a beginner or a fitness enthusiast, YouFit has something for everyone. Highly recommend!

Source: Google

★ 1

3 staff people at the desk, 2 talking among themselves about coffee. The other one is starting at her phone. After a few minutes of standing at the counter, waiting for help - I finally asked if it was possible to get help (This is already telling me what kind of business they are operating here). The lady says, “you have to sign up via the ipad”. Can you tell me what your membership prices are first? “No. We can’t even tell people that over the phone, they have to come in. So you are telling me you don’t know what your membership prices are? “No, I don’t”. Okay - what about your cancellation policies? “You have to call corporate, we don’t do it here”. I asked to myself, so what is the purpose of you standing behind a desk? After signing up for their monthly plan, three pages into filling out forms, they have the following statement.

“Save $3.95 a month by paying directly from your bank account or pay $3.95 for a convenience of deducting it from your bank card”. How is that convenient?! You know what’s convenient - being upfront with potential customers and not all shady, trying to collect data from people before you are honest about all your prices. I can tell this is one of those gyms you can never cancel, and are only there to take your money and not have your back when it comes to solving problems. Walked away after seeing their shadiness and way of “welcoming new members” Stay away from this place, unless you like extra headaches and dishonest policies.

Source: Google

★ 1

This is the worst YouFit I’ve seen; not same equipment as in other locations, the few options available are worn out/torn, unable to use desired machines during peak hours. Gym is not clean, has only 2 showers. Has too many cardio machines and not enough of workout/weight machines.

Source: Google

★ 1

I am writing to share a deeply troubling experience I had at youfit at 553 NE 79th St Miami, which ultimately led to my decision to cancel my membership. The manager, NERLAND has repeatedly made discriminatory comments towards me and my service dog. Despite my attempts to address these issues calmly, the situation escalated during a recent visit.

While I was doing squats without shoes on something I’ve done fpr years and numerous times at the gym and seen others do as well NERLAND approached me with 2 other trainers claiming I was violating gym policy. This confrontation seemed highly selective and targeted. She insisted she would show me where it was stated in the contract, but instead of returning with the information, she sent someone else to escort me out of the gym, causing me significant embarrassment in front of other members.

This experience was humiliating and unacceptable. It’s clear that MANAGER NERLAND was waiting for an opportunity to confront me publicly. Such behavior goes against the principles of respect and inclusivity that a gym should promote. as well to mention NERLAND called the police to escort me out of the gym, I hope YOUFIT takes immediate action to address this conduct and ensure that all members are treated with the dignity and respect they deserve

Source: Google

★ 1

Peor gimnasio de Miami, limpieza ausente, gente muy maleducada, no hay reglas, pesas tirada en todos los lados, gente que viene a ocupar las máquinas charlando a celular, siempre llena de gente porque es barata.
Cuidados abrir cuentas, para cerrarlas no es fácil te cobran cosas que no existen, estafadores ladrones y la gente que trabaja al desk son muy groseras y no te atienden con respeto, MUY MALA EXPERIENCIA

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★ 2

Always crowded and not clean

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★ 5

My favorite gym to work out at !!

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★ 1

A couple things:
1)as a woman, I felt extremely unsafe anytime I used this gym. So many creeps.
2) Overcrowded, not enough equipment
3) Be careful, because the website tricks you into signing up for a year long membership. I knew that I would only use this gym for three months. I went to sign up for a month to month membership and I got signed up for a yearlong month to month payment
4) impossible, and I mean IMPOSSIBLE to cancel your membership. Customer service takes eons to respond to your emails and when they do it’s vague and they can’t get anything done.

Save your time and money. Don’t go here

Source: Google

★ 1

When you try to unsubscribe they don't let you, they say you have to do it 30 days before to make sure they charge you one more month, at least. They are SCAMMERS!! I see that the same thing happened to several users and that I am not the first. DON’T GO!

