★ 1

Absolutely the worst customer service I’ve ever experienced. I tried to cancel my fitness membership early and called several times during staff hours for a few days. No one ever answered the phone, and I even left voicemails—but never got a single call back.
So I finally went in person to cancel. I told the woman in the office (unfortunately, I didn’t get her name) that I needed to cancel because I was switching to another gym.

She opened my profile and immediately said I had to pay 100% of the remaining balance. However, when I searched online before visiting, it clearly said that only 50% of the remaining balance should be paid for early cancellation.
When I politely mentioned that, her attitude instantly changed—she became cold and said, “Every location and every customer has a different policy.”

I then asked her to check my actual contract, and she said I still had to pay the full amount.
But I could see that what she was looking at was just my payment balance, not the early cancellation clause. So I asked her to find my contract, and she reluctantly showed me a tiny iPad, scrolled a few times, then handed it to me saying, “You find it.”
That was unbelievably rude and unprofessional.

When I finally found the clause myself, it clearly stated 50% of the remaining balance.
I showed it to her, and instead of apologizing, she just grabbed a calculator and said, “Then just pay 50%.”
I asked why she had told me to pay 100% in the first place, and she replied, “So now you just pay 50%, right?”
Then, as I was leaving, the only thing she said was, “Close the door when you leave.”

This was by far the worst experience I’ve had with any gym.
Every customer has the right to cancel early, and staff who represent the office should treat people with respect—not with arrogance or a money-first attitude. Absolutely unacceptable.

Source: Google

★ 5

Extremely clean location, staff is amazing very helpful and caring, personal trainers are 5 stars

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★ 5

Extremely clean, amazing staff, community gym, 24 hours, caring

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★ 5

Quality gym, I had to cancel my subscription and they made it as painless as possible and even apologized for missing my calls. Would recommend

Source: Google

★ 5

If you’re looking for a gym that’s clean, convenient, and community-oriented, I highly recommend Anytime Fitness. I had a good workout with one of the coach there.

Source: Google

★ 5

An amazing community with the most supportive people and very clean and well maintained. Tori is an absolutely amazing manager who always helps me with whatever I need and does her best to keep things running smoothly and in the best condition possible. I look forward to my workout every day and am so grateful to have the best gym right around the corner!

Source: Google

★ 5

Clean, affordable and always available.

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★ 5

My favorite gym that is 24/7 and it’s super close to my house!

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★ 5

I've been going here for about 5 years and love it. All of the staff are friendly and encouraging and the facility is always clean!
You all rock!

Source: Google

★ 5

Very convenient location very clean and very professional. Great place to work out and great coaches

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★ 5

This gym is the most family spirited gym in Gwinnett. The staff is very engaging, supportive and always provides a listening ear to their members. I wouldn’t trade my membership for any gym in the world.

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★ 5

Very good

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★ 5

All the couches and people at the gym are amazing. It’s been a great experience every time I work out here at anytime

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★ 5

I can’t say enough great things about this gym! From the moment I walked in, I felt welcomed and motivated. The facility is always clean, well-maintained, and equipped with everything you need— machines to free weights and functional training areas. Highly recommend to anyone who’s looking to join the gym this year!!!!

Source: Google

★ 5

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★ 5

One of the best anytime fitness’s I’ve been too. Clean. Good equipment. Not overly busy. Helpful staff. Great trainers.

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★ 5

The best gym in duluth! Always clean and equipment is in good shape!!

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★ 5

I love this gym! The staff are so friendly and the trainers are the best. They constantly clean and maintain everything in the facility. No where better.

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★ 5

La manager Tori me ayudo mucho con mi membresia y entrenamiento personal! El mejor gym de esta área!

Source: Google

★ 5

The gym is really clean. Coach K is super helpful and supportive. It’s nice to workout here

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★ 5

I just wanted to say this Anytime Fitness is great! The coaches and staff are amazing – really supportive and know their stuff. A good sense of community and highly recommend this gym. 😎💪🇺🇸

Source: Google

★ 5

Thank you Anytime. I had a session with Coach Korie one time and it was a game changer compared to other gyms that I’ve been to. She was knowledgeable, attentive and so helpful and the gym is very clean and the environment is SO much more enjoyable.

