Activity
GymAbout the Club
Crunch gym in Columbus, GA fuses fitness & fun through awesome group fitness classes, miles of cardio, top-notch equipment, and personal training, all in month-to-month memberships! Come check us out today and see how we keep it So Fresh & So Clean!
Photos
Leave a Review
Reviews
Kelsey Staples
★ 1
I love the atmosphere of crunch. I love that there's other abundance of machines and it's rarely ever busy for long. Additionally, I appreciate the maintenance in the gym and maintaining cleanliness. On the other hand, the Manager Brian does not like people and it shows. The way he talks on the phone, his tone and attitude is very rude and demeaning. I understand the gym is a loud environment, it's fast place and have a lot of people working out, but that does not mean you're professionalism quality goes down. Not even just him a lot of previous and current employees have this idea where if you don't sign up for training or if you're not someone there to socialize it's a problem. I think the culture needs to be adjusted gym cultures already tough for people. I feel like Crunch has an opportunity to fix it if they could just reevaluate their social and professional skills.
Source: Google
Avery Steffens
★ 1
Hello, I wasn’t gonna share a review because I’m not the type to do that . But after looking at ALL of the bad reviews that had the same problem as me I thought I would add my experience. The manager Brian was absolutely so rude . I have been trying to cancel for months and had called multiple times to figure out how to cancel and no one had informed me I had to go in person or mail a letter in. I’m a broke college kid so I already don’t have a lot of money. My card was being charged hundreds of dollars after trying to cancel for 4 months. I tried to call today after getting charged again after calling the establishment a month or so ago , which I was told that they would cancel it when they did not.
Brian picked up the phone and told me that I was basically lying because no one at the store would’ve told me that I could cancel over the phone and that they would’ve told me to come in person. That just was not the case with previous phone calls and when I tried to explain that to him, he very aggressively explained to me how the “real world worked” with paper work and finances like I was a child. He was like invalidating everything I was saying which I think is a little ridiculous as a general manager to have such poor people skills and be so aggressive. I was not trying to be disrespectful in anyway I just have had this back and forth issue with crunch trying to cancel my plan for months. He was incredibly rude and right off the bat got really aggressive saying that what I was saying wasn’t true. It left me very frustrated and lowkey upset.
Well, it’s safe to say I wouldn’t ever come back here and I would be cautious with starting a membership . Maybe Brian was just a little upset about all his negative reviews about the same thing :(((( it’s real sad you’d think things would’ve changed. Now I’m praying that I actually can finally end this mess.
Source: Google
Rocky 264
★ 5
Awesome, good gym!
Source: Google
Walter Casasola
★ 5
Source: Google
Mike Zarat
★ 5
Source: Google
Lillian Burdette
★ 1
Do not pre pay for the sessions, they will lie about refunds. Trainers are not worth it
Source: Google
Yue Zhao
★ 5
Nice place.
Source: Google
Amara Alleyne
★ 5
5 stars for ShortiiFiit! I go to multiple classes a week and the Barbell class with ShortiiFiit deserves a 100/10. She does everything with you while making sure you have good form and is not just screaming on top of her lungs above the music. It was just therapeutic and I know I had a GREAT workout in just 30 mins.
Source: Google
Joey Ro
★ 5
Best crunch fitness. The building was clean and organized. The variety of equipment allowed for a full and versatile workout. 🏋️.
Source: Google
Messiah Wilson
★ 5
Hudson is very polite and has very nice, flows nice hair with enormous shoulders.
Source: Google
Stevie
★ 5
Lots of space, with plenty of machines to make sure you’re not waiting to get your workout done
Source: Google
Logatrons
★ 5
Great gym
Source: Google
Justin Mason
★ 5
Great place to workout, staff is super helpful, supports military
Source: Google
John Ink
★ 5
Great gym great customer service
Source: Google
Nate Dufour
★ 5
Great place to workout…
Source: Google
Nathan Cesarini
★ 5
Source: Google
Shantelle Ferguson
★ 5
The staff is always welcoming and Brian was a great help making my cancellation easy and accommodating when moving !
Source: Google
Kyle Mason
★ 1
Always crowded, almost zero parking and the multiple times I’ve called up there nobody has answered. Trash customer service.