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★ 1

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★ 3

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★ 5

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★ 5

Hay gran variedad de máquinas para todas las necesidades, muy limpio todos los espacios. Hay acceso en silla de ruedas, de hecho hay personas que asisten en ellas con mucho ánimo es sorprendente su entusiasmo. El estacionamiento es amplio y gratuito

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★ 1

SCAMMERS. To cancel the subscription, you have to do so with 30 days notice because otherwise they will charge you for the following month's payment. Furthermore, you cannot cancel in person and by email they take 10 days to respond. They have everything set up to scam you. And on top of everything, they have been discriminatory for not speaking English.

Source: Google

★ 2

Old and tired gym, outdated equipment is the main problem, doesn’t look like it’s being properly kept up, I suggest they visit Plant Fitness or LA fitness just a couple of miles away.

Source: Google

★ 1

Worst gym you could go to. From the very first moment they lied about the price of the membership. They told me I could cancel my no contract membership at any moment without a problem. Now after a month of a bad experience, I tried to cancel the membership and they want to charge me for the next month even though I called to cancel days before the monthly payment day. Not only that but they said the only way there is to not pay that extra month was to call my bank and tell them to cancel that payment, which would affect my credit.
The staff is terrible, they’re rude, they’re not even polite enough to say goodbye when you leave the gym. Also there was always a problem with the guest check in, and one time one of the guys who work at the front desk talked to me in a very rude way telling me I wasn’t checked in because my name wasn’t popping up in the malfunctioning tablet they have. After literally 10 times of putting my phone number my name popped in the screen and he didn’t even said anything.
Anyways just don’t go here for any reason.

Source: Google

★ 5

Excelente

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★ 2

Today was my first time there and I wasn't too impressed. One girl said hi when I walked in but didn't offer any assistance. The light skinned girl was very helpful to me. She pretty much was the best part of my whole experience. I wish I'd gotten her name.

After that I went to the locker room. Soon after a women cleaner entered. It seemed that she needed to restock on toilet paper and other items in there. She came in multiple times. I didn't mind at first but she became invasive after a while. If a male cleaner entered the women's locker room as this woman did, it certainly would be an issue, so let's practice equality here!

Afterwards I entered the shower and there was some debris on the floor but nothing to complain about. The shower was available and I was happy about that because the reviews mentioned that during peak hours this can be an issue. The shower was good but the water doesn't get hot enough for me. If there's no steam then it's not hot. This is especially important after an intense workout.

After I finished showering the woman entered again. This time cleaning all around me. I feel uncomfortable but it's her job so I let it go. But, then she came to me and asked me if I had showered. I figured she asked that question because she wanted to clean the showers and wanted to know if I needed to use it. But, No! She then told me to not leave paper and items in the shower. I firmly told her that "I don't know what you're talking about! Bye Now!" She left. My issue here is that she came into the locker room multiple times and never noticed that the shower had debris in it. Also, if she'd cleaned thoroughly the first time she wouldn't have to come back multiple times. I was going to go workout but that put a negative feeling in me so I didn't want to stay, also I needed to get a lock for the lockers.

I left unnoticed and no one said anything positive to me like "I hope you enjoyed it, hope to see you again!"

I have a month-long trail so I'll continue to come. But, if most days are like today I will NOT be staying afterwards.

I'm already looking at other gyms.

BTW I came in at 9:30 am. Everything should have been cleaned and shocked already seeing the gym had recently just opened for the day.

Pretty Bad First Experience.

Source: Google

★ 5

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★ 3

Good as gym friendly staff but I give 3 star because first they charge me extra 20 dollars because my card was frozen and payment went 3 days after and second reason is when cancel my membership because I moved abroad I had to pay extra one month !

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★ 5

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★ 3

Good machines, clean, good distribution per work area. Overall an excellent club except for the hardworking Stephenie. It is disappointing that they have a person who does not know how to deal with the public in the frondesk. For his bad action I evaluate with 3 stars

Source: Google

★ 5

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★ 3

Members have access to a wide array of well-maintained machines, ensuring a comprehensive workout experience. However, it's worth noting that the gym's facilities include only two showers, which may not always be convenient during peak hours.