Source: Google

★ 5

Great gym. They have nice equipment. I love my trainer Claudia. All the trainers are so nice and dedicated to their clients. Tori is always so helpful. Best kept secret in Duluth.

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★ 5

Absolutely love this gym and more importantly the trainers! If you need someone to help hold you accountable, Kannan is your guy!!

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★ 5

Clean
Good selection of equipment
Friendly staff

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★ 5

Always clean and the staff are super awesome and uplifting 💪🏻💪🏻

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★ 5

great staff and very clean location. The trainers are great to work with and develop good individual plan.

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★ 5

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★ 5

Love this location !! Friendly staff, clean , and great equipment!!

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★ 5

I have been a member for a little over a year and I must say my it is always a wonderful experience coming here. The staff is super friendly, professional, and knowledgeable. Tori, the manger is amazing, her drive and ability to make this gym No.1 doesn’t go unnoticed by myself or other members. TORI ROCKS!!!!! They are always willing to help you reach your personal health goals. The gym is clean, top tier gym equipment. I have a very busy schedule so the fact that it’s 24hrs makes it very convenient for me. 24hr access at a price that is quite reasonable as well.

Source: Google

★ 5

This sports center has a friendly home town atmosphere. The staff is supportive and very professional. It provides a wide selection of exercise machines and equipment to choose from. The coaches are top notch and very knowledgable and they maintain a high level of cleanliness. My wife and I highly recommend this gym to anyone who is looking for a great experience with their exercise program.

Source: Google

★ 5

Met with Kannan and he is awesome. He try to understand you and help build you. Young and firm✊🏿 I will recommend him to anyone seeking out seriousness ✊🏿

Source: Google

★ 5

If you’re looking to train with a professional personal trainer I highly recommend Kannan. This was my first time working with a fitness professional and he me put through a progressive workout while helping me improving my form. This is a great clean facility with supportive trainers. I highly recommend.

Source: Google

★ 5

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★ 5

Gym is exceptionally clean, amazing personal trainers, body composition scan every 6 weeks is awesome
To help me stay on track !! Best location! Squat racks are nice and new hammer strength machines.

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★ 5

This gym is really clean. The staff and trainers are super nice and helpful. They're open 24 hours and it fits perfectly for what I need. I'm really glad I joined.

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★ 5

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★ 5

Clean and not too busy

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★ 5

I love this gym. It’s not too small or too big. It’s clean with newer equipment.

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★ 5

Love it

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★ 5

Staff is very helpful. Often not very crowded. Always clean and looks well maintained. Glad I found this location!

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★ 5

It truly saddens my heart to have to leave this gym. I have been coming here religiously for almost three years and after my latest membership expired, I decided not to renew. This gym is simply awesome as well as the people that works here and works out here. The staff here listens to feedback and values your input, and the community is largely friendly. In the three years I've been here, I've seen a lot of improvements be made based on the feedback of its members, so be assured that should you join, your feedback will be heard!

The only reason why I decided not to renew is simply due to the price. The price of membership here is almost double of what my current gym membership is. While this is certainly the most well-maintained gym in the area, I can't justify spending close to $500 for an annual membership compared to the $260 I paid at another gym. That said, if they make their prices more competitive, I'd certainly be quick to rejoin in a heartbeat! I'm a man of habit and while my current gym fulfills my needs, I just simply am not as invested in it as much as I was coming here. I miss this place a lot!

Also, in the event that I don't return, I want to give a quick shoutout to Justin for helping me with PT after I tore my pec! He's a very friendly dude who knows how to look out for his clients and keep folks motivated! I also want to give a quick shoutout to Scott as well for also being an awesome dude! We never trained together, but he's also a very friendly guy who's easy to talk to and just a generally fun guy to be around!

I hope I can rejoin someday, I miss my folks!

Source: Google

★ 5

Best coaching services
The gym is very clean and friendly

Source: Google

★ 5

Super nice and clean, great staff and trainers, amazing bathrooms and showers! Couldn’t ask for more!!!

