Activity
Gym Fitness center Exercise equipment store Personal trainerPhotos
Leave a Review
Reviews
Ashlyn Schoof
β 1
The staff at this location is FANTASTIC (and Iβm so sorry you guys are losing your jobs). The company sucks. They are closing this location on December 31st and wonβt let me cancel my membership trying to say I have to go to crunch unless I moveβ¦ π€―Will never support YouFits scummy business practices again.
Source: Google
Gregory Mack
β 3
Source: Google
Virginia Williams
β 5
Love youfit! Wonderful place to workout
Source: Google
Veterans Moving Help
β 5
I like it here. Place has nice atmosphere.
Source: Google
Kait Wild
β 3
Overall clean and friendly environment. Equipment is always clean. Itβs Never too crowded. The manager leed is quite sleazy and disrespectful but the business seems to be well and the front desk staff is very kind, welcoming, and helpful. The Prices arenβt bad for what you get. The equipment is very good , just wish there was more.
Source: Google
Gemini M.Anderson
β 5
Management does a great job with keeping things clean and ready for your work out.
Source: Google
Renee Morrissette
β 1
I signed up for a 23 dollar preimium membership online, the pricing was not upfront and they charged me 100 dollars in the first month. Then keep trying to charge me 46$ per month. To top it off the workers allowed some random man to get access to my personal info and phone number and begin harassing me at home. I signed up with my debit card so it will be a cold day in hell before they get another dollar out of me.
Source: Google
R J
β 5
Source: Google
fersal13
β 5
Source: Google
RobinΓ©e Phillips
β 5
Source: Google
Faith Tirtarahardja
β 5
Source: Google
Bob
β 1
This gym is great if you love hidden fees and having no control over your membership.
When they tell you there is one down payment to start that is a lie. There is an annual fee and an initiation fee both of which cost about $50.
Additionally, cancelling a membership here is nigh impossible, even if you do the month to month option. Do not trust whatever pricing they list on their websites.
And be prepared for the fact that if you want to cancel you will have to make a down payment of $50 bucks for a yearly membership and even if you are month to month when you tell them to cancel the membership they will hold you responsible for any payments for the next 30 days.
If you have any need to move or there is a chance you wonβt be in the same town then I highly suggest not joining this gym.
the billing is all run through ABC fitness solutions which has one of the worst call lines I have ever had to deal with. Takes light years to get a human on the phone who can actually tell you what all the unexpected payments are that you have to make just to end your membership.
Find a different gym. YouFit is a scam. ABC Fitness Solutions just wants you to bleed money.
Source: Google
Justin Case
β 2
I use the Pinellas Park club and love it, but I seriously dislike this Gainesville club. It's dirty, and they have 1 giant fan that creates a hurricane in about 200 square ft of the 10,000 square ft club, so if you work out under the giant fan, and I had to, it's like being in a hurricane π I asked the manager to adjust the fan, but he couldn't be bothered with it. I'll cancel the multi club membership I have, and find another club with no wind storms inside.
Source: Google
Dante Navas
β 5
Great gym, great staff!
Source: Google
Ruby Hume
β 5
Love this place, especially the different classes they offer.
Source: Google
1DS17EC055_kartikey Reddy
β 5
Amazing gym with great trainers and equipmentβs.
Source: Google
Jazz Griffis
β 5
Source: Google
Theo Luxcien
β 5
Amazing staff,well kept gym,always clean and itβs NEVER busy.I highly recommend.
Source: Google
That's Lucky
β 5
Source: Google
TEE Howard
β 5
I love it, itβs a good workout environment and Grace is also a very good help!!! Definitely will keep coming back.
Source: Google
nicola Candia
β 5
Super nice staff, very clean gym, has everything you need to get a good workout in, and is not nearly as busy as crunch even during busy gym hours.
Source: Google
Mike matters Hoillo
β 5
The gym is great not busy at all I can actually workout and use all the machines so in my opinion its great.
Source: Google
Aaron Ritter
β 5
Friendly staff, great equipment and best prices
Source: Google
Sammy Rifai
β 5
Great gym!!
Source: Google
Princess Igm
β 5
I love Ms.Traciβs class!
Source: Google
kayla c
β 5
The gym is always clean and machines always work!! The front desk is always very nice and helpful. Shoutout to Grace, sheβs very sweet :)
Source: Google
Jessica Leigh
β 5
Always Clean and Grace at the front desk is awesome.