Source: Google

★ 5

Friendly staff , well organised club 👍

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★ 5

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★ 5

El personal muy agradable y atentos,gran variedad de equipos.Una buena opción

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★ 1

so unprofessional!!! lied to me and said they had stuff when they didn’t. worst experience ever.

Source: Google

★ 1

That gym is awful and they are liars, I received a notification on my facebook about them I decided to have a membership with them, someone call me I created the account with them and I asked the person what happen if I need a trainer for a few weeks, she told me that she doesn’t know about that I will have to go there and they will let me know, when I went there, they told me that the gym membership is is a fully year contract that I have to pay 25 a month, even though I go or no I will have to pay it for one year, and I agreed, when I asked about the trainer, they said it is a month to month, if I go I pay if I don’t go I don’t pay, I Aggee’s to pay the $250 to the trainer month to month, what they do, they added an automatic payment on my card without asking.

After 2 month I had a back injury because the exercises, that the trainer made me do was not good for my back, because I had an accident a few years ago, so I decided to not return anymore, since July, so I see that they charged me for August I didn’t say nothing but when I see that they charged for October, November I called them to refund me but they said no, I call my back and reported, they replaced the card.
After they go to an other card I had they charged me $500 I mover 8 and $250 in mover 28, $250 December 28, $250 in January and $250 in February I didn’t even know that I thought after I reported the September and October they would stop but they charged all those money I had to call my back to reports it again and they refunded me, but after I received a call from collection.
Those people only abusing people.
That gym is not a place for people to go because they don’t have any words.

Source: Google

★ 1

As a paying customer I was just denied entry into this gym because they are no longer accepting phone numbers as a form to look up an account (as of this week, it was fine last week and the year I’ve been coming here). Although I have my ID and the ability to verify who I am, unfortunately, Bob, who works at the front desk is unable to use a computer in an effort to locate a paying customer’s account. Also, apparently at 8 PM in the evening, there are no managers on duty. I expected more from a place of business charging a membership fee. If you can’t provide basic customer service, you don’t deserve my business.

Source: Google

★ 5

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★ 5

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★ 1

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★ 1

This gym is awful. Its so hot and smelly, no one re-racks weights, the bathrooms are disgusting, and its way to small for the amount of people in there. Everyone is packed like sardines and everything is always taken so you end up spending half your time waiting around for something to open up. Especially the dumbbell rack, which is almost always empty. Some of the staff is nice, but most are so rude and unprofessional. You're better off at planet fitness

Source: Google

★ 1

"Month to Month" yet when you try to cancel they don't let you LMAO.

We have received your request to cancel your membership. At this time, your account has been set up on a pending cancel status. Before your account can be cancelled, you are responsible for a 30-day written request (this has been fulfilled via your email) and any payments that fall within that time period. Your final payment will draft on March 04 & 16, 2024. You will have club access until April 15, 2024.

I have not stepped foot in this gym since february 10th and refuse to do so as it is beyond the worst gym i have ever been to, an absolute JOKE. Now I gotta dispute all these charges cause this joke of a franchise is just setup to take money, cares about nothing else.

Source: Google

★ 1

DE LO PEOR, cobran hasta por el aire que se respira, mienten para que te inscribas y luego resultan cobrando por servicios que NUNCA USÉ, muy incomoda con este lugar, así que, muy atentos si eligen inscribirse ahí

Source: Google

★ 3

I like that it’s an easy commute but there’s not enough weights/machines compared to the amount of members. No pool no steam room. Just not enough in any capacity.

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★ 5

El mejor lugar para mantenerse en forma, muy limpio organizado y con todo el equipamiento necesario. Tiene un tabloncillo espectacular y el personal es muy atento.

Source: Google

★ 1

It's 6am and this gym won't open until 8am, when I have to be at work.

I absolutely hate the hours of this gem. And It is impossible to cancel your membership with out proven documentation of a life threatening illness.