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★ 5

Went in as a guest last week and it was awesome! It’s super clean and welcoming. Manager Tori was super helpful and the trainers were really nice!

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★ 5

I've only been a guest here a few times. Very pleasant owner. Private bathrooms and showers.

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★ 5

The staff here couldn’t be any nicer and they also have a ton of space and equipment. Always super clean and machines are almost never down.

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★ 5

Very clean and high tech. Loved it!

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★ 5

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★ 5

Excelente tiene lo suficiente de equipo
Lugar ordenado y siempre limpio

Source: Google

★ 5

I recently joined anytime fitness and have been thoroughly impressed with the experience, largely thanks to Tori, the exceptional gym manager. From the moment I walked in, I was greeted by a spotless environment, indicating a commitment to cleanliness that's truly commendable.Not only is the gym impeccably clean, but it also offers competitive pricing, making it accessible to a wide range of individuals. Tori's management skills shine through, ensuring that members receive excellent value for their money.One of the standout features of this gym is its spacious layout, providing ample room for workouts without feeling crowded. It's equipped with everything one could possibly need for a comprehensive fitness routine. From state-of-the-art equipment to a variety of classes, the gym caters to all fitness levels and interests.But what truly sets this gym apart is Tori and her team of trainers. Tori's leadership is evident in the professionalism and expertise of the trainers, who are dedicated to helping members achieve their fitness goals. Their enthusiasm and knowledge make every session enjoyable and effective.Overall, my experience at anytime fitness has been nothing short of excellent, and I attribute much of that to Tori's outstanding management. If you're looking for a clean, affordable, and well-equipped gym with a fantastic manager

Source: Google

★ 5

Tori is the BEST manager! The gym is very spacious and clean. They have great prices
Very clean, good price,

Source: Google

★ 5

Im usually skeptical about gyms, but the amazing staff at this location makes working out such a great experience. Justin and Scott always have great advice, and the manager Tori helps make the gym more of a community. Its always clean and has lots of room to work out.

Source: Google

★ 5

The best place ever, good for your mental health and body health all in one. The staff is the best.

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★ 5

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★ 5

nice gym always clean nice looking people too 😊

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★ 5

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★ 5

Clean

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★ 5

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★ 1

***BEWARE BEFORE SIGNING UP!!!***

I attempted to call Anytime Fitness in Duluth multiple times to cancel my membership and could not get a hold of a live person once to discuss this. To the point that I had to cancel my debit card and get a new one out right because Anytime Fitness would not stop charging me for a membership I no longer wanted. I was only in their facility two times total for the entire life span of my membership. Upon receiving a text and email from them stating they would be sending charges to collections if not paid soon, I promptly contacted the same person that texted me. Finally received an answer from them and spoke the Renee (Renea?) who is what I believe to be the Manager. She then proceeds to tell me that I’ll have to pay almost $600 to get out of the membership as I had to pay 70% of the total membership cost to cancel per my contract. A contract in which those details were NEVER made clear to me at any point or time. So I’ve now had to pay almost $600 to cancel a membership I had tried cancelling with them NUMEROUS times and which I only ever used twice period. I will workout from home with no equipment whatsoever before I ever give Anytime Fitness another cent of my hard earned money. The way this was handled was deplorable and unacceptable.

If you are going to put someone into a locked in contract for a base membership with no added benefits or upgrade, then the terms of that contract need to be made explicitly clear to your client verbally while they are signing it. Not one person alive in this world reads every line on every piece of paperwork put in front of them when signing up for a gym membership. It is shady and disgusting to completely refrain from providing that information to a client, just so you can nab them for 70% of the total membership cost if they determine that your facility is not for them due to any number of reasons as that is exactly what was done here. This entire scenario feels like a bait and switch. I will be warning every person I know to avoid signing up with any Anytime Fitness location if this is the standard for how you treat your clients.

Source: Google

★ 5

Highly recommend! Everyone is friendly and knowledgeable. Easy to feel comfortable. Staff knows you on a first name basis.
Justin is my trainer. He is patient, kind and very motivational. If you need a trainer, Justin is your guy.