Source: Google
Jack Maguschak
β 5
Great place to workout, nice staff and awesome equipment. Almost never crowded even during the school year. 10/10 would recommend
Source: Google
Bryanna Mirabal
β 5
love this place and the workers are super friendly!
Source: Google
kyesha williams
β 5
Wonderful gym, great equipment, lots of space, and very friendly place to be ! Best gym that YOU can get FIT at β€οΈ
Source: Google
Randy Betancourt
β 5
Source: Google
Zealous Weeb
β 5
Source: Google
Ryan Gains
β 5
Source: Google
Jenna Yoss
β 5
Lots of new classes. Very clean and staff is friendly.
Source: Google
Dylan Porter
β 5
Super friendly staff! The gym has enough equipment for anyone to get a good lift in and is typically not too busy. My go-to gym in Gainesville!
Source: Google
Charis Cochran
β 5
Iβve been with YouFit for a little over a month and Iβve only had good experiences! All the staff is super friendly and knowledgeable. They offer great hours and it never seems to be crowded. Everyone there working out seems humble and the space feels welcoming.
Source: Google
michael Cooper
β 3
Great staff, the new squat racks/oly platforms are great
Source: Google
Morgan Douglas
β 5
Source: Google
Play Er
β 5
Source: Google
isabella reynolds
β 5
great gym staff is really friendly!
Source: Google
Mercio Milanetti
β 5
Iβve been a member for two years, I love the place, awesome staff, always clean and well maintained. Not crowded at all. I definitely recommend!
Source: Google
Josie Goodyear
β 4
Clean gym and super friendly staff!
Source: Google
Jade Rep
β 5
Source: Google
Brielle farrell
β 5
Source: Google
Samantha Brim
β 5
Source: Google
James Handy
β 5
nicest staff!
Source: Google
Segun Akerele
β 5
Nice and spot on. Clean and modern equipment. The staff are nice, very courteous and friendly. Would recommend π
Source: Google
nicole molina
β 5
Best gym in Gainesville!
Source: Google
Christian Arevalo
β 5
Source: Google
TheSkellor X
β 5
Easily the cleanest and best gym Iβve been to. Never packed, always clean, definitely recommend.
Source: Google
Maurice Sellers
β 5
Great place to workout
Source: Google
Laura Rivera
β 5
Traci, Grace, Jackson and Todd are so sweet and welcoming! The trainers know so much and everyone is excited when you meet a new pr!
Source: Google
Pamela Harvey
β 5
I love this gym. The classes and trainers are amazing
Source: Google
Susan Paulhamus
β 5
Clean friendly gym associates where friendly especially grace and traci Classes were fun all around nice place to workout
Source: Google
TaieupNext Ent
β 5
Youfit gym isnβt always busy like the other gyms around Gainesville. It has everything you need/different things that isnβt in other gyms. Great gym, very clean & not crowded at all. You can always get your workout in and go home. I recommend this gym for people that dislike crowded gyms. Also I want to give a BIG shoutout to Grace. Sheβs Very helpful and on the tour she did great. She helped me understand everything :) I thought she was the manager for a bit!
Source: Google
Chevon Mitchell
β 5
Great gym! It's never super pack which is great! It has everything that you need and great people to help you with anything! Definitely worth it!πͺπΎ
Source: Google
Kelsea Stewart
β 4
This gym has been great! Never too busy to use the equipment; however, they could use more duplicates of popular machines! Theyβre doing what they can with the space they have.
Source: Google
Claudia Gonzalez
β 5
I love this place. They always keep it very clean. The staff is very helpful and attentive and overall the people who workout are very respectful.
Source: Google
Rhonda CoueyBrisson
β 5
Great gym - great staff, machines , free weights and classes
Source: Google
Peter Harrell
β 5
Loved Farrah and her yoga class will be coming again!!
Source: Google
Lexi Stevens
β 5
The staff are always so nice and helpful. Especially grace sheβs so sweet!
Source: Google
samuel cuervo
β 5
Awesome staff!
Source: Google
Thierry Daoud
β 3
I was initially very excited to join YouFit gym. The staff are friendly, the equipment is good, itβs spacious and well maintained. I signed up for the 3-day pass to test the waters, during those days they were calling checking up on me on a daily basis.