Source: Google
Elias Cattell
★ 5
Source: Google
Ivan Felix
★ 5
Amazing service, staff is super friendly and helpful
Source: Google
Ventura Ortiz
★ 5
Source: Google
Branson Harris
★ 5
Great service and super helpful
Source: Google
Luke Lister
★ 5
The gym is large and have plenty of racks and dumbbells.
Source: Google
Larry Wiley
★ 5
Great customer service, looks out for prior service military.
Source: Google
Niece S
★ 1
Went to share my concerns and the manager brian was soooooo RUDE & has horrible customer service skills!!! He wasn’t trying to assist me or let me talk. I was trying to cancel my membership because my account kept being charged. Why is my card declining but yall are able to charge every month? Doesn’t make sense. Then my account has more than enough money on it so why would it even decline?! They charge me 29.99 this morning and now there’s still a $10 fee on there. I asked him could he remove the fee and he said no he wouldn’t do it. Then he had the nerve to tell me that they have thousands of members that don’t have that issue and as I explain to him, there’s also thousands of members that have the same complaint as me as far as Crunch charging them excessively for unnecessary late fees. As I told him, I’m not here to go back-and-forth with him. I just need him to handle what I need to handle so I could be on my way. He still continue to say little things. Then calling customer service billing was a waste of time.
Source: Google
Thelma Moragaalfaro
★ 5
Very nice facility and convenient location. Plenty of parking and respectful staff.
Source: Google
Edmond James Sanders II
★ 5
Source: Google
Cody Rogers
★ 5
Source: Google
William Tilley
★ 5
Source: Google
Quent Deloach
★ 4
Source: Google
Real Magik
★ 5
Great place and very friendly
Source: Google
Braxton Coffelt
★ 5
Source: Google
Maddoux Beason
★ 5
Best crunch I’ve been to
Source: Google
Mercedes Calhoun
★ 5
I’ve been going to this gym since they opened. Truly is my second favorite place to be. 🥰 haven’t had a single issue!
Source: Google
Derrick Crawford
★ 3
Source: Google
Marji Reese
★ 5
Awesome place, welcoming to all fitness levels!
Source: Google
Cassie Bell
★ 5
Source: Google
Isaiah Byers
★ 5
Source: Google
Dylan McColley
★ 5
Source: Google
Carla O Clay
★ 1
I gave a 1 star because you have to click at least one. This gym deserves a 0. I cancelled in early June and Crunch is still trying to charge me for July. The gym has been hot because they were having A/C issues in late spring. The last time I was there I cancelled my membership—because it was so hot and crowded that it took me over 20 minutes of waiting to get on a leg extension machine. I see a charge on my account and I haven’t been a member since June 6. I just tried to contact someone today but to no avail. Now I’m told I need to go in to cancel. DONT BELIEVE THE HYPE ON EASY CANCELLATION. The key is don’t even bother signing up for membership. This is ridiculous. I am not paying for another month. Maybe someone will call when they see this review.
I was just charged for the month of July. I will add to my review every month I am charged. Now I’m hearing they are breaking into vehicles in the parking lot.
I was charged for the month of August. Crunch should be ashamed for trying to profit off of good people.
Source: Google
WIll Hegi
★ 5
Helpful staff
Source: Google
Monique Campbell
★ 1
Too crowded. Also didn’t appreciate the receptionist at the desk getting smart with me. I’ll be happy when I finish paying for these two months and go to a different gym.
Source: Google
Elijah Malone
★ 5
I’ve been going to this gym for about 9 months primarily on the weekends, but recently the atmosphere, presence, and cleanliness of the gym has been amazing! I’ve definitely noticed a difference on my weekend lifts. Keep it up weekend staff!
Source: Google
Glenn
★ 5
Great customer service from JAHQ and Hudson. Signing up was quick, informative, and an enjoyable experience. Overall friendly environment even after you’ve signed up haha.
Source: Google
CLAUDIA YEZENYA “Yezzy” Zaragoza
★ 4
Here I love it except that they didn't went through me how to use the tanning bed and got burnt.never had used one of them they really need to go about that extra mile to show us or let us know if we do know how to use it.other then that I love the gym .yes a lot of people to make friends with,sauna oh my god 👌 awesome good job you all
Source: Google
Joshua Broomfield
★ 5
Crunch is a top five gym in columbus, very clean.The staff is professional for the most part.And as far as the five am cool goals, it is a wonderful combination of people focus on working out.