Source: Google

★ 5

Well-maintained machines and showers/restrooms

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★ 2

Not sure about the other locations but it's not a facility for younger folks. They cater to their older crowd here. It's most convenient when working out odd hours late night. Otherwise you're crammed in like sardines.

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★ 3

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★ 5

Good for cardio. Could use more plate loaded machines though.

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★ 5

I really like this gym. I just recently started one on one training with Julian and he’s amazing. He really knows what he’s doing and he’s very encouraging.

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★ 5

Scott and Jason I have known for years. So happy I am back at the gym with these special trainers. It is rare for trainers to care and take time to get to know their clients and do the best for them as for health and training

Source: Google

★ 5

Great staff, great location, decently priced. I can’t say enough amazing things about Renee, John, Justin, Scott, and the rest of the folks at AFD.

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★ 5

I had a great experience today. Looking forward to working out tomorrow.

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★ 5

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★ 5

Clean. Trainers are super friendly. I like it and come here about everyday

Only complaints would be they need another plate tree for the free weight section/to standardize all the plates*, and also some members don’t put their weights back.
*They have such a wide spread of plates: 45, 35, 25, 15, 10, 5, 2.5 that you have to mix and match when putting them back as there’s not enough room so it’s rather unorganized sometimes.

Source: Google

★ 5

A really neat little neighborhood gym.
Good selection of workout equipment, and very friendly staff.

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★ 5

Great local gym, always kept clean. It's very simple but has all the things you need! Staff super friendly and its a plus that you can access the gym any time!

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★ 4

Quaint, clean and conveniently located.

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★ 5

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★ 5

I’ve been going to this gym since 2018. This is the longest I’ve ever gone to a gym without canceling or changing. Furthermore, I wrote a song for this gym (inspired by NIN):

“You are the perfect gym, the perfect gym, the perfect gym
You are the perfect gym, the perfect gym, the perfect gym
You are the perfect gym, the perfect gym, the perfect gym”

Source: Google

★ 5

Love Anytime fitness

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★ 5

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★ 1

Please do not waste your time and money here if you are a straight up black person & not a tap dancer. I got my membership cancelled because I am a100% black person but the white animal in charge of facility told me that it was because I do not put weights back. It actually called my phone & accused me about it. Never heard of a gym doing that!!!! Black people beware at your risk like the movie 'Get Out'😮😮😮

Source: Google

★ 5

Love this location. All equipment is new and properly maintained and the staff knows me on a first name basis.

But in my days at the gym I have tried CrossFit, strength gyms and have given LA Fitness a try (multiple times). Furthermore I’ve realized that this gym is a fraction of the price of any crossfit or strength gym out there and this gym also makes LA Fitness look like a dump. It’s privately franchised and the owners are obsessed with cleanliness.

So yeah, though I’ve been a member different places off and on over the last 15+ years, this location is the longest standing membership I’ve have had at any gym (4+ years) and I don’t plan on leaving.

Also, did I mention this place is open 24 hours?

Source: Google

★ 4

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★ 5

Being a member here has been the best gym experience I have ever had. The owners are accessible and friendly and the trainers have a great deal of expertise. They take the time to ascertain your specific needs before tailoring a program that helps you reach your specific goals. This Anytime Fitness is also the cleanest gym I have ever been in! I highly recommend it.

Source: Google

★ 5

Love this gym! Always clean and the staff is great.

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★ 5

Clean and convenient. They are under new management. Jade is a wonderful person.

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★ 5

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★ 5

Can't say enough say things about this place and their staff. The facilities are always clean and the staff is friendly and willing to help anyone out. I've been a member for over 10 years

Source: Google

★ 5

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★ 5

Renee was awesome and made signing up super easy.

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★ 5

Clean and nice gym. Has everything you need from common equipment & free weights to the friendly staff. When you join you get a free session with a trainer. Your trainer can create a plan and load it into the Anytime Fitness Workouts app and you can use that to stay structured with a plan and track progress. The app also has videos of how to do the weight lifting which is helpful when you are starting out.

Since joining I've been going 3 days a week in the early morning and it's never crowded. Some popular things like squat rack could be harder to snag during busy times, but hasn't been an issue for me.