I was always questioning the gym staff about the policy and fees to make sure that there are no hidden fees. Unfortunately, on the day I was signing up, it turned out there is:
1) an initiation fee of $47.30 (incl. Taxes)
2) an annual fee of $53.74.
(Keep in mind that Iβm new here thus not experienced with the gym policies.)
They couldβve easily mentioned them whenever I asked them about the policy and fees, instead of just trying to make me enroll and surprise me with these fees; specially that they had been calling me for 4 consecutive days (honestly useless calls).
I was so disappointed by this way of treating members, as if theyβre just wanting you to enroll and suddenly surprise you with these fees. This is why I insisted after that about knowing all the cancellation fees and policies, I donβt actually want any surprises from my gym.
Iβm simply there to workout and not for surprises!
Source: Google
Nikhil Yerra
β 4
Source: Google
Mr. Ruffles
β 2
Gym bags everywhere, water bottles everywhere. Why do the employees not regulate this? It is a safety issue, especially when it's packed in here.
Source: Google
Raju Bhatia
β 5
Great gym. Not very crowded so no long wait for lifting
Source: Google
Cliff
β 5
Source: Google
Laura Ngo
β 5
Affordable and very nice gym. There are 3 squat racks and there's space for you to do everything else, like deadlift or hip thrusts without getting in the way of the squat racks. Everything is well managed. I'm very happy with how things are designed at this gym.
Source: Google
Vladislava Capsizu
β 5
Source: Google
Katrina Diaz
β 1
Source: Google
constantin cucu
β 5
Source: Google
Sadie Farhan
β 5
Source: Google
Raveendra Garapati
β 4
Source: Google
ziggy 2bucks
β 1
They are always closed but still have no problem charging you. They will reply to the good reviews, but not the negative ones that need answers.
Source: Google
Morgin Niedermeier
β 1
Gym is always closed due to βlandlord issuesβ and then they make cancelling your membership a real run around. A nice facility inside, but so is crunch fitness without the hassle of dealing with the trash that is upper management at Youfit.
Source: Google
Emmanuel
β 5
Source: Google
Alan Toaddy
β 5
Source: Google
Farhan Salim
β 5
Source: Google
Isaac Hayes
β 5
Best gym ever
Source: Google
Austen Long
β 5
Awesome gym
Source: Google
LeVar Thomas
β 5
A large gym with all the equipment you need, in a non-stress environment. The instructors and staff helped me change my body for the better, and there is pickle ball yall. My favorite gym thus far.
Source: Google
Noah Alonso
β 1
Iβve tried to cancel my gym membership several times due to me relocating and not having a youfit where I currently am. The employees here are no help and give me a card for the owners of youfit and the info on the card isnβt even correct and accurate and gives me an invalid email. How hard is it to cancel?
Source: Google
Harsimran Kapoor
β 5
This year I visited and join You fit again
Manager Leed is wonderful person,,,
The New was attending Terry lee classes for fitness
She is a great Instructor
I m so impressed ππ
She teach simple exercises which we elders can do easily with so much fun ,,
I m Thankful to her for what i learned from her
I love the joke at end of class by Bob π
Source: Google
Saida Osman
β 5
Source: Google
Javier Martinez
β 5
Source: Google
Orlando Garcia
β 4
Similar to planet fitness, good location, plenty parking!
Source: Google
Yoel Pinon
β 5
The general manager Leed is amazing at his job and extremely accommodating. I previously had a billing issue with Youfit and Leed worked with me to resolve it in a quick and efficient matter. He treated me with upmost respect and made me feel welcomed. I would recommend his services to anybody. Thank you, Leed!
Source: Google
Kayla Savery
β 5
The customer service here is an 11/10. Leed, the general manager, was so kind and patient. My s/o went in to talk about some weird billing issues that had already been resolved but werenβt reflecting on his records. Leed printed out a ton of proof that this issue had been resolved to present to our leasing office for an apartment weβre applying for, and even offered his phone # so they could reach out to him if they needed any clarification. Thank you so much!
Source: Google
Skye Graves
β 5
Source: Google
rgb osteen
β 2
The showers were very cold there is no towels for rental there's no towels available they treated me okay they were somewhat nice helpful
Source: Google
Ryan
β 5
Nice gym. Raymond at front desk was great.
Source: Google
Aaron
β 5
This youfit is real nice. Large turf area in the middle for cart push and a lot of new equipment. Not many people at all while I was in there
Source: Google
logan cundiff
β 2
Decent gym overall, had everything I needed. It was affordable as well! Wasn't open on time once or twice, but business can't always control that.