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★ 4

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★ 1

Youstk

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★ 4

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★ 5

Mi buena atención me atendió Yeraldi una muchacha súper agradable

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★ 1

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★ 5

Nice gym and atendence.👍🏽👍🏽

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★ 5

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★ 4

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★ 1

Can’t use the bathroom even if you’re a member because of “dress code”. So you need to be in dress code to use the bathroom. Reception has 0 empathy

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★ 5

👌

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★ 5

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★ 1

Yeah don’t join this gym. There is never any machines or weights. Front desk won’t cancel my membership so I had to get a new card with my bank. And they deducted $100 from me which is crazy! Avoid this place at all costs! Go to a different gym! You’ll regret going!

Source: Google

★ 1

Garbage place, stay away. The front desk person in the morning (black guy) is the most rude person ever. He got in my face after I walked in to ask if I had checked in because he didn't see me. Who the hell does this guy think he is? He's just a front desk person who thinks he's guarding an important facility. It's pathetic for YouFit to have this guy working there. Go to another gym where they have employees who are not overzealous wanna-be bouncers.

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★ 1

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★ 1

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★ 1

Siempre accedí mencionando mi numero telefónico. Ahora hay que bajar la app. Pero con la soberbia y la falta de respeto con la que me lo comunicó el recepcionista no lo voy a dejar de mencionar. Además, me debitan todos los meses y no puede negarme ni dejar sin entrenar! Un irrespetuoso que hasta se burló de mi condición por ser GAY

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★ 3

On the Hip Abduction machine you should change the non-slip rubber, you shouldn't. be in this condition since it does not protect the foot from sliding and can cause a blow like the one I just suffered. These tires must be in good condition to avoid an accident!!

Source: Google

★ 3

Today I got so freaking pissed ,people are so disrespectful and one the GYM trainer did me dirty ,I was doing my set I took a minute pause he was training some folks, he walked behind me grabbed the plates off the equipment, I almost hurt myself because the machine when light , then came told me he was about to use this equipment.. I ASKED him if he didn't see that I'm sitting here and my backpack is also here , I turned to go grab new plates ,I came back my two dumbbells were gone .I got mad and left ,I told someone at the front desk about it but I'm already thinking to cancel the membership, I never felt so disrespect before

Source: Google

★ 5

I've been to a lot of YouFits. From what I've seen, a lot of the standard varies within gyms. I came here for the first time today, and on top of the fact that most of if not all the equipment I found was actually maintained and operational, and the space was clean, the gentleman who goes by Wit helped me solve a technical issue I had been having for months. I had even gone as far as talking to support for it. Well, I walk in and this man fixes it in less than a minute. Which, to me, implies he knows the system very well. On top of that, his attitude, along with his fellow employees was an exemplary display of good customer service that should serve as a template for other YouFits around the area. Give that man a promotion 🗣📢
Great job, guys.

Source: Google

★ 5

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★ 1

Los baños muy asquerosísimos

Source: Google

★ 1

Hace 1 mes después de 2 visitas al Youfit realice un contrato anual por $ 25.67, con 2 semanas free por $ 4.00, el contrato no tenía fit anual y hoy amanezco con $ 53.49 debitado de fit anual, son unos ladrones y al reclamar nadie tiene conocimiento, no hay responsable, solución llame a este número de teléfono pero es difícil que te atiendan, mejor escribe un email y de 4 a 7 días te responden, tengan cuidado, yo averigüe todo antes de hacer el contrato y no había fit, de lo contrario no lo hubiera hecho,, son estafadores profesionales y lo más bonito es que cuando vas a reclamar a donde te inscribes ellos no pueden hacer nada porque ese tipo de reclamo es con otra oficinas, CUIDADO

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★ 1

Pesimo gimnacio si pudiera llamarlo gimnacio para mi es una prision si quiere irte tiene que pagar 200 dolares o si no ir por un año hacer ejercicio que cosa es esto expliqueme

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★ 5

Excellent 👍👍👍.