Source: Google

★ 5

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★ 5

Clean facility, always able to use the machines I want and the staff is fantastic. Go see Renee. She will take great care of you!

Source: Google

★ 5

Amazing staff and perfect gym for me. Signing up was easy and no push. Justin, my coach for the initial walk through is very through and understood my limitations very well and worked with those limitations in view. Equipment is good and more than adequate to get an awesome workout!! Clean and well maintained, but the staff makes this a great place for anyone to come workout no matter what level of fitness you are at.

Source: Google

★ 5

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★ 5

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★ 5

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★ 2

I canceled my membership after trial period. I was not able to return the key within 7days of trial period because of my health issues. After explaining them, they didn't return the deposit. I don't understand why. I returned the card! Might be a way of making some money. They know people might not return money within 7days . I liked the gym. It was a little far from place. I would suggest to anyone wanted to workout his own time.

Source: Google

★ 5

De los mejores lugares para hacer ejercicio todo muy limpio con buenas medidas sanitarias para prevenir covid 19

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★ 5

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★ 5

The staff, the equipment, the entire gym are top-notch! And I really appreciate how clean this gym is, adhering to ALL the important health and sanitation guidelines during Covid.

Source: Google

★ 5

They got some new tredmills. Liked em.

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★ 5

Awesome

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★ 5

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★ 5

Great staff. Great owners. Join here!!!

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★ 5

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★ 5

Clean, quite place to get your sweat on. Boom.

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★ 5

New clean gym with great people who work there. Emil is a super awesome trainer who offers great advice. Group classes are great as well.

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★ 4

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★ 5

very clean , friendly staff

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★ 5

I love this gym, this gym has been a part of my life for over 7 years and I have loved it since I started going there. I don't like crowded gyms and I like to go at odd times (like the middle of the night) and it's always been the best place for me. 6 stars if possible plain and simple.

Source: Google

★ 1

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★ 5

Best anytime fitness in Georgia

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★ 5

Great place welcoming trainers

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★ 4

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★ 1

If there is the way to put no star for this gym I would do it. They charged extra money even I gave them more than a 30 day cancellation notice on no contract, month by month bases.

Source: Google

★ 5

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★ 5

I would say that this place is better than any other fitness places in this area. It’s affordable, employees here is unbelievably kind, focuses mainly in the community, have everything you need as a fitness center, and operates 24/7! I highly recommend this place for everyone, whether you exercise regularly or not!

Source: Google

★ 1

Tried out their trial membership for a week. Honestly the membership is not at all worth for the service you get. The only advantage it has over other gyms is that it’s open 24 hours but that doesn’t compensate for the lack of equipments and the overall space of the facility. I would rather adjust my workout time and go to a gym that has a bigger facility and more range of equipments. In addition to that, they don’t even have a pool.

Source: Google

★ 5

Good

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★ 5

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★ 5

great gym,open 24hrs

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★ 1

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★ 5

Woooooo! Get swole!

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★ 5

I can't say I've been to a bad anytime fitness and I've been to several around the atl area and down in columbus ga. That being said this one really is getting there on being a favorite. Very spacious, plenty of equipment (especially for anytime), and the staff I don't think I've gone in a single time and they weren't doing something (either cleaning or communicating with the members) great use of time. Great atmosphere.

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

Clean and great equipment

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★ 5

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★ 5

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★ 5

Love this place

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★ 5

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★ 5

OMG! Crazy boot camp.

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★ 5

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★ 5

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★ 5

Nice facility with friendly helpful staff

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★ 5

I've been working out at this location for over a month now. I usually go in the late evenings, finding a free equipment is never a problem [cant really comment about other times of day]. Equipments and the facility are in excellent condition.
Staff is real nice , I'm also working with them on personal training and I find the trainer knowledgeable and motivating.

Source: Google

★ 4

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★ 5

They make you feel welcome, the place is very clean, and they have everything you need. The staff is friendly and helpful and answers questions without being pushy. Also, Anytime really does mean any time... you can work out at 2am on a Sunday if you want to.

Source: Google

★ 5

Source: Google