However, make sure you cancel 40 days in advance. Otherwise they will charge you for the next 40 days. I am not sure why.
If you leave town before canceling your membership, you have to write a "certified letter" to their office as well (which you need to buy). Then there is a $10 fee with canceling (unless you have premium plan). So in total it can cost between 0-$50 to cancel, which can be roughly 5 months of membership.
Overall, 4 star gym, but + 1 for price. However, -1 for confusing cancel policy (not on website) and -1 for hidden fees, and finally -1 for expecting customers to send a letter in 2022. Digital solutions are available. Will adjust rating if policies are updated.
EDIT: Someone else reviewed with same issue and this was the response given:
"Response from the owner 7 months ago
We are sorry to hear that the cancellation process was not explained properly, and thank your for bringing this to our attention. Management will look into this. We hope you'll give us another chance in the future."
Please update the cancelation policy please!
Source: Google
Josie Irvin
β 5
The gym is super welcoming and they have pickle ball courts that are available anytime to members and their guests. A fun way to warm up for your workout:)
Source: Google
Riley Knutson
β 5
The pickleball court is so nice! The equipment is clean and the staff is so friendly! Really nice to be able to play in a dedicated, indoor area
Source: Google
Blake Schneringer
β 5
Solid gym, solid staff, and solid weights and machines
Source: Google
Jennifer Private
β 5
Freedom and I love the gym.It is very clean,easy to park,not crowded and great trainers.They care about their clients.My Patriot service dog is known by name.The staff is trained to do CPR and use the AED.We highly recommend and they have the silver sneakers program..
Source: Google
Lekita Gethers
β 5
Enrollment was really fast and easy. The enrollment advisor was very courteous. Thanks.
Source: Google
Keith Williams
β 5
Nice place to workout. Iβm waiting to see how full it will become after the student get back .π«£
Source: Google
Kewl Kidd
β 5
Great Lead! Great Sign up process!
Source: Google
Pranav Sharma
β 5
Youfit more like YouLit
Source: Google
Lauren B.
β 5
Leed is AWESOME!!! Love this gym. Love the atmosphere. β₯οΈ
Source: Google
Josh Everling
β 5
Source: Google
Cressy Winter
β 5
Search a amazing place to workout at β¦you never have to wait to get on the equipment and is very clean!!!
Source: Google
Quintavia Mayberry
β 5
I absolutely love the staff. My Bestfriend and I are on our fitness journey and I must say so far this has been a great experience! We absolutely LOVE Leev and Emely!
Source: Google
shun mich
β 5
Great gym. Pretty clean and not as crowded. The YouFit trainers are amazing!
Source: Google
Daniela Valero
β 1
This YouFit location does not even open at 5am like it is supposed to. Donβt spend your time or money coming to this gym, you might as well go to Planet Fitness or another gym in town that actually opens when it is supposed to.
Source: Google
Alijah Babbs
β 1
This is the third time Iβve come to this gym and the gym hasnβt opened. It is 618am and gym is supposed to be open at 5am. This constantly happens. First few times I figured it was an accident but third time is ridiculous. Other members all were here this morning and were upset as well. Working class people trying to have a schedule and canβt trust the gym to be open on the hours they say. Watched a father son just come to the door and have to walk away and go homeβ¦.. a mom walking the parking lot was waiting for them to hopefully open and eventually had to leave. She was here at 530am it looked like .. something should be done. 6/29/2022
Source: Google
Agnieszka Kalinowska
β 3
I love this gym for good equipment, cleanliness and friendly staff but the music that is played each time I visit is just unbearable. Techno and dubstep is not everyoneβs thing. Please play some rock or at least pop so people donβt get annoyed. Iβve talked to few other members about this and they all agree that the playlist should be updated.
Source: Google
River Roberge
β 1
Youfit as a whole seems to lack customer service and on top of that corporate is extremely difficult to get a hold of. If you have issues regarding payments, cancellation, etc just know itβs basically your fault in their eyes and nobody is rushing to your aid. I HIGHLY recommend taking the ten minutes to Google βyoufit better business bureauβ and reading through the complaints. This seems to be habitual for them.