Source: Google
Elijah Wigge
★ 5
sam is the man, best worker y’all got at crunch gym in columbus ga. very helpful and inspirational about his job.
Source: Google
Antoine Stephenson
★ 2
Due to Top Management, I just saved $148 yearly by downgrading my services from Peak to Base monthly plan. There is an $20 service fee associated with downgrading. My issue:I was charged multiple late fees for the month of July. My yearly dues were applied. ( my fault: I didn’t account for them) I am a full-time college student as well as a disabled veteran, i’m on a fixed income.I would like my service day to change from the 29th to the 1st. To avoid any issues with payment. I don’t understand why it’s such a big issue. I can’t understand why this can’t be resolved.
Come next July, I no longer want to be a member at this gym. I don’t like the way I was being spoken to during this interaction By management.
Source: Google
Tracy Arias
★ 3
True review,I’ve been a member since 2024 and the only thing I’d say is some members are rude acting like they better then somebody and in the gym it’s says no judgment. The employees are great staff. The other thing is why isn’t it 24 hours some people have no time during the day fri,sat,sun closed early like why?
Source: Google
America Garcia
★ 5
Staff is extremely helpful and friendly
Source: Google
Mav
★ 1
It's a like playing where's Waldo when using free weights, always out of paper towels, fights almost every month if not more, canceled my membership and they still charged me the following month with documentation when I canceled. Try calling and all u get is "managers are in a meeting, call back" or they just leave u on hold until you hang up. This location is garbage.
Source: Google
Fernando Vergara
★ 1
I signed up for the three months kickoff training program after I I finish my training for three months I I stopped training I talk to my trainer and the manager, and they continue pulling money out from my credit card.$270 after the cancellation form being signed there is a date when they’re supposed to take your last payment, I tried to talk to the manager several times her name is Grayson and she she said she was going to refund the money but never did and when I try to talk to her again, she just completely ignores me. They are very dishonest people.
Source: Google
Rylee Buchans
★ 5
Staff is always helpful and extremely knowledgeable. They have great equipment here as well
Source: Google
Riyan Stubbs
★ 5
Source: Google
Jose Becerra
★ 5
Source: Google
A.K Carter
★ 5
I really enjoy working out at crunch! They have every piece of equipment you desire to exercise with! The rates are great also! If you're looking for a personal trainer, they have them there to rent. Don't go nowhere else.. Get in with the Crunch!
Source: Google
Darren White
★ 1
Canceled and they still charged me $32.00 for a membership that I never even used once! Rip off!
Source: Google
Joe Momma
★ 2
Most popular gym in town…. That I haven’t been able to use because there’s always a 1.5 hour wait for childcare even though I pay extra for it. So I’m paying extra to go home and run around my yard and do pushups etc.
While I’m at it since this has been months of things like this and there’s no changes. The trainers suck. There are 2 maybe 3 that are even in shape. I don’t know if any of them even studied to be in this line of work. The spin classes are not spin classes. That little guy hasn’t looked into cycling at all, and the workouts he runs achieve no goal other than maybe making a few people tired.
Can’t do much about this but the amount of time wasted waiting for someone to sit on a machine and stare at their phone is insane.
The bathrooms are dirty. The staff is rude. Can’t wait to apply to leave and hit every single hidden fee in existence.
Thanks crunch for your garbage staff, waste of time, waste of money and mediocre equipment.
Source: Google
Mark Coley
★ 5
Nice gym, very clean
Source: Google
Brandon Remalia
★ 5
Sam was a huge help. This Crunch had good free plate machines
Source: Google
Grant Richardson
★ 5
Source: Google
Josh Ekness
★ 5
Great space to lift lots of equipment.
Source: Google
Daniel Etherton
★ 5
This is the most well-equipped gym I’ve ever been to, and it’s incredibly clean. I usually go at night during my lunch break, and even when it’s busy, there’s a culture of letting people work in with you, which is how it should be everywhere.
Everyone I’ve interacted with, including staff and members, has been friendly and respectful. The locker room and bathrooms have always been clean and fully functional. I haven’t done any classes or personal training, so I can’t speak to those, but the overall facility is well-maintained.