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★ 5

Exceptional Gym really Good Equipment, And Personal training is Very Professional and Very Helpful!

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★ 5

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★ 1

Pagué por una suscripción, y ahora no me dejan retirarme, además de la escasez de máquina, hay que hacer fila para poder usarlas

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★ 1

I joined the gym with the assurance that I can cancel at any time. Turns out, my agreement is annual and I can not cancel. Should have read the fine print. The gym is unkept and dirty, most machines have very few or no weights available, nobody re-racks after use so you'll have to look all over the place for the dumbbells you need. Buyer beware.

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★ 1

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★ 3

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★ 5

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★ 1

From broken machine equipment to random charges outside to “promotions” to accounts to cancellation fees. I repeat, cancellation fees. Google reviews before going for a membership. There are ALWAYS better options.

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★ 5

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★ 5

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★ 1

**2023 still nothing had changed maybe the times of opening but I have had one thing after another from canceled classes to always full. It's extremely annoying o ly thing worth it so far is the yoga class but if that's the case I might just go to a yoga studio.

I was looking forward coming to this gym as its close to my home. i been going with my boyfriend that happens to also be a personal trainer and unfortunately no matter what time of day we go rather it is 4am or 5am or even mid day "while people are at work " its always busy never enough benches , the amount of weights needed or correct weight .. super annoying as he is not only trying to train me but also get his work out done also and since we both are youfit members our only option is 2 go to another location far from home but lucky for him close to him work. for the amount of people that come into this gym not only do they need more parking , space and work out equipment. I honestly am looking for better memberships at this point with other companies and see what they have to offer as i am unhappy with this location and refuse to drive to Hialeah loc. just to work out

Source: Google

★ 5

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★ 1

Very bad experience in this gym.
I do not recommend it.

The manager of the place offers a lousy Service, changes the prices of the gym in her own way.
Bad customer service.
They don't give you the contract.
They do not explain the contract and all the costs.
They don't check your email.
They do not verify that you received the email with the access link to the app to download the access key to the gym.
I had to give my phone number to the receptionist to get in every day and I had to wait until they were free to be attended to.
The music is very low in the gym.
There is no air conditioning in the classroom.
I received ridicule from the manager and her co-worker.
If you complain about the bad service they provide, call 911 to get you out with the police and they ban you from entering all gyms after collecting the monthly fee and all costs.
My experience in a week at youfit.
What a bad experience.

Source: Google

★ 1

To small for the amount of people they have... there is no way you can do a proper workout. They should open 24 hours

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★ 1

The AC has been broken over 3 weeks now and in the classroom and it's always dirty.🥵🥵🥵🤢

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★ 5

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★ 1

Low low

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★ 5

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★ 5

Muy buen gimnasio lo recomiendo

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★ 5

So excited to join this new gym here in Miami! Working on my fitness!

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★ 5

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★ 3

El lugar esta muy bueno. Muchísimas máquinas para entrenar. Lastima que a veces las personas se quedan a vivir en las maquinas, sin hacer nada y no le permiten a uno poder seguir su entrenamiento.
La atención en la recepción de los domingos por la mañana, y la de los días de semana a última hora, son de terror. Muy maleducadas, siempre metidas en sus teléfonos y ni siquiera saludan cuando alguien entra o se va. De terror!! No me gustaría tener empleados así en un negocio mío, le ponen 0 interés a su trabajo. Todo de mala gana.
El resto del personal es muy amable y se preocupan por los clientes.

Source: Google

★ 2

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★ 4

For $13 a month this gym is a bargain. The equipment is newer and in good shape. The gym is kept clean.

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★ 3

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★ 4

Customer service was great

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★ 1

So I just got there, first day trying out the gym. I'm going to warm up jumping rope and 2 mins later someone from he staff comes to me and says: you CANT jump inside the gym., like at all.

What kind of gym is this? You guys are nothing but a joke!

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★ 1

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★ 4

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★ 5

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