Source: Google
Akeem
β 2
I went to this place it was nice at first however I started going during the day time and I got harassed by one of the trainer/front door clerks who said that I didn't pay my bill. I asked how is it so because its been coming out of my account every month for the past several months. He preceded to tell me that my account information had been deleted and haven't paid in several months. This happened several times when this guy was at the desk i am not saying this isn't a good gym however after further review my account information was still in their system and it looked like I didn't pay my bills in front of everyone in the gym i decided not to come back I went to get a workout and ended up feeling not wanted in this establishment!!!
Source: Google
D R
β 5
Source: Google
Jay Farberow
β 5
It was a very clean and neat environment
Source: Google
Mike P The Barber
β 5
I've been going to this gym for at least 3 years I love the environment the staff is always great and a lot of opportunities to learn and grow physically and mentally the only thing I would change about this gym is adding a couple punching bags
Source: Google
Ian Huang
β 5
Source: Google
Matt Callison
β 5
nice
Source: Google
Luiz Caldwell
β 5
Source: Google
arielle jimenez
β 4
The environment is great! The facility is well-equipped, and they have a wide variety of fitness classes. The trainers are all knowledgeable and helpful. The trainers are all super helpful and encouraging! If you want a good trainer, go with Nikka!
Source: Google
Hella Shull
β 3
Equipment ok, staff ok but lack customer service, towels & disinfectant not refilled when empty, bathrooms not cleaned on a regular basis. Gym had a great cleaner but no longer there.
Source: Google
MEH We Do Things
β 4
Source: Google
Rick Laffey
β 3
It is very clean and uncrowded. Staff is knowledgeable. My beef is that I canceled my membership on January 25 th of this year. Imagine my surprise when I saw my cc statement that showed a cancellation fee of $10. and also a monthly fee for the month of February, even though I had canceled in January. Upon calling them, they said that I was charged for February because I didnβt give them 10 days notice of my intent to cancel! Of course when I canceled in person at the gym, nobody mentioned that.
Source: Google
Alexa Law-Black
β 2
Edit: Today was my first time back following their reorganization of the equipment and I have to say, I really hate what they've done with the place. Beside being aestetically displeasing, the setup is uncomfortable and generally makes no sense. There's no natural, comfortable transition from one machine to the next let alone between areas. I'm extra disappointed that they've taken the Express Circuit out completely. It was the main selling point of the whole place. Gotta hurry up and cancel my automatic membership renewal so I can take my money down to GHF.
Comfortable environment, friendly staff, and clean facility.
Source: Google
Kenzi Mazon
β 5
No big crowds no no waiting for machines
Source: Google
Emely
β 5
Source: Google
Sharon Wilson
β 5
I love this place!!! Great customer service!!!
Source: Google
Miss Del Valle
β 5
Source: Google
Zeeshaan Siddiqui (Shaun)
β 1
They forced me to keep paying during covid while they were closed. It was hundreds of dollars they owed me. The manager Ray said he could only give me membership credit and was rude to me. I contacted the Florida attorney general and all of a sudden they changed their tune. Apparently they're not supposed to be doing that under Florida law. Go figure.
Source: Google
Alejandro Ojeda
β 4
Good gym to try out. Good amount of open space so it doesnβt feel so cramped. Employees communicate very well, thank you Angelica.
Source: Google
VΓtor De Andrade
β 4
Source: Google
Suas Trumpet692
β 5
Paying for training has been a great investment. The staff is super friendly and educated on what they do.
Source: Google
fluff ball
β 3
I'd like to become a member unfortunately my location will not allow it but I'll will give 3 star only because you all would have been my gym of choice
Source: Google
Alexander Dennis
β 5
Went in yesterday to activate my membership only to realize I had registered for "Youfit On Demand," their online subscription. Jordan was extremely helpful in resolving the situation. He was able to transfer my agreement into an official in person gym membership without any additional cancellation or registration fees. He got my membership activated and I was ready to go in no time. Excellent customer service!
Source: Google
Philip Arana
β 5
As a both a member in your facility on 34St/Archer Rd in Gainesville, Fl and a satisfied customer for three years, I would like to offer my compliments on the facilities and staff. The members of your staff are courteous, welcoming, and friendly, and in particular your Jordan B. who always has a cheerful greeting for me and helps me feel I want to continue to improve both my physical and spiritual health.