There’s music playing throughout the gym, which adds to the atmosphere even though I usually wear headphones.
There is plenty of parking, never had issues there either.
Source: Google
Mario Serrano
★ 5
Source: Google
Carlos Ruiz
★ 5
Source: Google
aydin street
★ 5
Source: Google
David Young
★ 2
I’m changing to a different gym. Too many people on their phones while occupying equipment. Why does management allow people to set up cameras? This isn’t a studio.
I’m outta here 👋🏼
Source: Google
Wendy Young
★ 1
You can not get on any of the equipment because everyone is on their phones recording themselves working out. There needs to be a rule on how long you can sit at a machine on your phone.
Source: Google
Sema H.
★ 5
Source: Google
Sandy Mason
★ 5
Great place to work out; lockers, sauna, massage beds, tanning beds, babysitting. Work on your own, personal trainer. Or group exercise
Source: Google
Johnathan Bass
★ 5
Source: Google
Grace Dorsey
★ 5
Source: Google
Trae
★ 5
Source: Google
Akira Matsuri
★ 5
Just visiting! The staff are super great! Definitely recommend
Source: Google
Madhav Dave
★ 5
This location is massive, clean, and welcoming. Brian at the front desk does a great job. Would highly recommend this gym.
Source: Google
Kaleb Key
★ 5
Great customer support. Marcus was a huge help getting our accounts figured out.
Source: Google
paul king
★ 5
Awesome gym
Source: Google
Steeze Shit
★ 5
Love it here!
Source: Google
Mystery Man
★ 5
Awesome gym great amenities & staff.
Source: Google
Christopher Severance
★ 1
Never been one to write a bad review but this one is well deserved. I cancelled my membership in January, they told me that they would have to charge me with the next month and the annual dues (which I understood due to the agreement you sign). However they have continued to charge me monthly and only just now 6 months later did they fix it.
If you’re looking for a decent gym that’s extremely busy then this place is great, but the fact that they did that showed me how shady of an establishment they are. Watch out.
Source: Google
Tetsunari Fujishiro
★ 5
Source: Google
Alex Ruof
★ 5
This place is the best, and their trainers are so nice and helpful.
Source: Google
Dante Butler
★ 5
I was in columbus visiting. Hudson helped me settle in with a day pass. He was professional during my phone call to inquire about crunch fitness and when I arrived he assisted me with no issues while displaying great hospitality. I will definitely make this gym my home when visiting Columbus, GA in the future
Source: Google
Nathan Hilliard
★ 5
Awesome staff super quick super friendly. Beautiful facilities the best crunch I’ve ever been to.
Source: Google
Javier Medel
★ 1
One of the most unorganized gyms I have ever seen one of the weights are in order
Source: Google
Kevie daniels
★ 3
I was in the gym recently, and I saw a work out machine open so I jumped on it to keep pace…Some guy started cursing me and acted as if he wanted to fight me. I didn’t see anyone on it or his gear. It escalated until I offered to hear his complaints outside respectfully! I feel as if I would have been blamed for having to protect myself from a moron. I have never had such a bad experience at any gym ever. I think the gym is great but there is not enough support staffing to monitor the massive crowd that becomes a bit lawless due to the lack of staff. I like the gym and the lay out, I don’t blame the gym or staff, I simply hate feeling like I need to be “ready for anything” when I just want to work out!!!
Source: Google
koda proctor
★ 5
Great service, Jason was amazing!!!
Source: Google
Manny Anaya
★ 5
Such a good place to work out at
Source: Google
Kayla Aponte
★ 1
Brian (or Ryan), the GM has horrible customer service skills. He kept cutting me off and was extremely condescending when I was trying to explain my concerns. Just bad business.
I’m an avid gym goer with several memberships. Haven’t gone here in about a year so finally cancelled in person (especially since they started charging me more than I originally signed up for). What they didn’t tell me is they were also going to charge an additional annual fee then continue to charge my account late fees… after I’ve already cancelled.
Just make it right. I’ve paid so much to this gym that I never go to. In the future, I’d probably would have come back but because you are being a jerk and making this process difficult, I won’t. I hope you realize gyms have high turnover rates but if your decent people would come back.