Source: Google
Luiz Eduardo Castro
β 5
Source: Google
Madeline Wong
β 1
I wish I could leave less than one star. Despite trying to cancel they charged my dead card, and I had to go in and pay for that on top of the cancellation fee even though I hadn't been in to work out in quite a while. Thank God for that though because the equipment always smelled disgusting. I couldn't wait to get home and shower after I used it. Do yourself a favor and go to literally any other gym.
Source: Google
The Try Hards
β 1
Long story short, while they were closed for covid I moved away. I was unable to cancel the membership over the phone, so they kept charging my card. Fast forward 9 months later I have to drive half the state of Florida to cancel a gym membership that i couldn't use and pay $95 im fees to cancel.
Source: Google
Dory Bustani
β 5
Great gym overall, Jordan helps with any questions you have and ensures you have a great experience.
Source: Google
Gayathri V
β 4
Source: Google
Tyler Straughn
β 5
Source: Google
Josh Forsythe
β 5
Jordan was really helpful with everything, probably one of the nicest people Ive encountered in a gym
Source: Google
Lynhe Demesyeux
β 5
Source: Google
Oliver Bsirini
β 1
Not a good company.
Source: Google
Siera Reiner
β 1
Scammy and unethical company. 10 dollars to cancel membership and you have to do it in person or through a certified letter. Even though I moved from the area they wouldn't make an exception for me. Look for a company that is more caring of their members. Took 2 weeks to get ahold of the manager to find out how to cancel my subscription. Complete disrespectful of my time. Emailed corporate and they don't care, refuse to refund me for the new year that was just charged even though I live absolutely no where near a youfit now. The 70 dollars isn't the end of the world, but the complete disregard the company has for their members is. I regret ever signing up here, pay more for something that is quality. Check out Crunch or Gainesville Health and Fitness
Source: Google
Aileen Anaya
β 5
I LOVE this gym amazing staff and trainers definitely recommend!!!
Source: Google
Sam Golub
β 1
Manager sold me the wrong membership and they wouldn't give me a refund. Stole $80 from me.
Source: Google
saif shaikh
β 5
Source: Google
James Walker
β 1
Source: Google
Frank Rizzo
β 5
A good place to work out with no BS to get started
Source: Google
Alexa Law-Black
β 5
Source: Google
Wilmer E. Mejia
β 5
Source: Google
marvin Accede
β 4
Source: Google
Pat Lavery
β 5
Source: Google
DeeJayTeeRoc Eady
β 5
Nice people
Source: Google
its meee patriciaaa
β 5
Source: Google
Angela Infante
β 4
Source: Google
Jakers 144
β 3
Doesn't stay open long enough on the weekend
Source: Google
Rahul Maurya
β 5
Source: Google
Michael Armstrong
β 5
I don't know people in this area, but I've made a lot of friends at Youfit.. Strongly recommend if you want kind, down to earth and knowledgeable staff. KAIT is a fantastic trainer BTW!
Source: Google
Vicki Van Ella
β 5
Source: Google
Justin Kinley
β 5
Source: Google
Juan P
β 4
Weights and machines are always in good shape, maintenance is good, good cleaning too, you can see the staff going over the machines with disinfecting wipes. It's regularly not very crowded but it can be a bit, specially on Mondays around 5 pm. Overall is a nice gym with plenty of space.
Source: Google
Grian Ggrian
β 5
Source: Google
RICHARD MILLER
β 5
Clean facility and friendly staff.
Source: Google
Brian Stanton
β 4
Decent for the price. Black card is a good deal of you want guests
Source: Google
Nigel Richardson
β 1
Actually enjoyed my time working out at Youfit. Kept my membership for the first 8 months of the pandemic, figured it would help out the employees even if the Gym was closed. Now its November and I want to cancel; yet, Youfit is requiring I come into the gym I have been avoiding due to a pandemic to file paperwork or send a "certified" letter. Which is unbelievable to me, whenever I decide to join a Gym again it will not be with YouFit.
Source: Google
Roshonda brown
β 1
I would have given a zero if I could have. Everything is good with this gym until for any reason you decide to cancel. Apparently, it doesnβt matter if we are in the middle of a pay pandemic. This story is too long to go over the details. Just read the other low reviews you will see. They basically hold you into the gym payments. Yes even during the pandemic. They are forcing people to pay to keep their numbers good well hello you fit people are dying out here. Now I have a negative account(I hate the ways that even sounds) because someone lied to me and little miss Kayla who said she was the manager needs an attitude adjustment. She basically called me a liar. This pandemic is really showing how businesses are truly operated.
Source: Google
Kiriam Diaz
β 5
Source: Google
Victoria Patnaude
β 4
I have always enjoyed going to this gym. It's clean, I have never had issues with anyone working there, and I always found the prices to be reasonable and the hours and location to be very convenient. Unfortunately I had to stop going in March with COVID happening and haven't returned since I still find it to be risky and have started working out at home. Since June I have called and emailed YouFit here at this location and it was quite the process getting my membership canceled since I was no longer living in Gainesville. I was told via email correspondence that members were eligible for a refund for the months that the gym was closed. It is now October and I have not seen a refund for the time their doors were closed. I have also written to the headquarters and that went nowhere, and there seems to be no corporate number to call. I really enjoyed this gym and the location but the fact that they've essentially ghosted me on my refund when they claimed they were providing them is extremely upsetting considering how patient I've been. I've tried calling in the past but no one seems to know much- they will tell me just to come in but I'm 8 hours away. How are they going to expect me to do that? My membership is already canceled but the refund seems to not be happening, and that should be easier than canceling a membership.
I'm leaving a review because after attempting to get in touch with them the last few times, they have not been responsive. They seem to be much quicker to respond here, so I just decided to leave a little review. It's a great gym but I'm very disappointed in how they have handled this.
Edit: after posting this and emailing again, I finally got my refund. It took a while and the communication was greatly lacking for a while, but in the end I got my refund and enjoyed the gym so I changed it to 4 stars overall. Thanks!
Source: Google
MattHavock
β 1
The one girl there in the morning acted like she hated her life and did not want to work there very rude and unprofessional I would receive a call from Youfit Health Clubs telling me that I had a promotional with my account and when I asked about it she was not helpful and Acted as tho I was trying to take advantage of the gym I will never come back to Youfit and hope she gets fired you lost a membership today and I will tell all my friends about how awful the employeeβs have been
Source: Google
Manuel SolΓ³rzano
β 5
Have few years attending to this gym and it is perfect to do workouts... Everyone is invited to come and check it out.
Source: Google
Vito Rauseo
β 1
I've moved out of Gainesville since December and called multiple times to have the acct cancelled. Meanwhile I've been charged every month on the dot. Today I call in and I'm told I can only cancel through sending a letter..... Appearantly the owners are Amish and have zero idea of technology. I can't even send a email and they cannot cancel it over the phone. Rediculous.
Source: Google
Matt Marder
β 1
Go to any other gym. Hidden fees, terrible customer service, corporate line is impossible to reach. Equipment is broken, and they continue to charge customers during a pandemic, and they make you come in during a pandemic to cancel a membership. This gym exists to take your money and nothing else.
Source: Google
AmerICAN Dream
β 1
What can you say about a company that continues to charge it's customers a monthly fee while they are shut down for a pandemic? Unscrupulous, dishonest and crooked. I'm done with this company and will look into my options for a refund for the past three months.
Update, August 2020:
It's even worse than i thought. They won't cancel your membership right away and will make you pay for an additional month and then charge you a $10 cancellation "processing" fee. What a mistake it was joining this gym.
Source: Google
April Tabacco
β 5
Excellent trainers (especially Roddy & Jessica)! Super-clean facility, with a huge variety of machines. They're all wearing masks and observing social distancing. Best bang for your buck too!
Source: Google
Nicole Riley
β 1
I was a member for over a year because is was the cheapest gym in the area, and to be fair I got what I paid for. Not once was everything in the gym in working order (bathrooms, water fountains, equipment). It was always crowded to the point that I had to wait in line to use any equipment. I was also charged while the gym was closed for the pandemic, and any attempts to correct this were dismissed.
Source: Google
Danielle Curley
β 1
I let them know over a year ago I would like to cancel membership due to a accident. They still took money from my account. Right before COVID they charged my card double and when I called they said they will refund it to come inside and fill out a paper. They had been closed and this morning when I woke up they charged my card double for fees during there closing. How can you charge people for a facility that is not open? Then told me come in today and fill out a paper and it will take 30 days for a refund from the day I first cancelled.
Source: Google
Luke
β 5
Source: Google
Amber Foxxe
β 5
Best gym!!! Very clean!