Don’t recommend this gym. It’s literally the epitome of bad raps for gym memberships. As I’m reading the reviews, I’m not the first to complain of this or this rude GM.
Source: Google
John Garcia
★ 1
Jusst got off the phone with them someone on phone there . Asking about a question about my account, buddy had an attitude! And he kept saying, I don't know. I don't know I can't answer that. I don't know the answer and couldn't help me at all. And then just hung up on me in the middle of me trying to ask another question. Awful disrespectful unprofessional!!! SOOOOOOI disrespect like he was annoyed that I even called, like I was bothering him!!!
Source: Google
Jason Carney
★ 5
This gym is the real deal. Huff and puff and slam the weights and no one cares. Free weights, Hella assortment of machines and acres of cardio equipment. Highly recommend it.
Source: Google
Vicky Pudelski
★ 5
Tanning and full body scan
Wonderful
Source: Google
Andrew Stock
★ 5
Friendly staff, clean atmosphere and lots of equipments. Never waiting to use equipment
Source: Google
Diamonique Williams
★ 1
The man there is very rude! I called to cancel my membership because I accidentally got the 12 month membership last year, and when I went up there last year the lady told me that I have to cancel it before it renews for another 12 months. I am not in the city right now, I’m in school and the man was not understanding of that at all. He had an attitude from the moment I said I was calling to cancel. This whole place is a scam and they upped their prices from $9.99 to $15.99 without letting me know. 0/10
Source: Google
AB
★ 4
💪🏽 Fantastic Gym 💪🏽
Only con:
Dumbbells aren't organized!
Source: Google
Camden Burns
★ 1
Holy Shrek dude. These people trap you into a subscription, and don't let you break it unless you wait the time or you have a documented injury from a doctor. All of the free weights are NEVER organized. I have to spend 90% of the time I have looking for a matching set. None of the weights are EVER out in order. The bathrooms are disgusting and not well kept. I genuinely wonder what these 15 an hour employees are doing all day. It's almost like I'm working a part time job myself just to work out.
Source: Google
Nick
★ 5
Source: Google
hector a
★ 3
Good gym , friendly staff and the environment and vibes are good, but please clean your bathrooms , I seen the same stain for over a month now, toilet paper all over floor and it always smells awful.
Source: Google
Jed Sachs
★ 5
Love this gym! Tons of space and lots of nice equipment. Always clean and the staff is helpful and courteous.
Source: Google
Andrew Pattison
★ 5
Source: Google
Mark Addison
★ 4
Source: Google
Jeffery Mobley
★ 5
Great hospitality
Source: Google
Gabriel Rhodes
★ 5
Bryan is the best
Source: Google
Carolina Sanchez
★ 5
Brian at Crunch Fitness is absolutely incredible! He’s always welcoming with a big smile and great energy, which makes coming to the gym so much more enjoyable. He’s super helpful with any questions, and you can tell he really cares about making sure members have a good experience. It’s the little things like remembering your name or just saying “have a great workout” that make a difference. Crunch is lucky to have him!
Source: Google
Michelle Youngblood
★ 1
Called here to see if I could cancel my husband's gym membership since he can't use the gym due to him having open heart surgery. Spoke to the manager who said that if my husband wrote a note explaining why he wanted to cancel his membership that he would put down the reason as medical since my husband isn't up to working out at the moment. Sent the email over to the manager who told me that he would cancel it for me so that I wouldn't have to make a trip out there. Got a notification from my bank stating that they tried to debit my account. Explained in the note that they were to remove my debit card that was on file. Manager never replied back to my email that was sent on April 6, 2025 at 11:53 AM. Had to call them this morning an raise hell because the manager never cancelled my husband's membership. Explained that if it wasn't taken care of by COB I was going to charge them the $30.00 that my bank charges for stop payment. I shouldn't have to jump through hoops when this should have been taken care of in the first place.
Source: Google
Ale
★ 1
Source: Google
Doug Vines (Jackmove420)
★ 2
My fiancee had a new membership consult here today, and I went with her. Instead of showing us both around, the guy at the front counter just told me I wasn't allowed in without buying a membership. It's not a good way to sell memberships.... Then, he continued to stare at me while I was waiting in the waiting area he pointed to. The gym is way over crowded there was someone on ever peice of equipment in the gym. The parking lot is where no one knows what the lines are for and random people parked outside of parking spaces.
Source: Google
Mayerlin Gonsalez
★ 1
the worst customer service experience ever, the older man with the glasses had THE WORST ATTITUDE towards me! I was just trying to check something in my account, and he wasn’t even helping me. He was talking to me so aggressively and not pleasant and when i would try to ask him a question he would get angry and not want to give me a clear response,i will not be back.
Source: Google
max bickers
★ 5
Source: Google
Latoya Hendricks-Carter
★ 5
Source: Google
Cheyenne Carnley
★ 5
Such a great gym
Source: Google
Andrew Childs
★ 5
Extremely clean, staff is friendly and seems to know what their doing and or talking about. TONS of pieces of equipment so we never have to “wait in line” for a machine! Environment is a very fun and uplifting/motivating environment! Really enjoy this place!
Source: Google
Google User
★ 1
Rude staff . Old guy with the glasses needs to chill.
Source: Google
Nairobi Caceres
★ 5
Muy conpleto
Source: Google
ASHLEY PRATT
★ 5
Great gym, lots of equipment, friendly staff! Day passes available
Source: Google
Cruz Soto
★ 5
Super fun place Bryan and Jacen were wonderful and gave us a great first impression will definitely be coming back
Source: Google
Lynnette Osorio
★ 5
Source: Google
Easter Howell
★ 5
Enrolled in the crunch one membership today Tommy was very fantastic and very knowledgeable guy!!
Source: Google
Kane Keith
★ 5
Great experience! The staff was very kind and hospitable!
Source: Google
Avery Brown
★ 5
Great gym!
Source: Google
Caleb Irwin
★ 5
Source: Google
Ty Chinpire
★ 5
Source: Google
Ryan Taylor
★ 5
Source: Google
Nick Palmer
★ 5
Source: Google
Jorge Arispuro
★ 5
Great facility and staff!
Source: Google
Andrews Opata
★ 5
Source: Google
Phillip Ard
★ 5
Source: Google
Caleb Farr
★ 5
Source: Google
Riley Frost
★ 5
Source: Google
Jake Prince
★ 5
Great place
Source: Google
Connor Harris
★ 5
Source: Google
Nick Randall
★ 5
Source: Google
Nicholas Stinson
★ 5
Source: Google
Luke Earnhardt
★ 5
Source: Google
Neal Simmons
★ 5
Source: Google
Pierce Williams
★ 5
So great
Source: Google
Brandon Bell
★ 1
This is the worst gym bad management they ended my membership cause I was telling my 14th year old son what to do on how to use the weight correctly but the manager Brian said I couldn't do that cause it looks like training so basically what it seems like to me he wants kids that comes work out with they parents to use the weight equipment incorrectly and get hurt
Source: Google
Dylan Russell
★ 3
Middle of the road gym. Definitely gets the job done, but don’t go between 4-7 pm if you like to workout. The crowds are absolutely unreal.
The staff are all very friendly, they get 5 stars.
Source: Google
Ramon A. Dorta Gonzalez
★ 4
Source: Google
Demarus Cohen Sr
★ 5
Thanks Brian for helping me out real helpful. Demarus
Source: Google
Nikki Gerakaris
★ 5
Staff is always friendly. The gym is clean and the fellow gym goers are always very friendly and welcoming. Have made lots of good friends and connections here!
Source: Google
Cassidy Saddoris
★ 1
Absolutely horrible experience with Crunch Fitness. They are nothing but money-hungry scammers who will do anything to squeeze more cash out of you. I canceled my membership, yet they keep trying to charge me an annual fee. When I called to resolve the issue, the woman at the front desk had a nasty attitude and refused to remove my payment method, insisting that I “owe” them money.
I specifically paid extra ($15 instead of $10) to avoid being locked into a contract, yet now they’re claiming I signed a year-long agreement and are trying to bill me for it. Their late fees are outrageous, and instead of owning up to their mistakes, they blame you and act like you’re the problem. Even after canceling, they continue charging your card.
Avoid Crunch Fitness at all costs unless you want endless billing headaches and terrible customer service.