Source: Google
Frankeyra Pineda
β 5
Source: Google
Kyle Wu
β 4
Source: Google
Stan Rhodes
β 5
Source: Google
Michelle Jackson
β 5
I loved my gym experience, but I had to cancel my gym membership due to them not having a place for kids. I was unaware that the gym membership and training membership were totally different. I cancelled my gym membership, but no one communicated to me that you had to cancel both in order to not get charged. I called and spoke with someone and she got my name & number , but no one called me to fix this issue. I called again today and spoke with someone else, but I got the run around. I just called five minutes ago and I was finally told that I have to come to the gym in order to cancel the trainer membership. What makes me mad is that when I went to cancel my gym membership a month ago Absolutely No One thought to tell me or let me know that I had to cancel both. Communication is the key and I didn't receive that at all with this issue. I was very upset and even thought about going back, but that's out of the question.
Source: Google
Joe Palladino
β 5
The staff is great, friendly, and knowledgeable. I love how that Youfit is literally within walking distance from my apartment. There is a great variety of machines to use. I highly reccomend
Source: Google
Payal Thakor
β 1
There are new rules every single day. My friend had a membership so she could bring a guest. The first day they allowed me to come, but the next day they didnβt allow me because I wasnβt 18 yearβs old.
Source: Google
Tom Stearns
β 5
I came here while on a 3-month travel stint at North Florida Regional and was very pleased. Itβs even got two squat racks, unlike most Youfit locations.
Source: Google
Tyler Yeadon
β 4
I have been coming here for a few years and it has always been great but in the beginning it was a bit less crowded. However, as membership has increased in this limited space it's gotten very packed very quickly. I constantly find myself waiting for several minutes between excercises while someone else finishes on the only machine in the building that does this specific movement. The water is sometimes cold in the showers and the hours are ok but they shut down sometimes without warning or posting any signs. Overall a great gym for beginners or experienced lifters alike who want a quality commercial gym for $10 a month.
Source: Google
mallory ramirez
β 5
Source: Google
Andres Saavedra
β 5
It's a great commercial gym if you are looking to get a quick workout in. It has everything you need and more. Several types of cardio machines and weight machines. There are a handful of benches and duplicates of certain machines or weights in order to allow more people to use them instead of waiting. For the price you pay, it really is a good deal if you compare it to residential, clubhouse, or university gyms.
Source: Google
Brandon Clark
β 1
Okay gym, but can you guys make sure your employees donβt close shop 45 minutes before closing time on the drinks? Iβm spending extra monthly primarily for the benefit of the discount on protein shakes. How does it make sense that 45 minutes prior to closing you guys are closing the system down for checkouts at the counter? Feel jipped, and Iβm writing a letter to get my money back this month because it seems like the time you guys close the counter keeps getting further and further back.
Source: Google
Mike L
β 5
Staff are friendly, 10 dollar a month plan is an excellent value. While at peak times it can get a little crowded it isn't too hard to get to equipment. Supplies are well stocked and bathrooms are clean. They used to be open til 3 am, wish they went back to those early hours.
Source: Google
George Kolb
β 5
Source: Google
Christopher Vazquez
β 3
Source: Google
Talbert J
β 4
Source: Google
Florence Faiye
β 3
I've attended this gym more than a couple times. It has everything you need minus the need for 1-2 more squatting racks/deadlift platforms so people aren't forced to deadlift in the middle of the gym. The cleanliness of this gym is really sub-par considering the labor costs that are going into the number of team members working a on a daily basis. Several of the gym's employees are consistently talking to one another and walking around the gym conversing with trainee's for the sake of discussion. Which is a win/loss. Win in developing a gym community. Loss as in overlooking the fine details of production rate among team members. Often times, there's a medley of cardio machines that are always out of service. Every day a new machine is down. Potentially this is something that can be fixed with a weekly preventative maintenance checklist. There's a lot of small details that can take this gym from a mediocre gym, to the best gym in Gainesville. All of this can be fixed with proper Management. With Crunch Fitness coming in early 2020, the Management must take into account all of the small factors to have the competitive edge over the newer and fresher Crunch Fitness.
Source: Google
Linda Bell Harrell
β 4
They are a Silver Sneakers club member!
Source: Google
Jennifer W
β 5
Source: Google
A. Sharma
β 4
Source: Google
Cielo Ortiz
β 5
Source: Google
Justin Kussad
β 5
Friendly staff that are willing to help you learn the workouts and the equipment is all in great shapeπ
Source: Google
Shera Santiago
β 4
Source: Google