Source: Google
Anne-Elizabeth Prudent
★ 5
This gym has a great atmosphere, with friendly staff. It has top-notch equipment that's well-maintained and clean. I am am especially happy that my classes, such as Barbell Battleground, Zumba, and Pilates are available when I need them.
Source: Google
Scott Thomas
★ 4
Source: Google
Jeffrey
★ 5
Source: Google
Kody Martinolich
★ 3
Fantastic Club! Massive gym and just about any machine you can imagine!
Edit: the gym is nice, but gotta take off a couple stars because the lack of machines. Only have 1 or 2 of each machine, and the gym is ALWAYS busy
Source: Google
Michelle P
★ 4
Too crowded. Highly recommend the classes such as biking, tread and shed, yoga, etc but the gym section it's just too many people at any given time it gets so full that all 5 times I tried to put my kids in the daycare there was 1-3 hr wait. I tried early morning, middle day and evening and daycare full. Just too many people. Personal trainer price is insane but idk what personal trainers cost else where so I can't really compare prices. The 360 body machine is great. Staff is great. Place is very very clean. Worth the monthly price. Just too crowded so I won't be back.
Source: Google
Alex Barragan
★ 5
Very good place. Very good people. Especially Brian he was a good person in columbus ga hes very cool.
Source: Google
Deiadora Blanche
★ 1
Crunch Fitness Review – Suspicious Billing Practices & Poor Digital UX
I signed up for Crunch Fitness online, expecting a seamless payment experience. However, I encountered multiple billing and system issues that raise serious concerns about their digital infrastructure and customer transparency.
1. No Payment Confirmation – After making my payment, I never received an email receipt or confirmation. This is a basic industry standard for online transactions, and its absence is highly unusual.
2. Missing Payment Information – Despite entering my debit card and ACH details during sign-up, the system later claimed I had no payment method on file. Given that most online platforms do not allow you to complete sign-up without this step, this seems like a serious system error or an intentional oversight.
3. Unexplained Late Fees – Due to the missing payment method issue, I was charged an unexpected $10 late fee that I was not notified about in advance. When I checked my account later, it displayed a balance of $34.99, which I paid—yet my bank statement later showed that I was charged $44.99.
4. Lack of Transparency – The fact that Crunch does not send automated payment receipts or late payment notifications makes it difficult for members to track charges or dispute errors.
At best, this is poor digital experience design and a failure of automated systems. At worst, it could be a deliberate strategy to generate extra revenue through avoidable fees and confusion. Either way, it’s disappointing to see a major gym chain operating with these outdated or misleading practices.
If you join, keep a close eye on your statements, screenshot all transactions, and be prepared to follow up on billing discrepancies.
Source: Google
Lala
★ 1
Please don’t sign up with crunch fitness, they charged my husband $350+ for a training session that he did not attend, he told me the trainer told him they will still charge him for next couple of months. I’m going to look into this legally if they don’t cancel or refund because this is illegal and stressful. Being 4 months pregnant with a rainbow baby, I’m in no place to be stressed right now. Be careful and don’t ever use your routing for payment.
Source: Google
Chad McCormick
★ 1
I guess Adobe's new predatory scheme is catching on. If this doesn't become illegal soon, I hope people literally change their bank accounts after signing up for base JUST to make you go bankrupt. Tell your shareholders that.
Source: Google
Gabriel Logan
★ 5
It was so amazing and I'm thankful
Source: Google
christa carrillo
★ 5
Beautiful gym! Great experience!! Would absolutely recommend
Source: Google
Cedric Fajardo
★ 5
Source: Google
Francisco Ramirez
★ 5
Great staff and up to date machines!!
Source: Google
Jericho Pedron
★ 5
Employees were super helpful
Source: Google
John Scavo
★ 5
Great facility with great staff
Source: Google
Tyler Waters
★ 5
Brian helped me out.
Source: Google
Colby DeHart
★ 5
Brian was great
Source: Google
Isaac gidd
★ 5
Brian was amazing and hooked me up. Ask for him on your next visit
Source: Google
Wyatt Thienel
★ 4
Source: Google
Tania Ballista
★ 5
Source: Google
Keyauna Hopkins
★ 5
Great place to work out, amazing staff place is always clean definitely recommend coming here the best gym in town hands down !!
Source: Google
Sean Scarbrough
★ 5
Very nice, cool guy
Source: Google
LEX IYKYK
★ 5
Best gym in Columbus by far! I love it here! It’s an ESSENTIAL part of my weight loss journey and everyone is soooo friendly. Big shout out to Bryan the manager! Friendly, resourceful, and super helpful. Can’t thank him and you all ENOUGH!!!!!
Source: Google
Jen Ivie
★ 5
Source: Google
Toriyana Clarke
★ 5
They are so helpful and were very patient
Source: Google
Randolph Prudent, Ed. D.
★ 4
I like Crunch, great environment, and I feel safe from judging eyes when im there. I'm just not thrilled with the annual fee thing; there is no reason for that.
Source: Google
SAM Jelks
★ 3
Busy place. Hard to find parking even harder to get on exercise machines
Source: Google
Whitney X
★ 5
Brian was very helpful and got me back on my fitness journey !!
Source: Google
patrice clark
★ 1
Management shaking my head
Source: Google
anthony lancheros
★ 5
Source: Google
Crystal Hilts
★ 5
Brian was Amazon getting me started today
Source: Google
Christopher Hall
★ 5
Brain
Source: Google
Glo
★ 5
brian was very helpful
Source: Google
Marquis Jones
★ 5
Source: Google
ANN-MARIE DAWSON
★ 1
My vehicle was possibly hit in the parking lot. Was told to do a police report in order to view video. Did this only to learn there's no cameras in the parking lot! Brian, the supposedly manager did not even left his office to see me but front desk was very cordial. NO ONE IS SAFE IN THE PARKING LOT!! I will give my trainer Marcus a 5 star! I am amazed at Brian's attitude after reading some of these bad reviews about him.
Source: Google
Paige Roberts
★ 5
honestly the best place ive had a membership through ! super sweet and understanding and the customer service is 10/10 !!!
Source: Google
Mayela Carreon
★ 5
Amazing Gym!
Source: Google
Kenyon D
★ 5
Ginny was very helpful!
Source: Google
Peyton Thomas
★ 5
Source: Google
cooper trindle
★ 5
It was a great time.
Source: Google
Ethan Zehr
★ 5
Excellent gym, very helpful staff and nice facilities
Source: Google
Cade wosmek
★ 5
Source: Google
Carmen Sanchez
★ 5
Very large gym with a ton of space.
Source: Google
Kenlyn
★ 5
Source: Google
richard chatman
★ 5
Gonna start them New Year off right. Staff is amazing and the facility is top class.
Source: Google
itsWillyo
★ 1
Cannot recommend this place at all. While the facility itself is nice. There are WAY WAY WAY to many people. Been going to gyms for 10 years and this is the most crowded one I have ever seen. They need to raise prices or double the sq ft of the building to accommodate.. Not only that but when I signed up for their highest membership I was told that you could cancel anytime. Well I cancelled and moved to Gods of Iron Pro gym (much better gym by miles) and when a friend I had sign up for Crunch tried cancelling when she paid for their highest membership they told her she needs to pay for at least 3 more months before she could cancel.... Avoid this place and put your money to literally any other gym in Columbus GA and save your time because you will definitely cancel within a few months if you even make it that far.
EDIT: Forgot to add that they let their dumbbell rack look insane. imagine 200 different dumbbells misplaced all over the gym. Sort of understandable though because there's just to many people over there at all times.
Source: Google
Yolanda Carter
★ 3
Source: Google
Ashleigh Schneider
★ 4
Source: Google
Conner Mendoza
★ 4
Source: Google
Brandi Brown
★ 5
Source: Google
Remco V
★ 5
Very clean and solid gym. Enough space and equipment available at all times.
Source: Google
Alex Allen
★ 5
Source: Google
Evan Cole
★ 5
Source: Google
Jeremy Batista
★ 5
Best gym in the state. Staff is amazing and the customer service is TOP OF THE LINE. Gym is always clean and the staff at the daycare is great. Recommend this crunch location 10/10
Source: Google
Tommy Wolford
★ 5
Source: Google
Nicole Sanders
★ 5
They are a fantastic gym. Would highly recommend them. Brian is the absolute best!
Source: Google
Dan
★ 5
Source: Google
Brennan Garrett
★ 5
Source: Google